Xfinity Community Forum

Good Afternoon, @user_9ly9yf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the experience with getting the NOW TV being removed. I would be more than happy to look into the account with you.

XfinityAdrienne

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9 hours ago

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Help with cancellation

I have tried to cancel NOW TV at least 3 times via phone. The agents assure me it's been cancelled, but they keep charging me. This has gone on for months. I can't log in to the NOW portal because it says I don't have an account. Can someone please help?

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Cancel my plan

Cancel my plan effective May 15

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Customer Service

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Please list the phone calls made from this device yesterday evening

user_oxce33

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9 hours ago

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Phone calls made from yesterday and erased

Please refer to above

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Hi there, @user_r9a9bk. Thanks for reaching out to us here on the Community Forum. Sorry to hear about the ongoing trouble. We would be happy to assist. Please send a direct message to us by clicking the chat icon in the upper right corner of the pag

XfinityFrank

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9 hours ago

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Continuing service issue.

signals are delivered compressed. There is a device, which is probably defective on the pole outside, changing this should fix this problem. Comcast sent someone to fix this, more than once. After hours on the phone (with someone who did not speak english very well), and having technicians come to t

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There's conflicting responses on this, it seems.

user_vfne8t

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9 hours ago

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Phishing attempts allowed by Xfinity

I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt

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Continuing service issue.

signals are delivered compressed. There is a device, which is probably defective on the pole outside, changing this should fix this problem. Comcast sent someone to fix this, more than once. After hours on the phone (with someone who did not speak english very well), and having technicians come to t

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X1

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Agree fully with the previous commenters. I pay a fortune on a monthly basis to Xfinity and now losing NFL Network and Red Zone is disappointing especially in light of the recent Scripps nonsense. Please reinstitute these channels.

user_5yzaeu

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9 hours ago

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NFL

Loss of NFL is unacceptable. Please add one more complaint to you count if you are keeping track.

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Phone calls made from yesterday and erased

Please refer to above

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Plan

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Hey there, @sgorti, thanks for reaching out through Xfinity Forums regarding your account. We can assist you with disconnecting your internet services. Can you please send us a Direct Message with your full name and your full address? To send

XfinityJeniece

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9 hours ago

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Disconnect internet services

I want to disconnect internet services ASAP. Someone can help me with that.

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Home internet not working

When I try to connect to my internet, it says internet not available

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Your Home Network

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user_5w6dpq, you should be able to sign in to xfinity.com/myaccount, and over on the right side, there should be a drop-down that says email. Let us know if you still need help.

XfinityAngie

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9 hours ago

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Access My Comcast.net Email [Edited]

How do I access my comcast.net email account? [Title edited to remove personal information - email address]

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

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9 hours ago

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Disconnect internet services

I want to disconnect internet services ASAP. Someone can help me with that.

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Hello @user_vfne8t and thank you for posting your concern on our Xfinity Community forums. 877-392-1494 is actually a valid Xfinity toll-free number used to reach our team that handles issues with orders for Xfinity Wi-Fi Extenders referred to

XfinityCliff

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9 hours ago

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Phishing attempts allowed by Xfinity

I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt

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Disconnect internet services

I want to disconnect internet services ASAP. Someone can help me with that.

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Customer Service

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user_iz39g0 Welcome to our community forum! Thank you for reaching out so we can make sure that cable is buried properly. In most cases, these should be taken care of within 14 days. I will collect your information, find your account, and reach out t

XfinityEmilyB

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9 hours ago

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When will my cable be buried

My cable was hooked up on April 10. When will it be buried?

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Phishing attempts allowed by Xfinity

I find it extremely suspicious that phishing attempts from a third party started the day after switching to Xfinity. There is almost certainly a deliberate or unaddressed leak of personal info, and from what I have seen online posted by other folks, this is a well-known problem. The phishing attempt

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Customer Service

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Help with cancellation

I have tried to cancel NOW TV at least 3 times via phone. The agents assure me it's been cancelled, but they keep charging me. This has gone on for months. I can't log in to the NOW portal because it says I don't have an account. Can someone please help?

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Billing

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Hello, mshell077! Thank you for reaching out to us here for help with your credit request. Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest

XfinityThomasA

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9 hours ago

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Im paying for NFL network why is it gone?

I should get some sort of refund on my enormous bill if NFL network is gone

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When will my cable be buried

My cable was hooked up on April 10. When will it be buried?

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Customer Service

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Help with rewards download

This is the second week I have not been able to get any of the rewards offered. I've cleared my cache, redownloaded the app and tried another device. What can I do to get the movies and rewards I should receive but cannot

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Xfinity App

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