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@user_gfs8er I appreciate you taking the time to test that. Based on what you've described, you've effectively ruled out the Wi-Fi extender as the source of the problem, since the issue persists even when devices are connected directly to the router
Intermittently Dropping Connections - Approximately 30 seconds to 1 minute every ~1-2 hours
I'm having an intermittent issue with my connectivity. It is not consistent, but about once every 2 hours or so I will totally drop inbound connectivity for about 30 seconds to 1 minute. If an interruption occurs during a video call, I'm occasionally told that I continued to be audible to the other
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@XfinityBenny Thanks for the response. However I'm still not clear. For instance, the broadband label for the 2GB plane says in the "Speeds Provided with Plan" section that the "Typical download speed" is 2336 Mbps, and the "Typical upload speed" is
Do I Have Symmetrical 2GB Upload Speeds in My Area?
I think Xfinity has completed the network upgrade in my area as I can see that I can now select a 2gb asymmetric plan for my account, whereas before 1.2GB was the fastest I could select. However, with that plan it states typical upload speeds are 293 mbps. That's significantly faster than my current
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I would think that xfinity would want to check that the service they're suppling to their customers is working correctly. Are you saying that I should somehow contact MLB Network?
MLB Network Audio/Video out of synch
MLB Network has been out of sync for at least 3 days. All other channels are fine. When will this get fixed.
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Not reliable. Yahoo doesn't sync right with Outlook.
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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@user_66489d I agree! I've been moved to Yahoo (name is sure appropriate) and started using Outlook to deal with my Yahoo mail. Yahoo is not syncing correctly with Outlook. Twice now I've found my Outlook changes are not updating Yahoo. I delete a
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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@XfinityQuemekia yes, and on it there is a “payment arrangement” tag on it where it shows upcoming payments. additionally I never made any changes to my payment arrangement and in my email inbox today I received an email thanking me for making chan
I had a payment arrangement set up which said it would keep service on through 9/30 but today my services are off.
I had a payment arrangement set up which said it would keep service on through 9/30 but today my services are off. Confirmed the payment Arrangement is still set up but no services
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Still being charged despite closing Xfinity mobile account
Hello, I recently closed my Xfinity Mobile account. One of the promotions I had was a free smartwatch that was paid off through monthly promotional credits. Before canceling my plan, I paid off the smartwatch I actually received so that the cancellation process would be straightforward. My issue is
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Billing
Storm lost service
Lost service when storm came through. My service wasn’t restored. Told I have to wait till Oct 2. I work from home.
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Customer Service
I absolutely hate this awful yahoo email. It's horrible
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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After troubleshooting over the past month or so-in my opinion, this is a Disney+ Xfinity compatibility problem. I use Amazon Prime TVs that stream Disney+ no problem. The only TV that freezes and spins forever when attempting to stream Disney+ is con
Disney Plus app freezes during ads
I have had this same problem with Disney + for months. Disney + is unwatchable (using the xfinity box), because it freezes during each ad break. I too have tried all of the troubleshooting tips with no success! When will it be fixed?
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Please define “real time”. I am not looking for your appreciation or community. I am looking for prompt service. My request was made on September 3 in the office with return of all the equipment. I had a bill coming due on the September 4, Labor Day
When can I expect the money returned to my account? You withdrew payment from my account after I cancelled it.
I cancelled service in your office and returned all the equipment on 9/3/2026. I was assured there would be no further billing. I then received notification of an automatic payment being processed the 2 days later. Attempts at contacting you through the notice were unsuccessful. My questions did not
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@wavepelt wrote: "... THERE IS NO PAGE THERE. WHY ?" Because of federal cuts to PBS. You can always stream NHK World from https://www.nhk.or.jp/nhkworld/en/live_tv/ "WATCH NOW".
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
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Xfinity App says I can’t access anything in it without being a customer, but I already am actively a customer and pay for/use the WiFi.
Self explanatory in the subject line. Very confused.
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Xfinity App
geumjandi thank you for your replies related to the issue, I would like to get a bit better understanding of the issue at hand as you have described an isolated issue to only one channel which sounds more than likely to be an issue on the side of the
MLB Network Audio/Video out of synch
MLB Network has been out of sync for at least 3 days. All other channels are fine. When will this get fixed.
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How to Turn Off Audio Description Do any of these pages help? https://www.xfinity.com/support/articles/video-description https://www.xfinity.com/support/articles/x1-voice-guidance https://www.xfinity.com/support/articles/x1-accessibility-
BruceW
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Audio Description
How to Turn Off Audio Description
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