Go ahead and send us a direct message with your full name and service address. We will get someone scheduled if there isn't an appointment already set up. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click th

@XfinityMatthew​ Putting in a new section to our driveway it was hit when digging so cut in half we had miss utility out and they said it was clear there. I called yesterday but I am not sure the people understand what I was saying. They called to t

ok tried 2 different hdmi cables and the picture and sound went off this morning. I get a message that there is an issue with the internet connection. The app says the box is connected. Now what are my options ? All of my devices should be working. T

Thank you! Direct messages sent last night. Good luck.

Go ahead and send us a direct message with your full name and the service address and we can see if we can figure out the root cause.   To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Mess

This problem has been going on for years. I've been living with it up to this point but now it's becoming too hard to watch with all the distortions.  And since I pay a lot of money for cable I want to start having Xfinity start looking at it.

No, my question was not answered.

Good morning @user_b69720, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. You can access your bills for the last 12 months on the Xfinity app or the website by following the steps here.

How to receive a copy of my December 2025?

This is usually a message that corrects itself in less than a day. But if you'd like us to troubleshoot there's a few things we can try. Send us a direct message with your full name and service address.   To send a "Direct Message" to Xfinity S

@XfinityMatthew​ no why can't i acces voice mail. Says all circuitsare busy for the last 6 hours