Your technicians were at my property last week to install fiber and they damaged my lawn terribly. I have photos to support this.

Hello, The technician that installed my new internet line drilled a hole from the outside directly into the indoor electrical box and socket which completely destroyed the box and required an electrician to replace and repair the damages. It also appears that he took 2 other attempts to drill into b

Comcast tore up my yard and damaged my sprinklers running lines.

Comcast, long story short, our neighbor requested the box that feeds our internet on their side of the fence, be moved to our side. Comcast hired 3rd party and they completely damaged my fire pit that I just had completed for my wife’s birthday. They ensured me it was going to be a seamless transiti

There has been damage to the outdoor cable box on the property line of our house & neighbor. We're unsure how the damage occurred. Wiring is exposed. Can a technician come out & repair the cable box?

Several months ago a contractor working for Xfinity installing fiber cable caused damage to previously installed fiber belonging to a different provider. Damage required multiple holes to be dug in my yard. Contractor eventually agreed to compensate for repair of the yard damage. I requested compens

Work was done yesterday by your technicians to our neighbor's house however the lines were run through our yard without our permission and then removed and in doing so, our electric fence was damaged and is now not working. This is a $3000 fence and I demand compensation

Your technician trespassed my home without permission and damaged my property. I am going to file a complaint with the police and my attorney

Good Day, Xfinity had a crew run a new service line to my house under my driveway. The driveway is damaged as a result and I would like to file a claim. David [Edited: "Personal Information"]

about a month and a half ago, a lightning strike caused a surge to go through the coax because the lines aren't properly grounded, and everything that was connected to xfinity's modem by ethernet cable was fried, which was my pc and my ps5. This is the second time it's happened. I have called severa

On January 10, XFinity sent a contractor to our home to bury a cable line. The actions taken by the contractor that day constitute major violations of XFinity company policy. They dug in the middle of the winter (January), during a snow storm when they could not see the ground. They did not have a u

My yard is a mess from agent 6969 replacing the cable wire. I also had MONTHS of lost internet from the wire being improperly done. They did not even put the box in the yard back together properly

My car, mountain bike and roof rack system was damaged by an Xfinity cable hanging low above the roadway. This incident occurred on [Edited: "Personal Information"]. I was driving west Just before [Edited: "Personal Information"] when all of sudden my mountain bike and roof rack system was ripped of

Comcast came and dug up my yard to place underground lines, went under the driveway and now my driveway is collapsing because they didn't back fill the hole. This has been going on for a month now. The erosion is getting worst and worst do to the rain in South Florida. I have contacted them several

Hello, I am contacting you regarding significant damage to my property caused by an Xfinity truck earlier today. The vehicle left deep ruts, tore up sections of my lawn, and disrupted the soil across a large portion of the yard adjacent to the roadway. I have attached photos documenting the damage f

When comcast buried cables recently, our sprinkler system was cut and does not work. Who do we contact about getting reimbursed for the damage.

Xfinity had to do cable work through my yard, and damaged a sprinkler head and cut an irrigation pipe. I need Comcast to come fix it, or reimburse me to get it fixed.

Their subcontractor CCU broke a water line at my house causing a leak. How do I report a subcontractor so that I can get reimbursed for the damage done to my property? I would like to be contacted by Comcast so that this can be resolved.

I was driving down the road, it was dark and rainy - there was an Xfinity line in the road and I did not see it. This line caused damage to my vehicle. My insurance advised me to reach out to Xfinity before filing a claim with them. This incident did not take place on my property or where I receive

The line bury team caused severe damage to my property and I need to file a claim. Directions clearly stated to call ahead and homeowner must be present. I contacted the bury manager the week prior just in case was planning to come, noting that we would be unavailable this week, but they chose to ig