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@TheMasterDork Thanks for reaching out to us, We do apologize for any inconvenience you're having access in your e-mail.   To clarify,  are you going to our website https://www.xfinity.com/email or have you tried accessing your e-mail thro

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Can’t look at my Email

Trying to get to my emails, but can’t, keep going round in circles and getting nowhere.. I put in my password and all I can get is this page.. But not my emails.. Can I talk to a real person to help me get through this problem, Please…

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I am having the same problem also

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TV’s audio and video freezes

The service on both of my TV’s have the following issues: Sometimes both the audio and video freezes for 15 to 30 seconds And then resumes without any interruption in the program and other times just the audio mutes for the same amount of time and then resumes without with live audio. I have unplugg

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Hello. At this time Disney/ESPN, the owners of NFL Network, have not proposed a deal that Comcast believes is fair for its customers. Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreemen

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NFL and Red Zone gone

Hello, I pay extra for the sports package. I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available. Will these be added back? Will there be credits to my account until restored. Football is the only reason I pay extra for t

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Yes that is correct.

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XB8 Gateway URL blocking not working

URL blocking not working when setup in XB8 Admin Console / Parental Controls. Seeking any assistance.

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Yes, that is correct.

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XB8 Gateway URL blocking not working

URL blocking not working when setup in XB8 Admin Console / Parental Controls. Seeking any assistance.

Question

NFL and Red Zone gone

Hello, I pay extra for the sports package. I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available. Will these be added back? Will there be credits to my account until restored. Football is the only reason I pay extra for t

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Hey It is me the OP AGAIN. I still have had no success and received no help, but i am repeatedly told that a ticket was opened and that the issue is being handled. I was promised credits to cover the cost of my phone, that Xfinity is still unable to

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I’ve been lied to 4 times, has 91$ stolen from me AND I keep being told I have to wait (I ordered this phone 1 month ago)

I tried to upgrade my phone because I FINALLY paid mine off and it was time. I ordered the phone and the confirmation told me it would arrive the following week. Then UPS was unable to deliver the phone, not sure why, but I called Xfinity to ask if I could pick up the phone. The first person I talke

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user_bb311e Good morning! Thank you for reaching out to our Xfinity Forums regarding your TV services. I know that can be frustrating when you are trying to enjoy your services. I'm happy to help today. Before we dive in, can you please share any tro

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TV’s audio and video freezes

The service on both of my TV’s have the following issues: Sometimes both the audio and video freezes for 15 to 30 seconds And then resumes without any interruption in the program and other times just the audio mutes for the same amount of time and then resumes without with live audio. I have unplugg

Question

I tried that, no one replied to me.

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I’ve been lied to 4 times, has 91$ stolen from me AND I keep being told I have to wait (I ordered this phone 1 month ago)

I tried to upgrade my phone because I FINALLY paid mine off and it was time. I ordered the phone and the confirmation told me it would arrive the following week. Then UPS was unable to deliver the phone, not sure why, but I called Xfinity to ask if I could pick up the phone. The first person I talke

Question

No, not at all helpful. Go ask mom, go ask dad

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

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Username or password for SMTP is incorrect

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Sending emails problems

I can receive emails, but can’t send any. What’s a solution? Has happened before.…

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The XB8 gateway just ignores the block.

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XB8 Gateway URL blocking not working

URL blocking not working when setup in XB8 Admin Console / Parental Controls. Seeking any assistance.

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@user_xm80i5 Thanks for reaching out to us, we do apologize for any inconvenience you had with the migration from your Xfinity e-mail to Yahoo.   If you've already completed the transition to Yahoo, you'll need to reach out to them for any Tech

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

Question

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