Both my wife and I are unable to download emails via Outlook. Both on Windows and IOS. We get repeated popups of the Enter username and password to server imap.comcast.net.  Outlook error:  Cannot connect to server We can access emails through browser, so we know the username and p

Ran into this problem at an xfinitywifi hotspot recently. These are the public hotspots Xfinity runs in many locations, typically off of Xfinity wireless routers (if you're here though, you probably already know that). My OpenVPN client would connect, and access to non-https websites worked, acces

I had the problem starting with the big game on Sunday night on Fox 1016. It continued on other movie channels. I tried everything the comcast agents recommended and nothing worked. Finally I found the solution. On your comast remote  push the large letter B (next to A. Under accessibility settings

I have been an xfinity cable TV subscriber “forever.” My internet provider (via DSL) has been my local phone company for even longer. I have had reason to stream xfinity tv content from the internet through either my iPhone or iPad — using the xfinity streaming app —  or a Mac — using the xfin

So following all the user issues with sound dropping out and picture freezing for a few seconds. Happens all the time now.  I replaced my older xfinity boxes (that were working well and had no issues other than I could not stream Peacock which is why I upgraded) with the newer smaller boxes an

I have always had my "skip forward" button programmed to 30 seconds and "skip back" to 15 seconds. Suddenly it has returned to the default 5 minute in both directions and that is not satisfactory.  I tried to reset them using the formerly helpful method (exit exit exit 0030) but that is not wo

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof

I have tried for the last 2 hours to try to get somewhere with Port Forwarding. I have tried both on my PC and on the App. every instance I get this "We are having some trouble, please try again later". Anyone have any ideas on some help? 

Older remotes I was always able to pair with my audio receiver. When pairing with the XR16 Flex voice remote I can only pair to a Tv.  Is there a way to pair with an audio receiver 

Tonight I decided to try out VPN for a little while. I tried to download new messages (I don't use web mail), and XFinity temporarily refused to accept my password.  It said it temporarily blacklisted my email because it didn't like my IP address.  That's stupid.  So I turned off VPN

The webpage at https://connect.xfinity.com/appsuite/ will not load. It continuously reloads itself to no apparent end. As others have suggested in similar threads, I have tried accessing the site using Chrome, Firefox, Edge, and Safari (iOS), clearing all browsing history and re-logging in each time

I have a one year contract signed 12/15/2022. My current bill says I have a contract until January 4th. I need to know the real end date of my contract.

I'm trying to use my superpods (XE2) via ethernet backhaul to a smart switch which is then connected to the XB8. In the past with an XB7 this worked well - I just needed a smart switch with 802.1q VLAN support to make it work. This approach doesn't seem to be working with the XB8. Is there a spec

When I go to reply to an email the body of the email does not copy into the reply email.  It works as it should when I select "reply all" and the body of the email is in the "reply all" email.  But, when I use just a single "reply", the body of the email is not copied into the "Reply" email. Is this

My ring video doorbell pro has been assigned 2.4ghz and it is very slow at processing video. I know how to access the router and have changed settings to 5ghz in past years, but can't find the info to follow to do this today.  Has xfinity stopped allowing customers to do this?  If not, co

I would like to first port out my landline phone number (I have stared process), the cancel my phone service. I can't even seem to price place without service ?  Please advise .

I have a coupe devices connected to my current Wifi modem and wondering if the Xfi gateway has usb ports.

Having an issue with your Xfinity Stream on Roku app. After some short period of time I see a brief video/audio freeze and after recovering and resuming, the audio and video are substantially out of sync. Returning to the Xfinity Stream home page and re-selecting the channel restores normal sync for

We called and reported with no help. We have a down line in our driveway and no internet. Need. Fixed asap.

I've had my land line for 10 years and it's never worked very well. I called to cancel it today, but it turns out my bill will go up about $30 a month if I do that since I also have Xfinity cable and internet.  Is there a tech here who can help me?   The recurring issues are:  l