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Done. Hope this gets us somewhere. Thank you again.
Unable to reset login password, "Something unexpected happened" message repeatedly.
After receiving notices from legit web monitoring services in the past week that my Xfinity email login pw may have been compromised, I've been trying to reset that password. But every time I do, regardless of browser, laptop, phone, etc., I eventually get the message "Something unexpected happened"
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Hey there user_peb68o, thanks for taking the time to post here on the community forums! There was a national issue with the TV service earlier today that may have been related, but we're receiving word from many customers that their service has been
No TV connection
I have had internet all day, but the TV connection has been lost since 5am this morning. What is going on and why can't I just talk to a real human being? This is crazy with all the money we spend on this service and you can't get anyone to help.
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user_6cw0fj We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have an understanding of your concerns, was there a particular reason yo
Internet activations
My internet has cancelled, I called last week and need to reactivate. I need to speak to a customer service
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Peacock Offer
I received an email with this: INCLUDED WITH YOUR XFINITY MEMBERSHIP Your summer glow-up starts withclaiming your Peacock perk As a Platinum Xfinity member, you get Peacock Premium included at no extra cost. Just sign in to see your member benefits, and redeem your Peacock Premium perk. Redeem your
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Customer Service
Can someone please give the a REAL customer service number?
Masterclass App
Before purchasing a subscription to Masterclass, checked on my TV box to make sure the app was available. According to Xfinity the app is available, but not on my box. I reached out to support, and they said they'd need to send me an updated box. Meanwhile, I spent over $120 on the subscription, rec
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Masterclass App
Before purchasing a subscription to Masterclass, checked on my TV box to make sure the app was available. According to Xfinity the app is available, but not on my box. I reached out to support, and they said they'd need to send me an updated box. Meanwhile, I spent over $120 on the subscription, rec
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X1
We appreciate you taking the time to meet us here in our community, @user_i1zsem. It sounds like your promotional pricing may have come to an end. I can say we have great offers for 12, 24 or 60 months, but we don't have "for life" offers. We're sorr
Locked for life (not I guess)
Umm my bill has been about $50 and I was told when I signed up the rate was “locked for life” today it is $104 js this Xfinity or is this just part of America getting greater by the second
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URGENT: service cancelation request
Dear xfinity Customer Service, I am writing to request the immediate cancellation of my internetsubscription, effective from today, June 23, 2026. I have permanently relocated from the United States to Turkey and am no longer living in the country. Due to international travel and time zone differenc
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Customer Service
Wire down, but I am not a customer
A tree fell and took down a wire running from my house to the utility pole on the street, and it's now laying on my yard. The wire has a Comcast tag on it. I currently get internet via AT&T; the Comcast hookup was used by the previous owners but is no longer in use. Now that it's broken, this wire n
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Customer Service
Need help with internet
Can't get through to an agent due to a tv outage in my area but im calling about my internet i can't even get through
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Customer Service

I can't log in to get my ESPN unlimited included,help me please.
user_igqeip
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2 hours ago
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ESPN unlimited
Unable to activate espn unlimited even though it is included. I don’t have or never received the activation email that people got. Contacting support has been no help. It shows that it is included but I don’t see anywhere on how to activate. When I click on activate subscriptions, it shows peacock a
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