Xfinity buried a cable at my house, and while doing so, they destroyed my underground sprinkler system and drain pipe as well. I can't reach anyone by phone, so I went to the local Xfinity store. They submitted a claim, and 2 days later, a regular technician showed up to fix my internet.... I asked

I still don't have TV or internet and https://www.xfinity.com/support/statusmap says 'Everything Looks Good' for my address. A tree in my neighbor's yard behind me fell and took down power and damaged the orange cable line on the utility pole. There is an orange line severed just dangling. Power was

Dear Xfinity, I’m reaching out with deep frustration, anger, and disappointment. What began as a conversation to lower my bill has turned into a nightmare that has financially impacted my family and left us with unresolved service issues — all due to misinformation and broken promises from your team

I recently had my line installed to my house and they broke my irrigation system for my house. how do i go about filing a claim to get money back after fixing the problem. thank you.

Today, while burying a Xfinity cable line to a neighbor's home through our yard, the employee cut right through a hose in our in-ground sprinkler line. This took place even after showing him the exact locations of our sprinkler heads/lines. I am trying to seek reimbursement for the repair of that li

Our sprinkler line was cut when our cable line was buried a month ago. Who do we contact to get this fixed. We alerted them of the sprinkler line and marked it beforehand. Thanks.

Hi, Xfinity sent a technician to my house, and he decided to replace the cable line running to my house. In the process, the technician cut through my irrigation system. I spent $175 getting the irrigation system repaired (not sure how much water leaked out as a result of this, that also cost me mon

a month i had comcast xfinity put up lines in my backyard they entered without even asking like it was their home then after they left i noticed a broken light that costs with repair 1200 i called made a claim which is # [Edit: Personal Information Removed] i was told someone will reach out to me it

I have no idea what this means and it says it will almost 1 am before resolving is it something on my end I can do

On November 2, I arrived home to find 2 men cutting sections out of our paved driveway. I was unable to use the driveway and had to park on the side of the road. We had NO idea that anyone would be cutting out parts of our driveway and were completely shocked. They "patched" the slice of driveway an

I am the property agent for a commercial property in Juno Beach FL. The property next door in under development and has found some cable lines going from their property to ours. We need those lines moved ASAP and I trying desperately to get connected to the right people. Please help.

Xfinity put an exposed orange cord in my back yard and it belongs to my neighbor. Its a safety hazard, can trip on cord and it ruined my grass. This is not in compliance. I want this removed and put in my neighbors yard.

An 18-wheel truck pulled our elevated cable lines down where there are very low to the street. Needs to be repaired ASAP, but I have no idea how to talk to anyone to get it done. Please advise how to get cable lines secured back to where they need to be.

I am installing a fence on my property and the fiber optic line is located right on the property line. It has been damaged once and repaired by a technician. I will be needing the fiber line moved so it will not be damaged again

Xfinity buried our cable late last fall, after our irrigation system had been winterized and shut down. Our irrigation system (which is new as our home was just built) was clearly damaged during the install. But the damage wasn't noticed until irrigation start up this spring when we could see that t

Hi all - tried calling customer support, but had no luck. We have white gravel stones through our front yard and xFinity had to come dig to get our neighbors service. Unfortunately, they mixed all of our gravel stones with the dirt underneath and just put it back down. So now, instead of having nice

Hello, I recently had my Xfinity service installed on 02/05/2026. Unfortunately, the contractor did not bring his own vacuum to clean up concrete and drywall dust, so he used my Dyson V15 Detect to vacuum up the debris. I went to go use it for the first time since the install and it was completely c

How do I report a claim for damages.