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@user_g4yvd3 also you are giving them lots of credit —“consumer research panel”? 😏
DVR playback on iOS
WHY WHY WHY did you think it was necessary to eliminate the 30-sec skip-ahead capability when playing back DVR recorded content?!!! Return this capability.
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Yeah-lots of seemingly unnecessary changes. The DVR library layout is a mess, as well as no favorite channel filter anymore.
DVR playback on iOS
WHY WHY WHY did you think it was necessary to eliminate the 30-sec skip-ahead capability when playing back DVR recorded content?!!! Return this capability.
Question
LISTEN TO YOUR CUSTOMERS
The length of all the comments here are a reflection of the level of annoyance the new update has created. LISTEN TO YOUR CUSTOMERS!!!
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Xfinity Stream Website
Changes in the Streamin app
Competition starting to look more attractive than you guys after this so-called “update”. LISTEN TO YOUR CUSTOMERS!!!!
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Xfinity Stream Website
@alawyn and you forgot to mention the deletion if the “Resume” option to get back on track where you left off in your recording. What prompted the need? Terribly executed and probably spent a good chunk of $$$
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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OMG, you beat me to it! How annoying is it to skip commercials on a recording now!!! That’s why I record my shows. Also, not putting the shows name in the list of my recordings (in my Library), and just putting the name of the episode, makes it s
DVR playback on iOS
WHY WHY WHY did you think it was necessary to eliminate the 30-sec skip-ahead capability when playing back DVR recorded content?!!! Return this capability.
Question
DVR playback on iOS
WHY WHY WHY did you think it was necessary to eliminate the 30-sec skip-ahead capability when playing back DVR recorded content?!!! Return this capability.
Question
•
Xfinity Stream Website
Missing Credits
Hello, I was supposed to receive $21.28 in credits for a movie rental that I purchased but was only available to play in Spanish. However, I only received $12.00 in credits. I would appreciate it if you could review this and apply the remaining $9.28 to my account. Since I was unable to properly enj
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Xfinity Compliments
Not a fan at all. What happened to my recordings and my scheduled recordings. Please change it back!
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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I agree. Unbelievable to me that such a basic and much needed feature was removed in the update. It reminds everyone of how many channels are subscribed to that are not needed— negative marketing and impossible usability.
lodge a complaint about Favorites being removed
To Xfinity Support / Product Management,I am writing to express my strong frustration and formal complaint regarding the recent update to the Xfinity Stream app on my Samsung Smart TV.With this latest update, the ability to filter the Live TV Guide by "Favorite Channels" has been completely removed,
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Updated Xfinity Stream app today on my iPhone. Same issues. Not able to set favorite channels, no longer able to set recording via the mobile app. The app is now essentially useless.
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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I'd like to cancel an appointment with a technician
I scheduled an appointment a few hours ago for a technician to come out later this week, then realized I no longer needed them to come out. Annoyingly, I can't seem to cancel the appointment. When I try to manage the appointment in the app it brings me to xfinity assistant who tells me my appointmen
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Customer Service
Updated app
The new version of this app doesn’t allow me to look at the description of the show or movie in the guide, it doesn’t allow me to minimize the video to use something else on my phone. If I hit back the video stops playing. Not having those functions makes this app fall of a cliff compared to the old
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Xfinity Stream Website
Xfinity refuses to close my account
I made a call last Friday to close my account and the lady on the phone removed my card from auto pay and guaranteed me that my account would be closed and I would not be charged anything but once I logged in, I still see that there is a payment that has to be made to $55. I’ve had such a horrible t
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Customer Service
In addition to a favorites list two other features are missing: 1) ability to delete recordings; and 2) a dropdown list of last watched (which I used to rapidly switch between 2 or 3 channels). The old app worked just fine, bring it back as an
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
Question
New Xfinity app freezes
New Xfinity app update, programs freeze in the middle of a program and have to restart constantly!
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Xfinity Stream Website
Thanks, that explains the missing OFDMA channel, and I’ll get an S34. One thing doesn’t add up, though: even without mid-split, I’d expect the usual ~35–40 Mbps upload over the 4 SC-QAM channels, but I’m getting about 5 Mbps on a wired test. Is Comca
Upload stuck at ~5 Mbps since neighborhood node work: no OFDMA upstream on MB8611
Gigabit plan, customer-owned Motorola MB8611. Downstream is fine (32 SC-QAM channels plus OFDM locked, SNR ~43 dB, ~600 Mbps), but upload tests at ~5 Mbps on a wired connection with nothing else running. Modem shows 4 SC-QAM upstream channels locked at 48–50 dBmV and no OFDMA upstream channel. This
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When using the app on an IPad while going to the TV guide, I’m not getting descriptions of movies or TV series and not even getting what teams are playing on sports channels.
Recently upgraded Xfinity Stream App on TV lost functionality
I believe others are posting this same issue. My TV recently forced me to upgrade the Xfinity Stream App. After install I had to re-authenticate. All went well, I was able to go view live TV, see my recordings, etc... HOWEVER, I lost ability to FILTER and also lost FAVORITES. I can still see and vie
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Totally agree!!! I hate this update. They went backwards! Why? Fast forward on my recordings 10 seconds at at time instead of hitting the forward once. I just signed a new contract because I moved I will take the loss and go to AT&T.
Doonab61
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4 hours ago
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Changes in the Streamin app
Competition starting to look more attractive than you guys after this so-called “update”. LISTEN TO YOUR CUSTOMERS!!!!
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