I recently had service and the tech caused some property damage. How do I secure a credit for that?

How do I file a claim to recover money for Comcast causing damage to my property?

It has been confirmed that Xfinity, after a previous visit from an Xfinity-hired post-wiring contractor, fed power levels above the normal range to my modem-router. The technical support team has not found an option on their end to raise a property damage claim. Can someone from your team kindly ass

Xfinity contracted some technicians to do fiber optics upgrade in my neighborhood. They came with heavy equipment in front of my building causing a sink hole that caused damage to my underground pipes

Hello I had contractors. Xfinity hired to come bore the Underground cable.The problem is they bored in my neighbor's property And now she's upset with the damage that has been left or work in progress . She has now message me asking me If more damage will be done to her property as no one consulted

Hi Xfinity! I recently had a cable cord and internet installed at [Edited: "Personal Information"] on January 16th, 2026 at 8am. During the installment, the technician needed to get into a corner of the apartment. I have a LED light and its cord runs through that corner. After the technician left, t

My car was hit by a Comcast truck, and I don't know where to file a claim for the damage it caused. I have the police report detailing the accident and they've identified the comcast driver as the one at fault. How do I remedy this?

Who do I contact for property damage? Yesterday i received a text that someone would be coming around due to a service outage. A frw hours later a service man came and was probing around our front yard with a shovel. He was digging around areas and broke one of our sprinkler heads. We have everythin

Comcast came in a couple of weeks ago to trench a cable for my neighbour that has to go through my property easement, instead of going through the easement area properly they just dug a big hole in the middle of my front yard, I had to contact comcast and get them back to move the cable. Now I have

Xfinity damage our grass and road. We actually fixed the grass area, but the road now has a hump in it and is cracked. What is our next step? What do we do? (This is a private road owned by us.) An on scene employee who was out here advised someone would call us and it never happened.

Your contractors serviced my neighbors house and my property sustained significant damage. This is extremely upsetting as I have previously spent many hours and dollars on my property only for you to destroy it. I did NOT give permission to perform work or bring equipment onto my property.

Xfinity broke and entered into my property without my permission. They did not ring my doorbell. They cut a hole in my fence, which they did not fix or notify me of, and cut down an expensive bush. I have reviewed my deed and purchase disclosure and there is no easement mentioned. Who do I contact t

I am writing to formally request an investigation into damage to our underground power line that left our property without power or hot water for over 72 hours. The damage appears to have been caused by utility work in the area by Frontier or Xfinity, both who have laid fiber optic or cable lines in

Xfinity buried cables along the side of my patio. This was undisturbed soil. Not installed to the Xfinity Standards. Erosion went under my patio and it settled 1.5 inch causing damage to my support post at patio. Cable installed in 05/2024. I was never notified of the installation. Xfinity has close

I am writing to formally address an issue concerning significant damage caused to my private property by Xfinity workers who were performing work near my residence on Friday March 7th, 2025 in Richmond Indiana. Specifically, the workers drove heavy equipment through my yard and down my driveway, ent

Someone came to repair my neighbors line. They ran a new line across my private property where there is no right-of-way, caused damage to my property, and left trash and wires strewn about. How do I even report this?

The xfinity process or associate deleted my travel esim when activating xfinity mobile through a physical sim card. I would like a bill credit for the value of the deleted esim. There was never any communication that my property would be destroyed in the process.

Hello, On October 14, 2025, an Xfinity technician visited my property for a service appointment. During the work, the cable was buried improperly, which caused damage to my lawn and soil. I already have an estimate for repair costs and photos of the affected area. I would like to open a property dam

I have a property damage claim [Edited: "Personal Information"], submitted on May 1st!! You have still not responded to it, even though your website and you support said that it will be resolved in 2 weeks! I will proceed to contacting consumer protection agencies, local government agencies and news

My sewer pipe had to be repaired after being damaged by a Comcast crew boring cables in my neighborhood. I am the second home to have required these repairs. I need to understand the process for filing a claim to be reimbursed for these damage and repair expenses.