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wklearnin. You're very welcome!
Problem connecting new fan to my XB7 Gateway-requires 2.4 ghz band-I've read through other threads, have more questions
As I see is a common problem, I have a new device that won't connect to my wifi network. I've read that the newer Gateways operate on both bands and automatically switch to the best option. I've read that some people split their network into two operating bands. I've read the troubleshooting should
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@XfinityDilary Great, thank you!
Problem connecting new fan to my XB7 Gateway-requires 2.4 ghz band-I've read through other threads, have more questions
As I see is a common problem, I have a new device that won't connect to my wifi network. I've read that the newer Gateways operate on both bands and automatically switch to the best option. I've read that some people split their network into two operating bands. I've read the troubleshooting should
Question
wklearning. You're welcome! If the manufacturer specifically recommends a 2.4 GHz connection, splitting the bands is often the most reliable way to get those devices connected. The main thing to be aware of is that once the bands are separated
Problem connecting new fan to my XB7 Gateway-requires 2.4 ghz band-I've read through other threads, have more questions
As I see is a common problem, I have a new device that won't connect to my wifi network. I've read that the newer Gateways operate on both bands and automatically switch to the best option. I've read that some people split their network into two operating bands. I've read the troubleshooting should
Question
Streaming box is stuck on link account after move.
Like a lot of people on here i moved and now my streaming box wont work just infinitely goes through link account and does kot let me watch anything. I have tried all normal approaches turning it off and on again, Power cycling, factory reset, everything same thing evertime
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Customer Service
Had 2 pay an extra 188$
I was told at the Portland store I was paid in full yet I had to pay an extra 188,,% I want a refund
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Plan
@XfinityDilary Thanks for the detailed response. Yes, the fan manufacturer states it can only be used with the 2.4 ghz band. At this point, I guess I will move forward with splitting the bands. Are there any pitfalls that I might want to be aware of
Problem connecting new fan to my XB7 Gateway-requires 2.4 ghz band-I've read through other threads, have more questions
As I see is a common problem, I have a new device that won't connect to my wifi network. I've read that the newer Gateways operate on both bands and automatically switch to the best option. I've read that some people split their network into two operating bands. I've read the troubleshooting should
Question
Did you previously schedule a payment arrangement which would have required a future dated payment? If you scheduled a future dated payment, then made a payment prior without cancelling the future dated payment, then the payment would still process.
REFUND
[Edited: All Caps] Xfinity took an unauthorized payment of $132.00 on June 19th. I do not have Auto Pay and never have. My bill isn't $132.00, and my bill wasn't even due yet. Because of the actions of your company, my bank canceled the card you took the payment from and issued me a new card, which
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@user_xk39zc I need help to get into my email. When I click on email when it says sign in.I can't get at We can't help you unless you give us more details. How are you trying to access your email? through the website or a third party email app l
How to access email [Edited]
Trying to get into my email, and I can't [Title Edited: "Personal Information"]
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Hi @user_765bd5! Thank you for bringing this to our attention. Appreciate you reaching out to us on our Community Forum. We aren't currently aware of any issues with the Xfinity Speed Test, but we'd like to learn more about what you're experiencing.
Your Xfinity Speed Test is unavailable, and appears to have been removed. It directs you to the app for the test, and the app returns you
Your Xfinity Speed Test is unavailable, and appears to have been removed for some time. It now directs you to the app for the test, and the app directs you back to where you started. What is going on?
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@GrannyW Hi! So, my Comcast.net email account was migrated to Yahoo! If I have problems accessing that account, must I now contact Yahoo! support?Thanks! Yes, you'll have to contact them for any problems you might have with your @comca
Question about the Yahoo migration
Hi! So, my Comcast.net email account was migrated to Yahoo! If I have problems accessing that account, must I now contact Yahoo! support? Thanks!
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I did finally receive a text message, from one of my attempts earlier... They said they expect to have it fixed within 7 days!! 😱🤪... Here is the message: Thanks for contacting us today. We've opened ticket [Edited: "Personal Information"] regar
How do I report a damaged Xfinity utility box without scheduling a service appointment?
I'm hoping someone from Xfinity can help because I've run out of options. There is a damaged Xfinity utility box/pedestal in my neighborhood that appears to be causing a service outage. I'm not trying to schedule a technician to come to my house—I simply want to report the damaged equipment so someo
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I completely understand wanting to get your new internet service set up, and I am ready to help @Bosully84 to make sure this process goes as smoothly as possible. If you still need assistance, send our team a direct message with your full name and th
Hello, website keeps crashing
Website keeping crashing. I am trying to sign up for WiFi/internet. I previously tried to use an email account under comcast but it was rejected because I was not main account. I created account with gmail and same phone number but cannot get internet site to load.
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Thank you. I sent a message. Now what?... Do I wait for a response or will they come fix it tomorrow 🤷🏼♀️
How do I report a damaged Xfinity utility box without scheduling a service appointment?
I'm hoping someone from Xfinity can help because I've run out of options. There is a damaged Xfinity utility box/pedestal in my neighborhood that appears to be causing a service outage. I'm not trying to schedule a technician to come to my house—I simply want to report the damaged equipment so someo
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You can find information on Yahoo's mail servers here: https://help.yahoo.com/kb/SLN4075.html
Connecting third party app to yahoo mail
I am trying to connect a devive to my yahoo mail. I have generated an app password and set the incoming mail server to imap.mail.yahoo.com port 993 but it fails to connect. There is no option in the setup for rauires SSL. Can you help?
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Phone transfered
I transferred service earlier just trying to make sure I was taken off your mobile network completely because I can't make calls
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Network
Hi @user_ot1si6, Thank you for visiting our official Xfinity Forums Community support page. We can assist and provide some basic troubleshooting steps for the Xfinity Email. Do you know if your Xfinity Email is currently active and able to receive ot
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Nintendo recover code not being sent
My Nintendo switch account code is not being sent to my email or junk folder. I need to get into my account. Can it somehow happen please. let the emails come back so I can get the code recovery
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