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How do I get the book I ordered that was sent to my [Edited: "Personal Information"] email, which is not working. Can you forward my purchase to [Edited: "Personal Information"] We can't forward anything, sorry. Was this an ebook? Why isn't
Comcast.net Email Not Working [Edited]
How do I get the book I ordered that was sent to my [Edited: "Personal Information"] email, which is not working. Can you forward my purchase to [Edited: "Personal Information"]
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@sparker01915 I did get a prompt when I went to the sign in page that I was being invited. However upon logging in I did not get anything to transition. This whole system is so wonky, I cannot wait until I am in a location that offers s
Yahoo Email Transition
I did get a prompt when I went to the sign in page that I was being invited. However upon logging in I did not get anything to transition. This whole system is so wonky, I cannot wait until I am in a location that offers something other than Xfinity
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@user_ve8b9o [Edited: "Language"] You deleted my email account [Edited: "Profanity"]!! [Edited: All Caps] Probably not. When was the last time you signed in on the website? You should sign in at least every 9 months, but I recommend at
[Edited: "Language"] You deleted my email account [Edited: "Profanity"]!! [Edited: All Caps]
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Yes. Tuned to channel to watch Cheers and got the blue screen of death.
Catchy tv
seems this channel is blacked out tonight. I tried it on both of my TVs. Anyone else experiencing this
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snax4799 - Thank you for choosing Xfinity and for taking the time to reach out with your feedback. We truly appreciate hearing from you. Our team is here to support you with all Xfinity‑related needs and to make the process as simple and seamless as
Serious Paywall issue
I getting charged way more than I agreed on i payed 3 times the bill in jan , now im getting charged twice, i will just throw the equipment, and this issue has been there since 2 months, and ive chatted with 45+ customers service agent, no one helped and this is such a scammmmmmmmmmmmmmmm ill throw
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I totally agree! Programming should anticipate a delay for a regularly scheduled show!
Jimmy Kimmel didn’t air last night
How dare Xfinity not show Kimmel in my area. I pay over $300. A month faithfully for Xfinity. it should be my choice if I don’t want to watch my program. You telling me I have to wait a day later to watch it on Hulu or Disney +. When it made news last night. So I hope it will be corrected tonight. O
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I don’t even any trust this will resolve my issue. I’ve just explained my issue in great depth. Why do I need to write it somewhere else? I respectfully decline.
Disconnecting All Services
This has been THE WORSE EXPERIENCE EVER in my 41 years, the absolute worse. Went in to return equipment shipped that didn’t even order and was sold mobile services with lots of perks. I had a feeling it wasn’t going to be satisfying and I was 100% correct. Some way some how a phone I don’t own was a
Question
Serious Paywall issue
I getting charged way more than I agreed on i payed 3 times the bill in jan , now im getting charged twice, i will just throw the equipment, and this issue has been there since 2 months, and ive chatted with 45+ customers service agent, no one helped and this is such a scammmmmmmmmmmmmmmm ill throw
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Customer Service
Hello, user_lhgd60 - Thank you for taking the time to provide your feedback. Whether positive or negative, it is invaluable in helping us enhance our products, services, and overall customer experience. We would appreciate the opportunity to gather a
Disconnecting All Services
This has been THE WORSE EXPERIENCE EVER in my 41 years, the absolute worse. Went in to return equipment shipped that didn’t even order and was sold mobile services with lots of perks. I had a feeling it wasn’t going to be satisfying and I was 100% correct. Some way some how a phone I don’t own was a
Question
Change shipping method
How can I change my shipping method to in store pick up if it hasn’t shipped out yet?
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Customer Service
Thanks for meeting us here in our Forums, @user_bz0tax. Sorry to hear about the trouble printing your documents. Here: https://www.xfinity.com/support/articles/connecting-your-smartphone-or-tablet-to-your-home-network is a helpful document to follow
Trouble connecting my Epson Et-2850 to wifi MAC Filtering
I am not a technical person; my printer was working fine then all of a sudden it stops due to MAC Filtering. I've called and called and was given direction to do it myself, and as I informed the last representative, I am not a technical person. I have tried going to http://10.0.0.1 and by the instru
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@user_4aktrl Why can't I get into my email account with my password. How do I know it's not a scam!!!!! How are you trying to access your email? using webmail or a third party email app? Are you getting any errors and if so what
My email
Why can't I get into my email account with my password. How do I know it's not a scam!!!!!
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Disconnecting All Services
This has been THE WORSE EXPERIENCE EVER in my 41 years, the absolute worse. Went in to return equipment shipped that didn’t even order and was sold mobile services with lots of perks. I had a feeling it wasn’t going to be satisfying and I was 100% correct. Some way some how a phone I don’t own was a
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Customer Service
Thanks for meeting us here in our community, @user_jc39l3. We're sorry to hear you cancelled your services. We'll be able to look into the account to confirm. Once you return your rental equipment, the final bill will generate and will send by US Mai
Cancellation
Hi, I want to cancel my xfinity services. I called the customer service line yesterday, but never got a confirmation email that I canceled the service or how to return the router back to Xfinity and my bill is due at the end of the day. I unplugged the Xfinity router from the outlet and I’m no longe
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Hi there, @user_ut0ytn! I have lots of smart bulbs that can only connect to the 2.4 GHz network so I understand. @EG is correct that when you have the WiFi extenders (Pods) that the networks need to stay together. These are the steps I use to connect
How to split 2.4ghz and 5ghz Wi-Fi
I have a XB7 and 3 Wi-Fi extenders. I need to split the Wi-Fi but don't see an option for this online or in the app. I have a device that can only connect to 2.4ghz and I need it to be continuously on that Wi-Fi and not switch to 5ghz because that would make the device stop working. How do I make su
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The so called perks they they're now offering us a bunch of JUNK!!!! WHAT A RIP OFF!!!!;;
What happen to $1 movie night
Can anyone tell me what happen to the $1 movie night. I am a platinum member.
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user_05395n Thanks again for reaching out! I'm glad we were able to confirm your service is working, and to review your account to ensure the proper credit has been applied. Take care!
Outage rebate
Just trying to get the rebate for the recent icestorm outage. No internet from 1/24 through 2/21. The outage page only lets me select a one week period. I don't want to select a week, and only get that rebate, and not any of the other weeks. Should I just do one week at a time? Probably a simple ans
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outage
Internet has been down for 3 days, and I have a wire on the ground right outside my house. The only estimated time for restoration is 'as soon as possible', but it's been 3 days.. how do I get a better estimate than that? I work from home, not having any internet means I have to work off of my phone
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Customer Service
Hi there, @user_utuubz! Thanks for reaching out about the billing and 2 accounts. We are glad to further investigate this and get things turned around! We will always address your concerns and want things to be perfect! Please send us a direct messag
Fraudulent practice by Comcast
I have had Comcast for years. I have internet and streaming service. But, for some reason, someone at Comcast create a 2nd account associated with my home address. I was unaware of the 2nd account which Comcast was using to double bill me for the same service. I have always kept up on the primary ac
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Moved to Customer Service. This post has nothing to do with Accessibility/disability.
Again
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upgrade to Peacock Plus without ads
How do I get an upgrade to Peacock Plus without ads?
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