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I would like assistance with this too please. I have been struggling to get this to work and I keep finding similar issues online going back years but no concrete solution.

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Platinum Member - No Access to Active Peacock Premium

Hello, I am an Xfinity Platinum Member. About a year ago Xfinity notified me that I had FREE Peacock Premium Subscription with my account. All I had to do was click the link in the email and it would be active. It does shows "Active" on my Xfinity account but then it goes into an endless loop when I

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Payment arrangement

I am trying to set up a flexible payment arrangement because I was told my return check fee would be $35 however I see their charging me a fee the same price as my past due bill

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Restar home service

My service is not working since 5 pm try everything desconté and reconnect cables and do not work.

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Just got this notification

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What the world is everycrack.com

I was scrolling through TikTok when I received a notification from Xfinity informing me that they had blocked the website called everycrack.com. I’m wondering if I’m being hacked or if TikTok is being overly restrictive.

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This is ridiculous. Nothing is on channel 1261 tonight. MLB channel 407 says it's showing the Mariners game with Cleveland, but it is not . For a few innings it had the Mariners game on 1/4 of the screen, mostly without audio and with frequent random

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Seattle Mariners baseball TV channel

I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co

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Fix my service!

My internet and TV have stopped working for hours and days and I can't get it fixed. I need you to fix it.

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I apologize for the confusion, I had sent a message with the steps before you sent the screenshot. We are not able to accept DMs through the forum, as a security measure to make sure no one tries anything outside of policy or ethics. The DM steps all

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Bill

Xfinity gave me a due date of the 29th.each month it's been the 29th. I do a automatic pay for the 29th and they turned my Internet off on the 28th. Horrible customer service,kept telling me it's my fault even though my bill literally shows the due date is set for the 29th which the payment comes ou

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dsntwb*9

I want to access Disney+,Hulu and Peacock now included for free with xfinity. How do I do that?

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@XfinityJeffB​ I sent you a direct message

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Bill

Xfinity gave me a due date of the 29th.each month it's been the 29th. I do a automatic pay for the 29th and they turned my Internet off on the 28th. Horrible customer service,kept telling me it's my fault even though my bill literally shows the due date is set for the 29th which the payment comes ou

Question

Looks like it's been resolved!

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Expiration Dates for movies from premium networks aren't being displayed.

I noticed last week that I can't see expiration dates for on demand movies. It's not a problem with any specific network. It happens for HBO, Showtime, Starz and MGM Plus. When I select "watch options," the expiration date is no longer there. I can see the year the movie was released, and the length

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Internet Connection Keeps Dropping.'

Good evening, Recently in my area there was an upgrade to the internet equipment. Ever since that uprade. our internet has constantly been dropping. It's happened twice today around 3-4 hours ago and again at around 10:20 PM EST, we already went through troubleshooting, the cables have remained unto

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@user_xqr55a​ I just got Disney plus this week, and it’s doing the same thing as everyone else in this forum is stating. Every commercial break with 2 or more ads. Very frustrating. Only way to fix is to quit the app, and go back to it.

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Disney+ App hangs during commercial breaks

Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?

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