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Was able to make manually add as an imap server with incoming server: imap.comcast.net SSL on Port 993 All of my folders and subfolders are on the server.
Can no longer send emails
I am able to receive emails on my iPhone 13 Pro Max. I have IOS 26.3. My ability to send emails stopped around the time that IOS 18 was released. I tried adding new outgoing server but it would never seem to save. very frustrating not to be able to send email at this point. any guidance would be app
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01564 zipcode area has problems
For the past 2 hours I get a message on the screen that there is a problem but no resolution.
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Channels and Programming
Complaint
Mobile department has been ZERO help 2 weeks, 5+ hours on the phone. And then they just close tickets with no explanation other than " sorry couldn't approve this request,ticket closed" just trying to get a phone upgrade.
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Devices
Hey there, user_k1x6uo! Thanks for posting on our XFINITY Community forum. We understand where your feedback is coming from regarding your favorite channel. If you would like to revise the plan, our team is always happy to help. Let us know if you ne
ABC discontinued
I have watched ABC Nightly News for decades and I’m quite upset with this being taken away. I understand you’re still negotiating, but the point is I am now paying for a service I no longer receive. I would like a reduction in my bill for this inconvenience. I pay over $200 a month to Xfinity and if
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NBC Nashville
Are we getting it back or switching to dish or full streaming??? It’s a free channel anyways but the reason I keep comcast is to combine all the apps and local channels. If I have to switch to OTA everytime there is no reason to keep comcast
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Channels and Programming
CM3000 not receiving full speed after upgrading to 2gb tier
Hi all. Spent a couple hours with chat support trying various things, but my modem is stuck at 1400 down and 40 up after upgrading from the 1.2gb tier to the 2gb tier after it recently became available. I have 32 QAM256 channels locked, 2 OFDM channels and 1 OFDMA channel locked. locked. Low level s
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Your Home Network
Upset, missing all my programs
Frustrated with no ABC
It is completely unacceptable that I pay $189/month and have lost access to a channel that is broadcast free over the air. Yes - my sister can get ABC with her antenna, but I pay $189/month and cannot get it. Quit being greedy and give us the channels we deserve.
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Hi @user_q06sb6, I see from our awesome Xfinity Forums Expert @EG suggesting you to check our site for any possible outage at https://www.xfinity.com/support/status. Use a cell phone internet service, public WiFi hotspot, or your neighbor's internet
System outage
WiFi is out. There is no phone number Can't log in, no WiFi. What gives? Do I need to go elsewhere? In mchenry county illinois
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Nor do I want to rehash the entire thing 50 more times and answer 100 more questions. It's really QUITE SIMPLE.
CREDIT not being applied to invoice - THIRD REQUEST
Hello, I've chatted with customer service twice already spending hours trying to get this issue resolved. Both times, being promised it would be fixed the next billing cycle. This issue has been ongoing since SEPTEMBER 2025. I have a $50 credit on my account that was issued due to service being out
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I will do so, however, I am requesting a quick resolution - I do not want to waste another hour of my life attempting to resolve a ridiculously simple issue. Nor do I want any attempts to upsell me again. Will this be confirmed before I contac
CREDIT not being applied to invoice - THIRD REQUEST
Hello, I've chatted with customer service twice already spending hours trying to get this issue resolved. Both times, being promised it would be fixed the next billing cycle. This issue has been ongoing since SEPTEMBER 2025. I have a $50 credit on my account that was issued due to service being out
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Issue with Living room TV
Between 8 and 10pm nightly the Living room TV will freeze and then go to black. This has been going on for more than a week now. Even on a system check recommended by Xfinity it states bedroom TV online and status of Living room TV unknown. Something is wrong and needs to be addressed.
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X1
Hi, I'm sending another DM about porting. Thanks.
Need internet contract term + early termination fee; Legal Agreements won’t load
Hi, I’m trying to confirm the details of my Xfinity Internet contract. My bill shows a “Contract Discount -$39.00” and says it’s a 24 month contract discount that ends June 10, 2027, and also mentions “Term Contract Applies 12 Month Term Contract On Account.” I’ve tried to open Legal Agreements and
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We appreciate you taking the time to message us @user_qmo25n regarding the Xfinity account, billing, and services. After review, we were showing that some unreturned equipment was preventing the refund from taking place. You can learn more about our
Father passed away and overpaid monthly for several years and customer service keeps giving me the runaround about refund.
My father passed away in December 2025. I am his personal rep/executor. I canceled service via telephone with a representative 1/26/2026. I then called back the next week because I was supposed to get an email to confirm that never came. The representative assured me that the service had been discon
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Thank you for reaching out to our team here. That is definitely an issue that we can look into from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message. Click the "New
Mid-Split maintenance March 25th caused very slow download - likely high Uncorrectable Error rate? Northern California
Hello, My download speed has been stuck at 10% of my plan (around 10 mbps) since Mid-Split maintenance serviced my area on March 25th, and I suspect a high Uncorrectable Error rate on the downstream channels. This has worked fine for years prior. My upload speed has been consistent around 18 mbps (s
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Hello user_3hgh9a thank you so much for taking the time to reach out here via our Xfinity Forums with your questions on Channel 1261. According to the Xfinity Channel Guide, this is available in the Premium TV tier in current channel packages and Dig
Xfinity tells me that Mariners TV is in my Channel lineup, but I can't access the channel
I am extremely frustrated with this situation. I received an email from Xfinity on March 26 telling me that Channel 1261/Mariners TV is "included with [my] Xfinity TV plan." But when I try to watch 1261, the TV screen shows a message saying that I must upgrade my plan. Even today, April 4, I went on
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None for the channels work. Any channel selected reverts to AMC channel.
user_vsmbxl
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01564 zipcode area has problems
For the past 2 hours I get a message on the screen that there is a problem but no resolution.
Question