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@XfinitySeth​ Seth why was the new version of the app released? It has fewer features than the previous version. In 2026, I can’t imagine why this version of the app was released? Shocking.

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Hello XfinityThomasA, Have you posted any actual updates yet? This has been going on for six weeks or more and I've seen nothing more than "we are aware of the issue and are working on a resolution". An actual update with details of the underlying

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

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New move

New device activation

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Hi @RickC19, and thanks for posting on our Community Forum. You posed some great questions! When choosing a replacement, I’d focus less on a particular brand and more on selecting a device from our current compatible modem list that meets your

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Netgear CM1150V is on xfinity approved list.

My Netgear CM1150V is listed under mydevices as optimized for the plan I selected. I don't see an EOL list. Why am I getting an email from Xfinity telling me I need to migrate to another modem? The email says I already own the second modem, which is wrong (I only have the one Netgear modem). The fir

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New Xfinity app

The new Xfinity app of channel listings does not allow you to select only your favorite channels. This is unacceptable. You guys need to fix this! Also, you should be able to deselect from the main screen. Such as removing sports as one of your options and replacing it with something else. Not every

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I would never, in my wildest dreams consider this an “upgrade.” And by all the forum comments, I’m sure all would agree that this is a DOWNGRADE!!!  Provide customer service and upgrade us back to the previous version. 

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

I would never, in my wildest dreams consider this an “upgrade.” And by all the forum comments, I’m sure all would agree that this is a DOWNGRADE!!!  Provide customer service and upgrade us back to the previous version. 

 to the conversation: 

not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

Hello @user_smz8ff, and thank you for reaching out here on our Xfinity Community forums. We understand how frustrating it must be to go through multiple sign-in steps only to find that you still can't read forum posts or comments. We certainly want y

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

Other Internet

Can I get Internet at another location, but keep my same Internet at home?

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I agree that this change really is horrible and how do I get back the prior format. There is no way to input a channel search, totally unacceptable. Where are the upcoming recordings ? GO BACK TO OLD FORMAT

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

user_c38421 Thank you. I am running 9.1.0 (19110); it looks like that was available as of yesterday for my device. Could you check the App Store to see if there is an update available?   

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Streaming Service is AWFUL since update!

The streaming service is AWFUL since this last update! Who ever decided to make these changes to the streaming services, needs to be evaluated! Lost favorite lists, lost past recordings, the view is terrible, the service is EVEN WORSE than before! Every 3 minutes it times out and says there are tech

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Scheduled recordings

The new app format does not show scheduled recordings in the library. Where can I find them?

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Update has many glitches

My scheduled recordings are not showing up on my list. Some record and show up later, some do not. If the program is currently recording I cannot see it on my recordings and half the time I cannot see it under the scheduled recordings tab. There are also too many hoops to jump through to report this

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user_n19807 - Hello, and thank you for commenting on our Xfinity Community Forum thread. We appreciate you taking the time to let us know. Our engineering team is aware and actively working toward a resolution. While we don’t have any new infor

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Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)

Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end

Question

New Streaming App 11/13/2026

This app needs a lot of improvement, can’t believe you released it like this. There is no streaming app I know of that does not come back to where you left off. Where are my scheduled recording and why doesn’t it show in the guide that the program is being recorded? Why don’t the recordings have the

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Very disappointed this is not acceptable as much as we pay you that you force break the one good thing you had working.

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iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!

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user_dcgh1e With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV exper

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

user_30x7gu With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV experience. We know that having to scroll through the full chan

 to the conversation: 

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

New Internet order pending, phone support cannot locate it, account pages error

I recently placed an online order for residential Xfinity Internet and selected equipment shipping to my home, not store pickup. Additional plan details: My original online selection was 1 Gbps Internet with a five-year price offer, plus one mobile phone line, for a displayed total of $60 per month.

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