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Hello user_x4umgo! If you subscribe to the live ESPN channel through us already, you can access ESPN Unlimited's on-demand content at no extra cost! For more information, check out xfinity.com/support/articles/espn-plus-on-x1-flex 👍
espn unlimited
I received an Xfinity email message informing me that ESPN Unlimited is now included in my plan, at no charge. Wonderful, however... I've been paying extra for a Sports Entertainment Package, which includes all the ESPN channels in the ESPN Unlimited package, plus NFL.com, Tennis Channel, and a few
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user_54cd02 Additional DVR storage for your X1 TV boxes is still an option. There is a limit on the max your TV box is able to support on its own, and any additional storage would be added to the Xfinity Stream app using the cloud, but your TV box ca
xfinity stream app
Struggles, I've had a lot. I am so sick of Xfinity. I ordered extra DVR space, they tell me only available on the Xfinity Stream App. Not only that, but I just finished installing the app, and guess what, I get a [Edited: "Profanity"] error message. Can't Comcast/Xfinity do anything that actually wo
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@Annabelle2 I would reflect on what the official position of Comcast is now saying. The FAQ on the Yahoo transition states that the transition is optional and that Comcast email is not ending. Do I have to upgrade my comcast.net email account to Ya
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
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How do I stop my mobile phone service?
I have been trying to cancel my mobile phone service for about a week now. I have spoken to multiple representatives and now my account shows as no longer active, however i still have service on my mobile phone.... I no longer require Cellular Phone Service & do not want to keep paying this bill. Do
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Getting Started
downed cable line across main street
police came, they blocked the road. Cable line is hanging low from the snow and over the road and now a truck pulled the post on my roof down because it still hasn’t been fixed. I called four hours ago and still no technician has come out here. When are they coming?? Been deemed hazardous.
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Customer Service
I can't find the bell to send another message. But I need help!
xfinity stream app
Struggles, I've had a lot. I am so sick of Xfinity. I ordered extra DVR space, they tell me only available on the Xfinity Stream App. Not only that, but I just finished installing the app, and guess what, I get a [Edited: "Profanity"] error message. Can't Comcast/Xfinity do anything that actually wo
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DrumminD2 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Suppo
File Complaints against Agents
I want to file complaints against agents. The agents themselves on the phone won't take complaints, so how do I make a complaint?
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I have a Samsung Smart TV, everything is updated. I have a DVR box, and an additional box in the master. And I honestly don't know which package I have, I have Showtime, HBO, and all the regular channels. All I wanted was more storage on my DVR, but
xfinity stream app
Struggles, I've had a lot. I am so sick of Xfinity. I ordered extra DVR space, they tell me only available on the Xfinity Stream App. Not only that, but I just finished installing the app, and guess what, I get a [Edited: "Profanity"] error message. Can't Comcast/Xfinity do anything that actually wo
Question
Hello, @user_mpd13 thank you for reaching out over Xfinity. You've contacted the right place for assistance, I can help with the account review. Thank you for the detailed information it is helpful, and wanted to help get the proper expectations set
Need Corporate Help – Repeated Billing Issues, Broken Loyalty Promises, and Unauthorized Changes
Subject: Need Corporate Help – Repeated Billing Issues, Broken Loyalty Promises, and Unauthorized Changes I’m posting here because I have been unable to get help through the Loyalty Department or customer service, and I need someone from the Xfinity Corporate Digital Care Team to review my account.
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user_r2su40 Hello, thank you very much for the kind words. Can you share more about your experience and the store location?
Feedback Regarding Recent Chats
Ankita & Sapinder were the most helpful chat support agents. I tried to give them both 10/10 for their knowledge, soft spoken nature and great energy overall but neither chat prompted for the survey after i ended it. How can i ensure they both get a 10/10 rating?
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Company website is being blocked
My company website is being blocked by safe browse io
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Customer Service
@EmmexPlusbee We will certainly, look into this further. I also would like to pull up some personal information from you in order to do so. Please send us a direct chat message with your full name and complete service address to “Xfinity Suppor
Unusable DVR Sporting Event recordings
The X1 DVR records sports events by program ID without honoring local-market availability, language, or blackout status, resulting in unusable recordings. Can we please get modern recording options? I have my DVR set up to record certain sports teams. But sometimes it will record the game on the NBA
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File Complaints against Agents
I want to file complaints against agents. The agents themselves on the phone won't take complaints, so how do I make a complaint?
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Customer Service
Same thing happened to me, I orderd an iPhone 17 pro max and received an empty boxed delivered by FedEx. I returned that empty box with the same driver, created a ticket with xfinity and even made a police report without them asking. I did all this
iPhone 17 pro max stolen by FedEx
I ordered two phones one google pixel and 17 pro max deep blue. The phones was supposed to be delivered on 01/31/26 by FedEx signature required the driver dropped the box off with only the google pixel in it and no signature at all. The tracking info still says on FedEx vehicle for delivery. I calle
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How w to open a download attachment
Can't view attachments in email
Prompted to download any attachment in email and still unable to view it.
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Feedback Regarding Recent Chats
Ankita & Sapinder were the most helpful chat support agents. I tried to give them both 10/10 for their knowledge, soft spoken nature and great energy overall but neither chat prompted for the survey after i ended it. How can i ensure they both get a 10/10 rating?
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Xfinity Compliments
Hello user_dygars we've received confirmation from our local teams that these pedestals have been repaired, and the associated lines buried as well. During our conversation, you'd mention other areas in the neighborhood that have a similar issue, and
XfinityAlfonso
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Boynton oasis condominium
we are desperately trying to get a technician or a team of technicians out to our property to repair cable boxes that are not only unsightly, but quite dangerous with cable wires, extending to all areas and falling out of the boxes. The boxes are damaged and need repair. Who do we call or how can we
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