Thank you for reaching out to our team here. You can have the security team check on any blocked website issue at the https://spa.xfinity.com/help site. That team would be the best option to get that resolved.

Back on the thread again as issue still persists. Connection speed is great *when it actually stays*  Even during the day with nobody on a computer or smart TV the gateway will reset forcing our phones to shoot the message *looks like you have

user_v7mudj, that is a great question. Here is a link and some instructions that should help:     Use your home phone to dial *99 or your Xfinity Voice number. Follow the recorded prompts to access your voicemail settings. Look

user_8y596j, Hi there! Thanks for reaching out. I can definitely help point you in the right direction. You've come to the right team of experts to help over social media. At this time, Home Phone service can't be canceled online through your account

user_zaz809 Hi there! We appreciate you contacting us and we are happy to get the process starting to get the name changed on the account. To get started can you send us a DM with your complete name and service address? To send a "direct message

Hi there, @user_91osfx. Thanks for reaching out to us here on the Community Forum. We can help get the unused line removed. Please send a direct message to us including your full name and complete street address.     Here's the detailed st

Final update, turns out Xfinity is in the midst of some upgrade in my area, and there's construction that's planned to take place, and they can't provide a date when. Unfortunately, it's affecting me and the housing around me, but since the service t

Thank you, @user_3sjmx0 for sharing your situation on our Xfinity Community forums. Moving internationally can certainly make equipment returns more challenging, especially when an item goes missing during the process. Under Xfinity's equipment ret

user_xnh32e, Hi there! Thanks for reaching out. If you already have Xfinity Mobile's international coverage set up, you do not need to add an eSIM before leaving the country. Your phone should automatically connect to a participating network once you

user_vxfsjc, thanks for reaching out to Xfinity Support. I know that in most cases, it can take a little time for the repayment to take place. If you'd like, we can take a look at your account and make sure things are set up correctly.  Please s

Good morning @user_gpg8f9. Our team can review your account to see if we can identify what would be causing your speed issues. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Me