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Comcast has blocked access to the email servers from internet connections that are not comcast. They did it to me too. Every device in our house no longer can connect to email using any 3rd party applications on computers or mobile devices. IP blackl
Comcast email stopped working- IP blacklisted
My email won’t work on apple email on my iphone 17 with latest ios update. Keeps asking for a password, won’t work on wifi, sometimes loads on data. But when the password is entered, it says IP temporarily blacklisted. This happened before with no resolution and I was asked to send to their security
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user_f3jemz There is no known issues that we are aware of impacting ESPN. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:C
Screen tearing on ESPN channel
I continually have problems with ESPN channels screen tearing. This only happens on the TV that has a cable box which I have replaced. No help from the Xfinity assistant. It seems useless to talk to that AI assistant. Need someone to admit there’s an issue I’m not the only one having this issue with
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@XfinityMatthew I sent direct message
Billing issue
I just called and keep being bounced around by your reps and it's very frustrating. I only pay with these card ending in 1356, 5840, 6373, 4561. Rep was rude and told me I have not paid since October which I have the screenshot from the app that shows otherwise she is incorrect I paid every month fo
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Already refreshed and actually got a new box and remote. this is. Specific to ESPN channels only. Can you admit and acknowledge there is an issue ?
Screen tearing on ESPN channel
I continually have problems with ESPN channels screen tearing. This only happens on the TV that has a cable box which I have replaced. No help from the Xfinity assistant. It seems useless to talk to that AI assistant. Need someone to admit there’s an issue I’m not the only one having this issue with
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Good Morning, @user_6q6m5v! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the connectivity concerns, I know how important it is to have a solid connection within the home. T
Internet Connectivity Still Terrible After Replacing Modem
Hello, After going back and forth with Xfinity for months, I recently replaced my modem with a Hitron CODA56. A tech from Xfinity installed it just to make sure that everything was set up correctly. My internet connection is still horrible, inconsistent and unreliable. At times it is fine and at oth
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user_f3jemz Appreciate you reaching out! Can you try to run a system refresh? There are two ways to do that, I included those two ways here below: Using Your X1 Voice Remote:1) Speak: Say "System Refresh" into your Xfinity Voice Remote.2) Nav
Screen tearing on ESPN channel
I continually have problems with ESPN channels screen tearing. This only happens on the TV that has a cable box which I have replaced. No help from the Xfinity assistant. It seems useless to talk to that AI assistant. Need someone to admit there’s an issue I’m not the only one having this issue with
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user_crqsyi I'm sorry that you did not receive our reply. I see that we received your direct message, and we replied, but we didn't hear back. Can you send us a direct message again please with your name and service address. I am able to gather the o
Unauthorized International Roaming Charges After Global Travel Pass
I’m disputing international roaming charges after a Global Travel Pass ended without clear notice. I activated and paid for a 7-day Global Travel Pass while traveling abroad. After deactivating it, I was charged over $200 in international roaming charges that I did not authorize and believed were co
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Yahoo email displaying inappropriate add
Yahoo email has been displaying inappropriate ads featuring scantily clad women in lingerie and g-strings. Is this how Xfinity is currently choosing to do business? I have to pay money to stop this nonsense? This is unacceptable Xfinity! I have screenshots of this inappropriate content.
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I already did it,( a few days ago),I havent got an answer yet.
Unauthorized International Roaming Charges After Global Travel Pass
I’m disputing international roaming charges after a Global Travel Pass ended without clear notice. I activated and paid for a 7-day Global Travel Pass while traveling abroad. After deactivating it, I was charged over $200 in international roaming charges that I did not authorize and believed were co
Question
Screen tearing on ESPN channel
I continually have problems with ESPN channels screen tearing. This only happens on the TV that has a cable box which I have replaced. No help from the Xfinity assistant. It seems useless to talk to that AI assistant. Need someone to admit there’s an issue I’m not the only one having this issue with
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Customer Service
I am facing the same issue
Unable to Upload Large Files — Uploads Randomly Fail
Hello, I am consistently experiencing failed uploads when pushing Docker images(other upload usecases too) to GHCR from my Xfinity connection. The uploads start but terminate partway through with Broken pipe This happens with both large and smaller pushes. The same operation succeeds instantly when
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@zandor60657 Great response. Thank you for helping. @user_729ksz Are you able to confirm the equipment you are using?
internet speed\
My previous speed was 1100 and it was about 933 I have currently upgraded to 2000 and am still getting about 933. As anybody else experienced this. I have called and the help desk yes, I am connected for the faster. With the AI help desk it came back that my speed was supposed to be 1100 speed. ??
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user_pt4pz9, Thank you for reaching out to Xfinity Support. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of thi
TV Not Working [Edited]
I ordered TV a couple months ago. I do not live at the house. I was down there last week in the TV was not working. Please credit me for the past few months and do something to make the TV work thank you [Edited: "Personal Information"].
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user_dq8nio Thank you for taking the time to reach out to us here on our Xfinity Forums. I see that @Again provided you some great troubleshooting steps. Were you able to access your email after giving those a try?
Email log in issues
Im experiencing an endless loop when I try to log into my email - please fix this
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user_gwf17 There were some recent updates that require toggling access to the admin site 10.0.0.1 on. Are you able to temporarily take your modem out of bridge mode to see if the option to toggle that setting is there?
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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user_4lbbcn how did your appointment go? Was our technician able to identify the issue?
Chronic intermittent signal issue. Requesting Line Maintenance
Hey there, I’ve been lost for hours with chat going nowhere and having my modem’s MAC address re provisioned for the second time in a month just to get back up and running is frustrating. A technician is scheduled for Sunday, but I think I need someone else! I’m reaching out because I’ve been dealin
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user_ly3x9t I'm sorry that you are receiving that many calls a day. Have you registered for the Do Not call registry from the FTC?
Make number unlisted
I have my home phone with Comcast’s and want to make my number unlisted an removed from databases
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I should also add this is ENOUGH of an issue Apple states that they know it doesn’t work properly. From the Apple Watch app “ Xfinity Mobile does not currently support Apple Watch. Visit https://www.apple.com/watch/cellular for more information about
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New Apple Watch activation issues
Is Xfinity going to fix this issue? Cannot get Apple Watch Ultra 3 or my wife’s Apple Watch 11 46mm to activate when setting up cellular. My time to send things back is running out. This is unacceptable.
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