1 Message
Did not receive customer support survey, and I would like to share my positive experience.
Hi! I was just assisted by a very helpful person in customer support named Raj, and I was hoping to share my positive experience (a 10 rating) with his help. When I ended the live chat support session on my mobile device, I was not prompted with anything resembling a survey. Whether this post serves as the rating or if there's a link I could follow to do so, I would like to give Raj a 10/10.
XfinityLinda
Official Employee
•
1.7K Messages
3 days ago
Thank you very much for taking the time to meet us here in our community to share your experience @user_1lnxxn. In order to get the positive feedback to Raj's supervisor, we'll need a bit more information. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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