1 Message
Request for Visa Gift Card Reissue
Hello,
I’m reaching out regarding a Visa gift card I received from Xfinity, which has unfortunately expired. We received the card shortly after moving into a new home, and amidst the chaos, I didn’t notice that it was set to expire in just six months. Most gift cards I’ve received in the past are valid for 4-5 years, so I mistakenly assumed I had plenty of time to use it.
I understand this oversight was on my part, but I do find it surprising that the expiration period was so short, especially considering many new customers, like myself, are likely dealing with the stresses of moving.
I would greatly appreciate it if there is any way the card could be reissued. Thank you so much for your consideration and for helping to make this right.
Accepted Solution
XfinityOrlandoM
Official Employee
•
1.4K Messages
9 days ago
@user_z019yk
Thank you for reaching out to our Forums team, it’s great we can connect this way! I do apologize for any inconvenience but the cards do expire after six months, but no worries if you go to this link https://www.xfinityincentivetracker.com/faq , scroll down to “ What should I do if my card is lost or stolen” there it shows how to contact the Xfinity promotion center to order a replacement card
0
0