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This is not an inconvenience, WPTV is LITERALLY the channel that is on 75% of the time my TV is on. Comcast has removed programming, yet did not lower the bill. Again, I WILL cancel all Comcast services if the programming is not restored, and
Loss of Scripps channels
I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available
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Drop CBS
I am NOT happy about the Scripps dispute and losing channels. You jack up my rate every year an now I’m expected to pay for another service to watch local? This is ridiculous. I am finally going to cut my cable if this is not resolved ASAP. Also I should be CREDITED for not having what you said I wo
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Customer Service
Hello @user_zje4kx, thank you for taking the time to leave a post. Sorry to hear about the trouble you experienced while setting up the installment plan to restore your services. I can understand how frustrating this must be, especially after followi
Yet another lie with xfinitys installment plans
My service had been disconnected. On April 12 th I logged into my Xfinity account and it offered me the option to pay my entire $669 balance off in 12 month installments. Perfect now I can get caught up. I chose the 12 month plan and followed the instructions and it asked me to pay a $50 down paymen
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New contract
Hello, I would like to extend my contract with the same rate for another two years or 5. Thanks Account number [Edited: Personal Information] i like to keep paying $80.87 by signing new contract( please send to [Edited: Personal Information]
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Customer Service
Good morning @user_9yktpp we would be happy to look into this for you Please send us a DM with your full name and address to Xfinity Support. To send a direct message: Click "Sign In" if necessary Click "Direct Message" Click the "New message" (penci
notice
got an email from Xfinity stating I must accept terms of service or I won't be able to access my account. is this true
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I’ve been having the same message. I continually change my password and restart my iPhone 16 pro max. Then randomly it starts coming in with mail again. Frustrating and my whole world is in the Comcast mail. Hope someone tells us what’s going on.
IMAP email issues
I have been using Comcast mail on my iPhone for 15 years I now have a 16 pro max. I keep getting a pop up say my IP address is blacklisted and be sure I’ve entered in my correct password so my email will not come in although I can delete email and search.. i can get into mail online directly so I ha
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Yet another lie with xfinitys installment plans
My service had been disconnected. On April 12 th I logged into my Xfinity account and it offered me the option to pay my entire $669 balance off in 12 month installments. Perfect now I can get caught up. I chose the 12 month plan and followed the instructions and it asked me to pay a $50 down paymen
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Billing
notice
got an email from Xfinity stating I must accept terms of service or I won't be able to access my account. is this true
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Accessibility
Terminate internet service due to relocation
Moving in a couple of weeks and need to know what to do to terminate internet and return equipment
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Your Home Network
@XfinityGabriel @Xfinity Support I'd be interested to know if this is resolved, since I have a similar issue. On my iPhone 13, my Xfinity email stopped loading 4/13 and I got the Account Error message, most recently today 4/14, "Cannot get
IMAP email issues
I have been using Comcast mail on my iPhone for 15 years I now have a 16 pro max. I keep getting a pop up say my IP address is blacklisted and be sure I’ve entered in my correct password so my email will not come in although I can delete email and search.. i can get into mail online directly so I ha
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Thanks for taking the time to work with us on Xfinity Forums @defjam I'm glad we could add MLB Extra Innings and help with your account. Have a great day and enjoy your services 😀
mlb network extra innings
tried to get MLB Extra innings via tv box - not able to do so tried to get MLB Extra Inning via Customer service - got a confirmation number and xfinity call back - but they are saying they can't get it to activate - something about some bulk internet codes - spent over an hour on the phone with use
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Thanks for the suggestion. The most recent backup was sent to the span folder, so I just moved it to the in folder and I was able to print it . Normal behavior for the new style, not non-delivery report. I can live with this as the work
Non-Delivery Report for Macrium backup
For a few weeks now my Macrium backup report has been put in a spam folder. Since I know this, I move it to the in box and am able to download to my Outlook client. But, tonight, I received a Non-Delivery Report, and it included an attachment, which was the report I wanted. The message was very, ver
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user_zucchini yes we can help! Feel free to send us a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support."
Looking to switch to Xfinity NOW
Hello, I currently have a regular Xfinity internet plan and I'd like to switch to an Xfinity NOW 100MB plan. Based on previous posts, I understand I have to first put in a request to cancel my existing plan before I can order Xfinity NOW. Can anyone help me with this? Thank you!
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Hello @DalesNow, thanks for following up on this topic. Please keep in mind that you are currently speaking on the public forum, we ask that you refrain from sharing personal information for safety purposes. Let's jump back into that direct message c
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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Hey @user_rp4wm7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the bill you received. I would be more then happy to look into this if you woul
Random charges
I never received equipment from Xfinity. I got billed 154$ for this equipment. They just hand over your bill to a debt collector and then it is impossible to dispute it. I will never work with Xfinity again. They have terrible customer service, they do not understand their job or English. Sending yo
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Hello @user_jr41b5, thank you for taking the time to leave a post. Sorry to hear about the experience you’ve had while trying to disconnect your services and then receiving a bill for time you didn’t use. I know how frustrating and discouraging this
Being billed after a cancellation
My bill date is on the 9th each month for service from the 13th. I called on 3/31 to cancel service at the end of cycle (4/13). I still got a bill on 4/9 for future service from 4/14-5/13. I went into a physical Xfinity store and the person confirmed that the cancellation went through. But today is
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@_9ly394 My apologies for the inconvenience the professional installation charge has caused you. I will share your feedback. Our Xfinity App is also free and has a tab to share feedback as well. I have a article to share from our help and support pa
I had to pay for hooking Xfinity's cable in the street
New service, house has cable put in by builder, in 26 years I have not had cable. I switch from ATT due to limits on connectivity, Xfinity says I can do the install myself, okay great. I get the modem connect it no signal, I call Xfinity (after digging for the phone number to actually talk to a pers
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Thank you for taking the time to reach out to us here on our Xfinity forums. We understand how important it is to keep your bills within a budget, and I would love to further assist you from here please send us a DM with your full name and address to
XfinityBillie
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New contract
Hello, I would like to extend my contract with the same rate for another two years or 5. Thanks Account number [Edited: Personal Information] i like to keep paying $80.87 by signing new contract( please send to [Edited: Personal Information]
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