My sump pump discharge line was damaged during Comcast’s cable work on my property. This damage has been confirmed by a licensed contractor, Armando’s Landscape Services Inc., after reviewing video footage and his inspection. I need to open a formal damage claim with Comcast for reimbursement. I hav

I had people from Xfinity in my backyard 2 months ago and they explained they are exchanging the optic cable. Two wholes were created in the yeard. One of them was filled the other one stays open since day. I have called multiple times Xfinity to report it and asking the damage to be repaired. Nothi

I need to file a claim/ticket regarding damage. A line installer came out to dig and bury lines but punctured a water pipe on our property. Thanks

Hello, I need immediate assistance with opening a Property Damage Claim. Yesterday, 12-01-25 an Xfinity technician drilled through my exterior siding and struck a service entrance cable near my electrical meter. This caused: A drill penetration directly into the cable Visible charring and burn marks

I need help and answers. Xfinity recently sent contractors from USA Cable Inc to bury a wire for my internet. These workers caused serious damage to my lawn and property and the damage extended into my neighbor’s yard as well. When I tried to ask the workers if they would fix it, neither spoke Engli

After repeated attempts to contact a representative or project manager and mitigate this HORRIBLE experience, I am only left with sending this message. I called your [Edit: Inflammatory] call center multiple times prior to this but they are [Edit: Inflammatory] So now it's a mess I still have no con

I believe a technician was doing some cable work on my lawn and caused some damage to my artificial grass. There is a big hole next to the support beam which makes everything unstable.

Good Evening. Yesterday my neighbor had a new fiber optic cable installed to their home from a junction box on my property. The contractor routed the cable across my front lawn and underneath the driveway. The grass is now dying in my front lawn. More concerning, there is a crack running through my

A tech had to climb on my roof to put the line in and broke my meter. That was a year ago! Nobody has contacted me yet about it even though I talk to someone a few times, 4,000 to replace and he didn’t even report that he damaged something on my home! Now it’s worse and have to be replaced right awa

My home and wiring was damaged due to Xfinity installation. I want to file a claim.

A technician damaged my ceiling when he was in the attic; how do I report this?

My yard/grass was damaged during installation of Comcast wiring. Who do I contact to get this repaired?

Xfinity put my WiFi lines in and damaged my septic pump and is refusing to contact me at all.

Xfinity Contractors damaged my mailbox today while working in front of my home laying wires underground. Please help me rectify this situation.

The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.

I want to file a property damage claim with Xfinity. Xfinity did not properly bond or ground its equipment. As a result a lighting hit an Xfinity asset causing a surge to travel through the coaxial cable outside my resident, enter my resident and destroyed my Xfinity X1 cable box and satellite and t

An Xfinity truck struck my water line near the water meter, causing damage. As a result, I now have an active water leak. I am requesting that this issue be addressed and repaired.

A landscaper accidentally cut the xfinity cable two weeks ago. A technician came and patched it and everything is working fine (I only get Internet). He placed an order to bury a new line and I cam concerned what this entails and how much damage it may cause my property. The xfinity box is on the ot

Where and how can I file a damaged property report after a recent internet install?