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So true! Plus you're asking employees to use their personal phones to check speed to their office computers.

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Xfinity Speedtest No Longer Works

https://speedtest.xfinity.com/ no longer runs an Internet speed test. Instead, it tells me to "Test your internet speed with the Xfinity app". But I cannot find a speed test option in the app. Where is the speed test in the Xfinity app? Note that I am using a retail modem and router instead of a Com

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why does my land line not work

My land line is dead. Does not work. How can I report it to be checked out/fixed?

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Xfinity now screen keeps popping up

Xfinity now screen keeps appearing and i have to turn tv on and off to make it go away

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user_fvwjk8 Thanks for reaching out with your concerns! This message looks like a classic phishing scam. Scammers frequently send fake emails claiming your account is about to be discontinued or that you need to accept "new terms". I would avoid clic

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Investigate email message received this week - (see below). This looks like a scam.

My.Xfinlty®. Please confirm if the attempt below is a Scam. "We're contacting you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that by June 27th 2026, older versions of the Comcast/Xfinity Mail system will be discontinued. To continue accessing your mail

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Investigate email message received this week - (see below). This looks like a scam.

My.Xfinlty®. Please confirm if the attempt below is a Scam. "We're contacting you about important updates to our Terms of Service, Security, and Privacy Policy. Please note that by June 27th 2026, older versions of the Comcast/Xfinity Mail system will be discontinued. To continue accessing your mail

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We certainly don't want to make this more difficult than it needs to be. So long as you are on the account our team can take care of you. Please send us a direct message with your full name, your mother's name and her service address we are working w

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Disconnect Service

My mother is a customer and had a stroke. She is in a nursing home. I am her POA and have been trying to disconnect her service for weeks. It is impossible to get any help. We are moving her out of her apartment and I am NOT a local to her area. I am considering just mailing her equipment back but a

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@user_2b3a74 Good morning! Thank you for reaching out to our Xfinity Forums. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest value for cust

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Loss of nfl network channel

I am very upset that xfinity has not come to an agreement with ESPN to return the NFL channel to xfinity. If xfinity can't provide the channel I too believe they should rebate xfinity subscribers for the loss of service if that can't come to an agreement. However it would be my preference that they

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That is a great question @user_ipo6x0 There are many reasons why we would need a professional installation. The main reason I come across most often is that the new location hasn't had Xfinity services within the past 6-12 months or the tap isn't act

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Moving requires a technician to come set it up, and it’s a week long wait.

I scheduled a move for June 29th and I was expected that I will be able to move modem and connect it in a new place and it will work. but instead the site proposed me to pick a date for a technician to come and the earliest available date was July 6th. Is this really a requirement for a technician t

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Payment returned

I made a manual payment for a payment arrangement. I had the date wrong and forgot to transfer funds. My bank returned the payment today because I don’t have overdraft coverage elected at my bank. My bank said I should check and see if Xfinity will retry the payment before I make a new payment. Can

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Greetings, ChapelHeel66! Thanks for bringing this important home security issue you have experienced to our XFINITY Community forum. As a homeowner myself, I understand how important it is to have peace of mind with your system working properly at al

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Cancel Xfinity Home Security

I want to cancel Xfinity Home Security. My dashboard/hub is completely dead, and after spending 3.5 hours in various ways trying to get Xfinity to replace it (apparently no one can simply send me replacement equipment), including Xfinity not showing up for the appointment, I am giving up. I have spe

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I am, yes. I was able to get that set up, but have no option to cancel without waiting for a call back...in 5 or 6 days. This should not be so hard. If a person has a major life event, they should not have to call and be put through a marketing ploy

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Disconnect Service

My mother is a customer and had a stroke. She is in a nursing home. I am her POA and have been trying to disconnect her service for weeks. It is impossible to get any help. We are moving her out of her apartment and I am NOT a local to her area. I am considering just mailing her equipment back but a

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My pleasure @XfinityPaula !

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7 hours ago

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pay my bill

whats a good number to talk to a agent

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Set Up Auto Pay

How do I Set Up Auto Pay for my Monthly Internet Bill?

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User a91001  Is the same Hacker as oc_37e5

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Hacker on my computer

user_oc37e5 Is a Hacker. He is using my email to scam people and to hack their accounts. I want his accounts shut down

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