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ZM444 Hello, I am sorry you are having issues with Hulu and Disney. You mentioned you had it working. Can you provide more details as to what happened?
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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I was under the impression that I could use my own router. I will keep the ONT (fiber modem). I just want to replace the router (Gateway) since that is the glitching device. I thought it was the ONT that authenticated, id'ed my account and han
WiFi not working
My iphone shows connected to my network and my ethernet devices work. But apps on my phone and wireless devices in my home are not. I was originally installed with the XB7 about a month ago when I switched from Astound to Xfinity. I had problems from the beginning as described so Xfinity exchanged t
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Not at this time. If a new agreement with Disney/ESPN, the owners of NFL Network and NFL RedZone, isn’t reached, the impact on current or future charges will be evaluated. Disney/ESPN, the owners of NFL Network, have not proposed a deal that Co
Removing NFL Network?
You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.
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@XfinityJeffB canned response that doesn’t satisfy the situation. Blah blah blah the same old corporate responses.
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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user_5nb1gy, we'll be sure to keep everyone updated regarding the progress. Thank you for your patience and understanding.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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@XfinityJohnG canned response that doesn’t satisfy the situation. Blah blah blah the same old corporate responses.
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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@XfinityAngie Who cares what you think is fair? We want access and it should be available, especially since it is part of a sports package that we pay a premium for anyway. Now we're paying for nothing. Are you going to adjust that cost since you no
Removing NFL Network?
You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.
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Also having this same issue. The first two days I had Hulu and Disney up and running working fine. Every day following has been on the phone with both xfinity and disney. Disney was willing to get on a 3 way call but xfinity said they weren't allowe
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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We pay high costs to get Xfinity/Comcast services each month. And to have services taken away with no reduction in costs is ridiculous. Where is our $10 minimum reduction in our monthly bills????????
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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I sent the message to Xfinity support.
Need a line ran in my apartment
Hello my apartment doesn’t not seem to have a coax cable to utilize with my router. Is it possible to get one set up?
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We either bet this back by july or we all going to leave for a different provider that’s cheaper
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Coda56 issues
I recently was having slow internet speeds due to having an older modem. I have just upgraded to the Hitron Coda56 about 5 days ago, and since “upgrading” my internet has gotten even slower. I’ve talked to countless agents on the chat with no solution. I just want my internet back up and running. So
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Your Home Network
@XfinityAngie this makes me sad.
Removing NFL Network?
You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.
Question
How long to bury cable after replacement
The gas company cut through our Xfinity(Comcast) cable and Xfinity(Comcast) came replaced it and just left it on the ground since last month. Frontier Fiber for internet just came into our neighborhood and I am looking to switching. [Edited: "Personal Information"]
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Customer Service
Good afternoon user_6wq4h6. You have reached the right team. I will be happy to assist you further. Are you still experiencing issues, currently? Have you made any changes to your plan, recently? Please let me know, I will be happy to help. &nb
My scheduled recordings are missing
Is there another scheduled recordings outage? All of mine are missing.
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@XfinityMatthew I pay for the sports package that included Redzone and NFL Network.. 2 channels that are no longer included.at the very least I would expected the Sports Package charge to be lower. You are not replacing these channels with anything
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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user_Maryland I love to hear that you're taking advantage of our Xfinity Membership program: https://www.xfinity.com/membership to get 2 Nascar All Star Race tickets! I want to make sure you can use the tickets and enjoy the event :). Did you receive
Xfinity Membership Nascar All Star Races Tickets Code
I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .
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Good afternoon user_c5d1da. You have reached the right team! I will be more than happy to look into this, and happy to assist you further. Please send us a direct chat message with your full name and complete service address to “Xfinity S
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How long to bury cable after replacement
The gas company cut through our Xfinity(Comcast) cable and Xfinity(Comcast) came replaced it and just left it on the ground since last month. Frontier Fiber for internet just came into our neighborhood and I am looking to switching. [Edited: "Personal Information"]
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