Out of nowhere our internet service is saying secure connection failed and not allowing any internet access on any of our devices. We tried restarting modem and that didn't do anything. Nothing has changed with our plan, modem, etc. Chatbot support is now saying we have to have a team member come ou

Hi - In the past few days I started getting this messages on many legitimate websites. In particular this happens a lot on xfinity, but also on Vanguard.com and some other sites. ******************the message I get*********************************** Secure Connection Failed An error occurred during

I have been getting "secure connection failed" on several websites since switching to the Xfinity modem -- the connection that I am connecting to is NOT the problem. For example - I tried connecting to amazon.com and got this error - their certificate is fine. If I refresh the page a couple times th

This site can’t provide a secure connection website address sent an invalid response. ERR_SSL_PROTOCOL_ERROR My business website is not accessible on my home Xfinity network, and I have also reported to multiple customers that they can't access it either. I have submitted multiple requests to Comcas

Hi! My office is installing a separate secure line for my home office. My house does not have any wires in the walls, how do I get the wires run and in place when they come next week to install?

I'm an Xfinity Mobile customer. I own an Android phone I bought from Xfinity Mobile. I would like to connect to a secure XFINITY hotspot. I've read that the way to connect an Android device to the secure hotspot is to download the Xfinity Hotspots App from the Google Play Store, log in, and select t

I setup everything and secure wifi disappears and is replaced by unsecured xfinity wifi

Installed new gateway. XFi app says everyone is great, but both Ethernet and WiFi don’t work. Seems to be a certificate issue. Please help. I’ve done all the things as asked by xfinity Chat bot as well as all previous posts similar to this. I am considering switching back to my old gateway.

Previously, I could go to https://prov.wifi.xfinity.com/ and install the secure Xfinity WiFi profile certificates on my iPhone, iPad and Apple Watch. However, now with the Xfinity Hotspots app availability this page no longer allows you to install these profiles. Has the Hotspots app replaced these

I was attempting to downgrade my plan through chat tonight and was offered a plan with internet and mobile. After accepting, I was sent a secure link to enter my SSN and DOB. After I entered this info, I got disconnected from the chat. Why was I being inquired about my SSN and DOB? Is this truly sec

Why do I receive a message that the website is insecure for the gateway login 10.0.0.1? Tech support states to ignore it and that it is secure and it is because my laptop is plugged into the gateway through a docking station. Sounds odd to me; don't have problems with any other https:// addresses. A

Having issues with xfinity home page and email. The address bar for my.xfinity.com home page is unsecure when initially loading. Refreshing the page changes the status to secure, but inevitably over time reverts back to an unsecured status. Xfinity email does the opposite. Email is secure upon initi

I am unable to auto connect to XFINITY secure hotspots and whenever I try to connect manually it asks for Identity, Password, and CA certificate. I've wasted a lot of time on the phone with support and the best they could tell me was download the Xfinity Hotspot App, but every time I tried a message

I accidentally deleted the Hotspots app, but reinstalled it. Since then, I have not been able to access XFINITY secure networks. Authentication fails and I am provided with a login screen as shown I have tried to use Settings -> Update Secure Profile in the hotspot app, but it doesn’t do anything —

Please help, I work from home and my connection constantly drops.

Recently switched to Xfinity mobile and trying to connect to secure Xfinity Hotspot. I have 3 lines, two Google Pixel 6a s and one Pixel 6 Pro, all updated. 6a s are Xfinity mobile locked, and 6 pro is BYOD. Both 6a s connect to Xfinity Secure hotspots without even downloading the hotspot app. I can

Are Xfinity hotspots secure? With my cell phone, I connect to my rented xfinity modem wifi at home. It's secure. But I see XFINITY and xfinitywifi as available. XFINITY has a lock icon on it. When I'm not at home, should I connect to XFINITY or xfinitywifi?

Help! Keep getting an Error - CA certificate not valid when trying to sign into Xfinity secure wifi hotspot with Samsung Note 9.

Longtime Xfinity customer here. All my laptops run the latest Ubuntu. How can I join the secure XFINITY and Xfinity Mobile hotspots? (Before anyone says "Linux is not supported", with the correct settings, and a downloadable certificate, this should definitely be doable -- it's all what's baked into

I can't connect to the secure XFINITY hotspot from both my laptop and Android phone. As the user ID i am using whatever it is that comes before the @comcast.net (ex. [Edited: "Personal Information"]). For the passcode I use my normal passcode that I use to log into xfinity.com. Weirdly, I used to be