Please work with PBS to provide the missing content.

Some emails from friends in my address book are directed to my Trash folder. Please assist ? Lou

I upgraded from my modem to Comcast's CGM4331COM modem. The devices on my WIFI lan can no longer talk or even ping each other regardless of whether they or both connected to the same 2.4/5 ghz wifi or not. The only device that responds to a ping is the one connect via ethernet. Any idea which settin

Posting this to get access to direct messaging for my internet issues.

I just had my Xfinity internet installed this morning. The technicians who did my installation had me test on a WIFI connected laptop before they left to confirm that the service was up and running. This was successful, and WIFI connections have been working great all day. They also told me that I c

Ran into this problem at an xfinitywifi hotspot recently. These are the public hotspots Xfinity runs in many locations, typically off of Xfinity wireless routers (if you're here though, you probably already know that). My OpenVPN client would connect, and access to non-https websites worked, access

What is happening with the outage in the Rincon Hill area of San Francisco? Internet stopped working yesterday afternoon and still out, more than 12 hours and the outage map does noteven show the area affected neither estimated time to fix. Please update!

I ported a landline number from CenturyLink to Xfinity VOIP service recently, I have verified three times with Xfinity live chat agents that the port has been completed. This seems to be true as my ported number is working through Xfinity. When I proceed to verify the cancellation of my pervious ser

Good morning, Our office has been a Comcast customer for at least 10 years and have always used Comcast/Xfinity as our main email without problem. Last week I went to print an email and the email header printed on one page and the body printed on a separate page. 50 percent of our emails are printin

I'm trying to connect a NAS to my XB8-T router, and there is no connection. I tried all four ports, and I did a factory reset on the modem. It's not in bridge mode. Only one of the ports has any lights on, and it's a solid green light that doesn't change. I also tried connecting my computer to it an

Ever since we switched our account to internet/voice only, the caller ID just says "out of area" for every call. Tried resetting the modem and that didn't work. Any help is appreciated.

I recently replaced the leased cable modem + router with a modem and router I purchased. When I attempted to connect the security system to the new router, I learned that I needed a "security router" for the security system. The security router is a Netgear WNR1000 which from what I can tell is noth

I don't want my email address to be my community forum ID. I don't recall ever being given the option of choosing an ID for the forum. Can you help me change it? Thanks

I have had the same remotes for over 2 years. Do they get replaced with new ones of old ones are returned?

Every week for the past month I have received a text message from a verified Xfinity short code number (266278) asking whether I have received a new gateway. I have not. The text says: Hi, Xfinity here. Did you get a new xFi Gateway? Please return your old Gateway that you are no longer using. http:

I received an upgraded modem in order to take advantage of increased speeds. However, all procedures seem to require using an Xfinity App. The current version of the app is not compatible either with my Android phone or my iPhone. I tried merely replacing the modem, and that does not work so I put t

So, today had to upgrade my Xfinity modem/router. Which I had in bridge mode and wi-fi disabled, and just used my router. What they replaced it with was the Xfi white cube one. Had to use the app to activate it, went pretty smooth. I was looking to set it up the same as the old one in bridge mode si

Need to dig near a large cable box, how do i get someone to come out and locate where the cables go? I have called my communtiy locatioin service and the only do other utulities, not cable. how do I get someone from comcast come out and mark where the wires are?

I have discovered that Xfinity uses data centers in certain cities and routes residential users internet data through these centers which generate proxy IP addresses. I am an avid sports fan and use sports apps on my smart TV to watch my out of area teams. I have run into an issue with the IP addres

I am trying to add my email address onto my Xfinity primary user account. When I try to add the address it says "This email address is already associated with an Xfinity account." I did have a secondary user that referenced that email address. I have deleted the secondary user but I still get the er