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Hi it is happened to me too. I tried what user_05cp2i and MikeB39A suggested but it doesn't work
VPN Disconnecting
Hello, My VPN disconnects during uploads when connected via WiFi on my Xfinity XB7 router. Key findings: Issue occurs ONLY on XB7 WiFi (both 2.4GHz and 5GHz) Wired connection works fine Using a Netgear extender as AP works fine Other coworkers with Xfinity XB7 and XB8 routers report same issue, thou
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No worries at all thanks for letting us it was repaired that's the most important thing! With that addressed, was there anything else at all we could do or answer to help out?
Fire Destroyed Street Box
A small fire destroyed our apartment complex "green box." How long does this type of repair typically take?
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Sorry for letting this sit. It was repaired overnight. I was concerned it was going to take much longer.
Fire Destroyed Street Box
A small fire destroyed our apartment complex "green box." How long does this type of repair typically take?
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@user_wg2q89 Since the issue is isolated to the Linux, have you attempted to reach out to the manufacturer directly?
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
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@XfinityVianney yes
I’m not receiving the PIN text message for transfer to another carrier
I’m requesting to cancel my account and transfer my number, but I don’t receive any text messages from xfinity. not even verification codes. this is absolutely ridiculous and I’m not able to even login to my account anymore.
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I only have the xfinity gateway, and the issue is only on my linux machine. my other devices (macbooks, iphones) are working normally
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
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I have had this issue with crunchyroll on my xi6 boxes 2 of 3 won't work, i honestly won't try it on my 3rd box. I swapped 1 box and it worked for 2 nights but night 3 app error 04277. Again
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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access my email
why do you send me to ur xfinity community forum every time when i go to get my e mail?
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We still have your ticket open and our engineers are still working on your issue at this time. We do appreciate your patience with this matter.
Poor reception
I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?
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Accepted Solution
Thank you for working with us here on our Community Forums @user_i9e6on, we truly appreciate it! I’m glad we were able to address your account concerns. If there’s anything we can assist you with in the future, please don’t
Installment plan after suspension didn’t restore service
My service was suspended today and I did not have the full amount they were asking for to restore. When poking around the payment page I saw an installment plan option that I opted in for with $50 due today. I paid my literal last $50 that I worked all day for to restore service and it still says I
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Good evening user_yfzqzb, and thanks for taking the time to share your recent experience while making package changes. Above all, it's never our intention to mislead or confuse you on any changes you're trying to make, and we always want to make sure
Please Help
I called today at 10 AM Today with questions about my bill as the price had recently changed. I started by explaining how I was actually happy with my level of service-internet speed and channels. I was just wondering if there were any additional promotions that could be applied because I was not ha
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Written cancellation refused via chat — overseas account holder, no US phone, 40+ minute chat with no resolution
Requesting Digital Care Team assistance with a cancellation that was refused via Xfinity chat support today, after a 40+ minute session in which the floor agent and his stated supervisor were unable to action the request. Account holder situation: I am currently overseas with no US phone number avai
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Your Home Network
Hey there, @user_1voijk, thanks for reaching out through Xfinity Forums. I would be happy to help you with your billing details. Can you please send us a Direct Message with your full name and your full address? To send a "Direct Message" to Xfinit
Why billed for tv when it was cancelled on 4/20
I canceled tv on 4/20, but my may bill has tv service listed. Why?
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Access to Xfinity when traveling
How to access Xfinity when traveling
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Sign-In and Account Management
Please Help
I called today at 10 AM Today with questions about my bill as the price had recently changed. I started by explaining how I was actually happy with my level of service-internet speed and channels. I was just wondering if there were any additional promotions that could be applied because I was not ha
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Customer Service
Nice to know it is a problem elsewhere! I have not found a solution and Comcast support has only bounced me around to no avail. If you figure it out, please share!
Email going to Spam folder that isn't Spam
My husband's work email is going to my Spam folder and for the life of me I cannot reverse this action. I have marked it as "Not Spam" and created two separate rules (four total) on the Comcast side and on the Outlook side but nothing works.
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No, the team from Verizon or the team I sent a direct message hasn't contacted me in the last several days. That means that I am now looking for another carrier since neither can tell Why I get poor reception.
Poor reception
I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?
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Greetings @MrJoeHandyman, thank you for posting on our Xfinity Community Forum! We know this can get frustrating, especially after trying multiple devices. This usually points to an authentication issue, not a bad password. Things like VPN use, secu
XfinityMelinda
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Outlook keeps asking for password.
Each Comcast.net email account asks for my password when checking mail. Never mind that it's been stored there since forever. Initially this only happened when I was using a VPN, or was not on Comcast internet, and I figured it was just because I was off the Xfinity network. However it started happe
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