Visitor
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1 Message
Pending order on account
I'm a new customer and there's a pending order status on my account, my router came in can this status be fixed
Thanks
Visitor
•
1 Message
I'm a new customer and there's a pending order status on my account, my router came in can this status be fixed
Thanks
XfinityAmira
Official Employee
•
4.2K Messages
14 hours ago
Hi user_4selvm, thanks for taking the time to visit and reach out on our Forum. We appreciate you choosing Xfinity to be your service provider, and we hope to provide you with service for many years. Please know my team is always here to support you with any service needs, including this pending order concern. To better assist you with this, please send us a Direct Message.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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