U

Thursday, September 19th, 2024 8:04 AM

Closed

Park number

Can I park my number with xfinity when I move vs porting out to different company? I have limited time.

Official Employee

 • 

1.7K Messages

7 months ago

 

user_sat41 Greetings! Thank you for reaching out to Community Forums Support for assistance with your question. I'd be happy to help in any way I can. Can you please tell me if this is a landline or cell phone number you are inquirying about? 

 

2 Messages

Landline. We are moving out of the house and do not want to lose the phone number. Can we forward calls to a cell phone if we no longer have the number assigned to a specific house address?

Official Employee

 • 

2K Messages

@user_sat41

 

Great question, you want to port your number to a new carrier before you cancel services or remove your xfinity voice services 1st to ensure you don't lose your phone number

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here