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Help me to get to my emails
Comcast.net email
I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"] If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login? Thank you, Candice
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Hey there, @user_yvunm3, thanks for reaching out through Xfinity Forums regarding your dial tone. We would be happy to help you with troubleshooting your dial tone on the new modem. My mother relies on her home phone and I know how important it is ha
no dial tone
On Tuesday I went to the local Xfinity store to remove the cable TV part of my Xfinity package, leaving just internet and voice/phone. As part of this I received and installed a new modem/router. The internet is working fine but there is no dial tone on the phones. Following the troubleshooting inst
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Bowmey Is her phone connected to your home network when using the stream app?
Xfinity streaming
We have xfinity stream . I have a samsung and my wife has an iPhone 16. When we go on the xfinity stream app, My xfinity stream has 3 more tv go channels then my wife's iPhone. CBS, FOX and another. Why?
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Great question, silentwolf13! You’ll be able to purchase a Mexico and Canada Unlimited Pass, which provides immediate access to unlimited calls and texts to and from Mexico and Canada — plus 5G of prioritized data roaming in both countrie
NOW mobile in the caribbean
Apparently I asked this question back in December but had the wrong location. I have the NOW mobile unlimited plan. I am going on a cruise in February to the Caribbean (not Mexico & Belize that I asked about before). Will my phone still work?
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@screen1009 I am having the same problem. I am not using a third party server. I have cleared the cache and cookies. I get the error message which says I have to download every attachment that comes along. It started abruptly abou
Can't view attachments
I have always been able to either view or download attachments in my emails. All of a sudden I can no longer just view them. I get an error message saying I have to download. This happens on every device that I read my emails on.
Question
Same problem. Chat agent gave me a pin and it still doesn't work.
New XUMO TV box wants a PIN during setup
When setting up the new XUMO TV box, I get about one third of the way through the setup (I can see the progress bar in light blue at the top left of the TV screen) and a screen pops up right after I accept the Xfinity Privacy Policy: =======================/ Confirm your PIN Hello MY NAME (my name i
Question
Hey there, @hogislandmark, thanks for reaching out through Xfinity Forums regarding your channel issues. I would be happy to take a look into this issue for you and get the problem reported. Can you please send us a Direct Message with your full name
Fox News channel
Please fix pixelation / poor signal quality affecting only the Fox News channel. Very annoying.
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Thanks for posting on our Community Forums, user_c72f00. I'm sorry to hear the promotion is not working on your end. We'd like to help! Could you please send our team a Direct Message with your name and service address? Our team can take a further lo
Xfinity Trade in special scam! Be Aware
I received a lot of emails saying get an upgrade to unlimited premium and get an iphone 17 pro on us. However, After I upgraded to unlimited premium, I have to pay full price for that! No credit at all! Another thing is on the website, they state the same thing. Get $1100 when you trade in. However,
Question
For all of you who think that Xfinity should make this deal "because Xfinity's name was on the ring during SummerSlam": gee, you don't think the fact that SummerSlam was on Peacock, which is part of NBC Universal, which is owned by Xfinity's parent c
WWE ESPN DTC XFINITY DEAL
Hello, long time xfinity customer. You have until before Sep 20 to make a deal with WWE ESPN so that current xfinity customers have access to WWE EVENTS on the new ESPN DTC APP. Verizon Fios and many others have this deal already. Xfinity logo was in the middle of the ring at SummerSlam so there is
Question
Emails going directly to trash
Emails going directly to trash. I've checked all the filters and there is nothing in there directing emails to go to trash. Please help!
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need to post message to dm to cancel service
Even the most direct way to cancel is not without hoops. I don't see dm, I saw a message I need to post first. So posting to see if I see dm to cancel.
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Billing
Work crew damage to an underground sewer pipe
For the past few weeks Comcast has been in my neighborhood running new cables underground. Last week they were working intensely in front of my house and in my front yard, side yard and drive way. At the same time I got what I thought at the time was a clog in the main sewer line. I got a plumber ou
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Customer Service
loss of email service
When the technician set up my email service with Comcast, I was assured that I could continue to use my att.net email address. That has worked for a few years now, but apparently the switch to Yahoo has cut me off from all email. The info you have on how to update my email (Apple Mail) doesn't match
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Customer Service
Thank you for reaching out here. I will be happy to look into any billing issues on your account from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private message]:
How do I file a complaint about Xfinity and Assurant
I have been fighting with Xfinity and Assurant for weeks. My phone stopped working. I filed a claim because I have been paying for protection for years. Assurant says my carrier has to fix it then Xfinity says Assurant has to fix it. Meanwhile, I had to purchase a new phone without using my old phon
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New line from pole to house
I ordered new service and was only given the option to self install. Several years ago a Comcast technician cut the end of the cable off at the pole and at the house. My modem is supposed to arrive tomorrow and I've attempted twice on the chat to get a technician appointment because I already know i
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Devices and Equipment
I am having trouble getting my emails
user_lrjlei
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Comcast.net email
I have two comcast.net emails. One is [Edited: "Personal Information"] and the other is [Edited: "Personal Information"] If I no longer have Xfinity internet, can I keep my comcast.net emails? If so, how do I login? Thank you, Candice
Question