Subject: Property Damage Claim - Xfinity Contractor Cut and Destroyed Underground Electrical Service Line Hello Xfinity Support, I need assistance opening a formal property damage reimbursement claim. An Xfinity/Comcast cable installation or buried line crew cut into and destroyed my underground ele

On 5/22/2026, Comcast performed cable infrastructure maintenance in my area to repair a weak signal. This repair resulted in rendering one of our TVs inoperable. I would like to file a claim for this property damage. I have a detailed description of the incident. Comcast, please initiate the claim s

A subcontractor, Netvision, accessed our property to bury a cable in a right of way for a neighbor. While on our property they broke a landscape light, broke a sprinkler head and left the landscaped area disturbed. We contacted them and they repaired the sprinkler and both verbally and via email sai

I have tried several times to have this resolved, so now I will be posting complaints over the internet in hopes of making progress. I had an installation done in March (29) of 2021. A paid installation. A terrible installation from the start. First, the sub-contractor (TriWire) who came out didn't

My yard and property was damaged when Xfinity/Comcast installed lines. I am not a customer of Xfinity. I have a brand new home and spent thousands on my yard. I have done the text chat endless times and talked on the phone countless times. I have had my ticket escalated several times. I have been pr

Date: August 20, 2026To Whom It May Concern at Comcast/Xfinity Corporate Escalation,I am writing to formally demand the immediate repair and restoration of my private property located at [EDIT: address].On or about July 3, 2026 an Xfinity installation crew cut through my sidewalk and concrete drivew

Xfinity came to upgrade the cable line in our front yard and cut our sprinkler system, buried it, and left without notifying us. I filed a damage claim, but it was closed without any explanation. I was upset by the claim being closed without explanation, so I visited an Xfinity store in person, wher

Xfinity has been working in my area. They have damaged two areas on my property. I want to know who to call to submit a clzim

Last year when they were doing some major work on my property they crushed my sprinkler system we couldn’t figure it out until now

My sump pump discharge line was damaged during Comcast’s cable work on my property. This damage has been confirmed by a licensed contractor, Armando’s Landscape Services Inc., after reviewing video footage and his inspection. I need to open a formal damage claim with Comcast for reimbursement. I hav

I had people from Xfinity in my backyard 2 months ago and they explained they are exchanging the optic cable. Two wholes were created in the yeard. One of them was filled the other one stays open since day. I have called multiple times Xfinity to report it and asking the damage to be repaired. Nothi

I need to file a claim/ticket regarding damage. A line installer came out to dig and bury lines but punctured a water pipe on our property. Thanks

Hello, I need immediate assistance with opening a Property Damage Claim. Yesterday, 12-01-25 an Xfinity technician drilled through my exterior siding and struck a service entrance cable near my electrical meter. This caused: A drill penetration directly into the cable Visible charring and burn marks

I need help and answers. Xfinity recently sent contractors from USA Cable Inc to bury a wire for my internet. These workers caused serious damage to my lawn and property and the damage extended into my neighbor’s yard as well. When I tried to ask the workers if they would fix it, neither spoke Engli

After repeated attempts to contact a representative or project manager and mitigate this HORRIBLE experience, I am only left with sending this message. I called your [Edit: Inflammatory] call center multiple times prior to this but they are [Edit: Inflammatory] So now it's a mess I still have no con

Hi, it is August 17,2026 Comcast damaged our property by putting deep ruts in our yard with their boom trucks. They tied off a line to our tree half way through our yard that was unnecessary and damaged our property with the weight of your vehicles. We need our property fixed.

I believe a technician was doing some cable work on my lawn and caused some damage to my artificial grass. There is a big hole next to the support beam which makes everything unstable.

Good Evening. Yesterday my neighbor had a new fiber optic cable installed to their home from a junction box on my property. The contractor routed the cable across my front lawn and underneath the driveway. The grass is now dying in my front lawn. More concerning, there is a crack running through my

A tech had to climb on my roof to put the line in and broke my meter. That was a year ago! Nobody has contacted me yet about it even though I talk to someone a few times, 4,000 to replace and he didn’t even report that he damaged something on my home! Now it’s worse and have to be replaced right awa

My home and wiring was damaged due to Xfinity installation. I want to file a claim.