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Hi there, @user_r9a9bk. Thanks for reaching out to us here on the Community Forum. Sorry to hear about the ongoing trouble. We would be happy to assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the pag
Continuing service issue.
signals are delivered compressed. There is a device, which is probably defective on the pole outside, changing this should fix this problem. Comcast sent someone to fix this, more than once. After hours on the phone (with someone who did not speak english very well), and having technicians come to t
Question
There's conflicting responses on this, it seems.
Phishing attempts allowed by Xfinity
I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt
Question
Continuing service issue.
signals are delivered compressed. There is a device, which is probably defective on the pole outside, changing this should fix this problem. Comcast sent someone to fix this, more than once. After hours on the phone (with someone who did not speak english very well), and having technicians come to t
Question
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X1
Agree fully with the previous commenters. I pay a fortune on a monthly basis to Xfinity and now losing NFL Network and Red Zone is disappointing especially in light of the recent Scripps nonsense. Please reinstitute these channels.
NFL
Loss of NFL is unacceptable. Please add one more complaint to you count if you are keeping track.
Question
Hey there, @sgorti, thanks for reaching out through Xfinity Forums regarding your account. We can assist you with disconnecting your internet services. Can you please send us a Direct Message with your full name and your full address? To send
Disconnect internet services
I want to disconnect internet services ASAP. Someone can help me with that.
Question
Home internet not working
When I try to connect to my internet, it says internet not available
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Your Home Network
user_5w6dpq, you should be able to sign in to xfinity.com/myaccount, and over on the right side, there should be a drop-down that says email. Let us know if you still need help.
Access My Comcast.net Email [Edited]
How do I access my comcast.net email account? [Title edited to remove personal information - email address]
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Disconnect internet services
I want to disconnect internet services ASAP. Someone can help me with that.
Question
Hello @user_vfne8t and thank you for posting your concern on our Xfinity Community forums. 877-392-1494 is actually a valid Xfinity toll-free number used to reach our team that handles issues with orders for Xfinity Wi-Fi Extenders referred to
Phishing attempts allowed by Xfinity
I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt
Question
Disconnect internet services
I want to disconnect internet services ASAP. Someone can help me with that.
Question
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Customer Service
Phishing attempts allowed by Xfinity
I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt
Question
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Customer Service
Help with cancellation
I have tried to cancel NOW TV at least 3 times via phone. The agents assure me it's been cancelled, but they keep charging me. This has gone on for months. I can't log in to the NOW portal because it says I don't have an account. Can someone please help?
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Billing
Hello, mshell077! Thank you for reaching out to us here for help with your credit request. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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When will my cable be buried
My cable was hooked up on April 10. When will it be buried?
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Customer Service
Help with rewards download
This is the second week I have not been able to get any of the rewards offered. I've cleared my cache, redownloaded the app and tried another device. What can I do to get the movies and rewards I should receive but cannot
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Xfinity App

Good Afternoon, @user_9ly9yf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the experience with getting the NOW TV being removed. I would be more than happy to look into the account with you.
XfinityAdrienne
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9 hours ago
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Help with cancellation
I have tried to cancel NOW TV at least 3 times via phone. The agents assure me it's been cancelled, but they keep charging me. This has gone on for months. I can't log in to the NOW portal because it says I don't have an account. Can someone please help?
Question