Xfinity Community Forum

Yes - I did all that. After allowing 3rd party it seems to work but still comes up with a message that the password is incorrect.

mjoreeni

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1 hour ago

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I am unable to receive my email. It keeps asking for a password for imap. What is this? Please help

Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!

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Thank you for this additional information and giving the Smart View a try. Try troubleshooting steps from the Chromecast Help Center, from this link here: https://support.google.com/chromecastLet us know if this helps.

XfinityMelinda

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1 hour ago

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xfinity stream won't work with chromecast

I'm trying to cast from xfinty stream on my tablet (also tried my phone) and it won't locate the device. it tells me to make sure the other device is on the same wifi network. I only have one wifi network and xfinity is the only app that won't connect. I tried Amazon, hbo max, Peacock, etc. and they

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High jitter / Latency issues while playing GPS games online

I got xfinity installed in Feb and in June I started having issues with internet while I have been playing online competitive games like Counterstrike 2 I have been facing constant lag and jitter issues everytime and everyday. Been playing on wifi since day 1 and didn't have any issues before no cha

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Your Home Network

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correct. with other apps it will say cast to living room tv. with the stream app it just says make sure your devices are on the same wifi network. hadn't heard of smart view before. just tried it and it doesn't work. it does seem

UNCNU

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2 hours ago

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xfinity stream won't work with chromecast

I'm trying to cast from xfinty stream on my tablet (also tried my phone) and it won't locate the device. it tells me to make sure the other device is on the same wifi network. I only have one wifi network and xfinity is the only app that won't connect. I tried Amazon, hbo max, Peacock, etc. and they

Question

Thank you for reaching out @user_7mt3vt! It sounds like your promotion on your plan may have ended. Are you able to pull up the PDF statement of your recent bills to see if there was a plan expiration date on the bill?

XfinityAbby

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2 hours ago

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increasing bills

i need to know why the bills of Xfinity has increased for these 2 last months ? i was paid $ 35 before but now i am getting bills Of $ 82 oure contract was for amount of #35 per month since june 2024 till June 2026 why it change on June 2026? I am using this internet just for TV and my kids use on t

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Rented a movie but it is in Spanish need in English

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Customer Service

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increasing bills

i need to know why the bills of Xfinity has increased for these 2 last months ? i was paid $ 35 before but now i am getting bills Of $ 82 oure contract was for amount of #35 per month since june 2024 till June 2026 why it change on June 2026? I am using this internet just for TV and my kids use on t

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Customer Service

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Sent, thanks for your assistance!

user_qp6ocj

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2 hours ago

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Same Residency, Different Account Conflict

Hi, I have two account issues I'd like help resolving. 1) Account conflict / disconnected service: About two weeks ago, a technician installed new Xfinity internet service at a new residence after I moved. Shortly after, the other tenants I share this residence with found that their existing Xfinity

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I apologize for the extra trouble. Let's take a look at your account to make sure you are able to log in and use your services. May I please ask that you send us a direct message with your full name and service address? How to Send Us a Direc

XfinityEva

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2 hours ago

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Set up issues Access not authorized

I’m a new customer trying to get set up. I signed up in store and have the equipment at home. The app keeps displaying “Access not authorized. You signed in successfully, but you must be an Xfinity user to enjoy this service.“

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upload speed drops out randomly

hi so ive had 5 tech visits, I am experiencing chronic upload drops caused by upstream signal noise on the local plant. I have already had all lines and drops replaced from the pole to my modem. My upstream power is fine at 45 dBmV, but my logs are flooded with T3 timeouts and severe packet loss. Be

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Your Home Network

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Can't get my Xumo connected .

I just got my Xumo today and I can't get it connected to my TV which not a smart TV. What can I do to make it work?

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Xfinity Stream Website

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Hello @user_qbln3x, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Were you able to access your Comcast email?

XfinityChelseaB

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2 hours ago

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Check my email of comcast.net

Need to check my Xfinity email the one that's ending in comcast.net

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Hi @user_8th3hw Thank you so much for reaching out and welcome to Xfinity! You are receiving the error message after you created your UserID (you should also receive an email right after to confirm) and tried the login? Did you set for the se

XfinityEva

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3 hours ago

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Set up issues Access not authorized

I’m a new customer trying to get set up. I signed up in store and have the equipment at home. The app keeps displaying “Access not authorized. You signed in successfully, but you must be an Xfinity user to enjoy this service.“

Question

Congratulations on your prepaid card, @user_v4w6vp! I wish I had one! 😀 Really, I apologize you are having issues with using your card! Let's see what I can do to help you out and get you to enjoying the use of your card! First, ensure that you have

XfinityMelinda

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3 hours ago

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Xfinity prepaid card

My Xfinity prepaid card is not working. I have activated it and added it to my account. I have tried using it on various platforms and nothing works. It is not expired. I have tried contacting customer support and they are not able to help

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Gotcha - has the cast to this TV previously worked with our Stream app? (and still asking about the Smart View function which you may have missed in my previous reply.)

XfinityCliff

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3 hours ago

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xfinity stream won't work with chromecast

I'm trying to cast from xfinty stream on my tablet (also tried my phone) and it won't locate the device. it tells me to make sure the other device is on the same wifi network. I only have one wifi network and xfinity is the only app that won't connect. I tried Amazon, hbo max, Peacock, etc. and they

Question

also, I don't try to cast from xfinity too often as I generally just watch on the tv. but I've had a few instances where programs I recorded either had some signal issue on the tv (usually involving the food network) or were interrupted by an intern

UNCNU

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3 hours ago

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xfinity stream won't work with chromecast

I'm trying to cast from xfinty stream on my tablet (also tried my phone) and it won't locate the device. it tells me to make sure the other device is on the same wifi network. I only have one wifi network and xfinity is the only app that won't connect. I tried Amazon, hbo max, Peacock, etc. and they

Question

@user_h5p255, thanks for taking the time to post on our Xfinity Community Forums page. Are you currently seeing this on your end?

XfinityAbel

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3 hours ago

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Xfinity Connect page suddenly changed to "OX"

I access email through Xfinity Connect on my PC, via Chrome. Today I opened that tab, which had been left open from the previous night; I don't remember whether or not I refreshed it. It had a completely different format and the letters OX at upper left. When I opened Xfinity Connect in a different

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My version is 8.15.0.3646 and it is still showing the upgrade failure on my 2 TVs. Please fix this one as well xfinity!

user_uyieex

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3 hours ago

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Getting error message: Upgrade failure. Please restart the application

Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach

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Good afternoon user_yd8sg6. Are you still experiencing this issue?

XfinityJon

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3 hours ago

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No emails are displayed when I use the Xfinity app on my Android phone

When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cl

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So those should be compatible with each other, especially since you are able to do the same thing with other applications like HBO Max and Peacock. Just to clarify you stated that the ability to select your TV doesn't show up in the Xfinity Str

XfinityCliff

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3 hours ago

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xfinity stream won't work with chromecast

I'm trying to cast from xfinty stream on my tablet (also tried my phone) and it won't locate the device. it tells me to make sure the other device is on the same wifi network. I only have one wifi network and xfinity is the only app that won't connect. I tried Amazon, hbo max, Peacock, etc. and they

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