1 Message
Xfinity stream not working
Xfinity stream is not working on Roku or iPhone. Getting error: tvapp-00500 on Roku and tvapp-00100 on iPhone. Been this way for days. I’ve deleted apps. Restarted devices, etc
1 Message
Xfinity stream is not working on Roku or iPhone. Getting error: tvapp-00500 on Roku and tvapp-00100 on iPhone. Been this way for days. I’ve deleted apps. Restarted devices, etc
XfinityJohnG
Official Employee
•
1.4K Messages
16 days ago
Thank you for reaching out to us here @user_datnj2. If you are still running into those problems with your stream app I will be happy to check on that from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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