a month i had comcast xfinity put up lines in my backyard they entered without even asking like it was their home then after they left i noticed a broken light that costs with repair 1200 i called made a claim which is # [Edit: Personal Information Removed] i was told someone will reach out to me it

I have no idea what this means and it says it will almost 1 am before resolving is it something on my end I can do

How do I report a claim for damages.

It is absoluetly ridcoulous that I cannot reach a live voice. The 800 # seems to think I am calling about an outage, when I'm not. Xfinity was installed today. A temporary orange cable was placed in my yard due to damage to the original cable. The installer advised that Ms. Utility would be out to s

Hello, I recently had my Xfinity service installed on 02/05/2026. Unfortunately, the contractor did not bring his own vacuum to clean up concrete and drywall dust, so he used my Dyson V15 Detect to vacuum up the debris. I went to go use it for the first time since the install and it was completely c

On Friday night, I had to call a plumbing company (after hours) due to a severe backflow of water on bathrooms/sinks/ showers. They inserted a camera and clean with specialized equipment, but found a bigger problem with the camera that needed an excavation to see what was blocking the water from flo

Damage to property sewer line during community install.

After over 20 years as a loyal Xfinity customer, paying thousands of dollars for their services, I am appalled by the betrayal and harm they have caused me. My trust in Xfinity has been completely shattered by their unethical practices, deliberate breach of contract, and complete disregard for custo

I was out of town last weekend; lightning struck a tree about 100 yards from my house while I was gone. When I returned on Sunday the comcast box was toast (no service), my AV receiver connected to the box via HDMI was non-functional (in protection mode) and won't turn on, and the TV was toast (conn

Hello, I am trying to close on my house next week and I am being told this permit needs to be closed. Permit was pulled by comcast 5/2019. Comcast Com. Of Gtr Jax - 5/14/19, 7:26 AM (per notes in permit online it expired 5/2020) Project Name - o/h CATV @ [Edited: Personal Information] COMCAST PROPOS

Good morning, In early August 2025, our sewer line had a clog, which we snaked with a plumber, alleviating the blockage. Two weeks ago, we had another blockage - again snaked, and the blockage cleared. Earlier this week, we had another blockage. Independent camera analysis performed by a third party

I recently had a storm that took out my modem, router, TV and cable box. Upon inspection, I see that the Xfinity techs failed to connect the surge protector ground wire when they recently re-cabled the house (I have pictures). I need Xfinity to reimburse me my costs to reconstitute my system. Thanks

Xfinity is placing new lines/coverage in our neighborhood and has broken a few sprinkler heads in the front of the yard. We would like to have them fixed as there is now some leakage from one coming out over the sidewalk.

*Edit - removed personal information* is my property recently purchased and surveyed. My neighbors fence and the cable pedestal for his house is on my property and I want it relocated so I can put a fence on property line and reshape my driveway.