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@user_26gxso​ I upgraded my xfinity email to yahoo and hate it! I’m missing a ton of important sent messages and there is a ton of ads. How do I undo it? You can't.  Sorry. I'm closing this 6 month old thread.  

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4 hours ago

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restore comcast email

I do NOT choose to "upgrade" to Yahoo mail. It is difficult and frustrating. I absolutely hate it. If I had known that I had a choice to upgrade (a misnomer!) I would not have done it. Please show me how to restore my Comcast email back. I would hate to change providers since we have been with Comca

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Tv set up

I don't know where to plug the coax cable for my tv into. I already had internet and when that was first installed the installer had to drill a hole into the floor and feed a cable up to the connect the internet modem to because there is no wall outlet in the 1960 built house. I am assuming that wir

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@user_sko623 when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with ano

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4 hours ago

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can't sign into my email

when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with another company unless this can be fixed fast

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Thanks, I'll give it a try. A related question, what is the difference between High, Medium & Low Risk Levels?

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SPAM block settings question

If I set the High, Medium & Low Spam Risk all to Block, does that mean any call that indicates SPAM in the caller ID will be blocked?

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Internet outage

6 hours and still no internet. No communication from Xfinity, by text, with approximate restoration time for 4 1/2 hours. And no way to speak to a live person. Xfinity, you should be better than this. I understand maintenance occurring, but please give me updates on a regular basis, or allow me to s

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CC account

I would like to change my Credi Cart #.

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Extended outage

Internet went down at 3pm and at 9:15 pm we still have no service. The last update i received was at 4:45. What is wrong here is that updates are not coming regularly and there is absolutely no way to speak to anyone about this issue. I understand that maintenance needs to occur from time to time, b

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Porting phone from estate

Am I able to transfer a landline number that is in my grandmother's estates name and through frontier to my xfinity voice account? I have inherited her house and would love to keep the landline number since it holds sentimental meaning. If so would I need a letter from the executors saying it was ok

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@oregonducks444, We can always pull up your account, and if we can find the email, we can resend the email over to you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service ad

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Not able to convert last 2 Comcast Email addresses to YAHOO.

Have converted 5 Comcast email boxes over to Yahoo with no prob for myself and family. I am hitting a roadblock trying to convert the final 2. Any suggestions? I believe the others may have got the email invite to convert but not sure. Would like to just get it done. Thanks! ;)

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@barbara43​ Is there a way that I can get rid of Yahoo and go back to my original Xfinity email address? I'm sorry, but once you migrate you can't go back. Is your main complaint the ads?

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5 hours ago

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how to get away from yahoo I hate yahoo

I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from

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feedback

How do I leave a review of my service?

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Xfinity replacement box

Xfinity box has no lights on. Unplugged it. Checked the outlet and changed the power strip.still no lights

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I cannot remember if they did with multiple emails hard to keep track.  If so at the time I was not ready to switch but now that I have got used to it I am ready to cross over :)   If they did send me one I hope they will at some poin

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Not able to convert last 2 Comcast Email addresses to YAHOO.

Have converted 5 Comcast email boxes over to Yahoo with no prob for myself and family. I am hitting a roadblock trying to convert the final 2. Any suggestions? I believe the others may have got the email invite to convert but not sure. Would like to just get it done. Thanks! ;)

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Hello @user_q5fgvc thank you for reaching out on our community forum. I know how important it is to make sure your bill is within your budget. I would be happy to look at the offers available on your account. Please send us a direct message with you

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Looking for assistance with current 1 Gig plan pricing and unlimited data.

Hello, I am a customer in Chico currently paying $100 for 1 Gig. I’m looking to see if I can move to the $70/month 5-Year Price Guarantee that includes Unlimited Data. I'm exploring local fiber options but would prefer to stay if we can get this rate. Thank you!

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