Suddenly the font on my mail app is huge, distorting the page and rendering use of the app inaccessible. I’ve tried to adjust the font size in settings, log in/out, power off/on and nothing helps. Any ideas would be appreciated! Note: This comment

Hello @bobc9972, thank you for taking the time to leave a post. We’d be happy to help you explore moving from NOW Internet to Xfinity Internet. We understand wanting to take advantage of the 5-year offer, and we can review the available options

@MamaPlum Thanks for reaching out for support with your membership rewards. Our apologies for the experience you had. If the reward is no longer visible it's possible the time has expired, it's no longer available or supplies are exhausted. I’m

Good morning @user_yc22x5, and thank you for reaching out to us on the Xfinity forums with your question, I hope this message finds you well. I am sorry to hear about the issues you are having with switching the account to NOW Internet, but you have

Hello, @user_rw6czq could you please send our team a direct message with your full name and full address? To send a direct message: Click "Sign In" if necessary Click the "Direct Messaging" icon Click "Start new conversation" (pencil and paper) icon

user_h63soj Thanks for reaching out to us for help with getting a new promotion for your account today. I would be happy to review what offers I can find for you, and see if I can get the $45 one mentioned. I'll need a direct message with the account

Hello @user_05nnvs, thank you for taking the time to leave a post. We’re sorry for the concern this unexpected email has caused. Receiving a notification about a device you don’t recognize would understandably raise questions. Spam or phi

 I experienced something very similar but far worse. After accepting xfinity's free phone service offer, they also started charging me. But it didn't just happen a few times this went on for 5 months, despite all of xfinity's assurances that it

Hello, @TiredofUnplugging sorry to learn you've been experiencing this black screen issue when your TV box updates. I thank you for the troubleshooting steps you've already taken. Have you by chance also swapped the HDMI cable as well? Also, have you

meredith.landers Thank you very much for looping in our team on the experience. We want to help get this sorted out. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further loo

user_dz58st I would be reaching out if I were in your shoes too. When you sent back the equipment to us did you also inform us of your move and request to close your account?  

@user_3d2pn6 I am happy to help you resolve your service and account concerns. Can you please direct message me your first and last name along with your full service address so I can assist you further?To do so, click on the chat icon located at the

drewgarrett Thanks for reaching out to us here on Forums for assistance with closing your account as you are out of the country. I would be happy to help with getting this done for you, and I hope your travel oversea's was pleasant. I'll need the acc

@user_scn02n Thank you for taking the time to reach out to us here on our Xfinity Forums. Our team would love the opportunity to help you with your concern regarding an order pick up. Please send us a DM to Xfinity Support with your full name and add

Good morning user_l8keqj. We are happy to help investigate this billing issue with the Xfinity Mobile service. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at t

user_fuq4mt Thanks for reaching out to us here on Forums about your WiFi pass service not working. We don't have access to prepaid services on this platform to be able to assist directly, but I can provide support options. For WiFi pass issues you ca