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@XfinityMartyR yes. When I say checked all the things, I have checked all the things. It is also happening on another email within my family from the same domain - dell. Best Buy started coming through. It is 2FA emails were are not receiving. One m
stopped receiving email from dell, best buy, possibly others....
checked all the things - filter, forwarding, spam, etc. i was receiving emails from them less than a week ago. last few days - nothing, no matter how many times i request a verification code, place an order, whatever. is there anything to be done?
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set screen saver to 5 hours. 4 but less than 5 hours later, use the remote control feature of the TV remote app for the named set top box that you are using and press the enter key and then exit key. that should reset the idle time. if you have a sma
Screen saver mode
After doing a dance with Xfinity as to why my TV wasn't working I finally replaced the DVR as per their instructions. After the new DVR was plugged in I still could not get cable even after unplugging, plugging, checking doing everything and anything possible to make it reboot. They sent out a servi
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I do understand your frustration with your domain being down since July 5th, in order to have this issue resolved you will need to reach out to the CSA team for an update regarding your domain. We do not have access to the tickets created with CSA. W
Cannot access certain websites
Why does my domain keep being block, I have sent multiple requests to have this fixed, it gets fixed for a day maybe two days, whenever I want to ftp to my site I have to log into my cpanel wait for the Cloud flare notice " Please wait while your request is being is being verified " I am then able t
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SAFETY CONCERN
I would post a picture of the scam but the forum won't let me. A fake Xfinity ad has been handed out by a guy named Peter claiming he helps people set up their internet when moving. He put his personal number [Edited: "Possible malicious number"] on the fake ad. It's sad I have to post here because
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Customer Service
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Did not receive customer support survey, and I would like to share my positive experience.
Hi! I was just assisted by a very helpful person in customer support named Raj, and I was hoping to share my positive experience (a 10 rating) with his help. When I ended the live chat support session on my mobile device, I was not prompted with anything resembling a survey. Whether this post serves
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Customer Service
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Positive Customer Support Feedback
I was unable to find a method to provide positive customer feedback other than this forum. Please confirm this is the right place for feedback. I wanted to thank the employee named "Joan" for her excellent customer support resolving issues and facilitating me happily upgrading. Some of the best Xfin
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Customer Service
user_h9yv77 Can you check your filter settings to see if that might be causing this? Can you make sure the sender's domain is marked as spam, or the email address itself is specifically blocked in your filters? Pleasecheck your spam folder as well to
not receiving email from specific sender
I'm not receiving emails from a specific sender whose email domain is "@newtribe.church". All other emails are received normally. Could these be blocked by Comcast?
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Try logging into the web site directly. Then once you are in send an e-mail message from the web interface to another domain to make sure your account is working properly.I suspect you will have to change your password to be able to log in to http://
Comcast blocking my Comcast SMTP E-mail from home.
Many of my on-line accounts were hacked because of a data leak. I had to reset many things. As a result of the breach Comcast does not accept smtp messages from my home IP address. SMTP sending works fine from outside my home on the very same devices. No one in my household is able to send Comcast e
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Correct - Comcast account enabled in Windows 10 MailCorrect - When I use only a browser and the Comcast webmail interface I can see other email accounts in the left folders paneIf you click on one of those accounts, then on the Inbox, do you not
View more than one inbox
How do I view a second email inbox? I see folders by other email account names but the folders don't contain the emails.
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I have never been treated so poorly by a company. Even a customer service person named Rob in Blaine Minnesota said he would help but has now continued to ignore my request of getting my internet to actually work! I’d love for Brian L Robert’s the CE
How do I get help from a live person?
Please give me step-by-step instructions to contact somebody over the phone
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Issue Receiving Emails
I have had several people tell me that they sent me emails today, but I never received them. I even sent one to myself from another email account and never received it. It isn't a specific domain or user. Some emails that are not getting to me are from: tyk.jp, msn.com, aol.com. Is there somewhere I
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Positive feedback thwarted
Just tried to leave positive feedback for an agent named Ritika after I couldn't do so on the chat. And it crashed. Way to go xfinity. I've wasted countless hours over 31 years of patronage, and one of the rare times I want to give a shout out you [Edited: "Language"] up, too. That's why I have alre
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Xfinity Compliments
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Slack or absent netwowrk monitoring @ 2nd level - can you handle this kiddies??????
Why does the router named po-400-xar01.londonderry.nh.boston.comcast.net consistantly drop the next hops in Needham, going instead directly to New York? This has happened over one hundred times in the last few months, and when it does my response times from 01930 become unpredictable and unacceptabl
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Your Home Network
Thanks @XfinityAlex , I will keep on eye on it, but it think the main issue is the new ip address [Edited: "Personal Information"] because my domain currently is running on both email servers on the older email server with IP 64.135.55.45 has no issu
Emails Sent to Comcast Addresses Are Throttled
@XfinityAlex Hello, I read that you have helped many with this issue, We just updated and changed our IP on email server. Now on the new server we getting throttled by comcast only with the following error 4.2.0 Throttled - https://postmaster.comcast.net/#RL000010. I have signed up for Validity and
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I wasn't forwarded to them from support but I contacted them yesterday and was told I'll be contacted back with elevated support when they're back in office during the weekdays.For anyone else having issues with only specific servers and don't have a
Can't connect to some servers (login, games, and website servers)
After what appeared to be a large scale infrastructure maintenance in my area by Xfinity a week or two ago, I've begun having problems connecting to servers. I can't connect to some login servers due to port issues even though I know I'm clear within the modem settings. An example is I can't login t
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Basically got the same response. That domain is not blocked and that I needed to call back the sender to let them know. I’m just the email user. Why is it MY responsibility to resolve an email issue between two billion dollar companies because IT can
Comcast incoming email blockage -- and Xfinity / Comcast support circus
Wow. I'm four days into an "escalating ticket" circus at Comcast, and it's just getting more and more Kafka-esque. Maybe they'll actually call back today. FWIW, I am a Comcast/Xfinity home user. But that has nothing to do with my problem. The basics: I have a mail server that runs a few small domain
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Yes we can access our email. I determined we needed to use a VPN to access our Comcast domain email since we now use Cox as our ISP in Arizona. However, sometimes with the VPN on, our email is blocked until we turn the VPN off. Then it r
email will not load via mobile apps/outlook when on wifi - server error
I cannot get my comcast.net emails to load on my tablet/phone/outlook while connected to my home wifi. This has been happening for the last 3 days. I have uninstalled/reinstalled apps, confirmed IMAP settings are correct, and restarted my router. I am outside of Xfinity internet service area and con
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@justaguy3 wrote: "... to restrict incoming emails to certain domains using wildcards (e.g., *.uconn.edu, etc). ..." I haven't tried it, but I think this would work: You'd need to add a Condition line for each domain you don't want to
creating email filters
I would like to know if it is possible to create email filters using wildcards. I know that you can key in on if specific words are on the subject line, but I would like to use wildcards to filter items coming from domains. As an example: senders address: [Edited: "Personal Information"]re.com . The
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After trying for months to get this resolved with Xfinity, I gave up. Their customer service is nearly non-existent except for chat. The wait times for tech support are more than 3 hours (during which they proudly announce that they were named #1 f
TomMinBham
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6 years ago
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Cell phone dropping calls with WIFI calling
I have been reading online blogs where MANY people are having dropped calls with WIFI calling on Xfinity mobile. I am having the same problem. I've worked through the issue and have found the problem.....BUT NO SOLUTION. When calling on WIFI the phone will show XM WIFI. Calls go through with no issu
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