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What’s the reason for imap server not responding
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
I could add the count but it warned me I won’t be able to send or receive messages. [Edited: "Inappropriate Language"]
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
Thanks but tried that long ago and all were correct. At this point I can’t even add the account back to the phone - keep getting message “cannot connect using SSL” and “the IMAP server is not responding. Check your network connection “
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
@user_gkw1cd To log into your Comcast email, you can use the Xfinity app or visit connect.xfinity.com.**Using the Xfinity app:** Sign in to the app. Approve the sign-in via push notification, facial recognition, fingerprint ID, or a verification cod
How to access email? [Edited]
How can I log into my comcast email? [Title Edited: "Personal Information"]
Question
You might need to update your email settings in the third-party email application. Ensure that the SMTP server is set to **smtp.comcast.net**, and verify that the server is toggled **On** with the correct Outgoing Host Name, Username, and Password. I
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
Hello @user_izuwbo and thanks for reaching out on our Xfinity Community forums! We appreciate you taking the time to share what you've already tried, and I'm sorry to hear you're still unable to access your email after resetting your password.
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Now I can’t even set up the account on the phone - repeatedly get the message “cannot connect using SSL”
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
It takes a very long time to verify the account when I delete and add it back
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
No and no the error messages are all about the comcast server
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
I can download them on any other device, because they show they are already downloaded on my iPad. This issue has been reported by others but you never address the issue or fix it.
Downloads disappear
I am able to download episodes of certain recorded shows onto my iPad, that I can watch while I am traveling in the US when I have no Wi-Fi. But for the last few months, 24 hours after I do the download on my iPad, they disappear from the Download list on the app. My iPad has lots of space and I kno
Question
Thank you for reaching out about your issue with that iPad offer. I am sorry to hear about that experience so far, and would be happy to look further into that from here for you. In order for me to do that I will have to have you send me a direct mes
iPad scam!!!
Just like many others I was offered a “free” iPad in order to lower my Wi-Fi bill and then hit with the hidden 3 year payoff contract only after the return window closed. Now they are refusing to take it back and giving me the run around. I’ve literally spent HOURS on the phone with them LYING to me
Question
Katiesprint, any recent updates completed on your phone since the email issues started? If Outlook and Apple Mail are fine on other devices, this may be device-specific. Have you followed up with Apple support to have this double-checked?
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
I can down load them. I always have. But after a day or 2, the download disappears. I have seen this posted here quite a bit but never any fixes. On the Xfinity TV, they show they are downloaded on a device. but they don’t show up on my Xfinity strea
Downloads disappear
I am able to download episodes of certain recorded shows onto my iPad, that I can watch while I am traveling in the US when I have no Wi-Fi. But for the last few months, 24 hours after I do the download on my iPad, they disappear from the Download list on the app. My iPad has lots of space and I kno
Question
“Unable to join the network Xfinity Mobile”
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
Yes - outgoing email works on Xfinity site iPhone also says cannot use SSL
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
@user_dhpyu2, Great question. Thank you for reviewing the articles we provided as well! ❤️ The information we have describes this as an optional, no-cost upgrade and does not indicate that customers will lose access to their Comcast.net email if they
It says we have an option to update to yahoo email but will we have to do something? Will we lose our email account at comcast at some point?
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Katiesprint Thank you for reaching a new post. I understand you are having some trouble with outgoing mail on your iPhone. I see it works fine on your iPad and also via Outlook. However, it seems the trouble is mainly on your iPhone. If you visit our
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail accou
Question
Attaching image here. [Image Removal: "Personal Information"]
Hitron CODA, upload speeds intermittently fluctuating
I ran into some information that suggested I contact the Xfinity Digital Care team. From what I understand, they have access to tier-2 backend tools that can fix a specific Hitron CODA provisioning glitch. I recently upgraded from a Motorola MB7220 modem to a Hitron CODA modem. The Hitron CODA modem
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user_o7qwx1 Welcome to our community forum! You've reached the perfect place to get help with your Xfinity account. Are you a new customer or existing customer? Where are you seeing the error that your account isn't being recognized?
XfinityEmilyB
commented
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PABH48623112
My account is not being recognized
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