2 Messages
Billing Issues
Hello. Can someone please provide me a phone number to reach the billing department? I qualify for a discount that isn't on my statement.
TIA...
2 Messages
Hello. Can someone please provide me a phone number to reach the billing department? I qualify for a discount that isn't on my statement.
TIA...
Accepted Solution
XfinityJosephA
Official Employee
•
981 Messages
14 days ago
Hello, how are you @user_08582f? I hope your Sunday is going well 😀 We have a dedicated team here that aims to help in public to the best of our abilities. But we also want to be available to help in as many ways as possible. You can always call us at 1-800-Xfinity. (800-934-6489) or use the Xfinity Assistant to set up a call or get support. (https://www.xfinity.com/xfinityassistant/)
A few things that come to mind are, it takes up to 45 days for the Eco Bill/Auto Pay discounts to reflect on your account. Xfinity Mobile discounts also display after activating service within 90 days of signing up. If you can provide more details about your billing question we can try to answer in this thread or work in a Direct Message if needed.
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