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legal name change

trying to update my legal name on my account

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Ad on Facebook

I saw an ad on Facebook in which I think might be spoofing the xfinity site. The reason I think this is because of the way the scene is setup.

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New Equipment Setup

I have a new box, I've gone through steps to setup and only have 3 blinking dots on tv

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HTTP Status 500 - Internal Server Error

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Xfinity rewards not working properly

Tried to redeem the Dave & Buster's $10 gift card, but keep getting an error message

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user_5bkw16 Hello, what error message are you receiving when trying to claim the reward?  

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4

Xfinity rewards not working properly

Tried to redeem the Dave & Buster's $10 gift card, but keep getting an error message

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@user_151glh, Please feel free to shoot us a DM, so we can get you taken care of. How to: Direct Message Within The Forum.

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Streaming app not working

The Xfinity streaming app is not working. I get a message that says upgrade failure, please restart the app. I have done EVERYTHING. Hard reboot, uninstall and reinstall the app (many times), unplugged everything, including fire tv and Xfinity gateway, forced stop, cleared cache and anything else i

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No coaxial cables in my house

There’s no coaxial cables nor outlets in my house could there be any chances of installing?

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6

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Xfinity rewards not working properly

Tried to redeem the Dave & Buster's $10 gift card, but keep getting an error message

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7

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Xumo Box

While setting up my New Xumo Box it shows you are linked to account and now let us confirm by entering last 4 digits of my phone nember that is where I get stuck. It does NOT recognize my phone number which I have been using for last 20 years for all my Xnifty devices and account. I tried to swap th

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They broke it, and don't see inclined to fix it. See https://forums.xfinity.com/conversations/email/no-emails-are-displayed-when-i-use-the-xfinity-app-on-my-android-phone/6a4144c6dae469435211d24d. Quoting myself from that thread: the solution is

 commented 

5 hours ago

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I can't load my email in the xfinity app on my Samsung Galaxy phone

I had no problem until this week. I've uninstall and reinstalled 2 times and re started my phone after each time. It comes up that im in my email but the screen is blank. I can't open settings on it either

Question

Thank you, @Again. Appreciate the advice, but my latest post was made just today. I will check back as you suggest.

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My email filter rule has been deleted

This morning I am getting junk emails that I know I set rules for. Looked in my email filter rule - and it is deleted! I did not delete this rule. The last spam email that was sent to the Spam folder as a result of my filter rules was 5/2 7:43PM. The first email that should have been sent to the Spa

Question

Howdy user_p6scab 👋 I appreciate you stopping by our community for help, and we got it from here! I know how important port forwards can be for someone once setup, so if you're running into trouble, start by ensuring the device is using an IPv4 addr

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Port Forward Not Working

I have set a port forward in my Xfinity app and restarted the router for it to take effect. This has still failed to allow connectivity to my local machines port.

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@user_e1u4ln, thanks for taking the time to post on our Xfinity Community Forums page. I understand where you're coming from, I always want to get the best value for my money as well. Have you checked out our Plan builder? I recommend going there, si

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Too high fee.

I am a long time loyal customer of your Internet services . But recently my bill will increase a lot after the discount period is over. I am looking for new discount. There is a bunch of internet providers around here. Their speed and price look more favorable than yours. If you give me more discoun

Question

Hello there @user_xvvnnv, I understand the importance of receiving the speeds you are paying for. Have you always had these type of issues, or do you feel your service has gradually gotten slower?

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Slow internet speed

I am paying for 500mbps download speeds and my internet download speed acerages 250mbps. I am not receiving the download speeds that I am paying for.

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WiFi extender

My WiFi extender won’t connect to my pc but it connects to my phone so I know it’s on. I’ve restarted everything and nothing worked

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