Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (465.1K)
Having issues witht the internet.
I'm in the Tacoma area, the internet won't stop dropping every day, I mean, like 2 to 3 times a day, it is so frustrating not being able to enjoy what you are paying for. Why would I be worried while on a Zoom call with my Professor? Anyway, I'm thinking of changing providers; at this point, I don't
Question
•
Your Home Network
Internet scam
I am a customer of internet service for 2 years and a mobile customer. Xfinity just raised my price from 35 to 95 dollars without letting me know. Now when I reached out to crs they said I can offer at $68.i guess they r not interested in keeping customerss. Such a shame. Fidium and optimum is offer
Question
•
Customer Service
user_9r1mp2 Thanks for posting on our community forums for assistance with your transfer of service. I understand you need to have service at both addresses at the same time. We need to open the new account separately instead of processing a transfer
Moving service to new address but still need service in both addresses for a few days
Hi, I am moving to a new address at the end of this month (April) and want to end my service at the current address at end of day April 30. However, I would like to start service at the new address on April 26. Is this possible and how do I arrange it. Furthermore, I'm moving into a new construction
Question
Hi. I can't figure out how to send direct message
Peacock and hulu activation issue
Not able to active peacock and hulu that comes with my fiber internet service. Have been reach out to chat and on call with agent but no solution at all.
Question
Moving service to new address but still need service in both addresses for a few days
Hi, I am moving to a new address at the end of this month (April) and want to end my service at the current address at end of day April 30. However, I would like to start service at the new address on April 26. Is this possible and how do I arrange it. Furthermore, I'm moving into a new construction
Question
•
Customer Service
user_86seee Thanks for posting on our community forums. Is it our Xfinity email where you're trying to get the code? Or is it a third-party email?
not receiving any email from Roblox to supply 2 step verification code
I am not receiving any verification code to my email from Roblox. The email in the Roblox account is correct.
Question
@user_zlqp9x Are you seeing an error code or message?
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
Question
Got it, user_k8lpbw! In this case, I recommend reaching out to NOW Internet support for further assistance. You can chat with an agent by selecting chat with Xfinity Assistant using the link I provided above.
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
We have not had access to CBS programming for over three weeks. This includes the NCAA March Madness games, 60 minutes, the Masters, and more. As we have paid to get this programming, I believe all affected customers should receive a rebate or a cre
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
When I forget it, it pops back up after a few moments as an option to connect to. Furthermore, when my boyfriend moved in, the apartment said that they do xfinity Wi-Fi and that he could do NOW instead of installing one himself
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
not receiving any email from Roblox to supply 2 step verification code
I am not receiving any verification code to my email from Roblox. The email in the Roblox account is correct.
Question
•
Customer Service
@user_wiepsc same here. Worst experience ever.
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
Question
user_k8lpbw Most likely, the hotspot has been turned off. This can happen if the hotspot was provided by a customer in the area, and they disabled it through the Xfinity App. You mentioned the hotspot is no longer showing on our hotspot map, correct?
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
What streaming apps will get my abc programming back?? Note: This comment was created from a merged conversation originally titled abc programming
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Good day user_8r83iy 👋 I appreciate you stopping by our community for help with your account! We hate to lose you as a member of our Xfinity family, but more than anything we want to help ensure any request you have is completed as smoothly as possi
Scheduling Disconnection for May 5th 2026
I need to schedule a complete service disconnection for May 5, 2026. Can an agent please help me finalize this?
Question
user_7jhxnp Welcome to our community forum! You've reached the perfect place to get help with your Xfinity account and service. Thank you for giving me an idea of the troubleshooting steps you've already tried so we don't repeat anything :). Are you
XfinityEmilyB
commented
1 hour ago
to the conversation:
0
0
Audio Out of Sync on Roku Xfinity Stream App
I'm trying to watch "The Edge of Seventeen" through the Xfinity stream app on my Roku, and the audio is out of sync. I tried rebooting the Roku, resetting the app, and uninstalling and reinstalling the app, and I still have the same issue. I tried watching another film, and did not have this issue.
Question