U

Visitor

 • 

2 Messages

Friday, December 15th, 2023 5:50 PM

Closed

Advanced security

I was finally able to get advanced security to go activated but it won't allow the regular advanced security. There is an active button that says turn on but Everytime I hit it, it just returns back to turn on

Official Employee

 • 

1.5K Messages

11 months ago

Hello user_a9a520,

Thank you for the post! Do you know if your modem is currently in bridge mode? The functions with the advanced profile are accessible? 

  

Visitor

 • 

2 Messages

No. It's not in bridge mode

Retired Employee

 • 

729 Messages

@user_a9a520 Have you taken any other troubleshooting steps already? 

forum icon

New to the Community?

Start Here