U

Visitor

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2 Messages

Monday, May 12th, 2025 3:00 PM

property damage

how do you talk to a live agent to get someone to come out  and fix damage to my lawn after Comcast did work?  just left 2 ruts and a pile of dirt.  That is not the way it was when they came

Official Employee

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1.8K Messages

2 days ago

 

user_o99man, Thank you for reaching out to Xfinity Support. I am sorry to hear they didn't take care of things before they left. I would be happy to assist you. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Visitor

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2 Messages

done and added pictures

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