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user_5jk81g You may also want to check the Xfinity Stream app to see what local stations populate.         

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Local channel market correction

I live in Claremont 34714 and want to see local channels for Orlando but getting Tampa stations. How can I change this?

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user_3zahs2 Here to help you and make sure everything has been resolved properly. Please send us a DM with your full name and complete address.  How to Send Us a Direct Message: Click "Sign In" if necessary. Click the "Direct Messaging" icon. C

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Receiving PPG_0017 When Attempting to Activate Peacock

I recently changed my Xfinity plan and am now permanently stuck in a Peacock activation loop with error PPG_0017. My dashboard shows 'Activation Required,' but when I try to link my email, it claims my Xfinity account is already linked to another Peacock account. I need an employee to open a ticket

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Sideloading APK on Google TV

I am trying to sideload the Xfinity Stream apk to my google TV and it almost is working. Whenever i log in i go through all the steps of verifying with my phone number then I go to click the account I want to access and after hitting continue I am met with a "Web Page not available" error message. I

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@user_dvjxfw​ in the fast-forward or rewind is 10 seconds, versus 30 seconds? So you get to pound that button half 1 million times to skip ahead by a minute… very annoying

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Updated Xfinity streaming app not great

Sometimes I wonder if people updating our apps, actually try to use the updates… This recent update removes the title of the show from your DVR, so you have no way of knowing which show that is. Only the name of the episode shows. And unless you have eyes that are younger than 40 years old, you can’

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@EG I appreciate you moving the post to bring this to my attention. Hello, @user_yfcenx thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and would like to help answer any questions you have regarding pa

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Pause

I am wanting to pause my account. I am leaving town for a few months and we will not be using Xfinity for a few months how can I make so that I can keep my services for when I come back but yet not be billed for services I will not be using for a while

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Yes I will check it again. Thanks. 

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Pluto TV App Not Functioning Properly on X1 Box – Issue Began November 4

I’m experiencing significant problems with the Pluto TV app on my X1 box. The app was working normally on November 3, but by November 4 it was no longer functioning properly. Something appears to have changed overnight. Issues: The Pluto TV app is extremely slow, unresponsive, and choppy during play

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I can but I tried that already and no change. Will try again.

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Local channel market correction

I live in Claremont 34714 and want to see local channels for Orlando but getting Tampa stations. How can I change this?

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@user_199eza I'm not seeing that you have worked with our team here on our Xfinity Forums before. We are a Corporate Digital and Social Media team and would love the opportunity to help you with resolving the billing concern. If you'd like assistance

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I WAS LIED TO ABOUT MY INTERNET PRICE

When I first activated the service with xfinity, I specifically asked before service even started, that I wanted my bill to be $60 cents every month because I couldn’t afford more. The agent that helped me through the phone said I needed to make a payment of $25 to begin service and then every 20th,

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Agreed! You can't use smart resume or resume a recording where you left off!

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Updated Xfinity streaming app not great

Sometimes I wonder if people updating our apps, actually try to use the updates… This recent update removes the title of the show from your DVR, so you have no way of knowing which show that is. Only the name of the episode shows. And unless you have eyes that are younger than 40 years old, you can’

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2G/2G FDX on XB10: upload 2.4 Gbps but download capped ~1.55 Gbps, only one downstream OFDM channel bonded

On a 2 Gig symmetrical plan with an XB10 in bridge mode. Wired tests from a 10 Gb/s server (Ookla + 16-stream Cloudflare) consistently show ~1.55 Gbps down / ~2.35–2.4 Gbps up. The router's own WAN test matches (1.45 down / 2.41 up), so it isn't my LAN. Gateway status: downstream bonds only 5 SC-QAM

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I already reached out twice and didn’t get an answer. I will be writing a letter to the legal department about this. Thanks.

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I WAS LIED TO ABOUT MY INTERNET PRICE

When I first activated the service with xfinity, I specifically asked before service even started, that I wanted my bill to be $60 cents every month because I couldn’t afford more. The agent that helped me through the phone said I needed to make a payment of $25 to begin service and then every 20th,

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Will Xfinity provide a response? The updated app is almost unusable. I searched for a movie that was currently playing on a channel I use and it told me it was unavailable. If the favorite channels filter cannot be restored we at least need the a

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Favorite channels missing and can’t search for channel directly

Not only is favorite channels filter missing but you can’t search directly for channels. At least add the ability to search for a channel by name or number. The updated app is almost unusable for me.

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Cancel cable keep internet

I want to cancel cable TV and keep internet service.

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@user_199eza Thank you for taking the time to reach out to us here on our Xfinity Forums! I understand that your billing is not what you were anticipating. I'm happy to look into this further for you. Please send us a DM to Xfinity Support with your

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I WAS LIED TO ABOUT MY INTERNET PRICE

When I first activated the service with xfinity, I specifically asked before service even started, that I wanted my bill to be $60 cents every month because I couldn’t afford more. The agent that helped me through the phone said I needed to make a payment of $25 to begin service and then every 20th,

Question

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