Visitor
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1 Message
Rohnert Park service - grand slam, outta the park!!
My customer service representative in the Rohnert Park California store was extremely helpful. His name was Phil and he was also very personable and easy to talk to. When we needed a little extra assistance, Kevin the store manager was there to help solve the problem for us. I couldn't be more happy with my experience here thanks to Kevin and Phil.
XfinityEmilyB
Official Employee
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2K Messages
21 hours ago
@user_ib3mno Welcome to our community forum! Thank you for taking time out of your day to let us know about the awesome support you received at the store ❤️ It's not often we hear about positive experiences so this really makes our day :). I want to make sure Kevin and Phil know about the impact they made.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and pass along your kind words.
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