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orcollins. I understand how important out-of-home access is, and I appreciate you raising this concern. At this time, there’s no finalized agreement between Xfinity and SCHN+ to support streaming or login with Xfinity credentials outside the ho
Space City Home Network
Why can't I stream SCHN away from home on the Xfinity Stream app? Nor log into the SCHN+ app with my Xfinity credentials, but people with DirecTV and FUBO can? And don't say to use the chat option, I tried that and got a broad copy and paste answer that didn't explain anything.
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Good evening, and thank you for reaching out on our Community Forums regarding your experience with changing your plan @tmackie79. This definitely isn’t how we want our customers to feel, and we’d be happy to take a closer look into thi
Why do your agents lie?
I lowered my bill yesterday and was asked what channels we definitely wanted to keep. I was told that my new package had them. Now I find out I was moved to a plan that has none of them, kept the channels I wanted to get rid of and was given a sports and news package that I would never have asked fo
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internet constantly drops
My internet connection drops about every ten minutes. We used to be able to stream tv with no issues. Now we either get a messages saying “when heavily congested, speeds may be slow”, or it gives us a No internet signal error. I’ve connected with virtual support and they say all the settings seem to
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Your Home Network
Why do your agents lie?
I lowered my bill yesterday and was asked what channels we definitely wanted to keep. I was told that my new package had them. Now I find out I was moved to a plan that has none of them, kept the channels I wanted to get rid of and was given a sports and news package that I would never have asked fo
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Customer Service
Thanks for stopping by and reaching out here on the Xfinity Forums, user_qs0mk4! I'm sorry to hear you're running into errors activating Xfinity Stream. Is the issue only occurring on your Apple TV, or are you hitting the same wall when trying to act
Not able to authorize XFINITY Stream on Apple TV
Downloaded XFINITY stream app for Apple TV. Clicked on sign in. Gives both on the web and QR code options. Followed both. Takes me to a site where you can enter the activation code but all of the labels say null. Is https://xfinity.com/authorize not working properly?
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Have you confirmed that all of your settings are correct? I have a link that will help you double-check those settings. Xfinity email
3rd Party Email Apps No Longer Working
Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor
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Both - only a direct login via a browser has no issue. And there are intermittent times when the authentication server will connect and all the mail comes in to either Outlook on a PC, or Apple mail on an iPhone. Been happening about 2 weeks.
3rd Party Email Apps No Longer Working
Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor
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Slow upload speed with Hitron CODA56
Hello, I recently installed a customer-owned Hitron CODA56 modem to take advantage of the Next-Gen upload speeds in my area. My modem diagnostics show that it is successfully locking onto the DOCSIS 3.1 OFDMA upstream channel (status: OPERATE), but my actual upload speeds are hard-capped right aroun
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Your Home Network
Receive services
Trying to apply for service. But it is telling to get help from a rep
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Customer Service
Hello @user_8ftnoe thank you for reaching out on our community forum. Did you get any notice of a service interruption in your area in the Xfinity app?
XfinityAbby
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Internet
I can’t get internet
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