Visitor

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1 Message

Friday, July 4th, 2025

Cannot access e-mail through Outlook13

Message keeps repeating "connection to server interrupted" and returns to old password.

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Official Employee

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3.3K Messages

27 days ago

Hey there, @user_nvgx3b, thanks for reaching out through Xfinity Forums regarding your email. We would be happy to help you with troubleshooting your connection. Have you tried resetting your password to see if that helps with your connection? Are you able to log into your email through our website or are you getting an error?

Expert

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112.1K Messages

27 days ago

Concern moved here to the E-mail help section.

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