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Property Easement

I would like to get the TV utility easement on my property moved like 2 feet in order to pour concrete on the side of my house and it be out of the wa

Question

 • Customer Service

927

8

Accessing property at 2am in the morning...

I know I have a utility eaement on my property. Last night at 2am (that is right) a grop of repairmen were walk all over my property looking for a box

 posted 

5 m ago

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Last response by 

CCAndrew 

5 m ago

Question

 • Customer Service

256

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Damage Claim: downed line damaged my car

I was driving down my street and a phone line that was lying on the street wrapped around my side mirror and broke it. I would like to file a damage c

 posted 

4 m ago

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Last response by 

ComcastChe 

3 m ago

Question

 • Customer Service

212

2

0

0

A tree in my property is growing around a Xfinity wire. What shall I do

Hello I have two Xfinity boxes in my property (easement) . Not a big deal. But one of my spontaneous trees is growing around a suspended wire and is r

Question

 • Customer Service

159

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Damage Claim 51497636

On August 25th, Art Plumbing had to come to my home to dig up my driveway since my sewage line that runs into the city line was backed up. My toilets

 posted 

6 m ago

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Last response by 

ComcastMartin 

6 m ago

Question

 • Customer Service

436

1

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Damage Claim

I had a pretty bad sewer backup into my home, when the plumber came to check it out he found that my main sewer line had been bored through.  The pict

 posted 

3 m ago

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Last response by 

ComcastGina 

3 m ago

Question

 • Customer Service

187

2

0

0

Damage claim form?

Had a service appt today. We had some sort of surge and four surge protectors and a computer are toast! I smelled a horrible smell, the power flickere

 posted 

4 m ago

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Last response by 

ComcastAmir 

4 m ago

Question

 • Customer Service

255

2

0

0

Terrible Service Re: Damage Claim

Sunday (11/15) we had a windstorm in our area that caused a cable line to come loose and droop across the roadway between our house and the service po

 posted 

5 m ago

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Last response by 

ComcastMichael 

5 m ago

Question

 • Customer Service

308

1

0

0

roof damage and water leak

Hello, The comcast installer left a trail of staple holes in my roof when they installed the cable line (he stapled right onto the roof instead of sta

 posted 

4 m ago

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Last response by 

dempsta 

2 m ago

Question

 • Customer Service

367

5

0

0

Accepted Solution

service line across my property without a right of way

Comcast laid a line across the top of the ground at the back of my property about one year ago. They need to come move it ASAP or my yard crew is goi

 posted 

1 m ago

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Last response by 

ComcastAmira 

1 m ago

Question

 • Customer Service

13

3

0

Lightning Damage Claim

Last week, there was a lightning strike in the area which took out everything connected by coax cable to include cable box, modem router, AV receiver,

 posted 

7 m ago

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Last response by 

ComcastAmir 

7 m ago

Question

 • Customer Service

556

2

0

0

Site Survey Request for a Property in Florida

Good Afternoon, I would like to have a site survey done for a property in Florida?  What is the process to get this started? Thank you, Ds

 posted 

1 m ago

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Last response by 

ComcastJonathan 

1 m ago

Question

 • Customer Service

9

3

0

Lightning damage claim request

We are an Xfinity internet customer.  A few weeks ago we experienced a bad lightning strike at our home.  Everything connected directly or indirectly

 posted 

7 m ago

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Last response by 

ComcastMorgan 

7 m ago

Question

 • Customer Service

485

2

0

0

Property Easement

I need a Utility Easement Exemption for a back-yard project. Customre Service was worthless, this needs to be a KB article on your site.

Question

 • Customer Service

94

0

0

0

Damage claim

Comcast broke the water line while burying the cable and I want to claim the damages.I have the ticket number and detailsI don’t know the process to g

 posted 

7 m ago

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Last response by 

ComcastJosephB 

1 m ago

Question

 • Customer Service

1K

7

0

Service to new property

I'm looking to purchase a new property, designated forest land, and I need to find out if Xfinity will run service to the property, and if so, how muc

 posted 

4 m ago

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Last response by 

ComcastJosephB 

4 m ago

Question

 • Customer Service

278

4

0

0

Accepted Solution

Sprinkler Damage

A Comcast crew dug up my yard to install fiber and damaged the irrigation system and lawn. Can someone please advise on next steps to get restitution?

 posted 

20 d ago

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Last response by 

ComcastKaitlan 

20 d ago

Question

 • Customer Service

13

1

0

Damage claims

I have reached out several times and was told on 3 different occasions someone would come fix the board that was damaged during installation, but they

 posted 

3 m ago

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Last response by 

ComcastJoeTru 

3 m ago

Question

 • Customer Service

197

2

0

0

Sprinkler Line Damage

Comcast installed a new cable to our house and in the process damaged one of our irrigation lines. After 3 calls to xfinity, the issue has not been fi

 posted 

1 m ago

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Last response by 

ComcastRob 

1 m ago

Question

 • Customer Service

15

1

0

Truck Damage

One of your cable lines fell and hit my truck and left scratches on the roof and hood. I have a police report from the accident. How do I go about fil

 posted 

16 d ago

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Last response by 

BruceW 

14 d ago

Question

 • Customer Service

11

2

0

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