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user_tnkrm1 your use of the Community Forums page is appreciated. Are you currently still having an issue accessing your channels?
Suddenly have to “Subscribe”
I went to bed last night watching my normal channels and this morning I turn on the TV and I’m not able to get the channels that I already pay for. It says I have to subscribe. Please advise how to fix this.
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Thank you for reaching out to us @user_ioq3i7! This is a known issue however it is not impacting all customers. Thankfully we have been able to identify the cause and determined the solution for the customers impacted. For Roku devices: Please delet
Normal channels require subscription
None of my regular channels are working they all say this channel requires subscription
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user_4mzkkq thank you for using the Community Forums page to reach out today. Is this issue with channel programming still prevalent for you?
Normal channels require subscription
None of my regular channels are working they all say this channel requires subscription
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Not receiving email iphone
Reset password toggled 3rd party access re-added account no dice. ive seen other posts on here but no solutions.
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They are lying. Spectrum went out and at the sametime Xfinity went out. That tells me spectrum and Xfinity use the same lines
Outage and offline
I live in Augusta Georgia and couple days ago we had hurricane helene. Our power finally came back on yesterday but now my xfinity stating a outage detected and my internet is offline right now I need help getting it back up and running.
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@XfinityAlfonso Your comment was posted 5 months ago. What happened? Not enough "Yes" votes to support the idea?
RESTART FUNCTION
A log should be placed on the restart page. It would show the date and time of the last restart. It would show how the restart was performed, whether on schedule or manually. This should be a simple addition that would provide the user with information to assist in how the cable box is performing it
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user_0mzmbj This is a known issue that is impacting a lot of customers, and we are here to help. We do have some steps that have been working on getting this issue resolved. Keep in mind this can take take up to 15-minutes to resolve once you try the
Suddenly have to “Subscribe”
I went to bed last night watching my normal channels and this morning I turn on the TV and I’m not able to get the channels that I already pay for. It says I have to subscribe. Please advise how to fix this.
Question
Thank you for reaching out to us @user_uc1b8m! Our awesome engineers have informed our team restarting the box should resolve this issue within 15 minutes. Please: Press the A button on your remote control to access the Help menu. P
No TV Channels
Had a person on Chat...did 2 chats and then has disappeared. Help No TV channels So frustrating.... ridiculous
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I don’t think Comcast controls the feeds for Centre Ice. You can get on Comcast for a lot of things, but that’s not one of them.
Chicago Sports Network
I am EXTREMELY unhappy that Xfinity is not going to carry CHSN Chicago Sports Network. One of the reasons I continue to keep cable is because I can see the Chicago Blackhawks play. You need to make a deal with the Network as I have been on the fence for some time now to cut the cord.
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Xfinity Promo Gift Card
Well... this forums site is slow and keeps kicking me out when I selects tags so imma just put that this promo gift card for being active duty military is dog shit and I can't use it anywhere. Fast food, online, POS, Amazon, or even tap to pay, even though it says "anywhere that master cardbis accep
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Plan
user_jsvimc thank you for using the Xfinity Community Forums page to reach out to us today. Are you still unable to access your channels? Being a consumer myself, I know just how important it is to maintain access to your favorite programming.
All Live TV Giving TVAPP-00116 error on Roku (with no changes)
Same as many other people are reporting suddenly ... Everything was working yesterday on my Roku's Xfinity Stream app. There were no updates or changes in the app. Now all live TV channels are throwing a TVAPP-0116 error. I can view my recordings without any problems. But live TV
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user_94bsh5 thank you for using the Community Forums page to reach out. I know how important access to your favorite programs is. Have you attempted to perform a system refresh to regain access to the channels?
Suddenly have to “Subscribe”
I went to bed last night watching my normal channels and this morning I turn on the TV and I’m not able to get the channels that I already pay for. It says I have to subscribe. Please advise how to fix this.
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Good evening @summerone! Our engineers have informed our team a refresh signal is needed to resolve this issue on the Xfinity Stream app. Could you please send our team a direct message with your full name and full address? To send a "Direct Message"
Xfinity Stream app stopped working
Xfinity Stream app suddenly missing channels, links go to wrong channels, and many say that we don't have access. Says to login to Xfinity. But the login dialog doesn't go anywhere. This happens on two different TV's (i.e. two different Amazon Fire Sticks). Exact same thing on both.
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user_c1bphj thank you for using the Community Forums page to reach out. Is this still an active issue for you?
Xfinity Stream NOT showing Live TV Channels only To Go in PA
Starting today I am unable to watch any live TV on my Xfinity stream on my TV (LG) and phone all i get is sport channels 3034-3099, however they do not work and i do not think they are even part of my package, only the TV Go is working. I have already reset my modem, uninstalled apps, logged back in
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Thank you for reaching out to us @user_ejo24j! Our awesome engineers have informed our team restarting the box should resolve this issue within 15 minutes. Please: Press the A button on your remote control to access the Help menu. P
How come I have to subscribe to MeTV , 10/3/2024 it was part on my package yesterday!
I have the upgraded package with all the regular stations (no movies) I had MeTV yesterday now it says I need a subscription to up grade but there is no other upgrade?
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@user_6rn75k What makes you think Center Ice won't include the Blackhawks announcers? It's not run by Xfinity, so any contract problems between Xfinity and CHSN won't have any effect. If Xfinity did have anything to do with it, then there wouldn't b
Chicago Sports Network
I am EXTREMELY unhappy that Xfinity is not going to carry CHSN Chicago Sports Network. One of the reasons I continue to keep cable is because I can see the Chicago Blackhawks play. You need to make a deal with the Network as I have been on the fence for some time now to cut the cord.
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user_msrk5l Are you seeing this error from the Xfinity Stream app or from the cable box/TV?
justice central now need a subscripton
All of a sudden I can't watch Justice Central.. I get a message that I need a subscription, What is this all about? How do I get one and do I have to pay
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Yup. Looked forward to watching USC/Minnesota today. But nooooooo. I've been a Xfinity customer since before they were Xfinity. It's very clear that they don't care about customers.
Big Ten Network Blackout?
I subscribe to the Big Ten Network in Oregon. Why are Oregon, Washington, USC and UCLA games have blackouts in my area? We want to see Oregon games? If Xfinity cannot provide it another service can. Please fix this.
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This happened to me today during chat. I was online to lower my bill and get a new plan Well he came back and said he can get me the promotional deal onfor just 140 dollars plus a free iPad as a free gift for being a loyal customer. My spidie s
Xfinity Chat - Free iPad scam
Xfinity chat member told me there was a free ipad promotion on my account. After I had scheduled a technician. Had me fill out a form with my SS and DOB. Confirmed there were no prices changes. I have the chat downloaded as proof. After multiple questions at the end. Found out there is $79 up front
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Hello user_qpa1pz, thank you for reaching out to our Forum for help with that pesky subscription error message you're running into. Are you seeing this issue on a TV Box, Stream app, or both? We have some success with performing a TV Box restart, as
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Same issue- suddenly need to “subscribe”
Need to subscribe. need a global fix-
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