Lightning struck near my house, and an improperly placed ground at the cable box caused damage to my coaxial wiring and modem/router. I’d like a phone number to contact someone to schedule a repair.

Our neighborhood had fiber installed by Comcast and the contractors damaged our waterline when burying the cables. This has caused massive leakage and thousands of gallons water usage, even affecting our ability to use water in our home. How do we submit a damage claim for repair? Xfinity is not our

We recently found damage to our main sewer drain line cause when a fiber conduit was installed through our yard. Can you provide instructions for reporting this incident?

The Comcast/Xfinity utility pedestal in front of my property has been knocked over and the enclosure is damaged/open. It was already in this damaged condition before I moved into the house, and I would like to have it repaired or replaced. Please create a maintenance work order to inspect and repair

Our house currently has a Comcast drop, but there is now an Accessory Dwelling Unit (ADU) with its own postal address on the property; for example, the main house is 123 Easy St, the ADU is 123B Easy St. A Comcast tech said the existing drop could not provide service to both the ADU and the main hou

Hello, last December xfinity had a contractor dig a pit in my yard to gain access to the utility box in my property. They had a guy waist deep in this thing and I advised the foreman that I have inground sprinklers. He said they would re-lay the grass they peeled back and that they have sprinkler pa

Pole down and wires on ground Who do I contact

Does comcast charge to repair lines from outside pole to house? We had a tree fall and knocked down the electrical and Comcast cables lines.

A few months ago Comcast replaced an underground cable to our condo. Our plumber on trying to fix a were line issue discovered that the Comcast cable severed the sewer line.

A post to allow me to direct message a Comcast representative.

I have looked up in this forum how to submit a claim. All posts reference using the Direct Messaging chat icon. I do not see that in the top right hand corner of the screen, How do I submit my claim

My community has all wires placed underground. In my front yard, the green cone cover came off in the storm last night. I replaced it but I don't know if the wires will need service.

[Edited: "Personal Information"] - Xfinity dug hole in my lawn and it grass needs to be replaced Robert [Edited: "Personal Information"]

It was open, he said it was fixed, it wasn’t. He came back and then was going to have another tech come but haven’t heard from anyone. It’s been 3 weeks. I’m also in need of a flex remote.

The green outdoor cable box is sinking.

I need to talk to someone about an injury I endured due to dangerous sidewalk caused by an erroneously placed vault cover/CATV plate (Comcast). I first reported this incident in February 2024. Since then, Comcast has referred me to their subcontractor CableCom LLC, who then in turn referred me to ye

I happen to be a Comcast customer, but this is not about my personal account, it is about an infrastructure project.Months ago, a Comcast team did some work on network wiring that terminates in the corner of my property. This is at the corner of White Birch and Cindy Lane in Guilford, Connecticut. T

there is a large comcast equipment box located where we are putting a driveway.

I am looking for contact information or a recommendation for a next step.Access to my driveway by anything other than a low sedan is being blocked by a low hanging Comcast transmission line. I have been attempting to work through normal Comcast XFinity channels for over two months now and have made

I was unaware that Xfinity would be performing work in the area, let alone that digging would occur on my property outside of the designated easement. I take pride in maintaining my yard and was disappointed to find damage, including holes that remain and large uneven lumps, along with an inadequate