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Bad service for internet
I had service installed three weeks ago took 2 techs and then it wasn’t done correctly had another two techs over and one changed out my outdoor wire but i still lose connection multiple times and day and am only getting 30-90 percent of my service at a time and will fluctuate constantly so I can’t
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Your Home Network
Since you mentioned that 10 year old splitter, it's highly likely that this little piece of hardware is the culprit Rockabetty. Over time, old splitters degrade, and they cannot handle modern high-speed data. When they start to fail, they cause "noi
Dropping Internet Is Going to Cost My Job - Chat Techs Are NOT Helping
I’m hoping someone from Xfinity can help because I’m at a loss as to what to do next. For the past several weeks (possibly longer), my internet has been randomly disconnecting for short periods throughout the day. The outages usually last anywhere from 2–5 minutes before reconnecting on their own. H
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The first time the team won a championship in
2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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The most common form is an internal clock and an external monitor which
2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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2353353 days until I go back to o work
The most common way of dealing is to get the best of your
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Plan
OldeFatGuy, After researching further into this issue for you, I was able to confirm we have updated our speed testing to be implemented through the app for better speed test results. You can review more information here at https://www.xfinity.com/le
So I Can't Use Xfinity Speed Test to Test My Laptop Anymore?
Been here almost 20 years. Now I can't use Xfinity Speed Test to test my laptop download/upload speeds anymore? Why??? NOTE: I do not have, nor have ever had, nor will ever have, a smart phone.
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234335 days until the first game and t
The first one was so cute and cute I was so nervous for her but the first was cute and she looked cute the first time and I thought it either had a lot to say about the
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Devices
Same problem. When trying to test it from the Xfinity app on my phone that results in getting sent to the website that tells me to use the app, which then sends me to a blank webpage.
So I Can't Use Xfinity Speed Test to Test My Laptop Anymore?
Been here almost 20 years. Now I can't use Xfinity Speed Test to test my laptop download/upload speeds anymore? Why??? NOTE: I do not have, nor have ever had, nor will ever have, a smart phone.
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Ok here is one more option I am thinking about: Run the Xfinity Stream App on a smart TV. My downstairs TV (the one I currently have connected to the XG1v4) is a Samsung smart TV, built in 2017. It is 4K, UHD, HDR, gets a great picture and is working
XG1v4 Reliability?
I was having a problem with my XG1v4 frequently after being turned on displaying a "... One moment please" message on screen and nothing else. This problem had been going on for several months. I reported this problem in another post and Xfinity support worked with me to get my XG1v4 replaced. I swa
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1. I get the initial Xfinity stream screen to Sign in 2. I press sign in and get the Two ways to sign in screen 3. either way I choose, I go through the process to sign in using my phone 4. I sign in successfully on my phone (and get the success mes
Stream using Apple TV
Why can’t I use my Apple TV to stream when I am on my in home network? I get the message that I can only stream on my iPad or iPhone.
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I am very happy that your issue has been resolved quickly and in your favor. Never hesitate to create another public post for any of your future account and service needs. I hope you have an amazing weekend! This case will be closed.
Credit balance refund not received after service cancellation; moved overseas and cannot call
I canceled my Xfinity Internet service and returned all Comcast-owned equipment on June 4, 2026. My final bill shows a credit balance refund of $23.95, but I have not received the refund in my bank account or any refund selection email from Notifications@refunds.xfinity.com. I have moved back to Jap
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How do I file a property damage claim?
Xfinity ruined my lawn and driveway while moling underground to install service for my neighbor. How do I file a property damage claim?
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Customer Service
Hello @user_4yowmh, Thanks so much for taking a moment out of your day to leave a comment on our community forum, and we would be happy to help. Are you still experiencing pixelation on TBS?
TBS trouble are they fixed yet?
We just started having trouble with TBS today at about 4:24 on June 18,2026. When we go to that channel it says there is a problem and your working on it. I see a lot of others asking the same thing but the subject is closed. Did something change we don't know about? Thank you.
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Thank you for your response. When I canceled my service and returned the equipment at the Xfinity Store on June 4, I was told that the refund would be reflected in about two days. However, the $23.95 refund was ultimately credited back to my bank acc
Credit balance refund not received after service cancellation; moved overseas and cannot call
I canceled my Xfinity Internet service and returned all Comcast-owned equipment on June 4, 2026. My final bill shows a credit balance refund of $23.95, but I have not received the refund in my bank account or any refund selection email from Notifications@refunds.xfinity.com. I have moved back to Jap
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Yes there is a splitter that the original Xfinity installer installed when we first signed up 10 years ago. What do you mean by reset the Gateway? We’ve had this happen intermittently with 3 different Gateways in total but it’s gotten much worse the
Dropping Internet Is Going to Cost My Job - Chat Techs Are NOT Helping
I’m hoping someone from Xfinity can help because I’m at a loss as to what to do next. For the past several weeks (possibly longer), my internet has been randomly disconnecting for short periods throughout the day. The outages usually last anywhere from 2–5 minutes before reconnecting on their own. H
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The Minion movie reward was a huge fiasco. I was on the phone with 3 different people for multiple hours. The first one was clueless. The second said she would have someone call me. No one did.The 3rd one has said they must charge me $10 for the movi
I never got my minions movie reward
Hi, I clicked on the reward and chose the minions movie. It never showed up in my account.
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Ahm, no, no error message. When I go to the site I've used and had bookmarked for years I get now a screen saying to download the app. Again, I don't have a smart phone, period. I can't download and/or install any apps from the Google or
So I Can't Use Xfinity Speed Test to Test My Laptop Anymore?
Been here almost 20 years. Now I can't use Xfinity Speed Test to test my laptop download/upload speeds anymore? Why??? NOTE: I do not have, nor have ever had, nor will ever have, a smart phone.
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Hello @user_8eej6t, having your lawn and driveway torn up is frustrating, this is not the experience we ever intend. To file a property damage claim and get a dedicated damage investigation team assigned to your property, please send me a direct mes
XfinityQuemekia
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How do I file a property damage claim?
Xfinity ruined my lawn and driveway while moling underground to install service for my neighbor. How do I file a property damage claim?
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