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Subscribed channel not available
Hello, Subscribed to TFC (The Filipino Channel) on 9/5/26 by clicking on the screen. E-Mail confirmation was received. Attempting to access has consistently produced the following result: an extended loading time (aproximately 20 seconds), followed by approximately 15 seconds of the channel, then br
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Channels and Programming
I’m have auto pay but continue to be charged late fees
I have been signed up for auto pay and continue to get late fees. Makes no sense. If you’re pulling the money out yourself, I would like a refund for all said fee fees
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Billing
Welcome to the community forums, user_v2v5fi, and thanks for posting! I'm sorry to hear your running into issues while gaming. Are you playing on a wired or wireless connection, and have you noticed if this is happening with some games or games made
Lag issues [Edited]
Playing video games that need high end Internet (which I have) and there seems to be a congestion in my serving node. The game calls for
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Can you help with the incorrect porting of my AT&T landline to Xfinity?
On 8/18/26 I went to the Xfinity store in Arlington Heights, IL. I added Voice and Internet services to my current TV cable service(which I have had for 22years). On8/21, I got an automated phone call from Xfinty to authorize the transfer. On 8/22, I believe the transfer occurred. I lost caller ID f
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Home Phone Service & Equipment
I wish I had seen this before purchasing with my $1 credit. We thought it was the new one too.
The Odyssey
I purchased the Odyssey on demand tonight. The movie provided is a "mock-buster" it is garbage and not what I was looking for. I would like a refund
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user_8a394e - Thank you for trying those troubleshooting steps. If you haven't already, could you also try temporarily disabling one line at a time and then testing the service again? This can help isolate the issue and determine whether a specific l
Cannot use the Xfinity app to log in, but can use firefox browser window to log into my account on the same phone
I cannot use the xfinity app on my Iphone SE 3rd Gen phone. It is a two line phone, one esim ATT line and one sim card for an Xfinity mobile line. When i try to log in using the xfinity app I get the following message: Access Denied You don't have permission to access "http://login.xfinity.com/login
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Phone locked
I brought my own phone to Xfinity now you all have it locked I want my phone unlocked
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Devices
OK. Thank you. I have sent a message.
Free mobile plan for one year with internet - false advertising?
I signed up for a mobile line because Xfinity kept sending messages urging me to activate a free line, since my internet plan qualifies for the promotion. However, from day one the promotion has never worked correctly. Every month I have to call in, fight through the AI system, deal with agents who
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1 Gig plan ordered. While I await the XB10 shipment to arrive, my provisioning dropped to 1000/100. Coincidentally, as I was typing this I received a text message that a courier with my XB10 is 13 minutes away. Fun.
Arris S34 on NextGen headend with 1.2 up/down account locked at 40 up.
My customer-owned Arris S34 has successfully locked onto the upstream OFDMA channel (ID 43 at 36.2 MHz) on my local node, confirming mid-split is active on my line. However, my uploads are hard-capped at 40 Mbps. Please check the rate codes on my account to ensure the Next-Gen upload tier code is ma
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My picture freezes constantly and I’m fed up with Braves vision and Xfinity I’ve had Xfinity for 34 years and this is just total ****!
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
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Every time I tried to watch the Atlanta Braves on Braves vision channel 1254 on Xfinity the picture freezes, I lose audio, the picture freezes again, I lose audio, I get to the point where I finally just give up and can’t watch the channel. I’m going
BravesVision Issues
BravesVision consistently has a bad signal. What is the issue? Xfinity has a building in The Battery. How can’t they get if figured out so people can watch from home? I keep getting code XRE-03090 every time I watch a game.
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No cable froze
What's wrong with the cable TV nobody in the Fox ridge area in lebanon pa has service
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Channels and Programming
I have no idea what my IMAP password is so I can get into my comcast.net inbox. If you are using Comcast's email servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and
IMAP Password [Edited]
I have no idea what my IMAP password is so I can get into my comcast.net inbox. [Title Edited: "Personal Information"]
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I have not had Xfinity since August 28, 2026. All equipment was turned in on August 28, 2026 at the Leominster , Ma store. I have a receipt for the equipment returned. My bill was overpaid for August in the amount 3,088.70. You just crediting my acco
I want to cancel my internet service on March 28th 2026 end of my contract
I want to cancel my internet service on March 28th 2026 end of my contract
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Big green 25 yr old box in the middle of my front yard
I would like it reduced or removed
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Customer Service
Hi! Thanks for the comment! I am on wired connection and it is most noticeable on Valorant. Other games like Rocket League or Wardogs are there but not as apparent. I think I have narrowed it down to those Comcast hops taking a bit longer to send the
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Lag issues [Edited]
Playing video games that need high end Internet (which I have) and there seems to be a congestion in my serving node. The game calls for
Question