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Same here! The app comes up, but nothing plays. Is there a way to reset/update the Hulu app? (This has been going on for days.)

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Hulu not working on flex box

Hulu is not working on my flex box. It was working before and now I just keep getting error code P-DEV310. How can I fix this?

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Same problem with the Flex "box"--Hulu comes up fine, but I can't play anything. This has been going on for days!

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hulu streaming not working from xfinity X1

Have Xi6 xfinity box and hulu app comes up fine but any video on demand gets an error P-DEV310. How can I fix this issue

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Drop Removal

Good afternoon, I’m requesting removal of the line and any associated equipment at 5806 Hampton St, Pittsburgh, PA 15206

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I did that hours ago and still have not received a reply.

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"this number is no longer in service"??

Hello, big problem: When people call me they get a message saying the number is no longer in service. I'm able to make calls, but not receive them. This has been like this for two days. I reset the router and the phone, and checked the plugs. I can make calls and the people I call say my caller ID s

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Thank you for reaching out @user_r5lk2p , and I apologize for the inconvenience you've experienced with your VPN connection. Since it's been a few days since your last post, are you still having trouble connecting? If so, we'd be happy to help troubl

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Work VPN Connection Issues with My Home Xfinity Network

I cannot connect to my work VPN. I use WatchGuard to login and this triggers a secondary tier to login to the DUO server which is a 3rd party authenticator that sends a message to my iPhone to approve the login. Something is blocking this when I try to login on my Xfinity home network because I don’

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You need to make sure you have a Fire stick that runs Fire OS, and not one that runs Vega OS. There is a new fire stick 4K 2026 now available that runs Vega OS and it will NOT support Xfinity Stream correctly. With Vega OS, the XFinity Stream applic

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Xfinity Streaming App Drops Sound on Fire Stick - May 2026

Hi - The Xfinity Streaming App keeps dropping the sound when I'm streaming through my fire stick. It plays for about 16-18 minutes, then there's no sound. If I go out and back in, the sound is there again, but drops after 16-18 minutes. I've tried all kinds of troubleshooting. It only happens with t

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Changing password to WiFi

Forgot password and name to WiFi

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user_5fbj9q Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:   • Click "Sign In" if ne

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"this number is no longer in service"??

Hello, big problem: When people call me they get a message saying the number is no longer in service. I'm able to make calls, but not receive them. This has been like this for two days. I reset the router and the phone, and checked the plugs. I can make calls and the people I call say my caller ID s

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I paid for one of your technicians to come to my apt to set it up correctly. Since then, I’ve reset the router and the phone several times, and checked the plugs several times. I can make calls and the people I call say my caller ID shows up, but no

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"this number is no longer in service"??

Hello, big problem: When people call me they get a message saying the number is no longer in service. I'm able to make calls, but not receive them. This has been like this for two days. I reset the router and the phone, and checked the plugs. I can make calls and the people I call say my caller ID s

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No, I haven’t moved.

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Getting Peacock error message when I try to activate

Whenever I try to activate the free premium Peacock, it spins for a second and then takes me to a page saying something went wrong. I’ve tried this more than 10 times now. Why won’t it let me activate it?

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Hi. In my post I mentioned it’s for Xfinity Voice landline. I very recently ported the number from another provider to yours. The problem started almost immediately.

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"this number is no longer in service"??

Hello, big problem: When people call me they get a message saying the number is no longer in service. I'm able to make calls, but not receive them. This has been like this for two days. I reset the router and the phone, and checked the plugs. I can make calls and the people I call say my caller ID s

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I said I would update my progress. Second Tier Tech Support never called as promised. I did get a survey request which I filled out. I then got an email from ANGELO in customer service.I replied with an email describing the issue. NO RESPONCE. I sent

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1 hour ago

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Set Channel Manual Recording Button Missing

Today the “Record” option when I click into every channel is just completely missing on all of my DVRs. I use this all the time to set a manual recording, and this is the first time it is not there for some reason. It is way more reliable to record this way for long events for the exact time I want

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Cancel

I want to cancel my xfinity service. It is not compatible with my new rental. I have not had the new service installed because the technician could not do it because of wiring.

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Hello @areinberg, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message w

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Fire tv streaming

I am having a repeatable audio problem with the Xfinity Stream app on my Amazon Fire Stick. My setup: • Fire TV Stick software: 8.16.0.4121 • Xfinity Stream app is current • Connected to my in-home Xfinity Wi-Fi in Highland Park, Illinois • Fire Stick Device Location is correctly set to Highland Par

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Give me a live person

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Not working

TV Is not working for weeks now

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Don’t want to disconnect

Hi, I’m currently paying $80.95 per month for my internet service, and I’d like to lower my monthly bill. I’m already an Xfinity customer and would prefer to stay with Xfinity if you can offer me a lower-cost plan or any loyalty/retention discount. I’m also willing to switch to a lower-speed plan if

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CLReit That is not the experience we want any customer to have when reaching out for help. I know when a bill is not what is expected, it is a cause to reach out, and we appreciate the chance to help. Getting charged twice is an odd one since most of

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Horrible Customer Service

Horrible service. I've been charged twice and none of your incompetent agents will help. The last one I got kept giving me dead air that I kept thinking he hung up on me. I keep getting the run around with no help. God I hate Xfinity. Then I got an email from Akash [Edited: "Personal Information”] w

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user_5fbj9q Thanks for reaching out to us here with your concerns! Can you please tell me if you are experiencing issues with your Xfinity Mobile, Xfinity Voice, or Now Mobile service?

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"this number is no longer in service"??

Hello, big problem: When people call me they get a message saying the number is no longer in service. I'm able to make calls, but not receive them. This has been like this for two days. I reset the router and the phone, and checked the plugs. I can make calls and the people I call say my caller ID s

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