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ret60sp Since Peacock Premium is included for customers who subscribe to Gigabit and above internet plans for 24 months at no additional cost the Peacock Terms of Use need to be included with the offer. Unfortunately, we don't have a way to separate
terms of service
I'm attempting to sign up for new fiber service and as part of the terms of the agreement Xfinity wants us to agree to a third party "terms of service" with Peacock. We have no interest in Peacock, no intention of using Peacock, and I'll NEVER agree to a third party inclusion in a two party contract
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Transfer Xfinity internet account ownership to roommate
I move out on February 1 and would like to transfer ownership of the Xfinity internet account to my roommate. What is the best way to go about this?
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Your Home Network
@user_riglee Sorry for the delay but I wanted to check my ability to send emails and no, I do not have the send option turned on. I can send through my online Xfinity site regularly but not through Outlook, my desired program .... it delays it eve
My email in Outlook doesn't get sent until 7 PM, no matter what time of day I send it.
My email in Outlook doesn't get sent until 7 PM, no matter what time of day I send it.
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@7sfbytes please do not make multiple posts about the same issue. It's against the Guidelines and Acceptable Use Policy to do so. I am removing your newest post as it is a duplicate.
email not updating
my email has not updated since nov and I've reset my password, how can i resolve this to get my email updated?
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@td754 I am receiving emails from “Comcast” telling me to validate my account or lose access to my email account. Is this real? That is a phishing email. If you are logged in to webmail there should be an official verified logo n
Do I need to change my email address
I am receiving emails from “Comcast” telling me to validate my account or lose access to my email account. Is this real?
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Complaint
I was wrongly charged $200 by xfinity. Xfinity sent me to collections without notifying myself. No where on my account did it say I owed $200. My credit score dropped almost 100 points. Xfinity admitted to the mistake and I want to speak to a representative. Saying sorry is not enough.
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Billing
@JPWildman2 Nothing in the "upgrade" offer says that comcast email is ending. Where are people getting the idea that they MUST upgrade? The FAQ even says you don't have to upgrade. So, what happens when Comcast shuts down their email servers and y
email migration to yahoo
Have you sent me the email offering the yahoo terms to accept? I m afraid I may have overlooked it. Can you check and send it to me again? I want to make this migration so I don't lose all my email. Thanks.
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@JPWildman2 Again, there is NOTHING that says they are shutting down the email servers and that you will lose access to your email address if you don't "upgrade". Is Comcast intentionally lying to us? Do a search of the Email forum. Plenty of emp
Yahoo migration - Can not get passed Yahoo password change page.
I have tried everything to finish up the migration of my comcast.net email to Yahoo - and nothing works. I try to log in to my comcast.net email and I get the notification that it is now available at Yahoo. I then start the process and it then comes up with a page that indicates I need to secure my
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@user_o6bg5p There seems to be a lot of confusion and frustration regarding the switch from Xfinity to Yahoo email. When I searched to see if it's a requirement to switch, all of the info I read says no. When I'm on Xfinity's FAQ page, it says it's
Switching to Yahoo email
There seems to be a lot of confusion and frustration regarding the switch from Xfinity to Yahoo email. When I searched to see if it's a requirement to switch, all of the info I read says no. When I'm on Xfinity's FAQ page, it says it's not required. What is going on?
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Again, there is NOTHING that says they are shutting down the email servers and that you will lose access to your email address if you don't "upgrade". Is Comcast intentionally lying to us?
Yahoo migration - Can not get passed Yahoo password change page.
I have tried everything to finish up the migration of my comcast.net email to Yahoo - and nothing works. I try to log in to my comcast.net email and I get the notification that it is now available at Yahoo. I then start the process and it then comes up with a page that indicates I need to secure my
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@aluminum Pretty much says it. When I sign in, I enter my user name (as I have been doing for the past many years) and the browser returns me to the user name entry page instead of moving on to the password entry. Same behavior on
I can't access my account with Firefox or Brave but can with Librewolf
Pretty much says it. When I sign in, I enter my user name (as I have been doing for the past many years) and the browser returns me to the user name entry page instead of moving on to the password entry. Same behavior on Firefox and Brave on multiple machines. This has been going on for a couple of
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karins4 Thank you so much for stopping in with your Feedback on available themes for your X1 box! We do normally have Olympics-related themes and icons closer to when events start. I haven't seen anything bout them yet, but keep an eye out. &n
TV device themes: Request to add Olympics themes
I like using the different themes for my TV device, currently using Seasons: Winter Vibes. There are lots of themes to choose from but I was wondering if themes could be added for the Olympics since they are starting soon. I would like to have the Olympic rings showing as the icon indicating the tim
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if you read the response from XFINITY above, they instructed me to send a direct message. Once I did that they responded and I was contacted by an agent who was based in the United States that took over my case and stayed with me until everything had
Porting number from Comcast Business Voice to Xfinity Residential Voice
I recently had a horrific, nine hour, mult-day, multi-representative phone tag experience trying to get my Comcast Business Mobile service converted over to Xfinity Residential. I only received useful help once I posted about my experience on the Xfinity Mobile community forum. I was contacted and g
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jaam4c Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support.
porting my landline xfinity number to my cellphone
I want to port my Xfinity landline number to a cell phone. What information do I need to do this?
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Apple watch
Hello, Need to remove the service for the apple watch. Haven't taken it out of the box and used it at all.
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Customer Service
I have experienced a very similar situation with Xfinity Mobile regarding their failure to honor a promotional deal that they marketed. After numerous attempts to resolve this issue through customer service, each time being told that my concerns had
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Discount on New iPhone17 Not Given
I purchased a new iPhone 17 from Xfinity which was ordered via an Xfinty store chat assistant with a discount of $400 paid as a monthly bill credit over 24 months. Xfinity's offer conditions on their webpage state: "Offer ends 10/9/25. Requires qualifying phone trade-in, and purchase of any new elig
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