Moving through the Xfinity assistant response tree via the Now Portal link will eventually connect you to someone from the NOW support team, @user_fq3oq0 . We would love to assist as this has been a frustrating experience for you thus far, but we lac

@user_b4dkwb I am sorry to hear you were having issues with activation. We would be happy to take a look. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on

Hi there @user_c0m7pl. I am sorry to hear that you are having troubles with migrating over to the new Yahoo email server. Did you get an message with the invitation to migrate over to Yahoo?

Hello @Todd-Fred Sorry to hear about the reward that said gone. This unfortunately was just a timing issue. Rewards do expire, so it is important to jump on ones that you want quickly. Rewards are refreshed every Thursday afternoon.

I had to give up on getting my Disney Hulu for free and went directly to Disney and had to pay for it. Xfinity says I missed the cut date and after fighting with them for over a month and many hours on phone they just kept trying for me to change my

Good morning @user_xczyjs, and thank you for your feedback. I am glad to hear that the issue is resolved and the positive experience you had with the tech. In the future if you have any issues, please don't hesitate to reach out to us here. Our Xfini

My Paramount + through my xfinity box is doing the same as all these other comments. Not just 1 certain show but all of them.  For the price I pay for cable this is completely ridiculous.  Someone should be able to fix the [Edited: "Profan

Xfinity’s new program STINKS. Platinum member. I checked out rewards twice Thursday morning. Thursday evening the page refreshed and there is a reward I would have liked to have but it said “GONE” everyone the rewards program has been removed and re

@user_dsnj5w​ I haven't seen that article. I've been searching all evening for NHK after receiving it for 10 years in NYC and in Philadelphia. It just vanished. We're missing it terribly. Can you tell me where you saw that article and if it's dated

@mayuko1209​ We too are extremely upset with the loss of NHK. We have family and friends in Japan, in fact we do some work there as well. It's been a great blessing having NHK available for years. But this sudden vanished channel, no notice, not warn

@XfinityDemitrius​ can you explain how that makes it different than all of the other existing devices that act in a similar manner and don’t have this issue? Pretty much every router I’ve worked with, Xfinity provided or otherwise, has had the abilit

@user_g6zypi​ We - like you just realized we no longer have NHK. I've been active watcher of the channel for years. We have both immediate family and friends who live in Japan and we depend on it to keep abreast of news, developments, earthquakes, et

I contacted Xfinity Direct Message Support and was given this response which is something totally different than I was told by the other multiple agents I have spoke with since last Sunday. So what is truth? What is "misinformation"? Why do the agent