Official

Accepted

Unanswered

Advanced Filters

Search Results (6.3K)

Relevance
Selected Relevance

Closed

Property damage claim

I am the owner of home in Westminster, CO where one of your service crews damaged the underground power line that connects to my house when burying a cable. Causing fluctuating voltage throughout my house. After Xcel repaired the clipped neutral line my refrigerator, whole house humidifier, and roof

Question

85

1

0

Closed

Need to report property damage

How do I report property damage to xfinity? Representatives from xfinity were in my backyard due to a neighbor outage and damaged my fence. The work is also still not completed as the cable hasn’t been buried. Please advise.

Question

4.4K

4

0

Closed

Property Damage

To whom it may concern, I am writing to report property damage related to Mastec contracted by Xfinity that occurred on 1/8/26 at my property. The workers and machine utilized to tunnel wires across the street damaged my lawn as well as the flower bed surrounding the utility box. Multiple perennial

Question

68

1

0

Property Damage Claim Unresolved for More Than 30 Days – $4,000+ in Damage

I'm looking for assistance escalating an unresolved Xfinity property damage claim in Deerfield Beach, Florida. Underground construction associated with Xfinity involved directional boring that entered my property and penetrated my home's main sanitary sewer line. A plumber scoped the line, identifie

Question

27

1

0

Closed

Exterior Property Damage

Hello, an Xfinity cable that was connected to my house snapped/broke from the telephone pole across the street. The tension from the snapping wire separated a section of my eaves and fascia, the west wall of my home also sustained damaged as it ripped all the existing xfinity wiring off of my home.

Question

91

1

0

Property damage

My property was damaged due to work that was completed by Comcast.

Question

42

1

0

Property Damage Claim - Damaged Sewer Line

I need to file a property damage claim. An underground Comcast conduit bored across my sewer lateral and damaged it. I have also sent an email with details to [Edited: "Personal Information"]

Question

44

1

0

Closed

Urgent property damage

Hello, Claim Number [Edited: "Personal Information"] This message serves as my final escalation request regarding unresolved property damage caused during a Comcast service visit. On 11/20/2025 , Comcast technicians performed cable line repairs at my home. Immediately following this visit, I discove

Question

64

1

0

How do I file a property damage claim?

Xfinity ruined my lawn and driveway while moling underground to install service for my neighbor. How do I file a property damage claim?

Question

82

1

0

Closed

Property Damage to Irrigation System

Hello, recently Xfinity Comcast buried the service line and damaged our irrigation system. The company that services our system has given us an extensive break down and process and cost to repair. I’d like to have Xfinity repair the system back to operational level as before and file a property dama

Question

72

1

0

Property Damage Claim

We had our lawn professionally graded and seeded just two weeks ago. This was an extensive and expensive process. Yesterday, Comcast showed up to bury their line and drove over our freshly watered seedlings that we have been meticulously caring for for weeks and JUST started coming up days ago and t

Question

18

1

0

Closed

Need Help Submitting Property Damage Claim (No Private Message Option)

Hello, I need to submit a property damage claim related to work performed by Comcast subcontractor technicians at my home. I previously reported this property damage under tickets but both were closed and the damage remains unresolved. I have photos, videos, and documentation to support my claim and

Question

66

3

0

property damage claim

We recently signed up for Xfinity service in our neighborhood. When the installation team came out to install the wiring they cut the power line to a lamppost that is along the street at the top of our driveway. Three times in the past month we have asked for someone to come out and fix this. Each t

Question

33

2

0

Closed

Damage my property

A subcontractor was installing a new cable to my neighbor's house when he came to the door and asked if I had a sprinkler system in my property, my wife told them. Yes, and then he said he would run the cable around the sprinkler system. He did not do that, he cut the sprinkler system and now the sp

Question

44

1

0

Closed

Property Damage

Comcast ran new cable through my property while doing work in my neighborhood (not for my house) and cut my irrigation line. How do I get them to repair the damage? I didn’t even know they were coming. They just showed up and started digging on my property.

Question

133

3

0

Closed

Property Damage

I have damage to my sprinkler system due to utility box and burring lines.

Question

47

2

0

Closed

property damages

I've recently had property damage to my lawn from an Xfinity service person. Please provide guidance in filing a complaint. I am not an Xfinity customer.

Question

84

1

0

Closed

Property damage

Yesterday, January 2, in the late afternoon, an Xfinity truck drove through my yard leaving various tracks & damage. The truck became stuck & left extensive damage & destruction to my private property. They left & did nothing to repair. This is unacceptable & I have various pictures & videos as evid

Question

88

1

Closed

Property damage

Comcast/Xfinity repaired or replaced a primary distribution cable that runs overhead on my property and my chain link security fence. In the process they have seriously damaged my fence and left a lot of vegetative debris. I would like the legal address so as to file a complaint or lawsuit if necess

Question

89

1

0

Closed

Property Damage

Xfinity came to work on the outside of my home today and they damage the pipe when digging on the ground

Question

59

4

0

forum icon

New to the Community?

Start Here