Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (478.9K)
No internet
Pleaae help me. No internet I need help before the morning I have work at 9am
Question
•
Devices and Equipment
@XfinityAbel Hi Abel. The issue continues to come and go (not working again this evening, 5/31). but will likely work again tomorrow. No clue why it keeps fliping form working to not working seemingly at random...
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
Hello @user_ww19sr thank you for reaching out on our community forum! Did you already activate the subscription through an email or link?
Peacock?
When I sign into Peacock it says my account is active. However, when I tried to watch something it tells me I need to UPGRADE to watch?
Question
Yes it is working. It would be nice if 1 of you Comcast people would respond right away and say o my your having a problem I will look into right away instead of asking a bunch of you know it isn’t going to fix it questions.
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
Peacock?
When I sign into Peacock it says my account is active. However, when I tried to watch something it tells me I need to UPGRADE to watch?
Question
•
Customer Service
Thank you for the additional information, @InternetuserPL! Let us know how it goes when you swap out your Cat cables. We're here to help!
buffering on pc hardwired
I have used Xfinity for years at my other home in the SLC area, but at this new home the service has given me issues. I moved to the other side of the SLC valley, and apparently, they just put in Xfinity wiring in the neighborhood, according to neighbors. I have had the internet hooked up here for a
Question
I have yet to swap Cat cables, as the others I have are older Cat 5s, but I will give that a go. The buffering happens here and there on wifi (not as big a concern), but most notably on the PC hooked directly to the modem (or router, whatever
buffering on pc hardwired
I have used Xfinity for years at my other home in the SLC area, but at this new home the service has given me issues. I moved to the other side of the SLC valley, and apparently, they just put in Xfinity wiring in the neighborhood, according to neighbors. I have had the internet hooked up here for a
Question
To confirm has it resolved itself at this time or are you still experiencing issues @fishfix
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
Give me my GMFB!
Very disappointed in the loss of the NFL Network and NFL Redzone. Please bring the aggregious error to a swift resolution before training camp or I may have to change my TV provider. Love my Good Morning Football!
Question
Yes it started to do it again this Sunday morning. I deleted history and it started working again. I’m sure we are not done with this. First time it happened it affected my sister and mother and Washington state. when it happened Friday it was no sho
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
Question
Correct, have you tried completely signing out and back into your account?
missing email older than two years
How can I resync my imap email to my windows outlook client because everything older than two years is missing
Question
Give me my GMFB!
Very disappointed in the loss of the NFL Network and NFL Redzone. Please bring the aggregious error to a swift resolution before training camp or I may have to change my TV provider. Love my Good Morning Football!
Question
•
Customer Service
user_repxmr I really appreciate you walking through all those troubleshooting steps already, and I’m sorry you’re still running into playback errors even after the interruption was resolved. I can understand how frustrating that is, espec
App Not Working Except TvGo Channels
I'm receiving Playback Errors when attempting to stream, even in home. After the outages were reported this past Weds 5/27/26 in my area, the app hasn't worked since. Even after restoration. I've cleared the cache, reset my firestick, and uninstalled and reinstalled the app. The chat doesn't even ha
Question
You mean my Microsoft account? I am using outlook 365 as my client.
missing email older than two years
How can I resync my imap email to my windows outlook client because everything older than two years is missing
Question
We can certainly take a further look into this for you, Darknesses. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.To send a Direct Messag
Xumo Setup PIN
I’m attempting to setup my Xumo stream box; however, I’m unable to link my Xfinity account during the setup on the Xumo box because I don’t have a PIN. I have attempted several times to input the last 4 digits of my phone number, 4444, and 0000 to no avail. I’m unable to watch TV using the Xumo stre
Question
Hello @user_ea5jv5, I completely understand the importance of knowing the important dates for your billing. I can insure you that every account is different. I will be more than happy to look over your account to try to find some specifics for you. T
I was wondering what's the latest date that I can pay my bill to avoid disconnection
What is the latest date that I can pay my bill before disconnection do you know the date of that day I'm just a little behind on things at the moment.
Question
I have the same (or similar) issue. My brand new frame TV won’t consistently connect to the Xfinity cable box. I get an error screen. I have swapped out the HDMI cable and have tried several things. The TV works with everything els
user_7a67e8
commented
6 hours ago
to the conversation:
0
0
Samsung TV not recognizing Xi6-T cable box
Two weeks ago I got a text from xfinity / Comcast asking if I wanted a 4k cable box. Well, yeah! No brainer! I received it just over a week ago. I unplugged my Xi5-P cable box and set up my new Xi6-T cable box. I'm using a Samsung CU7000 TV, with the cable box hooked up to HDMI 3. Did the troublesho
Question