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user_qu7d23 Are you using your personal device to access the app, such as a phone or tablet? To change the language of the Xfinity app, update your mobile device's system language settings, as the app generally inherits this directly. 

XfinityAirelle

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1 hour ago

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My bill

How do I find my bill ?

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Xumo Number buttons for Xfinity Stream App

Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,

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Flex

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Yes it comes up spanish

user_qu7d23

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1 hour ago

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My bill

How do I find my bill ?

Question

user_qu7d23 Okay so you are saying that the app shows up in spanish?   

XfinityAirelle

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1 hour ago

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My bill

How do I find my bill ?

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U

Pay my bill in english

user_qu7d23

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1 hour ago

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My bill

How do I find my bill ?

Question

Try here using your user ID and password----------------- https://connect.xfinity.com/appsuite/

Latoque

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1 hour ago

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comcast email

I have a comcast email account how do I sign into it

Question

Thank you for reaching out to our team here. If you sign up for Peacock through your Xfinity X1, Xumo Stream Box, or Xfinity Flex TV Box, you can manage your Peacock subscription plan through your TV Box. Go to Settings on your Xfinity X1

XfinityJohnG

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1 hour ago

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upgrade to Peacock Plus without ads

How do I get an upgrade to Peacock Plus without ads?

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@XfinityDena The "Safe List" in Comcast email is not the same thing as a "white list" in other email programs.  The safe list in Comcast (if enabled) only allows incoming emails from contacts that are on that list----------nothing else will ge

Latoque

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1 hour ago

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email from Brother always goes to Spam. How to whitelist?

When my brother send me an email it always goes to the Spam folder. How to white list and don't send me to the Customer Security Page as that is useless.

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@user_3iwukc - the chat button shows up by only after you login the forum

Buddy_SF0

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1 hour ago

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very frustrated with Xfinity today & still no XB10 modem for me

So frustrated right now. I chatted with a Xfinity agent this morning asking if the XB10 modem was available in San Francisco. The Xfinity rep told me that my local Xfinity store did not have the XB10 but I could go to the Xfinity store in Daly City where they had ten XB10 modems in stock. After driv

Question

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How do I contact you. When I add my account nuber it was considered personal information and deleted.

user_45d546

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1 hour ago

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Xfinity changing my servic without my permission

Xfinity has a serious issue. I have been told multiple times in chat sessions, through emails, and verbally over the phone, that if I accept a $30 a month discount, I would not lose my grandfathered cable plan. I did. Chat session number is [Edited: Personal Information]. I have copies of the emails

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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

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1 hour ago

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Bill varies between $65 and $85 monthly

Can someone tell me why my bill is $65.00 one month, $85.00 the next month, $65.00 the month after that, and now i'm billed $85.00 for the upcoming month? It makes no sense. These are the "regular monthly charges".

Question

Great question, @user_c54fa9! And we're here to help :) 1. Log in to My Account 2. Select the purple Account icon in the upper right corner 3. Select "Billing" 4. Select "Bill details" 5. Select "Statement history" 6. Click on "Statement PDF" under

XfinitySara

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1 hour ago

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Billing Statements

Where can I locate past billing statements?

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upgrade to Peacock Plus without ads

How do I get an upgrade to Peacock Plus without ads?

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Accessibility

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user_qu7d23 Hi there! Are you getting an error message or are you having trouble signing in?   

XfinityAirelle

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1 hour ago

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How to pay my bill

Trying to pay my bill how do that

Question

Bill varies between $65 and $85 monthly

Can someone tell me why my bill is $65.00 one month, $85.00 the next month, $65.00 the month after that, and now i'm billed $85.00 for the upcoming month? It makes no sense. These are the "regular monthly charges".

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Billing

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No I wasn't able to get to.pay my bill

user_qu7d23

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2 hours ago

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How to pay my bill

Trying to pay my bill how do that

Question

@user_z2z7ni How are you trying to access the email?  Exactly what happens when you try to sign into the account?

Latoque

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2 hours ago

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Cannot Access Email [Edited]

why can i not access my email

Question

@user_h3c01a Exactly what happens when you try to sign into the account?  Are you getting any error messages?  How are you trying to access the email?

Latoque

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2 hours ago

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Can't get into my Email [Edited]

I can’t get into my email

Question

Reset password . I forgot my Comcast password If you are asking about your Wifi network name and password (aka "Network Key"): If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password I

BruceW

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2 hours ago

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Forgot Comcast Password [Edited]

Reset password . I forgot my Comcast password

Question

Thanks for posting on our Xfinity Forums @guia, and I appreciate you moving the post @EG, to ensure it gets to the right place. While the purchase may have been made through Xfinity, Paramount+ is a third party app and would require its own username

XfinityAbel

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2 hours ago

 to the conversation: 

0

help with activating a service we recently purchased. Our usual ID and password doesn't work with the tv sign in

We bought Paramount+, received an email saying its was all set. Tried to sign in with ID and password we use for all Xfinity services and it would not work after several and several attempts. we looked up user id on our account and used the various ones listed as options after trying the usual email

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