As of today, August 4, I cannot locate The Young and the Restless. Broadcast was changed to 1:00 pm and my DVR automatically reset. However, no recording today. The guide shows Tampa Bay from 12-1 AND from 1-2. Y&R is still on the air, but apparently not in Sarasota nor Tampa viewing area on CBS. WH

Is it possible to block a number from calling or texting at the carrier level and not just at the device level? So ideally a number would be blocked from calling or texting on all active lines on your account. Is this possible??

Maybe one of the moderators here can help me. It seems since my last post on 10/4 in thread False Cancellation Request | Xfinity Community Forum I have been unable to log in to the Forum ONLY, using my primary profile. I can use the same login to access my account without issues. I had to create a n

When I try to put 3 xFi pods into my cart to buy them, I am bounced to another screen telling me Comcast is available in my area. How do I buy xFi pods online? What number do I call to buy them?

Hello, I am an experienced IT manager overseeing 21 support technicians, and I am extremely disappointed with the support I received in a recent chat. Since early July, following maintenance in my area, I’ve had ongoing Wi-Fi issues. On my third support chat this week, the agent (Lohan) acknowledged

I would like to visit my nearest Comcast store in Concord, CA, and exchange my old X1 DVR for a new 4K capable DVR. Is it now required to make an appointment because of COVID, or can I still just walk in?

I plan on switching my internet service to a new address soon, but may end up moving back to my old address a few months after moving to the new address. Is it possible for me to switch my service to the new address, then back to the old one?

Can you help me cancel the TV portion of my service while keeping high speed internet? Thanks

I want to turn off my TV without turning off the TV box so I can listen to Music Choice without the TV on

Works on one TV but not the other. All other apps start fine (Disney, Netflix, Amazon, etc.).

Since starting Internet service last month my cable modem resets multiple times a day. I've tried 2 different modems (Motorola MB8611 and now an Arris S33) with the same issue happening multiple times a day. Given I work exclusively from home I cannot have this be an everyday thing, multiple times a

Just got off the phone w/ Xfinity Cust Svc Retention Department, and for the first time ever, they didn't even make an effort to attempt to retain me as a customer. The offers extended to me were baffling- they pushed the $10 autopay discount and $30 affordable connectivity program as ways of reduci

I have had two appointments with Xfinity to come out and bury this hazardous dangerous wire that was left all over my yard. No one showed up for either appointment nor did anyone let me know no one was coming out. As a matter fact I spoke with the representative on each occasion and was assured the

Both channel options appear to be in SD and not HD (1313 and 403). Why is there no HD option in 2023?

Your customer service is absolutely absurd telling me false information to get my cable back on for my kids & I'm a single mother so that's like a slap to the face. Buisness with comcast has been awful and wonder why you all have not received a payment this month? Because no matter how much you try

This is regarding my internet billing and the plan issues going on with my account. Let me try to explain event sequence, so trying to explain below as much as I can. In December'23, I moved to a different address and so moved the services along as well, I'd to pay $100 as well for this move. The pe

Moved into new apartment and attempted to set up xfinity internet. At this point I’ve talked to over 7 agents, been to my local store, and sent back and forth multiple emails. I had hope when I was asked for my personal information such as my drivers license, social, previous address bills and my ne

To keep up with games in the NFL, I often record them and then fast-forward (at the lowest speed) thru them later. But instead of seeing each frame of the video, it only seems to show a frame from every half-second or so. So I might see the quarterback throwing the ball, and then the next thing I se

Hello, We have been experiencing pixelated and slowed streaming and breaks/slowdowns in connectivity for months. Resetting the box does not help. An Xfinity tech came out and confirmed that the signal coming into our house was too weak (on 6/8) and that an adjustment needed to be made at the pole a

We lost power a couple weeks ago and the nest doorbell will no longer connect to our WiFi since. WiFi is fine, everything else is working no problems. I contacted nest, they sent a new refurbished doorbell and it will not connect. Keeps saying NC09 error code, firewall and internet error. Both the o