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New Device Connected in the middle of the Night??
I have been an Xfinity customer for a long but lately, I am not experiencing the awesomeness I used to experience a couple of years ago. I pay for high speed (up to 400 Mbps), use only one-two device, recently paid additional to get XFI Pod, and yet the connectivity and speed are horrible. Yesterday
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Your Home Network
@nwfulton21 wrote: All, I'd like to add a more robust wifi router to my existing Xfinity configuration via "bridging" and hoping someone out there has done this before. I have a Linksys AC2600 gigabit router, it's connected, but fails to establish
Bridging my Xfinity Wifi Router with a Linksys AC2600 - has anyone done it?
All, I'd like to add a more robust wifi router to my existing Xfinity configuration via "bridging" and hoping someone out there has done this before. I have a Linksys AC2600 gigabit router, it's connected, but fails to establish an internet connection. I "have not" placed the Xfinity C7100V in "brid
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Official Solution
@user_cc8848 Welcome to the Xfinity Forum and thank you for posting your question here. We recommend configuring your Comcast email for IMAP and not POP (see additional information below). POP vs. IMAP: POP (Post Office Protocol) and IM
Temporarily Blacklisted IP Address
My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs. I am getting an error that states: I have seen that others have had this issue on the Forums. What is the solution a
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Ok, when the gateway assigns a ip it’s from the dhcp server on the gateway, so when you try a enter a ip manually on your printer it’s a static ip, they fall into 2 separate ip ranges on your gateway, you can not mix them, one or the othe
Got new Xfinity modem and now can't print over wifi with epson workforce 545
Got new Xfinity modem and now can't print over wifi with epson workforce 545. Prior to switching out to new modem epson printed with no issues. I've seen multiple post where people are having issues but I haven't found anything that works yet. From what I can tell there might be an issue with transf
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@user_yyzj4y Would like to highlight that this user "...spent an hour trying to get to a live agent, with no luck". Xfinity will be losing my business due to their inability to provide a simple "live person" capability...let alone a phone number...
What is Xfinity’s customer service number to speak to a live person
What is Xfinity’s customer service number to speak to a live person
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Thanks but I have been through all of that, multiple times. For HDMI I have tried Auto-Detect, Stereo and even "Expert Mode" which is not that expert. I know it's the DVR because all the rest of my system works fine and the DVR before this worked f
X1 will not pass optical audio out to my TV through HDMI
So my three year old X1 box died, took it to the local place and got a new box. My setup is a multitude of devices (a blu-ray player, a DVD recorder (480P), the X1 and a ROKU box. All are connected to a Sharp Aquos TV with HDMI. I have a soundbar (stereo) in front of the TV because it works far bett
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Which model gateway is being used?By default they are combined but only for the the initial setup SSID on newer gateways (XFSETUP-XXXX) with the requirement to configure your own SSID and password right after activation before you can use the interne
How to combine 2.4 and 5GHz bands on router network?
Can you please explain how to do this? 2.4 and 5.0 GHz bands should be combined and broadcasted under one network name so that you can create a Mesh network. Thanks @ComcastRachelH
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Thank you Ethan. I have done this on Twitter. This went back and forwards until they washed their hands of it. I have posted their last message to me. It does not make any sense to me. Here is the last response from Xfinity with my comments in brack
DHCP problems
I am a network engineer who runs a company that builds country wide Internet distribution systems. My home network is a /22 network centered on a MikroTik 4100 router connected to an ARRIS S33 Modem. I use 8 wifi hot spots in a MESH network, all operating in Bridge mode. The controllers of this MESH
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@user_vj1302 Well. Postfix. You can run smtp on as many ports as you wish, with whatever options you want. How do you do this? -- postfix/master.cf smtp inet n - y &
Can I get port 25 unblocked again?
A few months I had posted here about, and was helped with, getting port 25 unblocked for incoming connections for my IP/account. Everything had been working fine since then, until I changed the xfinity data speed plan for my account. After making this change, (I went from 200mbs down to 75mbs down),
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Resolving DNS pointing to private ip addresses
I am unable to resolve dns pointing to private EKS endpoints. Yes, vpn's are involved and if I configure my system to route `eks.amazonaws.com` dns requests over the vpn to a non-comcast dns server it works. However, I feel it's pretty bad behavior to selectively resolve dns if that's what's going o
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Your Home Network
Hello @CogtheWidget! Some Wireless Gateways support a feature known as Device Discovery or Universal Plug 'n' Play (UPnP), which allows UPnP-capable devices on your home network to automatically discover each other's presence and begin sharing data.
