I previously received an email stating I would have a loyalty discount automatically applied to my bill once my current plan ended. However, the newest bill total has more than doubled and no loyalty discount has been applied. I Have not made any changes to my plan.

My new Samsung tv will not start on my xfinity box

Music choice channels are very glitchy. The screen and sound often freezes with black horizontal lines, plays for a few seconds, the freezes again… This has been an issue for the past two years. I’ve tried restarting everything, replacing the modem. Frustrating.

I received a loyalty discount email in December that stated my current promotion rate would be extended one more year. My first bill was just processed and my rate increased from $38 to $100. I contacted customer service and was told the email was a scam. Then offered me a new plan at double what I

remote has red light How do I pair

I received a notification from xfinity@updates.xfinity.com and a text from 266278 stating that a "Loyalty Discount" credit will be applied to my bill for 12 months starting February 16, 2026. However, I cannot find the specific dollar amount of this credit anywhere. It is not listed in the "Account

I received an email (text included below) back on Dec 13 saying that I would be getting a "loyalty discount" going forward. Given no specific pricing in the email, I had assumed the "loyalty discount" meant I would keep my $27.99/mo pricing. However, since then my bill has more than doubled from $27

Just got an email today from Xfinity that I copied and pasted below: ----- Great News! We're giving you a loyalty discount We hope you're enjoying your Xfinity Internet. As a reminder, your current promotional pricing expires on March 6, 2026. However, to thank you for being an Xfinity customer, we'

I noticed last week that I can't see expiration dates for on demand movies. It's not a problem with any specific network. It happens for HBO, Showtime, Starz and MGM Plus. When I select "watch options," the expiration date is no longer there. I can see the year the movie was released, and the length

Can't locate my email Yahoo not helping

I have been in my current home about a year and we’ve had Xfinity since we moved in. Over the last 3-4 month I have experienced frequent outages - usually lasting only a minute but sometimes 5-10 minutes and on occasion even longer. If I do a hard reset of the router, it usually resolves the problem

I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH