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... Deleted it I think but not sure it is entirely gone. ... Email accounts at Yahoo have a delete grace period. See https://help.yahoo.com/kb/close-reactivate-yahoo-account-sln2044.html.
XFINITY RECOMMENDED SWITCH TO YAHOO EMAIL
I switched to Yahoo email at Xfinity recommendation. I worked on my computer and phone horribly. Deleted it I think but not sure it is entirely gone. Need to find out how I return to email program I have been for years with Xfinity. I'm a customer since 1997. Spen 40 minutes with chat with no help a
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Of course, @colleeny ! Let us know if you have any issues setting that up or if you would like us to follow up; we are always happy to help make sure you are squared away.
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
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@user_302ogz, I'd be happy to do everything I can to help. Please send us a direct message with your full name and service address. Check out How to: Direct messaging within the forum.
False Representation
Last December, when I called Xfinity cable service to ask a question, the agent "Cherry" recommended using Xfinity MOBILE services because there was a promotion. Cherry said the service fee was free for one year and "We will give you a brand-new phone." Although she said the service fee was free for
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I tried on 2 different devices. And I also tried using the copy code button & pasting it to the code spot in case the code was there & I just couldn't see it for some reason. I was able to see & copy the Amazon Books code today. Just th
Xfinity Membership Nascar All Star Races Tickets Code
I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .
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Horrible company
I started mobile service took four days to get my phone activated and now I’m trying to return my trade-in and they’re not being helpful. They didn’t send me a label or anything. None of these people know what they’re doing. Considering counseling all of my services if I don’t get a supervisor to ca
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Devices
Thanks Amanda, I can get that set up.
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
Question
Thank you for reaching out to our team. Did you have a prior subscription attached to your account? If you visit the https://www.xfinity.com/yoursubscriptions site can you activate that with a different email address?
xfinity premium - peacock premium
Hi, I have an Xfinity premium-tier account. In my account benefits, Peacock Premium is also included. I have tried activating it in various ways, but it hasn't worked. I also used the link, but it didn't work. It keeps saying my account is not eligible, even though I am a premium user. How should I
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Thank you for the update. If you are still not seeing any improvement, the next step we would recommend would be to have a technician come out to take a look. Did you need assistance with getting an appointment set up?
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
Question
I am having the exact same issue. The activation worked fine for other streaming services, but when I try to activate the peacock plan I get an error message that reads "Your Xfinity account is already linked to another Peacock account." Accept that
xfinity premium - peacock premium
Hi, I have an Xfinity premium-tier account. In my account benefits, Peacock Premium is also included. I have tried activating it in various ways, but it hasn't worked. I also used the link, but it didn't work. It keeps saying my account is not eligible, even though I am a premium user. How should I
Question
Same low speed after the test
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
Question
@colleeny, you got it :). The code has been sent. I would attempt a speed to gateway test using the Xfinity App once you're back online. Based on what I see, the levels at the home are solid. I'll be on standby.
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
Question
Yes, can you please send a signal?
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
Question
Yes, please send a signal
XB10 modem not reaching near the speeds of new 2gb/2gb plan
New customer today and picked up modem for my selected 2gb down/2gb up plan. However my speeds are reaching only 1gb down, 96 mbps up. Those were my speeds from when I was a customer almost 2 years ago. Could it be the old provisioning carried over to the new account?
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user_2nyqan Have you tried logging into our website directly to see if that works, and if you get the same error message?
Access denied on Xfinity app
I have a similar problem in getting "access denied" trying to log into the Xfinity app. I have deleted, reloaded, restarted the phone without success. I can't seem to get anywhere.
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Only have 1 phone. What do you recommend?
Access denied on Xfinity app
I have a similar problem in getting "access denied" trying to log into the Xfinity app. I have deleted, reloaded, restarted the phone without success. I can't seem to get anywhere.
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I get it, sorry for the misunderstanding... a different meaning... Home is where it belongs :-)
Need to change channel on 5 GHz radio
Hello, Several of my IOT devices do not like DFS channels. All the WiFi parameter are greyed out and I am unable to change anything. I am logging into a XB10 in admin mode from the web browser. Any ideas how I can gain access to these menus? Thanks for any replies.
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Hello there @Tommy459158 just want to follow up to see if you were able to get some assistance with your routing concerns?
XfinityDuron
commented
2 hours ago
to the conversation:
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Bad routing
"I'm a gamer in Leesburg, FL (34748) experiencing high latency. My trace route shows my traffic is being backhauled down to Bonita Springs/Naples (ae-36-ar03) before hitting the Miami backbone. This detour is adding unnecessary latency to my connection. Can a network engineer look at the routing for
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