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Driver damaged property
A driver damaged my property and I have spent two weeks trying to get live support. I am going to get an attorney if someone does not respond.
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Customer Service
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Property damage
An Xfinity crew that has been laying cable in our neighborhood, has left two sinkholes in our front lawn. How do I get this fixed?
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Customer Service
Property damage
Aerial drop was installed to high and ripped my gutters loose. Looking to contact someone.
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Customer Service
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Property damage
My driveway is now cracked and buckling where a new line was run underneath it.
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Customer Service
Damage to property
Comcast tore up my yard and damaged my sprinklers running lines.
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Customer Service
Technicians damaged my property
Your technicians were at my property last week to install fiber and they damaged my lawn terribly. I have photos to support this.
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Customer Service
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Damage to outdoor cable box
There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred. Wiring is exposed. Can a technician come out & repair the cable box?
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Customer Service
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Property Damage Claim
Hello, The technician that installed my new internet line drilled a hole from the outside directly into the indoor electrical box and socket which completely destroyed the box and required an electrician to replace and repair the damages. It also appears that he took 2 other attempts to drill into b
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Customer Service
Reimbursement for property damage expense caused by Comcast/Xfinity contractor
Several months ago a contractor working for Xfinity installing fiber cable caused damage to previously installed fiber belonging to a different provider. Damage required multiple holes to be dug in my yard. Contractor eventually agreed to compensate for repair of the yard damage. I requested compens
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Customer Service
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Trespassing and Property Damage
Your technician trespassed my home without permission and damaged my property. I am going to file a complaint with the police and my attorney
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Customer Service
Damage to property
Comcast, long story short, our neighbor requested the box that feeds our internet on their side of the fence, be moved to our side. Comcast hired 3rd party and they completely damaged my fire pit that I just had completed for my wife’s birthday. They ensured me it was going to be a seamless transiti
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Customer Service
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Property Damage report
Good Day, Xfinity had a crew run a new service line to my house under my driveway. The driveway is damaged as a result and I would like to file a claim. David [Edited: "Personal Information"]
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Customer Service
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Report property damage
Work was done yesterday by your technicians to our neighbor's house however the lines were run through our yard without our permission and then removed and in doing so, our electric fence was damaged and is now not working. This is a $3000 fence and I demand compensation
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Customer Service
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Damaged Property
about a month and a half ago, a lightning strike caused a surge to go through the coax because the lines aren't properly grounded, and everything that was connected to xfinity's modem by ethernet cable was fried, which was my pc and my ps5. This is the second time it's happened. I have called severa
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Customer Service
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Property damage claim
My yard is a mess from agent 6969 replacing the cable wire. I also had MONTHS of lost internet from the wire being improperly done. They did not even put the box in the yard back together properly
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Customer Service
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Vehicle and Personal Property Damage by Low Cable
My car, mountain bike and roof rack system was damaged by an Xfinity cable hanging low above the roadway. This incident occurred on [Edited: "Personal Information"]. I was driving west Just before [Edited: "Personal Information"] when all of sudden my mountain bike and roof rack system was ripped of
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Customer Service
Damaged Property
Comcast came and dug up my yard to place underground lines, went under the driveway and now my driveway is collapsing because they didn't back fill the hole. This has been going on for a month now. The erosion is getting worst and worst do to the rain in South Florida. I have contacted them several
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Customer Service
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Property Damage Claim
On January 10, XFinity sent a contractor to our home to bury a cable line. The actions taken by the contractor that day constitute major violations of XFinity company policy. They dug in the middle of the winter (January), during a snow storm when they could not see the ground. They did not have a u
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Customer Service
PROPERTY DAMAGE BY XFINITY
I have an easement from xfinity on the front of my property. About a month and a half ago, contracts showed up unannounced and destroyed my front lawn, left hazardous ground level boxes opened that are still not safely secured and even left cables everywhere after work that I had to personally pick
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Customer Service
Property Damage and No Help
Xfinity has a big junction box (cable tv dog house) installed on the side of my property. They had to replace it but the new box was bigger. They removed a substantial root from a tree and the tree fell only a couple of weeks later. The box is lifted out of the ground and the tree is in my driveway.
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Customer Service
