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Phone stuck on busy
My landline has three handsets. We can't find one of them. The two handsets we have show the line is busy. How can we get the phone to work.
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Home Phone Features
Unethical and Incompetent Service
We called Comcast to reduce the number of movie channels we were paying for in February of 2026 (Acct. [Edited: "Personal Information"] and customer at this location since 2007) because the bill was nearly $400 per month for a place we only visit 2-3 months per year. They said the bill was reducing
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Billing
This is ridiculous!! I’m furious. I will be looking for other options. Over $200 a month and you’re squabbling over money with your affiliate! Give me one reason to stay with Xfinity?
No more NBC
Apparently limit has failed to negotiate contracts to get local NBC and other critical channels in any areas of Florida. I pay an insane amount already for cable and now I don’t get my normal programs? Seriously? I will be calling today to switch providers and drop xfinity
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Thank you. The only filter rules I have set up are from friends. Nothing for businesses.
Not receiving Car Rental Confirmation emails from National Car Rental - email address:[Edited]
I'm not receiving Car Rental Confirmation emails from National Car Rental - email address: [Edited: Personal Information] Is this something in my settings blocking the email from coming thru?
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In regards to the removal of Scripps channels, we deserve to receive either a credit to our accounts or to receive other new channels to replace those channels that are now unavailable. The packages on our accounts are for certain channels and since
Scripps channels gone
Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that
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user_0zib1w Thank you for checking your spam folder. I also included the filter rules. Have you checked those settings?
Not receiving Car Rental Confirmation emails from National Car Rental - email address:[Edited]
I'm not receiving Car Rental Confirmation emails from National Car Rental - email address: [Edited: Personal Information] Is this something in my settings blocking the email from coming thru?
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@Frran you're paying $10/mo for 36 months for a total of $360, which is more than the watch is worth. It's not a good deal. Look at all of the other comments in this thread and you'll realize that it's a total scam.
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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user_f3jugg We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have a better understanding of your concerns, are you a new customer that jus
The bill is not correct
I took the package supposed to pay $40. But i am paying $80. Please fix all incorrect bills and give credit please
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Greetings, @kgybjgiy! Thank you so much for taking a moment out of your busy day to leave a post on our community forum. I'm so sorry to hear you're having issues with this unreturned equipment, but you have definitely come to the right place for ass
BEYOND DISAPPOINTED
I have fought with Xfinity for the past 5 years because they were one of the only service providers in my area this was my last straw with them. I recently moved out of my house with my roommate. I moved to Colorado, my roommate stayed in Florida. I asked him to drop off the box at the store at the
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I have continually checked my spam folder for the emails; nothing!
Not receiving Car Rental Confirmation emails from National Car Rental - email address:[Edited]
I'm not receiving Car Rental Confirmation emails from National Car Rental - email address: [Edited: Personal Information] Is this something in my settings blocking the email from coming thru?
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As an example, I just ran Ookla again this morning and the download speed was 46 mbps and the upload was 20.
Inconsistent download speed is making participation in on-line Zoom meetings really problematic
I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti
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user_26b16o You can definitely wait for the next statement, but I would also like to double-check and make sure the account is set up correctly. We can give blanket advice on billing, but can't promise accuracy unless we have the account pulled
Billing Update Inquiry
Hello, I switched my internet plan to the community bulk package starting April 1. I received an email showing a charge of $28.33 for last month, but the website and mobile app still show a balance of $50.00. Could you please let me know when the billing information will be updated? Thank you.
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The bill is not correct
I took the package supposed to pay $40. But i am paying $80. Please fix all incorrect bills and give credit please
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Billing
BEYOND DISAPPOINTED
I have fought with Xfinity for the past 5 years because they were one of the only service providers in my area this was my last straw with them. I recently moved out of my house with my roommate. I moved to Colorado, my roommate stayed in Florida. I asked him to drop off the box at the store at the
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Customer Service
Hello, @Frran that's a great question. The $10 is the current price for either a straight data plan or paired to your Xfinity Mobile line. Here is some more helpful information: https://www.xfinity.com/support/articles/smartwatch-plans-overviewThe Xf
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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Thank you for taking the time to share your feedback! We always want you to have the best experiences and have shared your compliment with Catt and her leaders. Thank you for choosing Xfinity!
XfinityMonica
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Catt is the MVP of Customer Service
Catt could do a TED Talk on how to provide exceptional customer service. She maintains a professional demeanor while also being caring and personable. Her customer service is exemplary. She is an asset to your organization!
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