Visitor
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1 Message
Damage claim
Xfinity came and buried fiber optic cable in my front yard. During the install process, they cut my invisible fence line which prevents my dogs from escaping the yard. After the line was cut my system started beeping and I had to have invisible fence company come out and repair the line. It cost me a $253.51. I need to get reimbursed. I can submit a copy of the bill for the repair.
XfinityBillie
Official Employee
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3.7K Messages
3 hours ago
user_k2u84h We appreciate you taking the time to reach out to us here on our Xfinity Forums. I have inline fencing as well to keep my dogs in our yard. I have an escape artist who just leaps over 4 foot fences. We understand the concern and frustration and I would be more than happy to assist you from here. To get started, please send us a DM to Xfinity Support with your full name and address.
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