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This app, Xfinity is not usable at all. It’s stripped away all the features we need. I don’t think there’s any way to fix this. Please reconsider going back to the old format, which was very user-friendly and this doesn’t even have all the things we

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Yes! This is so annoying.

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Xfinity Stream iPhone app update SUCKS

I HATE the new version of the iPhone xfinity Stream app. I can no longer view my favorite channels in the guide which is what I primarily used the app for. I also can’t search by channel name or number anymore. Please fire everyone involved in this update and let me have the previous version back. I

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I would have been fired from my company if I produced an upgrade this bad over the original app.

 commented 

4 hours ago

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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Terrible change on Xfinity streaming app

The new format on the Xfinity stream app is horrible!!!!! They got rid of smart resume and made it .very difficult to have a clear lineup of all the shows you’ve recorded

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Why no favorite channels. Is that an oversight?

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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My you tube was working last night but it’s not working now

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You tube TV

My You Tube TV is not working on my Living room TV, but it works in my bedroom, why is it not connecting in my living room Tv?

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Thank you for your response. However, I'm a bit confused because I found another discussion on this same official Xfinity forum where your support team provided exactly the type of verification I'm requesting. Here is the discussion: https://forums.x

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Title: Check Used Modem MAC Address Before Purchase

I'm planning to purchase a used cable modem to use with Xfinity in New Jersey. Before buying it, I'd like to verify whether its CM MAC address is eligible for activation, whether it's currently associated with another Xfinity account, and whether there are any restrictions on the device. Could an Xf

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I also received this email. I'm currently running a Netgear C7100V. My data speed is 800 Mbs although I only need ~300 Mbs or less.  They kept upgrading me.  The cable modems they linked to in the email, and you mentioned, do not support v

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new modem

I received an email stating that my current modem is no longer receiving important security updates and that I should purchase a new modem, specifically, a Netgear CM2500 or CM3000 or "a compatible device." Following the link, I learned that the suggested Netgear modems are not available, but I can

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i called in to complain about not being able to filter HD channels on the Guide, but now I realize the scheduled recordings are missing, too. They always mess with apps that aren’t having problems!!

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Xfinity Stream iPhone app update SUCKS

I HATE the new version of the iPhone xfinity Stream app. I can no longer view my favorite channels in the guide which is what I primarily used the app for. I also can’t search by channel name or number anymore. Please fire everyone involved in this update and let me have the previous version back. I

Question

I hate the new update too!! I usually can adjust with changes but these are horrible. I have been loyal customer for 15 years and it is time to switch. So disappointed. I want smart resume and 30 second fast forward/rewind. These are why we stayed wi

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Xfinity Stream iPhone app update SUCKS

I HATE the new version of the iPhone xfinity Stream app. I can no longer view my favorite channels in the guide which is what I primarily used the app for. I also can’t search by channel name or number anymore. Please fire everyone involved in this update and let me have the previous version back. I

Question

Hey @user_iysa6a, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to troubleshoot the Xfinity Email in Outlook. Did you recently take advantage of transferring your Xfinity Email to the Yahoo Ema

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Comcast.net email will not connect in New Outlook

For three weeks, I have tried to connect my comcast.net account to New Outlook. It was fine before, and it just stopped working. I've tried removing it and re-adding it, and I've ensured that the account has third-party access checked.

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Hey @user_aoisbp, Thank you for visiting our official Xfinity Forums Community support page. The email is from us. We are working with our partners to find out when additional stock may become available. Please keep an eye out for any updates.

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UPGRADE15

I received an Xfinity equipment-upgrade email offering 15% off a Netgear CM3000 modem using promo code UPGRADE15. I followed the link in the email and purchased the recommended modem, but the coupon code was rejected at checkout. Could you please honor the advertised 15% discount through a refund or

Question

first, your questions - not all recordings, not all channels. When we have a recording that has blank audio sections, I can rewind and replay the section. The dropped audio pattern may be a bit different- not as long blanked or even maybe split into

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DVR recording audio drops in and out on TV Box

DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same record

Question

Hello @ET_Explorer, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message

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Modem Upgraded Needed

I got an email from xfinity saying"Equipment upgrade needed Switch to your supported modem today You have more than one modem on your Xfinity account, including a supported modem that's ready to deliver a secure and reliable internet experience." It also said"Your current modem is no longer receivin

Question

user_7e7e72 Thank you so much for reaching out about the Favorite Channel filter. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile

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Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter

I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managi

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Hey @user_2rd86j, Thank you for visiting our official Xfinity Forums Community support page. We will be more than happy to help where we can. Could you please provide detail pertaining to the Xfinity Mobile billing request? We hope to hear from you s

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Unresolved Xfinity Mobile Billing Dispute – Request for Private Support

Hello Xfinity Support, I have an existing billing dispute involving a promotional offer that was promised by an Xfinity representative but was not honored. I have already contacted customer service three times, and a formal investigation ticket has been created. I was promised an email response with

Question

Ditto to all the complaints. The new app is terrible. Why did Comcast create something worse than the prior version? Bring back the prior one, or lose customers. And did Comcast even beta test this app with real people? AI is not good enough to rely

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4 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

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