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Same issue at Boston, MA here.
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
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No one solved anything, this isnt funny
Serious Paywall issue
I getting charged way more than I agreed on i payed 3 times the bill in jan , now im getting charged twice, i will just throw the equipment, and this issue has been there since 2 months, and ive chatted with 45+ customers service agent, no one helped and this is such a scammmmmmmmmmmmmmmm ill throw
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Optimum
Can't receive comcast.net emails when connected through Optimum wifi.
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Customer Service
Need New Trade-In Shipping Label - iPhone 16 Pro Max
I traded in my iPhone 16 Pro Max for an iPhone 17 Pro Max. The device was returned to me because "Find My" was still active. I have since disabled "Find My" and removed the device from my iCloud account. I have called customer service multiple times and visited an Xfinity store, but I still have no
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Devices
Good evening @jrodriguez23, and thank you for reaching out on our Community Forums with your equipment concerns. I see that you stated your old modem is still showing on your account. To confirm, is it showing disabled? Is the new modem being listed
Disconnect old modem
In the "Service & Support" section of xfinity it stills shows my old modem as well as my new one and i feel like it is interfering with the installation of my new set top box.
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one minimal fix offered by Gemini worked a little bit for me is using the Cloudflare WARP. Just type 1.1.1.1 in the browser and download/install for your OS. At least I can login my game and play a bit but some modes still time out. Hope Xfinity can
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
Question
@user_6ok25y Thanks for reaching out. We have not received your direct message. I am going to resend the link. Can you try it again?To send a "Direct Message" to Xfinity Support: Go to xfinityforums.comClick "Sign In" if necessaryClick the "Direct Me
Why Was I Not Told About $100 Installation Fee Before Transferring?
I recently moved to a new address and initially contacted customer service to cancel my Xfinity service. During that call, the representative encouraged me to continue my service at the new address, and I agreed. However, I was not informed that my new address is considered a primary address that ha
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Thank you for confirming that information and I'm glad to hear it's at least working on the app @TitanicId. Are you experiencing any errors when trying to access other account functions or is it just when trying to access your billing statements? &n
Can't view my bill
I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.
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Thanks for reaching out. We have not received your direct message. I am going to resend the link. Can you try it again? To send a "Direct Message" to Xfinity Support: Go to xfinityforums.comClick "Sign In" if necessaryClick the "Direct Messaging" ico
Why Was I Not Told About $100 Installation Fee Before Transferring?
I recently moved to a new address and initially contacted customer service to cancel my Xfinity service. During that call, the representative encouraged me to continue my service at the new address, and I agreed. However, I was not informed that my new address is considered a primary address that ha
Question
Disconnect old modem
In the "Service & Support" section of xfinity it stills shows my old modem as well as my new one and i feel like it is interfering with the installation of my new set top box.
Question
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Customer Service
+1 datapoint from Washington. It’s night of Mar 4th and it’s still having issue.
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
Question
mbailey555 We can look further on our end today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if necessary Click the "d
Xfinity streaming last channel problem
I access Xfinity streaming on four Hisense TV's using Roku Ultra devices. Starting today on all the TV's, the Last Channel function shows the list of recently accessed channels with the current channel (leftmost in the list) highlighted. This requires me to navigate the list every time to choose the
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I did not even know that the app had a place to read the bill until I saw it on this web page before you posted the response to me. I can view the bill in the Comcast Xfinity app on my iPhone, as I just tried it. It does not work to view the b
Can't view my bill
I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.
Question
no issue on verizon cell / tmobile 5G home
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
Question
same issue in NJ, traceroute last hit hudson NY ibone. to China Telecom nodes
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
Question
Good evening @TitanicId, and thank you for reaching out on our Community Forums to report that you are also having issues trying to view your bill. To confirm, are you experiencing the same error if you try to view your bill on the app instead of the
Can't view my bill
I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.
Question
user_teci9h - Thank you for your feedback. Let's take a closer look and troubleshoot this issue together. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.Here are the detailed steps to dir
port forwarding disappears everyday
Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday. My device has a static ip. Port open is 32400. Advanced Security is on. I put the rule in the app every single day. It drops every single day.
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I have the same issue. When trying to view my bill, I get the error message Cannot read properties of undefined (reading 'slice'). I have tried 4 browsers and even cleared the cache on 2 of them. Does not work. I spent time with so
Can't view my bill
I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.
Question
When is Xfinity going to fix this?? They are going to lose customers soon.
eddyl_l
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severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
Question