Official

Accepted

Unanswered

Advanced Filters

Search Results (474K)

Most Recent
Selected Most Recent

user_xr1c4p    We definitely understand your frustration with this situation and can appreciate why the multiple account activity and billing history caused confusion. Based on the review completed by the executive escalation team, it was

 to the conversation: 

0

discrimination?

Since moving 3 months ago & no longer having my former husband's name associated with my account I have been very differently & am starting to think it is gender discrimination. When a male name was the primary on my account, there were no issues getting problems solved, questions answered, & not be

Question

Locked replacement phone

My brought her IPhone 16 pro max to xfinity. My brother broke her phone. Her new phone she got through xfinity mobile is locked. Xfinity mobile is refusing to unlock the phone. Help.

Question

10

0

0

I contacted yahoo and they weren't helpful.

 commented 

15 hours ago

 to the conversation: 

0

0

Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

Question

Thank you Eric B I will try calling yahoo again

 to the conversation: 

0

my email mygrated to yahoo

3 accounts but i can only see 1 and the other 2 try to download from comcast servers 20,000 plus from 2017that i don't want and there is no way to delete them

Question

Thank you for sharing and being our eyes and ears on the other end, user_wg2q89. Are you using any additional equipment alongside your Xfinity Gateway? Is this issue isolated to your Linux device?  

 to the conversation: 

0

Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

Question

Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

Question

36

3

0

@phiboy​ I am using Fedora 44. The problem also was present on Fedora 43.

 to the conversation: 

0

Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

Question

Yes, I am using an Xfinity gateway (model XB7). I have not tried split bands - but I did try connecting to both 5g and 2.4g. I am hesitant to split bands as i have many devices auto connecting to the network and don't want to have to change the netwo

 to the conversation: 

0

Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

Question

user_zzrihc Hi there! Thanks for using our Forums and our team is happy to help you. Do you by any chance have any email filters set up?  

 to the conversation: 

0

incoming emails

incoming emails are going to trash and now going to spam, what happened and how do you or us fix

Question

Nancy, from the customer service executive office was only willing to submit a partial refund request. She had not looked at any of the information she had access to in the days prior to speaking to me. She insisted I wasn't billed twice in March or

 to the conversation: 

0

1

discrimination?

Since moving 3 months ago & no longer having my former husband's name associated with my account I have been very differently & am starting to think it is gender discrimination. When a male name was the primary on my account, there were no issues getting problems solved, questions answered, & not be

Question

Down cable

There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!

Question

21

1

0

RECORDING button gone!

I have had so many technicians at my house but no one can figure out what happened to my Xfinity account. I have TV plus with 300 hours of recording on my DVR. But my DVR just disappeared and I cannot record anything on my television! It keeps saying I am not subscribed to DVR but it is part of my p

Question

11

0

trying to get my emails

 to the conversation: 

0

e mail

can't get in my Comcast e mail

Question

Help with pairing remote

Trying to pair new remote and after entering the code, nothing happens

Question

9

0

0

@XfinityBillie​ accepted answer

 to the conversation: 

0

IMEI coming up not compatible

I am doing a body my device is unlocked I checked compatibility with ATT & Tmobile my device works fine on their their network I have a Flip 7 on Verizon network I need assistance to bring my phone back

Question

What is the quickest way to delete a large amount of email

What is the quickest way to delete a large amount of email

Question

11

1

0

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the TV help section for assistance.

 commented 

16 hours ago

 to the conversation: 

0

0

Starz app

I can't get to the Starz app to watch their programming. How can I download it onto my tv

Question

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.

 commented 

16 hours ago

 to the conversation: 

0

0

My internet is awful and so is my mobile service

I recently moved to a property that is contracted by Xfinity but my unit is in the basement. I was forced to get the fiber glass internet because nothing else worked here and now I get splotchy service, my account says I should have a complimentary wifi extender but the technician did not leave one

Question

forum icon

New to the Community?

Start Here