There are three types of mobile messaging:   1.) SMS/MMS -These use your mobile carrier's cellular network and are hosted on their servers to route them and store them when you are offline. They do not use WiFi. These work globally across all carriers. Depending on your cellular carrier and your cel

If so, how did you do it? Thanks!

I'm looking for a Flyers remote skin. I went to the local xfinity store ans they said they heard you can get it online. I can't find it. Any thoughts?

Hello Customer Service- My electrician is asking for our underground cable to be marked by a Comcast technician. How do I submit a work order for this? Thanks!

I recently activated Hulu on my Flex device and subscribed through Xfinity billing to pay for it. When I attempt to go into "Apps & Subscriptions" on my device to cancel the Hulu subscription, nothing comes up. Hulu keeps telling me that I need to cancel it through Xfinity but I have been trying

After the xFinity Stream app updated overnight, my downloads are now stuck on “Unnamed Device” though I’m still using the same device to which they were initially downloaded. Signing out/signing back in and deleting/reinstalling app have not helped situation. In Settings, no devices are shown as

My husband and I recently switched to Xfinity mobile. With our previous provider, we were sharing 1GB of data (for 3 years) and never used it all.  We went with the same plan with Xfinity and quickly reached 50% so switched to unlimited (for both).  I am now using approx. 2GB and his is u

I am not able to connect to both Xfinity Wifi (public access) from my MAC at home: - XFINITY - xfinitywifi I am able to connect to my personal Wifi. Both Xfinity and Personal Wifi are from the same Xfinity Wifi Router at Home. At the same time, other devices at my home like iPhone and iPad,

I got a new modem from Xfinity, they want the old one returned. Sent it back by ups, but they didn't sent a box or label to return it.  How do I get a box and label to return it?

I have been trying to port a number from AT&T to Xfinity since last Sunday at 12:00 pm ET. As Xfinity Mobile advertises and everyone knows, this is supposed to be completed within 5-15 minutes, and by FCC rule is required to be completed within 24 hours. (https://www.fcc.gov/consumers/guides//p

I can not cancel my watch line on xfinity mobile. There is no way to do this online. “Chat” options listed on other forum replies are actually a “virtual assistant” that just leads to loops of infuriating FAQ pages with no options to cancel or speak with a real person. There is NO email option. I ha

I need to add an additional TV box to my house but when the plan builder takes me to the completion page. It tells me that I need assistance adding the additional TV box. I was wondering if I could do it here, instead of calling the number?

There appears to be no option to do this - any recommendations please?

when on the phone an incoming call goes straight to voice mail without a Call Waiting "beep" so we can switch over to incoming call.

I need to register a new cable modem. This needs the xfinity app but the app is not working on my phone.  What can I do?

I have had orange flags in my back yard since last summer. I know that cable was being laid in my neighborhood and I witnessed them working in my neighbors yard a few months ago but they never came to mine. Can I remove these flags? Will cable be laid in my yard?

I am writing to request a $20 credit on my bill for a missed installation appointment. On 1/5/22, I ordered internet service on your website. Installation was scheduled for 1/7 with a specified time window for arrival of the technician. They did not come.  They called an hour o

I am unable to reach a particular URL from my work PC attached to my home network. I tested it by connecting my phone to my home Wifi, attempted to reach the URL and it times out, then I disconnect from Wifi and use the cellular network and it connects instantly. I even set up the mobile hotspot fro

So for the past year I have been bouncing between 98-99% on the 10 GIG limit on emails. I have been using this for 25+ years and have lots of email in lots of folders, and I would like to keep them as is. Can I buy more storage above the 10 GIG limit ? Seems reasonable and another income stream f

Hi, I want to move my gateway from the room it’s currently in to a room where we utilize the internet more. Only problem with that is that there’s no coax in the room. Can Xfinity install coax into the room for me? If so what would it cost, most likely?