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Hello @user_be8ou3, thank you for reaching out on our community forum. I understand it is very frustrating especially when you have a service interruption. I would love to review what is going on to see if we can get to the bottom of it. Please send
HORRIBLE!! CAN'T GET AHOLD OF ANYBODY EXCEPT AI WHEN I JAVE PROBLEMS
My internet went out 2 nights ago around 7 pm, they said it would be back on by 9:55 that night, it didn't come back until after 6 pm the next day. The day after that, it went out again for a few hours, and now I'm sitting here for going on 2 hours, 3rd time in 2 days. The phone numbers they give yo
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HORRIBLE!! CAN'T GET AHOLD OF ANYBODY EXCEPT AI WHEN I JAVE PROBLEMS
My internet went out 2 nights ago around 7 pm, they said it would be back on by 9:55 that night, it didn't come back until after 6 pm the next day. The day after that, it went out again for a few hours, and now I'm sitting here for going on 2 hours, 3rd time in 2 days. The phone numbers they give yo
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Customer Service
Thegreyhearted, you may need to reach out to our Customer Security Assurance team at 1-888-565-4329 to check if there is an internal issue with your email account.
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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Right now the closest thing I’m using is shuddertv. But it still not the same and no offense to any of the free stream horror channels or shudder but I feel more can be put into a horror channel then what everyone else is offering. Even if it had to
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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just my personnel preference I would hope I could talk with someone who is a big horror fan who understands where I’m coming from . And as I do have an account and peacock sounds nice I really just wanna see a horror channel become a thing. It’s been
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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@user_ada5s3 Thanks for reaching out, I want to help with the buffering issue. Is it only one channel? Any error codes?
What am I paying 100 dollars a month for when my TV buffers all the time?
What am I paying 100 dollars a month for when my TV buffers all the time?
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What am I paying 100 dollars a month for when my TV buffers all the time?
What am I paying 100 dollars a month for when my TV buffers all the time?
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Customer Service
So I will answer both questions and provide a Lil more depth with my problem, and at the end I will "speculate" on what and why this is happening. @XfinityNatalie Yes not only did I try that I switched to incognito mode signed back in and continue t
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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Can not locate the unblock. Already in settings
how do I unblock 860 numbers from going directly into voicemail
860/800 numbers are not ringing but going directly into my voicemail. How do I change that on my cell phone
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@Thegreyhearted Can you try here? https://connect.xfinity.com/appsuite Let us know, please.
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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@user_kgkuqn I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this? Clear your cache and cookies. Sign out of your account. Close your browser. Then
Access online to Comcast email
I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this?
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I can’t activate my streaming channels in my new home
It’s saying that my xumo box is outdated and can support
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Xfinity Stream Website
@user_zyvj57 Are you aware that when the Xfinity VPN is turned on, emails can’t be sent from the Comcast outgoing mail (SMTP) server, smtp.comcast.net, on an iPad? When I turn the VPN off, it works fine. Not sure if this just started with the
Sending Comcast Email
Are you aware that when the Xfinity VPN is turned on, emails can’t be sent from the Comcast outgoing mail (SMTP) server, smtp.comcast.net, on an iPad? When I turn the VPN off, it works fine. Not sure if this just started with the latest iOS update to 26.5 or not, as I just started using the VPN and
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Good evening achrysoulakis. You have reached the right team, and I will be happy to assist you further with stopping your seasonal service, and restoring your normal service. I can assure you we want to ensure your concern has been resolved. Pl
How to complain about Xfinity Customer Service?
I have seasonal plan. I am unable to start up internet for the season via the web site. First I try logging in with iOS Safari -- simply loops back to the 'enter your login id page. Okay, let's try Firefox on iOS -- after logging in and navigating to /seasonal, I'm greeted with error: unable to proc
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user_BullyDog4466 - Thank you for sharing your feedback—we truly appreciate you taking the time to let us know how you’re feeling. I’m really sorry that your experience left you feeling this way, as that’s never the impression
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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cravendc50 Hello, have you been able to access your channel line up?
XfinityVictor
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My Xfinity TV Plan
How can I access my Xfinity TV plan? I want to know what channels I have
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