I can no longer connect my wireless cameras to my LAN following Xfinity’s latest update. This has resulted in slower speeds, increased lag times, and overall connectivity and security issues. The only way I can view my live stream camera footage and use its app is if I lower my Firewall settings, pu

I have a CODA56 on the 1.2 Gig plan. My download is fine, but my upload is capped at exactly 40 Mbps.

Today we've had our wifi crash now 3 times around 15-20 minutes apart. We've restarted it through the app and manually. We will on a semi-often basis have it crash sometime between 2-4 am cst but it's only temporary and usually comes back up on it's own with no restart needed which has happened sinc

I have received several emails from Comcast and Xfinity that they are upgrading our mobile plan to full speed at no cost as shown below. "We've upgraded your Comcast Business Mobile plan. Your high-speed, premium data will no longer slow down based on how much premium data you use. Once your line ex

When I wanna add new account, there is a message... what can I do? Also, I cannot find the direct message icon. You can’t make this change right now We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already.

I am writing to formally document a serious concern regarding my recent interaction with an Xfinity representative on April 9, 2026. During a call lasting over an hour, I was attempting to resolve a billing increase of nearly $50. The representative assured me he could provide a 5-year price guarant

My XB6 gateway has a very loud high-pitched noise coming from inside the unit, audible across the room. Rebooting and moving it did not help. What’s the best way to get Xfinity to replace it or swap it for a later model like XB7/8? I tried finding some customer support on the website, but that seems