Our sprinkler line was cut when our cable line was buried a month ago. Who do we contact to get this fixed. We alerted them of the sprinkler line and marked it beforehand. Thanks.

Hi, Xfinity sent a technician to my house, and he decided to replace the cable line running to my house. In the process, the technician cut through my irrigation system. I spent $175 getting the irrigation system repaired (not sure how much water leaked out as a result of this, that also cost me mon

a month i had comcast xfinity put up lines in my backyard they entered without even asking like it was their home then after they left i noticed a broken light that costs with repair 1200 i called made a claim which is # [Edit: Personal Information Removed] i was told someone will reach out to me it

I have no idea what this means and it says it will almost 1 am before resolving is it something on my end I can do

On November 2, I arrived home to find 2 men cutting sections out of our paved driveway. I was unable to use the driveway and had to park on the side of the road. We had NO idea that anyone would be cutting out parts of our driveway and were completely shocked. They "patched" the slice of driveway an

I am the property agent for a commercial property in Juno Beach FL. The property next door in under development and has found some cable lines going from their property to ours. We need those lines moved ASAP and I trying desperately to get connected to the right people. Please help.

Xfinity put an exposed orange cord in my back yard and it belongs to my neighbor. Its a safety hazard, can trip on cord and it ruined my grass. This is not in compliance. I want this removed and put in my neighbors yard.

I am installing a fence on my property and the fiber optic line is located right on the property line. It has been damaged once and repaired by a technician. I will be needing the fiber line moved so it will not be damaged again

An 18-wheel truck pulled our elevated cable lines down where there are very low to the street. Needs to be repaired ASAP, but I have no idea how to talk to anyone to get it done. Please advise how to get cable lines secured back to where they need to be.

Xfinity buried our cable late last fall, after our irrigation system had been winterized and shut down. Our irrigation system (which is new as our home was just built) was clearly damaged during the install. But the damage wasn't noticed until irrigation start up this spring when we could see that t

Hi all - tried calling customer support, but had no luck. We have white gravel stones through our front yard and xFinity had to come dig to get our neighbors service. Unfortunately, they mixed all of our gravel stones with the dirt underneath and just put it back down. So now, instead of having nice

Hello, I recently had my Xfinity service installed on 02/05/2026. Unfortunately, the contractor did not bring his own vacuum to clean up concrete and drywall dust, so he used my Dyson V15 Detect to vacuum up the debris. I went to go use it for the first time since the install and it was completely c

Good morning, In early August 2025, our sewer line had a clog, which we snaked with a plumber, alleviating the blockage. Two weeks ago, we had another blockage - again snaked, and the blockage cleared. Earlier this week, we had another blockage. Independent camera analysis performed by a third party

How do I report a claim for damages.

After over 20 years as a loyal Xfinity customer, paying thousands of dollars for their services, I am appalled by the betrayal and harm they have caused me. My trust in Xfinity has been completely shattered by their unethical practices, deliberate breach of contract, and complete disregard for custo

On Friday night, I had to call a plumbing company (after hours) due to a severe backflow of water on bathrooms/sinks/ showers. They inserted a camera and clean with specialized equipment, but found a bigger problem with the camera that needed an excavation to see what was blocking the water from flo

Hello, I am trying to close on my house next week and I am being told this permit needs to be closed. Permit was pulled by comcast 5/2019. Comcast Com. Of Gtr Jax - 5/14/19, 7:26 AM (per notes in permit online it expired 5/2020) Project Name - o/h CATV @ [Edited: Personal Information] COMCAST PROPOS

I was out of town last weekend; lightning struck a tree about 100 yards from my house while I was gone. When I returned on Sunday the comcast box was toast (no service), my AV receiver connected to the box via HDMI was non-functional (in protection mode) and won't turn on, and the TV was toast (conn