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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I want to cancel Xfinity wifi
Hi, I am moving to California Tommorow, so please stop Xfinity service by tomorrow (Feb 11). I will start Xfinity service again by March 1st in California. So please stop the Xfinity service. I will return the wifi box as soon as possible
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uas300 Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click the "Direct Message" icon&b
talk to a supervisor
Changed my tv plan and internet speed ONLY but somehow they dropped my landline. We've had that number for 30 years and they released it. Said they were able to recover it but there is still no dial tone so we can't dial out or receive calls. And somehow they removed half of the recordings that were
Question
I am receiving verification codes about an hour after requesting one .
verification code
I'm trying to receive a verification code from Wellabe.com & have been told it is an issue with Cpmcast .How can I resolve this ?
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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Why is my Internet? My TV is not working
Can you let me know the problem where my Internet and my key was not working?
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Just e/mail .This is the only device I'm using.
verification code
I'm trying to receive a verification code from Wellabe.com & have been told it is an issue with Cpmcast .How can I resolve this ?
Question
Hello, @davidr1! Thank you for creating a post about your program rental billing concern. Something like this, making a review of the purchase details necessary, will require a closer look and private conversation. And our team is happy to help! Coul
xfinity support
I accidentally purchased Armageddon after renting it elsewhere - I have not watched any of it - I would like my purchase refunded.
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The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the TV help section.
dvr 4K box
Very confusing and non-answer results form Xfinity Direct Message Support. Current equipment on 1 4K TV: Main cable box XG2v2-P and Wireless Xi6 HD 4K Box, also have a X1 wireless router. After having issue with Prime Video, I was told to upgrade my old Main Cable Box XG2v2-P to a XG1v4-a DVR to sol
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Outages
We have been without Internet for 2 1/2 weeks. I can't get anyone to even give me an estimate of when it will be restored. My daughter submits ALL of her school work via Internet, and I work from home. We need our service, and we need to know when we can expect it to be restored. After our power wen
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I just used the in game stat graphs that they show. So who knows if they are accurate or not. Once I was talking to support they made me use pingplotter while I was connected to the server. I think cheating in Valorant is not super common, but the d
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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Hello and welcome to Comcast. Thank you so much for reaching out to us regarding your Peacock subscription. You are in the right place and we are happy to assist you today. @user_35i1s3, Are you getting an error message when you try to log in?
Peacock Premium not working
I have an active Peacock premium account being a Diamond member. It still shows in the rewards that I'm active, but am unable to log in.
Question
Hi user_wc3xj4! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us and taking us with you to your new address. Please know my team is always here to support you with your service needs. To further assist and ensure the
Landline not working
I recently upgraded to the Xfinity gateway and my internet is working great but my landline has no dial tone. I have tried plugging my phone directly into the modem and it still does not work.
Question
user_iuu7hw, Hi there! Thanks for taking the time out of your Wednesday to reach out. I can understand the importance of receiving those verification codes to help keep your accounts secure. I would have the same concern if I were told that it was an
verification code
I'm trying to receive a verification code from Wellabe.com & have been told it is an issue with Cpmcast .How can I resolve this ?
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Phone number to speak to rep
I'm not tech savvy. I need to talk to a person. Need phone number
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
talk to a supervisor
Changed my tv plan and internet speed ONLY but somehow they dropped my landline. We've had that number for 30 years and they released it. Said they were able to recover it but there is still no dial tone so we can't dial out or receive calls. And somehow they removed half of the recordings that were
Question
I am having this exact same issue. When I transferred both my wife's and my line over to xfinity mobile from ATT&T it was due to the promise that "within a couple of months you will be able to upgrade your phones". We have had internet for 6 mont
Ineligible for device payment plan despite 800 credit score, years of on-time payments
I am recently trying to get a new phone plan via xfinity with a new phone and upgrade my wife's phone. Unfortunately I keep receiving an error message that says I'm over the number of lines I can have on device payment plans, which is currently 0. I have a great credit score and have never missed xf
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user_mgr92 Good afternoon! We appreciate you sharing your experience with the recent enhancements and upgrades to your neighborhood network. Doing network enhancements and repairs are imperative to keeping your services working in the best ways possi
XfinityKassie
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Repeated 2hr Outages re-occurring since January
My internet has been unreliable for the last month or so, ever since Xfinity did some work to "enhance the network" in my area on January 15. The issue appears to be happening throughout the neighborhood (based on some conversations with neighbors) and the fact that the issue comes and goes without
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