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Hello @TWhite99, this is playing on channel 1253, If you go to that channel and it tells you that you need a supbscription then we may need to change your TV package for you to gain access. Have you been able to watch the channel at all yet?
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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Accidental Movie Purchase
I accidentally bought a movie that I am looking to delete the purchase and order for and get a refund.
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Customer Service
Changes to account will dvr erase
If I downgrade some services like those movie channels I don't need and increase internet service. Will this erase my current dvr recordings if I make changes to some services? My current package does not exist anymore.
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X1
@BIslander you do get Dolby Atmos sound on both boxes too, which is nice.
Xi6-T box
Hello I received the xi6-T box for 4k streaming. It said to return equipment but I still have the x1 for DVR. It is hooked up directly to my tv with a cable. Is the xi6-t box just supplemental? Is there a reason to return my x1 box? I am assuming th xi6 doesnt have dvr capabilities so I'm just a bit
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My post is marked private but contains no images
No images. No email address. No bad language. Why is it marked PRIVATE?
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Getting Started
Cloudflare Anycast IPs being blocked by comcast ASBR
I've already attempted to report this issue via Assistant/chat and over a voice call but apparently gaining zero traction or not getting to the correct level of support . During the voice call to support the representative said give it 4 to 6 hours and it should be resolved. I didn't have much hope
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Your Home Network
Im so disappointed in customer support.
Peacock Premium Activation FRUSTRATION 🫤
I have spent hours on the phone with technical support for Xfinity and a miserable amount of time on chat/text support with Peacock to no avail in activating my Platinum account included(free) premium subscription of Peacock from Xfinity. The error message states that I already have an account activ
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@user_p3fheo My team is happy to have helped you get this resolved, and we are always here for you if you should need us in the future. Have a great day.
Ground wire not reconnected after cable buried
A cable was recently buried in front of my townhouse building. During that process my and my neighbor's ground wires were disconnected and not later reattached. It is unclear to me if not reconnecting was intentional or an oversight.
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I'm glad to hear you were able to get the CableCARD paired, @user_87u1ge! We're always on hand to assist with any other questions.
Cable card tivo
Just powered on a tivo with cable card after not being on since 2024. None of the channels are authorized. Do I need to re pair the cable card? My other tivo is ok.
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Gift card Rebate
I was promised a 200$ virtual gift card when i signed up in December. i have not received it and no one in the customers service department seems to help in issuing it. I have called at least 4 times.
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Customer Service
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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Channels and Programming
user_r2tkn9 My team can help with your mobile concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if necessary
Subject: Urgent Complaint – Both Lines Deactivated Without Proper Communication
I am writing to raise a serious concern regarding my Xfinity mobile service. Both of my lines were unexpectedly deactivated without any clear prior notice or proper communication explaining the reason. This situation has caused significant inconvenience, as I rely on these lines for essential commun
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Cancel internet
Hi there, we are moving and need to cancel our service [Edited: "Personal Information"]
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Customer Service
Having the same issue, when I go to the Xfinity site and try and activate the Apple TV, I get the error code something unexpected happen and please try again later. This has been going on for 10 days. Contacting Xfinity, he tried to send me to Apple
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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New wireless cable box not working
We received a new wireless cable box with the Xfinity upgrade kit. My main TV continues to lock up since installing this new box. How do we go about getting a replacement modem?
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Customer Service
Crickets. No one will help
kdovepa
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Peacock Premium Activation FRUSTRATION 🫤
I have spent hours on the phone with technical support for Xfinity and a miserable amount of time on chat/text support with Peacock to no avail in activating my Platinum account included(free) premium subscription of Peacock from Xfinity. The error message states that I already have an account activ
Question