Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (103.6K)
@R444 What specific account management functions are no longer available through the Xfinity website? We removed the Xfinity My Account app and converted functions to our Xfinity app. This should only affect our applications and not the website.
xfinity app issue
I don't understand why managing services will no longer be supported on the web site. If people do not have a smart phone what are they supposed to do?
Question
Hello, @retro_bear. Thanks for reaching our team on Forums regarding the Playback speed concerns. That is a nice feature to have for sure. Unfortuantely, playback speed is not available on all smart TVs/streaming devices at this time.
No Playback Speed Control for YouTube on Xfinity Flex
I am not able to change the playback speed on the YouTube app on Xfinity Flex. There is no playback speed option for me to select in order to view YouTube videos in 1.5x or 2x speed. The following image is shows the settings page of the YouTube app opened through Xfinity Flex. You can see in the ima
Question
@user_z43qrx, thank you for using the Community Forums page. I would be happy to look into this for you and provide additional information on your options for this reward. Is the option to claim not available for you?
Reward not available
I received an email today saying "See Kung Fu Panda 4 in theaters, on us". Xfinity rewards will give me a code to be used in Fandango for a free ticket. But going to Xfinity Rewards doenst show the reward or the code. I used thee chat fucntion and the rep didnt know what i was talking about and gave
Question
Hi there, @KYak I'm very sorry for the trouble you are experiencing with your movies. I'm not sure what you mean by hidden contract but with DVR recordings they are only available for 1 year.-Richard
Why my recorded movie was suddenly gone from my saved listings
I have had the movie Laura on my recordings list for a while. Suddenly, the movie was gone. It was not in my “recently deleted” section. When I tried to find where I could re-record this (it was originally recorded from TCM), I found that my only options were multiple streaming services with a “buy
Question
Good afternoon jwjojr! Here is a list of the equipment that customers may have. However not all of these options are available for installation at this time. Was this any help?
X1 STB boxes : any with analog outputs ?
Does Xfinity still supply any model of their X1 STB boxes that have both HDMI and some kind of analog and/or RF outputs ?
Question
Read through the multiple other threads. It may or may not be availabe through X1 immediately, but will probably be available on other devices. I don't think Discovery Networks has detailed what devices will be supported yet.
Discover Plus
Will there be an extra chage on my bill for DiscoverPlus. My current plan gets all the programs mentioned in Discover plus advertising
Question
Xfinity did the same thing to me a few years ago the agent sold me promotions that were not available - fortunately, I recorded the conversation so Xfinity had to honor what the agent said.
Misleading info about BOGO line deal
I called in October to cancel my cable TV services. While doing this the agent asked about my mobile service, which I had at Verizon at the time. She informed of the BOGO line promotion for new customers. My phone and my daughters was paid off so I knew I could switch. I agreed to do it because I wo
Question
Cancel Tv service but keep internet
I need to cancel TV service but keep internet and the website will not allow me to. Tried calling and chatting online and been on hold for 45 mins and no one available to chat.
Question
•
X1
Closed
AX014ANM still best X1 Available?
Redoing my Home Theater server rack and I am about to print a new 2U Server Rack insert to hold my AV equipment. For the X1 is the AX014ANM still the best cable box or should I request a new box from Xfinity?
Question
•
X1
I've looked into Starlink, T-Mobile's 5G Home offering and Verizon's wireless but all are not available yet. Century Link has some relationship with Quantum Fiber but that too is not available either. All I want is for it to work. I am e
Repeated loss of connectivity -- continued.
