On April 19, an Xfinity contractor installed cable at my new construction home. He started by hanging the cable to the facia even though every utility at my home is underground. I stopped him and after serious problems with communicating in English, he got permission from a supervisor to lay a cable

My neighbor had a home fire that spread to my unit and destroyed the router. I need to cancel my service until I can find a new residence.

Underground service was added at my home. The overhead cable was cut down but was not removed. It has been two weeks. Please respond to request for service.

Comcast digging in my front yard damaged sprinkler system and damaged lawn

When laying down new cable the subcontractor sliced through my irrigation system and cause a leak which had to be repaired. How do I get a comcast to pay for the repairs?

The box for my Xfinity connection appears to have been struck by a vehicle and is displaced. address: [Edited: "Personal Information"]

Some sprinklers are not working since tv cable was buried.

I have requesting for Xfinity construction team to have the green cable box in front on my driveway in my property line modified to a underground vault due to hazard my child around it and potential damage as it is in my extended driveway. It has been multiple times of no show and wrong crews be sch

Hi! I have had an outage due to "Network Damage" for close to 24 hours, and status is still "Under investigation" but I'm wondering what those mean and if there is a better answer than "as soon as possible" for possible reconnection time? Are there technicians working on a repair?

I have contractors that keep coming to my door on days I am not home. My dogs have access to the outside yard. The last time they came, they rang doorbell and went into my back yard. Luckily my son was home. They are showing up without notice and I have asked them through my doorbell to come back on

Xfinity just installed a HUGE backup battery cabinet in our yard without our knowledge that it was going to go there and that it would be above ground. It is a HUGE eyesore. We live in the mountains... natural landscaping. Our road is dirt gravel and not maintained by the county. We get plenty of sn

I am trying to find out who ran an underground cable for Xfinity today and damaged my driveway. They ran it across the driveway apparently too shallow and it buckled and a big hole in the asphalt. In reviewing the information regarding underground work, DIGSAFE was never called, I was never notified

Hello, An Xfinity technician recently connected service to a neighboring property using equipment located in my backyard. The orange cable has been left exposed across the lawn, and the utility pedestal is open, leaning, and poorly secured. This installation appears unfinished and creates a trip haz

How can I get in touch with the right people to have the property remediated. My neighbor had Xfinity installed and in the crew running a conduit in front of my home they damaged the concrete sidewalk, curb and did not repair my that was torn out. If someone can please send me a message about having

Techs came out to run a new line under ground. Nothing was scheduled and no notification the work was going to be completed. They ran the line fine. However, when they blew the concrete up. To run the line under the sidewalk. They blew it far too much. Now the concrete is 1 to 1 1/2 inches higher th

The plastic housing is cracked/broken on my mothers property with an pedastal owned by xfinity and has been this way for several months. I have attempted to contact support multiple times without success. This pedestal is in the public right-of-way and poses a safety hazard with all of the cables ex

To whom it may concern, I was informed around 12 PM EST on the date of 1/8/2024, that well pipes have been damaged and severed. I've had standing water a bit after the technician left but however I stood in my backyard on Friday (January 5th, 2024) and saw water spouting out of the ground near the w