Xfinity Community Forum

Change bank account for automatic payments

Looked online for instructions

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Sign-In and Account Management

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Did our CSA team provide any resolution path or suggestions to get around being flagged in the system?

XfinitySeth

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8 hours ago

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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HULU Subscription

Why has my HULU Subscription been cancelled? I did not request to end my subscription

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Customer Service

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I get to choose from a drop-down list; none of which addresses the problem that Comcast/Xfinity is creating. Understand, this is not my problem. This is Comcast/Xfinity's problem; Comcast/Xfinity has created this problem. FIX IT! A

user_6slvob

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8 hours ago

to the conversation:

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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baris1301 I am sorry, it is a known issue that our team is working on.

XfinityVictor

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8 hours ago

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Disney plus Hulu activation

I have the same problem that other users experience. I do not have activation button and I can not activate my Disney plus Hulu package. When I try to login Disney plus, they want to charge.

Question

Hello @user_d61c89, Thanks so much for taking a moment out of your day to leave a Comment on our community forum and we would be happy to help. If you have already gone through Migration and are having trouble, please contact Yahoo Support at 1-866-7

XfinityChelseaB

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8 hours ago

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

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I don't think I've received an email to migrate to yahoo. How can I confirm that I didn't miss it?

user_8tzfqi

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8 hours ago

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Yahoo Migration

I would like to migrate to yahoo but haven't received a migration email.

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I am having the same problem. I have done everything I was told to do. I have a Yahoo email page under my comcast adress. Only a fewq of my Comcast mails got transferred and only a few emails are coming through. This is a very great security problem.

user_d61c89

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8 hours ago

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

Question

As mentioned, our Customer Security Assurance (CSA) team has the specialized tools needed to clear false-positive flags on email accounts, so they will be your best direct contact. However, you can also report the issue Here if that is easier for you

XfinityQuemekia

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8 hours ago

to the conversation:

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

Question

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Disney plus Hulu activation

I have the same problem that other users experience. I do not have activation button and I can not activate my Disney plus Hulu package. When I try to login Disney plus, they want to charge.

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Customer Service

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Are you telling me that Comcast/xfinity is incapable of fixing a problem being created by their servers? I signed into my account. By following your instructions, Comcast decides what I do and do not receive. That is not acceptable given the

user_6slvob

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8 hours ago

to the conversation:

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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Xfinity is punishing me for being a 30 year customer

I am truly disgusted with Xfinity. I have had cable service and internet service with them for literally decades. The cost of the cable service has gone up and up, and I can no longer afford it. I called today to cancel my cable tv, with the intention of staying with Xfinity for internet. I am seein

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Rules and Automations

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Have you tried creating an email filter @user_6slvob? One quick workaround you could try right now is setting up an email filter. If you jump into your Xfinity Connect webmail settings, you can create a rule that sends any "Delivery Status Notificati

XfinityQuemekia

replied

8 hours ago

to the conversation:

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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The Customer Security Assurance team is the one who refused to fix what is their problem.

user_6slvob

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9 hours ago

to the conversation:

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U

Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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@mt_tucson, What IOT devices are you trying to stream on?

XfinityChelseaB

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9 hours ago

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Xfinity streaming on a VLAN

We've got all Unifi networking gear at home and are having problems with Xfinity streaming. The main VLAN where computers, phones, and router live is 10.10.10.x. All IOT, including TVs is on 10.20.20.x. We can stream on a computer fine, but streaming does not work on IOT devices (wired or wireless).

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@user_tzpvbq thanks for taking the time to post on our Xfinity Forums. I'd like to do everything I can to help with your Wi-Fi connections. Have you double-checked the coax connections on the back of your modem/gateway and at the wall to ensure it is

XfinityAbel

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9 hours ago

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Together wifi bwabt wifi back onack on it say connected but it's not

Wi-Fi not on but says it's on

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Good evening, @user_9ynfe5! I am sorry to hear that you are closing your account. We are glad to check on that. It is correct that we send an email when you close your account. It normally shows something along the lines of "We are sorry to see you g

XfinityRay

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9 hours ago

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I need to cancel my service

I spoke with someone in the chat feature last night and they said they would cancel my service and that I would receive an email notification, but I never received a notification and my account says my account is still open and that I owe money for next month. Someone please close my account and cle

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Hey there, user_gje2dy, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help with your account on this platform. How can we help?

XfinityJeniece

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9 hours ago

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Customer service phone number

What is the customer service phone number for Xfinity customers

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I need to cancel my service

I spoke with someone in the chat feature last night and they said they would cancel my service and that I would receive an email notification, but I never received a notification and my account says my account is still open and that I owe money for next month. Someone please close my account and cle

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Customer Service

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Hey there user_6slvob, and happy Friday! I appreciate you stopping by to outline the trouble you're having with your outbound emails, so we'll do everything we can to help 👍 If your email has already been flagged by our system as producing spam, the

XfinitySeth

commented

9 hours ago

to the conversation:

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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