I am trying to find out who ran an underground cable for Xfinity today and damaged my driveway. They ran it across the driveway apparently too shallow and it buckled and a big hole in the asphalt. In reviewing the information regarding underground work, DIGSAFE was never called, I was never notified

Your cable wires hang too low over the Emily Ave. entrance to our apartment complex at [Edited: "Personal Information"]. Today our trash trucks could not exit our Landisville Apartments complex using the Emily Ave. exit without ripping down the wires because they hang too low! There have been severa

When laying down new cable the subcontractor sliced through my irrigation system and cause a leak which had to be repaired. How do I get a comcast to pay for the repairs?

The box for my Xfinity connection appears to have been struck by a vehicle and is displaced. address: [Edited: "Personal Information"]

Some sprinklers are not working since tv cable was buried.

How can I get in touch with the right people to have the property remediated. My neighbor had Xfinity installed and in the crew running a conduit in front of my home they damaged the concrete sidewalk, curb and did not repair my that was torn out. If someone can please send me a message about having

Hi! I have had an outage due to "Network Damage" for close to 24 hours, and status is still "Under investigation" but I'm wondering what those mean and if there is a better answer than "as soon as possible" for possible reconnection time? Are there technicians working on a repair?

I have contractors that keep coming to my door on days I am not home. My dogs have access to the outside yard. The last time they came, they rang doorbell and went into my back yard. Luckily my son was home. They are showing up without notice and I have asked them through my doorbell to come back on

Hi the cabling on the outside of my house look like [Edited: Language] please come fix them. Also the automated phone system is [Edited: Language] thanks for the [Edited: Language] customer service.

We live in a new construction home that has brand new sod laid - Comcast has dug up our front yard to install lines and 1. No one called or sent us anything in the mail to let us know this was happening 2. Everywhere that has been dug and piles of dirt were left is now dead grass This needs to be fi

Schedule a technician to bury coaxial cable already dm’d

I recently had an Internet line buried and now there is a constant wet spot in my yard right in the path of where the line was buried.

[Edited: Personal Information] Our line was cut by a team working on our place today

Just had a storm that snapped the cable line from the pole to my house. Made an appointment using the online tool but I think it is a general trouble shooting ticket. I want to make sure they know they will need to rerun the service line.

I had a tech come out and unfortunately put his foot through my ceiling in my garage. How do I go about getting compensation for the repair? He acknowledged it. So did his supervisor. But we never were told how to go about reporting it.

Hello, Someone was out last week to bury the fiber optic wire that an xfinity technician had ran. They damaged an irrigation line in my yard and said they would come back in the morning to repair it. They never came back to fix it. How do I get a hold of them?

Hello, At the beginning of the year a tech installed the new Xfinity aerial fiber on our street to my house. At the time the singular tech did a "temp" job and just ran it from one pole to another then across the fence on our property side. I would like to have someone come out to have it buried if