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user_6423da Shoot! It may be quicker to give them a quick call.
emails to me returned as undeliverable
In the past week I've received messages from two financial institutions that emails to me ...@comcast.net have been returned as undeliverable. Why is this happening for only these specific senders?
Question
That was a bust. The reporting tool has three options for the type of problem and none of them apply. I don't see any way to provide details of my issue.
emails to me returned as undeliverable
In the past week I've received messages from two financial institutions that emails to me ...@comcast.net have been returned as undeliverable. Why is this happening for only these specific senders?
Question
@XfinityAdrienne it is specific to two TVs only. All other devices in the house work fine. I have attempted to clear all settings and reset the tvs. That has not worked. I also followed some instructions online on settings on the TVs and nothing hel
LG TV constantly losing IP address
My LG OLED television drops its wireless network connection every day. This requires me to go add it back in and put in a password every time which is a real pain. I understand this is actually something that has been happening for a long time. Is there a solution from Xfinity on how to solve this p
Question
Hi there, @user_ilhub3 Thank you for taking the time to reach out today. I understand you'd like to pay off the balance on your account. I'd be happy to point you in the right direction. Have you received any notices or calls from that collection age
Old unpaid account sent to collections
I need to info for the collections department to pay off my debt
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Good Morning, @user_csugrw! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your LG TV, and dropping the connection. Is it only this device or other devices droppi
LG TV constantly losing IP address
My LG OLED television drops its wireless network connection every day. This requires me to go add it back in and put in a password every time which is a real pain. I understand this is actually something that has been happening for a long time. Is there a solution from Xfinity on how to solve this p
Question
@bbdude I am sorry for misunderstanding. But the network is a cable channel and as stated listed as a TVGO channel. These do not change based off date and time. There is a contract in place which may affect the network on our platform in the future b
Xfinity Stream on Roku Ultra : AXS TV channel
I recently ditched my old Xfinity Cable TV XG1v4 DVR and am now going all internet TV using the Xfinity Stream App on my Roku Ultra. I have the Xfinity TV Premium channel lineup (which I think includes pretty much all channels). One channel I am missing is the AXS TV channel. Doing some research, I
Question
support
Unbelivable The level of corruption at Xfinity (Comcast) has exceeded any expectations despite my firm beleife that I live without any expectations. They have built a totally closed system in total conformance with the industry standards of: No Documentation No proof of any contact Dumb cooredinated
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Sign-In and Account Management
Old unpaid account sent to collections
I need to info for the collections department to pay off my debt
Question
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Billing
Xfinity Hotspot Not Emitting Correctly
So basically My local public hotspot (xfinitywifi) I use as I work from home,has been down for longer than a week. I can’t connect to it yet it says it is active. I couldn't find another way to report it, and I rely on it mainly for work, so I'm hoping I'll be able to get this resolved. the hotspot
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Customer Service
I went to the link you provided above ( https://www.xfinity.com/support/articles/id11-channel-lineup) and I see AXS TV listed both at channel 1613 and as a TV Go channel. So maybe the answer to my question above is: 3. both a Cable Channel and a TV G
Xfinity Stream on Roku Ultra : AXS TV channel
I recently ditched my old Xfinity Cable TV XG1v4 DVR and am now going all internet TV using the Xfinity Stream App on my Roku Ultra. I have the Xfinity TV Premium channel lineup (which I think includes pretty much all channels). One channel I am missing is the AXS TV channel. Doing some research, I
Question
LG TV constantly losing IP address
My LG OLED television drops its wireless network connection every day. This requires me to go add it back in and put in a password every time which is a real pain. I understand this is actually something that has been happening for a long time. Is there a solution from Xfinity on how to solve this p
Question
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Customer Service
@user_bna5mi Thanks for reaching out. I can certainly schedule a tech to come out and take a look to see what can be done for that low line. Can you please direct message me your first and last name along with your full service address so I can assi
Cable from house to pole needs to be reconnected / or buried under ground / urgent!
To Whom It May Concern: The cable from my house to the pole runs through my neighbor's yard and he does not maintain his yard - trees, vines, and weeds are growing uncontrollable. This caused my cable being severely trapped in some of his trees and vines. Consequently, the line is pulled down strong
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Canceling through DM
I’d like to cancel my Xfinity Internet service. Please let me know how I can complete the cancellation through Direct Messaging. Thank you!
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Your Home Network
user_gxsxhy You can call us at 1-800-XFINITY or our team right here over this community forum will be happy to help review offers with you. Please let us know if you would like our team to help.
how can I call xfinity
What is the number to call Xfinity cant find on this web site. I need to talk with someone in customer support and about if my plan is the best option or if there are any other plans I can attach to. Also is there any new equipment I am qualified for
Question
@user_mtm54b With the kiosks, you can pay your residential bill or your Xfinity mobile bill; it's just an option where you can make cash payments when you don't have access to the online options or are unable to make a payment over the phone. If yo
Unable to pay off phone
I canceled my mobile services in April and since then I’ve been through every round of support, in person, via phone, via video call (in store). I’ve been forwarded all the way to the top of support and no one can remove the current card on my account or update it to the card I need to use to pay of
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Good Morning, @Bigeslime! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with refund, and the amount due back. I would be more than happy to dive into the account with
Refunds and being told 2 separate things about how the company operates
Was told by one person I was getting a refund in one amount. Called them back and was told a completely different thing by another person about the refund. Was also told they bill a month ahead of service by first person and second person told me different. So who's correct in the situation? Absolut
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user_6423da Great question! You can either call them, or use the link provided. Please let us know the outcome. Customer Security Assurance at 1-888-565-4329 https://spa.xfinity.com/report
emails to me returned as undeliverable
In the past week I've received messages from two financial institutions that emails to me ...@comcast.net have been returned as undeliverable. Why is this happening for only these specific senders?
Question
how can I call xfinity
What is the number to call Xfinity cant find on this web site. I need to talk with someone in customer support and about if my plan is the best option or if there are any other plans I can attach to. Also is there any new equipment I am qualified for
Question
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Customer Service
Sorry, not knowing that . thought that's the direct channel for Xfinity exiting account holders to contact to live agent.
How to report damaged Xfinity network pedestal & get repair
Hi, The Xfinity network pedestal exposes live connections without cover. Can u help to send someone to repair & put back new cover before it rains
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zacksf88, Hi there! Thanks for reaching out. I can see you've had a very frustrating experience, and I appreciate you taking the time to share these concerns. As a consumer myself, I can understand how you feel when you're unable to get the help you
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support
Unbelivable The level of corruption at Xfinity (Comcast) has exceeded any expectations despite my firm beleife that I live without any expectations. They have built a totally closed system in total conformance with the industry standards of: No Documentation No proof of any contact Dumb cooredinated
Question