I am a seasonal at treasure beach. I’m looking to stay with comcast in the spring. What are my options for off season?

I have had the WORST customer service with Xfinity. On Friday October 25th - I reached out to work with a chat agent to make a payment arrangement to avoid a service disruption, not only did the agent try and upsell me service for a phone line that I do not need/nor can afford it took 45 minutes to

Hi Recently, I started seeing a message after I go to some stations. It happens infrequently, but is annoying: Next time change the channel by saying MLB Network (or whatever station) Voice control is off and if I go to settings (gear icon bottom right), all notifications are off. Two customer servi

On September 8, the IP range changed for our neighborhood's xfinity service. In my own personal case, my IP changed from an address in the 71.202.x.x space to the 76.133.x.x space. And exactly as that happened, my next-door neighbor and two neighbors a block away lost the ability to connect to multi

Hi, I am looking to communicate with a representative who can help me renew my courtesy adjustment or sign up for a new 1-2 year contract. I really like the current plan I am on. My courtesy adjustment will expire at the end of this month. Importantly, I need to keep my cable card active. I can't fi

i have a sengled hub that requires 2.4 i have reset router and device it cant find the router and it right next to it. i even added the mac address to the router and it cant connect it shows 2.4 is working on router. i have had this hub for couple of years and never had problem getting it to reconne

Since last week I'm having an issue with T3 time-outs on my modem connection. It happens 1-2 times per day now. I have checked the coax connection and made sure it isn't loose. There aren't any splitters on the cable line either. Modem model is Arris SB6183

I ordered with the wrong address. I contacted customer service and they cancelled that order and made a new order. The new order was successful: I received my equipment and I have internet service. But then a couple weeks after that, I get new notifications that "my equipment was delivered" and aski

I am a Diamond member, and just activated my Peacock Premium reward today. I received the activation email, followed the steps by providing my Xfinity log in info, then creating a Peacock account. Everything looked good, but then when I went to try to watch some shows, everything is locked. When I g

Hello, I’m reaching out regarding a Visa gift card I received from Xfinity, which has unfortunately expired. We received the card shortly after moving into a new home, and amidst the chaos, I didn’t notice that it was set to expire in just six months. Most gift cards I’ve received in the past are va

I just upgraded to the 1Gb/35Mb internet plan, but I'm still showing a 1Tb data cap on the website. Did the policy change? I was under the impression there was no cap for 1Gb bandwidth service. The cap should at least be increased so I don't feel bad for actually using the bandwith I'm paying for. D

I live in Augusta georgia Richmond County and my internet service has been out since September 27th. Still don't have any clue when it will be back up. As a disabled senior citizen I use internet and wifi for my Cellphone service because of low income. Data is expensive as [Edited: Profanity].

I have this channel and have confirmed twice with Xfinity that this channel is still in my package and they are puzzled as to what is going on. Since I was the only one who reported this issue so far, they didn't have much to go on. I'm sure I am not the only one missing this channel and I'm guessin

I contacted support a month ago to discuss getting put back under a 2 year contract in order to retain the previous bill amount I had before the plan expired. The customer service rep I talked to said everything was taken care of and that my plan was updated to reflect the contract and correct payme

I really like the practice of the “whole Community” idea of Xfinity and Comcast. I appreciate the reach that Xfinity has in our communities and how they serve the greater good with the many programs and many sponsorships. How can you improve, well I have been dealing with a troubling scenario for me

This is from my cell phone. Any number I try to call i get a message saying "you are roaming", and the call doesn't go through. If someone tries to call me they get a message about voice mailbox is not set up, and my phone doesn't ring. I can send a receive text messages and use other apps. My house

Hello, I recently moved to a new address. It used to be a business but now it is an apartment. I tried to "move" my service and xfinity states that it is a business address and won't let me move forward. How can I change my type of address?

Hi, I'm unable to activate my gift card I received this year. Also, when I opened it, the gift card has an expiration date of 10/23 but I received it this year. I want to use this gift card as it would really help. Any assistance is appreciated.

A month or two ago, I noticed that the services page claimed that my upload speed was 200. I was on the Gigabit Extra plan at the time. When doing speed testing I still would only get around 40 for upload. However my modem at the time was a Motorola MB8600. This modem is not on the Next Gen Speed Ti

I saw some posts similar to my issue but no real answer. If I use an xfinity pod my android devices indicate that they have strong wifi. However, while using the pod certain apps do not want to open on my android devices. I can browse the web and use email. However, streaming apps and, most notably.