I received a new cable box, XG1v4-A and keep getting an RDK03009 error code - No Signal. I have restarted the box numerous times and swapped out the cables but still no signal. I plug in the original box and everything works. Does anyone know what is going on or have a suggestion?

I read in Dec 2021 that Brian Robert announced that Comcast and Apple made a deal to work together on some technologies. View AppleTv shows thru x1 Box AND stream xFinity Stream App to AppleTv device. Does anyone know when XFinity Stream to AppleTv device will be available. I have an AppleTv device

I was on a 400/40 plan (And often got 475/43 in real use), and then after upgrading to the gigabit plan, my modem reprovisioned, and now my speedtest is 700/5. I understand I will not get the full gigabit down speed because my modem is a Motorola MB8600 (which comcast says can only reach speeds of a

How do I sign into netflix on a computer with my Xfinity account? I want to browse and view programs and mark things to view later, but I can't sign directly into Netflix. I found an older post, but the link it references no longer works and just goes back to the Forums Home Page.

I contacted xfinity chat a few days ago about an old TV box that I noticed was still on my account despite returning a few years ago. The chat agent gave me a support ticket number and told me to expect an email within 24hrs. I never got one so I contacted again and the second agent said that my tic

Hi. I bought a Netgear CM500V Cable modem and when I connect it to my computer, it doesn't seem to connect me to the internet. I followed the instructions, but no luck. I reconnect the Comcast/Xfinity modem and the internet is fine. My internet service has already been activated, I'm simply swapping

Just switched yesterday from rented modem to my own modem (Arris T25). The rented modem had 2 Ethernet ports & we could use both so that myself and a family member could both be online at the same time with our separate computers. We were able to do this yesterday before the switch. Now after many h

Hello, We had a technician come to our house to fix some non-issue that Xfinity reported to us. After his visit I noticed he had cut a cable that we had run on our network. He didn't mention cutting any cables and didn't fix the cable. I want to file a complaint but every post I find on the forum or

I called on 6/15 to have my internet turned off on 6/20, after many years. The result was my contract was renewed on the 15th, and when I turned it off, I'm charged an early cancellation fee of $110. I called and there is some "investigation", but how long could that take? Seems rather clear to me..

Hi, I wanted to double check on something I found online. I found a post on another site that implies that you can sign up for XFi complete to get the unlimited data etc. and you can use the gateway in bridge mode still. Is this correct? I currently have an XB6 gateway in bridge mode to a set of 3 G

I have a downed cable line that runs from the road to my house. It was knocked down due to storm damage from hurricane Helene. I know Xfinity is still working on outages throughout the area. Is this something that they will automatically repair or is this something I need to schedule an appointment

I've had one XG1v4 box for a number of years and recently decided to add a second tv box and received an XiD-P. I would like to order a second XG1v4 box to replace this XiD-P box since these will be used with 4k TV's. Please let me know how best to proceed with ordering an XG1v4 box. Thanks!

I'm a current Xfinity customer trying to transfer my Internet service to a new address a few weeks from now but can't enter the unit number at the address I'll be moving to, even though others at the same address can be selected, via the interface at https://www.xfinity.com/learn/moving. Whenever I

I just set up a new ASUS RT-AX88U wireless router, which happens to support WAN link aggregation (and dual WAN as well). I'm using an Arris T25 eMTA and have 1.2 Gbps internet service. The fastest speed I've ever had up til now (via Speedtest) is 946 Mbps down/42 Mbps up. I read up a bit on this and

My plan in Dec 2024 was $55 for internet and TV. Pretty good. However my term was expiring so since I couldn't call in I chatted. Agent told me we have a promotion. I can keep your plan at $55 and you get an iPad for one year. "Really" I said? It sounds too good to be true. No he explained via chat

If the TV is turned off or the HDMI cable is unplugged, the picture does not return when turning the TV back on or replugging the HDMI cable. The cable box must be reset to fix the issue. This started a few days ago with no changes to the setup. Is this a know issue that may have occurred with a sof

Help!! I’m trying to get my Xfinity cable and internet back on. It’s been a day and a half already. Customer service was not helpful, scheduling a technician for Saturday evening! We use internet for work, and this is probably the last chance with Xfinity unless it’s quickly resolved.

I saw I need to post to unlock the direct messaging. I would like to remove the unlimited data from my wifi plan

I turn my Wi-Fi broadcast Off via the Mobile App or sometimes the Admin Panel. I don't like to broadcast it for obvious reasons. What Infinity department can I report that my Wi-Fi broadcast gets turned on again and not by me. I am wondering is it a hacker or a rouge employee in my apartment buildin

Is there a way to see every series recording set on Xfinity?