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It was for the new customer. I understand and I will see what options I have available in my area. I am done with xfinity for now.
Was told to cancel my service or pay $101.00 for 1g internet
Apparently xfinity doesn’t care about existing customers. I have been using xfinity for 17 years and just today when I tried to get lower prices I was told no. Currently xfinity offers 2g for $70. When I mentioned that I was told no that doesn’t apply to me. I was given two different options one to
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@XfinityAmandaB what is modmail message ?and I'm not a member of reddit
4K boxes, master and slave
I only received one box but on my bill it shows 2 boxes. Are they shipped seperately? The slave box, xic-c, will not work with the xg1v4-a box.
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what is a modmessage and how do I send it?
4K boxes, master and slave
I only received one box but on my bill it shows 2 boxes. Are they shipped seperately? The slave box, xic-c, will not work with the xg1v4-a box.
Question
ITSNOTMYTV That is a great question; they are not shipped at different times unless you requested new boxes at separate times. If you are being billed for more devices than you have, we would be more than happy to look into the additional device deta
4K boxes, master and slave
I only received one box but on my bill it shows 2 boxes. Are they shipped seperately? The slave box, xic-c, will not work with the xg1v4-a box.
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Autopay discount went away
Hello! I had a $10 autopay discount but it went away during the month of December despite the fact that I am still enrolled in autopay. What can I do to get the discount back? Thank you!
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Billing
Official Solution
Hi @user_1ec3f2, we understand that customers want the most reliable service for the best price possible. The promotion you are referring to sounds like a new customer promotion, and would not be available for existing customers. You also had an intr
Was told to cancel my service or pay $101.00 for 1g internet
Apparently xfinity doesn’t care about existing customers. I have been using xfinity for 17 years and just today when I tried to get lower prices I was told no. Currently xfinity offers 2g for $70. When I mentioned that I was told no that doesn’t apply to me. I was given two different options one to
Question
4K boxes, master and slave
I only received one box but on my bill it shows 2 boxes. Are they shipped seperately? The slave box, xic-c, will not work with the xg1v4-a box.
Question
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Customer Service
Internet speed
Hi I have the gig speed internet with XFINITY. I am consistently getting only 300 mbps to 500 mbps on any device. I would like the newer modem. I have the xb7 and would like a newer version. How do I get one?
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Customer Service
@kilbarchan @Again I am using Xfinity. In other words, you're logging in to https://connect.xfinity.com/appsuite to get your email. The instructions I gave are for webmail.
deleting hotmail
I want to discard everything from Hotmail before I see it and filter rules does not seem to work.
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@Sandljones The old Outlook doesn't work either. What errors are you getting? Did you change your settings to the Yahoo settings? You can find information on Yahoo's mail servers here: https://help.yahoo.com/kb/SLN4075.html
technical support for migrating from xfinity emal to yahoo Outlook email
The conversion from Xfinity to Yahoo on Outlook is working on one of our computers. The other one (a newer one) however is having great difficulties making the transition. I followed the instructions to properly set up the Yahoo imap and smtp and I keep getting the message "We couldn't log on to the
Question
And they took out again a second time! For money that was already paid!
Worst service
[Edited: Forum Rules] They took out twice for a bill that I was already paid and then tried to gas light me and tell me that it’s for a bill that was due on the 7th it is the 22nd and it was more then what my current bill was for. Right before the holidays and then they keep closing my ticket for a
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Screen mirroring isn't currently supported
I'm unable to stream programs - live or recorded - on my Moto Razr 2024. I get the "Screen mirroring isn't currently supported" error. I've tried the following with no luck: - restart app - restart phone - reinstall app - clear app cache - install latest app and phone software - turn off Wi-Fi and s
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Xfinity Stream App
Hello @user_lf9f71 I do understand how this issue could become confusing and frustrating. There are several factors that could cause the speeds of your service to lag. I would be more than happy to help you figure out the issues at your home. To begi
Overcharging
Last year the the internet speed checked out as "Blazing Fast" download speed of 893.4 mbps, upload speed of 901.6 mbps. Today, 3-weeks shy of one year, "Blazing Fast" download speed is 246.9 mbps, and upload is 3.8 mbps. Why are we paying more and getting less?
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@user_1ec3f2 Apparently xfinity doesn’t care about existing customers. I have been using xfinity for 17 years and just today when I tried to get lower prices I was told no. Currently xfinity offers 2g for $70. When I mentioned that I w
Was told to cancel my service or pay $101.00 for 1g internet
Apparently xfinity doesn’t care about existing customers. I have been using xfinity for 17 years and just today when I tried to get lower prices I was told no. Currently xfinity offers 2g for $70. When I mentioned that I was told no that doesn’t apply to me. I was given two different options one to
Question
The best solution is Comcast taking this segment of their viewers seriously and doing what they have to do to bring Create TV back to their lineup. None of us care how it gets done. It simply needs to happen. They have the means, the intelligence and
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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I appreciate you letting us know you're in the same boat ironman31, and we'd be happy to take a look at this for you! Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service addres
New account created when changing to a different plan at same address
This morning I changed my XFinity internet plan and I am now seeing two "linked" accounts to the same address. I do not want to be double billed and have received an email stating that equipment was shipped, which as far as I am aware, I do not need. I am unable to get through to any useful support
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Happy New Year user_hew8p2 👋 I appreciate you starting the year with us in our community, and you're in the best place for help with your speeds for sure! With our Gigabit speeds, you're definitely in line to have our latest upgraded modem the XB8,
XfinitySeth
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Internet speed
Hi I have the gig speed internet with XFINITY. I am consistently getting only 300 mbps to 500 mbps on any device. I would like the newer modem. I have the xb7 and would like a newer version. How do I get one?
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