Several weeks ago a truck took out the comcast lines to my building. The technician a while back, attached these lines to my light fixture (not to code). When the lines were pulled out by the truck, the light fixture and conduit were ripped out and left hanging from the building, the cameras wires w

Back in late fall, We had either Comcast or a third-party Company hired by Comcast Lines underground. With starting up at the sprinkler system, this spring I noticed that there is water that comes rising out of the ground In the direct path of where they Tunneled the lines when I turn on the irrigat

How can I actually get hold of a person about a problem I had today? Xfinity contractors came to my home to bury an internet line today. In the course of doing this they busted a water pipe and flooded half of my yard and let the water just pour out of the broken pipe for HOURS because they didn’t h

Xfinity came out to bury my cable line that ran from the pole in the front yard to my house. While doing so i suspect they hit / cut an irrigation line as one of my zones no longer works. It happens to be right in the area they trenched. As well as there is a cut piece of tubing now laying on my gra

Comcast, long story short, our neighbor requested the box that feeds our internet on their side of the fence, be moved to our side. Comcast hired 3rd party and they completely damaged my fire pit that I just had completed for my wife’s birthday. They ensured me it was going to be a seamless transiti

Comcast tore up my yard and damaged my sprinklers running lines.

Work was done yesterday by your technicians to our neighbor's house however the lines were run through our yard without our permission and then removed and in doing so, our electric fence was damaged and is now not working. This is a $3000 fence and I demand compensation

There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred. Wiring is exposed. Can a technician come out & repair the cable box?

Several months ago a contractor working for Xfinity installing fiber cable caused damage to previously installed fiber belonging to a different provider. Damage required multiple holes to be dug in my yard. Contractor eventually agreed to compensate for repair of the yard damage. I requested compens

Your technician trespassed my home without permission and damaged my property. I am going to file a complaint with the police and my attorney

Good Day, Xfinity had a crew run a new service line to my house under my driveway. The driveway is damaged as a result and I would like to file a claim. David [Edited: "Personal Information"]

about a month and a half ago, a lightning strike caused a surge to go through the coax because the lines aren't properly grounded, and everything that was connected to xfinity's modem by ethernet cable was fried, which was my pc and my ps5. This is the second time it's happened. I have called severa

On January 10, XFinity sent a contractor to our home to bury a cable line. The actions taken by the contractor that day constitute major violations of XFinity company policy. They dug in the middle of the winter (January), during a snow storm when they could not see the ground. They did not have a u

My car, mountain bike and roof rack system was damaged by an Xfinity cable hanging low above the roadway. This incident occurred on [Edited: "Personal Information"]. I was driving west Just before [Edited: "Personal Information"] when all of sudden my mountain bike and roof rack system was ripped of

My yard is a mess from agent 6969 replacing the cable wire. I also had MONTHS of lost internet from the wire being improperly done. They did not even put the box in the yard back together properly

Comcast came and dug up my yard to place underground lines, went under the driveway and now my driveway is collapsing because they didn't back fill the hole. This has been going on for a month now. The erosion is getting worst and worst do to the rain in South Florida. I have contacted them several

Hello, I am contacting you regarding significant damage to my property caused by an Xfinity truck earlier today. The vehicle left deep ruts, tore up sections of my lawn, and disrupted the soil across a large portion of the yard adjacent to the roadway. I have attached photos documenting the damage f

Xfinity has a big junction box (cable tv dog house) installed on the side of my property. They had to replace it but the new box was bigger. They removed a substantial root from a tree and the tree fell only a couple of weeks later. The box is lifted out of the ground and the tree is in my driveway.

When comcast buried cables recently, our sprinkler system was cut and does not work. Who do we contact about getting reimbursed for the damage.

Their subcontractor CCU broke a water line at my house causing a leak. How do I report a subcontractor so that I can get reimbursed for the damage done to my property? I would like to be contacted by Comcast so that this can be resolved.