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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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13 hours ago

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Shut off service on 4/37/2026 [Edited]

Equipment has been returned. Please stop service at [Edited: "Personal Information"] [Title edited: "Personal Information"]

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Land line

Landlines has no sounds

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user_dqio22 I'm terribly sorry to hear that you're having trouble with your TV boxes and the replacements. Have you tried the Xfinity app/website to activate the box there, or run the troubleshooting steps there as well to auto-detect the error codes

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Terrible service can't get new boxes connected

After talking to five different agents I was told this morning I had to get new boxes which I just did reconnected them now getting error code RDX 100 can't get past your AI I need a call back

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Shut off service on 4/37/2026 [Edited]

Equipment has been returned. Please stop service at [Edited: "Personal Information"] [Title edited: "Personal Information"]

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@tavo I am trying to get into this email to get a code[Title Edited: "Personal Information"] https://connect.xfinity.com/appsuite  <----- try here

 commented 

14 hours ago

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How to get into my email?[Edited]

I am trying to get into this email to get a code [Title Edited: "Personal Information"]

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@user_h7hzed​ ive been without for months now, this is rediculous , pay way too much already!

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

I did not get a reply - I am not at my computer full time. [Edit:Personal Info] [Edit:Personal Info] [Edit:Personal Info]

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maintenance to bury cable

When will cable be buried after installation over a week ago. I am worried about my dog and the lawn crew.

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thank you, It is white.

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Why is my wifi extender blinking?

I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?

Question

Thank you @pmell20 for trying @EG's advice and letting us know that it did not resolve your issue. May I confirm the color of the blinking light? Is it red or white?

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Why is my wifi extender blinking?

I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?

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Maybe if the FCC paid attention to this issue instead of Kimmell this could be resolved. Everyone on this support chain should send a complaint to the FCC!

 commented 

14 hours ago

 to the conversation: 

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

How to block undesired incoming phone calls

How to block permanent undesired commercial phone calls

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Poor Service in Louisville, Colorado

I have two business accounts and had two residential accounts for Internet. Telephone tech support has been beyond awful and an amazing waste of time. We have spent hours with zero resolution. Our connection at [Edited: "Personal Information"] is beyond garbage. Our understanding is that other custo

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Plant Extension Timeline and Status

I am getting ready to move into a new build and have had a tech out twice. Both times they told me that I needed to have a plant extension from the pole in my neighbor's yard. However, that's where the communication ends. I get no updates on whether a serviceability ticket was created, a timeline of

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Thanks, that’s the first thing I did, but it didn’t resolve my issue.

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Why is my wifi extender blinking?

I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?

Question

I unplugged the extender until I decide what to do with it.

 to the conversation: 

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Why is my wifi extender blinking?

I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?

Question

Didn't get Chat transcript as proof of what I was told

Yesterday I spent time changing my plan via Chat. When I'd finished, I clicked on the link to have the transcript emailed to me, but it never arrived in my email. (Yes, I've checked my spam folder.) My concern is this: The person helping me encouraged me to use the coupon to get the free Apple watch

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