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Reviewing your Xfinity services and billing statement, do you subscribe to the Xfinity Ultimate TV or Xfinity TV Premium channel subscription? What is your current Xfinity Video package? @pmell20
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
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NCAA women’s finals
We don’t have ABC anymore so we are stuck with ESPN side panel of commentators through out the whole game. Such a distraction! To see the traditional broadcast game we are directed to go to ABC. Oh yeah we don’t have that choice anymore. ABC is a major channel to remove from our lineup! We are fed u
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Customer Service
To set up my Mobil/landline phone
Lost Internet a few days ago, everything was restored except my landline
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Devices
extending service beyond a year
i am renewing my lease on my apartment come june of this year and want to renew my wifi service for another year. how do i do that and do i keep my current router?
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Customer Service
I am getting the “this requires a Subscription “ msg on ch 1254.
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
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Hello @user_rlq8wr, thanks for reaching out on our Xfinity Community Forums. I'd love to check the available options for you account. Please send a direct message including your full name and service address, and we can get started anytime. How to
Xi6-T
Right now, I have XG1v4-A box want to swap it out for the Xi6-T box. The XG box I have now has been problematic, it's the second one since it was swapped out for another one. Also, I'm using my own modem, would like to see if my plan I have now 1GIG will include for the Xfinity Wi-Fi gateway without
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That was my question when the show went off and I contacted them. All they said is they’d give me a one time $20 credit! I was like I need a credit for every month we are without these channels seeing as we pay so much already!
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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Thanks for your comment, DefaultCustomerName. This offer is only available for new subscribers. But we'd be happy to check what promotional offers are available for you. Could you please send our team a Direct Message with your name and service addre
Internet rate $50 a month for 5 years
You are advertising a monthly internet rate of $50 a month for 5 years. I am currently paying $123 per month. I have bern a Comcast customer for over 25 years. several friends got the new rate locked in for 5 years. How can I?
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I would like assistance with this as well
Internet rate $50 a month for 5 years
You are advertising a monthly internet rate of $50 a month for 5 years. I am currently paying $123 per month. I have bern a Comcast customer for over 25 years. several friends got the new rate locked in for 5 years. How can I?
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Spot on except for one point. The longer I don’t get CBS, the less I miss it. Comcast and Scripps are both losers in this.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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Hey @pmell20, Thank you for visiting our official Xfinity Forums Community support page. Are you experiencing an error code or error message when visiting the channel? Do you subscribe to our Xfinity Preferred, Ultimate, or TV Premium channel line up
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
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Thank you for reaching out and sharing these details with us @user_ro60qo. Remember when posting in public, for your safety and security, never post any personal information. Xfinity Forum Guidelines I can certainly understand how distressing it is t
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I am writing to formally dispute $1,300 in international roaming charges applied to my Xfinity Mobile account related to iPad usage in Canada. At the time of use, I was not clearly informed that my iPad would incur pay-per-use international data charges or that it would be treated differently than a
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Thanks for allowing us to help with your Xfinity Mobile concerns, user_b577ii. I am glad we were able to get this sorted out, and the account has been closed. If you need anything else, don't hesitate to create a new public submission. Have a great r
Mobile Line Canceled Without My Authorization
My mobile line was canceled without my authorization or any notice from me requesting cancellation. I went to the nearest Xfinity store, and they told me they were unable to access my mobile account information. This doesn’t make sense, because I was still able to see everything on my end—including
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I, also, cannot get Bravesvision. Been a concast customer for over 30 years.
BravesVision
Why can’t I see the Braves on channel 1255? I already pay a monthly fee to Xfinity for local sports.
Question
Mariners TV: 1261
I still do not have access to Mariners TV. I’ve had 4 different chat conversations all telling me they submitted a ticket. I received an email from xfinity before the season saying I would have access before the season and I still don’t.
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Channels and Programming
I been experience similar issues as well on PS5 and Xbox for almost a year now. I have Gigabit x2 and still experience constant packet loss etc... All my debugging efforts lend me to believe it is a ISP issue that doens't play well with Apex's Server
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Urgent Escalation: 2+ Year Packet Loss in Apex Legends – Likely Xfinity-to-EA Anti-DDoS Routing Issue (Colonia, NJ)
Dear Xfinity Support, I’m escalating a severe, ongoing packet loss issue in Apex Legends on PS5 that’s rendered the game unplayable with constant “3 red squares” (packet loss indicator) for over 2 years. This occurs specifically on EA’s anti-DDoS protected servers (home plate/pentagon icon), with in
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