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Hello @user_bfda07 thank you for taking the time to reacch out on our community forum! Did you get a notification on the Xfinity app or Xfinity website about a service interruption in the area?

XfinityAbby

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2 hours ago

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Modem not working

Had a bad storm and now modem for internet not working

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@user_t0vub5 Have you used peacock before? Have you tried using another email you could have used? I ask these questions to figure out our next steps, what have you tried to get it working?

XfinityKam

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2 hours ago

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Help activating Peacock account

I cannot activate my Peacock account via xfinity

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Hello @schippey and thanks for reaching out on our Xfinity Community forums! As @Latoque helfully pointed out here on the thread, you can go to a web browser to access your email.  If you go to Xfinity.com and sign into your account.  Once

XfinityCliff

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2 hours ago

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Log into Email [Edited]

I want to log on to my email account [Title Edited: "Personal Information"]

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Hello @AtoZ0to9 thank you for reaching out on our community forum. I know this situation has been frustrating. It sounds like the security team was able to get this resolved for you. Did you need additional assistance with gaining access to your acco

XfinityAbby

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2 hours ago

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Unable to manage account, store won't help, and agents can't access my account

Since adding Xfinity mobile I haven't been able to manage my account online or on the app. I've been to the store, and they won't help. I call agents, and they can't even pull up and verify my account. No matter what I do I always get the same error message that my account contacts need to be verifi

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Modem not working

Had a bad storm and now modem for internet not working

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Customer Service

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I have tried direct messaging here and I have tried chatting Again and I have tried calling - and nothing gets fixed! The chats here and regular chat take literally HOURS which I don't have to spare. I would appreciate a direct phone number, that wi

user_c3vuwh

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2 hours ago

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For the 100th time....Cancel my service!

Why I have tortured myself with this company for the past 15 years is beyond me. I cannot even explain my degree of anger. I am so sick of THE worst customer service known to man. I have posted on here so many times and have NEVER, NEVER been satisfied with the end result of ANY issue and that's ONL

Question

Hello @user_3ypjvj, I completely understand that you want to cancel your Xfinity services, but we would hate to see you go! May I ask what is prompting this decision today? If there’s something we can do to improve your experience or address an

XfinityQuemekia

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2 hours ago

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Cancel internet service

I need to cancel my internet service effective immediately.

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So basically the subscriber (customer) is 'ripped-off' as usual!

srtowens

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2 hours ago

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Recording Programs on TV GO Channels

Why do 'record options' come up on some TV GO channels for programming being shown and not on other TV GO channels?

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Cancel internet service

I need to cancel my internet service effective immediately.

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Customer Service

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That's great to hear!😀 We are so glad you got the help you needed to get your connection corrected. Hopefully, humidity will behave itself! Is there anything else we can help you with regarding your internet connection or anything Xfinity product re

XfinityMelinda

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2 hours ago

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My www turning off and on

My www turning off and on. Off for a min or 2 and than back.

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Yes it says that there is already another peacock account associated to Xfinity account and I can’t find it.

user_t0vub5

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2 hours ago

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Help activating Peacock account

I cannot activate my Peacock account via xfinity

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@user_t0vub5 Hey! Thanks for posting in Forums, What happens when you try to activate peacock? Are you getting an error message and how are you trying to activate it?

XfinityKam

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2 hours ago

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Help activating Peacock account

I cannot activate my Peacock account via xfinity

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Thank you for taking time to reach out on our Xfinity Community Forums page, @user_2txhbf. I certainly understand your concern, I know personally I do not like my bills going up either. I always recommend viewing your Xfinity bill online which can gi

XfinityAbel

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2 hours ago

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Why did my bill increase without being notifief

My bill keeps going up and I’m not going to pay it

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Running strong so far, hopefull for good.

user_geneg

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2 hours ago

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My www turning off and on

My www turning off and on. Off for a min or 2 and than back.

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Married life

Movie I was watching or streaming from Xfinity and now I can't why not I wasn't done

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Channels and Programming

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@user_5ew6va Thanks for letting us know. What happens when you try to use your email?

XfinityBenny

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3 hours ago

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Pay my bill

I’m trying to pay my bill with a different card other than the one on my account

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XfinityAmandaB, thank you for your reply and information. While Xfinity Comcast has not explicitly stated in official documentation that I've reviewed, the corporate shift toward the Xumo box aligns with the restriction of the Xfinity Stream app on

user_lp8v2o

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3 hours ago

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High-Tier Account Glitch / Apple TV App Crash Loop (out-of-home.title)

I downloaded the Xfinity Stream app for the first time yesterday Tuesday (7/14/26). I attempted to sign into the official Xfinity Stream app on my fully compatible Apple TV 4K 3rd Gen (Model A2843), but have been unsuccessful. After completing the ://xfinity.com sequence on my local home network, th

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Xfinity Gift Card

Hello, I received an Xfinity gift card, but the link provided is not working, so I am unable to claim it. Has anyone else experienced this issue? I would appreciate assistance with accessing and claiming my gift card. The email its self seem a little suspect, but this is the time that they said I wo

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Xfinity Compliments

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Why did my bill increase without being notifief

My bill keeps going up and I’m not going to pay it

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Sign-In and Account Management

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Help activating Peacock account

I cannot activate my Peacock account via xfinity

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Customer Service

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