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@Magmon100 I did a lot of those same things too. I even did an online chat where they tried telling me I needed to have a TV Now streaming plan but couldn’t have that plan and a regular tv plan at the same time. It seems like this issue would be fai
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
@XfinityRichard if I connect my phone to an Xfinity hot spot will that get around the ip address issue?
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
I use Xfinity TV service but Verizon for home internet. Xfinity Stream on my Fire TV Stick 4K gives “We couldn’t confirm your location” when I try to watch ESPN. ESPN works normally in the Xfinity Stream app on my iPhone while connected to the exact
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
I’m having exact same issue. Fire stick 4K showing problem with location.
Location issue when using Xfinity Stream app with Fire stick on iphone hotspot
When trying to access any channels through the Xfinity Stream app on a Firestick while using my Iphone hotspot I get the message of "we've got a location issue. Unfortunately, we can't play this video within this market". It does not matter if I select a channel from my entire listing or from the To
Question
So when is Xfinity going to step up and spend some of their Billions in profits and rectify this situation!!
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Eat Big Piles of Turds Xfinity! You keep charging more and more for less and less. You can sit and spin on it! I’m going to YouTube TV you greedy pigs!!
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Same here. Box has been changed, modem was changed and still experiencing the issue. Can't contact anyone that know what the issue is ans xfinity says it's a 3rd party ap so they can credit me for lose of usage
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
Question
I visited the Xfinity store at 1901 Taylor Street, Suite B, Houston, TX 77007 for my appointment at 1pm this afternoon, Saturday, 8/8/26. A female male employee was assigned to assist me purchase new Internet service. As I am a senior citizen with n
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I truly can no longer stand Xfinity support. The chat agents are worthless and I spent a good 30 minutes trying to work through the available prompts before giving up and trying to call the 800 number. You purposely leave your phone number off the app to push us all to use your chat function which i
Question
Hey there, user_ktvnc0! We want to thank you for taking the time to submit this post regarding your concerns with the mobile return. I understand it is important to ensure your concerns are fully addressed and we will be more than happy to help inves
Mobile phone return
To whom it may concern, my name is [Edited: “Personal Information”] and I live in Jacksonville Florida. I wanted to communicate with someone concerning my account. I am not trading in my iPhone 13 Pro Max. I am sending this iPhone Air 17 back via FedEx. If you don’t understand why check the notes I
Question
Jimb52, thank you for reaching out for help with the Universal Monsters channel. Got to love the classic monster movies, and the Universal Monsters channel is normally available on one of the free streaming platforms like Pluto TV or Freevee. Since t
Universal Monsters Channel
Why am I unable to record the Universal Monsters channel when I've never had issues recording other channels? Why is this channel different than the others?
Question
user_l2t7ts thank you for using the Xfinity Community Forums page to reach out today. I understand that you are getting an error with constantly being asked to enter your password. From my experience many customers who have come across this issue wer
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Looking for help cancelling TV while keeping and potentially upgrading internet
Looking for help canceling Xfinity TV while keeping/upgrading Internet I’m trying to remove TV service from my account while keeping Xfinity Internet and potentially upgrading my current Internet plan. I’ve already attempted to do this through the Xfinity app/Assistant, but it will only allow me to
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Customer Service
Hello @user_b4s9t1 and thanks for sharing your thoughts and concerns here on our Xfinity Community forums. I can understand your frustration. As a long-time customer, it's disappointing when a programming change affects content you enjoy, especially
NFL network
So disappointed in both Xfinity and ESPN. The only one who losses is the people that want to watch what the are paying for. Preseason is here now. Get a deal done or I will find other ways to watch my programs and drop cable and internet and go fiber and streaming. I have paid every month for years
Question
Can’t connect to Xumo box
It keeps telling me to enter my pin which is suppose to be the last 4 of the primary phone number and it’s still not working.
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Xfinity Stream Website
Nebby5k OK, we will follow up on Monday to check on your service.
CM3000 – repeated T3 timeouts, SYNC failures, intermittent disconnects
I have a NETGEAR CM3000 (DOCSIS 3.1, firmware V6.01.04) in VA on the 1.2 Gig plan. Download is fine (~1.5 Gbps) and upload is normal for my plan (~38 of 40 Mbps) when stable. The problem is repeated upstream instability: Event log: 27+ Critical T3 timeouts over ~33 days and escalating, including "16
Question
Xfinity Stream app 8.15.1.3747 on FireStick - Audio/Video sync issue & Mini-Guide bug [BOTH FIXED]
I had version 8.15.1.3747 on my Amazon FireStick (3rd Gen) and I couldn't stand the bugs anymore. This is how I fixed it: I finally uninstalled the Amazon Store's Xfinity Stream app version 8.15.1.3747 and downgraded to the Xfinity Stream app TV/FireStick version 8.12.0.2517 by side-loading it. It's
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Xfinity Stream App
Problem, problem, problem…
I have been your customer for three weeks. Problem after problem. I am completely frustrated. I am thinking of sharing the problem with everyone and I will ask the media for help...
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Network
Hello @user_ut60h9 thank you for reaching out on our community forum! We would be happy to assist you with review your account and making those changes. Please send us a direct message with your full name and service address so that we can assist yo
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Looking for help cancelling TV while keeping and potentially upgrading internet
Looking for help canceling Xfinity TV while keeping/upgrading Internet I’m trying to remove TV service from my account while keeping Xfinity Internet and potentially upgrading my current Internet plan. I’ve already attempted to do this through the Xfinity app/Assistant, but it will only allow me to
Question