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user_fwdwb5 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
My Comcast email account stopped working
My mail.comcast.net says the server is not responding
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No the App, it doesnt give me the option like it used to and I tried to use the assistant as well and it says I dont qualify
Why cant I make a payment arrangement anymore
I always make a payment arrangement to pay my bill why is this no longer and option
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Hi there, @user_kokez1 Thanks for reaching out to us on the Forums! We know how frustrating it is trying to activate your Peacock subscription. We can certainly go over that with you. We noticed you sent a DM as well. Please be reminded that sending
peacock activation
"I am stuck in a Peacock activation loop (Error PPG_0017). Xfinity says I am already linked, but Peacock shows no subscription. I need an Entitlement Reset for my Peacock reward. Please check my account provisioning."
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Wondering when my current promotional price ends, and if any of the 5 year plans are availablle to existing customer.
I'm getting a promotional price for 2 years, but can't remember when that ends. Also would like too know f any off the 5 year plans are available to existing customers.
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
peacock activation
"I am stuck in a Peacock activation loop (Error PPG_0017). Xfinity says I am already linked, but Peacock shows no subscription. I need an Entitlement Reset for my Peacock reward. Please check my account provisioning."
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@user_ml6753 Thanks for adding a post to the forum. Update the payment settings for your monthly payments with the steps here https://payments.xfinity.com/autopay/edit. It will guide you on how to make any changes, or update the payment info.
how to change billing information
I want to change my credit card information for billing. Please direct me
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peacock activation
"I am stuck in a Peacock activation loop (Error PPG_0017). Xfinity says I am already linked, but Peacock shows no subscription. I need an Entitlement Reset for my Peacock reward. Please check my account provisioning."
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Customer Service
Dcoyote08@gmail .com/ complaint
You need a new insurance company as they can't even fix the screen on my iPhone 17. I got it back a week later and it's in worse condition than it was when I sent it in. And I still don't have a phone. This is cray cuz assurant told me ti have to wait yet another week before they send me a new phone
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Plan
Hbo max shows lag and skip
Watching the pitt. The show lags and skips. I am paying for this app. What is the problem ?
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Customer Service
how to change billing information
I want to change my credit card information for billing. Please direct me
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Billing
Clearing data did not work!!! EsPN is not playing all the MLB games just select few. MLB site does not let me view any games and says I need to buy a subscription
MLB.TV not showing up in ESPN.APP on X1
I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.
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user_i7vh7l Hi there! I can definitely help you get access to your last 3 months of billing history. Here are the quickest ways to view it: Option 1: Xfinity App (fastest) Open the Xfinity app Tap Account Select Bill
I would like to see the last 3 months billi g history
I would like to see my last 3 months billing history
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Hello @user_fwkwwm and thank you for reaching out via our Xfinity Community forum. Poor picture quality when trying to enjoy a show is never something we want to see while we're watching it, especially if it's a show we like! Can you
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Hbo max shows lag and skip
Watching the pitt. The show lags and skips. I am paying for this app. What is the problem ?
Question