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Terrible
One of the messiest experiences of all time. To put it simply; - They lied to me about my bill multiple times and keep charging me the wrong amount - They are relentless about upgrading and do NOT listen to you on the phone. They just keep asking if you’d like to upgrade, even if you’re trying to ca
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Customer Service
user_9gxrx1 I appreciate you working with my team so we can make sure you have access to your Emails. Please visit our online web portal: https://www.xfinity.com/email and let me know if you're able to send and receive Email directly from our site.&n
can’t open email on devices
Says password incorrect. Enter password for imap account “comcast.net” Started happening about 2 weeks ago. No problem before then!
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Unfortunately, still not taken care of......
Exposed cables on lawn
We have exposed cables on our lawn that need to be buried, about three, ten foot or more. We use this service but can't seem to get help, we cannot mow the lawn soon if they stay this way. Please contact us ASAP
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Hello @debra830 A number of reasonable offers have been made that E. W. Scripps, the owner of these local broadcast stations, has not accepted. At this time we do not have the rights to broadcast this station in your area. If a new agreement wi
Bring back NewsChannel5 Nashville
The only reason I kept comcast xfinity cable was to receive local programs and you dropped my favorite channel. I am not happy. Please bring back CBS local programming, NEWSCHANNEL5.
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Been on hold for over an hour
I was on a call with someone, and she asked to put me on hold mid-call. I have not heard back from her for over an hour. What should I do? We were trying to resolve a very important issue related to over $1,300 in billing.
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Customer Service
Thank you for recognizing Katelyn! We’re lucky to have them on our team. Your feedback will make their day. Thanks for choosing Xfinity.
Review
KATE at the Weymouth store spent 3 hrs with me on Monday followed up the next day too she deserves a promotion she's a great asset to you Veronica [Edited: "Personal Information"]
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I was "slammed" into two Xfinity Mobile Care plans that I specifically declined. I have Apple Care.
Xfinity Mobile Care
Hello! Why am I being charged for Xfinity Mobile Care for the phones on my account? They were not purchased from Xfinity.
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user_dobwo4 Good morning! Did you by chance get the notification for the Yahoo email migration?
I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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@unixfreak Thanks for bringing your concerns to our attention. As a friendly reminder we started moving away from cable cards as of October 24th 2025. We can troubleshoot but can not add new card or send out replacement cards. We are directing our cu
Unable to tune into channel 1254 with Cablecard device
I have a few channels, more specifically channel 1254, that I am trying to view. My tuners don't like it. I don't get a program number or PIDs when I view the channel with my tuner interface. Is this channel an SDV channel? Is there an adapter that Comcast can send at no charge. I already pay an arm
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I have had the same issue. I have been back and fourth with Peacock and Xfinity. Each blame the issue on each other. My xfinity account shows I am paying for PP+ without ads yet Peacock has not/cannot update my account on their end.
Premium plus upgrade not working
I added the additional subscription for premium plus for Peacock and it is not working. I’ve spent so much time trying to work with customer service through the chat to try to get it to work and all they do is help me do the same thing over and over again. I’ve tried multiple different browsers, cle
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Sent a DM. Thank you
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hello, @patpoms we can submit a survey request to relocate or temporarily drop the line, but there may be up to $100 charge. I'm happy to review your account and research your options. Could you please send our team a direct message with your full na
Cable Lines run through tree limbs when they relocated my line over a year ago
I am looking to have these trees cut down but the line runs through the limbs. The tree cutter will not work around the line due to possible damage. Can I get this line buried? Or how do I go about have the line taken down temporarily to have the trees cut and then put back up? The line will be much
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No longer have an email account all my emails have been deleted.. Yahoo transfer hasn't been updated have confirmation
Have confirmation codes from Xfinity and Yahoo no results about the confusion.
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Thanks for reaching out about the loss of channels owned by E. W. Scripps, mjl205.programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
It’s s my comcast email account for incoming mail that it says password incorrect
can’t open email on devices
Says password incorrect. Enter password for imap account “comcast.net” Started happening about 2 weeks ago. No problem before then!
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I agree. They are pricing themselves out of business. I am sick of it
Status of scripps channels
Losing local station owned by scripps is a big deal. Xfinity customers are always having their bills increased outside of contracts with owner stations. I just switched to a cheaper package after last increase. Now you’re taking away channels. I see no incentive to stay any longer.
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Can someone please advise if/when the xfinity mail is going away? What do i need to do so I don't lose all my mail i have in my comcast.net account? I also received the message that april 14 is last day? thank you,
Xfinity email
I received an email pretending to be from xfinity. Said xfinity email was going away April 14th and wanted me to click on something to upgrade. I didn't click on anything. I have heard that xfinity will be no longer support Xfinity email but don't know when. My question is, when is Xfinity email goi
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Stop fighting ..think of your customers. Bring back ABC in Denver area! Note: This comment was created from a merged conversation originally titled Bring back ABC in Denver area!
kerry1950
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47 minutes ago
to the conversation:
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Scripps
I'd like to file a complaint regarding Scripps not renewing their contract with Comcast/Xfinity. It's not right that I have to subscribe to another streaming program to be able to watch ABC -Tampa, FL. I pay a total of $76.50 a month just for the Choice TV with Broadcast fees and additional fee for
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