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Need help scheduling a future cancellation date
Hello, I need an official employee to help me schedule my future internet disconnection.
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Your Home Network
Peacock premium
Hello, I have peacock premium free with my xfinity account. I have completed all the activation steps and everything has been working fine for a few weeks. All of a sudden on peacock it says I have no subscriptions but on my xfinity account it says its active. How do I resolve this so I get what I a
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X1
@user_4j3nps Thanks for adding to the thread. Has the collector been able to provide the account number they purchased the debt for? That will help an agent locate the account.
Sequium Debt Collection
I wanted to share an experience in case anyone else has encountered something similar. A few months ago, I had an Xfinity/Comcast account. I received a phone call from someone claiming to be with Xfinity Customer Support. They told me my bill was overdue and that my service would be disconnected imm
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Peacock premium
I can’t activate my free premium peacock account that comes with my platinum membership
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Xfinity Stream Website
I just got this text tonight that we were sent to this same debt collector..... but xfinity says we owe nothing. I can't even find anything for this debt collector online other than permanently closed....
Sequium Debt Collection
I wanted to share an experience in case anyone else has encountered something similar. A few months ago, I had an Xfinity/Comcast account. I received a phone call from someone claiming to be with Xfinity Customer Support. They told me my bill was overdue and that my service would be disconnected imm
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Not connecting to home wifi
Error connecting to home wifi while at home
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Xfinity Stream Website
When does my email transfer to yahoo
I'm told this is supposed to happen no later than June. I still have not received any notice of what to do for this transfer with 7 days left in June.
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Customer Service
user_nrgxu5 Thank you so much for reaching out for help with this TVAPP error. If you are still running into the error, could you please try to log out of the Xfinity stream site, clear your cache and cookies, and then close out all your browser wind
I keep getting error code TVAPP-00373)
trying to watch my recordings on my laptop. I have had problems in the past but used an incognito page and that worked. Now I can't watch anything either live or DVR
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Baloney!!! No such setting
close comcast email account
Hello, I need to close my Xfinity Comcast email account. I don't use it any longer. Any messages that are in the account and any address stored there is no longer needed. Please advise me. [Edited: "Personal Information"] Thanks, DJ
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Hello user_x4qfg9 thanks so much for taking the time to reach out here o our Xfinity Forums with these questions on exterior special work! We'd be happy to look into this and provide as much information as possible. Please send a direct messa
How do i get the status of a post wire ticket
I have had a faulty internet line for a while, had a couple Xfinity techs do checks on the internet and wire the last one gave me a ticket for a rewire job on the line, but it doesn't appear on my xfinity profile and i have yet to find a way to see its status Ticket# P26JUN0313560200000BPICAR619BP i
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Thank you for meeting us here in our community, @user_381i8l. We're happy to help in any way we can. It sounds like you are needing a pole removed. Usually the poles belong to the electric power company. Have you contacted them about removing the pol
construction project Minneapolis MN
[EDIT: address] Brooklyn Center MN.Am looking for department to approve old pole removal from my home lot. Did ontact LUMEN for approval. [EDIT: name] said contacted Comcast last week this was sent 2 months ago. PLEASE help me. New pole in and all lines have been replced to new pole. Want the old po
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I apologize, user_3v4pzt, we mean how are you accessing Paramount Plus as far as the device you're streaming it on. Are you running into issues while watching it through an X1 cable box, Xumo device, or smart TV?
Paramount streaming issues
Streaming service for Paramount is terrible. Constantly freezes, out of focus. Often completely fails. What is the problem? We do not have issues with any other stream, i.e. Netflix, Prime, Hulu.
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To be transparent about the process @user_72e64w, unlike a standard service call, for external appointments like line raises, we can't guarantee the specific schedule date/time. Dates are subject to change based on technician availability, permits, w
Downed cable line
Cable has come loose from the side of the house and is sagging across the yard. It appears to be attached to your drop line and may have been pulled loose by a tree branch. I am unable to get any message through to Xfinity through normal channels to get this issue repaired. Looking for any assistanc
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I am cancelling my xfinity service this evening because I have not gotten any response to this issue from this thread, a direct message conversation with an open issue and a request into arbitration.
Immediate Safety Hazard: Unburied Temporary Drop Cable on Private Property
An Xfinity installation crew recently connected the adjacent condo units using the pedestal located on my lawn. The technicians ran a temporary coaxial drop wire directly across my property line and left it exposed on top of the grass. This wire is serving a completely different property while creat
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Thank you for posting on our community forums, user_d8b1zy. It depends on the plan and phone you choose. We'd be happy to discuss this further with you. Could you please send our team a Direct Message with your name and service address? Our team can
adding a new person and phone to my Xfinity mobile
how much does it cost to add a new person to my Xfinity mobile account.?
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user_lrvhb5, ahh, I understand. We apologize about your inconvenience. Do you have any other questions or concerns for us?
I have been without internet service for four days due to a "network" outage. Cancel my home internet and TV service immediately
My name is [Personal Info] and my service address is [Personal Info Address]. I have been without internet service and TV for four days since Saturday, June 13. This is Xfinity's fault and due to a "network issue". I had an appointment scheduled with tech support to stop by my unit on Friday, June 1
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Yes, we access it through xfinity. It’s almost unusable.
Paramount streaming issues
Streaming service for Paramount is terrible. Constantly freezes, out of focus. Often completely fails. What is the problem? We do not have issues with any other stream, i.e. Netflix, Prime, Hulu.
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Do you have any updates on this issue?
Immediate Safety Hazard: Unburied Temporary Drop Cable on Private Property
An Xfinity installation crew recently connected the adjacent condo units using the pedestal located on my lawn. The technicians ran a temporary coaxial drop wire directly across my property line and left it exposed on top of the grass. This wire is serving a completely different property while creat
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adding a new person and phone to my Xfinity mobile
how much does it cost to add a new person to my Xfinity mobile account.?
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Customer Service
Thanks for reaching out @user_9b0eec! The invitations to upgrade your comcast.net email experience to Yahoo Mail actually roll out in staggered phases throughout 2026. You won't need to take any action until you receive an official notice. You can fi
XfinityQuemekia
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When does my email transfer to yahoo
I'm told this is supposed to happen no later than June. I still have not received any notice of what to do for this transfer with 7 days left in June.
Question