Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (464.1K)
We are unable to view the video you posted @user_0ojlte. It appears to have posted as a flat, non-interactive image on the forum. Based on the original screenshot you sent, it appears to have come from a device like a cell phone. We can
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
Question
How to Change Caller ID name associated with Xfinity landline telephone number
I am the account holder and only person on my Xfinity account. Have landline service with Xfinity. Former spouse name still shows up as the caller ID on outgoing calls. How do I update to my name? I am unable to locate the DM icon.
Question
•
Customer Service
At this time, a credit or discount is not being applied. If a new agreement with E. W. Scripps, the owner of these broadcast stations, is not reached, we will review and evaluate any potential impact on current or future charges. We’ll be sure
Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
Question
here is the video of what happens
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
Question
I need to reschedule an appointment:
We are having the same issue with our televisions again - it had stopped so I cancelled but they are doing it again. Can we please reschedule a Technion?
Question
•
Channels and Programming
Same thing. Let me see if I can send screen vid.
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
Question
Thank you for reaching out here, and for your question. I am not seeing any information on a charge for that Pop3 service. You can always check the https://welcome.yahoo.com/ link for any information on the transition.
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
Question
If you are determined to lower the attenuation, and there nothing more that you can do, you may consider getting a tech out to investigate as it may be up the line somewhere. Good luck getting a tech out because they may say that it's fine and is unn
Stable, robust and low-latency user-owned modem for 300/40 Mbps service ?
Hello, I'm looking to get a new low-latency and stable modem for my 300/40 Mbps service - and the key property of the modem I'm looking for is rock-solid stability with Xfinity's service, where I don't have to periodically reboot it or otherwise deal with it. Especially with my plan having no data c
Question
Good afternoon grebztinmas. Have you already fully deleted the email account, and then attempted to log back in on Thunderbird, or the other programs?
email password correct but I can't send or receive
email password correct but I can't send or receive. Xfinity made me change my password. I can login on their website but Thunderbird and other programs cannot, even though I am putting in the correct password.
Question
@XfinityFrank Ah, so Comcast is worried about their customers having to pay more for Scripps channels like ABC, but not so worried that they will refund those customers for services they are paying for, but aren’t actually getting…and we’re supposed
Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
Question
Help with purchase pin.?
I waited the hour because of 5 attempts will not let me change the pin
Question
•
Xfinity App
Ah yes, Comcast has been raising rates forever without justification, but now all of a sudden has an issue with it? Sure…One of the largest companies on the planet can’t afford to agree to terms with Scripps…
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
Question
Help with "ESMTP server temporarily not available"
I am trying to send email from my Thunderbird account on my HP laptop and receive this error message: "resomta-h2p-554995.sys.comcast.net resomta-h2p-554995.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available." I recently switched to the AT&T fiber network, and I
Question
•
user_8c1189 Welcome to our community forum! You've reached the perfect place to get answers to all your Xfinity questions. My team does not have access to NOW service accounts, and you can get help through the NOW Portal: https://customer.xfinity.com
xfinity manage now subscription
I am writing to you to cancel xfinity prepaid internet subcription bought one month $30 i tried to cancel with now portal but was unsuccessful they said it might just run out after one month i need to cancel in order to return modem i no longer need now internet services thank you
Question
@user_k2qhc9 Have you had a chance to see if any of those troubleshooting tips apply ?
Tv and iPad Buffering
Usually at night, the tv and iPad is buffering often. When it happens often, I will have to reset the gateway. It has become an issue to reset every two or three days. This happened a couple of years ago and the cable from the pole to the house was replaced. That corrected it, until lately.
Question
Hi there, @user_np336y ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I understand your concerns regarding getting a big bill for your cell data usage. Please be assured you re
XfinityRichard
commented
57 minutes ago
to the conversation:
0
0
Data Use and Excessively high Bill
Xfinity says my cell data use went from my normal 3 to 30 GBs and billed me for $740 instead of my normal $40. I've been with them for years and seldom have gone over my 3 gb allowance. I'm 88 years old and seldom leave my house so always am connected to my home wifi. Based on repeated calls thet sa
Question