A few months ago I posted a note here about repeated loss of internet connectivity...link below...the issue still continues, so thought I would share a quick update and ask other folks how their similar issues have been resolved so we can put heads together on resolution. Summary: I see frequent dro
Question
Closed
5 digit channels
I am wondering what the 5 digit channels are and if they are available anywhere. l I was looking at the channel listings for my area in Seattle and found that it listed 5 digit channels starting with 20100 and ending with 37360. The channels listed were all national channels but no local channels. W
Question
•
Channels and Programming
My device is a Samsung S8 (SM-G950U), with all updates applied. I am running the latest version of Outlook (4.1.37) available from the Google Play store. If you are seeing invalid authentication attempts, that's interesting. Do you have any visibil
Unable to connect to Comcast email from Android (stopped working)
I am unable to consistently connect to Comcast email from Android Outlook app. This app has been working fine until recently. About a week ago, I received an error that I needed to re-enter my password. I did that, but it didn't help. I deleted the account from the app and tried to re-add it. That f
Question
Accepted Solution
Closed
Not receiving email from certain senders, not in spam!
For a couple years I have not been able to receive emails from a handful senders. They are NOT in spam or junk, trash or anywhere! I have spent MANY hours with Xfinity on the phone & chat with NO HELP! I even put these senders in contacts! I am at the point I may have to use my gmail email address.
Question
•
Below is what I am getting. Thanks. The message you sent to xxx@comcast.net couldn't be delivered due to: Recipient server unavailable or busy. Further information4.1.0 Try again laterIf you sent this message to multiple addresses, you'll
emails from my company being blocked
I am not receiving emails from my employer, @aleragroup.com. If I send an email from any other email, they do show up in the inbox for my comcast.net inbox. Can you please take a look and let me know what can be done? Thanks.
Question
@XfinityValerie This is the second time answering this response. Yes, I contacted ups and stated to them about the missed pick-up. To have them do it again I would have to pay the pick up fee once again. They will not pick up unl
troble returning flex box
I have set up a pick-up with ups and no one showed up. I paid the fee to do so. I can't drive anywhere to drop it off because I don't drive and as it stands I am unable to ask anyone to take me. As it stands I am unable to return it until most likely in September and I am really concerned about any
Question
@bpc135798642 here is a tip, if you configure your printer to use a static ip, the dhcp server will no longer issue a ip, it’s one or the other, Also if your really mean a static ip and not a reserved ip, a static ip falls outside the dhcp servers ip
Wifi printer no longer reachable on WLAN
Hi, I am no longer able to print to my HP LaserJet 1217 MFP via xfinity wifi. It's worked flawlessly before - has Xfinity updated some settings on my router? The printer is configured with a static IP address, and it's able to join my home wifi network via your XB3 router. The printer display shows
Question
I have also cleaned cache on my mobile device make sure not the app. Big factor was going on my email via Xfinity Web and seeing same thing as the apps. Has there been a server issue that may have caused some email loss to users like Kimlyn90 and me?
Emails gone
I woke up overnight to my entire inbox completely gone. I tried recovering what was in my trash folder, most of which were items I had put in there intentionally. I had emails in my inbox that spanned over the last 10-15 years, things that were important that I had never put into a separate folder.
Question
Cannot Get Mail The mail server "imap.comcast.net" is not responding. Verify that you have entered the correct account info in Mail settings. Server code "ALERT", server message "Temporarily blacklisted IP Address - try again later". OK Attachment: e
Same issue
Last several months my Xfinity email and IOS mail app not working as it did. E-mail does not come through, shows error messages, like server blacklisted, etc., but then couple hours later or days it works? Anyone else? I get several weird error messages, password, blacklisted, etc…. I have changed p
Question
Closed
Microsoft Remote Desktop
Switched to Xfinity 2 weeks ago. Got an emergency request to Remote Desktop into a server and kaboom, blocked by Xfinity. What is the solution? I tried opening port 3389 put still can't get through. Did not have this issue with Uverse and neither did I have to open a port. Very irritating.
Question
•
Your Home Network
Accepted Solution
Hello @user_fcd954, thank you for reaching out to us on our community forums. I see our amazing expert MNtundraRET also commented on this post too. At this time, the DIRECTV stream app is not available on Xfinity Flex.
XfinityAldrik
commented
3 years ago
to the conversation:
0
0
DIRECTV Stream on Flex
Is there a way to add DIRECTV Stream app to my Flex
Question