Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (209.8K)
Closed
Park number
Can I park my number with xfinity when I move vs porting out to different company? I have limited time.
Question
•
Customer Service
Closed
Pinned post?
I noticed that the "It's official, we don't have to upgrade" post from Jan 16 was taken down. This was written because of a response by Xfinity Seth (also on the 16th) and others who said we don't have to upgrade and we won't lose our Comcast address. Then there is this from the Xfinity FAQ : Do I h
Question
•
Community Best Answer
Closed
Weekend $1 movie
Can I use the weekend $1 reward for a movie on Paramount+?
Question
•
On Demand
Closed
RV Park Wifi
Hello - my husband is a claims adjuster working Fort Myers, FL. He is staying at an RV park and received his xfinity router yesterday. He got it all set up but has no Internet. The office at the RV park does has Internet, and they also have xfinity. His xfinity account uses the same address as the R
Question
•
Customer Service
Closed
Theme park tickets
I am attempting to see cost and potentially purchase Universal Orlando theme park tickets through Xfinity rewards - when I select the reward and go to the universal page it will not let me add tickets. This message appears, “Sorry, you can only purchase 0 number of this item in one transaction. Plea
Question
•
Customer Service
Closed
Facebook Live / Facebook Watch on TV
I can get YouTube and other apps on my TV, but I am not able to see how to watch Facebook Live or Facebook Watch videos on my TV. Does xFinity support this?
Question
•
X1
Closed
Free ticket for Jurassic Park River
Please help I am dying for free tickets for the movie Jurassic Park rebirth for my daughter for her birthday she absolutely loves the movies please help
Question
•
Customer Service
Ad on Facebook
I saw an ad on Facebook in which I think might be spoofing the xfinity site. The reason I think this is because of the way the scene is setup.
Question
•
Your Home Network
I have to agree with this. I have gotten every free ticket offer promotion without problem, even highly anticipated movies including the past two Jurassic Park movies, Wicked, Minions...etc. I usually just check the rewards site every couple of days
Xfinity Rewards - "Tickets on us: Jurassic World Rebirth Two Free Tickets" - Where is this offer?
I received an email today from Xfinity Rewards promoting two free tickets for Jurassic World Rebirth. When I accessed my rewards dashboard, I did not see the offer listed. Is the offer not active yet? Thank you for the help.
Question
Community Best Answer
Closed
Xfi advanced security blocking Facebook app
started experiencing issue with the Facebook app on my iPhone 12 in the evening on Saturday the 20th. I assumed it was just Facebook being Facebook. The issue persisted all throughout Sunday the 21st. On a whim I was googling the issue and after seeing the suggestion of turning off the wifi, I found
Question
•
Xfinity App
I went to the appropriate section to clam my free tickets for the how to train your dragon and saved it but it was gone when I got ready to use and the new Jurassic Park doesn’t even show up on my rewards as stated in my email. I am a diamond reward
How to train your dragon movie tickets
I had an email saying to get my free movie tickets but now when I go into my rewards, it is not there for me to redeem.
Question
Closed
Qualified $1 Weekend Movies
It's not clear to me what movies are qualified for the $1 weekend reward. The text says Xfinity On Demand Movies Rentals no more than $5.95. Is any rental through Xfinity Stream an on Demand Movie? For example is the $3.95 Avatar: The Way of Water qualified. I don't see a specific designation as Xfi
Question
•
On Demand
Closed
Rohnert Park service - grand slam, outta the park!!
My customer service representative in the Rohnert Park California store was extremely helpful. His name was Phil and he was also very personable and easy to talk to. When we needed a little extra assistance, Kevin the store manager was there to help solve the problem for us. I couldn't be more happy
Question
•
Plan
Closed
xfi pod(s) causing gray screens on Facebook images and videos
Facebook images and videos show only gray screens while using XE2-sg XFi pods while using iphone 13 pro. This occurs only while either one (or both) of the XE2-sg XFi pods are in use. That is, if we unplug both of the XE2-sg XFi pods, the images return and Facebook performs properly. I first suspect
Question
•
Your Home Network
Closed
Xfinity Rewards dollar movie weekend
Xfinity rewards took away dollar movie weekend . After 32 years with the company it was the only reward you could use on that site- all the other promotions were sold out or expired. (Except the coloring book for kids) Now there is nothing I can use and no sense it staying. Kinda greedy. It was only
Question
•
Customer Service
service in park ridge, IL
There is no service in my unit located at [Edited: "Personal Information"]
Question
•
Customer Service
Closed
Internet and TV Frequently Dropping in afternoons
Hello, our internet and tv service have been dropping frequently in the afternoons, this happens with both wired and wireless connections as well as cable TV. We have gone through the usual troubleshooting steps multiple times, gotten a new modem from the Xfinity store and had a tech out last Friday
Question
•
Your Home Network
Internet Outages on the Weekend
6/19/26 - worked all day. Came home to no internet on Friday at 7PM. Received notification from Xfinity that Internet would be down for 3 hours. I’m flabbergasted that any service work would occur on the weekend when people are trying to enjoy themselves. It’s sad when you work all day and try to co
Question
•
Customer Service
Extremely Worried Facebook Messenger
Urgent help! So I spent all day trying various methods to communicate with Xfinity. Finally I found the Xfinity (verified) facebook page which is actually linked from the real xfinity website. I spoke to an agent there. Here is where I am concerned that I brutally messed up. The agent did not ask fo
Question
•
Customer Service

Did anyone redeem the How to Train a Dragon movie? I did. Maybe you only get a pair of tickets max per summer? Either way, it's disappointing that nobody appears to be able to get these Jurassic Park tickets. Hopefully, it's not actually released and
gqukyo
commented
1 year ago
to the conversation:
0
1
Xfinity Rewards - "Tickets on us: Jurassic World Rebirth Two Free Tickets" - Where is this offer?
I received an email today from Xfinity Rewards promoting two free tickets for Jurassic World Rebirth. When I accessed my rewards dashboard, I did not see the offer listed. Is the offer not active yet? Thank you for the help.
Question