Xfinity Community Forum

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I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally,

user_fv8tpd

commented

8 hours ago

to the conversation:

12

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

@Jamilttm @XfinityCarolyn Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these

EG

commented

8 hours ago

to the conversation:

0

J

Internet

My Internet is as not been working accordingly

Question

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No, I bought the $35 streamsaver bundle

user_xnhg1w

replied

8 hours ago

to the conversation:

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Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us

Question

Hello user_yglz64, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I am happy to take a look at your account and assist, but I will need some information best kept private. Please send our team a

XfinityJeffB

commented

8 hours ago

to the conversation:

0

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Canceling my hallmark channel

How do I cancel the hallmark channel

Question

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Please bring back WPTV to our programming. I pay almost $400 a month and can't even get my local news!! As a Floridian I rely on that channel for local news during Hurricane season. When we have a hurricane coming they are my go-to channel for guidan

user_ydjmlz

commented

8 hours ago

to the conversation:

1

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Hey @user_xnhg1w, Thank you for visiting our official Xfinity Forums Community support page. The inclusion of the Disney+/Hulu with Ads are for our new Xfinity 1 Gig Internet plans about a month or so ago. You would need to repackage into a new Xfini

XfinityDemitrius

commented

8 hours ago

to the conversation:

0

2

U

Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us

Question

@user_rafxo2 @XfinityAirelle Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored. Please see this post about direct messaging the support team; https://forums.x

EG

commented

9 hours ago

to the conversation:

0

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Internet/wifi frequently disconnecting

Ever since planned work in our area three weeks ago we have had consistent disconnecting Wi-Fi Internet, and I can’t seem to get anyone to help us

Question

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Netgear nighthawk cm3000

Use the Netgear nighthawk CM 3000 I’m going to reset that need help

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Your Home Network

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Apparently limit has failed to negotiate contracts to get local NBC and other critical channels in any areas of Florida. I pay an insane amount already for cable and now I don’t get my normal programs? Seriously? I will be calling today

user_ptqa8z

commented

9 hours ago

to the conversation:

42

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

@user_2uq06o Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the enterta

XfinityLinda

replied

9 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

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Cancel service

I'm cancelling my Internet service.

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Customer Service

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I will be traveling internationally and wanted to know what the policy is using the phone outside the US and the rates

I am traveling to the UK later this month and want to have phone access when I need it. How does this work with my xfinity phone account?

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Network

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NBC comes with my plan, get this negotiation done! This isn't right! Are you credit back our money for this.

user_ybxr8k

replied

9 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Good afternoon @user_gpicz8. Our team can check to see why your service has not been restored. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Private") message: &bul

XfinityRaf

commented

9 hours ago

to the conversation:

0

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Paid Bill, Still No Service

I paid my bill yesterday. My service had been suspended because I had a new debit card that I hadn't updated yet for auto-pay. I paid it yesterday and STILL have no service. There are no disruptions, my account is current, and I tried restarting my phone.

Question

user_icnphzBonjour72 We appreciate you reaching out to us over our Xfinity Community Forums. We would be more than happy to help get you pointed in the right direction! To view your statement history, go to customer.xfinity.com/billing/ser

XfinityMartyR

commented

9 hours ago

to the conversation:

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May bill

Would like to see my May 2026 bill

Question

@user_960w1u Please send us a Direct Message with your full name and address, so we may get more information on the previous bury. We look forward to hearing from you.

XfinityLinda

replied

9 hours ago

to the conversation:

0

U

Bury request

I was sent a message about my bury request and with answers from my original install and it stated to update if anything needed changed. However there is no way to change the answers and it is impossible to speak with anyone to make changes. My original chat with an agent stated I would receive a ph

Question

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@desi58 How do I switch back?

user_vn91hw

replied

9 hours ago

to the conversation:

0

U

Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion?

iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. When I did the conversion I had to create two new accounts in my iphone, and the old ones since they did not connect kept giving me errors so I deleted them. About a week

Question

If you do get the XER10, here is some info about putting it into a DMZ as a workaround for avoiding double NAT issues so that you can use your own firewall appliance; https://www.google.com/search?q=xer10+dmz&rlz=1C1CHBF_enUS937US937&oq=xer1

EG

commented

9 hours ago

to the conversation:

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N

Coax-to-Fiber Install with own UniFi router - Bridge Mode?

Our HOA convinced Comcast to upgrade from Coax to Fiber in our community over a year ago and I finally have an install date (Sunday morning) scheduled for my property. I'm an IT professional who 100% manages my own UniFi network and my UCG Max router/firewall is currently connecting directly via my

Question

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Paid Bill, Still No Service

I paid my bill yesterday. My service had been suspended because I had a new debit card that I hadn't updated yet for auto-pay. I paid it yesterday and STILL have no service. There are no disruptions, my account is current, and I tried restarting my phone.

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Billing

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user_0wax4d I am very sorry not at this time.

XfinityVictor

replied

9 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles