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Why is my FREE phone not free?!?!
When I switched to xfinity I was told I would get a free phone. I was told the only free phone available was the iPhone se3. I did not realize how bad of a device it was and how much I would hate it. Since I was told it was free I assumed after two years of use you would let me switch off of it to a
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Devices
While I appreciate the fact that local stations own the programming of their viewing lineup, I believe Comcast continues to be responsible for their customers’ satisfaction. There are multiple examples of channels duplicating programming that Comcas
COZI TV
Please return COZI TV to the Comcast lineup in Indianapolis. I miss the shows offered on this channel (Frasier, Columbo, etc.). When the channel was removed, its replacement was another channel that duplicates not only the lineup, but the specific episode with at least one additional channel.
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Thank you for reaching out ComcastTylerJ. The "Xfinity Support" button was not available when I clicked the "chat" icon. Perhaps this is because you weren't currently online when I checked it just now.
Exceeded number of attempts to add a payment methid
I’m trying to add a payment method for automatic payments and have had nothing but problem. I’ve talked to over 4 customer service agents who “promise” to call me back and never do! When I try and add a card to my payment method I get an error message stating “you have exceeded the number of attempt
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Xfi won’t work in bridge modeFromhttps://www.xfinity.com/support/articles/xfinity-xfi-faqs(Please note that Advanced Security will not be available if your Gateway is in bridge mode or if you have a Cisco DPC3939 model.)
Can I use the orbi mesh network and still use the xfi security?
Currently, I am using my gateway in bridge mode so that I can use Orbi for wifi. The xfinity gateway (latest one) is incapable of providing wide coverage and the plug-in wall extenders do not work well. I used to run both orbi and xfinity but orbi kept getting knocked off. Is there a way to run t
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I subscribe to Discovery+, using my desktop PC, laptop, Android phone, and Android tablet. It is not (yet) available on my Samsung smart TV. I watch Discovery Network channels every day, none of them have gone away (yet--who knows?).
Discover Plus
Will there be an extra chage on my bill for DiscoverPlus. My current plan gets all the programs mentioned in Discover plus advertising
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Comcast you need to pay whoever you need to to make this service available to your customers. If not I’m canceling with Comcast as soon as my contract expires. Do the right thing for your customers.
Blackout on Big10 Network
Any word about signing expansion agreement with the Big10? Blackouts for Oregon, UW, UCLA, USC are still in effect. Your customers are waiting plus paying for services we are not receiving. I want a refund on my Sports Package if no agreement by 4:30 PDT!!
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was not verify helpful - it says the following: Unfortunately, we're unable to complete your request online, but our knowledgeable representatives are available to help you right now. Call 1 (877) 338- 9791
My Xfinity Internet bill went up by almost $50. Is there any new promotions I may sign up for to lower the cost of my bill?
My bill went up by almost $50. Is there any new promotions I may sign up for to lower the cost of my bill?
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Hi, strikersfan. Thanks for posting here in the community. We would like to partner with you to see what we can do to help rectify the situation with your internet and the connection drops. I would be happy to either schedule a technician to have the
Connection drops, no OFDM downstream channel lock
Spent over a week trying to get some help with this issue and feel like all I'm doing is banging my head against a wall. Just over a week ago Comcast came out to upgrade the equipment outside my home because fiber has been installed in my neighborhood. Prior to this appt my Netgear CM1200 worked smo
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Was able to watch some of the Mets Phillies game earlier…but of course, my TV has again encountered “some trouble” with error code RDK-03003. None of my SIX TVs are again not working! This is extremely poor service. Have been a customer (to include X
Trouble with x1 service RDK-03033 every day
Xfinity recently made me trade in my non-X1 TV boxes for X1 TV boxes. The first week everything worked fine. Now, several times per day my TV service drops saying “there’s a problem connecting to the internet” RDK-03033. I do not have my internet service through Xfinity….only cable TV service. All c
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@XfinityRyanE , I have been having the same issue off and on for months. I've called Xfinity mobile for troubleshooting, went into the store to have my phone evaluated, the SIM card has been changed twice, turned off wi-fi calling, I've even purchase
After iOS17 update - no cellular service
After running the iOS17 update, I can no longer connect via cellular. I have turned cellular on and off, toggled Airplane mode, restarted my iPhone, reset network settings and even popped out the SIM card. Nothing has worked. What else can I do short of factory resetting my phone?
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Cannot select "Advanced security on the go" setting in the app
On my iPhone 15 Pro running iOS 17.4.1, the selection setting for "Advanced security on the go" is hidden by the menu bar and it is impossible to scroll down to select it. You can see it temporarily by scrolling down, but the screen "bounces" back and it is not possible to "click" on the subject set
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Xfinity App
Spinning off what channels? Comcast pays a fee to include channels in their line up. Discovery simply is no longer making some programming available on the channels Comcast carries. Look at what is available on Peacock vs what’s available through cha
Discover Plus
Will there be an extra chage on my bill for DiscoverPlus. My current plan gets all the programs mentioned in Discover plus advertising
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Unable to Use IMAP Account, POP Account Fails to Send
When attempting to use Thunderbird all I can do is receive emails in a POP account and can't send anything. My IMAP account was unable to send or receive, so I deleted it and attempted to add it back, but am unsuccessful. I get this error: Unable to connect An error occurred during a connection to
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Time Not Established Critical (3) No Ranging Response received - T3 time-out
I've been getting this error and internet drops for at leat a Month now. We have been working from home and need consistant, stable internet connectivity. I am a network engineer so it is vital that my connection to the internet does not drop. My modem is a Netgear CM700 and my router is a TP-Lin
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Your Home Network
@XfinityFrank wrote: "... with Gigabit Pro, it is an HFC network. HFC meaning Hybrid Fiber-Coax ..." This is not correct. "Gigabit Pro" service is only provided over a fiber-to-the-premises connection using the xFi Fiber Gateway described on https
Xfinity Voice with Fiber Optic Service
Does Xfinity Voice require a cable modem, or is an adapter available to just grab a network connection if someone has fiber optic internet.
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@ComcastCSAEmail can you please assist here? Chat just wanted me to reboot the modem and router. Obviously if I can reach connnect.xfinity.com fine and send an email, get the message that it was sent successfully, and it shows in sent items, it is
Sent emails are not getting to recipients
Using the Comcast.net email on laptop and iphone. Suddenly the emails I send are showing as "sent" but not being received by the recipients. I have read and read until my eyes glzed over, but as I am not using outlook or any other email program, the solutions don't really fit. The problem happene
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Modem Not Working
Modem not working. Trying to troubleshoot but, it is not detectable. Please help.
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Your Home Network
I guess I don't understand the point of adding unroutable to an SOA record. You could just run ubound or isc's bind, and use that as a primary on your local client's network config for resolving. Benefit from your own cache too. You c
flatlander3
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Resolving DNS pointing to private ip addresses
I am unable to resolve dns pointing to private EKS endpoints. Yes, vpn's are involved and if I configure my system to route `eks.amazonaws.com` dns requests over the vpn to a non-comcast dns server it works. However, I feel it's pretty bad behavior to selectively resolve dns if that's what's going
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