No longer available, though i pay for HBO. And when i try to sign in to hbomax via providers, i get a message saying that mine is not the primary account. Well, it's the only Xfinity account we have.

I am an Xfinity Diamond-tier member, but my complimentary Peacock Premium benefit is missing from both my Membership Benefits page and my Xfinity streaming subscriptions page. I have already checked both locations, so the standard redemption instructions do not work. Please verify that my account ha

Last week I went to the Xfinity store to get a XG1v4 cable box, requesting that specific model, mentioning that I want a 4K/Multiview capable box. They give me a box that is not the XG1v4, and is not 4K or multiview capable - it is a much older box. So today I call Comcast and order the precise cabl

I need to cancel my Xfinity Home Internet. The phone system is closed, and online re-directs to phone call with no option to cancel online. This is a clear violation of California Business & Professions Code § 17602.

I've reviewed my original Xfinity order confirmation email. While the email lists a $110 monthly rate and a $50 promotional discount, it does not state that the discount expires after 12 months. Interestingly, the same email explicitly specifies the promotional durations for Peacock Premium (2 years

A couple weeks ago, our Internet stopped working. A tech came out, gave us a new gateway and changed the location it was connected at because apparently it was connected wrong (we'd had no issues for years till this one time). Since the change, our Internet connection has been miserably slow and I a

I’m a long-time Xfinity internet-only customer using my own modem. I’ve been paying approximately $35/month for 400 Mbps, and I’m now being offered 300 Mbps for $40/month, including the autopay and paperless billing discount. I don’t want to pay more for slower service. I’d like an official Xfinity