Xfinity Community Forum

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This apparently stems from a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect its affected customers from further exposure to this scam and is not warning its affected

user_n41d48

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3 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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@ajb5u That's just insult on top of injury.

user_n41d48

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3 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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@XfinityBenjaminM But you could contact your customers impacted by your former vendor's data breach that has caused this mess. See: https://www.techworm.net/2025/11/comcast-fined-1-5-million-after-vendor-breach-exposes-customer-data.html

user_n41d48

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3 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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@user_vanvgc You 100% identified the correct core issue. This apparently stems from a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect its affected customers from fur

user_n41d48

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4 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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The internet service is still down on December 12th at 12:13 AM. The outage details only mention that the restoration is “as soon as possible.” My house has been without internet access for the entire day and evening. How should we plan for tomorrow’

user_e6e5bd

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4 hours ago

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Insufficient Maintenance Notice Cost A Complete Workday

I received a notice saying there would be system maintenance starting “early morning,” with no other details provided. No exact start time. No estimated duration. No explanation of how long service might be unavailable. The outage didn’t happen overnight. It started around 8 AM. From that point on,

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

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4 hours ago

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Suspected Scam Call Impersonating Xfinity

Dear Xfinity Support, I received a call from [Edited: "Malicious Phone Number"] claiming to be from Xfinity, offering a 50% discount for 3 years. The caller requested a $540 upfront payment via Target gift card, and promised a reduced monthly rate of $45 starting from the 13th month. They even made

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

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4 hours ago

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Scam

Had a call offering 50% off for 2 years if I paid first 6 months in advance with target gift csrss i knew it was a scam and hung up but want to make sure no weird payments were made to account as they knew a lot of my information. [Edited: "possible malicious number"] was the number that called me.

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

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4 hours ago

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Target Scam today

Someone access my account paid my bill . Had all my billing info and wanted $600 target card for a year of service upfront. Will my account charge me for make a fake payment with someone’s checking account ?

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

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4 hours ago

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Target Scam

I just received a phone call from someone claiming to be with Xfinity and offering me a huge discount if I paid with a Target Credit card or gift card. I told him no, but now I see my account bill was paid from an unknown account ending in 0019. Has anyone else experienced this? I'm not sure what to

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

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4 hours ago

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Xfinity Target Scam

Almost got scammed. They texted and called (using [Edited: "Invalid Phone Number"] Orlando, FL) me then left a messaged saying my current promotion is removed. Call them back if I want to keep the discount. So I did call them back. Then verified just my address. After that they were trying to promot

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It was a 3rd party data breach of a former Xfinity vendor, Xfinity was just fined $1.5 Million for it. Xfinity not taking actions to protect it's affected customers from further exposure to this scam and is not warning its affected customers that the

user_n41d48

commented

4 hours ago

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Target Gift Card Scam

I had a frustrating evening last night with the Target Gift Card Scam. Mercifully I did not fall for it - but the amount of information they have from the Xfinity system is really, really concerning. Did Xfinity have a data breach? I have 2FA on my account, but this team knew my address, my account

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Looks like this all stems from a former Xfinity vendor's data breach, and Xfinity is hiding behind it wasn't their system that was breached, not their fault. But it is THEIR customers who are being scammed. They have a responsibility to help their im

user_n41d48

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4 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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So if the FTC is well aware of this scam, what incremental further value is there is us all reporting these incidents to them? The scam is at least one year old now, alive and kicking, with apparently no adverse impacts to the scammers. What would ch

user_n41d48

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4 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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I can report that in December 2025 the Target gift card Xfinity scam is STILL going on. So based on some internet research I just did, it looks like this probably stems from a breach with an Xfinity vendor, see: https://www.techworm.net/2025/11/comc

user_n41d48

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4 hours ago

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Target Gift Card Scam BEWARE THEY ARE GOOD

*Edited Preface* Upon reading my experience please take the time to reply if you are engaged in the scammers net. I hope to prevent more victims and this post should serve as reference for Xfinity to take action. Well, I just got hooked by this scam this weekend. Soon after completing the "Target Pr

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I need to reset my DNS server

I used VPN to watch Netflix, but after I turned it off I got Netflix Error M7111-5059 (https://help.netflix.com/en/node/53047). I restarted the WiFi router many times but the issue still persists. I contacted Netflix and they had me go to https://fast.com/# to locate my service. Both Client and Serv

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Your Home Network

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Canceling my service asap. They don’t care about their customers

user_49c18q

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5 hours ago

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Customer service is awful

Cannot get any help. My entire home is offline. Terrible experience

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I need help setting up payment arrangement on my Xfinity TV and Internet service

I need help setting up payment arrangement for my Xfinity TV and Internet service please

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Customer Service

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@XfinityAlex Any further updates to this issue yet?

User_AMC01

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5 hours ago

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Can't view attachments

I have always been able to either view or download attachments in my emails. All of a sudden I can no longer just view them. I get an error message saying I have to download. This happens on every device that I read my emails on.

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Customer service is awful

Cannot get any help. My entire home is offline. Terrible experience

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Customer Service

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URGENT: FRAUDULENT BILLING. Cancelled Service Multiple Times + Charged Years for "Ghost" Equipment.

To the Digital Care Team: I am writing this publicly because standard support has failed me repeatedly. I have two massive issues on my account that constitute fraudulent billing practices. 1. Service Cancellation Ignored I have contacted Xfinity to cancel my service multiple times over the past few

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Billing

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