An Xfinity crew that has been laying cable in our neighborhood, has left two sinkholes in our front lawn. How do I get this fixed?

My driveway is now cracked and buckling where a new line was run underneath it.

How do I file a claim, I can not see any direct message or peer to peer box to contact.

Several weeks ago a truck took out the comcast lines to my building. The technician a while back, attached these lines to my light fixture (not to code). When the lines were pulled out by the truck, the light fixture and conduit were ripped out and left hanging from the building, the cameras wires w

Windshield cracked by Comcast’s cable today, 12/29. Please let me know how to proceed with getting fixed. thanks

Back in late fall, We had either Comcast or a third-party Company hired by Comcast Lines underground. With starting up at the sprinkler system, this spring I noticed that there is water that comes rising out of the ground In the direct path of where they Tunneled the lines when I turn on the irrigat

How can I actually get hold of a person about a problem I had today? Xfinity contractors came to my home to bury an internet line today. In the course of doing this they busted a water pipe and flooded half of my yard and let the water just pour out of the broken pipe for HOURS because they didn’t h

Xfinity came out to bury my cable line that ran from the pole in the front yard to my house. While doing so i suspect they hit / cut an irrigation line as one of my zones no longer works. It happens to be right in the area they trenched. As well as there is a cut piece of tubing now laying on my gra

Your technicians were at my property last week to install fiber and they damaged my lawn terribly. I have photos to support this.

Hello, The technician that installed my new internet line drilled a hole from the outside directly into the indoor electrical box and socket which completely destroyed the box and required an electrician to replace and repair the damages. It also appears that he took 2 other attempts to drill into b

Comcast tore up my yard and damaged my sprinklers running lines.

Comcast, long story short, our neighbor requested the box that feeds our internet on their side of the fence, be moved to our side. Comcast hired 3rd party and they completely damaged my fire pit that I just had completed for my wife’s birthday. They ensured me it was going to be a seamless transiti

There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred. Wiring is exposed. Can a technician come out & repair the cable box?

Several months ago a contractor working for Xfinity installing fiber cable caused damage to previously installed fiber belonging to a different provider. Damage required multiple holes to be dug in my yard. Contractor eventually agreed to compensate for repair of the yard damage. I requested compens

Work was done yesterday by your technicians to our neighbor's house however the lines were run through our yard without our permission and then removed and in doing so, our electric fence was damaged and is now not working. This is a $3000 fence and I demand compensation

Xfinity trucks drove over multiple parts of my lawn to supposedly fix lines that run through it. We were not aware that work was being done until the trucks were already there and did not give consent for them to be on our property. There are now deep ruts in multiples places that the trucks drove o

Your technician trespassed my home without permission and damaged my property. I am going to file a complaint with the police and my attorney

Good Day, Xfinity had a crew run a new service line to my house under my driveway. The driveway is damaged as a result and I would like to file a claim. David [Edited: "Personal Information"]

about a month and a half ago, a lightning strike caused a surge to go through the coax because the lines aren't properly grounded, and everything that was connected to xfinity's modem by ethernet cable was fried, which was my pc and my ps5. This is the second time it's happened. I have called severa

On January 10, XFinity sent a contractor to our home to bury a cable line. The actions taken by the contractor that day constitute major violations of XFinity company policy. They dug in the middle of the winter (January), during a snow storm when they could not see the ground. They did not have a u