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user_t9cj6f My team can help you with this concern on our end today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if ne
Potential Fraud at Xfinity Store
Is there someone I can report fraudulent activity from employees at an Xfinity retail outlet? The store is located at: 23632 HWY 99 Suite A Edmonds, WA 98026 I ordered Xfinity Internet online, and when trying to pickup my modem, they instead signed me up for a secondary account with additional servi
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Xfinity is committing fraud.
I have contacted via DM and my previous thread was closed despite doing what I was told!
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Customer Service
Potential Fraud at Xfinity Store
Is there someone I can report fraudulent activity from employees at an Xfinity retail outlet? The store is located at: 23632 HWY 99 Suite A Edmonds, WA 98026 I ordered Xfinity Internet online, and when trying to pickup my modem, they instead signed me up for a secondary account with additional servi
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Customer Service
Thanks for posting on our Xfinity Community Forums page, @user_c6754e. The Xi6 TV Box should support ESPN+. Are you getting a specific error message? Keep in mind you can Use the X1 help menu to troubleshoot by automating a restart and/or system ref
Equipment needed for ESPN+
I have an Arris Xi6-A TV box I can't get ESPN + to function do I need a different box?
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Hello @user_n6dwqu, sometimes the icon you're looking for will not appear depending on your settings.Note: If the New Conversation icon is disabled or not visible. Navigate to your profile settings, uncheck the box next to 'Opt Out from Direct Messag
Outage lasting more than 24 hours
I'm wondering why there's been an outage for 24+ hours in my area? I can't get a hold of any representative. I work remotely for my job and this is affecting my work, wages, and I might have to switch providers which is super disappointing.
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TVAPP ERROR 0050 Thank you. Google doesn't seem to find a Forum result for "TVAPP ERROR 0050". Did you mean "TVAPP-00500"? Either way, unfortunately, AFAIK Comcast/Xfinity never documented the TVAPP error codes, so you'll have to wait until such ti
TVAPP ERROR 0050
It appears there is a conspiracy against Rulo. I also have the error 0050. Based on all the same complaints they all have a common denominator "Ruko". I guess I will have to search for other cable services.
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The apps operate like they use dial up modems. they are so incredibly slow, many are unusable. paramount and Pluto are by far the worst. they are not usable atvall via xfinity. given internet speeds in general are fine, I don't understa
Paramount+ is unwatchable; Netflix no volume
I recently started having issues with both Paramount+ and Netflix, both sporadic. Paramount Plus freezes, then goes to black screen when watching program. - Netflix has no volume on specific show - Peaky Blinders
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@XfinityAbel I messaged you and have heard nothing back.
Outage lasting more than 24 hours
I'm wondering why there's been an outage for 24+ hours in my area? I can't get a hold of any representative. I work remotely for my job and this is affecting my work, wages, and I might have to switch providers which is super disappointing.
Question
Cancel Service
I would like to cancel my Xfinity Service immediately. Thank you.
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Customer Service
Tech came out, did all the troubleshooting to no avail. I suggested to replace the box even though it was getting good signal. Boom! Fixed! NBC works without glitches.
Why is only NBC that is freezing up???
Every few minutes NBC freezes and it impossible to watch the Winter Olympics. How can this be fixed?
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@Xfinity Support @XfinityAbby please get the app with tcl TVs cause my qm7 doesn’t have it either
Request for Xfinity Stream App Support on TCL Google TVs
Hello, I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14. Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, inclu
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@BruceW 😵💫😵💫😵💫 Roku ....
TVAPP ERROR 0050
It appears there is a conspiracy against Rulo. I also have the error 0050. Based on all the same complaints they all have a common denominator "Ruko". I guess I will have to search for other cable services.
Question
@BruceW yes I meant to write Ruko
TVAPP ERROR 0050
It appears there is a conspiracy against Rulo. I also have the error 0050. Based on all the same complaints they all have a common denominator "Ruko". I guess I will have to search for other cable services.
Question
user_zsxg2z, We can certainly review the details of the service interruption in your area. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your acc
12 hour outage and still going
With the technology available today, and with tools such as the Xfinity mobile app that can be used to communicate directly with customers, it is difficult to understand why timely and consistent updates are not provided during service outages. Effective communication during disruptions is essential
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@user_ldtvp2 Did you send that DM to Xfinity Support?
Again
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Xfinity is committing fraud.
I have contacted via DM and my previous thread was closed despite doing what I was told!
Question