TV remote commands need internet connection? Error RDK-03033

XR11 remote sometimes can't get a command executed with my DVR 'PAD' box.  Will show RDK-03033 error saying can't find internet connection - while channel is still playing fine.  Just can't take any input from remote.   If v&a is connecting and XR11 wants to change a box function, why does that need an internet connection. 

I'm a C'cast broadband subscriber, but if I were Not and DID NOT have internet service my remote would still be able to control my cable TV service, right?  So why the internet error for a cable remote malfunction?