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Is your mobile service with us or another provider? The email migration to the Yahoo server should have not affected your mobile contacts.
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
Question
@user_75a9f0 Thank you for dropping a comment on the thread. Latency showing up that early in the route is definitely frustrating, especially when it’s affecting something as sensitive as gaming. A few quick things that can help narrow it down
High Latency Under Load.
I've getting very high idle latency and sometime high latency underload for download and upload, tech was already out replacement my modem and still having some types of issue, can you please escalate this and take a look at my local node to see if there is any congestion issues going on, thank you.
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Hey @user_f4qb57 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding your game you are playing. Thank you for taking the time to provide such a deta
10-second latency spikes to Riot Games (Valorant) - routing issue at Independence, MO node
Hello Xfinity Support, I have an open ticket regarding latency spikes I'm experiencing while playing VALORANT. The spikes last under one second, reach 90-250ms, and occur exactly every 10 seconds. I've done extensive troubleshooting: Ran PingPlotter traces to Riot's servers Confirmed my home network
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Thank you for reaching out @christian_05 Were you getting uploads up to 100 Mbps previously with the XB7?
Netgear CM3000 only getting 40 Mbps upload speeds
I replaced my xb7 xfinity modem because of slow upload speed. I installed the Xfinity recommended CM3000 today but my upload speeds remain unchanged and only reach a maximum of 40 Mbps
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user_8pjlpa Is the issue with just the app, or does the touchscreen also having trouble with controlling the security system as well while at home? Do you get any errors when trying to sign into the app as well, or is it just looping when you click l
Xfinity Hime
My xfinity home doesn’t work. I cannot connect. The app is asking g me to sign in but it won’t let me.
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user_35ph3h Thanks for reaching out to us about recent area interruptions affecting your home. This certainly isn't the experience we want for our customer, and sounds like more work than normally needed for maintence. I would be happy to review what
Outage every single day - EXTREMELY DISAPPOINTED
There has been a “planned” outage in my home every single night the whole week. From midnight to about 5am. 3 days in a row and counting (there's one more coming up tonight) I need to work from home past midnight as well (and oncalls) and this is seriously impacting my work and productivity. This is
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Xfinity Support
I want to cancel my membership on the 30th of June. I am travelling outside US and I cannot schedule a call right now. There is no way to cancel through the website. What a pathetic company and service!
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Customer Service
@user_75liwi I am sorry to hear of this issue. To remove users from your Xfinity account, the Primary user must sign in to xfinity.com, go to Account and Identity, select the user, and choose Remove user. This deletes their ID, settings, and access.
Someone is on my account
How do I remove other users from the primary role or viewier account? I believe someone put password tracker on my phone and has other equipment signed up to my gateway as well. Would like them removed
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I have the same issue that I was dealing with months ago and just got frustrated and gave up. Now I'm trying again and getting the same results. Although I got the email about successfully activating, when I click on the link, it takes me to the stre
peacock
I have peacock through the Gig plan and it's activated. I've just spent 2 hours trying to get access to Peacock. Peacock has no record of my subscription. How do I access Peacock?
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Internet order isdues
On 6/3 I placed an order for full install of WiFi in the store. The rep tried a iPad 2x & the PC. Wouldn’t go through. Finally a manager placed it manually but couldn’t get an appointment. He called customer service. After a long wait, the rep put us on hold & reprocessed a whole new order. The rate
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Your Home Network
Got charged twice after cancellation
I already moved out of the US and no longer using my US phone number. I canceled the service and my number in mid April. However, I got charged on the beginning of May and June for recurring payments. When I reached out in May, I can’t even have a human agent answering me because it says my account
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Billing
County cut my cables outside no internet
Hello the county ,Dekalb county ga, cut so.e trees nearby my house and when I arrived home my cable line/coax from house and pole-was cut and down. Not sure if this is dangerous also I don't have any internet service. Can I get a repair call?
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Getting Started
Cancel Service
Hi @Xfinity Support, i am moving out and the apt does not support xfinity. I will need to cancel it soon please. thank you
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Your Home Network
Cancel internet service
Just posting so I may cancel internet service. Ty.
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Customer Service
Contacts on my phone. I did not have them backed up to iCloud.
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
Question
Good evening @user_vaj034, I have replied to our DM, and look forward to working with you to help find a resolution.
Account Help - Downgrade to Internet Only
Hi, I spent the last I don't know how long trying to get help through the Xfinity Assistant but it was completely unhelpful and refused to connect me to a live agent, which is why I'm reaching out here. I no longer need or use the TV or home phone service, I want to drop the TV and phone services en
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Cancel Service
Provide ability to cancel broadband service as I am changing provider.
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Customer Service
Hi user_5a7c04, thanks for stopping by the community forums! To confirm, are you running into the same issue as the original poster where you're unable to activate the service and cannot access Peacock Premium, or is your issue closer to user_zua8qe1
Cannot Activate Peacock Premium
I have tried multiple times to activate my free Peacock Premium Service. It shows up on the Streaming Service activation page but I get an error message saying please try later. This has been going on for months.
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user_v2vs2f Hello! Thank you for reaching out to us here on our Community Forum. Do the charges you received mention whether they were remaining device payments? If that does not apply to you, we may need to take a closer look at these charges you re
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Got charged twice after cancellation
I already moved out of the US and no longer using my US phone number. I canceled the service and my number in mid April. However, I got charged on the beginning of May and June for recurring payments. When I reached out in May, I can’t even have a human agent answering me because it says my account
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