I have laryngitis and am unable to talk on the phone. I need to cancel my xfinity service. How do I proceed? Thank you.

I replaced a defective XiD X1 TV box over a week ago, but the obsolete equipment still shows as registered to my account when I login to my Xfinity account and look at the devices list. I've called telephone support several times, but no one seems to know how to correct this issue. It seems like it

Service instability in Essex, Md. I have a brand new direct line from the pole to the gateway. Brand new modem xfinity supplied. No splitters. Gateway is receiving 115 Mbps, but devices are dropping to < 1 Mbps with an apparent Signal-to-Noise (SNR) failure. Devices reporting poor down speeds of les

Hi, I am looking to communicate with a representative who can help me renew my courtesy adjustment or sign up for a new 1-2 year contract. I really like the current plan I am on. My courtesy adjustment will expire at the end of this month. Importantly, I need to keep my cable card active. I can't fi

I just connected the new modem and I can’t get a dial tone. I have reset several times, disconnected and reconnected. I tried customer service but can’t get a live person. Wonder if I should just put the old one back as I have not returned it yet.

I need help with rescheduling when my service is transferring because we are now moving at a later date than previously planned. I cannot find anywhere to do that.

I need to split my internet into the 2.4 and 5 bands. My printers will not connect when the bands are combined. I have tried the Xfinity app but it will not allow me to split. I needed to upgrade my router and now my printers don't work.

Basically, [Edited: Language] has made it so that in order to manage my modem, I have to both use the admin portal on the device, and this stupid Xfi app on my phone. Because of this, I am unable to perform advanced network features like port forwarding properly. I currently have the XB8. Basically

I need to cancel my TV. Please tell me how I do that.

I need to view some of my old bills from 2016-2019. The website doesn't go back that far. How can I do that?

I have been told residents in HUD subsidized building do not have to pay install fees. Is this true? If so, how do I get my install fees back?

I am a 1Gb Internet and Cable TV customer. My Xfinity account was linked with Peacock. Service was cutoff on 6/26 even though the email said I didn't have to do anything. Tried going to rewards site to see if there was a promo code. Site has just had spinning wheel for days (no matter device, browse

Hi, Internet is down. Some work crew behind my home and since then off and on connections, now all off. All connections within the house seem fine and infinity modem was installed in July.

Hello, I recently moved and disconnected my Xfinity service. Would someone be able to check that the modem I was using is properly disconnected from my old service address and account? I would like to use it elsewhere. Thank you,

The webpage at https://connect.xfinity.com/appsuite/ will not load. It continuously reloads itself to no apparent end. As others have suggested in similar threads, I have tried accessing the site using Chrome, Firefox, Edge, and Safari (iOS), clearing all browsing history and re-logging in each time

Hi. I cannot unpause my paused devices. I have tried all of the recommended troubleshoots already. I am trying to talk to a human support agent about this, not a robot. I have already tried restarting the router, hard resetting the router, clearing the cache on the app, forgetting and reconnecting t

Hello, I am interested in getting x10 fiber to my home and I wanted to see if it is available. When I called, the support rep told me I have the fastest service for my house and kept trying to sell me an Apple watch. A brand new fiber node was recently installed 3 houses down and I wanted to see if

until yeste3rday I have no trouble with accessing shows like house hunters international or island renovation. but last night i was hit with more comcast [Edited: "Language"] trying to get more money. it said "subscription Needed" or discovery+. well I made the mistake of trying discovery+. I would

Subscribed to 2025 MLB extra innings which has worked fine until today. Now I am no longer connected and need to subscribe. How to troubleshoot?

I am renting a house and have just had Xfinity hooked up. The router runs fine when connected to the coax outlet in the living room but does not connect to the internet when connected to any of the other coax outlets. As a renter I am not supposed to pull apart faceplates and wiring. Is this somethi