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Xfinity Stream App Just Stopped working on Roku Streaming Stick

I have been using the Xfinity stream app on multiple Roku stricks for years without a problem. Since yesterday, it says "This device can only access Xfinity Stream on your in-home Xfinity WiFi." Error TVAPP-00101. I've confirmed that the Roku stick is using my home WiFi connection. I've rebooted the

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, D000XRoku Streaming Media Players:Roku Ultra (4640X, 4660X, 4670X, 4800X), and Roku Ultra LT (4662X)Roku Express (3700X, 3900X, 3930X), Expre

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@user_a86839 - Oh no! The code TVAPP-00101 error means that you may not be connected to your in-home network, or you may experience activation issues if you have two or more Xfinity accounts. Make sure you're on your home network, then exit the app a

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TVAPP-00101 error

I have a samsung smart tv and the xfinity stream app used to work fine on this tv. That is no longer the case- the app loads but when I choose a tv show to watch it gives me this error (TVAPP-00101). I have deleted the app, turned off the tv, unplugged the tv, unplugged the modem and reset the modem

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Streaming error TVAPP-00148. Received for three - four days Note: This comment was created from a merged conversation originally titled tvapp-00148

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

Has anyone received a fix or work around for the TVAPP-00148 error? Note: This comment was created from a merged conversation originally titled TVAPP-00148 Error

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

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Xfinity Stream App errors

I just recently started having issues with Xfinity stream and gettings error messages such as TVAPP-00170 and TVAPP-00500. It worked yesterday but now won't work at all.

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Why am I getting this “Playback Issue TVAPP-00246” when trying to watch TNT? Note: This comment was created from a merged conversation originally titled TVAPP-00246 only on TNT

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TNT not working on Xfinity stream

It’s been a week or 2 and tnt will not work on my Xfinity stream app using my Apple TV. All other channels work fine. When I click on TNT I get an error message - playback issue TVAPP-00246.

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Xfinity stream not working

Xfinity stream is not working on Roku or iPhone. Getting error: tvapp-00500 on Roku and tvapp-00100 on iPhone. Been this way for days. I’ve deleted apps. Restarted devices, etc

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I'm having the same issues despite the troubleshooting steps. The errors are TVAPP-00331 and TVAPP-00306 both on the Xfinity stream beta app. I don't see anywhere to do the private message so posting here in hope that someone sees it and can help. Th

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xfinity stream beta error tvapp-00331 on Roku

For months we have frequently received "Attempting to Resume, We've run into a problem while streaming" message after fast-forwarding a recorded program on the xfinity beta app on the Roku devices attached to 3 TVs. After about a minute, another message appears, "This Video Cannot Be Played" with er

Question

This same exact issue is happening to me as well with the Xfinity Stream app on Roku TV, LG TV, iPad app, and Website. On Demand just won't work for any channel and show I look for. It keeps saying I need to purchase a subscription in order to watch

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Why is on demand not working and why do you refuse to explain why?

On demand is not working. My cable channels are fine and all channels come in clearly so it hardly seems a connection problem. High fees and terrible service. No response to any problems. Please don’t ask me to review your support before you fix the problem!

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I’ve checked cables, deleted and reinstalled app and a systems reset. I still receive the message.  TVAPP-00148.     Note: This comment was created from a merged conversation originally titled Error: TVAPP-00148

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

Xfinity, in their Great wisdom, have CLOSED THE TVAPP00148 THREAD to new comments! THERE IS STILL NO FIX FOR THE NATIONWIDE SAMSUNG ERROR CODE TVAPP00148 for the Xfinity Stream App. And 4 hours ago, they closed the thread. THERE ARE NO OPEN THREADS T

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

I am trying to login to the xfinity stream app on my Samsung smart TV via my phone, it says success on my phone but on the TV a pop up appears saying something went wrong, error: TVAPP-00166 Note: This comment was created from a merged conversation

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app, I have reported i

Question

Hello, I am getting a TVAPP-00116 error on xfinity beta on my roku stick. I can get CNN but when I try most other stations, I get the TVAPP-00116 error.  I have reset my roku,  restarted my roku, removed and re-added the xfinity stream bet

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Error: TVAPP 00116

Not able to access any channels. I just get the following error message: TVAPP 00116. Any suggestions on how to fix this issue would be appreciated.

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I have the same problem getting the error message TVAPP00101. I haven't figured out how yet but if you have 2 ACCTS.(different addresses) with Xfinity you will have to link or unlink the accounts. Google error message TVAPP00101 it will give you info

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Roku Xfinity app problem today

The xfinity app has been failing today. After you lauch the app and the first menu shows up, about a second or two later, the app disappears (crashes?) and we are back in the main Roku menu. We have two devices and this is happening on both. I've rebooted the Roku and the cable modem and the problem

Question

Unappreciated to watch Xfinity streaming live and get error TVAPP-00148. Able to watch recorded and on demand. Note: This comment was created from a merged conversation originally titled Error TVAPP-00148

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

Question

When selecting channel to watch get error TVAPP-00148. Have tried reinstalling app nothing works. All other apps on tv work  Note: This comment was created from a merged conversation originally titled Error code TVAPP-00148

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

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Error Code [Edit: All Caps]

My xfinity stream keeps saying "your guide isnt loading right now" with error code tvapp-00500 and also is saying "failed to obtain session" with error code tvapp-00166 i have not been able to talk to anyone reguarding this via chat support or phone!! i am so upset about this and not being able to g

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I'm also have trouble with the stream app on my iPhone 11.  I've been getting the error code "Playback Issue :: TVAPP-00261  A DRM error has occurred. Please try restarting this video stream."  This doesn't impact the TVGo channels, I'm able to strea

 commented 

6 years ago

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Streaming app not working on my iphone

Xfinity I have seen others have posted this problem but i haven't seen a solution. I have contacted support via telephone and after HOURS of troubleshooting, nothing worked. I have reinstalled and installed my app several times. Connected and reconnected my wifi. I even reset my iphone to no avail..

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