Need to speak with a live agent

Would like to cancel my xfinity

I have been without internet for 2 weeks now with no updates on the app or through texts. Still says under investigation due to weather. Well, the weather has been cleared the past week. No ice or snow left, so where is my internet? Xfinity customer service phone doesn't work and just drops my call

I recently moved and was dropped off my old equipment (still getting messages to return it!) and pick up a new modem. But, my online account and phone number are still tied to the OLD address and it let me log on because the service has ended. Their automated phone system and chat platform go in inf

Hello, as a hobby I like to learn what I can with various tech out there, my current project is learning how to connect 2 tp-link routers essentially in two different locations. Currently I can only have one connected to the modem to receive a public ip address. I was wondering if it is possible to

Hello, our neighborhood has been without Wi-Fi for two weeks. That is two weeks of disrupting lives, livelihood, and putting people’s health and safety at risk. I drove by an Xfinity technician, parked at the entrance of our subdivision doing nothing. Sitting in the vehicle with a repair truck and n

A couple months ago I spoke with a team member on the phone because I was upgrading my Modem. They convinced me to go to the Gig internet and my price would be 90 per month. This month my bill went up to 110. I specifically said I was not going to go up if the bill went up after a certain time. She

Doesn’t come up when I ask for it?

I have had comcast/Xfinity since 2003. I have found this month that I'm basically stuck with an internet package ($99 for 800Mbps) that is twice what new customers are getting from Xfinity and more than twice what Quantum is offering its new and existing customers. I really don't want to change from

I have been without internet for 2 weeks now with no updates on the app or through texts. Still says under investigation due to weather. Well, the weather has been cleared the past week. No ice or snow left, so where is my internet? Xfinity customer service phone doesn't work and just drops my call

no transcript available on voicemail, I have no transcript. I can see the number of who called but no transcript is available. What happened it was working okay this am.

I MUST!! You people are not even letting me PAY MY BILL! Oneline is "404 Bad Gateway" and your phone robot keeps hanging up on me!! This has been going on for DAYS!!!! All I hear from you is that my account may be shut off, and advice that DOES NOT WORK!! What am I supposed to DO!??? HELP HELP HELP

I pay so much money for our Internet and the speeds are so inconsistent. Games lag, calls drop, and the TV buffers. 😡 Researching other options in our area.