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@XfinityJustinC We might as well. There is tech who lives nearby who is very good. I have his first name and ID number. I would be happy to have him investigate, if possible.
1Gpbs symmetrical service capped at ~500Mpbs upload
Hello Comcast/Xfinity Support, I’m on the 1 Gbps symmetrical Internet plan. My download speeds consistently exceed expectations (1.2 Gbps), but my upload speeds are stuck at 40-50% of this, regardless of time of day. This used to work for weeks at a time and fixed itself after a modem restart. No lo
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From what I understand what I’m being told they should be included in my streaming package with my Internet. I just wanna know why they are not
Xfinity stream does not show local affiliate channels on my fire TV
Xfinity stream does not show the local affiliate channels for CBS ABC and NBC on the Xfinity stream app on my fire TV. However, the local affiliates do show up on the Xfinity stream on the app on my iPhone. What is going on here extremely frustrated with you guys
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I can access the app fine on my fire TV and it brings up every channel except my local affiliates
Xfinity stream does not show local affiliate channels on my fire TV
Xfinity stream does not show the local affiliate channels for CBS ABC and NBC on the Xfinity stream app on my fire TV. However, the local affiliates do show up on the Xfinity stream on the app on my iPhone. What is going on here extremely frustrated with you guys
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USA channel unaccessible
Why I am I unable to access a major sporting event or even general programming for the USA network?
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Channels and Programming
Thank you for the follow-up user_ynbsxd. I'm glad to hear your mobile contact connected with you, and even happier to hear that your voicemail is working again. Just to confirm, you found out that this was a device related feature you had turned on a
VOICE MAIL NOT WORKING
I am a new mobile customer but am also a internet Diamond customer . I just switched to Xfinity Mobile and everything seemed to be fine until I realized my voice mail greeting is not active. When you call me all you hear is the default message. I have spent two days traveling back and forth to the X
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@user_e2e433 The newer boxes seem to fail more frequently in my experience. Was having them changed out 2-3 times a year. It seems like they are just being refurbished and put back out, but I don't know this for sure. I switched all my equipment to
What Has Happened to Comcast/Xfinity?
I have been a loyal Comcast customer for over 25 years. I have stayed with them because they have always been the most dependable, reliable service. Not any more! Last night my WiFi quit again. I can’t tell you how many times my WiFi stops working. Sometimes for several minutes, sometimes for hours.
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I didn't see a "Direct Message" either but I found the conversation thing and then found the Xfinity Support user in those choices. The KB for that might need to be edited some.
What Has Happened to Comcast/Xfinity?
I have been a loyal Comcast customer for over 25 years. I have stayed with them because they have always been the most dependable, reliable service. Not any more! Last night my WiFi quit again. I can’t tell you how many times my WiFi stops working. Sometimes for several minutes, sometimes for hours.
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I can't believe it, After spending what seemed like hours on the phone with Ryan (TECH) we gave it a rest, he is going to do more investigating and cll me Monday. While I was tracing my steps I discovered some of11 the problem AI yes AI
VOICE MAIL NOT WORKING
I am a new mobile customer but am also a internet Diamond customer . I just switched to Xfinity Mobile and everything seemed to be fine until I realized my voice mail greeting is not active. When you call me all you hear is the default message. I have spent two days traveling back and forth to the X
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I finally answered and the person refused to tell me why they were calling unless I verified my phone number via a code they say they sent. (I never got a code and refused to verify anything.) Like other posters here, I called Xfinity and everything
Phishing Scam Suspicious Calls and Texts
I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo
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Sorry, I don’t see a DM icon anywhere.
What Has Happened to Comcast/Xfinity?
I have been a loyal Comcast customer for over 25 years. I have stayed with them because they have always been the most dependable, reliable service. Not any more! Last night my WiFi quit again. I can’t tell you how many times my WiFi stops working. Sometimes for several minutes, sometimes for hours.
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user_k3bw7b You previously mentioned "i sign in but noting from my pervious accounts are showing nor are my return emails,. This is beyond and frustrating and i do not want to lose all my information.." To better understand the root of the problem, a
transferred emaild from comcast
i can not get into my emails from comcast.net yahoo!!!!What do I do to get them I am paying for xfinity......I NEED THEM AND MY CONTACTS,,,HELP THIS HAS BEEN GOING ON FOR 2 WEEKS AND I AM VERY DISAPPPOINTED IN XFINITY.....07/14/26
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retention offers
my promotional price for my plan is ending and i am considering other providers such as verizon, AT&T fiber and t-mobile. Can you let me know what is your best retention offer?
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Billing
Hi there @user_m4jx3o Thank you so much for reaching out on our Xfinity Community Forum about your seasonal hold. I'll be happy to assist. To get started, click the link below to send a direct message. How to Send Us a Direct
XfinityDemetrise
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Restore service on seasonal hold
I want to restore my service which is on seasonal hold.
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