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Why should I switch
I have 2 lines with tmobile, my total bill is $60 a month. What is my incentive to switch to xfinity? They offer 1 line free for a year and a temporary discount on my internet then I would be paying the same or more then tmobile.
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Plan
Peacock on my Samsung tv
Wife has peacock service activated on cable box to her tv. Can not get peopacock activated o smart tv in addition to cable box. Rep who sold me xfinity said I could get it and while peacock appears in xfinity menu… the button will not activate. What can I do so wife continues to get peacock…and I ca
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Customer Service
Loss of Scripps channels
I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available
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Channels and Programming
I realized i dont have a coax outlet and was wondering if yall can install one?
Need help installing coax outlet to use xfinity wifi
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Your Home Network
Maybe if they stopped airing those awful Jurassic park commercials every 5 minutes they’d have the funds to pay Scripps without raising customer rates.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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user_etl198 Thanks for reaching out to us for assistance with your connection concern. I researched what we can do to assist you with your concern just in case there was something we can do, but what you are wanting done requires a direct connection
Network Routing Issue
I am currently travelling in Europe and am experiencing extremely slow response from my home server in Sopanaway, WA. My modem has been assigned the WAN IP [Edited: "Personal Information"], and this IP block is being routed internationally or through a distant region. Symptoms: Latency to my own ser
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We want our New Channel 5 WTVF in Nashville !! Make it happen Xfinity!!
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hello @user_o2bzkm Thanks for reaching out. As @BIslander pointed out those are the 2 models we have. We can certainly help order 2 boxes for you from those 2 models. What you receive is based on inventory in the region but both would support 4K vide
4K supported Box
When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?
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@user_rgjg0d Thanks for reaching out to us and we do apologize for any inconvenience or confusion. \If you're in the symmetrical area where you get the speeds of 1000/1000Mbps you actually need our XB10 modem https://www.xfinity.com/support/articles
Slow upload speed even after requesting an Xfinity gateway for symmetric speeds
Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m
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I need to find out information on how I can get rwo of these XG1v4 boxes shipped to me because the boxes I have now are not 4K supported. Note: This comment was created from a merged conversation originally titled XG1v4
4K supported Box
When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?
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Thanks for reaching out to us, we do apologize for any inconvenience you're having with porting your numbers. Since it's been a couple days since you made the post and you mentioned there were some tickets opened, have you been able to speak to the x
Port out pin from Xfinity Now Mobile
Hi, I'm having trouble generating the port out pin as my number is not shown in the xfinity now mobile account. Earlier I was on Xfinity Mobile with 2 lines but during the renewal of my internet contract, we moved to now mobile and started having issues. Both the lines were ultimately moved to xfini
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Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
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Devices and Equipment
trouble canceling account
Canceled internet line, but still showing upcoming bill due, can agent reach out to resolve this,
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Your Home Network
Need a way to get an XER10 to upgrade XB7 and get proper speeds
Heya, its crazy that im turning to forums for something like this but calling comcast/xfinity and waiting on hold, fighting the automated system, and dealing with people who are all saying different things has brought me here. So I have a 2000up/2000down FIBER plan with comcast xfinity right now. Th
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Your Home Network
Same boat here. Enable bridge mode. Legit what are you guys doing as a company. Every single user here is asking for the same thing its overwhelming. Put bridge mode on the XER10.
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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@user_hkotx0 The email on the Peacock login should default to your primary email on file for Xfinity. Are you getting an error when logging in on the smart TV?
XfinityMatthew
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Peacock on my Samsung tv
Wife has peacock service activated on cable box to her tv. Can not get peopacock activated o smart tv in addition to cable box. Rep who sold me xfinity said I could get it and while peacock appears in xfinity menu… the button will not activate. What can I do so wife continues to get peacock…and I ca
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