My sewer pipe had to be repaired after being damaged by a Comcast crew boring cables in my neighborhood. I am the second home to have required these repairs. I need to understand the process for filing a claim to be reimbursed for these damage and repair expenses.

The service line installer trenched through my main sewer line pipe from running the communication line. How does the repair or reimbursement process work. Roto-Rooter rep is available to repair but I don’t if you need to see the damage before the repairs are made. How do we proceed. Need an answer

A subcontractor, Netvision, accessed our property to bury a cable in a right of way for a neighbor. While on our property they broke a landscape light, broke a sprinkler head and left the landscaped area disturbed. We contacted them and they repaired the sprinkler and both verbally and via email sai

I have tried several times to have this resolved, so now I will be posting complaints over the internet in hopes of making progress. I had an installation done in March (29) of 2021. A paid installation. A terrible installation from the start. First, the sub-contractor (TriWire) who came out didn't

How can I submit a damage claim to personal property? I call any number I can find and it sends me to some customer service support nonsense who (multiple people, multiple times) Bold Face Lie to me. I get a support ticket written and am told I'll hear back within the week, never to hear. I call bac

Comcast is upgrading the wiring in our commercial plaza. They cut and removed portions of the CAT6 wire that connects the Lumen OLT in the building's Telco room to our unit. Lumen sent out a technician who confirmed operation at the DMARC and observed the cut CAT6 cable on the building exterior. I c

Last year when they were doing some major work on my property they crushed my sprinkler system we couldn’t figure it out until now

I need to file a claim/ticket regarding damage. A line installer came out to dig and bury lines but punctured a water pipe on our property. Thanks

I need help and answers. Xfinity recently sent contractors from USA Cable Inc to bury a wire for my internet. These workers caused serious damage to my lawn and property and the damage extended into my neighbor’s yard as well. When I tried to ask the workers if they would fix it, neither spoke Engli

My home and wiring was damaged due to Xfinity installation. I want to file a claim.

My yard/grass was damaged during installation of Comcast wiring. Who do I contact to get this repaired?

Xfinity Contractors damaged my mailbox today while working in front of my home laying wires underground. Please help me rectify this situation.

Xfinity has been working in my area. They have damaged two areas on my property. I want to know who to call to submit a clzim

My sump pump discharge line was damaged during Comcast’s cable work on my property. This damage has been confirmed by a licensed contractor, Armando’s Landscape Services Inc., after reviewing video footage and his inspection. I need to open a formal damage claim with Comcast for reimbursement. I hav

A landscaper accidentally cut the xfinity cable two weeks ago. A technician came and patched it and everything is working fine (I only get Internet). He placed an order to bury a new line and I cam concerned what this entails and how much damage it may cause my property. The xfinity box is on the ot

After repeated attempts to contact a representative or project manager and mitigate this HORRIBLE experience, I am only left with sending this message. I called your [Edit: Inflammatory] call center multiple times prior to this but they are [Edit: Inflammatory] So now it's a mess I still have no con

I believe a technician was doing some cable work on my lawn and caused some damage to my artificial grass. There is a big hole next to the support beam which makes everything unstable.

Back in late fall, We had either Comcast or a third-party Company hired by Comcast Lines underground. With starting up at the sprinkler system, this spring I noticed that there is water that comes rising out of the ground In the direct path of where they Tunneled the lines when I turn on the irrigat

Several weeks ago a truck took out the comcast lines to my building. The technician a while back, attached these lines to my light fixture (not to code). When the lines were pulled out by the truck, the light fixture and conduit were ripped out and left hanging from the building, the cameras wires w