Happy Sunday @user_vu98cc! I can absolutely help you switch your Autopay from your checking account to your credit card! Keep in mind if you are currently receiving the autopay discount, you will no longer receive it when using a debit/credit card. C

Good afternoon user_g13glm. I can certainly understand the concern if you had a recent increase in your monthly bill. Often times an increase occurs after the promotional period had ended. Here is some additional information regarding the Xfinity bil

Good day user_z5l413 👋 Thanks for stopping by with your channel issue, and you're in the best place for help! I know how frustrating it is to deal with blurry picture of any kind, especially when I'm trying to watch a game, so we'll be doing everyth

@user_kw4mbz You would need to request that information from our privacy center to get access to your account notes. With regard to the identity theft and account security concerns we would need to refer you to our Customer Security Assurance team wh

We have 65 year-old Ponderosa pine trees in our backyard whose heavy limbs are resting on the cable lines spanning our backyard. How do we schedule an appointment to have them removed before the heavy winter snow hits?

We have 60 years old ponderosa pine trees resting on our cable lines and then cut. How do we schedule an appt. to have these removed?

user_cs3qdx  Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page.  Here are the detailed steps to direct message us:  &bul

@user_wyusod My questions ?

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hello there @user_0c5ozu, how long has it been since you added autopay to your account?