New Poster
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2 Messages
TVAPP-00101 error
I have a samsung smart tv and the xfinity stream app used to work fine on this tv. That is no longer the case- the app loads but when I choose a tv show to watch it gives me this error (TVAPP-00101).
I have deleted the app, turned off the tv, unplugged the tv, unplugged the modem and reset the modem. I then plugged everthing back in, verified that I'm connected to the wifi, reinstalled the app and had the same result (TVAPP-00101).
Please help!
CCJosh
New Problem Solver
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452 Messages
2 years ago
Thank you for taking the time to reach out about this issue that you're having with your Smart TV and the Xfinity Stream app, @pamkelly0080. This is certainly not the experience that we want you to have when trying to enjoy your shows with such a nice television.
I also apprecaite that you attempted so many troubleshooting steps on your own! Have you noticed if the Xfinity Stream app also has this issue on other devices as well or only on the Samsung TV in your home?
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remims
Visitor
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2 Messages
2 years ago
Same problem, also with my Samsung smart tv. Dammit.
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user_a86839
Visitor
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1 Message
2 years ago
I’m having the same problem. Any easy fix?
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