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Where do I find my mobile NOW account?
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
I cannot find my mobile NOW account
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
Regarding the internet discount question
I applied online on May 18,2026,for the Xfinity internet service with a 20 monthly discount for three years. I received the approval email on May 20.Could you please let me know from which month I can start without paying? thyank you very much!
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Billing
Mobile phone service is not showing up on my account though Only the Internet is showing up
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
theres no need for you to 'thank' me for doing what i had no choice in doing. i have already taken the course of action you ( dear robot ) have suggested. it ended up telling me to go to a store location, which is where i started and was turned TO&n
new remote
im not happy with the 'help' im getting from xfinity. i need a new remote. my remote is old, several buttons dont work. i did the online tests, it told me i need a new remote. the store told me i have to make contact online for a new one. the site told me to go to my local xfinity store. i am quite
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I thought that's what I'm doing right now.
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
How can I pay an outstanding balance on my Now mobile account?
The Xfinity operater is trying to get me an eSIM, but I have a $25 balance on my NOW mobile account. How can I pay this?
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Getting Started
July 18th - Compliment
July 18th - I want to commend Tina on her excellent customer service, She is a prime example on why I'm with Xfinity for 26 yrs. Ivan Rose
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Xfinity Compliments
my new x1 tv box will not complete its activation
new X1 tv box won't complete activation. Gets part way through and stops. I have two boxes, one works, one won't. I swapped out the one that works with the one that does not work. Still won't work. I am assuming a bad X1 box????
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X1
Hello, @user_tr50a, thank you for sharing your experience. We understand how frustrating it can be to repeatedly complete verification prompts, especially when you've already tried the suggested troubleshooting without seeing a lasting improvement. W
"Don't ask again in this browser" is neutered in 2FA
EVERY time I am asked to "verify", I check the "Don't ask again in this browser" button, but with rare exception, the next time I login, I am asked again. Why is this button present if it is routinely ignored? On the other hand, if it's a bug -- why, why, why does Comcast KEEP [Edited: "Language"] T
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Yes, you should be able to make your payment via app. That is actually our preferred method.
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
Hello, The Xfinity operater told m e there's a balance in my account. Can you help me pay that?
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
Thank you your post and all the details user_4d4cjw. We appreciate your time, and I will be happy to assist you. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address a
Voicemail and payment installments
I have two issues, and have contacted live agents. 1st issue - i have no access to my voicemail. *86 gives me a responce " sorry your accountvhas no access to the system. Please contact your system administrator. " This message after intalked to a live agent through the mobile app. 2nd issue - For w
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@Tippet6x You can swap them out at anytime, and have no worries. The only thing to consider is how old the modem is, and if it can handle the speeds on your account. Use the link here https://www.xfinity.com/support/articles/activate-xfi-gateway-app
Gateway not compatable with our new printer. I want to reinstall our old 2G Gateway
Good Afternoon I have reinstalled this new 5G Gateway many times. Our laptops are within 10 feet of the new router, and it is slower than our 2G Gateway. Yes, we have the extender to go with it, but that shouldn't be necessary, and I don't feel it is secure. Our new printer will not work with the ne
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Good afternoon! Thanks for posting on our Xfinity Community Forum, @user_dmy111! It's awesome that you're making great use of our app to help you with your devices 😀. If your modem shows as online in our app, but isn't appearing under Devices, ple
Gateway not showing up in the Xfinity App
My internet is up an running just fine, but my XB6 modem from Xfinity is not showing up in my Xfinity app. Under the WiFi tab it says I'm online, but under Xfinity devices is shows 0 devices connected. How do I fix this?
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I’m trying to sign in to accept your terms for emails but I cannot sign it.It won’t let me
I’m trying to sign in to Xfinityand it won’t accept my user name or password
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You will need to reach out to NOW customer service and request a new SIM card for your device.
Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question
Can I pay it via the app?
user_0r4hae
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Help my service is not working
When I go out of range of my server at home, I cannot call, text, or have internet and it says No SIM in the left-hand upper corner of the phone. It's like I don't have ant phone service.
Question