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XR15 remote will not change TV input
My TV input source seems to be stuck on HDMI1. When I press the TV Input button, I see all of the selections for input sources, but I can not cycle between them to select a different source. It just stays on the current input (HDMI1). How can I correct this so that the remote operates properly?
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X1
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LG Magic Remote has lost 'back' button functionality
I have an LG Magic Remote that has worked nicely with my X1 cable box until recently. The functionality of the 'back' button on the LG Magic Remote has stopped. The 'back' button is the curved arrow on the left side of the LG Magic remote. Previously when pressed it would list the previous watched c
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X1
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New TCL TV pairing with XR15 remote, but now no other functions work - HELP!
We just got a new TCL Model 55S450F Fire TV. Today, after more research than I expected, I programmed our XR15 remote to the new TCL TV which let's us control the power, volume and mute buttons. However, I now have no other functions available on the XR15. No channel guide, no directional buttons, n
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X1
I followed your instructions. Same result. I follow prompts to program for TV. Remote properly turns TV on and off. Then I follow prompts to control audio receiver. Remote controls volume BUT ALSO power on the sound bar and N
XR-15 to control both TV and Vizio Sound bar
Recently upgraded my cable box and remote to a XR-15-UQ remote. Prior to the upgrade I could control both my TCL-Roku TV power and the sound volume on the Vizio sound bar (connected via optical audio). I'm not concerned about being able to turn the soundbar power on and off. I don't mind it staying
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My remote pause button doesn't stop the fast forward and reverse.
If the remote pause button doesn't stop the fast forward and reverse, what do I do?
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X1
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Remote Desktop Protocol both inbound and outbound with home wireless network
Hello. I have a relatively new XB7T wireless router set up in default modes for security (lowest level) and remote management (i.e. disabled). I'd like to understand if this configuration will truly prevent Remote Desktop protocol both into the home network and prevent access to outside the network,
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Your Home Network
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X11 remote now has me doing an extra TV step to get to HDMI
I have always used my X11 remote to turn on my receiver, TV and cable box. Just recently I now have to use the LG TV remote to click "HDMI" in order for my cable channels to stream on the TV. Why all of a sudden do I have to do this extra step? Thanks in advance!!
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X1
@XfinityChristina The old XR11 remote controlled the xfinity box, power on/off for the TV and power on on/off and volume up/down/mute for the audio receiver. I tried programming it to work the same way and it will only retain whatever is paired la
Xfinity remote XR11 remote won’t pair tv and audio receiver at the same time
We just upgraded our xfinity box and received a new XR11 remote with it. We had the same remote before and it was paired perfectly to work with the tv and audio receiver. We have called customer service twice (2 hour phone calls) and have exchanged the original remote that came with the new box. I h
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Xfinity TV Remote
I don't have a question. I just want to provide feedback and there doesn't seem to be a method for this (along with speaking to a human). So this was the closest thing I could find. I'm VERY disappointed that you took down the Xfinity TV Remote app. It was the ONLY way I could list LIVE TV MOVIES in
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Xfinity Stream App
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How do I delete 1 channel from history on XRA voice remote
The XRA accessibility remote does not have A, B, C or D buttons. How do I call up the sports app (old C button) or delete a channel from last-watched history ( old D button)?
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X1
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IR Cable Box
I used to be able to control my Comcast cable box with my Bose remote using an IR repeater. The newest cable box from comcast is RF and competes with the Bose. The Bose remote will control everything except the Comcast cable box. Does Comcast offer a box that is IR?
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X1
Can't get correct remote replacement
We upgraded to X1. The remote sent in that X1 package does not work for me bc I have limited dexterity with my hands. Xfinity has sent 4 wrong remotes, not the XR11. I've been on chat multiple times. Today was on chat over one hour and had 6 different agents helping me. How can I get this truly esca
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Customer Service
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Parental Control pin
I forgot my pin to unblock to buy movies and watch Peacock in the living room area how do I find it
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Xfinity Stream App
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Voice Remote going to SD Channels and not HD Channels?
Today, my voice remote keeps taking me to the Standard Definition channels and not the HD channels. Any idea why this is happen or how to fix it? Yes, I have a HD TV (1080P).
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X1
@jeffp1746 Sorry for the misunderstanding on my part the remote has IR and RF capabilities, but to control the cable box it does use RF. Once it is paired to the box, it will only send RF for the cable box. We do not have that information regarding w
Is there a way to extend the RF signal from the XR-15 remote beyond 50 feet
I'm having trouble to control the cable box due to the distance between the TV and cable box (different levels and walls in between). I'm looking for a solution to extend or repeat the RF signal from the XR-15 remote. Any recommendations or suggestions? Also what's the XR-15/X1's RF frequency?! Will
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I switched to Xumo from Flex and cannot get the remote to work. It installed properly but would not get my sound to go through the Yamaha receiver even after going into settings and changing TV to Receiver. The remote would not control the sound at a
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8 months ago
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Xumo
Xumo is not working I get no Xumo app and no xfinity app but Netflix and hula work.
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