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I have no advice. I have adapted to Yahoo and pay to keep the zillions of ads they force on you:(

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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what is the status ofticket ECM0023869512

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: Exposed Cable in HOA Common Area – [Edited]

I am reporting an exposed orange Xfinity cable at [Edited: "Personal Information"] I do not live at this address. I am a board representative of the Deerbrook Place Townhome Owners Association, which owns and maintains the common-area lawn where the cable is located. The cable has been lying above g

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@user_xdrn6j Thanks for that information. Can you try checking multiple email addresses for us? This will help us isolate which email account your Peacock was linked to.

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Peacock for Platinum

Hello, I am a Platinum member and I have lost access after my membership was incorrectly dropped. I have performed all the troubleshooting listed on this forum but still cannot resolve. Please advise

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it tells me to pick a pick and asks for a credit card

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Peacock for Platinum

Hello, I am a Platinum member and I have lost access after my membership was incorrectly dropped. I have performed all the troubleshooting listed on this forum but still cannot resolve. Please advise

Question

Greetings, @user_igggjr! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about setting up your Xfinity Internet equipment. You have definitely come to the rig

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Starter Kit - Xfinity WiFi Gateway inquiry

Hello, I'm reaching out because I need to set up Xfinity Wi-Fi. I understand I have two options to obtain the starter kit: visiting an Xfinity store or having it delivered. I just want the pickup process clarified first. I noticed that appointment slots are available for Saturdays and Sundays, but I

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No changes, adding information for reference sake -

 commented 

2 hours ago

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Upload speed won't hold and packet loss - Xfinity assistant confirmed the street side network issue and packet loss.

We've been having an upload speed / packet loss issues for the past 9 days now. We've swapped modems, had two techs out, one line crew (this morning - which said the issue was fixed) and we're still having issues. I have a third tech coming tomorrow at 5pm, but we need the line crew to come out. I c

Question

status of a ticket

I have a temporary cable line that is on my lawn for 3 weeks. It needs to be buried. I believe the ticket is [Edited: "Personal Information"]

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Are you experiencing the same playback issues on the physical DVR, or does the issue appear to be isolated to the Cloud DVR? @moreorless

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Version 8.15.1.3747 on FireTV issues

Version 8.15.1.3747 will not let me watch recordings. Here is what happens, and it is a vicious circle. I record a (daily) show to watch later. The first time I watch a recording of the show, no problem. The second day, the NEW recording of the show will not load. It just hangs with the dot-dot-dot

Question

My wife has just gotten off the phone with another customer service person who did nothing to resolve this issue for us. It is my intention to cancel all services and find another mobile phone service provider. this is absolutely ridiculous.

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Phone stolen by fedex

I don't know what I have to do to get this issue resolved but it has been five days now and I have just been getting the run around from customer service every time I call or my wife calls. Fed ex delivered an empty box to our house! We have done all that has been asked of us. We have filed a police

Question

PS5 Connection Issues

I've tried to troubleshoot this with ChatGPT, but I still can't get things to work cleanly. I switched to Xfinity a few months ago and started having this problem. It took a while for me to put the two together. When I'm on the PS5, I never lose the full connection. If I'm in a game, I will stay in

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user_gntpkm Thank you for sharing your experience. When I have worked with log in looping before it was due to an account transfer after a person moved, but we were able to get that sorted out. I'm showing that we also offer 2 HBO/HBO Max service opt

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HBO Max Glitch

Why are there still problems with the "Subscription Verification Loop" regarding HBO Max....I had to cancel and not happy about it. Issue could not be resolved even with system refresh and app cache clearing.

Question

Believe me, @Shshhshsjs, I get it! Want me to take a closer look and see what I can confirm from this end? If so, please send our team a direct message to continue. Thanks! How to send us a direct message: Click "Sign In" if necessary. Click the "

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Old bill trouble

I recently changed addresses and I am unable to pay the last bill for my last address or access my old account in any way. How does xfinity expect me to pay a bill they actively refuse to let me access? Nothing on the app or website let's me switch accounts. Logging out then back in doesn't let me c

Question

Thanks - just sent direct message as requested

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Seasonal convenience plan

Review dates of seasonal convenience plan

Question

Good morning @sparklingonyx, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the payment, but you have come to the right place for assistance with this issue. Could

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2 scheduled payments for the same payment

We had scheduled a payment for our bill from last month because it was going to be late, as our paycheck dates have changed. After scheduling the payment we then got a notification a week later in the app saying that since it was overdue we needed to make another payment schedule for the overdue fee

Question

The service was just active today so the bill might not have updated. What confused me was receiving an email with my old xfinity ID saying I owed for this current month. My active account says I owe nothing. I just dont want xfinity claiming Im not

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Old bill trouble

I recently changed addresses and I am unable to pay the last bill for my last address or access my old account in any way. How does xfinity expect me to pay a bill they actively refuse to let me access? Nothing on the app or website let's me switch accounts. Logging out then back in doesn't let me c

Question

Hey, @Shshhshsjs! Thanks for taking the time to create this post with your billing concern. I totally understand wanting that taken care of, and I'm glad you reached out :) If you transferred service when you moved, any previous balance (owed or cred

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Old bill trouble

I recently changed addresses and I am unable to pay the last bill for my last address or access my old account in any way. How does xfinity expect me to pay a bill they actively refuse to let me access? Nothing on the app or website let's me switch accounts. Logging out then back in doesn't let me c

Question

2 scheduled payments for the same payment

We had scheduled a payment for our bill from last month because it was going to be late, as our paycheck dates have changed. After scheduling the payment we then got a notification a week later in the app saying that since it was overdue we needed to make another payment schedule for the overdue fee

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