there is a large comcast equipment box located where we are putting a driveway.

Hello, when your technician, Noel, was out here on May 3, 2026 he accidently stepped through the ceiling when he was in the attic, causing the drywall in the ceiling to break and cave in a little bit. He said he reported it to his supervisor, Juan, who I spoke to on May 3rd, at 6:42pm he called me a

I have Xfinity internet at [Edited: "Personal Information”]. My account number is [Edited: "Personal Information”]. There is an abandoned telecommunications cable on my property. There is multiple loose coaxial cables and PPC splice/connectivity hardware. I need the lines identified and removed or l

Purchased a new home, moved in, and ordered install of xfinity service in January of 2025. I’ve since had two service calls to report damage, with the most recent one being Sunday, July 8, 2025, at 8 am with Michael to report damages. I’ve still not received a call, email, or any correspondence from

I am filing this complaint against Xfinity due to a year-long unresolved issue that has not only disrupted our service but has also created an unsafe environment for my family. Approximately one year ago, during construction on a nearby main crossroad, a crew severed the fiber optic cable that servi

Recently, Comcast replaced the cable feed from the distribution box to our home. This required trenching across our yard. Upon using our sprinklers for the first time this season, we found that they do not work. Testing voltage from the sprinkler zone controller to the sprinkler solenoids proves the

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

Lightning struck near my house, and an improperly placed ground at the cable box caused damage to my coaxial wiring and modem/router. I’d like a phone number to contact someone to schedule a repair.

How do I report a damaged Comcast utility box on my property?

Hello - Xfinity installed a fiber line in our area and punctured a sewer line, that was revealed in a sewer scope. I called 811 and we have determined that it is Xfinity who owns the utility that caused the damage. Support calls have not been helpful getting me in touch with the right people at Xfin

Your technician broke a pipe cause leakage throughout our apartment and our kitchen ceiling collapsing.

When Comcast installed the fiber line this year, they bored through our sewer line. The estimate for repair is $11,500. Who do I email about this with the scope video and estimate? [Edited: "Personal Information"]

Hi, the workers are at my house installing the fiber and they broke my Invisible Fence about an hour ago. How do I file a claim?

Xfinity came out and dug a hole into my yard completely messed up my front yard. Will you guys plan on fixing this somehow?

I own a trailer park in GA. Comcast is a pain. Today, 8 guys showed up to " bury 15 feet of cable. I was not contacted beforehand! They drove two big trucks over yards creating ruts. They were rude. I called police . I do not want Comcast or their equipment on my property. I want it removed! judy [E

We recently found damage to our main sewer drain line cause when a fiber conduit was installed through our yard. Can you provide instructions for reporting this incident?

My issue as described in the Subject appears to be a common problem with Xfinity. About three weeks ago, an Xfinity technician was in my neighborhood completing "emergency repair work" per a text I received from Xfinity. When I left my residence later in the day, I noticed an orange line placed acro

Our neighborhood had fiber installed by Comcast and the contractors damaged our waterline when burying the cables. This has caused massive leakage and thousands of gallons water usage, even affecting our ability to use water in our home. How do we submit a damage claim for repair? Xfinity is not our