user_t0vub5 Thank you for clarifying. Do you have a X1 cable box or our Flex streaming box by any chance? This link https://www.peacocktv.com/help/article/xfinity-subscription-can-i-only-watch-on-my-set-top-box says you should be able to link the old

Correct! But when I try to sign in and activate it, I get an error: Your Xfinity account is already linked to another Peacock account

user_t0vub5 Just to clarify, you have a Peacock account currently active through Peacock. Is that correct? Now you need to make an account through Xfinity right? Also, is this Peacock Premium you're trying to activate?  

Thank you so much for clarifying that for us! Moving into a community that already provides internet definitely makes sense, and we want to help make your transition as smooth as possible. @user_3ypjvj send our team a direct message with your full na

I'm moving to a community that provides internet through another company.  

Hi caph12, thanks for stopping by the community forums to reach out! I'm sorry that MeTV had an issue in your area, but I'm happy to hear they seemed to be able to resolve their issue! Is the channel currently still working as expected?

While our own hardware will of course always be more stable as it has our own software baked into it, we do still actively work with other device manufacturers in hopes that our customer base can utilize their services, regardless of the streaming de

Nothing else, thanks. I am waiting anxiously for a response from someone that can tell me they are going to fix the XB-10.

@user_t0vub5 Have you used peacock before? Have you tried using another email you could have used? I ask these questions to figure out our next steps, what have you tried to get it working?

Hello @AtoZ0to9 thank you for reaching out on our community forum. I know this situation has been frustrating. It sounds like the security team was able to get this resolved for you. Did you need additional assistance with gaining access to your acco