All secondary e-mail accounts are in endless reset password loop

All secondary e-mail accounts appear to be in an endless reset password loop.  I got an agent on the phone, she sent me to the email team. They said they are aware of this and it should be cleared up by about 2 pm eastern time.  IT IS NOT CLEARED UP.

The error screen says to call a phone number which is customer  service number.

I am in Mass , west of Boston.   It is Thanksgiving week, what [Edited: "Language"] is going on here???