Xfinity Community Forum

@user_fae5c7 my emails are not being forwarded from comcast to yahoo What do you mean by "not being forwarded"? Did you migrate your email to Yahoo! Mail, or did you just set an Auto Forward and made a new Yahoo account to have your email forwar

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my emails

How do I get my emails

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I was able to resolve through Peacock customer service. Thank you!

user_7lhozn

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Can’t activate peacock Account

I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.

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@user_yg25ic How do I get into my email account with Comcast.net? If you are not a new customer you would access your email here: https://connect.xfinity.com/appsuite If you are a new customer, you don't have an email address with Comc

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Getting into my Comcast Email Account [Edited]

How do I get into my email account with Comcast.net?

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@user_lcj37b You'd think the 2nd largest cable TV provider in the world would at least let you make a new email account, but apparently as of 2024 it doesn't. [Edited: "Inflammatory"] I pay for two separate Comcast accounts, one in FL and one in NY

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So we can no longer make a new comcast email?

You'd think the 2nd largest cable TV provider in the world would at least let you make a new email account, but apparently as of 2024 it doesn't. [Edited: "Inflammatory"] I pay for two separate Comcast accounts, one in FL and one in NY, but a new email is asking too much? That's really pathetic Comc

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@user_dobwo4 It says my email account has been closed how do I reopen it? You need to log in to webmail at least every 90 days. Customer Security Assurance may be able to help you. Customer Security AssuranceBusiness Hours: 8:00am - 12:00am EST

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I tried Signing into my email account and it says it’s closed. How do I reopen it?

It says my email account has been closed how do I reopen it?

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Same problem, no activate button at all

user_72hoa2

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Apple TV StreamSaver subscription activation problem.

I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting

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@XfinityMatthew @user_unjeej Customer Security AssuranceBusiness Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1-888-565-4329

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Email login

I am not being able to login to my email

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@strkbwlr I'm experiencing the same issue. After moving my xfinity (comcast.net) email mailbox to Yahoo, I cannot configure gmail to connect to the new yahoo hosted mailbox. Tried pop3 and imap server settings. Any ideas? You can find information

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Transition to Yahoo and gmail use stopped

I use gmail as 3rd party app. Once I migrated I haven’t been able to get my mail. I’ve changed smtp server and port as yahoo provides and tried yahoo and comcast passwords. Not sure what the problem is

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Hi @user_37rwia, and thank you for posting on our Xfinity Forum community platform! We apologize you’re running into issues with watching Paramount+. To help narrow this down, can you please let me know what type of device you're using to acces

XfinityMelinda

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Paramount plus issues

Still there’s an issue with Paramount+ on Xfinity so I guess I never learned how to fix it. Stupid it’s taking me over an hour to try to somewhat compatible show together on Paramount+ using Xfinity. I’m so over this. i’m using the cable box and Paramount+ is stupid and I hate it

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@user_med09k Thanks for adding a post. We can check the latest promotions. You can too by signing in here https://www.xfinity.com/broadband-labels. It shows the same promotions we have access to. Send a direct message with your full name and complete

XfinityBenny

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Request to Review My Current Internet Plan

I have been a customer for the past two years and have been satisfied with the service. However, I recently noticed that my monthly rate has increased from $65 to $100, which is a significant change. I am currently considering switching to another provider, such as T-Mobile, which offers a similar p

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@Annabelle2 I still haven't received an official email from Xfinity telling of the transition. It's now April 11, and I've heard talk this is goin' on through June 2026. Perhaps they've changed their minds and rescinded this whole thing af

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Mailbox Update Needed Old Version Shutting Down

I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as

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I completely understand where you’re coming from. With the way things are in the economy right now, every dollar counts! I’d love the opportunity to review your account and see how we can bring that monthly total down to a more comfortabl

XfinityQuemekia

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Cost of service hikes

I can no longer afford the internet and cable services due to the steady increase in your prices. It is more of luxury in this economy. Is there anything you can do to make your services affordable? Otherwise, I need to cancel everything.

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Thank you for the information, also, did you try Peacock Support yet? That link is: https://www.peacocktv.com/help/article/contact-us-in-customer-service Also here

XfinityJeffB

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Can’t activate peacock Account

I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.

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The problem only exists with Xfinity. If I bypass Xfinity by using the Paramount Plus app on my LG Smart tv, problem goes away... and lag goes away... blurry picture goes away.

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Paramount Plus Error "Something Went Wrong" just recently

Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs

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Port forwarding - SURFboard SB8200 - UniFi Dream Machine

I have a SB8200 modem and UDM router. I've configured forwarding for one port. When I'm inside the network and I connect to the WAN IP the forward works. When I try from outside the network it is blocked. I've done quite a bit of troubleshooting and I believe the traffic is being blocked by xfinity

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Your Home Network

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I am unable to stream on demand ABC programs. They are not part of scripts. Why?

user_ac98sr

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Can’t watch CBS

Why can’t I watch CBS on the CBS app, CBS sports app, and Xfinity Stream app?

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Request to Review My Current Internet Plan

I have been a customer for the past two years and have been satisfied with the service. However, I recently noticed that my monthly rate has increased from $65 to $100, which is a significant change. I am currently considering switching to another provider, such as T-Mobile, which offers a similar p

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Customer Service

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Hi! Yes! Same plan. And yes, when I logged back into my peacock account it asked me to choose a plan. When I went to try to activate through Xfinity it said I can’t because an account is associated with that email.

user_7lhozn

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Can’t activate peacock Account

I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.

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Hey @user_zve3gw Thanks for posting here on forums, check this out https://www.xfinity.com/support/articles/manage-wifi-devices-my-account may be of help! let me know if you need further help.

XfinityKam

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Need to erase profiles so I can add

I can't to the page to erase old profiles connected to Wi-Fi pass I figured out it's because I have 3 accounts

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Cannot access my wifi advanced settings have tried all the other solutions hard reset, app reinstall, etc

I am so frustrated with your stupid automatic optimization bull, I got Xfinity now just a couple months ago and I need to be able to enable my routers 2.4 ghz but I cannot access wifi equipment in the app! All I can access under "wifi" is gateway details, troubleshoot, and ask assistant. I have hard

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Your Home Network

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