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I am only having issues with email filters vanishing.
Email filters getting deleted
About 2 days ago, all of my email filter rules got mysteriously deleted with no indication of what caused it. I remade all of them since I couldn't find a way to restore them. Fast forward to today, and they have disappeared again. Searching for this issue I found a recommendation about clearing the
Question
@user_fa1nro Thank you for making us aware of these return equipment notifications you're receiving via Forums. I would be more than happy to help get this sorted out. Please send a direct message by clicking the chat icon in the upper right corner o
Xfinity is asking for equipment I never had.
Xfinity is asking for equipment I never had. I cancelled and they are now saying that I have a TV streaming box that I need to return to them. I never had this equipment. I only had internet access since we signed up in 2021. Don't have a TV. Just watched movies/youtube on tablet or phone. Since I c
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Xfinity is asking for equipment I never had.
Xfinity is asking for equipment I never had. I cancelled and they are now saying that I have a TV streaming box that I need to return to them. I never had this equipment. I only had internet access since we signed up in 2021. Don't have a TV. Just watched movies/youtube on tablet or phone. Since I c
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Customer Service
There is a widespread problem with apps (Paramount+, Apple TV, Prime, etc.) through Xfinity's TV boxes. They are unusable. Even the techs who come to the house report that their families are suffering from it, too. No word from Xfinity a
apps
Can't log in to Apple or prime on one of my tvs for weeks.. Keeps saying someting went wrong , try again or not now. have reset, unplugged and all the advise previously given . looking for a solution.
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phone number
What is customer service phone number? I want to talk to a representative.
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Customer Service
@user_39s8ji Have you tried going to https://www.xfinity.com/yoursubscriptions to activate? Are you seeing any errors?
Disney plus Hulu activation
I have the same problem that other users experience. I do not have activation button and I can not activate my Disney plus Hulu package. When I try to login Disney plus, they want to charge.
Question
So how do I activate the supposed free Disney Plus Hulu Peacock
Disney plus Hulu activation
I have the same problem that other users experience. I do not have activation button and I can not activate my Disney plus Hulu package. When I try to login Disney plus, they want to charge.
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Never got code [Edited]
Never got code from xfinity [Title Edited: "Personal Information"]
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Customer Service
The phone number on the account is [Edited: Personal Information] But I don't have the access to the number anymore.
Terminate my Inter service
Hi I need to terminated my internet service July 7th. But the app did not gave me an option to stop the service. My account number is [Edited: "Personal Information"]
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user_zqm7gw thank you for using the Xfinity Community Forums page to reach out today. Let's get your account pulled up to look into your package options and addressing the xFi Complete feature together. Please send us a direct message with your full
xFi Complete
Hi, I recently passed the promotional offer period for xFi complete and started seeing charges for it on my bill. It seems like this service has been made obsolete since unlimited data and the modem lease are included in the cost of the plans now? If so I'd like to avoid be charged separately for th
Question
Terminate my Inter service
Hi I need to terminated my internet service July 7th. But the app did not gave me an option to stop the service. My account number is [Edited: "Personal Information"]
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Customer Service
user_94ac95 The short answer is no, you shouldn't count on a automatic retry for payments.
Payment returned
I made a manual payment for a payment arrangement. I had the date wrong and forgot to transfer funds. My bank returned the payment today because I don’t have overdraft coverage elected at my bank. My bank said I should check and see if Xfinity will retry the payment before I make a new payment. Can
Question
Hi there @user_b42aa7 Thank you so much for reaching out on our Xfinity Community Forum about your land line. I'll be happy to assist. To get started, please follow the steps below to send a direct message. Please send us a direct
why does my land line not work
My land line is dead. Does not work. How can I report it to be checked out/fixed?
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So true! Plus you're asking employees to use their personal phones to check speed to their office computers.
Xfinity Speedtest No Longer Works
https://speedtest.xfinity.com/ no longer runs an Internet speed test. Instead, it tells me to "Test your internet speed with the Xfinity app". But I cannot find a speed test option in the app. Where is the speed test in the Xfinity app? Note that I am using a retail modem and router instead of a Com
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why does my land line not work
My land line is dead. Does not work. How can I report it to be checked out/fixed?
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Terminate my Inter service
Hi I need to terminated my internet service July 7th. But the app did not gave me an option to stop the service. My account number is [Edited: "Personal Information"]
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