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I don't think I'm following the logic of a different browser or using incognito when all other channels are working normally when selected. Even NBC will work intermittently. I can be watching it and change to another channel and then back to NBC and
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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EXACTLY! What….Multiview shuts down at 7:30!?!?! I don’t get it. What is wrong with this company? I’m about to roll onto my friends YouTube account where he gets 4 mult-screens at all times. For what I’m paying Xfinity I finally get “Multiview” and i
Multiview Said No Events Scheduled
I just got Multiview and it worked fine for NCAA Football last Saturday. Last night I wanted to watch the US Open, Mets/Yankees, and 2 NCAA Football games and it said “No events scheduled today come back later to see upcoming events.” What’s up with that? Does Multiview only work on Saturday?
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Constant login
All of a sudden, in the last two weeks, I am having to login to XFinity 6 times a day even though I check the stay logged in chkbox. I used to only have to login a half dozen times a year (or so rarely that I never had an issue.) Now I am going crazy constantly having to login. I am using FireFox bu
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Xfinity Stream Website
Hello user_8igu6o, I am sad to hear about what has happened, and we want to help you in any way we can. While we work on this end, have you tried using the Xfinity Stream app, or signing in at xfinity.com and watching TV that way? Please send u
Management of field technicians to really fix my dropping internet connection. On Friday not Monday.
I am a 73 year old leg amputee who is housebound and my internet keeps dropping. Tech was here Wednesday. No TV on Thursday and being told they can’t get me a technician until Monday. No Tv for 5 days. Cruelty to an old woman. Can’t someone step in and get me a technician on Friday. PLEASE HELP THIS
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@user_wwagiq I completely understand how frustrating it is when your app isn't working smoothly, especially when you are paying for your service. To make sure I'm giving you the right troubleshooting steps, could you clarify which Xfinity app you are
We pay for the Xfinity app but it often isn’t working.
Why does the Xfinity app fail so much?
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Horrible Cx sercice
Hello, I am writing to submit a formal complaint regarding my most recent phone call with Xfinity Mobile customer service. During the call, I could hear people laughing and talking in the background, along with a significant amount of noise. The situation gave me the impression that my concerns were
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Customer Service
Those would be trying a different browser, or an incognito browser window.
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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I’d like to believe this is true but after two months of hearing the same story, I don’t believe Comcast cares.
DVR Doesn't Allow Rewind or Fast Forward
I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.
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Escalation: 10/24 In-Store Plan Change Raised Bill $31.29/mo, Removed Free Peacock, Added $55 Charge (23+ Year Customer)
Hello Official Xfinity Support Team, I am reaching out to Corporate Digital Care to request an immediate review and resolution regarding an in-store account change that occurred on October 24, 2026. I have been a loyal Xfinity customer for over 23 years, and prior to this visit, I had an active cont
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Billing
WiFi connection
I am having a hard time connecting my printer to my WiFi. Child it be something wrong with my connection?
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Customer Service
i was looking for them in the HBO Max subscription.
hbo max
I have HBO max just got it a week ago. How come i dont have TBS or TNT or any sport channel ?
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bufford61 We do not have control over where a network provides its shows, since we only supply the programming they provide us. From what I can see, the games should have been available on at least one of the local channels (KUNP KATU). BlazerVision
Why was Blazervision unavailable for the last 2 Portland Trailblazer games at my home in Salem, Oregon. Ed
Blazervision is the Portland Trailblazers NBA team broadcast. It is carried by Xfinity for no extra charge on four channels. I am a diehard Blazer fan. The trailblazer web site said their games would be broadcast on Monday and Tuesday (Oct. 11th and 12th) as they have been since Blazervision was cre
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Billing increase
My monthly bill is increasing significantly and I would like to see what current promos i would be eligible for. I have Internet, TV, and phone service.
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Billing
@user_d16cae Discover which devices work with the Xfinity Stream app and view the system requirements needed to stream or download your programs below.Xfinity Stream app minimum system requirements
Xfinity Stream not available on new Hisense TV
I just recently purchased a Hisense model 55U7SG. I previously had a Hisense TV and I was able to download the app, but this new TV. It does not even appear as an option. Do you not support these televisions? It seems ridiculous that a brand new TV would not have this as an option when older models
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I can't get to home screen
I am trying to enroll in the auto pay. But when I sign in it gives me the community forum, and I can't get to any other screen there's no home screen. there's nothing.
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Your Home Network
My issue was resolved.
Cancel Netflix & AMC+
I’d like to cancel Netflix being billed through my account and also cancel the subscription for AMC+ that shows on my bill, we never requested AMC+
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Disappointed
Can’t believe multiview not available on Saturday night with World Series and good college football games on tonight! It worked this afternoon, it can’t be that hard to make it happen!
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Channels and Programming
Super Dissatisfied, Saturday night, World Series and good college football games but no multiview available, but it worked this afternoon?
Multiview Said No Events Scheduled
I just got Multiview and it worked fine for NCAA Football last Saturday. Last night I wanted to watch the US Open, Mets/Yankees, and 2 NCAA Football games and it said “No events scheduled today come back later to see upcoming events.” What’s up with that? Does Multiview only work on Saturday?
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Coax Outlet Installation
Hello, I will be moving to a new address that does not have a coax line installed. May I please request for a technician to help install one for me?
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Customer Service
Hello user_bap9n5, thank you for reaching out and for your detailed request. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right
XfinityJeffB
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Unacceptable Service
I am writing to formally dispute the lack of a billing adjustment for ongoing internet service problems and repeated outages at my residence. I have had four technician visits to my home, and your technicians have acknowledged that there is a problem with the service. Despite these repeated visits a
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