Xfinity Community Forum

This sounds relatively similar to the thread I posted a couple of days ago. https://forums.xfinity.com/conversations/email/outlook-keeps-asking-for-password/6a0938cedc502e0eb3548a08

MrJoeHandyman

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57 minutes ago

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Imap email client no longer syncing

My Imap email client no longer syncing incoming mail. This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support. I have spent several hours and several days using the chat bot and phone support to no avail. My email will occassionally sync incoming email the

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Hello, @user_aeyjm8 Thanks for reaching out to us on the forums! To help we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

XfinityThomasC

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1 hour ago

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I need to cancel my service

I have been trying to get this done for almost an hour and a half. I waited on hold for 45 minutes only to be disconnected. SO then I tried to do it via chat and they told me that I have to call in to cancel because they have limited access. They gave me information to request a call back, well gues

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U

Used info you sent and it was not accepted

user_b168ca

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1 hour ago

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Need IMAP password

Can’t receive email under user name [Edited: "Personal Information"]

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Can’t receive email under user name ... If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the

BruceW

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1 hour ago

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Need IMAP password

Can’t receive email under user name [Edited: "Personal Information"]

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I love how Xfinity won't even use an in-house messaging app, but relies on Fakebook. I tried logging in, but said it wasn't available. Is there another option, like that device called a telephone?

user_aeyjm8

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1 hour ago

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I need to cancel my service

I have been trying to get this done for almost an hour and a half. I waited on hold for 45 minutes only to be disconnected. SO then I tried to do it via chat and they told me that I have to call in to cancel because they have limited access. They gave me information to request a call back, well gues

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Billing

So I got Xfinity installed November of last year and the deal I signed was for 45/mo and now I’m curious why it’s gone up to 55/mo for no reason and the ai support can’t tell me a single thing

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Billing

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The Easement must be fixed or remover from my property ASAP

The ComCast easement is in my property at [Edited: "Personal Information"] and It's totally destroyed, the wires are exposed and interfiering in the way in and out of my house, I demand please get it fixed or remove it from my property ASAP...

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Email

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Need quick response please

user_b168ca

commented

1 hour ago

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Need IMAP password

Can’t receive email under user name [Edited: "Personal Information"]

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Need IMAP password

Can’t receive email under user name [Edited: "Personal Information"]

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Email

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Hi there, @user_53bfb3. Thanks for reaching out to us here on the Community Forum and sorry to hear you're having trouble with your channels. Could you share what channels are a problem, and what exactly is happening when you try to tune to them? Any

XfinityFrank

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1 hour ago

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service problems

Not getting all of our television stations

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Well let's see what can possibly be done, @user_fclo5s. Sometimes the equipment is ancient, and doesn't need to be returned. We'll need some additional information to get started. Please send our team a direct message with your full name and service

XfinityJustinM

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1 hour ago

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Lost TV Box

I will be cancelling the TV service, but I noticed I would need to return the TV box. I haven't used that box in probably 10 years and have no idea where it might be. Is there any way to avoid the non-return fee? I've been paying a monthly fee for a box for years, which more than paid for the cost o

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@EG thanks. Hopefully someone from xfinity support will respond at some point.

BIslander

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1 hour ago

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Cannot Access my XB7 Gateway

I have an XB7 gateway in bridge mode and cannot reach it to manage the settings. When I enter 10.0.0.1 on my Windows 11 laptop, I get a page saying I have to use the Xfinity app. Apparently there's a setting that enables PC access to the admin tools on the gateway. Support notes say to go to the WiF

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user_qvyx2v Welcome to our community forum and thank you @Again for jumping in with some helpful troubleshooting tips! Please let me know what happens when you try to access your Email here: https://www.xfinity.com/email so we can work together towar

XfinityEmilyB

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1 hour ago

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e mail

can't get in my Comcast e mail

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Xfinity home app not pushing phone notifications

The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5

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Rules and Automations

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service problems

Not getting all of our television stations

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Customer Service

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@user_lgiump I am with you!!! If there is a way to go legal action, I will join in!!! Show me the way!

Laurah28

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2 hours ago

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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user_3qzdz7 Thank you for reaching out! I would recommend clearing your cache, and cookies for your web browser or use a private browser window before accessing the Xfinity bill pay site.

XfinityMartyR

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2 hours ago

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Here We Go AGAIN!

Xfinity emailed me a notice the bill for service at my old address is due today. Attempted to logon to Xfinity and pay but as per usual ITS NOT WORKING AGAIN!! So, what do I do when Comcast penalizes me for late payment when YOUR PAYMENT SYSTEM isn't working?? This has been going on for YEARS!!!

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@XfinityRaf Yes, I've looked for the box. I think my husband took it to our city's electronics recycling event, not realizing what it was. I have not yet cancelled the TV service.

user_fclo5s

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2 hours ago

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Lost TV Box

I will be cancelling the TV service, but I noticed I would need to return the TV box. I haven't used that box in probably 10 years and have no idea where it might be. Is there any way to avoid the non-return fee? I've been paying a monthly fee for a box for years, which more than paid for the cost o

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user_pehk81, I am sorry to hear you have been dealing with this without a solution. I would be happy to help. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, clic

XfinityAngie

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2 hours ago

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RECORDING button gone!

I have had so many technicians at my house but no one can figure out what happened to my Xfinity account. I have TV plus with 300 hours of recording on my DVR. But my DVR just disappeared and I cannot record anything on my television! It keeps saying I am not subscribed to DVR but it is part of my p

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@user_rkbjb6 thank you for taking time to follow up. We appreciate you confirming you were able to get your questions answered regarding the Bring Your Own Device, that stays with the Xfinity Forum spirit. If you need assistance with anything new, pl

XfinityJustinC

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2 hours ago

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IMEI coming up not compatible

I am doing a body my device is unlocked I checked compatibility with ATT & Tmobile my device works fine on their their network I have a Flip 7 on Verizon network I need assistance to bring my phone back

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