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Investigation Discovery

When is Investigation Discovery coming back to the lineup?

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11.5K

75

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Xfinity tech replaced cable box, new box requires upgrade

Very frustrated here ... After a series of issues with my cable box, an Xfinity tech replaced the box (which had a faulty HDMI input port) with a different style box (no clock or recording indicator lights). When I went to Hulu, there was a message to upgrade my this box which I ignored (selectin

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1.6K

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2.5 multiport ethernet switch not working

Just upgraded to 2.5GB speed with new gateway and Xfinity has finally got things sorted for proper speed/config. New Gateway only has one 2.5gb port.  Purchased TP-Link TL-SG105-M2 unmanaged switch.  Using Cat6A 10GB cables.  Cable run from 2.5GB port on Xfinity gateway to switch the

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67

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Issue with LifeLine Benefit

I switched from ACP and then was approved for the LifeLine Benefit. I called Xfinity and gave them my application ID, and my services were restored. Immediately after,  i received an email stating that ACP had been applied to my account,  which i found weird because thats a different bene

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3.1K

2

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Ethernet port question

I have a new wireless gateway model TG4482A. Port 4 is marked with a red stripe and any device I connect to it shows as orange - amber light,  which usually means a slower connection. Anyone knows is this a special port? And should I plug anything into it?  Thanks

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22.7K

18

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Hornets Nest in Pedestal on my property

There is a hornets nest in the pedestal box that is located on my property. Please contact me to get this taken care of as it is a safety hazard to myself and my family.

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31

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Bill Increased by $60/mo for Aug 2024. Need price decrease.

My bill (cable + internet) went up $60 a month from July 2024 to August 2024 and there were no changes made to my service plan. I need help with eliminating this excessive monthly increase.   Look forward to speaking directly with someone who can help resolve my issue.  Thank you.

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412

2

0

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My Samsung A70 phone is not making call outgoing or able to pick-up/answer some calls

My Samsung A70 phone is not making call outgoing or able to pick-up/answer some calls.When dialing a number the phone is dead on the first call. I am always having to call a number two times before the ringing starts and connects. Also, I am not able to answer a call sometimes, it won't answer calls

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5.1K

44

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It is amazing that this company has not faced a class action from deliberate refusal to allow customers to change plan

On-line account fake bugs - spinning "loading..." page, bots ending chat when the topic is "change", impossible phone call with a real human that would lead to any solution, ... how is this allowed this day and age?? I am not even ready to cancel yet LOL ... you can smell a class action coming up.&

Question

3.4K

19

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Arris G54 Upload Speed

I recently bought the Arris G54 modem and it is connected to my xfinity internet but I am still capped at 40Mbps upload speed after xfinity provisioned it. I get 1400Mbps download speed but not the 200Mbps upload speed I should be getting. I have read other posts of people with the same modem gettin

Question

921

4

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Requesting technician to come you my house

Hi need a tech to come home my house to repair my slow internet. I will pay the fee. 

Question

315

3

0

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Compatible Modem/Router

Now currently have a rented Xfinity Wireless Gateway - Technicolor CGM4140COM and Gigabit internet plan. I would like to buy my own. I went to the support section of my account and looked up Device Info - Xfinity to see what is compatible and there are only two with built in wi-fi routers - Arris

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2.3K

5

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email search

My search function will only return emails dated after January 2023. I can see and access emails in my inbox back to 2017.  While older emails can be scrolled to and opened, they do not appear in the search results.  I see in several forums where email boxes were rebuilt.  This was a

Question

337

1

0

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Has anyone received a call from Xfinity technical support [Edited]

I was on the phone all day yesterday and the day before, trying to get our FLEX box to work . I even drove to the local store and switched out the FLEX box for a new one.... ( the first one was also new)  This morning I received 2 phone calls from someone identifying themselves as Xfinity Tech

Question

9K

21

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Closed

Enable login autofill suggestions

Issue is with Edge Version 129.0.2792.89. It works with Chrome. When logging into my account with Edge, clicking on the login box or typing a letter used to produce a dropdown menu with usernames. I somehow disabled this while trying to delete some of those entries and now have to type out the user

Question

172

2

0

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Comcast email on iPhone blocked when traveling internationally

My Comcast email on my iPhone has been blocked after a day of traveling internationally. I can see it by connecting via internet to Xfinity but can’t get it on my iPhone or iPad. Trying to find a way to communicate with a live person at Xfinity via dm or chat

Question

478

4

0

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All secondary e-mail accounts are in endless reset password loop

All secondary e-mail accounts appear to be in an endless reset password loop. I got an agent on the phone, she sent me to the email team. They said they are aware of this and it should be cleared up by about 2 pm eastern time.  IT IS NOT CLEARED UP. The error screen says to call a phone numbe

Question

1.3K

11

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Recovery phone number

I have two email addresses - the primary address for the account and a secondary address I use for email related to a club I manage. When I log in with the secondary address, it now asks me to add a mobile phone number to the account. Every. Single. Time. But when I tell it to use my one and only mo

Question

533

3

0

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adding existing xfinity account holder to my xfinity account as a user

Elderly Mom has an account with a ***@comcast.net email. She is moving in with me and canceling her xfinity account at her old home.  Can I add her existing email address to my account as a 'member' user (1 of my 7 allowed) ?  She wants to keep her existing email address thanks in advanc

Question

1.7K

7

0

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2 step verification for more than one email address

I have 4 email accounts. The primary account is set up for 2 step verification.  How do I set up the 3 secondary accounts for 2 step verification?

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321

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