I need an email address or text number I can use to send back up documents, pictures etc for property damage caused by Xfinity employees.

The Xfinity equipment at my house was improperly grounded. House almost burned down. I need to get in contact with someone regarding a property damage claim. Thanks.

I need to file a property damage claim. After spending a great deal of time on the phone, I have spoken to representatives and have been given a claim number but no one has reached out to me to investigate anything. I have a $9000 bill that I need to get reimbursed.

my sewer line was damaged by comcast I have been ran around in circles since 11-30-2023 with no resolution.

I need to initiate a property damage claim with Xfinity. My lawn was dug up by one of your subcontractors and was assured they would repair the damage. That has NOT happened!

Property damage was done to our fence by a pole that came down. This was the result of xfinity not attaching their equipment to the new pole that was installed by the local electric company. I need to file a claim to have this property damage repaired.

Xfinity has internet lines literally strung up in a tree draped low across the end of my road. A car hit these lines causing a chain reaction that snapped a utility pole in my yard off at the base damaging my fence. The pole has been suspended dangerously over my neighbors yard in a tree and no one

I need to open a property damage/restoration claim. Comcast/Xfinity or its contractor recently performed underground cable installation through my property in East Lampeter Township, Lancaster, PA. Heavy equipment left significant tire ruts and disturbed/compacted soil in my lawn. The contractor sub

I have a property damage refund that occurred in May 2023 and I have been told several times since then that it has been approved and will be mailed to me. Nothing yet. Can you tell me what the problem is. Thanks.

I have reported property damage twice with xfinity. I have uploaded photos and documents. My 1st claim was closed shortly after making it with no resolve. The 2nd claim was closed withing 5 hours of getting a claim number wiyh no resolve.

I am the owner of home in Weston, FL where one of your service crews damaged the main sewer line that connects to the city line when burying a cable. I need the direct contact information of a Comcast representative to get a property damage claim submitted.

I recently had some property damage caused by your contractor while they were burying our internet line. They broke a water pipe cutting off all the water to my house. You all came out and got water returned to my house but I just realized my sprinkler system has not worked since the damage occurred

Comcast came out a few weeks ago and dug up my front and backyard to put in a new line. I was assured they would return my yard how they found it but when they came back to lay sod, they did a terrible job and now I’m left with an eyesore. How do I complete a property damage claim? This is unaccepta

I opened a Property Damage Ticket yesterday and would like a copy of your Surface Restoration Policy. Thank you,

Recent Xfinity digging work caused a sinkhole on my property line to form after last week's rain. It is right on the road where it meets my property line, so not only unsightly but also dangerous. How can I file a property damage claim?

I work for Crown Castle Fiber, which is seeking to submit a property damage claim to Comcast. On October 24, 2024, their underground fiber duct and cables were damaged by directional boring conducted near 2000 Conner Street, Noblesville, IN 46060 (40.459502, -85.9989135). The boring work was being p

Xfinity has come to run some cables underground but broke the water line on our lawn that ultimately had our city's Public Works department to come and repair it. However, the state that the Xfinity utility workers have left our lawn in is unacceptable. Exposed old and new cables, piles of dirt and

I am the owner of home in Westminster, CO where one of your service crews damaged the underground power line that connects to my house when burying a cable. Causing fluctuating voltage throughout my house. After Xcel repaired the clipped neutral line my refrigerator, whole house humidifier, and roof

How do I report property damage to xfinity? Representatives from xfinity were in my backyard due to a neighbor outage and damaged my fence. The work is also still not completed as the cable hasn’t been buried. Please advise.

Hello, Xfinity recently installed a new underground cable line at my property. During the installation, the work caused damage to my neighbor’s lawn and also left a mess on the sidewalk. I understand that underground cable installation requires digging, but the property should have been left in reas