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>>Before making any changes, we'd like to better understand what you're seeing. When you check your recordings through the Xfinity Stream app or website, are you only seeing recordings from the last four months, or are older recordings complete
4k DVR Box
I just ordered replacement 4K boxes, Currently I have a DVR and 2 extra boxes for other TVs. I ended up getting 3 of the wireless boxes. I haven't installed them yet as they state they use the on-line storage for recording. When I check the on-line storage via a computer or phone I only have recordi
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Reset password
I just purchased a new Roku and I need to reset my password.
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Customer Service
Thanks for taking time to post on our Xfinity Community Forums page, @user_gnzner. You can reset your Xfinity ID password using this link.
Forgot Xfinity password
I forgot my password to my Xfinity account. An I’m trying to connect a new Roku box.
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Forgot Xfinity password
I forgot my password to my Xfinity account. An I’m trying to connect a new Roku box.
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Sign-In and Account Management
Tech came out today (finally) and discovered my buried line was indeed damaged during maintenance. new line was ran and internet is working as expected, with better u/d speeds than before.
Maintenance June 2026
Ever since this maintenance took place, I have been without internet access. --My modem flashes Orange for awhile, will switch to green for 3 series of flashes then right back to orange, will never go white (signaling a stable connection)-- I have done every single troubleshooting step, nothing. I h
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Xfinity wifi a stuff infestation
Ive decided change wifi here in lil bit an we have had roach infestation in are xfinity stuff can u write it off as damage good or some along tht line cause im aware an read somewhere u all wouldnt not want infested stuff back cause it deamed a hazard of safty / heath issue but also said it could be
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Customer Service
Yea this is possible, and will not cause you issues, and if it does cause some “speed loss” this is to be expected. It’s recommended to use a splitter of newer types that are rated for todays signals/thru-put so you don’t experience any real speed i
Using a 2-Way Splitter for Internet and Cable TV Connection
I want to relocate my WiFi router (Unify Dream Router 7) to a central location in the house, which happens to be where the cable connection comes in for the cable modem. Is it possible to use a two-way splitter at that connection point to use for both the modem and router. If so, would I be losing p
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I had the exact same issue. Follow what doornut wrote. I did this and it worked immediately: Press the xfinity button, select the gear icon, select Privacy, then Locally Stored Data (on my box, may be clear cookies and locally stored data) and then c
Disney plus Error Code 83
Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c
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Hello @Ajlove420, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message wi
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Xfinity wifi a stuff infestation
Ive decided change wifi here in lil bit an we have had roach infestation in are xfinity stuff can u write it off as damage good or some along tht line cause im aware an read somewhere u all wouldnt not want infested stuff back cause it deamed a hazard of safty / heath issue but also said it could be
Question