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Domain seems blocked
For business use I need to access a nonprofit organization's website. Xfinity Home has been blocking it for at least two weeks. I can access it from three other ISPs. I just now was able to access it through Verizon but not Xfinity. Is Xfinity blocking this? The domain is icr.org.
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Your Home Network
Thanks again for reaching out @user_epo8lp, I'm glad our team was able to assist with resolving your equipment concerns. Have wonderful rest of your night.
show current modem and remove old modems from account
My current modem is not showing under my account. Also I have 3 old modems showing unavailable / offline that I want to remove.
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xfinity streaming through Roku
After watching a roku streaming tv for 3 years with xfinity i purchased a roku stick and attached to a second tv. Now both tvs do not load xfinity.
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Xfinity Stream Website
user_vf857y I understand how frustrating that experience is, especially when you’re expecting to watch a live game, and the channel and guide don’t match what’s actually airing. You’re absolutely right to expect better. I do w
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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OK, I guess the real question is, how? The xfinity store said the Xi6 boxes I returned were the only 4k boxes they carry at the store.
Can a XG1v4 still be ordered?
I recently changed tv/internet packages and the online ordering decided to send me new 4K boxes, It sent me 2 Xi6s. So I returned them and kept my old equipment. I have my own modem and wifi, and I know for a fact my router isn't new enough to handle IPTV, as its only ac (wifi 5) I don't want to buy
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Cancel WiFi services
I need to cancel my services. I am replacing with another provider and need this done no later than 4/13
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Your Home Network
Thank you for reaching out to us @user_kzz63u! Xfinity blocks websites deemed risky due to the presence of malware, spyware, ransomware, or viruses that can harm devices and compromise personal data. Additionally, Xfinity Advanced Security may block
What the world is everycrack.com
I was scrolling through TikTok when I received a notification from Xfinity informing me that they had blocked the website called everycrack.com. I’m wondering if I’m being hacked or if TikTok is being overly restrictive.
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A technician eventually came out and decided the gateway needed to be replaced, which has resolved my issue. The issues happened suddenly and there were no changes on my end, so hopefully it's not firmware related.
XER10 lose service every 30 minutes
I checked my logs on my XER10 modem and since March 18, we have been losing signal all LAN and Wireless devices in almost exact 30 minute intervals. So four days of 30 minute interruptions with the only variance being when I power cycled both the ONT and XER10, which did not resolve the issue. I cal
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Awwwww!
The agents that I have talked with have been great they try to help. First, getting an agent is a nightmare. The phone robot is ultra frustrating. It only takes certain prompts and will not connect you to anyone. It’s like they don’t really want to help. Oh, the robot will help you pay your bill, bu
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Xfinity Compliments
Move service
I need to move service from my previous address to the new one but I can’t login
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Your Home Network
It's never our intention to mislead or confuse you, so please let us know if you have questions on any specific offers you see.
Smartwatch discount now showing up
Hi, According to the rewards site - if you are a platinum account holder you should be able to purchase a smartwatch and receive a $299.99 discount... The discount is not appearing in my account, I've tried using multiple browsers on different computers... also tried the xfinity app.
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thats the same site that has the wrong information about platinum members being offered the smartwatch discount. So hopefully the other listings are actually valid.
Smartwatch discount now showing up
Hi, According to the rewards site - if you are a platinum account holder you should be able to purchase a smartwatch and receive a $299.99 discount... The discount is not appearing in my account, I've tried using multiple browsers on different computers... also tried the xfinity app.
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Hello @jmom, thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to assist in getting someone out as soon as possible to get that pedestal repaired. Please send a direct message including your
Cable box cover off in backyard
The cable box in our back yard has the cover completely off. And it’s about to storm.
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We recommend reviewing all our available Xfinity Mobile deals and promotions by visiting https://www.xfinity.com/mobile/learn/deals @user_ggj65m. Was there anything more we could assist you with this evening to help make your experience an even bette
Smartwatch discount now showing up
Hi, According to the rewards site - if you are a platinum account holder you should be able to purchase a smartwatch and receive a $299.99 discount... The discount is not appearing in my account, I've tried using multiple browsers on different computers... also tried the xfinity app.
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Yes. You can still get XG1v4 boxes.
Can a XG1v4 still be ordered?
I recently changed tv/internet packages and the online ordering decided to send me new 4K boxes, It sent me 2 Xi6s. So I returned them and kept my old equipment. I have my own modem and wifi, and I know for a fact my router isn't new enough to handle IPTV, as its only ac (wifi 5) I don't want to buy
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Howdy user_1l5m62 👋 I appreciate you leaving your comment, and we'd love to help you! To get dedicated support as soon as possible, please find the most appropriate public board for your question type and post it there. If needed, we will invite you
I need to speak with a living human being.
I cannot reach a real human - everything directs me to the AI chat which has made my issues worse. I’m clearly not receiving the internet coverage I’m paying for, as my internet drops no matter where I’m sitting in my home every hour. It makes working my job impossible. AI assistant has ‘addressed i
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Hello @user_3bsj1x, just reaching out to see if your services were restored?
XfinityDuron
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Restar home service
My service is not working since 5 pm try everything desconté and reconnect cables and do not work.
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