I am experiencing an outage at m y home. The xfinity phone number agent tells me that there is no outage in my area, but my services are down. They told me that they would be sending me a text with a 10/17 appointment, and it arrives saying 10/18. The call center taking the call is offshore, they ba

Subject: Formal Escalation – Three Consecutive Missed Technician Appointments I am writing to formally complain about Xfinity’s repeated failure to provide a scheduled technician to repair my TV. For three consecutive days, I waited three hours each day for a technician who never showed up. That is

My promotional rate recently expired and my 1 Gig internet bill increased from about $90 to $150 per month. I’ve been happy with Xfinity and would prefer to stay, but that price is no longer competitive. AT&T Fiber is available at my address, including 1 Gig symmetrical service for $70/month, so I’m

I recently switched to Xfinity and when trying to connect my phone number to iMessage it comes up activation unsuccessful.

I can't get internet connection. I am using streaming box

I am extremely frustrated with Xfinity, and I am posting here because customer service and store management have repeatedly failed to resolve it. A couple of months ago, I visited an Xfinity store to upgrade my mother’s phone. While we were waiting, the associate assisting us offered us two Apple Wa

What is my Internet account number?

My Xfinity X-Fi Pod started making a loud fan noise about a month ago. I’ve had it a couple of years. How do I replace it with a new pod?

I need assistance escalating an urgent Xfinity Internet billing issue. On October 15, an Xfinity representative explicitly assured me that my payment arrangement had been extended through October 24 and my services would remain active. The following day, I received a disconnection warning and was in

Need July 2026 phone recirds