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email address after cancellation
Can I keep using my comcast.net email address after I cancel Xfinity Internet?
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Customer Service
Good afternoon @Ziggy8700. Are you still having issues with your internet?
No outages reported but still no internet
No outages have been reported in my area, and my router is plugged in and lights are on, but I have no internet.
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Thank you for letting us know that you have tried power cycling and checking cables @user_drnef4, we appreciate you taking the time to attempt those troubleshooting steps. Have you made any recent changes to your plan or channel lineup? Have you also
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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TV not working
You have been doing work for the last 4 days in the neighborhood and it is still not finished. Today however my TV service if not working, I get error message concerning unable to connect, What gives??????
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Channels and Programming
Power cycled and check cables….doesnt work. The pop up comes up saying to hit ok to watch in 4K but still gets error message XRE-03130
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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user_tb561 are you experiencing this directly through the Xfinity website, or on a third-party application (ie: Outlook, Mail for Apple, Mail for Android, etc.)?
email not updating
my email has not updated since nov and I've reset my password, how can i resolve this to get my email updated?
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Thank you for confirming the make and model of your TV and sharing the error code with us @user_drnef4. Have you tried power cycling you box by unplugging it for 1-2 minutes and plugging it back in? Will you also check, and please confirm that all c
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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30 second skip on remote
The page up/page down buttons were programmed for 30 second skip/15 second rewind on my remote when watching live TV. In the last week, those buttons are operating differently. The page up now jumps around 10 - 15 seconds forward and the page down rewinds about 30 seconds. Why the change? This featu
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X1
Thank you for reaching out here. I am sorry to hear about that issue. I will be happy to look into that from here. Are you connecting with a VPN on that service?
Microsoft Teams calls Temporally disconnect only on Xfinity network
I'm experiencing ongoing issues with my internet connection during Microsoft Teams calls. Whenever I am on Microsoft Teams, I'll be on the call and suddenly get the message "hold on, we're trying to reconnect you" it only lasts a few seconds but enough to miss people speaking. It happens both on and
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Error I get is XRE-03130
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
Question
Error I get is XRE-03130
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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Yes, I did try to migrate it in the beginning but I have been accessing my email other way through Xfinity. I just hope I will not have a problem in the future. I did bookmark in as you suggested. Thank you
Not Good -> Comcast.net Email is Moving to Yahoo!
First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd rio
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It’s a Sony Bravia 75X850F
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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Xfinity Bill
Yes I would really like to know how I'm suppose to pay my bill on the 10th of the month if I don't get my bill until the 12th. I asked once before and I never got an answer.
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Devices and Equipment
I am looking forward to hearing any info you have about what the store rep did or how they succeeded in reactivating your system. If you don't mind...ask them what exactly they did or asked for to get the one box working. I had a tech show up at my h
Disappointed in cable card support being discontinued
I've been an Xfinity customer for about 11 years and was disappointed to learn today that the cable card in my TiVo Bolt is no longer supported. The rep said an X1 streaming box could be provided at no charge but then sent a proposed account notice that included a $15 setup fee and an overall increa
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Concern moved here to the Billing help section.
bill doubled
My bill doubled suddenly and I'd like to see if there are promotions or anything I can use to lower it again. $93 is quite a lot for just wifi.
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@Kelseygh1 Thanks for updating your topic ! Be well !!
Blinks orange and then blinks green then repeats
Hello. My modem started blinking orange and green lights last night. It’ll blink orange for a few minutes and then it’ll blink green for a few minutes and repeat. I took my modem to the Xfinity store to swap it out because I thought that might be the issue but this new modem is doing the same thing.
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user_qhbyuf Are you having this issue on any other devices also or no?
Not all DVR recordings appear available to stream on my iPad
Recently, even though I have re-synced the DVR I can only access for older recordings on my iPad
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Hey @user_i5v2u9, Thank you for visiting our official Xfinity Forums Community support page. If you have an active Xfinity Email address, you can most certainly keep the address if you happen to discontinue services. Please visit our 'Use Xfinity Ema
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email address after cancellation
Can I keep using my comcast.net email address after I cancel Xfinity Internet?
Question