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Unsubscribe peacock premium without equipment
How to unsubscribe peacock premium without equipment? I returned my cable tv equipment and only do streaming through direct apps to Disney, HBO Max, etc. I have already moved to a different internet provider and will get peacock through Walmart+. Xfinity and peacock suppport have been no help. They
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Xfinity Stream App
We are working directly with the local team on this, @user_3b16wp. I understand it may not feel like things are moving forward but they are. This is part of a construction job and are hoping to get a further update on this tomorrow. We will be back i
xfinity support
Im having problems with my Xfinity installation. The next visit will make the 8th time Xfinity has been out to my house since they first arrived in December to install fiber. 1) The initial cable team came out in December and asked my permission to run it down my driveway I was very excited and gave
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Need Help Activating Peacock Premium - Diamond Rewards Member
Hello, I received an email stating that, as a Diamond Rewards member, I am eligible for a free Peacock Premium membership. However, I’m unable to activate the offer. I’ve followed the activation steps outlined in this forum, but when I visit the “Activate Peacock” page, I receive the following messa
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Sign-In and Account Management
@XfinityDilary this has not been resolved. My next appointment is still showing to be on December 31,2035. I did a direct message and got 2 slightly different answers and when I asked for an escalation I did not receive a response. Since it is not a
xfinity support
Im having problems with my Xfinity installation. The next visit will make the 8th time Xfinity has been out to my house since they first arrived in December to install fiber. 1) The initial cable team came out in December and asked my permission to run it down my driveway I was very excited and gave
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Unfortunately, being outside the Xfinity footprint does not authorize a credit for ETFs. I understand how this could become very frustrating, but there is nothing more I can do at this time.
Why doesn't Xfinity wave early termination fees for PCS for military?
I don't understand why Xfinity is not waiving my early termination fee for a military PCS to a location that does not offer xfinity/comcast service, in violation of the Service Member Civil Relief Act. I have tried calling and emailing multiple times and they always say that they will take care of i
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Yes, I would like help with an ETF. I am AD military on PCS orders, my new address does not have Xfinity service available.
Why doesn't Xfinity wave early termination fees for PCS for military?
I don't understand why Xfinity is not waiving my early termination fee for a military PCS to a location that does not offer xfinity/comcast service, in violation of the Service Member Civil Relief Act. I have tried calling and emailing multiple times and they always say that they will take care of i
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Is there anything else I can help you with at this time?
Why doesn't Xfinity wave early termination fees for PCS for military?
I don't understand why Xfinity is not waiving my early termination fee for a military PCS to a location that does not offer xfinity/comcast service, in violation of the Service Member Civil Relief Act. I have tried calling and emailing multiple times and they always say that they will take care of i
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Thank you for not helping me. I will report this up my chain of command and our legal team to let them know Xfinity does not abide by SCRA laws.
Why doesn't Xfinity wave early termination fees for PCS for military?
I don't understand why Xfinity is not waiving my early termination fee for a military PCS to a location that does not offer xfinity/comcast service, in violation of the Service Member Civil Relief Act. I have tried calling and emailing multiple times and they always say that they will take care of i
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@Rick441 Perfect! I hope you have a great night!
Do the latest Xfinity X1 TV Boxes have VISUAL and FULL SCREEN Rewind and Fast Forward on TV?
Do the latest Xfinity X1 TV Boxes, including the 4K wireless one, maintain the same rewind and fast forward experience on a TV as the older boxes such as the XG1-A? Most importantly, I'd like to know whether Rewind and Fast Forward are still both VISUAL and FULL SCREEN at all speeds except the faste
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Hey there user_cb9gui, thanks for reaching out over our forums! We may not be able to make changes to the layout of the app, but we might be able to assist with changing your Wi-Fi settings! Please send us a direct message with your full name, name o
edit wifi settings in Xfinity app is NOT accessible
The new popup window for "WiFi details" in the Xfinity app fills up my smaller phone. I can see Share in the purple box at the bottom of the screen. I have since learned I use my finger to pull up that window and see "Edit WiFi settings >". However, I cannot click on it. Consequently, I cannot chang
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@XfinityOrlandoM Not at the moment, thanks. If I think of any later, I'll do a new post.
Do the latest Xfinity X1 TV Boxes have VISUAL and FULL SCREEN Rewind and Fast Forward on TV?
Do the latest Xfinity X1 TV Boxes, including the 4K wireless one, maintain the same rewind and fast forward experience on a TV as the older boxes such as the XG1-A? Most importantly, I'd like to know whether Rewind and Fast Forward are still both VISUAL and FULL SCREEN at all speeds except the faste
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user_jc5vkf, Thank you for reaching out. I see you're having issues connecting your printer, and you've set the MAC filtering up with no positive results. I appreciate all your efforts so far. Does the printer require a dedicated 2.4 GHz or 5 GH
MAC Filtering
I see this issue repeating in the posts but without a clear answer. I cannot connect my HP printer with my new router. MAC filtering is enabled on the wireless router. I have reviewed the steps, but I am unable to log into the router's admin interface. I dead end on an xfinity page that points me to
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no, I have not changed my password
Not receiving any emails
I typically receive 20-30 emails a day. I have received zero emails to my comcast email account for more than 24 hours at this point, including test emails I had my daughter send. She didn't receive an error message, but I didn't receive anything. This is both on my phone and logging into the web po
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Good evening user_9re8fr. I do see our expert @Again has provided some assistance. Did you require any additional assistance? Have you changed your password, and been in contact with our Customer Security Assurance team?
Not receiving any emails
I typically receive 20-30 emails a day. I have received zero emails to my comcast email account for more than 24 hours at this point, including test emails I had my daughter send. She didn't receive an error message, but I didn't receive anything. This is both on my phone and logging into the web po
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Internet Installation Location
Hello, I am glad to have my internet service active; however, I am not satisfied with the way my installation was completed and would like this to be corrected. I specifically requested that my router be installed in the living room, as it is the most central and practical location in my apartment.
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Your Home Network
Hi @user_sf2eq1, thank you for circling back. I would like to give you a little insight as to what we do. Our team is a corporate headquarters escalation team, we often see a lot more formal complaints than other roles. Our duty is to gather as much
Xfinity Survey Scam - Internal Employees manipulating Survey Scores by lying to customers.
I've been having internet connectivity issues for the past couple of weeks. I've had 2 technicians out to my house already and need another one to come out because I'm still having issues (Xfinity can see the problems on their end when I call in). Today (Sunday at 10:11 AM) I called in and scheduled
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Again, Thank you for not helping. I need someone that can actually help me
user_ktiu0g
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Why doesn't Xfinity wave early termination fees for PCS for military?
I don't understand why Xfinity is not waiving my early termination fee for a military PCS to a location that does not offer xfinity/comcast service, in violation of the Service Member Civil Relief Act. I have tried calling and emailing multiple times and they always say that they will take care of i
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