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Property Damage
My home and wiring was damaged due to Xfinity installation. I want to file a claim.
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Customer Service
Property Damage
A technician damaged my ceiling when he was in the attic; how do I report this?
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Customer Service
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Property Damage
My yard/grass was damaged during installation of Comcast wiring. Who do I contact to get this repaired?
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Customer Service
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Property Damage
Xfinity Contractors damaged my mailbox today while working in front of my home laying wires underground. Please help me rectify this situation.
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Customer Service
Property damage
The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.
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Customer Service
Property damage
An Xfinity truck struck my water line near the water meter, causing damage. As a result, I now have an active water leak. I am requesting that this issue be addressed and repaired.
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Customer Service
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Will burying a line damage my property?
A landscaper accidentally cut the xfinity cable two weeks ago. A technician came and patched it and everything is working fine (I only get Internet). He placed an order to bury a new line and I cam concerned what this entails and how much damage it may cause my property. The xfinity box is on the ot
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Customer Service
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Property Damage - Water Main was cut
Hello, Yesterday your contractors were on my property to bury my cable line. In the process they cut the water main line to my house. We are having to call an emergency plumber in as we have no water. We need to file a claim against Xfinity to pay for the repairs. Is there a number or form we need t
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Customer Service
FORMAL NOTICE OF PROPERTY DAMAGE – Comcast Underground Line Pierced Sewer Main – Immediate Action Required
To Comcast / Xfinity Construction & Property Damage Department, This is formal notice of property damage caused by Comcast/Xfinity’s underground construction at: [EDITED: PERSONAL INFORMATION] During installation of your underground data line, Comcast’s cable was drilled directly through the main se
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Customer Service
Continued Failure to Address Admitted Property Damage Claim
As directed, I contacted Xfinity Support again regarding the property damage caused by your technician on December 1st. Unfortunately, this resulted in an additional three hours of time spent with no resolution. Despite the fact that I have an existing case number, photographic evidence, and a pictu
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Customer Service
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Driver damaged property
A driver damaged my property and I have spent two weeks trying to get live support. I am going to get an attorney if someone does not respond.
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Customer Service
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Property damage
My driveway is now cracked and buckling where a new line was run underneath it.
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Customer Service
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Property damage
Aerial drop was installed to high and ripped my gutters loose. Looking to contact someone.
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Customer Service
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Property damage
An Xfinity crew that has been laying cable in our neighborhood, has left two sinkholes in our front lawn. How do I get this fixed?
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Customer Service
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Technicians damaged my property
Your technicians were at my property last week to install fiber and they damaged my lawn terribly. I have photos to support this.
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Customer Service
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Property Damage Claim
Hello, The technician that installed my new internet line drilled a hole from the outside directly into the indoor electrical box and socket which completely destroyed the box and required an electrician to replace and repair the damages. It also appears that he took 2 other attempts to drill into b
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Customer Service
Property damage
Windshield cracked by Comcast’s cable today, 12/29. Please let me know how to proceed with getting fixed. thanks
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Customer Service
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Property Damage
Xfinity came out to bury my cable line that ran from the pole in the front yard to my house. While doing so i suspect they hit / cut an irrigation line as one of my zones no longer works. It happens to be right in the area they trenched. As well as there is a cut piece of tubing now laying on my gra
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Customer Service
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Property Damage
How can I actually get hold of a person about a problem I had today? Xfinity contractors came to my home to bury an internet line today. In the course of doing this they busted a water pipe and flooded half of my yard and let the water just pour out of the broken pipe for HOURS because they didn’t h
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Customer Service
