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how to post
can't direct message until you post. This is a post in hopes of seeing the message icon.
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Your Home Network
changed plan and no get no tv at all - infinite loop
Changed to core plan today and now we get no channels at all. Support line just takes us in an infinite loop. Unplug for 10 minutes, plug it back in. Welcome screen, conncecting screen, call us screen.
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Customer Service
The wifi lights on my motor are blinking white continuously
We’ve tried resetting it, unplugging from everything, and even factory resetting and has done nothing to help. Xfinity AI just keeps sending us in circles and it gotten very frustrating.
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Your Home Network
BIslander Thank you for helping out the community with your experience pairing your Xfinity remote: https://www.xfinity.com/support/articles/programming-your-xfinity-remote to control your TV's volume. We really appreciate your commitment to helping
USING THE XFINITY REMOTE EXCLUSIVELY TO WATCH LG TV
Right now, I need to use the LG remote control to open the Xfinity icon on the TV. Once it is open, I can use the Xfinity remote to control all other functions
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Hi user_880pp3, thanks for stopping by the community forums! Typically, if you visit the Xfinity Plan Builder page and see 35mbps listed for upload speeds, the infrastructure in your area has not yet been updated. To be absolutely sure, we'd be happy
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address?
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address? Looking for the faster upload speeds than 35mbps.
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Activate peacock on now tv
How do I activate Peacock channel on Now TV?
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Channels and Programming
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address?
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address? Looking for the faster upload speeds than 35mbps.
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Customer Service
Hello @user_wz8885 thank you for reaching out on our community forum. I understand this is frustrating, and I would like to take a look at the account to see what is going on. Please send us a direct message with your full name and service address s
DVR access on tv
two weeks ago on a Sunday night DVR stopped showing as enabled on tv menu. I still have DVR service on line but not with remote on tv. Talked to customer service for hours multiple times with no help. Had a technician visit who said everything working fine and it is just an outage but no outage exis
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@user_j1cpd1 Hello! I hope your week is starting off well! Could you give me some more detail? Are you wanting to change your sign in info or are you not able to sign in?
my xfinity email sign in
I want to review my xfinity connect portal to sign into [Edited: "Personal Information"]
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I squared it away. Thank you.
Peacock Premium plan activation
I am trying to Finalize My Account. I put in all the required information. When I hit the Yellow "Finalize Account" Bar, I get a red error banner that says, "Sorry, there's been a problem. Please try again."
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Hello there user_9lf96i, we appreciate you taking the time to post here on the community forums! We'll be sorry to see you go, but we can definitely help with getting your account squared away. Please shoot a direct message our way with your full nam
XfinitySean
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Canceling Service
I need to cancel my service.
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