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what is $120 excess charge for?

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@user_kc38v4 Thank you for reaching out. I have not heard of that happening with writing an email, and it's saving multiple drafts while you are writing the email. If the email has already been transferred, you will need to contact Yahoo support for

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how to get away from yahoo I hate yahoo

I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from

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Hello @booboogin, thank you for your comment. Are you able to receive your emails from the Xfinity site by going to https://www.xfinity.com/email?

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why does the IMAP account password pop up each time after I have already updated my email

Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS

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cecil1992 Thanks for reaching out about MS Teams calls dropping when another device connects to your WiFi. Are these calls on a work computer using a VPN by chance, and does your speed support the amount of devices connected that you know of?  

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MS Teams Calls Disconnecting [Edited]

During working from home I can frequently see that MS teams call disconnects whenever a new device starts to connect and receives internet call Router is not capable of handling internet outburst and packets momentarily when new device connects [Title Edited: "How to write a helpful post"]

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Hi there @user_czntlb Thank you so much for reaching out on our Xfinity Community Forum about downed lines in your driveway. I'll be happy to assist.  Can you confirm if the downed lines are impacting your service?

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Cable lines down

We have called xfinity multiple times with down cable lines in our driveway onto the street. They have not come to handle the line. There was a storm on 2 nights ago that a tree knocked down the lines. We need someone here asap to take care of this

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Hi there and welcome to Comcast @user_7yxnpt. Thank you so much for reaching out to us regarding your concerns with Peacock. Now I do see that you missed the time frame to take advantage for the promotion. We can take a look at this for you and see i

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peacak premiun

Hello Xfinity Support Team, I am a current Xfinity Internet customer subscribed to the Gigabit x2 (2 Gbps) plan, which explicitly includes 24 months of Peacock Premium at no additional cost. I missed the initial 90-day automatic activation window, and now when I try to link my account via the offici

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My phone isn’t working properly. I can text but I can’t make or receive calls.

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my phone is not connected to the network

My phone went to sos and is not connected to the network. What do I do? It has been over 30 minutes

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Cable lines down

We have called xfinity multiple times with down cable lines in our driveway onto the street. They have not come to handle the line. There was a storm on 2 nights ago that a tree knocked down the lines. We need someone here asap to take care of this

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So another week passed and no help at all. Do you guys even help anyone?

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I am getting the message "You'll need to make a payment in person" when trying to pay online

I would like some help since the online chat did not help with this. They said someone would look into my account but that was more than 3 weeks ago.

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We can take a closer look to see if there is anything going on with the account. I am not seeing anything for the music channels as a widespread issue. Could you please send our team a direct message with your full name and full address? Our team can

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Music Choice Channels Issues

Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone

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No - Picture breaks up and sound is also breaking up. Works fine on Xfinity Stream

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Music Choice Channels Issues

Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone

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Hello, @user_qqg8t7 - Are you needing assistance accessing your Comcast email account?

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comcast.net

why can i not access my comcast.net email

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tstack Hello! Thank you for your reply. When you are trying to listen to one of your music channels, does an error code or error message ever come up?  

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Music Choice Channels Issues

Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone

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@user_4i3nki​ I connect via Ethernet. Roku stick requires WiFi.

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Request for Xfinity Stream App Support on TCL Google TVs

Hello, I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14. Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, inclu

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Hello, Did the Refresh and Restart both didn't resolve the Music Choice channels with "Breaking Up and Unlistenable" All regular channels work fine.

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Music Choice Channels Issues

Sometimes I do listen to the Music Choice channels like Sounds of the Seasons. Latey all the Music Choice channels are breaking up and pixelating. Don't know how long this has been happening. My music choice channels are in the 400 range and 1500 range and both have issues. Just wondering if anyone

Question

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