New Poster
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5 Messages
Contract end date
I have a one year contract signed 12/15/2022. My current bill says I have a contract until January 4th. I need to know the real end date of my contract.
New Poster
•
5 Messages
I have a one year contract signed 12/15/2022. My current bill says I have a contract until January 4th. I need to know the real end date of my contract.
Accepted Solution
XfinityAmandaB
Official Employee
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1.5K Messages
1 year ago
Great question! Sometimes when promotions or contracts are signed/agreed to the services are set up for a time shortly in the future. For example, you may have ordered your services on 12/15/22, but your first day of services may not have been till January 4th. We would use the day your services started as the first day of your agreement this allows time for equipment to be received as well as any installation to happen. With that, the date listed on your bill as the date your promotion ends would be the correct date for when your contract/agreement ends.
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