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TV remote commands need internet connection? Error RDK-03033
XR11 remote sometimes can't get a command executed with my DVR 'PAD' box. Will show RDK-03033 error saying can't find internet connection - while channel is still playing fine. Just can't take any input from remote. If v&a is connecting and XR11 wants to change a box function, why does that need an
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X1
no. No error code, just a message that says something went wrong there was a problem connecting and the option to try again or not now I just tried again this morning and it is the same. Last night I also got a check your internet
Unable to use Apple TV+
I am receiving a “something went wrong. There was a problem connecting “ message when I attempt to sign into our new Apple TV + program. Please note we are not getting internet reception in our lower level, but we are not having issues opening up other streaming programs such as Netflix, HBO Max, Am
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Xfinity Hotspot "The Wi-Fi network could not be joined" error
This is a public Xfinity Hot Spot error on one device. Can connect to Home Wifi, iPhone and other public hot spots with no problems. Xfinity Security Certificates are downloaded, installed, and verified. Both XFINITY and xfinitywifi show up as available wifi sites and have strong signal bars. Can co
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Your Home Network
“Over the total number of lines" error message?
I have been trying for months to upgrade my phones which I brought to Xfinity from Verizon paid in full. Initial representative told me it would be best to port numbers prior to upgrade but since then I have been hit with the same error message repeatedly. I have no lines on a payment plan yet it wi
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Devices
We can help, @user_rp89ro! It's important that you're able to manage your services online, anytime with XFINITY My Account. Are you receiving an error code when trying to switch your services? Our team can assist with account changes too! Can you ple
Unable to “Change Plan”
I am looking to upgrade my xfinity home to Pro Plus, as well as look at the Home add-ons. every time, I login, go to “change plan,” click on pro and continue. It redirects me to xfinity.com/buy/customize where is sits on a screen with the three loading dots in a black circle and it stays there indef
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Re: Paramount Plus Error Something Went Wrong
I am having a similar problem. When I access the Paramount+ app through the X1 box, and arrow down to the "continue watching" (or whatever it's called) section, and click on the left-most item in that list, i.e. the one I was most-recently watching, I get the "something went wrong" error screen. I c
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Channels and Programming
Hey there, user_uyizbq! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. That is certainly strange as the voice command should work with all available Apps on the Flex device. When it pops that message, is there an
voice remote sling
All of a sudden when I use my Remote and say "Sling" it says "That app is not available yet on this device." All the other voice commands work and I've not had a problem with this for at least a year, and I can launch Sling from App's on the Xfinity screen but that takes forever. What happened?
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XRE-03121 IS ThE CODE THAT SHOWS UP in the bottom corner
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
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Oh no, @user_8lptuy! Can you walk me through the steps you're taking to access your email, and are you receiving an error code or message when trying to access your Xfinity email? Also, did you recently close down your Xfinity account? Former Xfinity
Where is my email!!!!
You have deleted my [Edited: "Language"] email account without my permission what is wrong with you people!!!!!
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Error TVAPP-00170 or 00100
Attn: Advanced Care Dept. / Advanced Repair Team I can't log in to my account, here is the message I keep on receiving: ----------------------------------------------------------------- Sorry, we've run into a problem. ...... (Error TVAPP-00170) ------------------------------------------------------
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Xfinity Stream App
Paramount+ not working for five months
I can’t watch any of the shows on Paramount without getting the error code after it painstakingly loads for over five minutes. The show will play for 30 seconds and then I’ll get the error code. This was going on since October I’ve placed 24 calls to Paramount and they just say they are working on i
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Customer Service
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I keep getting the error TVAPP-00381
Every time I try to stream TV recordings from my DVR through Xfinity beta app I get this error at least 1-3 times in a 60 minute period. I’ve spend 3 hours trouble shooting over the phone with support and had a technician come to look at the equipment and they said everything is fine. I’m still gett
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Xfinity Stream Website
When is this going to get resolved on being able to view the Xfinity stream App on Samsung TV. Xfinity Stream APP not working on my Samsung TV. Menu pops up but when I select channel getting error code : TVAPP-00148. After spending over hour with te
TVAPP-00148
I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.
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Hello user_sqxo29, thank you for reaching out and sharing your experience in great detail. It's possible that the best promotion and value did include the Ultimate TV lineup when repackaging, however; I'd need to review the account to confirm. I'd lo
Channel Not Working; Lied to Force Package Upgrade
I'm writing and helping on behalf of my in laws. Their NBC channel (804) does not work. It worked fine for years and then resulted in an error. All other channels worked find. I started a chat with a customer service rep to get this sorted out. He told me that NBC (804) had been removed from our pac
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Getting into email
So I’ve read a couple different things on here but I used to have an account but canceled it about a year ago, I can still access the account and get into the account but can’t access the email, the Comcast.net email because it’s been over 90 days. I was on the phone yesterday with a guy for around
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Error message when trying to compose or respond to email
Early this morning I was able to compose and send an email. Since that time, no matter the browser/device when I try to compose/respond to an email I get the Error Message "An error occurred inside the server which prevented it from fulfilling the request." First time I called Customer Service I was
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Customer Service
destiny 2 cabbage error.
Looking for some network gurus. A few weeks ago i started getting the "cabbage" error code on destiny 2 when trying to load into an instance. Have never had an issue in the past few years of having my current setup. The error code states as follows, "Error code CABBAGE may occur when router settings
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Your Home Network
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Did not have opportunity to add promotional code to order
I signed up for new service about an hour ago. When I was finished, I realized I never had the opportunity (that I know of) to add this promotional code that I was offered. Below is a screen shot of it. I signed up for 1 gig plan. Would appreciate it if I could get this code applied
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Customer Service

user_063t2z Hello there, and good afternoon! Thank you for reaching out to our Community Forums Team. I can see how receiving an email back regarding the content would be frustrating. I'm happy to help you get in the right direction for a resolution
XfinityKassie
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So now y'all are NOT delivery emails with "questionable content"
Hey Xfinity, So I sent an email to a friend about Swap Your Vote - https://www.swapyourvote.org/ and y'all refused to send it and instead sent me an email with this garbage: QueueID: [Edited: "Personal Information"] Your message was believed to contain questionable content, and therefore as not deli
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