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@EG so it is too high? I don’t really read the signals myself. There’s really just the coax from the wall (the whole port they replaced before cause that “was the issue”) if so shouldn’t I just have them come out somehow or would this f
Almost on my fourth gateway all randomly restart. Issue seemed fine after a coax wall port was changed but now back again
Downstream Channel Bonding Value Channel ID 9 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 19 20 21 22 23 38 39 40 41 42 43 44 45 37 Lock Status Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Loc
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Yes I'm aware that I'm just opening the browser within the app - why is that? Shouldn't the app just open the emails directly like every other email app does? And I have the browser link too, just like the idea of having all the other Xfinity account
Accessing emails in Xfinity App
My emails are no longer pulling forward in the Xfinity app on my Pixel phone or my Pixel tablet. I can access the emails via a browser and they do pull forward into my Gmail account. But when I open the app and click the email button, it pulls up the email inbox but no emails are shown. I have tried
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cant make calls, receive calls, or texts.
people try to call me and it goes straight to voicemail, cant receive normal texts, if I try to make a call it just never rings. Sometimes restarting my phone helps, sometimes it doesnt. Says I have full signal
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Network
same here, cant receive normal texts/calls either
Help with not being able to make outgoing calls
Am unable to make outgoing calls. No dial tone.
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Greetings @user_kga5a,Thanks for taking the time to create an official post, thanks for letting us know some of the fixes you have tried. I want you to consider the fact that when attempting to view your email from the Xfinity app, the button is just
Accessing emails in Xfinity App
My emails are no longer pulling forward in the Xfinity app on my Pixel phone or my Pixel tablet. I can access the emails via a browser and they do pull forward into my Gmail account. But when I open the app and click the email button, it pulls up the email inbox but no emails are shown. I have tried
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Good Morning, @user_JBS82 I’m so sorry for the frustration you’ve been dealing with, that’s definitely not the experience you should have, especially when you’re trying to get your voice service up and running on a brand-new m
I need to have my new model model xb8-t voice port acivated, so that my land line phones will get a dial tone.
I need to have my new xb8-t modem's TEL1 port activated so that I can get voice service. No light on this port right now. Tried rebooting modem. No luck. I need contact info for an Xfinity tech to get this resolved.
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That helps, thank you so much!
Do I need to upgrade my MODEM?
Hello! I just upgrade my internet service from 250Mbps to 1000Mbps, through online account management. But my download speed stays at 250Mbps, I'm wondering do I need to upgrade my MODEM to actually get the 1000Mbps? Thanks!
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@XfinityJeff DM sent. Thanks.
Monthly charge increased $10
I'm on the $50 month 1 gig 5 year plan. This month price went up $10. On my statement read; Regular monthly charges have increased by $10.00 as a result of service change(s) made to My Xfinity plan. I did not make any changes. Please explain.
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I was on the phone with a girl for like 4 hours just trying to get my Xfinity Essential internet to work. We have 4 coax cables at this resident i just moved to all xfinity but I had to do this long automated service to see if they coax would work it
XM free line for a year- scam
Signed up for XM with 4 lines in November and the store employees here in MI promised me that I qualify for the free line for a year because I haven't had service with XM in over a year. But they could not add the promotion. They said, just call, they will add it for. I should have known. Several ch
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user_di9vkq We'll need to take a closer look at your modem to see if the questions you have can be answered fully. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them: Cli
Speak to an agent
I want to check on the status of service for another person. Just let me talk to an agent.
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When there is a change to the autopay method, it can take up to 45 days for it to show back up on the account, but we can take a look and see if we can apply a manual credit @DreamSayerZ. Could you please send our team a direct message with your full
Monthly charge increased $10
I'm on the $50 month 1 gig 5 year plan. This month price went up $10. On my statement read; Regular monthly charges have increased by $10.00 as a result of service change(s) made to My Xfinity plan. I did not make any changes. Please explain.
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@user_hviuie Good morning! We appreciate you reaching out to Xfinity Forums regarding the NFL Network. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure t
Loss of NFL Network and Cartoon Network
Losing NFL Network has made me feel that it’s time for a change. The loss of NFL Network and no reduction in price. Then Xfinity made Cartoon Network another up charge premium package. I hardly ever watch anymore as I’m on streaming services. Xfinity does not provide the content that I am interested
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The issue is not general internet performance. The issue is that several 2.4 GHz-only IoT devices, including Wyze cameras, stopped connecting reliably around the same time the gateway began showing/advertising 6 GHz / WiFi 6E behavior. I understand 6
Speak to an agent
I want to check on the status of service for another person. Just let me talk to an agent.
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What issue are you having specifically as a result of the possible change? That change shouldn't cause performance issues.
Speak to an agent
I want to check on the status of service for another person. Just let me talk to an agent.
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@XfinityJeff I changed it back to bank account. Am I going to be charged an extra $10 this month?
Monthly charge increased $10
I'm on the $50 month 1 gig 5 year plan. This month price went up $10. On my statement read; Regular monthly charges have increased by $10.00 as a result of service change(s) made to My Xfinity plan. I did not make any changes. Please explain.
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Same problem here. Wondering if services like frontier/Verizon that touts upload speeds equal to their download speed will help. Going to do the 2 week free trial to see if all my problems will be better.
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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The only way to get the discount back is to change the payment method back to a bank account @DreamSayerZ.
Monthly charge increased $10
I'm on the $50 month 1 gig 5 year plan. This month price went up $10. On my statement read; Regular monthly charges have increased by $10.00 as a result of service change(s) made to My Xfinity plan. I did not make any changes. Please explain.
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Couldn't agree more. Multiple sources, especially with streaming offer much better programming for half the cost
user_9pg9mg
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15 hours ago
to the conversation:
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Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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