I have Xfinity internet at [Edited: "Personal Information”]. My account number is [Edited: "Personal Information”]. There is an abandoned telecommunications cable on my property. There is multiple loose coaxial cables and PPC splice/connectivity hardware. I need the lines identified and removed or l

Our house currently has a Comcast drop, but there is now an Accessory Dwelling Unit (ADU) with its own postal address on the property; for example, the main house is 123 Easy St, the ADU is 123B Easy St. A Comcast tech said the existing drop could not provide service to both the ADU and the main hou

Purchased a new home, moved in, and ordered install of xfinity service in January of 2025. I’ve since had two service calls to report damage, with the most recent one being Sunday, July 8, 2025, at 8 am with Michael to report damages. I’ve still not received a call, email, or any correspondence from

My community has all wires placed underground. In my front yard, the green cone cover came off in the storm last night. I replaced it but I don't know if the wires will need service.

The green outdoor cable box is sinking.

I need to talk to someone about an injury I endured due to dangerous sidewalk caused by an erroneously placed vault cover/CATV plate (Comcast). I first reported this incident in February 2024. Since then, Comcast has referred me to their subcontractor CableCom LLC, who then in turn referred me to ye

It was open, he said it was fixed, it wasn’t. He came back and then was going to have another tech come but haven’t heard from anyone. It’s been 3 weeks. I’m also in need of a flex remote.

[Edited: "Personal Information"] - Xfinity dug hole in my lawn and it grass needs to be replaced Robert [Edited: "Personal Information"]

I am looking for contact information or a recommendation for a next step.Access to my driveway by anything other than a low sedan is being blocked by a low hanging Comcast transmission line. I have been attempting to work through normal Comcast XFinity channels for over two months now and have made

there is a large comcast equipment box located where we are putting a driveway.

How do I report a damaged Comcast utility box on my property?

Recently, Comcast replaced the cable feed from the distribution box to our home. This required trenching across our yard. Upon using our sprinklers for the first time this season, we found that they do not work. Testing voltage from the sprinkler zone controller to the sprinkler solenoids proves the

Lightning struck near my house, and an improperly placed ground at the cable box caused damage to my coaxial wiring and modem/router. I’d like a phone number to contact someone to schedule a repair.

I am filing this complaint against Xfinity due to a year-long unresolved issue that has not only disrupted our service but has also created an unsafe environment for my family. Approximately one year ago, during construction on a nearby main crossroad, a crew severed the fiber optic cable that servi

Hello - Xfinity installed a fiber line in our area and punctured a sewer line, that was revealed in a sewer scope. I called 811 and we have determined that it is Xfinity who owns the utility that caused the damage. Support calls have not been helpful getting me in touch with the right people at Xfin

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

Your technician broke a pipe cause leakage throughout our apartment and our kitchen ceiling collapsing.

Hi, the workers are at my house installing the fiber and they broke my Invisible Fence about an hour ago. How do I file a claim?

When Comcast installed the fiber line this year, they bored through our sewer line. The estimate for repair is $11,500. Who do I email about this with the scope video and estimate? [Edited: "Personal Information"]

Xfinity came out and dug a hole into my yard completely messed up my front yard. Will you guys plan on fixing this somehow?