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Thx Xfinity Community Forum. A representative called me about my issue and was able to resolve my concern to my full satisfaction. This after many months calling the Comcast Help line and being transferred to someone in the Philippines to wast
Xfinity Mobile Plan Price Not Received
I transferred my mobile plan to Xfinity in Oct 2025. Xfinity offered a plan that was $10 for the 1st line, $30 for each additional line, 15GB and then speed reduced. The plan was for one yr then rates increased. I wanted 3 lines so the total was $70 per month. I never received that plan. When Xfinit
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LG TV, Xfinity Stream, Weather Channel Issue
LG TV. Xfinity Stream. Everything working as expected EXCEPT ... recently (June 2 or 3) on both our LG TV's the Weather Channel HD (270 and 1102 in our area) will not start up; it times out with the message "This Video Can Not Be Played, TVAPP-00100". Weather Channel HD works fine on Xfinity Stream
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Xfinity Stream App
Fantasy Football wants RED ZONE, please !
NFL network and Red Zone Gone!!!
Seems we have lost NFL network and Red Zone (Oh No) Anybody know anything about them coming back?
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received wrong equipment
Once again, Xfinity provided subpar service, wasting six hours of my time without resolving my issue. My primary TV X1 box produced pixelated images and interrupted sound. I ensured that all cable connections were secure and HDMI cable connections were stable. I attempted system restarts, which temp
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X1
Logmein/Remote Support websites blocked
I moved my computer to a new office with a new Comcast Business Gateway. This computer had Gotoassist (FastSupport) remote support installed. Even though the computer gets on the internet without a problem, I can't access it remotely anymore; it shows as "Off-line" ... evidently this Comcast device
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Your Home Network
Hello @user_srnhr4 thank you for reaching out on our community forum. I know how important it is to have your contacts list. Did you lose the contacts in your phone or the contacts in your email?
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
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Thanks for confirming, user_t35pj3! Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. Here's t
SOS or 0 cellular bars
I have had a degraded xfinity mobile experience specifically at my home and in my neighborhood. Other lines on my plan are also experiencing this but not as bad as I feel the pain. I primarily work from home and routinely miss calls throughout the day or have spotty reception and typically failed ca
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When will Xfinity finalize the agreement with SCHN+ to allow us to use Xfinity credentials to log in to SCHN+ or stream out of home? This issue needs get to resolved.
Space City Home Network
Why can't I stream SCHN away from home on the Xfinity Stream app? Nor log into the SCHN+ app with my Xfinity credentials, but people with DirecTV and FUBO can? And don't say to use the chat option, I tried that and got a broad copy and paste answer that didn't explain anything.
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Wifi Extender
i have a wifi extender that keeps disconnecting from my home wifi. Ive done every troubleshoot option and recommendation that have been provided to me trhough the xfinity app and it does NOT work how intended. After i troubleshoot the extender it would connect to the internet and allow my gaming sys
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Your Home Network
user_g0zxz5 Is it the same model remote you previously had?
Why is the numbers and the last button not working with a new remote
I got a new remote and it’s doing the same as the last one!
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Hello Tom_S6! I appreciate you bringing your concerns to our community, and you're in the right place for help. We never want any changes to be made to your account without your full knowledge and consent, so we're happy to look into this further for
My Internet Plan changed my Xfinity Agent in Fraud
Xfinity Agent has changed my internet plan without my consent. I called Xfinity Support and spent hours to fix this issue. After spending multiple hours in call with Xfinity Agent, I compelled them to create tickets for me on these issue. But Xfinity didn't bother to fix it. They just closed each ti
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Hello @user_ftglj6 and thanks for posting your concern here on our Xfinity Community forums. I can definitely understand the frustrating having received such mixed messages regarding your services and account benefits, and we'd be happy to look
Unable to Redeem Peacock Premium Offer
I'm a Platinum member, and I've received several emails stating "As a Platinum Xfinity member, you get Peacock Premium included at no extra cost. Just sign in to see your member benefits, and redeem your Peacock Premium perk." When I click on the link in the email to redeem the offer, I login and am
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user_p0e2f1 I am not showing any known issues with our email at this time. Are you getting an error message or anything?
Ok I’m going to try and be nice, but the email never is down yet again or should I say as usual, considering I pay you close to $300 a month for service I would think I could get my [Edited: "Profanity"] email. Will this be possible any time soon or do I just need to get service through someone else
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It’s still an issue and is increasingly annoying.
SOS or 0 cellular bars
I have had a degraded xfinity mobile experience specifically at my home and in my neighborhood. Other lines on my plan are also experiencing this but not as bad as I feel the pain. I primarily work from home and routinely miss calls throughout the day or have spotty reception and typically failed ca
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You can give me your feedback, we ask that you do in a direct message. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon Click the "New message" (pencil and paper) icon The "To:" lin
Feedback for support
Where can I go to give feedback on xfinity mobile customer support? I did not receive a survey after my call
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Not able to authorize XFINITY Stream on Apple TV
Downloaded XFINITY stream app for Apple TV. Clicked on sign in. Gives both on the web and QR code options. Followed both. Takes me to a site where you can enter the activation code but all of the labels say null. Is https://xfinity.com/authorize not working properly?
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Xfinity Stream Website
Fantasy football = R E D Z O N E !
VAIN
commented
5 hours ago
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NFL and Red Zone gone
Hello, I pay extra for the sports package. I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available. Will these be added back? Will there be credits to my account until restored. Football is the only reason I pay extra for t
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