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@XfinityJustinM​ This has nothing to do with my home network.

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Play Store downlad routing issue

Looks like this is an issue, again. Certain Play Store download traffic is getting stuck in a loop on the Xfinity side. Is this already being addressed, and if so, is there an ETA on it being fixed? Same issue as described here (and elsewhere, including several posts on Xfinity forums): https://www.

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@homerdog_99​ they just go through the basic checklist of questions before they ask their higher tier of technical support to help

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

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Seems like Xfinity gave up on getting the game in 4K at all might as well watch the game on the app in 1080p.

 replied 

1 hour ago

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

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I have iPad 10th generation and my iPad system is up to dat

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Xfinity Stream app on iPad not working

My xfinity stream app on my iPad is not working. It doesn’t load live tv; the tv guide, nor my recordings. It only seems to work when I click on filters and choose “available out of home”. It’s almost like my iPad isn’t registering the Wi-Fi is my home Wi-Fi. All other apps work just fine except the

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download speed dropped significantly after network upgrade

Xfinity just performed a network upgrade in my area. Download speed has dropped from 950mbps to

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Why does Comcast keep asking the same question about error code. No error code, game not even showing up on menu now. 

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

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homerdog_99 I'm sorry to hear the issue has not been fixed yet!   

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

Xb10 availability

hello - I wanted to inquire about the availability of the XB10 modem for my home? We spoke with the ground team, that retrofitted our outdoor box, back last summer, to achieve the 10gb speeds. Yet, we still don’t have the modem. Please advise on availability. Thank you

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user_aotkjf when bringing this up in the channel guide, and moving to the 4K channel stream, are you seeing any error messages or codes? Or will it just default to the HD version?   

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

I'm supposed to get a text when fixed and I will post here if received before game is over.

 to the conversation: 

Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

i havee the same problem pleaswe help

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New XUMO TV box wants a PIN during setup

When setting up the new XUMO TV box, I get about one third of the way through the setup (I can see the progress bar in light blue at the top left of the TV screen) and a screen pops up right after I accept the Xfinity Privacy Policy: =======================/ Confirm your PIN Hello MY NAME (my name i

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35 minutes since that post.  No 4K yet nearing end of 3rd quarter. Game about over.   Never got 4K.

 commented 

1 hour ago

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

@homerdog_99​ does anyone see it yet?

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0

Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

They seem clueless when it comes to this issue.

 replied 

1 hour ago

 to the conversation: 

0

Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

Don't think they understand this is impacting everyone. They had me reset box and did not fix anything. I was told issue was fixed and would be about 20-30 minutes and game would be available.  That time has passed. 

 to the conversation: 

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

I reset my box and no change.There are no other 4K programs on now.

 replied 

1 hour ago

 to the conversation: 

0

Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

@IleneC We can help get this escalated. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.  Here's the det

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How to port existing Consolidated landline # to replace existing Xfinity voice #

I want to replace my existing Xfinity voice phone number with my existing landline phone number. Customer service keeps telling me to contact the "porting department" but they are unable to provide contact information. I can't find online any such department. How do I port my landline phone number t

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Let's troubleshoot this issue together, SQUIDWARD360. Can you share a bit more about what you're expeincing?  

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Is the Alabama/Indiana Game Available in 4K?

It appears to be on ESPN. And by saying "4K" into my remote, it shows me the game is available. But when I select it it doesn't bring up the game. So far I'm watching in HD on channel 1205. Can anyone get it in 4K? -PH

Question

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