Happy Monday mckinleyj 👋 You're in the right place to report something like this, and appreciate you taking the time to do so in our community! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be glad to get the ball rolling on getting someone out to repair that utility box.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinitySeth
Official Employee
•
125 Messages
3 days ago
Happy Monday mckinleyj 👋 You're in the right place to report something like this, and appreciate you taking the time to do so in our community! If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be glad to get the ball rolling on getting someone out to repair that utility box.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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