Beginning Friday, March 20, 2020, you will be able to record a maximum of 6 programs at one time. I have two xg1-v4 DVRs in the house. Does that mean 6 per box?

When I call my Xfinity Voice home phone (landline) from my cell phone, the cell # displays correctly, but the name of the caller (me) is not correct. It shows a completely different person’s name. (I assume it may be the name of the person that previously had my cell # before it was assigned to me.)

I had the problem starting with the big game on Sunday night on Fox 1016. It continued on other movie channels. I tried everything the comcast agents recommended and nothing worked. Finally I found the solution. On your comast remote push the large letter B (next to A. Under accessibility settings m

I need to install and Xfi pod in my vacation home, but I'm only able to access my main home account. I can switch between accounts on the older "Xfinity My Account" app but cannot install equipment from it. It wants me to use the newer "Xfinity" app. How can I switch between accounts on the Xfinity

I've been waiting for a refund on an Xfinity Mobile order for over two weeks. I've chatted, called twice, and gone to my local Xfinity Store. Each time, I've been told the refund was approved and will be coming in a few business days. However, I have yet to even receive a confirmation email for the

I have been trying to log in for the last two hours! I recorded my Infinity ID and password in my password manager. I don't normally log in unless I need to change my debit card for the payments. So tonight I tried to do that. The login page will not recognize my user name no matter whether I use my

Hello, there are a pair of cable boxes on the outside of the townhouse we bought a year ago. We have a double play plan with tv+internet, and I believe the previous owners had Xfinity too. One of the boxes is loose and opens up to wires, some plugged and some unplugged. Outside the box, some cables

I just got an e-mail from Xfinity that says I have the BIG-10 network as part of my plan (Ultimate TV package). But when I click on the channel I get a box that says I need a subscription. I called Xfinity yesterday when I first heard the news and was told the ultimate tv package does not include th

Hello. Can someone please provide me a phone number to reach the billing department? I qualify for a discount that isn't on my statement. TIA...

How can I sign into Fox Nation, without having to create a new subscription?

I can upload attachments, but I see no option to have it show in the body of the email. Is there a way this can be done?

Hello - I started seeing slow speeds (~300Mb/s) as measured on the Xfi app to the gateway a couple of weeks ago. My gateway at the time was an XB7. Prior to the issues I was seeing close to 1Gb/s on a consistent basis. After a few days of seeing the slow speed measurements, I called tech support and

On my basic subscription, I am getting FETV on channel 1095 on my primary box but, for some reason, it no longer shows up on my additional mini X1 boxes. Do I need to exchange these mini boxes for updated versions to get that channel back?

I understand the download speed is the major difference between Connect (75 mpbs) and Fast (400 mbps), but other than this, are there other differences? Like will Fast plan be more reliable, higher priority, etc?

Is it possible to create a preview pane in Xfinity email as you can in Outlook?

I was wondering if i would go through comcast or an electrician to install a coax output in one of my rooms far away from the modem. I do have access to internet on my desktop in this room, but would love to have direct internet for faster streaming. Where and how much avg wise would that run? Thank

I already have internet with Verizon FiOS... I can't access the apps ony xfinity cable it says I need xfinity internet to use it... Do I need xfinity internet to use the apps like peacock.. netflix.. Hulu ETC...

CAN I SET UP A TEMPORARY VACATION MESSAGE OR OUT OF OFFICE MESSAGE FOR MY EMAIL? THANKS.

I just changed to a new satellite X1 box, and I am trying to get re-connected to my streaming services. I activated Peacock Premium as a reward for being a Diamond member some time ago. I can still access Peacock on the main X1 box, but I want to activate it on the new satellite box so that I can wa

my bill is now 350 dollars a month this is unrealistic for a cable bill. As a customer of over 30 years why is it so hard to see other available packages and prices, the tab exists on my account page but it always says i have to call to change service. I would also like to be able to send a direct m