Xfinity Community Forum

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Need comcast billing where I. Mail my payment

I need comcast address to mail my payment off. I lost. My bill give me comcast address

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Billing

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@CellarMonkey Hello, just reaching out in reference to your Xfinity Home missing push notifications. Do you have Advanced Security turned on for your home through the Xfinity App? If you do, you can locate your Xfinity Home notifications under this

XfinityCarolyn

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25 minutes ago

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Xfinity home app not pushing phone notifications

The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5

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I did what you told me to do nearly a month ago, but there were no results. Isn't there a more certain way?

user_u1muj2

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31 minutes ago

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Message

I made a mistake by clicking "Mark as Spam and Phishing" on a message from Suncoast. Could you help me undo that? As a result, I haven't received any messages from Suncoast Credit Union for nearly a month. Can you help me

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user_bipe2f - Thank you for choosing Xfinity and for joining us here on the Forums. I'd be reaching out too if I saw my bill increase. Our team would be happy to review your billing statement with you and revisit your service needs to make sure you'r

XfinityThomasA

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33 minutes ago

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Bill increase

Hello, Why is my bill $21 higher this month? It's over my budget. Is there a promotion? Thank you

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OK. Thanks for the information

user_l68l04

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35 minutes ago

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Answers to Cable Dig on Front

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

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user_9tlwyi Oh wow, thank you for the update! I'm glad they were able to find the solution for you.

XfinityMartyR

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37 minutes ago

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Tivo Mini cannot find my Roamio V70

I have a Tivo Mini and I can't get it to recognize the Tivo on my network to connect. This has worked in the past with a different Mini, but my old Mini broke so I had to bring up a new Mini. Here is the current configuration and what I've tried. The Tivo on the system is a Roamio. They are both com

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CarolnWbg, Got it, I wasn't sure if you were having password issues with your Xfinity profile, so I wanted to offer help if that was the case. Now that groups are back, did you have any other questions for us about your email or email services?

XfinityVianney

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39 minutes ago

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missing group email addresses that disappeared

I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the

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Bill increase

Hello, Why is my bill $21 higher this month? It's over my budget. Is there a promotion? Thank you

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Billing

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I contacted Tivo and finally found someone that knew what to do, so it’s resolved. For anyone that gets to this issue here, you need to tell them to refresh your account on their side, then reboot both the Tivo & Mini, in that order, a connect t

user_9tlwyi

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43 minutes ago

to the conversation:

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Tivo Mini cannot find my Roamio V70

I have a Tivo Mini and I can't get it to recognize the Tivo on my network to connect. This has worked in the past with a different Mini, but my old Mini broke so I had to bring up a new Mini. Here is the current configuration and what I've tried. The Tivo on the system is a Roamio. They are both com

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Used Xfinity Wi-Fi extender pod 1st gen

I purchased a used first-generation Xfinity xFi Pod. The Pod appears to still be associated with the previous owner’s Xfinity account, so the Xfinity app will not let me activate it. This is not a modem restart, Wi-Fi signal, Pod placement, Bluetooth, Ethernet, or password issue. I need the Pod’s se

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Customer Service

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We don't have the direct contractor's information but I can certainly look up the point of contact for your case and they may be able to provide that to you. If you are not able to locate the information for your point of contact, just send us a dire

XfinityEva

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44 minutes ago

to the conversation:

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Answers to Cable Dig on Front

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

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user_4q3d8h apologies for any miscommunication or conflicting information you received. Let's see what we can do to make this right for you. I know I would have wanted my promotional offers honored as well. Please send us a direct message with your f

XfinityMarcus

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44 minutes ago

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Horrible customer service experience from Xfinity

I had one of the worst customer service experiences I've ever had with Xfinity. It started when one of your representatives offered me a "completely free" Apple Watch as a reward for being a loyal customer. Before accepting, I repeatedly asked whether there would be any monthly charges, service fees

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channel lineup

I changed my plan to the tv core plan and have my settings to only show what is free to me and it is showing all channels. How do I change that to only show what is free to me only.

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Your Home Network

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Hello @user_24sh0z, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message

XfinityChelseaB

commented

49 minutes ago

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My bill is wrong for the last 4 month

I have called every month and worked to get it corrected. They keep promising it will be correct the following month but once again it is wrong. Can someone competent help?

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Hi user_5wlctz, thank you for reaching out to us here in our Xfinity Community forum. We appreciate you taking the time, and I am happy to help. What troubleshooting steps have you taken so far? I don't want to try to take you through what you m

XfinityJeffB

commented

52 minutes ago

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Television

No signal Three dots pulsing

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Hello @user_c2csy0 thank you for reaching out to us! I would love to help you get that landline removed since you are not using it. Please send us a direct message with your full name and service address so that we can assist you further. To do

XfinityAbby

commented

53 minutes ago

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remove xfinity voice

I would like to remove xfinity voice. I don't use my land line, so I am paying for something I don't need. How do I remove it?

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My bill is wrong for the last 4 month

I have called every month and worked to get it corrected. They keep promising it will be correct the following month but once again it is wrong. Can someone competent help?

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Billing

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Have just never erased things before. Am dealing with two computers, a phone and Kindle Fire tablet. Have been very busy entering a lot of passwords that I'm used to being there for me. Am 84 years old and want to keep using my computers

CarolnWbg

replied

1 hour ago

to the conversation:

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missing group email addresses that disappeared

I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the

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I meant related to the dig.

user_l68l04

replied

1 hour ago

to the conversation:

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Answers to Cable Dig on Front

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

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OK! Can I have the contractors' contact information in case issues come up relating to the digital and any damage to my property?

user_l68l04

replied

1 hour ago

to the conversation:

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Answers to Cable Dig on Front

I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol

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