Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (368K)
Accepted Solution
Closed
WAN aggregation w/Arris T25 and ASUS Router
I just set up a new ASUS RT-AX88U wireless router, which happens to support WAN link aggregation (and dual WAN as well). I'm using an Arris T25 eMTA and have 1.2 Gbps internet service. The fastest speed I've ever had up til now (via Speedtest) is 946 Mbps down/42 Mbps up. I read up a bit on this and
Question
•
Your Home Network
Accepted Solution
Closed
My info wrong on recipient caller id
Hi I got a new number yesterday for xfinity mobile and when I call, the recipient's caller id shows the name of a local hospital, not me. Can this be updated/fixed/changed ? Calls and texts can be denied if the recipient doesn't know the caller is me. Thanks.
Question
•
Plan
Accepted Solution
Closed
Streaming app not working with lg
I was using the beta but now I can’t get this app to work get black screen. Tried everything I’ve read the posts so is this just LG & Xfinity not compatible
Question
•
Xfinity Stream App
Accepted Solution
Closed
Cancelled Field Service Appointment?!?!
I have been having intermittent signal issues with both my X1 TV signal (freezing and pixelation), and also with lower-than-expected internet speeds. I've checked the cables, and restarted every piece of Xfinity equipment in my home multiple times. Earlier today, I chatted with an agent and explaine
Question
•
Customer Service
Accepted Solution
Closed
Issues Returning Equipment
I knew this process was going to be a disaster. I changed my plan a couple of days ago, at which point I was notified I have to return the Xfinity Flex streaming device (that I never asked for or even opened) within ten days or be subject to a charge. The device's serial number is [Edited: "Personal
Question
•
Customer Service
Accepted Solution
Closed
Cannot access order agreements
Good day, I was to view my order agreement documents under the Legal Agreements and Contracts section, however when I click on the link, the page tries loading, but shortly after, display's the following error message: We are having some trouble connecting to My Account. I click on the Try Again but
Question
•
Customer Service
Accepted Solution
TV plans/customer service
A few months ago, I was trying to lower my monthly bill. My plan has 125 channels, and I probably watch less than 10 of them. I went to the website to change my plan. I selected 50 channels, kept the same internet plan, and checked out. My bill was supposed to be $60 lower. It turned out to be $13 H
Question
•
Customer Service
Accepted Solution
Closed
After moving Xfinity stream won’t work on apple tv
I moved last weekend and in advance let Xfinity know my new address. Address is correct on my account. I have 2 Apple TV’s. Different versions. And neither of them work for Xfinity stream at the new house. I have the same router Same Wi-Fi name I have deleted the Xfinity stream app. And rebooted rou
Question
•
Xfinity Stream Website
Accepted Solution
You about to lose a 30 year customer
Good evening, I am a 30 year customer of your service (which I am told every time I call into customer service) and really don't want to leave but the price increases are out of control. I am retired, truly on a fixed income, and our bill just went up again another $50/month!!. I understand price in
Question
•
Customer Service
Accepted Solution
Closed
Xfinity flex and Apple TV
Cannot get into Apple TV from flex box. I click the icon, it starts to load and just sits on the Apple TV logo. We can log on from mobile devices and our Roku on this tv and other tvs.
Question
•
Flex
Accepted Solution
Closed
Port Forwarding not working
I've been running a Minecraft server for a while and it worked perfectly. When I originally set it up, I port forwarded 25565 to my IP Adress through xFi. But now the port forward is broken. It still shows up in Xfi though. My server had been running fine, and letting others (Not people on my WiFi n
Question
•
Xfinity App
Accepted Solution
Closed
Port Forwarding Setup issue
I am a new Comcast customer. I am trying to setup Port Forwarding on a number of devices on my LAN - and it's not working. I keep getting an Error Message -- We're having some trouble - Please try again. if the problem persists , check back later. Well I waited - tried this all weekend. Called into
Question
•
Your Home Network
Accepted Solution
Closed
Unable to log in OR Create Xfinity ID despite being charged
I just moved into a place on the 24th and purchased an internet plan with Xfinity in preparation. However, despite being charged from Xfinity for the 50$ downpayment on my plan, I have still not received any form of confirmation of shipping for the modem & router, and have no way to login with my ac
Question
•
Sign-In and Account Management
Accepted Solution
Closed
Issue accessing MS Teams and office.com
I'm having problems accessing MS Teams and office.com. I can't access on all of my devices: PC's Macbook, iMac and iPhone. I get the following error: This site can’t be reached office.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_
Question
•
Your Home Network
Accepted Solution
Closed
Like others, Xfinity Stream app is down
Unable to stream anything on my iPad, incl. today's NFL games. Fort collins, CO
Question
•
Xfinity Stream App
Accepted Solution
Closed
mms messages on xfinity mobile
I recently switched from Verizon to Xfinity mobile. Before switching I had no problem receiving MMS messages. Since the switch I can no longer receive mms text messages. Is there a resolution? If not then I will be switching back to Verizon.
Question
•
Plan
Official Solution
Closed
Delay on Live Sports.
I’m watching a Live football game, but on Xfinity, I am seeing plays 38 seconds behind my neighbor who has Wow. I restarted my box, but it didn’t change anything. How do I fix this?
Question
•
X1
Accepted Solution
Closed
Poor Upload Speeds
Hi everyone I am hoping that someone at Xfinity will be able to pickup on this. Long story short, I moved to a community with brand new infra(cabling) and Xfinity. I used to have fiber and was surprised that my gigaplan only gave me 20mpbs I have spent over two hours with CS and a service tech come
Question
•
Your Home Network
Accepted Solution
Closed
App doesn’t recognize I’m on wifi
Live streaming not available message says I need to connect to my WiFi but I am already on WiFi.
Question
•
Xfinity Stream Website
Accepted Solution
Closed
What is a hidden network
How can I get rid of it. It appears while using my ipad
Question
•
Your Home Network