Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (485.1K)
Cable Line Down [Edited]
Yesterday my home at [Edited: "Personal Information"] a large tree came down took a telephone pole down with the cable line I still do not have Wi-Fi or my cable TV [Title Edited: "Personal Information - Email Address"]
Question
•
Customer Service
Mac/IOS mail not working for Comcast accounts
This is an issue that happens regularly. All of our Apple devices cannot verify the Comcast email. I have reset the Comcast password and conformed the new password is correct in the Mac settings. I have also conformed that the security box for third party apps is checked. This is occurring on all of
Question
•
Cannot Log Into Email [Edited]
Can not log into my email i have tried everything it's tells me to do still won't come up I need it have important email i need [Title Edited: "Personal Information"]
Question
•
Good morning @Kevlee086, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having activating the Disney+ subscription, I know how frustrating that can be, but you
Can not add seven dollar disney premium
When I try to add disney premium promo it does not work
Question
Greetings, @user_xwd0zh! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues getting a response from someone, but you have
Customer Service/ Response is the Worst
I cannot think of ever dealing with a company as non- responsive as Xfinity. If anyone has other options, take them. Save yourself time, hassle, and some peace of mind and go elsewhere!
Question
user_mi76gz Hello! Thank you for reaching out. We are sorry to hear that you are looking to leave us. We also see your Direct Messages. We'll respond to you shortly.
Cancel Internet Service ASAP
All my previous requests to Call-center, Virtual Assistant etc. have been unsuccessful. Trying here if someone can really help - please disconnect internet services for my account. [Edited: Inflammatory].
Question
@user_dcno0r Thanks for reaching out to us, the Fox news channel would be part of our News and sports line up or with our Tv plus 125+ and our Tv premium 185+ tier https://www.xfinity.com/digital/offers/plan-builder I’ll be happy to assist yo
I want fox news back.How do I get it
I got a new promotion. Unfortunately, I'd lost my fox news station, and that's the only thing that I actually watch
Question
user_fgtv6t Good morning! Thank you for sharing your experience with activating your Peacock subscription with Xfinity Forums. I'm happy to help you get in the right direction for getting your subscription activated. Since you have tried quite a bit
Unable to activate peacock - Something unexpected happened Please close this pop up and try again
On page: https://www.xfinity.com/yoursubscriptions I see peacock Plan: Peacock Premium; Price: Included; Status: Activation required However, I am unable to activate peacock subscription. When I hit the activate button, I get this error: "Something unexpected happened Please close this pop up and tr
Question
Thank you for reaching out. I am sorry to hear your TV will not connect to the WiFi @user_21znih. From my research online for this TV, to quickly fix an LG ThinQ TV not connecting to Wi-Fi, perform a hard reset on both the TV and your router, and ens
TV connecting to home cable
My LG ThinQ TV does not recognize my home internet, only public Xfinity internet with the XFinity XB-10 cable box.
Question
Can not add seven dollar disney premium
When I try to add disney premium promo it does not work
Question
•
Customer Service
Customer Service/ Response is the Worst
I cannot think of ever dealing with a company as non- responsive as Xfinity. If anyone has other options, take them. Save yourself time, hassle, and some peace of mind and go elsewhere!
Question
•
Customer Service
Persistent internet issues after outage, only some devices connect
I'm having a critical internet problem after a long outage last night in my area. Since the service was restored, my connection has been severely unstable. Only some devices in my home can connect. My computer, phones, and Harbor baby monitor camera are all unable to connect. This means we cannot mo
Question
•
Cancel Internet Service ASAP
All my previous requests to Call-center, Virtual Assistant etc. have been unsuccessful. Trying here if someone can really help - please disconnect internet services for my account. [Edited: Inflammatory].
Question
•
Customer Service
It amazes me that Xfinity employees on this forum act like they do not know the "purchased Movies" glitch on the Xfinity Stream App. The problem is not on the customer's end but it is in the software of the Xfinity Stream App. I was in an Xfin
Stream app shows only Purchases
Hello, When I start the Stream app on my TV, it goes directly to the Purchases screen, showing only purchased movies and Settings. There is no option for streaming or live TV. On my other devices, the app works properly. My TCL Roku TV is in the compatible devices list and the software is updated. T
Question
I want fox news back.How do I get it
I got a new promotion. Unfortunately, I'd lost my fox news station, and that's the only thing that I actually watch
Question
•
Customer Service
Order verification sketchy domain name not related to xfinity please help?
I purchased a new mobile plan through the xfinity chat rep. We had some issues with 2factor so they logged into verify for me. Then I was sent an email to verify and upload my license the domain was sketchy. Is this legit? caspian.probity.cloud
Question
•
Devices
Xfinity Stream app On Xumo
Yesterday we were able to find and watch my favorite on the Xfinity stream app on our Xumo. But now they are missing but only on the streaming box. Is there a way to fix this, as the missing favorites we watched every day. Thank you for your help and patience. Have a wonderful day.
Question
•
Xfinity Stream Website
New Cable Box unreliable on playback
When I try to play back recorded programs, the sound frequently drops out. Some times I cannot even play back a recorded program. This has started to happen with the new DVR box. When will you fix the system so it is reliable? Thanks, Bill [Edited: "Personal Information"]
Question
•
X1
need help to put Xfinity on cell phone
Change sim
Hello I have a sim the store provided and need to change my phone Sim card to this device
Question
Hello again, @user_c3yr9o! After discussing available prices and plans, we left things alone while you considered your options. As promised, I wanted to check back in after a few weeks, and I don't see that anything has changed on the account. If you
XfinitySara
commented
2 hours ago
to the conversation:
0
0
Massive price jump
My contract ended and my bill jumped to over 60% the moment my contract ended. I'd like to see what current promotions or 5-year rate locks are available for my account before looking at local competitors, but happy to go elsewhere as always too.. any advice?
Question