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$200 dollar gift card
I was told I would receive a $.200 gift card after 55 days of service, I saw it was scheduled for May 13 th I have yet to receive a gift card. After reading all the complaints on this gift card scam, I’m filing a complaint with the FCC, as well BBB and contacting all three news channels to see who e
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Customer Service
Salisbury infinity review.
I was a customer at the xfinity in Salisbury Maryland. I only went in to transfer my internet to another apartment but instead of doing that an employee by the name of REN added a service to my account that I did not ask for . This should not happen an I had to get another employee to help me take i
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Customer Service
Internet Intermittent
Internet intermittently cutting out. It all started after I installed a new router that Xfinity asked if I'd like one sent to me. I installed it a few weeks ago. Internet started cutting out every so often. This past weekend I returned from out of town to find out my home network was wiped out. I've
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Your Home Network
DVR access on tv
two weeks ago on a Sunday night DVR stopped showing as enabled on tv menu. I still have DVR service on line but not with remote on tv. Talked to customer service for hours multiple times with no help. Had a technician visit who said everything working fine and it is just an outage but no outage exis
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X1
I have sent a note to xfinity support with all the details, per your instruction.
Disappoined with Xfinity
After over 20 years of being a loyal customer to Xfinity, i decided to try a streaming approach to my internet/entertainment needs. Xfinity thanked me by charging me for a mobile phone that i never used. I only accepted the mobile device in November '2025 in order to get a better price with a packag
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Thank you for letting us know @user_c0c9dm, and we are sorry to hear that it is just leading you to the same dead end. Are you able to rejoin us in DM so we can better assist with investigating your ESPN Unlimited concerns?
ESPN unlimited
Unable to activate espn unlimited even though it is included. I don’t have or never received the activation email that people got. Contacting support has been no help. It shows that it is included but I don’t see anywhere on how to activate. When I click on activate subscriptions, it shows peacock a
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Hey @user_3ruwy9. Thank you for visiting our official Xfinity Forums Community support page. We will be more than happy to assist with the Last 9 issue you are experiencing. It is one of my favorite features so I can quickly go back to something I re
My last watched list is not updating
Even after I clear the history, it goes back to showing channels I don’t even use. I mostly record and watch recordings but I have two kids and a full time job so I can never get through a full episode of anything. I record so many things that going through my whole list of recordings every time jus
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@user_sxct70 Let us know if you continue to have issues after the swap. My team wants to make sure this gets resolved.
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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I actually did get an email, but it just leads to the same dead end.
ESPN unlimited
Unable to activate espn unlimited even though it is included. I don’t have or never received the activation email that people got. Contacting support has been no help. It shows that it is included but I don’t see anywhere on how to activate. When I click on activate subscriptions, it shows peacock a
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Please look at this thread.
ESPN unlimited
Unable to activate espn unlimited even though it is included. I don’t have or never received the activation email that people got. Contacting support has been no help. It shows that it is included but I don’t see anywhere on how to activate. When I click on activate subscriptions, it shows peacock a
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New Customer Service Failure: 4 No-Shows and 2 Weeks Without Internet
am writing this because I am beyond frustrated and frankly shocked at the level of service I’ve received as a brand-new customer. I signed up for service and was promised an installation last Saturday. It has been a downhill experience ever since: Saturday (initial apt): Tech arrived but stated they
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Customer Service
glad to know this isn't just happening to me with the app. it's been going on for over a week now..I can only access rewards through the webpage
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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@user_vt5z1d I just got forced to move my Comcast to yahoo and it [Edited: Language"].. Advertising in inbox, difficult to use. Been a Comcast email holder for 20 years. If I would have wanted to deal with yahoo I would have for free and not pay Co
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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Accepted Solution
Thanks for working with our team to get the arm/disarm button working again, @user_6zu3mq! Our community is filled with knowledge to fix any problem. We appreciate that you are part of it! For community knowledge, when your account is linked to mor
Xfinity Home iPhone App
Hello. This evening I tried to access the Xfinity Home iPhone app on my phone and I got a message saying "Your home monitoring has moved to the Xfinity app. The Xfinity Home app no longer support Self Protection. Switch to the Xfinity app to continue enjoying your service plus even more features lik
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Thanks for working with our team to get the arm/disarm button working again, @user_6zu3mq! Our community is filled with knowledge to fix any problem. We appreciate that you are part of it! For community knowledge, when your account is linked to mor
Xfinity Home iPhone App
Hello. This evening I tried to access the Xfinity Home iPhone app on my phone and I got a message saying "Your home monitoring has moved to the Xfinity app. The Xfinity Home app no longer support Self Protection. Switch to the Xfinity app to continue enjoying your service plus even more features lik
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I just got forced to move my Comcast to yahoo and it [Edited: Language"].. Advertising in inbox, difficult to use. Been a Comcast email holder for 20 years. If I would have wanted to deal with yahoo I would have for free and not pay Comcast over $200
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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This is just a post for closure on this issue. I worked with someone through direct message and we found that my issue occurred when I linked a relative's account to my Xfinity ID and it became the default account under my ID. I followed the below st
Xfinity Home iPhone App
Hello. This evening I tried to access the Xfinity Home iPhone app on my phone and I got a message saying "Your home monitoring has moved to the Xfinity app. The Xfinity Home app no longer support Self Protection. Switch to the Xfinity app to continue enjoying your service plus even more features lik
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Howdy user_qiu1h1 👋 I appreciate you stopping by and stoked to hear about your recent upgrade! New phones are always exciting 👏 I understand how crucial the email is to any phone experience, so I'm glad you dropped by for us to help. Since getting
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Switched phones and can't get my comcast or outlook email
Went from Samsung 23 to Samsung 26 ultra
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