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@XfinityAldrik​, I have been getting Internet drops, though I can't say if these errors in the modem log have anything to do with that. At some point I was tempted to assume that that was the case.

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Why so many "No Ranging Response received - T3 time-out" daily events in my modem log?

Getting Internet disconnections several times throughout the day, and it so happens that they coincide with "No Ranging Response received - T3 time-out" events in my modem's log. Modem is an Arris Surfboard S34. How can this be fixed?

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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2 hours ago

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New Construction: Line not ran to home

Just moved into a new townhome on Thursday, I had called and scheduled a technician to come out on Friday to route the line from my driveway into my house. The technician informed me that the main line has not been routed to my home or any of the other houses on my row and a separate team would need

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Not right now. Thank you so very much.

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2 hours ago

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

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NAS with Xfinity Gateway?

I want to add a NAS for remote data access and backups for a PC and MacBook, as well as mobile devices. I’m considering the Synology or UGreen, but am open to other brands if they work well with the Xfinity network. I also have a Linksys mesh if that makes a difference.

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Thanks for reaching out to us in reference to legitimate email communication. It shows that we have answered your concern. Do you have any additional questions that I can answer at this time?

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

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Thank you for confirmation.

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2 hours ago

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

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What is the name and address to your account?

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Can I get a Yahoo email invitation faster?

I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a

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Scam

If you wanna pay for a wifi service that doesn’t work 50% of the time then Xfinity is for you. Also would recommend if you love horrible ai customer service that helps you with nothing at all. Easily the worst internet service provider I’ve ever dealt with and potentially the worst company in Americ

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Thanks for verifying.

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2 hours ago

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Email transitiin

Is this legitimate? Tried logging in to yahoo email and it does not recognize username/ email address or password. MyXfinity® Important Reminder from ComcastLast month, we notified you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that as of October 29th,

Question

user_pe2z47 Thanks for creating a post on our Community Forums, as well as for having us in your home! What are the details of your current plan? Are you already enrolled in both paperless billing and automatic payments (with a bank account and routi

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[Billing] Need help matching a promotional rate I missed

Hi there, I recently signed up for Xfinity internet service at $60/month. However, I just realized that I missed a $50/month promotion that was available just last week. As a new customer, I was wondering if it's possible to have my account adjusted to this better rate? I'd love to stay with Xfinity

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Resolved, thank you so much for the assistance! Quick turnaround time and very friendly staff

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Request cancellation confirmation

Called Xfinity to cancel my serviceyy on 2/21, still didn’t receive cancellation confirmation as of yet.

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Update: I reached out to Xfinity Support per instructions. They weren't wiling to allow me to upload my PingPlotter data and insisted on having a tech visit. I am having a data routing issue involving specific packets to specific servers, so obviousl

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How do I Report a Faulty Node/Server Causing Excessive Packet Loss?

Apologies in advance if my terminology is off as I'm not a programmer or engineer, but for the past 6 months, I have had bizarre and very noticeable lag that didn't appear in common entry level diagnostic tests. Eventually, after reporting the issue to several game developers, one suggested that I u

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Line needs to be reburied

I have cable that was t buried deep enough in my back yard and now needs to be reburied

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[Billing] Need help matching a promotional rate I missed

Hi there, I recently signed up for Xfinity internet service at $60/month. However, I just realized that I missed a $50/month promotion that was available just last week. As a new customer, I was wondering if it's possible to have my account adjusted to this better rate? I'd love to stay with Xfinity

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