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I tried that it just give me to August 25

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Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

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Correction... not sure what I need to do IF and WHEN I deactivate on the Jibe server side in order to reconnect again? Will that also delete all of my RCS chats? Ugghhh! So frustrating. HELP! Cannot text with more than one person at a time for the pa

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Rcs chat is not working

For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.

Question

I need help with just getting an extension or to collections

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Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

Question

I did that and nothing and I cal and nothing I can’t reach anymore

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0

Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

Question

Hi there, @user_0c8g1w I hope you're having a good weekend. I'm just following up with you to see how your service appointment went today?

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Request for technician appointment after confirmed signal issue

Hello, I am requesting assistance coordinating a technician visit for an unresolved Internet service issue. I subscribe to a 500 Mbps plan. Before exchanging my gateway last week, my connection generally tested between 600 and 700 Mbps, but service was dropping across all devices for approximately 1

Question

I understand the importance of getting this arrangement set up. Please try this link in order to get your arrangement active. https://www.xfinity.com/bill-pay/flexible-payment

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6

Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

Question

@rickhalv​ Your post with the error log entries was marked as being "Private" by the forum bot because it contains CM MAC and the CMTS MAC addresses. They are considered to be personal information. The posting of personally identifiable information

 replied 

41 minutes ago

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Uncorrectables and T3 time outs

@EG​ I presently have the following uncorrectables on my modem, Arris sb6190: (channel-# of uncorrectables) 4-483; 12-2272; 13-40567; 14-34709; 15-21851; 16-26701; 17-27057. I also have multiple Priority-3 T3 time-outs. And my modem clock is ahead by 1 hour. I have no cable splitters. The modem is d

Question

The latest version of Google messages (released around 8/14/26) no longer allows for clearing app data! That was an excellent fix, previously. But now Google has disallowed clearing App Data in Google Messages. Why??? How do we get past this now? I h

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Rcs chat is not working

For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.

Question

Modern Warfare Beta

Im trying to use my Modern Warfare Beta code but I had trouble logging into my Activision account. Now that I have access I no longer see the code in the Xfinity app

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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

52 minutes ago

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Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

Question

Cat icon

I noticed that when I fast forward during a program the cursor on the status bar is a cat. How did that happen?

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

54 minutes ago

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Need help making new tech appointment

This week, a technician came over to activate the coaxial outlet in our bedroom. Outside, they installed a box that connects directly to the bedroom outlet. However, we later realized that it would be more convenient to have the connection in the living room instead. We would like to deactivate the

Question

Can’t reach anymore at Xfinity

Hello I wanted a payment extension I can’t make the payment on the 24 I wanted to extend it to the 5 of September they gave me a number but they keep hanging up on me I can’t seem to reach anyone

Question

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Pedestal covers missing exposed wires

Exposed wires exposed equipment pedestal covers off

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I utilize better streaming apps like Paramount+, HBO, Peacock, Disney, etc. for other shows. I would use the SyFy app itself, but it doesn't have a cast option.  For now, The Ark is the only show I'm watching On Demand via the Xfinity Stream ap

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Xfinity Stream App Issues

When casting from the app (LG won't allow your resident app without agreeing to their third party datamining partner Alfonso, so I'm using the Chromecast protocol from the Android app), it stutters, has poor resolution, and uses a substandard audio codec. It's like watching TV in 2005. My other stre

Question

I’m in the Atlanta, GA area so curious if it’s happening just in GA or any other states.

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Only tennis channel loses sound and rebooting does not fix it—other TVs in house have the sound. Other channels too

this happens regularly only to tennis channel. Rebooting the box not fix it. Random. Only tennis channel while other channels work, and tennis channel works on other TVs. Do I need a new box?

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Apple TV issues

Activating Apple TV DOES NOT WORK. I just get "Something unexpected happened" or absolutely NOTHING happens

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Thank you… The issue was resolved.

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Smithsonian Channel

On Friday, 8/14/2026, I was in the Xfinity store and asked for two additional channels for my package (HGTV and Smithsonian). I got the HGTV channel, but the Smithsonian Channel is not working. HELP!

Question

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