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Only got 6 days out of the current box before the APP04277 error returned. How much longer is this going to continue to be a problem?
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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I need to cancel my appointment. How do I do that?
Cancel appointment
I’m hoping to cancel my appointment with Xfinity. I no longer need them to come out tomorrow for service but am unable to cancel on the app.
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Looking to switch to Internet Essentials Plus
I am an existing customer and have QMB/Medicaid; I want to transition to the Internet Essentials Plus plan.
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Your Home Network
Same here. No notifications at all!
BILL
My issue is my bill went up 29 dollars, from $94.90 to $123.90 and there was zero heads up or explanation.
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Next-Gen Symmetrical 2Gbps Infrastructure Failure (Degraded Downloads & Upstream Channel 43 Stuck in TDMA Fallback)
Hi everyone, I am on the Next-Gen Symmetrical 2 Gbps tier using an XB10 gateway. I need an official employee escalation to a Network/Plant Line Technician or Field Supervisor to address severe download speed degradation, an upstream channel failure, and an out-of-sync account profile. The Context &
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Your Home Network
Hello @user_iusmos thank you for reaching out on our community forum! I understand it can be frustrating when your video services are not working as expected. Has this issue since been resolved? Do you have a cable box that you are using to access Hu
Hulu freezing during comercials
Same problem many others are having. Just signed up for Disney/ Hulu, wasted a whole evening getting the app and couldn't watch one show.
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Hello user_8hszb1m thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time, and I will be happy to assist you. You are only trying to connect to the Wi-Fi pass on 2 devices?
Xfinity WiFi pass not working
I have a WiFi pass until September 17th but cannot log in on my computer and phone. I’m able to log in on the browser on my phone but am not able to through my settings or on my computer.
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Youtube Restrictive Mode
whenever I’m connected to my Xfinity wifi, YouTube restricted mode gets enabled. i’ve tried everything but nothing works. this just started happening like two days ago. we’ve had this wifi for years and this has never happened. i have a student discount for the wifi, which may be a reason for this b
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Your Home Network
@user_i2l6hj no this would only be an issue if you chose to migrate your email to Yahoo. We can try to see if any additional troubleshooting fixes the issue. Please send us a direct message with your full name and service address so that we can assi
How to get Apple Mail to send emails
I've read all to post, had multiple 45+ min phone calls with Xfinity and still no solution. I have the third party app check in the web mail security page. Some post say you have to get an app specific password from Xfinity in the security section but there is nowhere to get that. Other post say you
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user_xh73ik Thank you for letting us know your box is still showing full after deleting messages. @Again is already going where I was with that many messages; you may need to clear your cache and cookies to help clear it out. Have you had a chance to
Account not loading new emails [Edited]
We got a notice our email was 100% full. I went in and deleted 5000+ email and empties the trash. The account is still not loading new emails. [Title Edited: "Personal Information - Email Address"]
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No signal
I've paid my bill and can't get a signal. I've signed up for Wow! There is no signal for Internet on my cable tv
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Your Home Network
WOW, no wonder you are a "Gold" problem solver. Thank you Mr. helper....
cant load a website
I am a new export agency. I need to be able to use ITC Trade Maps for a business tool. One random day it stopped loading. It will show the page, even say its loading then flash to white screen. I have tried all the tricks i know from a hard reset to changing the DNS. Can anyone advise how or why Xfi
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Is there any change that my email account has been moved to yahoo and that is the issue?
How to get Apple Mail to send emails
I've read all to post, had multiple 45+ min phone calls with Xfinity and still no solution. I have the third party app check in the web mail security page. Some post say you have to get an app specific password from Xfinity in the security section but there is nowhere to get that. Other post say you
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A actual restoration time would be helpful for people that need to plan work. Power was restored several hours ago (over 24) and we are getting a run around about an actual fix. Are agents even assigned to Howell area?
Jenndm
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5 hours ago
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Internet Out Despite Having Power
Can a true time estimate of xfinity service restoration be provided for the Hartland/Howell, Michigan area? A storm did blow through my area on 9/3/26 around 4pm with a power loss of 2 minutes, but my internet has been out since. The app simply says the services will be restored "ASAP." I use intern
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