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Hello @user_gbgmuo, thanks for the comment. Is the Third-party email client access enabled in your Xfinity settings?
Cannot access IMAP server, get "Temporarily blacklisted IP Address" on phone and outlook.
Yesterday, my wife and I both started getting prompted for our passwords on our comcast.net email accounts on both outlook and our iPhones. On the iPhone, I the error "Server code "ALERT:, server message "Temporarily blacklisted IP Address". Note xfinity isn't in our new location, but we've been acc
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I already confirmed my security settings in Step 1 below. I just re-confirmed.
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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@joep63 , has your service returned to normal operation? Mine did earlier today - all 3 comcast.net accounts - for both Outlook (classic) and Apple Mail (iphone). Hope yours did too, or will very soon!
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
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Port out is a NIGHTMARE!
I want to port out my 2 numbers away from Xfinity. I have been on calls with Xfinity agents for 5+ hours now. All they do is say that they can only provide the port out PINs. Despite double-checking and confirming EVERYTHING, the other provider still said that the previous carrier (Xfinity) rejected
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Devices
Hey @user_ogrg64. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity concerns. To being, please visit our Tips for troubleshooting your
Internet out again
Internet out for the third time in December. Once more and I’m switching to AT&T fiber
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To provide our customers with additional security, we added a new checkbox to the Xfinity Email website. This may affect your ability to manage your Xfinity Email (Comcast.net) through third-party programs like Outlook, Google, Apple Mail, Thunderbir
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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@joep63 - I believe I experienced the same thing (and I believe, though I'm relying on my memory here, that it has happened a couple of times in prior years as well) and as before it has resolved itself after being "unable to connect to server" (with
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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Phone trade in
It's been three weeks since I ordered a new phone. FedEx attempted to deliver a new device and left a note that they would try the next day since nobody was home. When checked, the provided tracking # history stated that the package can no longer be delivered because it was damaged. Since that time,
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Devices
That's good to know, thank you so much. Does your phone have an auto-login feature that saves passwords when entered? If so, can you purge this password and try again using the new data?
Comcast Email on iphone
I had to recently change my xfinity password and my phone wouldn't accept the new password. I think bcuz MFA was turned on. I turned MFA off and again attempted to log in and it still won't accept my password. Keeps saying creds are incorrect. What do I need to do to get my email back on my phone? I
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Thanks for posting on our community forums for assistance, stratacom. We can help report the line on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. T
Sagging Cable Lines
The cable supports have become loose between the two Telephone poles in front of my house - [Edited: Personal Information] - I do have your service for Internet. Could you please send a truck out to refasten the support cable to pull the Comcast cable line back up to its original position - it is ab
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I have not migrated my account to Yahoo. Don’t know what that means and have never received any info telling me to. I haven’t had an Xfinity app installed since Xfinity did away with its email app. And as I said, I can check the email th
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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@Again - thanks, I'll keep an eye out for it. And as hoped for, my IMAP connections to my 3 Xfinity/Comcast email accounts started working again today for both Outlook (classic) and Apple Mail (iphone) - yay! Looks like it was down for about 5 day
New/Upcoming Switch to Yahoo email
With the switch to Yahoo Mail per https://www.xfinity.com/support/articles/yahoo-email-migration-overview Does anyone know what will be the new IMAP and SMTP server settings? Needed for third party email clients. I also gather that Xfinity web mail will no longer be available after the switch. Thus,
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Internet out again
Internet out for the third time in December. Once more and I’m switching to AT&T fiber
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Customer Service
yes, I am able to log into email from within the app on my phone.
Comcast Email on iphone
I had to recently change my xfinity password and my phone wouldn't accept the new password. I think bcuz MFA was turned on. I turned MFA off and again attempted to log in and it still won't accept my password. Keeps saying creds are incorrect. What do I need to do to get my email back on my phone? I
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Just to clarify. On your PC both our online website and the third-party email client work well? Or just our online website? Have you checked the phone email settings to make sure they are correct? You can check how to set up your Xfinity Email addres
Comcast Email on iphone
I had to recently change my xfinity password and my phone wouldn't accept the new password. I think bcuz MFA was turned on. I turned MFA off and again attempted to log in and it still won't accept my password. Keeps saying creds are incorrect. What do I need to do to get my email back on my phone? I
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No, I am using my new password as well. When I sign in via the PC it works fine.
Comcast Email on iphone
I had to recently change my xfinity password and my phone wouldn't accept the new password. I think bcuz MFA was turned on. I turned MFA off and again attempted to log in and it still won't accept my password. Keeps saying creds are incorrect. What do I need to do to get my email back on my phone? I
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Hi there, @user_tkf64v! I do not see any known issue with the DVR service. We troubleshoot to get to the bottom of this. The answers to your questions will help us to resolve the problem. If we notice a larger problem, that gets reported to the prop
Stream App Not Showing All DVR Recordings
Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. Previously, all recordings were showing as expected, but after some recent account adjustments, most of them have disappeared from the app. My DVR currently shows 139 recordings and is about 80% full. H
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sksklein, have you already migrated your email address over to Yahoo? Also, do you have the Xfinity App installed and have you tried out the steps @user_95elxy mentioned and suggested here?
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Well who knows? But I've been checking in on this forum since 2017 and I've seen way more reports of this at times in the past than recently, so I'm learning towards this being pretty typical. There was a time when the first page would have 4 or 5 t
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Unexplained Data Usage Spikes since August 2025
Hello everyone, I want to report sudden, random jumps in household data usage that began in August 2025, as many others have also noted. I have thoroughly researched this issue, including checking my account information, device names, and device usage. However, the only way to determine device usage
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