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Just tried your method of pasting a "simple" version of recipient address. Does not work for me. Email tries to send for about 7-8 seconds then quits, with the "5.1.1 Domain unrouteable, possible DNS misconfiguration" error message.
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Same problem today. Seems when replying if you manually copy and paste the email address without <…..> around it like the reply adds it works??
Comcast Email Server Misconfiguration
Comcast/Xfinity email cannot deliver messages to recipients at diocal.org. Messages bounce back with a DNS configuration / lookup error from Comcast’s outbound mail servers. This occurs consistently when sending from my Comcast address. Sending to the same recipients from Yahoo Mail succeeds, so the
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Balance Wrongfully Sent to Collections
I’m requesting a collection recall and deletion due to inaccurate reporting. In August 2025, I changed plans and was wrongfully charged twice in the same month. I was unaware of any balance left on the old account as it was Xfinity's responsibility to ensure the old account was closed. I paid the bi
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Billing
From what I can tell, there's a "Load More..." button on my profile with my forum activities, which my screenreader recognizes just fine. Why can't that same "Load More..." button be implemented into my Transaction History page?
Transactions Earlier Than 2022?
I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.
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Thank you for your suggestion! Im not able to sign in under the secondary user because I've forgotten the password. But thanks.
"Hmm, the page didn't load correctly"
When repeatedly attempting to change the password for a secondary user, xfinity only replies with; "Hmm, the page didn't load correctly"
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I am also having issues getting my emails lately on my iphone. I keep getting a message stating "mail.comcast.net" is not responding. I use the mail app on the Iphone. I have deleted the accounts and it worked for a day or two and then started again.
Comcast email not working on new iphone
I updated to a new iphone and now my email won't work on the phone and it says the server is not responding. I tried deleting and redoing the settings and still won't work. I don't really know what else to do to get it to work but its going on 4 or 5 days of error messages.
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Did you go into the Disney settings and change the data feed from Automatic to Save?
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Thanks for your comment, perkypuppy2. I'm sorry to hear you're experiencing a similar issue. What happens when you try to watch the channel? Do you get an error message or code?
When will ION be back?
For the last week or so, I get an error message when trying to play recorded shows from the ION channel, saying something along the lines of Xfinity is no longer allowed to stream ION, and the same thing happens when I try to live stream any ION show.
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Cancelled service via call but my Xfinity online account now has message I am getting new service
Cancelled service via the retention dept via phone call, received confirmation code after declining several offers, because we are moving. The call was respectful and both parties were crystal clear the service was to be cancelled that day. Our xfinity site after login indicates the cancel process d
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Customer Service
I am looking for the account balance on the debit card I received as refund when I cancelled my services.
In December 2025 I received a prepaid Mastercard with a refund total of $325.52. I used the card for a couple of minor expenses but the card is now not working. I'd like to check the balance and if there is a reason why the card is no longer working.
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Customer Service
Thanks for posting on our community forums, user_kzfacm. We can help with the cancellation request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. To send a Direct Message
Help with account cancellation
Hello, I am trying to close my account. I received one email confirming that my request cancellation was received on December 19th, 2025. Then I received an identical email the following day, December 20th, 2025. However, I have been billed for the January-February cycle. I would appreciate help in
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Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page. To send a "Direct Message" to Xfinity Support: &n
Screen mirroring isn't currently supported
I'm unable to stream programs - live or recorded - on my Moto Razr 2024. I get the "Screen mirroring isn't currently supported" error. I've tried the following with no luck: - restart app - restart phone - reinstall app - clear app cache - install latest app and phone software - turn off Wi-Fi and s
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Hello there @Rubylee615, I would be more than happy to help you with your issues. Can you share with me the issues you are dealing with?
Leadership- I had a horrible experience with a customer retention supervisor
Are there any corporate leaders who would like to discuss my concerns about continuing unplanned service outages and a customer retention supervisor who is not concerned with retaining my business?
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https://customer.xfinity.com/activate-peacock try using this to set up your account.
Redeem Peacock
I am a platinum user and when trying to redeem Peacock through manage subscriptions, I states that it's unavailable for my plan. How do I redeem Peacock through Xfinity.
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I can't send emails today from my Comcast address to yale.edu
Starting this afternoon, I can't send emails from my Comcast address to any yale.edu addresses, though I can receive them. This is a huge problem, since I am a Yale professor. I get a bounceback with "Message could not be sent to the following recipients:[Name] Domain unrouteable, possible DNS misco
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Hello user_uhjkh6 , I am very sorry to hear about your experience with the phone team. We would be happy to look into the account and see what changes were made and what exactly happened. If there is something we cannot fix we can get it escalated fo
XfinityMatthew
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Fraud
On February 22 I called comcast to make sure that a usless land line was disconnected, the rep said oh I can cut your bill down to 110 dollars I said multiple multiple times PLEASE PLEASE so not mess up the cable its literally all I have the rep did it anyway my screan went black with a message somt
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