I am also wondering why Xfinity cannot come to a deal to broadcast the MN Wild games. I agree that it should not be a higher tier pay. I already pay Xfinity over $320 a month! Direct TV has come to an agreement...... I tried to call the custormer support number to voice my complaint and was put on n

I’m trying to return my WiFi Extender for a full refund within the 30-day return period. Your online support agent told me to return it to a store, but the store refused and told me to process the return online. The extender also doesn’t appear in my online return options. I’ve already followed your

Unresolved Neighborhood TV Signal Problems Following Comcast Xfinity Outage Last week, Xfinity experienced a neighborhood-wide outage that was subsequently reported as repaired. Since that repair, at least two separate households in our neighborhood have experienced intermittent pixelation, freezing

Just wanted to make sure my account was closed. I have not received a verification email

Subject: Complaint Regarding Incomplete and Unprofessional Installation Service I am writing to express my strong dissatisfaction with the installation service performed at my home yesterday. Prior to booking, I explicitly confirmed with your representative that the installation service included ins

I recently set up my internet connection in the Bellevue/Factoria area and is currently experiencing persistent micro-stutters, packet loss, and sudden latency spikes while gaming that make it unplayable.I have fully ruled out my local home network equipment. A pathping test shows 0% packet loss at

I redeemed the Xfinity reward for the movie Lord of the Rings extended edition yesterday on my account (you can still see it under the "active" tab on my account, I also have screenshots showing it's been redeemed) but the movie never showed up on my purchases. It says it can take "up to 2 hours" to

My internet suddenly stopped worked right before a very important work call this morning. I went through all the troubleshooting on the Xfinity site and endured an attempt by the Xfinity employee via chat to pressure me into signing up for a new plan before he could put me on the waitlist for same d

My internet suddenly stopped worked right before a very important work call this morning. I went through all the troubleshooting on the Xfinity site and endured an attempt by the Xfinity employee via chat to pressure me into signing up for a new plan before he could put me on the waitlist for same d

I called customer service this morning to cancel my internet and Wi-Fi service. Right at the beginning of the call, I explicitly told the agent, Mona, that I had already switched to another carrier and spent my money. I asked her nicely not to read her screen scripts or waste both of our time with a