I am the property agent for a commercial property in Juno Beach FL. The property next door in under development and has found some cable lines going from their property to ours. We need those lines moved ASAP and I trying desperately to get connected to the right people. Please help.

I am installing a fence on my property and the fiber optic line is located right on the property line. It has been damaged once and repaired by a technician. I will be needing the fiber line moved so it will not be damaged again

On November 2, I arrived home to find 2 men cutting sections out of our paved driveway. I was unable to use the driveway and had to park on the side of the road. We had NO idea that anyone would be cutting out parts of our driveway and were completely shocked. They "patched" the slice of driveway an

How do I report a claim for damages.

I have no idea what this means and it says it will almost 1 am before resolving is it something on my end I can do

a month i had comcast xfinity put up lines in my backyard they entered without even asking like it was their home then after they left i noticed a broken light that costs with repair 1200 i called made a claim which is # [Edit: Personal Information Removed] i was told someone will reach out to me it

Xfinity buried our cable late last fall, after our irrigation system had been winterized and shut down. Our irrigation system (which is new as our home was just built) was clearly damaged during the install. But the damage wasn't noticed until irrigation start up this spring when we could see that t

On Friday night, I had to call a plumbing company (after hours) due to a severe backflow of water on bathrooms/sinks/ showers. They inserted a camera and clean with specialized equipment, but found a bigger problem with the camera that needed an excavation to see what was blocking the water from flo

Hello, I recently had my Xfinity service installed on 02/05/2026. Unfortunately, the contractor did not bring his own vacuum to clean up concrete and drywall dust, so he used my Dyson V15 Detect to vacuum up the debris. I went to go use it for the first time since the install and it was completely c

It is absoluetly ridcoulous that I cannot reach a live voice. The 800 # seems to think I am calling about an outage, when I'm not. Xfinity was installed today. A temporary orange cable was placed in my yard due to damage to the original cable. The installer advised that Ms. Utility would be out to s

After over 20 years as a loyal Xfinity customer, paying thousands of dollars for their services, I am appalled by the betrayal and harm they have caused me. My trust in Xfinity has been completely shattered by their unethical practices, deliberate breach of contract, and complete disregard for custo

Xfinity is placing new lines/coverage in our neighborhood and has broken a few sprinkler heads in the front of the yard. We would like to have them fixed as there is now some leakage from one coming out over the sidewalk.

I recently had a storm that took out my modem, router, TV and cable box. Upon inspection, I see that the Xfinity techs failed to connect the surge protector ground wire when they recently re-cabled the house (I have pictures). I need Xfinity to reimburse me my costs to reconstitute my system. Thanks

Good morning, In early August 2025, our sewer line had a clog, which we snaked with a plumber, alleviating the blockage. Two weeks ago, we had another blockage - again snaked, and the blockage cleared. Earlier this week, we had another blockage. Independent camera analysis performed by a third party

Hello, I am trying to close on my house next week and I am being told this permit needs to be closed. Permit was pulled by comcast 5/2019. Comcast Com. Of Gtr Jax - 5/14/19, 7:26 AM (per notes in permit online it expired 5/2020) Project Name - o/h CATV @ [Edited: Personal Information] COMCAST PROPOS

I was out of town last weekend; lightning struck a tree about 100 yards from my house while I was gone. When I returned on Sunday the comcast box was toast (no service), my AV receiver connected to the box via HDMI was non-functional (in protection mode) and won't turn on, and the TV was toast (conn

Damage to property sewer line during community install.

Good Day, Our sprinkler system technician was prepping our sprinkler system for the upcoming season and discovered a pipe break caused by Comcast work performed earlier this year. Comcast replaced cable underground in our yard from the street to our house and severed our sprinkler system pipe. When