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Started Unicast Maintenance Ranging - No Response received - T3 time-out
Been having pocket loss or disconnecting from the internet at random times and some being for 12 seconds or more at a time. It went away for a little bit after some scheduled maintanince happened in my area but it came back about a month after it was fixed. Happened 3 times in the past hours tonight
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Your Home Network
Hello, Brford2015! Thank you for reaching out! I want you to know that your concerns are important to us, and I absolutely understand the situation. Let’s review this closely and collaborate on a solution. Please send us a Direct Message. On a
Ubiquiti UCI not provisioned correctly
I'm getting only 1.3GBps download and 40MBps upload on my new "Next Gen Tier" modem of Ubiquiti UCI that I setup yesterday. I'm on the 2GBps plan. Ubiquiti UCI is a certified Next-Gen Mid-Split modem. I am currently provisioned on a legacy bootfile capping my upload at 40 Mbps. Please push the Next-
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Cancel showtime/paramount +
I would like to cancel my showtime/paramount+ subscription
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Customer Service
Platinum Rewards Member — Peacock Premium Activation Missing from Profile
I am an Internet Essentials customer with verified Platinum membership status, and my account profile is missing the Peacock Premium activation entitlement.
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Customer Service
It is connected to the modem.
Voice Service
After a weeklong vacation I came home to no phone service - no dial tone and cannot make calls, and there is power to the phone. I tried all the troubleshooting tips, even tried a new phone. I think that my service was accidentally shut off. Can this please be checked?
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I have an LG G2. FF on the Stream app shows nothing. The video freezes on the current frame and a progress bar shows that it's moving forward. Hitting play jumps to the new point in the recording.
XG1v4 Reliability?
I was having a problem with my XG1v4 frequently after being turned on displaying a "... One moment please" message on screen and nothing else. This problem had been going on for several months. I reported this problem in another post and Xfinity support worked with me to get my XG1v4 replaced. I swa
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Access to Paramount Plus and Showtime App
I am an xfinity subscriber and pay for showtime and paramount plus (also listed in my acocunt when I login to xfinity website). I cannot seem to access the Paramount Plus service via the internet or on my xfinity box. It does not show any showtime content avalable for streaming. Why can't I access t
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On Demand
@XfinityNatalie Using the app sends you to a web page that tells you to use the app.
So I Can't Use Xfinity Speed Test to Test My Laptop Anymore?
Been here almost 20 years. Now I can't use Xfinity Speed Test to test my laptop download/upload speeds anymore? Why??? NOTE: I do not have, nor have ever had, nor will ever have, a smart phone.
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Premium Unlimited & Int'l Service Capability in France, Italy & Switzerland
If I switch my plan to Premium Unlimited trip to France, Italy & Switzerland, will I have access to international calls, texting, and data included in the Premium Unlimited plan at no additional charge. I understand that for me, switching from Unlimited to Premium Unlimited will be $10/month more pe
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Plan
Bad service for internet
I had service installed three weeks ago took 2 techs and then it wasn’t done correctly had another two techs over and one changed out my outdoor wire but i still lose connection multiple times and day and am only getting 30-90 percent of my service at a time and will fluctuate constantly so I can’t
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Your Home Network
Hello @user_8eej6t, having your lawn and driveway torn up is frustrating, this is not the experience we ever intend. To file a property damage claim and get a dedicated damage investigation team assigned to your property, please send me a direct mes
How do I file a property damage claim?
Xfinity ruined my lawn and driveway while moling underground to install service for my neighbor. How do I file a property damage claim?
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Since you mentioned that 10 year old splitter, it's highly likely that this little piece of hardware is the culprit Rockabetty. Over time, old splitters degrade, and they cannot handle modern high-speed data. When they start to fail, they cause "noi
Dropping Internet Is Going to Cost My Job - Chat Techs Are NOT Helping
I’m hoping someone from Xfinity can help because I’m at a loss as to what to do next. For the past several weeks (possibly longer), my internet has been randomly disconnecting for short periods throughout the day. The outages usually last anywhere from 2–5 minutes before reconnecting on their own. H
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The first time the team won a championship in
2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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The most common form is an internal clock and an external monitor which
2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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Plan
OldeFatGuy, After researching further into this issue for you, I was able to confirm we have updated our speed testing to be implemented through the app for better speed test results. You can review more information here at https://www.xfinity.com/le
So I Can't Use Xfinity Speed Test to Test My Laptop Anymore?
Been here almost 20 years. Now I can't use Xfinity Speed Test to test my laptop download/upload speeds anymore? Why??? NOTE: I do not have, nor have ever had, nor will ever have, a smart phone.
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234335 days until the first game and t
The first one was so cute and cute I was so nervous for her but the first was cute and she looked cute the first time and I thought it either had a lot to say about the
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Devices
user_l1wng9 Thank you so much for reaching out for help with canceling your Showtime and Paramount + subscriptions from your account. The My Subscriptions page is a great place to start anytime you need to manage your Subscriptions. In some areas, an
XfinityAmandaB
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Cancel showtime/paramount +
I would like to cancel my showtime/paramount+ subscription
Question