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Good morning @user_04rs7y, when I had to transfer account ownership from my father, we went to the Xfinity Store together, and the account change was processed. If you are not able to make it to the store with your wife, we would be happy to assist w
How do I change account ownership to another person?
I am getting a divorce and moving out of the house. I want to keep the internet that is there for my wife, but I need to change the account ownership to her. Is this possible? How do I make this happen?
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Hi, I'm been having the same problem too.I would like to get peacock started.It's supposed to be included with my xfinity account but I used to pay for it
Peacock activated but can’t get login working
1. I have been a Xfinity customer for many years and when signing up for a new plan Peacock Premium is included in my plan. 2. I have activated my Peacock account, and that’s is confirmed by multiple Xfinity customer service executives but when I try to watch something that is Peacock Premium I am a
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Outlook Android app won't connect to xfinity email
Started yesterday couldn't send email via outlook app. Tried everything then reinstall outlook now won't connect to xfinity. Just says failed
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Xfinity account support
What phone number can I call to help with change to account
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Sign-In and Account Management
GaryR1 As we mentioned above, we will make adjustments in the future for anything we can due to the negotiations. Until a final resolution is made though we can apply them as we don't know the full amount of time we would be making adjustment for cur
Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my
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I agree! Xfinity/Comcast had same issue in 2024 with Bally Sports (Diamond Sports) channel 39 viewing Miami Marlins baseball games in South Florida viewing area and was not resolved until 08-01-24 and missed 4+ months of the 2024 season. Tried strea
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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user_u3lma0 If the notification was from us it's just the advance security feature blocking potentionally harmful websites. It may be something that TikTok would also want to look into as well.
What the world is everycrack.com
I was scrolling through TikTok when I received a notification from Xfinity informing me that they had blocked the website called everycrack.com. I’m wondering if I’m being hacked or if TikTok is being overly restrictive.
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I, too, expect the following: An immediate prorated credit for the loss of Scripps channels A reduction in my monthly bill for as long as these channels are unavailable The option to change or cancel my service without any penalty due to this red
Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my
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35 year VERY dissatisfied customer
Re your failed negotiation w Scripps. My message to management - FIGURE IT OUT. Completely unacceptable that we pay close to $450 monthly for our “bundle” and, in return, we no longer get the local ABC channel. ARE YOU SERIOUS? This demonstrates unbelievable incompetence by your leadership team and
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Channels and Programming
spring162 Thank you so much for the response and update. If there is anyhting else our team can help with let us know.
Hacked and now iphone email not working
My email was hacked and hacker had rerouted all email to their account. I figured that all out, changed my password and got rid of the rerouting but I cannot get my email to work on my iphone. It keeps saying the username and password is incorrect. I have entered username/password that work on my de
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Hi there, @user_n7454m I'm sorry to hear about the trouble you are having trying to log into your email, I totally get how important it is to be able to access emails especially nowadays. To regain access to your Xfinity email on your phone, you like
Cannot access my email on my outlook account
It is still active as I have found it on the Xfinity website, but won’t let me access in my phone even after changing the password.
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Billing
I would like a credit on my monthly bill for several channels that are under contract dispute that I’m not getting
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Billing
Cannot access my email on my outlook account
It is still active as I have found it on the Xfinity website, but won’t let me access in my phone even after changing the password.
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unsatisfactory answer about a reduction in billing.. typical
Will I see a credit on my bill for the loss of ABC? I was paying to have ABC before, and now you are not providing a core channel.
Will you be applying a credit to everyone's bill because you are not supplying a core channel. The price I am paying included ABC and you are not providing that channel.
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@Sklz123 - Please refer to our latest DM for more details, and thank you for your patience.
Xfinity Support
Can I have a provisioning engineer check my model upstream signal? I upgraded to the 2Gig Internet yesterday and bought the CM3000. I spent all day dealing with T1 troubleshooting and I am not confident they sent the right configuration file. I had a technician come by and confirm that the incorrect
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Hi Justin thank you for all your help earlier. While you did fix the issue the next rep reprovisioned my modem again causing it to reboot and when that was done I went right back to my 40 upload speeds. She left it at she opened a ticket and for me
Xfinity Support
Can I have a provisioning engineer check my model upstream signal? I upgraded to the 2Gig Internet yesterday and bought the CM3000. I spent all day dealing with T1 troubleshooting and I am not confident they sent the right configuration file. I had a technician come by and confirm that the incorrect
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user_5d9f78 The only support number we have for customers to call in is 1 800 Xfinity (934-6489) to get assistance with making changes to your account over the phone. We are here though, and experts in assisting with making changes for you as well at
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Xfinity account support
What phone number can I call to help with change to account
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