Good Evening. Yesterday my neighbor had a new fiber optic cable installed to their home from a junction box on my property. The contractor routed the cable across my front lawn and underneath the driveway. The grass is now dying in my front lawn. More concerning, there is a crack running through my

My yard/grass was damaged during installation of Comcast wiring. Who do I contact to get this repaired?

The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.

Xfinity Contractors damaged my mailbox today while working in front of my home laying wires underground. Please help me rectify this situation.

An Xfinity truck struck my water line near the water meter, causing damage. As a result, I now have an active water leak. I am requesting that this issue be addressed and repaired.

A tech had to climb on my roof to put the line in and broke my meter. That was a year ago! Nobody has contacted me yet about it even though I talk to someone a few times, 4,000 to replace and he didn’t even report that he damaged something on my home! Now it’s worse and have to be replaced right awa

A landscaper accidentally cut the xfinity cable two weeks ago. A technician came and patched it and everything is working fine (I only get Internet). He placed an order to bury a new line and I cam concerned what this entails and how much damage it may cause my property. The xfinity box is on the ot

To Comcast / Xfinity Construction & Property Damage Department, This is formal notice of property damage caused by Comcast/Xfinity’s underground construction at: [EDITED: PERSONAL INFORMATION] During installation of your underground data line, Comcast’s cable was drilled directly through the main se

I want to file a property damage claim with Xfinity. Xfinity did not properly bond or ground its equipment. As a result a lighting hit an Xfinity asset causing a surge to travel through the coaxial cable outside my resident, enter my resident and destroyed my Xfinity X1 cable box and satellite and t

As directed, I contacted Xfinity Support again regarding the property damage caused by your technician on December 1st. Unfortunately, this resulted in an additional three hours of time spent with no resolution. Despite the fact that I have an existing case number, photographic evidence, and a pictu

Where and how can I file a damaged property report after a recent internet install?

Hello, Yesterday your contractors were on my property to bury my cable line. In the process they cut the water main line to my house. We are having to call an emergency plumber in as we have no water. We need to file a claim against Xfinity to pay for the repairs. Is there a number or form we need t

A driver damaged my property and I have spent two weeks trying to get live support. I am going to get an attorney if someone does not respond.

How do I file a claim, I can not see any direct message or peer to peer box to contact.

Xfinity came out to bury my cable line that ran from the pole in the front yard to my house. While doing so i suspect they hit / cut an irrigation line as one of my zones no longer works. It happens to be right in the area they trenched. As well as there is a cut piece of tubing now laying on my gra

Several weeks ago a truck took out the comcast lines to my building. The technician a while back, attached these lines to my light fixture (not to code). When the lines were pulled out by the truck, the light fixture and conduit were ripped out and left hanging from the building, the cameras wires w

Back in late fall, We had either Comcast or a third-party Company hired by Comcast Lines underground. With starting up at the sprinkler system, this spring I noticed that there is water that comes rising out of the ground In the direct path of where they Tunneled the lines when I turn on the irrigat

How can I actually get hold of a person about a problem I had today? Xfinity contractors came to my home to bury an internet line today. In the course of doing this they busted a water pipe and flooded half of my yard and let the water just pour out of the broken pipe for HOURS because they didn’t h

Windshield cracked by Comcast’s cable today, 12/29. Please let me know how to proceed with getting fixed. thanks