Hi there, and thanks for taking the time to post here on the community forums! We'll be sorry to see you go, but we can absolutely help with getting your account squared away. Please send us a direct message with your full name, name on the account (

Hello @user_dvku5b, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message

Hi there, and thanks for reaching out here on the community forums,user_bc3hrg! I apologize that you're running into issues activating your HBO Max subscription. For clarification, is it included with your TV services, StreamSaver, or was it added to

Comcast, this issue is certainly well documented and described in numerous posts. As it's seemingly isolated to one platform (Windows PC web browsers) it should be easy to debug and fix. I note that this problem is approximately 3 to 4 weeks old. If

Also - this issue has became worse since a few months ago. And now it's just unplayable.

Hello @user_wsz9ma, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Have you already set up services? 

I have been having this issue on and off for almost a year. The DVR will clearly have recordings on it (in progress and completed), but they won't show in the Stream app on any device. I come onto this forum for help, but they basically say nothing i

@user_pqarmx Do you ever read your billing statements?  You should because you would have known back on February's billing statement in the notes section as to why your bill increased so much.   But, if your bill increased in March,

Im having this issue too

@user_fri7mc Is xfinity leaving our area in dayton (county road 67631)? Are there any notes about this in your last few billing statements?

@thefleet Why did my bill increase by $20 this month? Do you read your billing statements beyond how much you owe?  If not, or if you don't read them at all, you should because the answer would have been on your billing statement in the notes

Hello @Mantistador, and thank you for reaching out here on our Xfinity Community forums. We’d be happy to help with your Apple TV activation. Since you’ve already experienced the same behavior on two phones and a PC, there are a couple of