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I am very frustrated with the lack of communication from Xfinity. As a long time and loyal customer I am seriously considering other options. This interruption in has gone on too long. Do you have any idea when the contract dispute will be resolved?
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
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As if any of that actually works.
Xfinity NOW duplicate billing
I moved addresses and needed new Internet at the new address. I navigated to set up new service and entered the address for the new address, but instead it set up a second service to my old address. How can I fix this issue and get Internet at my new address?
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Hey there, @user_1fd0i4, thanks for reaching out through Xfinity Forums regarding your NOW services. You can manage your subscription online. Here is a link with the steps: https://www.xfinity.com/support/articles/manage-now-subscriptions.
Xfinity NOW duplicate billing
I moved addresses and needed new Internet at the new address. I navigated to set up new service and entered the address for the new address, but instead it set up a second service to my old address. How can I fix this issue and get Internet at my new address?
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Tuesday, April 28, 2026 @ 2000 hrs, Day 40 of the issue with my above-ground cable issue. No activity occured yesterday or today. The Xfinity cable continues to lay in my yard, unburied. I have received NO INFORMATION FROM XFINITY as to
Cable In My Front Yard
Friday, April 24, 2026 @ 0959 hrs. Today is Day 36 since I notified Xfinity (X) of my cable laying in my front yard ABOVE GROUND. Today was the expected start date of putting the cable underground. Another cable company (Glo Fiber?) was putting in cable and cut my cable in the process. This 2nd comp
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Thank you for allowing us to help with your cancellation concerns, user_2kjhig. I'm glad we were able to confirm the last day of usage and could backdate the cancellation to December 18th as initially requested. If you need anything else, don't hesit
Impossible to Disconnect Service
I am incredibly frustrated and would not recommend Xfinity to potential customers. I was a loyal customer for five years, consistently paying on time. I disconnected my service in and paid up through December 2025. Despite returning equipment and not using internet since December 18, Xfinity continu
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To anyone who may have the same issue and finds this via Google, the only way to cancel Xfinity NOW service may be to chargeback through your bank. Xfinity does not provide any other options.
Xfinity NOW duplicate billing
I moved addresses and needed new Internet at the new address. I navigated to set up new service and entered the address for the new address, but instead it set up a second service to my old address. How can I fix this issue and get Internet at my new address?
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New internet line
Was told by a technician that he was coming to install on Wednesday of last week.No one has showed up.Need information on when someone is going to come.Install the new line this is taking too long
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Your Home Network
@XfinityAmandaB hello when I clicked on the link it says Sorry we couldn't Find the page you are looking for
Error
I still get the error after cleaning the cache Webpage not available The webpage at https://customer.xfinity.com/membership?app=1&context_id=oi-09db45f8429c473c882a3077a773f2c4&activity_id=dd63d6cd-e57c-48a5-ae3f-5d45acf974b4 could not be loaded because: net::ERR_HTTP_RESPONSE_CODE_FAILURE
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chribs001 - Thank you for your feedback and for joining us here on the Forums. We know you’re eager to start watching, and we’re here to help make the process as smooth as possible. The Disney+, Hulu Bundle includes subscriptions to both
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Xfinity support
Billing issue for internet at 21719 Wasatch Mt Dr, Sonora. Please check to see when my new billing amount will be in effect
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Your Home Network
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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We can look into this further @corpunit1745 Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. Here
Multiple linked accounts gone
We have several Xfinity accounts for our residential guest suites attached to one main username/password. A few months ago the main account had services removed and I attempted multiple times to have one of the active accounts renamed as the primary account. Now when I log in, all of the other linke
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I'm having the same issue as the other users. I chatted with an Xfinity agent, but it seemed like they didn't know what to do. They asked me to chat with a Disney+ technician. The Disney+ technician wanted to do a 3-way call with an Xfinity agent sin
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hey there, @user_19ubmw, thanks for reaching out through Xfinity Forums regarding your Peacock activation. We would be happy to help you with troubleshooting your subscription. Can you please send us a Direct Message with your full name and your full
Peacock activation
I am stuck in a Peacock activation loop. Peacock says: Your Xfinity account is already linked to another Peacock account. Here’s How to Find It PPG_0017_3b6740 But the only Xfinity account I have ever had shows no subscription. Based on other post by users with a similar issue, I need an Entitlement
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Totally agree. We pay more for entertainment than anyone else in the country with very little input, especially when it comes to rate increases. We are paying for the offering of the Scripps channels. We are owed an explanation and no do
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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Hello @user_7gh44g! Thank you for reaching out via our Xfinity forums! I certainly understand the importance of having the flexibility to utilize your preferred DNS servers. Currently, DNS settings are locked on our gateways to support integrated net
DNS settings in Admin login
I need to understand why the ability to change DNS settings, for someone who is an IT professional, has been turned off. Got new modem because previous modem (only lasted a year) all the sudden had port issues. Go to direct my DNS to my DNS provider and find out that the service has been locked down
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Hello @user_9jzaaa, thank you for reaching out on our community forums page. Have you attempted to log in to the Peacock app? Was it active before?
peacock subscription
can't find where to renew subscription. tried activate and says I have an account but I found info that say it expired 4/26. can't launch peacock
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Good evening, @EFum! Thank you for taking the time out of your day to reach out to our community. I am glad that the assistance provided here resolved your concern last time. We aim to do that again! I understand you are seeing intermittent service w
MB8600: Low SNR and huge uncorrected errors on specific downstream channels, no splitters
Hi, I am seeing an issue that looks very similar to one I had years ago on this same Motorola MB8600: https://forums.xfinity.com/conversations/your-home-network/mb8600-millions-of-uncorrected-errors-low-signal-to-noise-ratio-snr-slow-gigabit/602dae7ac5375f08cdeb752b In that older thread, bypassing s
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Subject: Formal Complaint: Scripps Blackout During Tornado Emergency — Corporate Greed Over Public Safety To Whom It May Concern at Comcast Executive Leadership, I am writing as a paying Comcast subscriber in Michigan to lodge a forma
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E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles