I am trying to utilize the free Xfinity mobile line for xfinity internet customers promo but it is not applying to my account. I am trying to upgrade to the premium for $10, as opposed to free. Please assist.

It's been two weeks since I've canceled my internet service. How do I find my final bill on my account?

I have a TV that is not hooked up to a Comcast box, but is connected to Roku. I want to watch Peacock Premium on it, as I have that service with my X1 box, but it asks me for a username and password. Is there a way to obtain a username and password (even if temporary) based on my X1-included service

I'm moving into a house that doesn't have a coax outlet later this month. Is a coax outlet something I can schedule an Xfinity technician to install? Or do I need to reach out to a contractor/electrician?

Noticed my internet download speed suddenly was < 10% of my subscribed speed. I determined that performance returns to normal if I disable iCloud Private Relay on my apple devices. I am using my own cable modem and router (no recent changes to this equipment). Recently, Xfinity upgraded our neighbor

​​​Hello all,​​​ ​​​Just activated Netgear CM2000 cable modem with the Xfinity app. However i notice that the upstream light is constantly blinking. ​​​ ​​​I logged in the modem to check the logs and i see upstream has this message under Upstream status:​​​ ​​​Cable modem is in partial service mode.

Every 10-12 minutes our internet's latency spikes upwards towards 2000ms. We are using the XB6. Have reset it numerous times. Changed cords and even tried different cable outlets. Still the same result. Internet speed is fine but when it comes to gaming it is very difficult. I even turned off the wi

​[Edited: "Inflammatory"] I have lost 2 days of work now. Most companies do their maintenance during off hours. Not right in the middle of them so that it hurts their customers. Its not like small credit I get is worth the time I lost. Do better Xfinity. [Edited: "Inflammatory"]

This is an ongoing issue that happened after a “service upgrade” few months back. The service upgrade caused an outage in our area and after that my internet has been expereincing periodcally slowness and disconnect. I also notice the down arrow light blinking when the issue occcurs. I’ve called Xfi

Whenever I try to access a xfinity.com site from my home network on any device and any browser I get: Access Denied You don't have permission to access "http://www.xfinity.com/" on this server. Reference #18.cf034017.1633720197.a37f4e But if I use a VPN it works. I wouldn't care except I want to upg

I have tried for the last 2 hours to try to get somewhere with Port Forwarding. I have tried both on my PC and on the App. every instance I get this "We are having some trouble, please try again later". Anyone have any ideas on some help?

The subject more or less says it all, but just in case, here are all the details: I have an existing account with Consumer Cellular I recently opened a new account with Xfinity I activated the Xfinity phone, accepting a new number instead of porting over my existing phone number I decided to do this

@EG I'm sorry cause this is not really Xfinity internet related question but more of a computer question. Anyways while back I was connecting my Windows 10 computer to the internet, and Windows asked me if I want my computer to be discoverable by other computers on the network and since I have other

I have a electric car charger and it was working fine with my old router, then xfinity sent me a XB7-T and not my charger will not connect. Has anyone else had this problem and if so how did you get it fixed.

I was issued a $400 Visa Gift Card when is signed up for Xfinity Mobile, but not only did it take months to arrive, it also said "Card number doesn't match our records" when I attempted to activate it 3 different times, over a couple weeks time. I tried resolving the issue with a live customer agent

I just did a self-install upgrade to X1. XFi and the main DVR box is working fine, but the small satellite will not play TV shows. I can see the guide, but when a show is selected only a black screen with no sound is displayed. Shows recorded from the main DVR play fine. The system will occasionally

A month or two ago, I noticed that the services page claimed that my upload speed was 200. I was on the Gigabit Extra plan at the time. When doing speed testing I still would only get around 40 for upload. However my modem at the time was a Motorola MB8600. This modem is not on the Next Gen Speed Ti

I received a phishing email from "Xfinity" and I followed the directions from the Xfinity site to report it. I forwarded the message with the subject line of "Phishing Email" to the abuse@comcast.net address, but the mail server gave me a "Non-Delivery Report." So the question is why is Xfinity tell

hi ... i'm a senior citizen with a really old tv (25 years plus) that works great and suits me fine ... i've been experiencing picture freezing and pixelation and dropped frames and out of sync video and audio intermittently so xfinity wants to come out and replace the cable tv box i rent from them

I’ve subscribed to Paramount+ but cannot login to my account on my TV. I can access the account but I’m asked to “try it free” or sign in. When trying to sign in, I’m offered two options. “On my TV” or “On the Web”. When I try using my TV, and I press Sign In after entering my information, the littl