I have three Comcast.net accounts. My email works perfectly when using my Xfinity web account and when using Outlook on my pc. However, when using Outlook on my iPhone and IPad, inbound emails are delayed (sometimes more than an hour) and outbound emails hang up in the outbox. On my Apple devices I

I have had enough of back-and-forth with customer service, of hanging up the phone, of lying, and of pretending to transfer you to people who can help. THIS HAS BEEN THE WORST EXPERIENCE WITH A COMPANY'S CUSTOMER SERVICE. No one can give you a solution, and when they escalate an issue, they PROMISE

I subscribed to the screensaver package for Netflix, Peacock, and Apple TV+ a few months. Everything was working fine until two weeks ago. I went to enter the Apple TV+ application, but didn't get the normal sign in page. Instead, a gray screen came up instructing me to sign in to my Apple TV+ accou

I am in xfinity area and I have a $15 internet plan (essentials something or other). It gets me 75Mbps My parents are in the optimum area. I was helping them set up an optimum $15 plan Turns out their service (same cost, $15 all-in) is 100Mbps I respectfully request for xfinity to match the competit

I am not satisfied with using Xfinity as my service provider. I switched to them because they we’re supposed to be only $50 a month but they seem to always have a surprise fee to add to the bill each month making it the same $75 as other companies. Don’t be fooled by their advertised price like I wa

I have Xfinity internet with a Netgear Modem and Netgear Nighthawk Wifi router. I typically get 350-450 mbps, more or less depending on the day. For the past week I started getting outages where it slows down to 20 mbps, or even down 5 mbps. When it does this, I reset the modem and router and it goe

This is an escalation regarding an extremely poor customer experience related to our pending Xfinity installation. On January 20, 2026, we signed up for service through a local sales representative for the $50 Promo plan with the $200 gift card promotion and paid the $25 deposit. This agreement was

I talked with a lady yesterday on the phone. I told her I needed a new wall adapter for my router and she was trying to direct me to customer service number and I stated to her I already tried the number and its all automated and I cannot talk to human. I told her what I needed and she said she woul

I can't figure out how else to get this question answered, since calling didn't help. I spent a while on the phone with a customer service rep on March 2 2026, and was finally able to cancel my services. They verified March 2 would be my end date, but I still got billed for next month today March 5.

I do not want to join xfinity forum. Not sure I got here. Please delete my account. I’m 84 years old. I’m getting notifications I do not want.