Complaint

Your customer service is absolutely absurd telling me false information to get my cable back on for my kids & I'm a single mother so that's like a slap to the face. Buisness with comcast has been awful and wonder why you all have not received a payment this month? Because no matter how much you try to catch up etc you will not get your service back on that's not including customer service representative tell you there is no one above her I can talk to that will further get help with my service & billing questions just basically say I'm sorry but that was false information and no there's no one to talk to. Wonder why you all have lost business YOUR NOT for the people your out for $. Can't say oh let's see what we can do to help you at this time. The companies I have they work with me & guess what all caught up now with comcast almost $3000 later.  Not sure how you expect someone to come up with that yet still don't help keep their stuff on while their atleast making payments but scam with having contract
no matter how much they still are I made a $300 payment then 2 other smaller ones still cut it off. Sick of this cable company & I'll be glad to return boxes & let people I know don't even think about coming to this company. Like I said before now i know why my mom went to Verizon & I will be right there with her. Thank you all for not taking the time to help me as a customer & reps are god awful with false information wish you all could pull up the recordings of those too. I will take this up with the BBB & I will be glad to post this every where. Wish I had never even came to yall as a provider & wish I read other customer complaints who are very similar to what I have experienced.