Hello, recently Xfinity Comcast buried the service line and damaged our irrigation system. The company that services our system has given us an extensive break down and process and cost to repair. I’d like to have Xfinity repair the system back to operational level as before and file a property dama

Hello, an Xfinity cable that was connected to my house snapped/broke from the telephone pole across the street. The tension from the snapping wire separated a section of my eaves and fascia, the west wall of my home also sustained damaged as it ripped all the existing xfinity wiring off of my home.

I need to file a property damage claim. An underground Comcast conduit bored across my sewer lateral and damaged it. I have also sent an email with details to [Edited: "Personal Information"]

We recently signed up for Xfinity service in our neighborhood. When the installation team came out to install the wiring they cut the power line to a lamppost that is along the street at the top of our driveway. Three times in the past month we have asked for someone to come out and fix this. Each t

A subcontractor was installing a new cable to my neighbor's house when he came to the door and asked if I had a sprinkler system in my property, my wife told them. Yes, and then he said he would run the cable around the sprinkler system. He did not do that, he cut the sprinkler system and now the sp

Xfinity ruined my lawn and driveway while moling underground to install service for my neighbor. How do I file a property damage claim?

Comcast ran new cable through my property while doing work in my neighborhood (not for my house) and cut my irrigation line. How do I get them to repair the damage? I didn’t even know they were coming. They just showed up and started digging on my property.

Hello, I need to submit a property damage claim related to work performed by Comcast subcontractor technicians at my home. I previously reported this property damage under tickets but both were closed and the damage remains unresolved. I have photos, videos, and documentation to support my claim and

Comcast/Xfinity repaired or replaced a primary distribution cable that runs overhead on my property and my chain link security fence. In the process they have seriously damaged my fence and left a lot of vegetative debris. I would like the legal address so as to file a complaint or lawsuit if necess

Xfinity came to work on the outside of my home today and they damage the pipe when digging on the ground

We have a 10' utility easement from the road. Comcast trucks showed up today to run new lines (I imagine) and say they're permitted from the city. They then dug huge holes not only in the swale but also in the front yard, rupturing irrigation lines etc. They're digging beyond the utility easement. I

It has been confirmed that Xfinity, after a previous visit from an Xfinity-hired post-wiring contractor, fed power levels above the normal range to my modem-router. The technical support team has not found an option on their end to raise a property damage claim. Can someone from your team kindly ass

I have damage to my sprinkler system due to utility box and burring lines.

I've recently had property damage to my lawn from an Xfinity service person. Please provide guidance in filing a complaint. I am not an Xfinity customer.

Not sure how to go about this- I am requesting landscape damage repaired, which was caused by Xfinity trucks and equipment digging to repair cable on my property during last loss of power. There are deep ruts in my yard with bare soil exposed where previously there was level ground & grass. The area

Yesterday, January 2, in the late afternoon, an Xfinity truck drove through my yard leaving various tracks & damage. The truck became stuck & left extensive damage & destruction to my private property. They left & did nothing to repair. This is unacceptable & I have various pictures & videos as evid

Hello I had contractors. Xfinity hired to come bore the Underground cable.The problem is they bored in my neighbor's property And now she's upset with the damage that has been left or work in progress . She has now message me asking me If more damage will be done to her property as no one consulted

Hi Xfinity! I recently had a cable cord and internet installed at [Edited: "Personal Information"] on January 16th, 2026 at 8am. During the installment, the technician needed to get into a corner of the apartment. I have a LED light and its cord runs through that corner. After the technician left, t

My car was hit by a Comcast truck, and I don't know where to file a claim for the damage it caused. I have the police report detailing the accident and they've identified the comcast driver as the one at fault. How do I remedy this?

Who do I contact for property damage? Yesterday i received a text that someone would be coming around due to a service outage. A frw hours later a service man came and was probing around our front yard with a shovel. He was digging around areas and broke one of our sprinkler heads. We have everythin