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Yes, but no invite and my trash/ deleted folder is empty. Isn’t there a link that we can use? To manually sign in if I missed the invite?
Email migration
What if I misunderstood what the email migration was and missed the invite? How do I get it back?
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@caschwendiman Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set
email forwarding
Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set up. I just now turned off email forwarding and then set it up again and typed the fo
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Xfinity streaming last channel problem
I access Xfinity streaming on four Hisense TV's using Roku Ultra devices. Starting today on all the TV's, the Last Channel function shows the list of recently accessed channels with the current channel (leftmost in the list) highlighted. This requires me to navigate the list every time to choose the
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Xfinity Stream Website
@dlj9999 Well gee thanks😡. I wish Xfinity had said this in September 2025 when you were pushing people to yahoo. I'm keeping my mother's email in comcast. I, on the other hand, need to get off yahoo. The pause in migration to Yahoo!
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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Service issues call And they get worse
Too many Xfinity assistant sessions to count, 90+ min calls and mult live chats. My service issues get worse the deeper I go. I think I have a simple they refuse to acknowledge and can’t fix. Why am I paying for full cable?! I must be the crazy one. Can anyone tell me the secret to get to a true sup
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Channels and Programming
port forwarding disappears everyday
Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday. My device has a static ip. Port open is 32400. Advanced Security is on. I put the rule in the app every single day. It drops every single day.
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Rules and Automations
Pras06, Thank you for reaching out and creating a new post. I understand your upload speeds have not reached the full 35 Mbps included in your plan. Any performance issues with download speeds, or is it mainly uploads that aren't reaching the to
Upload speed is half of what is specified in the plan
Hi, I have the Superfast Plan of 800 down and 35 up, and I have never got the upload speed to what was specified, the max I hit is half of that, around 16 to 17. I have Arris S33 surfboard DOCSIS 3.1, I'm not looking for a next gen speed as my plan limits my upload to 35, and I read the specs that A
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How to activate a mobile line without an SSN
Hello Xfinity Support, I’m currently paying $50/month for my internet plan, and it includes one mobile line. I’d like to add a mobile line, but I’m in the U.S. on a J-2 visa and I do not have an SSN yet. Is there any way to add an additional mobile line without an SSN? If so, could you please let me
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Plan
@Chico5360 I can't open my emails, this is my primary account I have had for over 30 years!! It's my business!! You don't give us a lot to go on. Are you able to get to your email account on webmail and just not able to open an email when yo
Can't access my email!
I can't open my emails, this is my primary account I have had for over 30 years!! It's my business!!
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@user_czzpjn I'd like you to send us a direct message with your full name and service address so we can take a closer look at your services for you. I truly appreciate you answering my questions and clarifying things for us, and we're going to
AppleTv Activation
When I tried to activate my streamsaver subscriptions through the streaming subscriptions page I click the activate button, it loads for a few seconds, and ends with "Something unexpected happened". I tried multiple times on a computer and phone. Deleted browsing data and retried. Still with the sam
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@user_jhbpfq Pls. Help with support for my email account What problems are you having? Can you give us more detail?
Help with Comcast email
I am in India and I am unable to connect to Comcast using the email app on my iPhone. It keeps telling me Comcast is not available.
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xfinity will not refund for services that weren't used. Is anyone else having this problem?
xfinity will not refund for services that weren't used. Is anyone else having this problem?
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Customer Service
Thanks for all your help!
Peacock Access
I have Diamond membership and unable to access Peacock Premium which is a membership benefit. please provide assistance
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@XfinityCliff I have had an apple account but have not used it in a long time. It is the same email address as my Xfinity account. The thing I don't get is that the initial activation from the your subscriptions page never got to the point of me
AppleTv Activation
When I tried to activate my streamsaver subscriptions through the streaming subscriptions page I click the activate button, it loads for a few seconds, and ends with "Something unexpected happened". I tried multiple times on a computer and phone. Deleted browsing data and retried. Still with the sam
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Hulu freezes
Hulu freezes while playing ads. It has to be restarted 2 to 4 times before it gets through them.
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Xfinity Stream App
Hulu freezes when ads are played
My Hulu freezes when ad are playing. Sometimes it takes 2-4 tries of restarting before it finally gets thru the ad.
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Xfinity Stream App
@user_vug2ay I didn't lie to you. I gave you the link to change your password, but you never responded if that was where you were having problems changing your password. I'm sorry that other employees, which I am not, lied to you.
Help changing my password
I keep trying to change my password and I go through a bunch of steps, but then xfinity displays a page that says "Hmm, the page didn't load correctly" and then "Try refreshing the page, if the problem persists, try again later." Well I tried later, same results. That was last night. I thoight may "
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@Fuzzyh Can not get on my email You don't give much to go on, so... https://connect.xfinity.com/appsuite <----- try here. If that's not what you're meaning, post back with more details.
Again
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Email
Can not get on my email
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