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@09KR0058 thanks for taking the time to reach out on our Xfinity Forums page. Are you still having issues with the Xfinity Stream app on your ROKU TV? If so I'd recommend going over the Xfinity Stream app minimum system requirements to ensure your RO
Xfinity Stream and Roku
Just started using Stream on Roku. I have 3 TVs involved, each with it's own Roku, and everything is working fine on 2 of them, but on the 3rd one I can't get logged in and keep getting the error We're sorry/You don't have access to Xfinity TV. Obviously, I DO have access to Xfinity, as it is workin
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user_uyv5yr, I'm glad to hear Fox News is currently working. We understand how frustrating intermittent service issues can be, especially when they affect a channel you watch regularly. Channel disruptions can occur for a variety of technical reasons
I need to tell Comcast Fox News doesn't work and we watch it daily...and we are upset. Each morning we put in Fox News between 7 and 9 a.m.
Lately Fox News does not work--either does not work at all or works one minute of every five. Then either the sound goes and the screen is a mess of colors but no clear picture or it works for several seconds, then the screen goes black and the sound stops. This has been going for several days. It i
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Working at the moment, but no explanation on why? Is xfinity a Liberal company? And for how long will it work before it doesn't again and again.
I need to tell Comcast Fox News doesn't work and we watch it daily...and we are upset. Each morning we put in Fox News between 7 and 9 a.m.
Lately Fox News does not work--either does not work at all or works one minute of every five. Then either the sound goes and the screen is a mess of colors but no clear picture or it works for several seconds, then the screen goes black and the sound stops. This has been going for several days. It i
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user_6a7ls1 Do you see a service interruption or planned maintenance message in the Xfinity app by any chance?
Can’t watch live tv
None of my regular channels are working they all say this channel requires subscription
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rita.1, hello there and thanks for joining in on our forums. I apologize about your experience and that it has caused you to feel that way. Based on what I've read is, you're having challenges with your cable subscription/tv box? I'd like to know mor
Xfinity NOW TV Streaming SUDDENLY DROPPED MOST CHANNELS & I'M GETTING THE RUNAROUND
Pardon my mounting frustration. I have Xfinity NOW TV Streaming, WiFi, and 2 mobile devices with xfinity. 5 days ago NOW TV Streaming on the internet, on the app for mobile phones, and the Streaming app on Fire Stick suddenly dropped PEACOCK, & MOST of the channels in the lineup that I enjoyed previ
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More then likely, a config change was pushed around 10 PM EDT Friday - everything seemed to be working fine and then not. I increased the packet size to 1472 and still hitting the >= 60% packet loss so most likely not hardware.
be-1005-pe11.onesummer.ma.ibone.comcast.net 63% packet loss
This started last night but I only dug into it this evening. It appears that be-1005-pe11.onesummer.ma.ibone.comcast.net is failing and dropping 63% of packets sustainably. It was actually 44% about 30 mins ago so it seems to be getting worse. |-------------------------------------------------------
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@user_zbzu3d were you able to access your email with the link shared by @Again?
Your service
We still have not been invited to get our service through Yahoo. We tried to resolve your lousy service for almost a year. The technician put us on Comcast Connect months ago. You probably haven’t tried to use it yourselves, but it’s terrible. It drops messages as we are typing, and we have to go to
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@user_srnhr4 Since those contacts were not synced anywhere else the best course of action would be to contact our CSA team. It is not guaranteed that the contacts can be recovered, but they would be the best ones to help with this. Here is a link to
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
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suspend mobile for deployment
I have spent 4 hours and almost a month trying to get our home internet to stay the same and my husband's ipad mobile service suspended because he is deployed. It still is not fixed! May 9 -My husband arranged for the mobile service to be suspended as he left the country for his 10 month military de
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Plan
Greetings, user_6snysg! We appreciate you posting on our XFINITY Community forum. I am sorry to hear you are having trouble receiving this scheduling conflict error message on your DVR box. Rest assured, you have reached the right team to assist you!
why don't recordings sync on one xfinity device
On main TV box all recordings are there. On the other TV only 5 and under scheduled recordings it says scheduling conflict where there is no conflict
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be-1005-pe11.onesummer.ma.ibone.comcast.net 63% packet loss
This started last night but I only dug into it this evening. It appears that be-1005-pe11.onesummer.ma.ibone.comcast.net is failing and dropping 63% of packets sustainably. It was actually 44% about 30 mins ago so it seems to be getting worse. |-------------------------------------------------------
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Your Home Network
First and foremost, thank you so much for your military service @user_npb9qy! We want to make sure you get every perk you deserve, these special promotional rewards typically take 14 to 16 weeks to process from your initial qualification date Since y
Does Xfinity still offer the $180 dollar prepaid card to Military customers
I enrolled in Military benefits in Feb. Still haven't received this card that I've seen others talk about.
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Sorry, I thought I answered earlier, but my reply is not showing here. I agree with what you think happened........ . I don't think my contacts were being synced prior to this --- I wasn't using ICloud, just gmail and comcast email .Under con
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
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Peacock issues
My account says I have Peacock premium but when I go into Peacock it doesn't work. It used to work, now it does t. I have not changed my TVs or passwords and when I use the xfinity app and click on their link it doesn't work. I tired in mobile app and on box. And they won't connect me to someone liv
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Xfinity Stream App
user_98gz4w Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Since your concern involves billing details, I will need to pull up your account to investigate this further. If you
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I have upgraded my Mobile plan and xFinity is charging a wrong bill, according to the old plan. And the Chat Assistant is useless
I have been a customer of xFinity for 9 years however now I am definitely frustrated. I upgraded my plan in April 2026 and now I got a bill that refers to my old plan. Attempted to get some idea on what is going on via the Chat assistant however this Chat assistant is completely useless. The standar
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