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Why ECM0026663925 is closed but issue has not been resolved?
Why ECM0026663925 is closed but issue has not been resolved? The pedestal has not been removed off my front yard.
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@user_v551x2 it's so wacky
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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Mm i was akin sa Amsterdam ratings
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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Why ECM0026663925 is closed but issue has not been resolved?
Why ECM0026663925 is closed but issue has not been resolved? When Comcast is going to remove the pedestal from my front yard?
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Getting Started
Thing
Subject: Inquiry regarding Next-Gen Network / X-Class Symmetrical Speed Availability in Vancouver, WA (98660) Message: Hello, I am writing to inquire about the deployment timeline for Xfinity’s Next-Gen network upgrades and X-Class symmetrical internet tiers in my area. I am located in Vancouver, WA
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Your Home Network
I would like to second this... it says "Free this week britbox" and "Watch BritBox for free this week", but none of the BritBox programming can actually be watched directly through Xfinity On Demand. Some of the BritBox titles are also available on
Britbox not free - on 11/11/2026 on
on my TV i selected free tv this week - select a britbox content - waste a lot of time - is not free if BritBox requires an active subscription
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Requesting a cross-account Xfinity Mobile line transfer from my mother's account to my new account. Device is fully paid off and active
Requesting a cross-account Xfinity Mobile line transfer from my mother's account to my new account. Device is fully paid off and active for 2+ years, but phone support keeps telling me to wait. I called mobile care 6-7 times. Each billing agent told me that I had to wait 24-48 hours. I called back e
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Customer Service
this can't be just something wrong with my set up Additional update: Sharing some additional UniFi logs showing how frequently the WAN connection is dropping. The logs contain 15 explicit "Internet Down" events, along with dozens of "Multipl
The problem I had earlier is back
https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.
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UPDATED APP NO LONGER HAS FAVORITE CHANNELS TAB!
I just upgraded to the new Xfinity App and there is no tab for our favorite channels! We have the box for all our other TVs and was convinced to use the app for another one on the house. But after the upgrade we no longer see our well used favorites tab. Can the plug it back in. Seems counter intuit
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Xfinity App
@user_xi8ljo, I’m sorry your phone was disconnected while the transfer was still in progress. I understand how concerning it is to be without service and unable to call for assistance because of the issue itself. I would be happy to work with y
My phone has been disconected while being transfered. I need to talk to a live person. I can't call because my phone has been disconected
Please contact me via email or this chat, I must speak to a live person because my transfer has locked up my phone.
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Please cancel HBO Max
I need an Xfinity billing representative to cancel my HBO Max Standard subscription, which is billed at $18.49 per month under StreamStore. I've already attempted to cancel through Xfinity's subscription management page, but HBO Max isn't listed. The page only shows Peacock Premium and redirects me
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Billing
hoytwma2, At this time, it would not be something we can accommodate. I'll be glad to review your account and see if we have any plan options that can help save on your current plan.
Yahoo mail transition compensation
after being duped into moving to Yahoo, I find their (yahoo) basic mail program, not only rife with ads and other nonsense etc., but for outlook and gmail to interface I must 'upgrade' to yahooplus for 5 bucks a month. Is comcast going to compensate me for this extra unknown surprise expense.
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my bills you charged me 82 doll
you charged 82 dollars but I went to your xifinity store the guy said and I quote your phone is new is compatible so every month your bills comes 10 dollars unlimited I was very much happy but now a days you deducted 82 dollars from debit card a/c that’s I turn off auto off and you people bagging me
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Plan
user_grlj6b. I completely understand your frustration, especially after being told multiple times that the incorrect email and address had been corrected, only to find that they’re still showing on the account. I’d also be concerned seein
Extra charges & account not updated corrected
I have spoken with the multiple people but the wrong email and address are still showing on my account. I keep being told the situation has been resolved yet months later I find the issue still hasn’t been resolved. Also, I keep having international charges on my account from a trip I took months ag
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Xfinity stream/TV App
This is disgusting. Anyone who prefers visual cues over reading basically an excel sheet will find the new format appalling. Favorites is gone. Want to know if there's any movies on in the next few hours? Well good luck trying to figure that out. Controls are completely unnatural. There's nothing in
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Xfinity Stream App
Also you can’t see how much of a recording you’ve already watched. Terrrible job Xfinity.
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Is there a way you can see if I can receive the upgrade?
Xb8 to XB10 upgrade
Hello, I currently have an XB8 gateway with Xfinity's symmetrical 2 Gig internet plan (2,000 Mbps download and upload) in ZIP code 94122. I'd like to upgrade to the XB10 WiFi 7 DOCSIS 4.0 gateway. Can you confirm whether my service address is FDX-enabled and eligible for an XB10? If so, can you arra
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Same problem here…following xfinity’s instructions to watch “free this week” —anything I try to watch redirects to the log in for Brit box which requires paid subscription. I have not had this problem in the past with “free this week”
user_cdd891
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Britbox not free - on 11/11/2026 on
on my TV i selected free tv this week - select a britbox content - waste a lot of time - is not free if BritBox requires an active subscription
Question