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Just changed apartments and now my peacock will not work
Just changed apartments In the same complex.. Now my Peacock app will not show me any shows because they are locked behind a paywall. How do I rectify this situation since I am a diamond member.
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Customer Service
user_355aa5 Appreciate the feedback! Rest assured, we review all of these posts, and love to hear ideas on ways to improve service. DVR wise, are you having these issues with your DVR in the home now?
Recommendation for Xfinity
Improvements that would help reverse customer complaints and service cancellations would include: * Review TV channels - some channels, like Story Television, freeze several times in an hour then start again. Each time the channel freezes, the viewer loses the program information that ran during the
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Scam call?
[Edited: "Unverified Phone Number"] Offering me WiFi and cellphone bundle but wouldn't take no as an answer, didn't verify my account or my name. Scam call?
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Customer Service
@rbharris11 I am sorry for how your experience has made you feel. We’ve chosen to partner with Yahoo Mail to provide customers with a comcast.net email the ability to upgrade their email account to Yahoo Mail for a better email experience at
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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reactivate my summer home internet
I need to activate my internet at my property in South Jersey.
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Customer Service
Hello, @user_904irv. Thank you for taking the time to report this damage concern to our Digital Care Team through the community forum. We can certainly help submit a ticket on your behalf for further investigation, and it would be my pleasure to get
Sprinkler line cut by Comcast while burying new internet cable
When the orange cable for our new internet line was buried it was done over the sprinkler line and a gash was put in the pvc pipe. Sprinkler had to be cut out and repaired. Need compensation for the repairs
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@niftyneedle Thank you for making us aware you're not receiving any text messages from anyone including us. I'd be more than happy to help figure out a solution to this problem you're having. Have you by any chance restarted your device? How about sh
not receiving texts
I am not receiving any of the text messages from Xfinity. I can't talk to anyone. There's no way to reach a real person.
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user_9a4d4u Hi there! Thanks for using our Forums and for bringing your TV connection issues to our attention. Are you still currently having issues and showing the same error? We are here to help and get this working properly.
Tv box says something is not quite right.
The last number of the MAC address does not match what is on the device label. This device worked until I had to change what WiFi network it was on when I purchased extenders from Xfinity store.
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user_ikmsev Thank you for reaching out! You may need to reactivate your ESPN Unlimited benefit by visiting your subscription hub or click the activation link in the email you received. *Sign in with your Xfinity ID and password. *Clic
ESPN UNLIMITED
On March 6 I received an emais from Xfinity saying ACTIVATE ESPN Unlimited — NOW INCLUDED WITH YOUR PLAN [Edit: Removed link] at no additional charge. I did so and everything worked fine until yesterday, May 2 when I the service just disappeared. I called to find out why. I was transferred from pers
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Cut line
I had accidentally cut an internet line at a customers house. Need help asap.
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Customer Service
user_cg2k0z Hi there! We’re really sorry to hear about the condition your yard was left in. That’s definitely not the experience we want for you, and we understand how frustrating it is to deal with damage like that after a repair.
Damaged Yard and Exposed Cable
A cable repair was recently done in my backyard and my backyardwas destroyed. Most my grass has been killed from the heavy equipment that was used to bury the cable. There are track marks all over my yard from the heavy equipment that was used which killed my grass. There's an exposed wire coming fr
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@user_qcyldm Is your account currently on a seasonal suspend? If so you'll need to visit our Seasonal Management page to update your return date. You'll want to ensure you're logged in with your Xfinity ID. If you're looking to restore service immedi
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reactivate my summer home internet
I need to activate my internet at my property in South Jersey.
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