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@user_793642 the difference is basically how high of a level of security it is that you want when it comes to blocking spam calls. High level it is going to block the most suspicious calls, low level it will only block known verified spam numbers. Me
SPAM block settings question
If I set the High, Medium & Low Spam Risk all to Block, does that mean any call that indicates SPAM in the caller ID will be blocked?
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@user_26gxso I upgraded my xfinity email to yahoo and hate it! I’m missing a ton of important sent messages and there is a ton of ads. How do I undo it? You can't. Sorry. I'm closing this 6 month old thread.
restore comcast email
I do NOT choose to "upgrade" to Yahoo mail. It is difficult and frustrating. I absolutely hate it. If I had known that I had a choice to upgrade (a misnomer!) I would not have done it. Please show me how to restore my Comcast email back. I would hate to change providers since we have been with Comca
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Tv set up
I don't know where to plug the coax cable for my tv into. I already had internet and when that was first installed the installer had to drill a hole into the floor and feed a cable up to the connect the internet modem to because there is no wall outlet in the 1960 built house. I am assuming that wir
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Non-X1 Service
@user_sko623 when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with ano
can't sign into my email
when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with another company unless this can be fixed fast
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Thanks, I'll give it a try. A related question, what is the difference between High, Medium & Low Risk Levels?
SPAM block settings question
If I set the High, Medium & Low Spam Risk all to Block, does that mean any call that indicates SPAM in the caller ID will be blocked?
Question
Internet outage
6 hours and still no internet. No communication from Xfinity, by text, with approximate restoration time for 4 1/2 hours. And no way to speak to a live person. Xfinity, you should be better than this. I understand maintenance occurring, but please give me updates on a regular basis, or allow me to s
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Your Home Network
Extended outage
Internet went down at 3pm and at 9:15 pm we still have no service. The last update i received was at 4:45. What is wrong here is that updates are not coming regularly and there is absolutely no way to speak to anyone about this issue. I understand that maintenance needs to occur from time to time, b
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Your Home Network
Porting phone from estate
Am I able to transfer a landline number that is in my grandmother's estates name and through frontier to my xfinity voice account? I have inherited her house and would love to keep the landline number since it holds sentimental meaning. If so would I need a letter from the executors saying it was ok
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Home Phone Service & Equipment
@user_tb3lxc I repeat what is the problem ? I have tried for days to get into my email account to no avail . Please stop the blocking . I need to access my mail now . We don't know what the problem is until you give us information rather than jus
Email account
What is the problem ? Why can't I get into my email ? I have important business to attend to on my email .
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Hey there user_694sei, thanks for taking the time reach out here on the community forums! It's never a good time when you receive new gear that isn't working, so I apologize that the box you received isn't working. It sounds like a replacement would
Xfinity replacement box
Xfinity box has no lights on. Unplugged it. Checked the outlet and changed the power strip.still no lights
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@oregonducks444, We can always pull up your account, and if we can find the email, we can resend the email over to you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service ad
Not able to convert last 2 Comcast Email addresses to YAHOO.
Have converted 5 Comcast email boxes over to Yahoo with no prob for myself and family. I am hitting a roadblock trying to convert the final 2. Any suggestions? I believe the others may have got the email invite to convert but not sure. Would like to just get it done. Thanks! ;)
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@barbara43 Is there a way that I can get rid of Yahoo and go back to my original Xfinity email address? I'm sorry, but once you migrate you can't go back. Is your main complaint the ads?
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Xfinity replacement box
Xfinity box has no lights on. Unplugged it. Checked the outlet and changed the power strip.still no lights
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Customer Service
I cannot remember if they did with multiple emails hard to keep track. If so at the time I was not ready to switch but now that I have got used to it I am ready to cross over :) If they did send me one I hope they will at some poin
Not able to convert last 2 Comcast Email addresses to YAHOO.
Have converted 5 Comcast email boxes over to Yahoo with no prob for myself and family. I am hitting a roadblock trying to convert the final 2. Any suggestions? I believe the others may have got the email invite to convert but not sure. Would like to just get it done. Thanks! ;)
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Hello @user_q5fgvc thank you for reaching out on our community forum. I know how important it is to make sure your bill is within your budget. I would be happy to look at the offers available on your account. Please send us a direct message with you
Looking for assistance with current 1 Gig plan pricing and unlimited data.
Hello, I am a customer in Chico currently paying $100 for 1 Gig. I’m looking to see if I can move to the $70/month 5-Year Price Guarantee that includes Unlimited Data. I'm exploring local fiber options but would prefer to stay if we can get this rate. Thank you!
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@user_9r90ee Need email account. Mine is closed Comcast stopped giving out email accounts in June 2024, so if you need an email account, you'll have to "shop" around.
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Email account
Need email account. Mine is closed
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