Hi there is a low hanging wire at a property that manage and trucks cannot access the property we need it raised please

I few weeks ago, Xfinity came to my house to bury a cable in my front yard. In the process, they hit the gas line. The gas line was dug up and repaired by the gas company. In the weeks that have followed, our toilets have been clogged and there is a large area of water in our front yard. We called a

We need help getting someone from Comcast/Xfinity to fix our open cable holding box with exposed wires, approx. 2' x 3', and cables outside the building that is leaking water into the lower level utility wall 2 floors below. Our condo is on a hillside. The open cable box with metal lid has many cabl

Hi. I have an ariel cable that crosses my property to a neighbors house that needs to removed. It does not follow property easements

Hi, I have had a service outage for nearly 17 hours with no details on the ETA in the outage tracker. Can you help me get in touch with Xfinity to understand when the issue will be resolved?

Comcast drilled through our sewer line. After roughly 10 hours of calling the useless 800 number we finally got an appointment for them to send some out today. They never showed. We don't know what to do now. Now when we call the number it automatically disconnects. I guess they don't want to talk t

Hi, I would to submit a request to remove the overhead lines on a property I own as the two dwelling structures on the property will be demolished.

So this Comcast contractor starts banging on my door at 8:00 in the morning saying he's going to run a cable from the pedestal which is on one side of my property...across my front yard and driveway down to another's customer's house. I immediately said "I refuse" and he threatened me saying "well t

My yard has been flagged, spray painted holes dug and left a mess since Oct. No flyer or letter to let you know what is happening, expected timeline, expectation for property to be returned to original state or what happens if there is damage etc. I just keep getting more flags and more paint and ha

Hi team, we recently moved to our new home in gallatin, I don’t use Comcast anymore but someone dug big hole infront and left a pipe out . Didn’t expect Comcast be this careless about this. Can someone please assist on this

There was a sizable internet/tv service outage in our area Saturday evening that lasted for 5+ hours, affecting at least several hundred customers. Our customer owned voice/data modem was working fine before the outage and even during the outage it was functional/user interface accessible but didn’t

I am very frustrated. I have been trying to get someone to come out to move the Comcast Tap (Green connection box) to a different location as I need to extend my driveway and it's in the way. I called about a month ago and set up an appointment for last Sunday 12/1. The Xfinity contractor that came