How do I report property damage to xfinity? Representatives from xfinity were in my backyard due to a neighbor outage and damaged my fence. The work is also still not completed as the cable hasn’t been buried. Please advise.

Yesterday, January 2, in the late afternoon, an Xfinity truck drove through my yard leaving various tracks & damage. The truck became stuck & left extensive damage & destruction to my private property. They left & did nothing to repair. This is unacceptable & I have various pictures & videos as evid

I've recently had property damage to my lawn from an Xfinity service person. Please provide guidance in filing a complaint. I am not an Xfinity customer.

I recently had service and the tech caused some property damage. How do I secure a credit for that?

How do I file a claim to recover money for Comcast causing damage to my property?

A subcontractor was installing a new cable to my neighbor's house when he came to the door and asked if I had a sprinkler system in my property, my wife told them. Yes, and then he said he would run the cable around the sprinkler system. He did not do that, he cut the sprinkler system and now the sp

Comcast ran new cable through my property while doing work in my neighborhood (not for my house) and cut my irrigation line. How do I get them to repair the damage? I didn’t even know they were coming. They just showed up and started digging on my property.

Comcast/Xfinity repaired or replaced a primary distribution cable that runs overhead on my property and my chain link security fence. In the process they have seriously damaged my fence and left a lot of vegetative debris. I would like the legal address so as to file a complaint or lawsuit if necess

Xfinity broke and entered into my property without my permission. They did not ring my doorbell. They cut a hole in my fence, which they did not fix or notify me of, and cut down an expensive bush. I have reviewed my deed and purchase disclosure and there is no easement mentioned. Who do I contact t

It has been confirmed that Xfinity, after a previous visit from an Xfinity-hired post-wiring contractor, fed power levels above the normal range to my modem-router. The technical support team has not found an option on their end to raise a property damage claim. Can someone from your team kindly ass

I am writing to formally address an issue concerning significant damage caused to my private property by Xfinity workers who were performing work near my residence on Friday March 7th, 2025 in Richmond Indiana. Specifically, the workers drove heavy equipment through my yard and down my driveway, ent

Someone came to repair my neighbors line. They ran a new line across my private property where there is no right-of-way, caused damage to my property, and left trash and wires strewn about. How do I even report this?

Hello I had contractors. Xfinity hired to come bore the Underground cable.The problem is they bored in my neighbor's property And now she's upset with the damage that has been left or work in progress . She has now message me asking me If more damage will be done to her property as no one consulted

My car was hit by a Comcast truck, and I don't know where to file a claim for the damage it caused. I have the police report detailing the accident and they've identified the comcast driver as the one at fault. How do I remedy this?

Who do I contact for property damage? Yesterday i received a text that someone would be coming around due to a service outage. A frw hours later a service man came and was probing around our front yard with a shovel. He was digging around areas and broke one of our sprinkler heads. We have everythin

Comcast came in a couple of weeks ago to trench a cable for my neighbour that has to go through my property easement, instead of going through the easement area properly they just dug a big hole in the middle of my front yard, I had to contact comcast and get them back to move the cable. Now I have

I have a property damage claim [Edited: "Personal Information"], submitted on May 1st!! You have still not responded to it, even though your website and you support said that it will be resolved in 2 weeks! I will proceed to contacting consumer protection agencies, local government agencies and news

Dear Xfinity Team, I am writing to formally request the initiation of a property damage complaint regarding my Arris S33 modem. On December 3, 2024, an Xfinity technician visited my property to address a signal issue. During their visit, the technician removed the signal splitters in my setup and co

I want to find a way to find the status of my property damage claim [removed private information] the claims agent handling my claim has told me for over a week he’s passed it up to his supervisor but nothing has happened. The damage was caused over 3 weeks ago. I have provided police reports, pictu

The xfinity process or associate deleted my travel esim when activating xfinity mobile through a physical sim card. I would like a bill credit for the value of the deleted esim. There was never any communication that my property would be destroyed in the process.