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Go ahead and send us a direct message with your full name and service address. We will get someone scheduled if there isn't an appointment already set up. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click th
Repair to Coaxial Cable Line:
I need the line going into my home repaired asap work from home and need it replaced asap
Question
@XfinityMatthew Putting in a new section to our driveway it was hit when digging so cut in half we had miss utility out and they said it was clear there. I called yesterday but I am not sure the people understand what I was saying. They called to t
Repair to Coaxial Cable Line:
I need the line going into my home repaired asap work from home and need it replaced asap
Question
Damaged Pedestal
My cable pedestal in my front yard is damaged with exposed wires.
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Your Home Network
ok tried 2 different hdmi cables and the picture and sound went off this morning. I get a message that there is an issue with the internet connection. The app says the box is connected. Now what are my options ? All of my devices should be working. T
Epson printer can’t connect to Wi-Fi home network and tv in bedroom constantly blacks out
Got a new gateway Xb8 3 days ago now Epson printer won’t work and Sharp television blacks out randomly Tech came out yesterday and got everything working, except printer(my fault because I forgot to check it before he left) however that night tv occasionally blacks out and tv box needs reset. Xfinit
Question
Thank you! Direct messages sent last night. Good luck.
incoming email from a family member at metrocast.net is blocked before reaching my comcast.net mailbox.
Email from a family member @metrocast.net is blocked before reaching my comcast.net mailbox. (It does not arrive in my inbox or junk folders.) The situation occurs periodically - every month or so - and persists for days before eventually returning to normal. If, during the periods when things don't
Question
Go ahead and send us a direct message with your full name and the service address and we can see if we can figure out the root cause. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Mess
Fox News Channel Always Pixilates [Edited]
My Fox News channel is always pixilating. Sometimes to the point that the channel is unwatchable. Any time I've called Customer Service or used the Xfinity app all they recommend is to restart the box. Sometimes it helps but there is always pixilating going on. Any ideas on how to fix? It's usually
Question
This problem has been going on for years. I've been living with it up to this point but now it's becoming too hard to watch with all the distortions. And since I pay a lot of money for cable I want to start having Xfinity start looking at it.
Fox News Channel Always Pixilates [Edited]
My Fox News channel is always pixilating. Sometimes to the point that the channel is unwatchable. Any time I've called Customer Service or used the Xfinity app all they recommend is to restart the box. Sometimes it helps but there is always pixilating going on. Any ideas on how to fix? It's usually
Question
No, my question was not answered.
Fox News Channel Always Pixilates [Edited]
My Fox News channel is always pixilating. Sometimes to the point that the channel is unwatchable. Any time I've called Customer Service or used the Xfinity app all they recommend is to restart the box. Sometimes it helps but there is always pixilating going on. Any ideas on how to fix? It's usually
Question
There was enhanced work done in our area this week and now picturs are tiling and the sound freezes up. There was never an issue before
Pixelation/Tiling of TV picture following “network enhancements”
Two days ago Comcast/Xfinity notified myself and my neighbors they were completing "network enhancements" in our atea and so our Xfinity services would be interrupted for most of the working day. After service was restored (and I got the all clear notification from Xfinity), I noticed all TV picture
Question
This is usually a message that corrects itself in less than a day. But if you'd like us to troubleshoot there's a few things we can try. Send us a direct message with your full name and service address. To send a "Direct Message" to Xfinity S
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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@XfinityMatthew no why can't i acces voice mail. Says all circuitsare busy for the last 6 hours
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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Good morning @user_obzahj, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. To cancel a subscription to an app like Paramount+ you can do that directly on the X1 box in the apps & subscriptions secti
XfinityJeff
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2 hours ago
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Paramount +
How do I cancel paramount+?
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