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Need help setting up Apple Mail after Xfinity-Yahoo switch
Can access Yahoo mail online but when Yahoo is installed on Apple Mail, the Mail app does not "connect" with the Yahoo server.
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Thank you for your reply. I clicked on xfinity.com/yoursubscriptions and signed in. It shows me "Activate and get info about your subscriptions" and "Add & manage subscriptions" and then "Frequently asked questions". I don't see any subscriptions
Lots of trouble with xfinity assistant chats in trying to get Peacock as a Diamond Rewards member
Problem I'm trying to get Peacock through the rewards since I'm a Diamond rewards member. When I click on the "Get Peacock Premium at no extra cost" link, it tells me that it's already been claimed and I can go " Go to Activate Peacock. (embed: https://www.xfinity.com/activate-peacock). peacocktv.co
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ESPN Unlimited
Just saw that comcast customers are supposed to get ESPN unlimited in a couple of weeks. Anybody know anything?
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X1
Happy Friday user_57dg9o, and thanks for reaching out here in our community for help! Above all I have to let you know how much we appreciate all the years you've spent with us to become a Diamond tier member of our Xfinity Membership, so I definitel
Lots of trouble with xfinity assistant chats in trying to get Peacock as a Diamond Rewards member
Problem I'm trying to get Peacock through the rewards since I'm a Diamond rewards member. When I click on the "Get Peacock Premium at no extra cost" link, it tells me that it's already been claimed and I can go " Go to Activate Peacock. (embed: https://www.xfinity.com/activate-peacock). peacocktv.co
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Xfinity Assistant, Phone Line, and Wifi Extender Pro during Outage
Has anyone been having an issue with the Xfinity assistant just going in loops asking you to login (even though you are logged in) and then if you call in, the service will disconnect you saying "there's an outage in your area". Yes, I know there's an outage. However, I have a product (Wifi Extender
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Your Home Network
@LabManCam FWIW, according to that trace output, the latency difference is negligible between hops 9, 10, and 11. The latency increase happens at hops 14 through 17. Upon looking up those IP addresses' geolocation information, most of the geolocation
Issue with backend routing causing unstable pings in games - Path of Exile 2
When attempting to identify a stuttering issue within the game, I started to look into the network route that is being used to connect to the Path of Exile servers. This is happening when attempting to connect to any of their servers throughout the US. When connecting to their CA server - 64.87.41.9
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blufur1 Did you get a new remote with the new TV box?
Voice Control pairing not working.
I just got a new XI6 box and a remote. It all worked for a few days and now the voice control does not work. I tried the resetting and the three digit code of 981 to no avail. I can pair the remote to my TV and my receiver, but it does not allow me to get voice control. I can control channels and ev
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@Doccos @XfinityAlfonso Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public
Coda56 re-provisioning
Hello, we are only getting 600 down on 1gig internet service. Please help!
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Greetings, @sheas19! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your trade-in credits, and I want to ensure
Device credit still not applied
I have yet to receive my device credit for my recently upgraded phone. I’ve had to pay the full monthly amount three times now and my current bill still doesn’t show the credit, which would mean I will have to pay another full monthly amount on 2/15/26, making that a total of 4. As for the current c
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I understand where you're coming from, @user_o1yrzv. We have a specific escalation process to follow in order to properly report issues like these to the correct team(s). If you are willing to help us document this feedback and send it up with a tick
Can't view my bill
I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.
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I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions o
Asking for refund
I stopped my service and returned all equipment in late June. However, monthly payments continued to be drafted from my bank account through the autopay setup. Unfortunately, I did not notice this issue until early October. I have since asked my bank to reverse the payments for September and October
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outages
for more than 2 months my net goes out at least 10 times per day, sometimes more but never less....im not computer smart so please help without trying to send me a link cause i dont know what im doing!
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Customer Service
This does not work. I got a new Xi6 yesterday and the new box doesnt want to pair either. When working with AI, it says that the Xi6 is not implementing Bluetooth connection. One sympton is that the LED flashes when I hit the buttons.&nb
Voice Control pairing not working.
I just got a new XI6 box and a remote. It all worked for a few days and now the voice control does not work. I tried the resetting and the three digit code of 981 to no avail. I can pair the remote to my TV and my receiver, but it does not allow me to get voice control. I can control channels and ev
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First. Please try starting here if you wish; https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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Internet Service
The Comcast customer service has always been disappointing but the internet service was reliable so the tradeoff was worthwhile. Key term there is 'was'. Now I find the internet service to be substandard at best. Slower speeds and frequent outages with no updates, information, or compensation. [Edit
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