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Thanks for responding. Also you got rid of date of recording and the lap timer to fast forward the commercials. Now we have the 10 second fast forward and backwards. Anyway I understand shooting for innovation. But the old app did not need any revisi
New app is HORRIBLE
I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin
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Agreed - the revised app is not an improvement . Bring back functionality - scheduled programs. How are programs deleted now?
Scheduled recordings tab missing
I absolutely HATE the new xfinity streaming app. It doesn’t show the upcoming recordings any longer, when I look at the guide for live tv it is no longer easy to see if I have an upcoming show scheduled to record or not, I hate the way the recordings are grouped in my library. This “new” app is NOT
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Favorites
Did Xfinity develop their revised streaming app on another planet? Favorites is the most useful feature the pervious version had. You obviously don’t understand user’s viewing habits and preferences. Roll back the old app until you fix this mess.
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Xfinity Stream Website
We appreciate you bringing your feedback regarding the Xfinity Stream app update to us in our community user_19d778. I know how crucial it is for these platform to function in a way you can count on, and rest assured our teams are aware of the feedba
New app is HORRIBLE
I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin
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Hello user_3qax5j 👋 We understand how important the Xfinity Stream app is to members that rely on it such as yourself, so thank you for dropping by to share your feedback after the recent update. With the new Xfinity Stream TV experience, the option
New Updated Xfinity Stream app
“Horrific” “ONE” star at best The updated app NO longer has the following features: 1. Ability to save favorites 2 Ability to categorize your own channels 2. Provides a summary of a program 3. Provides names of actors in a program 4. Ability to easily toggles between programs from the same screen. I
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**FORMAL COMPLAINT – Request for Executive\-Level Escalation – Xfinity Stream App**
To Xfinity Executive Customer Relations: I am requesting that this complaint be escalated to the highest appropriate level of customer support and technical management. I have experienced repeated failures with the Xfinity Stream app. The latest problem produces the following message: Sign-in failur
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Customer Service
Good afternoon. My cable card in my Ceton tuner loses its entitlement approx. once or twice a year. Normally someone in the Cable card support or Advanced support knows how to resend the entitlement signal to my cable card. It normally t
Cable Card support
Good afternoon. My cable card in my Ceton tuner loses its entitlement approx. once a year. I tried calling support and they rebooted my X1 Cable Box and asked me to wait an hour which did not resolve anything. They want to send me a new cable box. Everything I read online says if they remove my cabl
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Thanks for calling this out @user_04v7kz. You’re right: with the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you ca
Where [Edited] did Favorite Channels go?
I cannot understand how anyone could possibly think it would be a good idea to remove one of the most useful features Xfinity offered. It is now MUCH more difficult to find something to watch. I am actually considering looking for a different live TV app. What are you [Edited: "Inflammatory"] thinki
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Installation fees
I signed up today with a rep and paid the 25 dollar deposit and asked if that was all I needed to pay. He assured me tbe 25 was all I had to pay but the email says 100 dollar installation fee
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Customer Service
App update is terrible!! So many features missing. Bring back old app!
iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!
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user_mxhzg1 Hello, I am happy to be of assistance. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right of this forums page. Here'
Request for Xfinity Mobile Executive Escalation – Loyalty Promotion & Accessibility Assistance
Hello Xfinity Team, I'm a longtime Xfinity Internet and Mobile customer seeking assistance from a senior-level Xfinity Mobile retention specialist or Executive Customer Relations representative. I've already spent considerable time with two representatives, Pushp and Anchal, discussing promotional o
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Sorry for the issues you're running into user_nayns2! With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable, but favorites are still available on mobile devices, and you can st
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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configure onu for personal owned and managed equipment
Despite the web article explaining that it is possible I just spent the last 3 hours with support. They are incapable of configuring it. Please configure my account to allow personal owned routers.
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Customer Service
THIS UPDATE IS TERRIBLE! Can't even grab channels through the search and gotta go all the way out for the last channels! COME'ON MULTI-BILLION DOLLAR COMPANY! You all dropped the ball on this one.. SMGDH!! 😡
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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Add to everything else, there is no ability to record away from home, on the fly. Using the website is clunky and difficult. Someone mentioned AI, by Jove I think they’ve hit on something. Fire your AI. And the genius who thought it was a good idea.
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Hello @user_u19867! Thank you for reaching out on our Community Forum. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV expe
The updated Xfinity stream app is awful.
How do I filter the guide to HD Channels. That option is gone.
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Who ever designed this new app needs to be fired. What a joke. There was nothing wrong with the old app. Now you can’t see what’s going to be recorded , can’t delete watched recordings, on and on and on.
user_jzyl4d
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4 hours ago
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New app is HORRIBLE
I want the old app back. The new one is horrendous. It is not user-friendly. It is confusing. And I don’t want to use it. One of the reasons I kept Xfinity as long as I did was because of this streaming app and how amazing it was. And now you just broke it. You could no longer see scheduled recordin
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