Generic Android device on fresh reset
Wish I could attach a screenshot. I have one Amazon echo I connected to WiFi to test. I have unplugged everything else. So why do I have a Generic Android Device on 10.0.0.181? What is it Xfinity? No way some device just jumps on to a factory reset gateway, wirelessly... (5ghz) what you all got atta
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I am now at my Charter site using the very same laptop I used at my Comcast site. Win11. My charter email address adds successfully to Outlook, and I can send and receive from it. This tells me that my issue is not due to Outlook or Microsoft. I
email blocked to and from Charter when on Comcast
This is an email issue. I have two cable providers (Spectrum/Charter and Xfinity/Comcast) in different locations. At my Charter location I can add my Comcast addresses and my Charter addresses to Outlook, and they can successfully send and receive to and from each other. At my Comcast location I can
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New Modem And Electrical Noise Being Generated By It ?
Hello, Have just installed that new Modem they required. Picked it up at the local Framingham store. It's the "big" white brick style. Have finally been able to configure it, and get working. Two questions, please: I do a lot of short wave listening as a hobby. Getting an incredible amount of noise
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Your Home Network
Hello, rickrox, thank you for reaching out via our Xfinity Community Forums and for sharing your concerns about the mailbox space limitations you're experiencing. I understand your frustration and appreciate you taking the time to explain the situati
100% Email quota message
Hi I have been getting this message on and off for awhile. I delete emails but the lowest I can can my percentage down to is 95%. I have cleared out all of the folders I had setup so that they are pretty much empty which is upsetting because they were messages that I wanted to keep which is why I we
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Xfinity App not showing WiFi and Services tabs after 4 days of using new XFi Gateway modem
This app has issues. I am STILL not seeing the WiFi and Services tab 4 days after installing my new XFi Gateway. I can't configure my network, change my password, anything. This is after TWO in store visits where the Xfinity employee assured me that it would show up after no more than two days. It's
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Xfinity App
Hi @XfinityEdgardo , I did go by the Comcast store and they said they have never heard of any such issue. They had no suggestions as to what to try either. Since we have the Xfinity apps (Xfinity, Hotspots, etc.) installed on our phones and we login
wifi profile mangement has been disabled
I have spent HOURS on the phone with tech support and they haven't been able to find an answer to this issue. My wife and I both switched over to Xfinity Wireless yesterday, both of us bought new phones in the process. I have a S21 Ultra 5g & she has a regular s21 5g. Neither phone can connect to th
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@Neuralize Welcome to the Xfinity Forum and thank you for posting your question here. It sounds like you are using the default Xfinity television resolution. You can easily change the picture resolution on your Xfinity television equipment by follo
RE: Poor picture quality
Recently, Comcast notified me and told me to upgrade to the new X1 box; my old one was about 14 years old. They sent me the new box, I installed it and there was a humming coming from the box and the picture quality was definitely diminished from what came out of my old box. I went to the Xfinity st
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@LibertyBiberty wrote:Hi. I've got 2 comcast email addresses and want to add a 3rd. I hit Add Mail Account and it asks for my "Mail Address" and my password. Is that my *existing* address that I want to add to? Or the *new* one I want to add? Tr
Can't add a new email address
Hi. I've got 2 comcast email addresses and want to add a 3rd. I hit Add Mail Account and it asks for my "Mail Address" and my password. Is that my *existing* address that I want to add to? Or the *new* one I want to add? Tried both ways and each time I get "Auto configuration failed. Do you want to
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How to connect Belkin wifi router to Surfboard modem
I am trying to connect my own Belkin AC1200 wi-fi router to Xfinity's Motorola SurfBoard SB6121 modem? Internet works with no credentials or other setup when my laptop is plugged directly into the modem. But when I plug the router into the modem, the light on the router flashes blue and then turns o
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Your Home Network
Since I replaced my XB6 with XB8 my Apple devices have not been able to switch from XB8 to a POD. Below is an explanation I found elsewhere and Xfinity must provide us options to make our POD installation to work as it worked perfectly for a long tim
user_vm543o
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3 months ago
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XB8 settings conflicting with Apple devices
I upgraded to an XB8 approx 3-4 weeks ago. Since then many of our Apple devices are having trouble. They will randomly disconnect even though signal strength appears strong, and then when trying to manually reconnect the device will say "can not connect". I am then forced to "Reset Network Settings"
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