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I'm having the same problem and it is only when watching FOX News on channel 820. Does not happen on iphone or ipad devices. Only occurs on TVs with ROKU.
TVAPP-00231 only on 1 station of Xfinity Streaming app
For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the
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user_54gdbe Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, did your son pay for a full year of Peacock directly through the streaming service?
Peacock Premuim is Charging me monthly
I have a paid Peacock subscription that's now linked to my Xfinity account using the same credentials. I need to cancel the paid subscription so I'm only using the free Xfinity version. Please remove and/or unlink the paid subscription from my account so I no longer get charged.
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It there a distance that xfinity will not run cable for
was scheduled for install this am, the tech met me with the question of where the line was near the house. I responded that no one asked me how far from the service i was, he responded that it would cost 'thousands'. No one asked me how far i was from the service line, and seemed irritated when, in
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Xfinity Stream Website
Repeated Error tvapp -00231 on only 2 channels using Roku and Xfinity streaming app. Please help
TVAPP-00231 only on 1 station of Xfinity Streaming app
For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the
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My_High2123 Hi there! If you're looking to use your Xfinity Mobile service internationally, we offer Global Travel Pass, which allows you to use your talk, text, and data while traveling in supported countries for a daily fee. If you're
International call and text activation
How I can get help to start my international call and text..I was talking to representative several times about..even my mobile plus is acti
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Pixaling alot on all tv's on cbs and ion
I have tried all suggestions and I'm thinking the signal is the issue
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X1
Intermittent cutting out of sound and all video—or sometimes on live tv repeating short segments over and over again.
Tried different channels, and have also fully rebooted all Xfinity equipment.
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X1
I have talked to xfinity on multiple occasions to no avail.Insurance needs to be added on my blue iPhone 17 Pro Max.As soon as possible
I was supposed to have insurance added to my blue iPhone 17 Pro Max that I purchased at this point.Just outside of 30 days ago, when I bought the device, I requested that insurance be added. At this point, it has not been. Everyone tells me that the only way to get insurance on my device is by upgra
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Devices
@user_59e19b, thanks for the update. We can check the connection overall to see if there is anything else going on since you are saying other devices are having issues. Regarding the app, what functions did you need a hand with while you obtain an up
Unreliable Internet Speeds: From 1300mbps to 300mbps.
For some time now, our home internet has proven very unreliable. The Xfinity app's speed tests seem to report that the internet speeds will vary on a moment to moment basis, where one minute it's a little above 1300mbps (the usual internet speed we had before this was an issue), but then suddenly dr
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user_rl9dv8 I apologize that these issues are happening, we just need to ask questions to get a good idea of the status of things up to this point, that is all part of the process. We work from home and understand the importance of a consistent conne
I’m going to cancel service
I’ve been having service interruptions for days now. I get text messages telling me this which I already now. I get text messages telling me the problem is fixed only for the service to go out again. I spoke directly with a technician on my street on Sunday who told me he fixed the problem. The prob
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No a technician was not sent directly to my house. They were fixing a problem at the street. With all do respect, telling me you are here to help and then offering no help is part of your customer service problem. Not only am I paying for a service
I’m going to cancel service
I’ve been having service interruptions for days now. I get text messages telling me this which I already now. I get text messages telling me the problem is fixed only for the service to go out again. I spoke directly with a technician on my street on Sunday who told me he fixed the problem. The prob
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There would not be any thresholds on our side.
missing email older than two years
How can I resync my imap email to my windows outlook client because everything older than two years is missing
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@BruceW I didn't even realize i had the serial and mac in that post. I will actually use that as a lesson in my cybersecurity meeting on Wednesday. Do not post before you have your coffee. Thank you for your help, I will call comcast and try to get
Very High Uncorrectables
Installed a 9DB Forward Path Anntenuator which helped a lot. Was going good until Friday. The Coax coming into the house is fine. I check the block on side of house for corrosion and water. Cleaned with Detoxit Nothing. Cleaned both sides of ground wire and reseated both sides of the wire. No improv
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@BruceW Do you have an amplifier in the coax line? If so, try bypassing it to lower the downstream power levels. No Amp. Straight line from outside to cable modem Do you know how long it has been since the error counts were reset? It's
Very High Uncorrectables
Installed a 9DB Forward Path Anntenuator which helped a lot. Was going good until Friday. The Coax coming into the house is fine. I check the block on side of house for corrosion and water. Cleaned with Detoxit Nothing. Cleaned both sides of ground wire and reseated both sides of the wire. No improv
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user_rl9dv8 We are here to help. Was the technician sent to the home for an appointment? Rest assured, we are going to get this sorted out. We would never want to long time customer.
I’m going to cancel service
I’ve been having service interruptions for days now. I get text messages telling me this which I already now. I get text messages telling me the problem is fixed only for the service to go out again. I spoke directly with a technician on my street on Sunday who told me he fixed the problem. The prob
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My son paid for the whole year and i need to cancel what he paid for n get his money returned from peacock. How do i do that
user_54gdbe
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Peacock Premuim is Charging me monthly
I have a paid Peacock subscription that's now linked to my Xfinity account using the same credentials. I need to cancel the paid subscription so I'm only using the free Xfinity version. Please remove and/or unlink the paid subscription from my account so I no longer get charged.
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