After repeated attempts to contact a representative or project manager and mitigate this HORRIBLE experience, I am only left with sending this message. I called your [Edit: Inflammatory] call center multiple times prior to this but they are [Edit: Inflammatory] So now it's a mess I still have no con

Hello, I need immediate assistance with opening a Property Damage Claim. Yesterday, 12-01-25 an Xfinity technician drilled through my exterior siding and struck a service entrance cable near my electrical meter. This caused: A drill penetration directly into the cable Visible charring and burn marks

I need help and answers. Xfinity recently sent contractors from USA Cable Inc to bury a wire for my internet. These workers caused serious damage to my lawn and property and the damage extended into my neighbor’s yard as well. When I tried to ask the workers if they would fix it, neither spoke Engli

Good Evening. Yesterday my neighbor had a new fiber optic cable installed to their home from a junction box on my property. The contractor routed the cable across my front lawn and underneath the driveway. The grass is now dying in my front lawn. More concerning, there is a crack running through my

I believe a technician was doing some cable work on my lawn and caused some damage to my artificial grass. There is a big hole next to the support beam which makes everything unstable.

A tech had to climb on my roof to put the line in and broke my meter. That was a year ago! Nobody has contacted me yet about it even though I talk to someone a few times, 4,000 to replace and he didn’t even report that he damaged something on my home! Now it’s worse and have to be replaced right awa

Where and how can I file a damaged property report after a recent internet install?

I want to file a property damage claim with Xfinity. Xfinity did not properly bond or ground its equipment. As a result a lighting hit an Xfinity asset causing a surge to travel through the coaxial cable outside my resident, enter my resident and destroyed my Xfinity X1 cable box and satellite and t

Hello, Yesterday your contractors were on my property to bury my cable line. In the process they cut the water main line to my house. We are having to call an emergency plumber in as we have no water. We need to file a claim against Xfinity to pay for the repairs. Is there a number or form we need t

A technician damaged my ceiling when he was in the attic; how do I report this?

My home and wiring was damaged due to Xfinity installation. I want to file a claim.

My yard/grass was damaged during installation of Comcast wiring. Who do I contact to get this repaired?

Xfinity put my WiFi lines in and damaged my septic pump and is refusing to contact me at all.

Xfinity Contractors damaged my mailbox today while working in front of my home laying wires underground. Please help me rectify this situation.

The techs who came to my house to bury my line damaged my fence in two places. My gate will not latch and boards are busted and need replaced.

An Xfinity truck struck my water line near the water meter, causing damage. As a result, I now have an active water leak. I am requesting that this issue be addressed and repaired.

A landscaper accidentally cut the xfinity cable two weeks ago. A technician came and patched it and everything is working fine (I only get Internet). He placed an order to bury a new line and I cam concerned what this entails and how much damage it may cause my property. The xfinity box is on the ot

A driver damaged my property and I have spent two weeks trying to get live support. I am going to get an attorney if someone does not respond.

To Comcast / Xfinity Construction & Property Damage Department, This is formal notice of property damage caused by Comcast/Xfinity’s underground construction at: [EDITED: PERSONAL INFORMATION] During installation of your underground data line, Comcast’s cable was drilled directly through the main se