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Wooooo! I'm just some lowly gamer but I enjoyed this bonding experience lol might go jump into IT after this!
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
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@user_ukllvk it would appear it is resolved from my end as well.
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
Intermittent upstream failure persists after three gateways—requesting line-maintenance escalation
My download speed remains consistently excellent at approximately 900–1,000+ Mbps, but my upload speed repeatedly collapses from approximately 25 Mbps to between 0.50 and 3 Mbps. This makes my professional videoconferencing unreliable. The problem has persisted with three different Xfinity gateways,
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Your Home Network
1-STAR REVIEW
This has been, without question, one of the most frustrating customer service experiences I have ever had. My fiancé and I were Xfinity Internet customers for about two years. Earlier this year, we moved to a new home where Xfinity’s internet service was extremely slow, so we decided to switch to an
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Plan
Lost free Peacock Premium as a Diamond Member
Hi, I am an Xfinity Diamond rewards member. I’ve had free Peacock Premium with Xfinity since 2024, but I’ve lost access to it when I moved to a new address. My Xfinity Rewards Account page says I have ‘redeemed’ this benefit, but I don’t have access. Is there any way I can get it back?
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Customer Service
Thank you, @user_h1001u, for confirming that you've already attempted those troubleshooting steps. Upon further research, I do see that there is a known issue currently affecting some Xfinity Home customers, where push notifications are not being d
Xfinity Home app missing security controls and arming/disarming features
I am experiencing an issue with the Xfinity Home app. When I open the app, it redirects me to the main Xfinity app. Additionally, within the Home section, I can only see my camera feed; all other functions, specifically the ability to arm and disarm my security system, have disappeared. I rely on th
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Thank you for giving me the opportunity to assist you. You have confirmed that the issue has been resolved. I am happy to hear that this worked for you. Please remember if you need anything else or have any other questions feel free to author another
ESPN Unlimited - Unable to Access
I have tried tirelessly for months now trying to access the "Included ESPN Unlimited app" that is supposed to be provided with my plan. I followed instructions to click the Activate Now in the email for free ESPN unlimited. I went to the ESPN app and created and logged into MyDisney+ and then to the
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that’s all the core switches I think so…yeah
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
and now it is cs01-cs04 lol…thank you.
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
this is what I got. hopefully someone in Dallas will help us out! 1 <1 ms <1 ms <1 ms RBR750P [192.168.1.1] 2 50 ms 13 ms 14 ms 100.92.72.131&nb
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
I have already tried rebooting the touchscreen panel and removing the battery, but the issue persists. Could you please clarify exactly where these controls are located within the main Xfinity app? As I mentioned, the only thing currently visible und
Xfinity Home app missing security controls and arming/disarming features
I am experiencing an issue with the Xfinity Home app. When I open the app, it redirects me to the main Xfinity app. Additionally, within the Home section, I can only see my camera feed; all other functions, specifically the ability to arm and disarm my security system, have disappeared. I rely on th
Question
@BruteAlmighty thank you for running this. now we can see it across cs02 through cs04 which makes this case even stronger than it already was.
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
update: Hop 1–6 (Local Network/Comcast Regional): Flawless performance (68.86.240.22) averaging 8 ms to 17 ms. Hop 7 (The Bottleneck Node): High latency spike occurs immediately upon hitting be-34912-cs01.dallas.tx.ibone.comcast.net, dropping base
Severe Routing Latency Spike at Dallas ibone Node (68.86.95.113) During Peak Hours
Hello, I am experiencing severe latency spikes (ping over 300ms) on all devices connected to my network. The automated Xfinity app tools report that my local signal and gateway are fine, but a traceroute reveals a major bottleneck deep within the Xfinity backbone network. The latency is occurring ou
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Same here. Memphis area as well. 1 3 ms 4 ms 3 ms 192.168.1.1 2 31 ms 19 ms 21 ms 100.92.73.195 3 12 ms 13 ms
High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question
Hello user_4ymrdk 👋 As mentioned in our private messages, your account options right now are limited because it is disconnected, but we currently have an escalation in place to acquire the billing information requested, and we'll be sure to reach ou
Cannot access last bill for the account closed last week
Last week, I went to a store to stop the Internet service and return my equipment. The guy there did not ask any questions and just told me that everything is done. Then I've got an SMS and email with a link to access my last bill, but the link actually does not work. When I click it, the Xfinity we
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Hi @user_526dfd, Thank you for visiting our official Xfinity Forums Community support page. Have you already redeemed the codes at the ETDS website and selected a date for tickets? We recommend visiting the ETDS website and see if there is a help lin
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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So far, the only result of 6 hours in "Direct Messaging" with 3 different representatives is that now I cannot log in into any of my accounts, with the system reporting that my ID is incorrect, and nobody can do anything, just promising to work on th
Cannot access last bill for the account closed last week
Last week, I went to a store to stop the Internet service and return my equipment. The guy there did not ask any questions and just told me that everything is done. Then I've got an SMS and email with a link to access my last bill, but the link actually does not work. When I click it, the Xfinity we
Question
I have the xfinity universal orlando tickets saved on the etds site but how I use it? My niece is with me in florida and she will be going with her kids and I am not sure how I can redeem this
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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What is the latest updated about this situation? NFL exhibition games begin in about 8 days and last I checked the channel was still out of service, yes?
Nfl network
If xfinity doesn’t reach an agreement with NFL network, I will cancel my subscription after almost 30 years
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Issue Resolved around 11:05pm CST.
user_ukllvk
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6 hours ago
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High Latency/Congestion at Dallas ibone node (be-34932-cs03.dallas.tx.ibone.comcast.net)
EDIT (11:00 PM CDT): Now confirmed across all four Dallas core switches: cs01 (68.86.95.113), cs02 (.117), cs03 (.121), cs04 (.125), with pe11 interfaces 96.110.34.82/.86/.90/.94. Four reporting customers on different rur interfaces (68.85.54.221, 68.85.54.225, 162.151.131.237, 68.86.246.25) and two
Question