I am disappointed to longer have the ability to watch WXYZ ABC Detroit. That is the only channel that was available to watch the news in that area. I have been a lifelong viewer and will now begin pricing other streaming services that will provide me with the viewing opportunities that I want. There

Why would you make network improvements that cause an outage on Monday morning when people are trying to work. The estimated restoration time is after 9 am which puts me 4 hours behind schedule.

Hey, so I'm gonna start from the beginning of this problem to lay it all out. So autopay made a payment of $34.95 on March 29th but the problem is that I didn't have the money at the time and while it showed up in my bank statement it was reversed a day later and I thought "huh, I guess the payment

I am an existing customer. I tried to upgrade to the new $70 Genesis rate, but it created a duplicate account. I need to cancel the new order and apply the promotional $70 rate to my existing account

Hi . I've been experiencing very high levels of packet loss over the past few weeks and its making playing anything online nearly impossible. I've tried everything I can think of and have had no luck. I'm connected directly to the modem and I've ensured all cables are intact and secure and tested wi

Hi this is for my post in the community about broken sprinkler pipe when Comcast installed fiber from my house front yard to the neighbor back in January. I cannot find way to DM you, it only provides me a search of conversation and nothing there. Please let me know any easier way to reach out like

First issue I had been being billed for a video doorbell that I did not have in my possession that I had returned the previous year when I received it due to living in an apartment and not having wires to connect it so I returned it to a Comcast store like I was instructed by the agent. Only to find

My Xfinity Mobile/internet account has been broken since my move. I have been trying to figure this out for weeks with customer service, which has been subpar, at best. The site shows “Hi null,” “Billing info unavailable,” “Something went wrong,” and treats me like a new customer instead of showing

I cancelled Neflix in March, via phone call, but it still shows up and I'm still being charged. Can someone help, please?

I want all the call logs from February until April