Contributor
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51 Messages
XR15 remote will not change TV input
My TV input source seems to be stuck on HDMI1. When I press the TV Input button, I see all of the selections for input sources, but I can not cycle between them to select a different source. It just stays on the current input (HDMI1). How can I correct this so that the remote operates properly?
BruceW
Gold Problem Solver
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26.3K Messages
5 months ago
On some sets pressing an Xfinity remote's "TV Input" button displays the TV's Input menu, then further presses cycle between the available inputs, and pausing for a few seconds changes to the selected input. But other sets require the user to press other keys to select an input, and/or an Enter or Select or OK key to switch to the new source.
If your set requires a key press other than Input you won't be able to use the X1 remote to change the input. X1 remotes send Enter/Select/OK to cable boxes, but not to TV sets. The only keys sent to TV sets are Input, Volume/Mute, and Power, and the remotes are not "learning" remotes.
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XfinityEricB
Official Employee
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2.1K Messages
5 months ago
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FDSJr
Contributor
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51 Messages
4 months ago
Thanks to both of you for the response and sorry for the delay in getting back to you. I had an SSD crash on my computer and I was offline for awhile. This is an older TV and it doesn't seem to respond to the "TV Input" key on the X15 remote, other than to simply show the current input. It responds well to all other X15 commands, but not to this one. I found a decent "workaround" however, by using the Input key on the remote that came with the TV. The source input change requires several steps and the use of 2 remotes, but it is possible to make it happen. Fortunately, I don't need to make the input change very often and all is well as long as I remember how to do it.
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