Xfinity Community Forum

Hi user_5jri61, since your transition is complete, Yahoo completely manages your email account. Because Xfinity support teams no longer have access to your account details, you would need to reach out directly to Yahoo Support for help.

XfinityQuemekia

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1 hour ago

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comcast.net email

want to log into my comcast.net email

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user_hfr9lv Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup

XfinityVictor

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1 hour ago

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Requesting Replacement for Heavily Damaged/Smashed Yard Pedestal

Hello, I need assistance getting a heavily damaged Comcast/Xfinity utility pedestal replaced on the edge of my property line right next to my driveway. The plastic housing is completely crushed and caved in (I have attached a photo for reference). I am concerned that the internal components and wiri

Question

... daterange:yyyymmdd-yyyymmdd ... See https://forums.xfinity.com/conversations/customer-service/can-xfinity-bulk-delete-my-emails/68e501fd19d01b57e460dfa8?commentId=68e52326566ff24c9ba53182 for the correct format and other information about Datera

BruceW

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1 hour ago

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i want to delete old emails in a particular date range. How do I do this?

I searched and found a command that uses daterange:yyyymmdd-yyyymmdd to compile old emails that can then be deleted. But this did not work for me. Must be doing something wrong, or this is not the correct command.

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Okay gotcha! We can't have two peoples names represented on a single name line, but we can definitely help update the name on the mailing address if that'll work 👍 To get started, please send us a direct chat message with your full name, the name li

XfinitySeth

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1 hour ago

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Add Manager as Billing Statement Addressee

Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity

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It doesn't have to be the sole recipient. If it could be in addition to mine, that would be preferred but if that is not an option, then yes their name can be the only name listed on the bill while the payment information and primary account owner in

user_b0qyzl

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1 hour ago

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Add Manager as Billing Statement Addressee

Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity

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user_2j1xfh Is this happening on a specfici program or network that you're watching by any chance?

XfinityShawn

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1 hour ago

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Continuously getting RDK-03117

I have tried all of the troubleshooting steps. The box will start working again for a few moments and then results to this error again. How do I reach someone that can actually help solve this? The box is about 5 years old, so I am thinking it likely needs to be replaced at this point.

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Requesting Replacement for Heavily Damaged/Smashed Yard Pedestal

Hello, I need assistance getting a heavily damaged Comcast/Xfinity utility pedestal replaced on the edge of my property line right next to my driveway. The plastic housing is completely crushed and caved in (I have attached a photo for reference). I am concerned that the internal components and wiri

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Customer Service

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I need to speak to someone about my Internet service not working very good today

I’ve reset the motor of restarting my TVs everything I need help somebody needs to contact me and tell me what to do. Look into my account and figure it out cause I’m kind of [Edited: "Language"] off.

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Your Home Network

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@MacLady As @Again has mentioned a lot of good steps to take ultimately, this is something you will need to take up with our CSA department as they are the ones that call look into why your email is being blocked. As suggested, your email could now

XfinityMichaelC

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2 hours ago

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Why does Xfinity keep censoring my emails?

I get a lot of phishing emails that I need to report to the hosting servers. For example, Survey Monkey and Wix are hosting the latest spate. [Removed Malicious Links]But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?And the ir

Question

To confirm, are you trying to have your spouses name as the sole recipient on the mailing address of the bill itself, or something else?

XfinitySeth

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2 hours ago

to the conversation:

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Add Manager as Billing Statement Addressee

Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity

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want to access my email [Edited: "Personal Information"]

user_z2z7ni

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2 hours ago

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comcast.net email

want to log into my comcast.net email

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user_kn2l80, oh no. It seems to make me wonder if it could be related to cache and cookies. Have you cleared those and reattempted?

XfinityQue

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2 hours ago

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Access denied on Xfinity app

I have a similar problem in getting "access denied" trying to log into the Xfinity app. I have deleted, reloaded, restarted the phone without success. I can't seem to get anywhere.

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no channel numbers on my stream guide

There are no channel numbers on any of my devices including the using the cable box

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Xfinity Stream Website

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Hi there, thank you for the response. The account and billing information can remain under me as the primary account holder, that is perfectly okay. The link you sent did not outline a way to add my account Manager's name to the billing. I clicked on

user_b0qyzl

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2 hours ago

to the conversation:

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Add Manager as Billing Statement Addressee

Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity

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email not working and messages vanished

all of my "sent" messages vanished sometime over the weekend, and I have not gotten email for a couple days now. I've been using comcast email for 25 years. Sent test message to myself and that did not come through either.

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Email

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Hey there user_3yomzb 👋 I appreciate you being a member of our community! Above all, we always want to make sure you're getting the best rate possible for your services at all times, so we're happy to help with that 👍 If you could send our team a d

XfinitySeth

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2 hours ago

to the conversation:

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lower my monthly bill

please provide any specials for a plan that will lower my monthly payment

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Hello Joebert, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I would like to assist you. Please send our team a direct message with your full name, the name listed on the account (if different)

XfinityJeffB

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2 hours ago

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Bait and Switch?

To whom it may concern: if that's anybody At this point I don't remember why I originally contacted you in the first time. The agent in chat told me that my router was not working at the same speed as my plan and that she could get me a. Xfinity Wi-Fi gateway at no extra cost. I said I switched to a

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Thank you very much for reaching back out to our team. That is definitely an issue we can look further into from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message. &bull

XfinityJohnG

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2 hours ago

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Heat related outages = Trying to sell me more services

The first three days of this work week were really hot (90's) here in Maryland. Since we got our service back in October, it has worked perfectly. On Monday, once we hit the really hot part of the day, we lost our connection over and over. It would drop out, reconnect, stay for 5, 10, 30 minutes the

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lower my monthly bill

please provide any specials for a plan that will lower my monthly payment

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Billing

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Bait and Switch?

To whom it may concern: if that's anybody At this point I don't remember why I originally contacted you in the first time. The agent in chat told me that my router was not working at the same speed as my plan and that she could get me a. Xfinity Wi-Fi gateway at no extra cost. I said I switched to a

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Customer Service

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