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user_l0zty7 My team can help you with your internet issues today. Are you seeing a service interruption message of any kind in the Xfinity app?   

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Having issues witht the internet.

I'm in the Tacoma area, the internet won't stop dropping every day, I mean, like 2 to 3 times a day, it is so frustrating not being able to enjoy what you are paying for. Why would I be worried while on a Zoom call with my Professor? Anyway, I'm thinking of changing providers; at this point, I don't

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824456 is the code that I was sent

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Free universal tickets

While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE

Question

user_8e9a3b Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup

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Bulk help restoring service

I had an issue last year and my bank closed my account without warning and it caused some bills to get past due resulting in my service being disconnected. I have tried to call several times and one time I waited for hours only for someone to pick up the phone and hang up, I assume by accident or I

Question

Hello @user_yq2ae5 and thank you for posting your concern on our Xfinity Community forums. We can definitely take a look at this for you if you would like.  You can also access our website at https://www.xfinity.com/network to set up notificati

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Constant outages after network upgrade

We originally received notice that work would commence on 4/7 in order to upgrade our network in Cromwell, CT, however it ultimately lasted two days with our internet being down. Since then, twice a week we have had outages as “repairs” are constantly being done with the internet being down at least

Question

The year is 2026. In an age of high speed data, streaming services, online gaming, etc. and I have to bust out a rabbit ear antenna because you guys won’t come to an agreement for a service we all pay a lot of money for. We’re in Michigan trying to w

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

New remote a voice one

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Replacement remote

I need a new remote shipped to me

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Need new voice remote

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Replacement remote

I need a new remote shipped to me

Question

Turn off public WiFi hotspot from my modem

I turned off the setting for you to use my modem for a public WiFi hotspot. Then I moved and have been having difficulties with my WiFi. My devices are being kicked off my internet and my internet is lagging. Then I realized there is a public Xfinity hotspot at my address and it matches my signal st

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Hi! Yes! I logged out and logged back in. Still the same. I also removed the app and downloaded it again.

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Free universal tickets

While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE

Question

I agree with so many of you on this forum. Xfinity is already far too expensive.  My Xfinity TV, internet, phone, and home bill is $438.  I put up with this exorbitant amount because it is very convenient to have everything together and, i

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

I too am having the same problem. I just changed my Comcast plan to a less expensive system and it’s great except for just like everybody else’s complaining that Newsmax plus is being blocked so I have to watch Newsmax two a screen that says this pro

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15 hours ago

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Newsmax Channel Constantly Freezing

Starting on 12/22/2025 while watching Newsmax on the Xfinity Stream App Newsmax has been constantly freezing. I have to back out of the channel and hit watch. Channel plays for a short time and freezes repeatedly. I use both a Roku 4K Express and a Roku stick to watch TV programs through the Xfinity

Question

Constant outages after network upgrade

We originally received notice that work would commence on 4/7 in order to upgrade our network in Cromwell, CT, however it ultimately lasted two days with our internet being down. Since then, twice a week we have had outages as “repairs” are constantly being done with the internet being down at least

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Bulk help restoring service

I had an issue last year and my bank closed my account without warning and it caused some bills to get past due resulting in my service being disconnected. I have tried to call several times and one time I waited for hours only for someone to pick up the phone and hang up, I assume by accident or I

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Thanks for the reply. I guess we'll need to work with what we have.

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Nomorobo Discontinued

Now that Nomorobo is discontinued, does Xfinity have plans to up their game on combating the ridiculous number of spam/robocalls? Is there any way to make an arrangement with Nomorobo to bring them back? The process of using Xfinity's spam call protection can be tedious especially using xfinityspamf

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Address not appearing in availability search

I just moved and can’t transfer my service to my new location because it has every apartment number listed besides mine.

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Abc

Please bring back ABC. I’m ready to cancel and go to another service.

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