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4 Days Without Service – Neighborhood Outage – Requesting Line Technician (OSP)
I have been without internet for 4 days now. My Comcast modem is stuck with a blinking 'Online' light and cannot connect to the network. My neighbors on the same street are also reporting a total loss of service, while neighbors on other providers (Verizon) are fine. This suggests the issue is with
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Customer Service
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
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Flex
@XfinityDena The "Safe List" in Comcast email is not the same thing as a "white list" in other email programs. The safe list in Comcast (if enabled) only allows incoming emails from contacts that are on that list----------nothing else will ge
email from Brother always goes to Spam. How to whitelist?
When my brother send me an email it always goes to the Spam folder. How to white list and don't send me to the Customer Security Page as that is useless.
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@user_3iwukc - the chat button shows up by only after you login the forum
very frustrated with Xfinity today & still no XB10 modem for me
So frustrated right now. I chatted with a Xfinity agent this morning asking if the XB10 modem was available in San Francisco. The Xfinity rep told me that my local Xfinity store did not have the XB10 but I could go to the Xfinity store in Daly City where they had ten XB10 modems in stock. After driv
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How do I contact you. When I add my account nuber it was considered personal information and deleted.
Xfinity changing my servic without my permission
Xfinity has a serious issue. I have been told multiple times in chat sessions, through emails, and verbally over the phone, that if I accept a $30 a month discount, I would not lose my grandfathered cable plan. I did. Chat session number is [Edited: Personal Information]. I have copies of the emails
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Bill varies between $65 and $85 monthly
Can someone tell me why my bill is $65.00 one month, $85.00 the next month, $65.00 the month after that, and now i'm billed $85.00 for the upcoming month? It makes no sense. These are the "regular monthly charges".
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upgrade to Peacock Plus without ads
How do I get an upgrade to Peacock Plus without ads?
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Customer Service
Bill varies between $65 and $85 monthly
Can someone tell me why my bill is $65.00 one month, $85.00 the next month, $65.00 the month after that, and now i'm billed $85.00 for the upcoming month? It makes no sense. These are the "regular monthly charges".
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Billing
Hi Qbolt23! We appreciate you taking the time to visit our Xfinity Forum and connect with us. We certainly want to look into this fluctuation of your bill as well as address any other service needs. To best assist you with this, please send us a Dire
XfinityAmira
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Bill varies between $65 and $85 monthly
Can someone tell me why my bill is $65.00 one month, $85.00 the next month, $65.00 the month after that, and now i'm billed $85.00 for the upcoming month? It makes no sense. These are the "regular monthly charges".
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