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Status or work order for new outside tap and port
Hi! I was told new equipment team was going to be installing a new tap and port on my property since lightning damaged it. I haven't received any contact in reference to same and there are no work orders showing on my account Please advise. Thank you
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Customer Service
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[Edited] Status Update
I emailed [Edited: "Personal Information"] with our property tax record. Still waiting for internet.
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Customer Service
We cannot speak to the decisions made by the community. You would have to contact your property management team to see what options are available.
Service
We currently have Xfinity. Fiber Optic is courting our HOA community. We are being told that if the community votes yes (we are voting no along with others) that the entire community will be forced to use it and locked into this service for 10 years with annual increases. No opt out option. We want
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Hello. There is an unused Comcast Grant of Easement on the property. We are selling the property and the buyer wants the easement removed from title.
Release of Grant of Easement
Can someone contact me about getting a release to a Grant of Easement for property that is being sold.
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Downed cable line and pole
There is a downed cable line and pole in my neighbor's property that dragged down my fence and several large tree branches
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Customer Service
@user_20e2b0 Does Xfinity take care of tree branches on their lines? Xfinity does not do any tree trimming. If the trees are on your property it is up to you to get someone out to remove the branches. If on someone else's property it'
Xfinity lines have tree branches on them
Does Xfinity take care of tree branches on their lines?
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@user_igee2209 At this time I have provided the easement rights policy we have at this time. We are able to access private property to maintain our equipment.
Easement information
I am trying to find information regarding an easement with Comcast about a utility pole on my neighbor's property. Comcast keeps seeking access to the pole from my property because the neighbor blocked the access to the pole on their property with a gazebo. I searched through my title report documen
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@user_a05f20 If the trees are in the public alley and not part of your property, as in a tree on your property hangs over into the public alley and then into the lines, it would be your responsibility to take care of the tree trimming. Howeve
Trees growing into phone/cable lines
There are trees and branches growing into the utility lines in the public alley behind my house. I contacted the power company, and they said they are your lines and will therefore not trim anything. I can provide photos as well. Who can I contact to trim and/or remove these trees? If the branches s
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Utility box
Are the green utility boxes able to be relocated? I have one on my property and I would like to move my fence.
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Customer Service
xfinity was digging by the corner of our property and now we have a water line leak. Who do i call for repairs?
How to report property damage by Comcast
The Comcast cable from street to back of home has damaged sprinkler system cutting water lines with equipment that dig under ground to lay cables. How can I get reimbursed for repairs?
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Serviceability - Next Step
We purchased the property located at [Edited: "Personal Information"] approx. 3 months ago. We had a locate performed last week and found a comcast/xfinity green box and a line running through the property to the neighbor's property. We show no easement for this line and would like to know what our
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Customer Service
low hanging line-follow up
I submitted a ticket on Monday regarding a low hanging line at my property that's impeding construction. I have not heard anything back.
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Customer Service
Hi Rcdenn. How did they contact you before? We do not hav any contact with property bulk management team.
Unresolved issue in reference to my monthly bill
I need to get in contact with the manager of priority bulk, Dan. I was given his name by supervisor, Robin. please have him or someone comparable to his management level contact me ASAP! I will provide my phone contact upon receiving an e-mail response. Thank you, R.[Edited: "Personal Information"]
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Utility Cables Tangled in Tree
I noticed Cables tangled in tree. Location; [Edited: "Personal Information"] East side of property on utilities easement
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Customer Service
Thank you, Jody. May I ask where on the property the box is? Also, can I have a good phone number and email address for you?
Connection box
I would like to have a connection box put below surface level. It was like that when I moved in and was quickly changed to above ground soon after I moved into my house. I will be putting in a driveway to park a travel trailer at my house and the plastic box is in the way.
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Complaint: loss of internet service due to subcontractor negligence
I was awaken this morning at 7:00 am by a CableCom subcontractor for Xfinity asking if he could look around my property to locate a couple of amplifiers he was supposed to replace. They were not located on my property but he continued to walk my neighborhood searching for them. By 10:00 am my intern
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Customer Service
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Pedestal Repair
Hi There, I have a green cable pedestal on my property that is damaged/leaning. I would like the pedestal replaced, and at the same time I would appreciate if they can bury it so that I have better access to my property. Has anyone successfully had a pedestal buried? Thanks
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Customer Service
I was trding in my old phone to get a promo of $800 towards a new one sent my tradein phone in which is in perfect condition 2 weeks later i get it back in the mail that says it is ineligable due to damage there is no damage on the phone what so ever
Trade In Complaint- Would Appreciate Any Help
Went to store 7/22 to upgrade during this latest iPhone promotion. The sales associate evaluated my trade in device and based on model and condition (my phone was in perfect condition and to be safe i took photos and a video of the phone turning on just before going to the store) assured me i would
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Trees grown into Comcast utilities
Trees have grown into Comcast utilities on the property of a senior citizen. 27173 van born road Taylor Michigan. Pictures available upon request.
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Customer Service
Lysol spray will damage the finish of the XR11 style remote controls. I would recommend a wipe instead
aviator409
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6 years ago
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How to clean my comcast remote,
concerned re corona virus on my remote, how do i keep the remote clean? what can I use? can I spray it?
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