Xfinity Community Forum

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@XfinityVictor that isn’t the only feature that’s ruined. why would you remove the “last watched” feature and make it wildly difficult to switch channels?

user_td2j1k

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27 minutes ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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@user_wgx5er Thank you for the feedback, we definitely understand where you are coming from and our engineers are working on resolving the concerns you have raised.

XfinityBillie

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29 minutes ago

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Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately

As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther

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Recording not enabled in the new app from tge guide

What is going on?? How do I set a recording from the newly updated app?

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Xfinity Stream Website

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user_xr5hqt Thank you for creating a post. We would be happy to help assist you digitally through our forums and direct messaging if needed. Could you provide more detail on what issues you are facing? Is this regarding an Xfinity Voice service or Xf

XfinityThomasD

commented

31 minutes ago

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Call me regarding my account

Please call me regarding my account [Edited: "Personal Information”] is my number and it’s disconnected. Call me here to reach me [Edited: "Personal Information”] thank u

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@alawyn add that they removed the “last watched” button

user_td2j1k

replied

31 minutes ago

to the conversation:

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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I tried to find out exactly what equipment they wanted to send. But I got absolutely nowhere with the Xfinity Assistant bot which is specifically programmed with an IQ of 1. I didn’t dare ask on this forum ‘cause I can’t trust Xfinity employee

user_c1co6r

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31 minutes ago

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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@XfinityChristy what about the “last watched” button? you removed that too. makes it impossible to switch between sporting events quickly. garbage product from a garbage company

user_td2j1k

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32 minutes ago

to the conversation:

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

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Thank you! I can't wait until you fix this. I keep finding other issues including the fact that I can't verify that something will be recorded and that I can't tell how full my recording area is. Please return the former system. Even scrolling

user_wgx5er

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34 minutes ago

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Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately

As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther

Question

@user_zaw8uz We would need a little more information regarding the gift card and would need to likely open a ticket for this. Please send us a DM to Xfinity Support with your full name and address to get started. To do so, click on the chat icon loca

XfinityBillie

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37 minutes ago

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VISA

I need a The gift card.

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@XfinityVictor Is the team aware you also removed the “last watched” feature? FFS yall are useless

user_td2j1k

replied

37 minutes ago

to the conversation:

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

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New sign in

I used my new remote control to sign into YouTube yesterday evening. Today I got a security alert on my Google email account saying there was a new sign in on my Google email using a Linus device. Did the sign in using a new remote control trigger this alert?

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Channels and Programming

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App not working

Xfinity app on the Roku is not working

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Xfinity Stream App

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Just got off the phone with Ray the agent servicing my account. He did an excellent job. He was confident, gave clear direction and explained everything very well. Kudos to Ray. Just wanted to let you know.

user_i0cbw7

commented

39 minutes ago

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Outstanding Customer Service

As a long time, often frustrated Xfinity Customer I’d like to praise The Customer Service I received at the Spokane Valley store from Toryn [Edited: "Personal Information"]. He patiently addressed my concerns and quickly corrected them and offered substantial advice on managing my account. I left fe

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NFL red zone no longer streams outside of home WiFi

The title says it all. I am no longer able to stream NFL red zone outside of my home. I was able to do this all season up until this week and now I get a notification about a licensing agreement.

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Channels and Programming

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Sad & Mad

Had a great app that is now worthless. Can’t even see what I have set to record.

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Xfinity Stream Website

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Same issue here with my windows 11 desktop PC. Trying to watch my hometown football team from the beginning even though the game has been recording for 2 hours and can only start in front and not fast forward through the game. This has been an issue

user_75dd3m

commented

42 minutes ago

to the conversation:

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Unable to Forward While Recording

I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra

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Hi there, and thanks for reaching out here on the forums, washtee! I'm sorry to hear you're running into issues signing in to the Xfinity Stream app. Are you having this issue on multiple devices, and can you tell us the error code you're receiving?

XfinitySean

commented

43 minutes ago

to the conversation:

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Xfinity Stream App Not Working

I have tried several times to sign in on the Xfinity Stream App. It continues to state the sign in as a failure with a code. Also, after trouble shooting at first I was successful when I was able to sign in, but later on I ran into the same issue as before as failure to sign in.

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@XfinityQuemekia could you also pass along to bring back the “last watched” button? I know your company doesn’t care about its customers so I won’t hold my breath

user_td2j1k

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45 minutes ago

to the conversation:

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New Xfinity Stream App – Missing HD Channel Filter

Subject: Xfinity Stream App – Missing HD Channel Filter I recently updated to the redesigned Xfinity Stream app on my iPhone and discovered that a very useful feature from the previous version is missing. The old app allowed users to filter the TV guide to display only High Definition (HD) channels.

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Thanks so much for quick response!

user_9u7vvd

replied

46 minutes ago

to the conversation:

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question

user_igdpqk While Comcast attaches its cable and fiber lines to these poles to deliver service, the physical pole itself is maintained and replaced by the owner, typically the local power or utility company.

XfinityPeterH

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47 minutes ago

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Unauthorized personal camera attached to Comcast pole surveying our cul-de-sac please remove.

I would like to report an unauthorized private personal security camera (not a utility or Flock-style device) mounted on an Xfinity/Comcast pole on a residential cul-de-sac on the corner of Heritage Ct and Payne Dr in Los Altos. PG&E states the pole is the cable company’s not theirs. The camera moni

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