Xfinity Community Forum

Locked Out of Email for 2 Days [Edited]

I have been locked out of my email for two days, I have tried to reset my password, but I keep getting a message that my email does not exist. I have had this email for over 20 years please help!!! I am over 70 and I have critical health information that comes to this email. Regards, [Edited: "Perso

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Email

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I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally,

user_fv8tpd

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47 minutes ago

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

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This better be resolved or I want a refund of our fees. This was in our contract for covered channel when we signed up with Xfinity. Maybe just go back to AT & T. They weren't to bad, not even sure why my husband switched it. M

user_j85tdt

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49 minutes ago

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

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This better be resolved or I want a refund of our fees. This was in our contract for covered channel when we signed up with Xfinity. Maybe just go back to AT & T. They weren't to bad, not even sure why my husband switched it. M

user_j85tdt

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49 minutes ago

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

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Yep. Services issues / outages all day long with micro slices of functionality throughout.

user_vfnp4w

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49 minutes ago

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Constant small outages

Has anyone has problems with constant small, and occasionaly 1-3 hour long outages? Along with repeated customer service experiences where they keep doing the same thing and it never resolves the problem? I suspect the problem in in our area, not our specific property. 22 month and a tech is going t

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I have 2 Samsung a ZFold 5 & a S21+ 5g & none of them have Calling Accounts nor Supplementary services as an option.in Settings Zfold on Android 16 S21 on 15 I am using the Samsung Dialer, nothing fancy

StClaireUSA

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50 minutes ago

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My line is showing as Private Caller when I call out

The problem: When I make outgoing calls, the receiving party sees "Private Caller" or "Restricted " instead of my real phone number. What I've tried: · Checked all settings on my Samsung S21 (no Caller ID options available in the phone app) · Spoke with a live agent on [DATE] who spent a long time t

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So frustrated with xfinity

My current deal is coming to an end & I'm currently paying 150$/ month for 400 mbps & unlimited data & popular TV so now I have to pay 166$/month for 300 mbps & unlimited data & popular TV is now called TV plus but it's the TV that has 125 channels but here is the kick in the gut if I was a new cust

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Billing

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@XfinityOrlandoM Thanks, I have sent a direct message withe the requested information.

user_d2fc3d

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1 hour ago

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Modem not getting upgraded speed after changing to a faster plan

I made changes to my services that included moving my internet from an old legacy 105 mbps plan to a current 300mbps plan. My customer owned modem restarted during the upgrade process, but it has not picked up the new speed even after several power cycles, restarts, and a factory reset. A speedtest

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Hello @Anon170592 All of our email filters available are found through the webmail site. The link below goes through how to set one up. https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience If there is an opt

XfinityMatthew

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1 hour ago

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filter rule for attachments

Is there a way to create a filter rule that moves emails to a folder if they contain a specific type of attachment (e.g. .gpx)?

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No, I didn't get the information I needed!!!

Terhdrider

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1 hour ago

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My Comcast email

My email never migrated to Yahoo. Is there a way to get it?

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I tried this but the xfinity app won't let me sign in on MuMu. When I enter my login it just takes me right back to the login screen.

Ben779

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1 hour ago

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Accessing router settings via desktop

So there is no way to do this now unless I buy a new phone to upgrade to iOS 17.2 so I can download the app? Really? You've decided that people shouldn't be able to access their own network settings from a computer on that very network? Please tell me I'm missing something because I'm having a hard

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You got another review on trust pilot . It doesn't look so good on there for Xfinity. I guess you guys need a lot of work and catching up to do . Lots of [Edit: Language] customers. Hopefully things will get fixed. Have a nice day.

user_7mdrbb

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1 hour ago

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Cable wire

Xfinity hooked up a green wire form the Xfinity box to my panel lid . Now you can hardly get it open. I returned a call to a rep who was a male As he told me it would cost me 100.00 to get it fixed or they would have to replace everything or dig or bury a ground wire. He said there was no listing fo

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Good morning @user_mrl35a, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue. To add a device's MAC address to the modem, you can access the mo

XfinityJeff

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1 hour ago

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MAC Filtering

How to add MAC address for printer.

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@user_p6zhi1 Thanks for clarifying, we do apologize for any inconvenience you're having with your tv services, have tried any trouble shooting steps like doing a reboot on the tv box or using the self service options https://www.xfinity.com/support/

XfinityOrlandoM

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1 hour ago

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Scrambled channels

Channel 4 NBC, Channel 5 FOX scrambled other channels work fine

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Xfinity needs to get this agreement settled!!! I pay almost $300 a month and expect to have what I pay for. It's a joke anyway. The customer always pay xfinity's high premiums no matter what. The customer pays!!! Xfinity gets

user_sjws0o

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1 hour ago

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I can't watch multiple channels, including channel 7 news!

I turned on channel 7 to watch a show, only to find out I can't watch it due to contract issues between snips and xfinity. This is a local news station! I pay for it! What [Edited: "Language"] is going on?!?!

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Where do I find my comcast mail Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. (George Burns might have sai

BruceW

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1 hour ago

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Comcast Email [Edited]

Where do I find my comcast mail

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user_7mdrbb Thanks for reaching out! I'm glad to hear you were able to have a technican scheduled to come out to your location.

XfinityMartyR

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1 hour ago

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Cable wire

Xfinity hooked up a green wire form the Xfinity box to my panel lid . Now you can hardly get it open. I returned a call to a rep who was a male As he told me it would cost me 100.00 to get it fixed or they would have to replace everything or dig or bury a ground wire. He said there was no listing fo

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EdieN46, let us know if you still need help. We are here for you.

XfinityAngie

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1 hour ago

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Where to plug in round cable

The modem and cable box came with only one round cable. Both devices have a cable port. Which one gets the round cablec plugged in?

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Cable wire

Xfinity hooked up a green wire form the Xfinity box to my panel lid . Now you can hardly get it open. I returned a call to a rep who was a male As he told me it would cost me 100.00 to get it fixed or they would have to replace everything or dig or bury a ground wire. He said there was no listing fo

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Customer Service

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@user_q6hz16 I am sorry to hear you are having issues accessing your email. When was the last time you have logged in?

XfinityDena

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2 hours ago

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How do I access my email??

I can't access my email online - I used to be able to, but now I can't. Did you change something?

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