Xfinity Community Forum

@user_vbffn1 Thanks for reaching out to us, If you cannot see your downloads, ensure you did not log out of the app before activating airplane. Also you may want to make sure your device has enough storage before downloading the recording. Also try t

XfinityOrlandoM

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54 minutes ago

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xfinity stream downloads iphone

When I download a recording in my Xfinity Stream app from my DVR in my IPhone it shows up in the downloads folder, once I exit out of the app, and sign in again the downloads are gone if I go to the recordings it shows with a green down arrow "On this device until ....." Cannot watch in an airplane

Question

Interesting. We may need to run a few signal tests and build a report from the account and equipment. Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this foru

XfinityThomasD

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56 minutes ago

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HBO Max buffering and foreign language isdue

Subscribe to HBOMax thru xfinity. Impossible to watch on TV via X1 box. Constant freezing and buffering, and will switch to different language in the middle of the episode. This is the only streaming application that does this and the only streaming I purchase thru xfinity. This does not happen with

Question

user_l9srm0, Hi there! Thanks for taking the time out of your Tuesday to reach out. I can certainly understand the inconvenience caused by this experience as a consumer myself. That’s definitely not how the visit should’ve gone. What you&

XfinityGabriel

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57 minutes ago

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Lazy tech

Tech showed up 2 hours early. No call or text. Wouldn’t listen to my mother in law about calling me. Moved my modem to a different room. Said is was activated. It wasn’t. Said he needed to gain access to a junction block in the outside closet. No box exists in that closet. They left all the covers o

Question

I'm not seeing any date limitations specified in the membership reward. I may recommend contacting the Universal Ticket Support Team at 407-224-7840, which I found on their website.

XfinityThomasD

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57 minutes ago

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Xfinity Rewards code for Universal tickets

I saved the Disney Orlando discounted tickets offer. When I try to use them I can’t book tickets for August. The maximum is only June 25th. I wanted to surprise my wife for her birthday in August. Why can’t I book passed this date?

Question

@user_be8y95 We would not be able to comment on why you were contacted by a law office but can dive into your account and provide a status update as well as review any recent account activity. If you could please send me a DM with your first and last

XfinityBradM

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59 minutes ago

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Pay my bill

I'm trying to pay my past due bill

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You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your lin

DreamSayerZ

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1 hour ago

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Need a pin

To release the phone thats locked

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Lazy tech

Tech showed up 2 hours early. No call or text. Wouldn’t listen to my mother in law about calling me. Moved my modem to a different room. Said is was activated. It wasn’t. Said he needed to gain access to a junction block in the outside closet. No box exists in that closet. They left all the covers o

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Customer Service

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You can access your email from a web browser at; https://connect.xfinity.com/

DreamSayerZ

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1 hour ago

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emails

I want to see and read my Comcast emails

Question

You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your lin

DreamSayerZ

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1 hour ago

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Transfer pin number

Need a transfer pin number

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Yes, it only happens when watching thru tv box. It’s fine on Roku or watching on thru app on computer

user_x0o09k

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1 hour ago

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HBO Max buffering and foreign language isdue

Subscribe to HBOMax thru xfinity. Impossible to watch on TV via X1 box. Constant freezing and buffering, and will switch to different language in the middle of the episode. This is the only streaming application that does this and the only streaming I purchase thru xfinity. This does not happen with

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Transfer pin number

Need a transfer pin number

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Devices

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Just clearing out my DVR and I'm moving to Hulu +live tv. NFL Network was the last straw. Called & was told I'd receive a $29.46 credit...of course it hasn't happened.

user_rd0xgp

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1 hour ago

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Less Channels for More Money With Xfinity!

Are you still in negotiations with Scripps? Miss those channels lost. Also, why did I also recently lose the NFL Network (channel 181)? Seems you continue to offer less (channels) for more (money). I have been a loyal Comcast (Xfinity) customer for over 25 years but I fell it is time to finally pull

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I've just paid 148.+, to have my mobile service restored, and I've been without service for 2 months now, Comcast charged for that amount and for 2 whole months I've been without my service. Someone from Schiff law contacted me about a fraudulent CHA

user_be8y95

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1 hour ago

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Pay my bill

I'm trying to pay my past due bill

Question

Appreciate you reaching out about this user_jv11a. Could you please walk through these steps? This should get everything all sorted out for you: 1. Log in to your account on xfinity.com, then open Xfinity Assistant: xfinity.com/xfinityassista

XfinityTommy

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1 hour ago

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Peacock problems activating

So I'm over at www.xfinity.com/yoursubscriptions and it says "Activatation required" and "activate'. I hit the "activate" button to head to get the new pop up that says "active peacock premium" which takes me to https://www.peacocktv.com/partner/failure. I'm not sure why I'm getting the failure mess

Question

user_52o2fh Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you were expecting a $40.00 credit a month for having Xfinity Mobile. You mentioned you have a SIM card, did you ever activate the line? The di

XfinityBillie

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1 hour ago

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missing $40 for 12 months credit

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I signed in, and responded on direct messaging twice, and am still getting nowhere. I really don't think XFinity wants to address this question.

user_83goyr

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1 hour ago

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Residential sales tax certificate

I have been trying to access the residential sales tax certificate so I can file it with XFinity. The closest I came was when another customer asked for this and was directed to DM. I tried that and was admonished for using it, then ignored. Is there ay way to access this form and, if so, where? Als

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I’d love to and I did Christy… I messaged support and the first person to reply seemed like she would be fairly helpful (I think it was you as it was also Xfinitychristy who replied to my DM). But it got late and this morning the support

user_vaygnh

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1 hour ago

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Bundle Activation Isn’t working for Disney plus and Hulu

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

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emails

I want to see and read my Comcast emails

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Network

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It doesn’t saying anything about the discount only being good for before June 25th. The offer is called “ save on tickets to universal Orlando Florida”

user_btfn66

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2 hours ago

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Xfinity Rewards code for Universal tickets

I saved the Disney Orlando discounted tickets offer. When I try to use them I can’t book tickets for August. The maximum is only June 25th. I wanted to surprise my wife for her birthday in August. Why can’t I book passed this date?

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trying to access my comcast email

can't access my email account with comcast

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Email

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