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user_b9sz4o, I see you are having issues on your end as well. Can you tell us more about this, and any troubleshooting you've done so far? Any other App doing the same on the X1 box?
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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terrible customer service experience
I'm not sure where my post went, I made one yesterday but it's gone. I guess it was deleted, not sure though. Doesn't matter, I'll just remake it and post it here, again. I'm infuriated with my customer service experience. So contacting customer service about how shoddy my customer service experienc
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Customer Service
The Bluetooth speakers in my new MotoMotion sofa also are detected but will not pair with my Xumo box to receive its sound. It detects the sofa speakers then messages “not supported”
Xumo has bluetooth settings but wont allow me to connect
I was forced to upgrade from an xfinity flex box. My flex just stopped working one day and when I spoke to xfinity, I was told that it wasn't supported any longer because they changed over to the xumo boxes. Which is super Irritating because it was working perfectly fine and had been for a very long
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@XfinityJustinC This is not an acceptable reply. The online service rep received the IMEI first, and knowing the compatibility but without telling me, still requested my SSN/DOB. I asked why didn't tell me about the compatibility sooner
Shady practice from online customer agent
I had a chat online with a customer service agent, asking about internet service plan options. As an existing customer, I was given a couple of speed tiers with optional a new phone line bundled for free. To continue setting it up, the agent asked me the IMEI of my phone (factory unlocked Moto G Pow
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@user_nm2nsv I'm not using Outlook and am having the same issues. Doesn't seem that things are "fine".
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Switched to Xfinity mobile and my iPhone is now not receiving any SMS messages
I just switched from ATT to Xfinity mobile, and I have an iPhone 16. Prior to the switch my SMS messaging was working fine. Since switching, I can receive iMessages, but not SMS messages. This is incredibly problematic because I am not receiving any of the two factor authentication code texts to log
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Network
I was able to resolve my issue with a senior member of the loyalty department. Very glad that I didn't have to change cable TV provider.
Xfinity is not loyal to customers.
My Xfinity went from $313 in January to $485 in December. This absurd. The last time this happened I had to change the service from my wife's name to my name. In other words 27 years of service to a company does not mean anything. This time I called in December to renew and somehow my information wa
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how do i disable auto extend
i want to disable the auto extend feature for live sports recording
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X1
Thanks. This is helpful. The comcast tech is saying things are fine with the server and telling me it is probably my Outlook
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Xfi Pods
I have 3 xfi pods that have been working just fine. All of a sudden two of them disconnected and started flashing white as if they can't connect to the network and they show up as "offline" in the app. Whenever I try to set them up again I get stuck on "Waiting for wifi extender to come online" scre
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Xfinity App
Xfinity membership spam
I got a spam email from Xfinity about "Xfinity membership" which I never enrolled in. At the bottom of the email you claim it's "service related" which is a lie, the only service I get is home internet. Where can I delete my xfinity membership and stop that spam from ever coming to me again?
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Customer Service
Remove my information from here
I was not aware of this and I think this is why I'm having the problem
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Billing
My experience is mainly with Outlook (on a Mac, the 2019 edition, I believe). I tried once from Comcast webmail. One time mail went through; an hour later, to the same address, it did not (with the usual 5.1.1. error msg).
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Extremely Slow Internet
For the past month I've had extremely slow internet that is only about 1% of the speed that I pay for. I've done quite a bit of troubleshooting on my own to determine that it is the connection that comes from the ISP that is slow and is not being bottlenecked by the modem or router. I've checked the
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Your Home Network
same thing happening in Maine to email addresses at bowdoin.edu I just tried sending some test messages directly from the comcast server and at least so far am not getting the bounce back messages. Normally I'm sending from Outlook and having the DNS
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Thank you for reaching out to us @StacyR1! Our steps for activating Peacock Premium as a Platinum Xfinity Rewards member can be found here. Here are the step-by-step instructions: Log in to your Xfinity Rewards account. Click on the reward titled Ge
How To Activate Peacock Premium?
I just got my account upgraded to Platinum so now I have access to Peacock Premium. The issue is, I have been trying all day to figure out how to activate. Every time I try to, Xfinity sends me to the Peacock site then when I try to sign in or sign up there, they send me to page to Pick a Plan. I am
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Hey @user_3vx4qm, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to review any available and eligible promotional offers on your account. Please send a direct message by clicking the chat icon i
Hello, I need help finding a new promotion
After 2 years of these prices, I am about to get hit with a big bill and either need to cancel the service and find another internet provider or get a new promotion. If one of the Xfinity employees could help me, that would be great. Thanks in advance.
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Thank you for reaching out to us @user_99jf9d! I know that after a long day, the last thing I'd want to do is spend my evening troubleshooting, so I really appreciate you taking the time to try those steps! I saw that @user_c2eq10 suggested checking
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Thanks for posting on our community forums, user_jzxk3o. I see @DreamSayerZ offered a response. They are correct. The hotspot is included with the internet service. Thanks for your help, DreamSayerZ!
XfinityDilary
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Xfinity Mobile
Hello, is the “Xfinity mobile” WiFi hotspot free with my 400 mb/s plan? I’m concerned as my phone has been automatically connecting for months and I don’t have a mobile plan with Xfinity.
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