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No. I payed for the subscription but it does not work on my Xfinity.
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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Final detailed mobile bill
I recently moved to another state that does not have Xfinity so I had to cancel my account including my mobile lines. I am trying to get a final detailed bill from Xfinity that shows a breakdown of the number of payments made (e.g., 12 of 36 payments) for each mobile device in addition to the final
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Devices
Gaming Lag and Packet Loss Issues
Hello, I am having significant packet loss and network interruption issues when gaming on a PS5 with wired (Ethernet) connection. I have tried all of the basic, recommended fixes (restart modem, check wires, replace Ethernet) and nothing seems to work. I am realizing the more I look into it, packet
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Your Home Network
Technical issue bad managed
I’m writing after countless hours being unable to navigate customer service. I got a new modem sent to me, which started causing my network to drop. I contacted customer service repeatedly, the AI would gaslight me that the network was fine, I connected with live agents many times, and they would al
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Billing
I completely agree with the complaints above. This poor customer experience is totally unacceptable especially given the rate we are being charged. I expect the following: An immediate prorated credit for the loss of Scripps channels A reduction i
Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my
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Technical issues/customer service issues/ Refund requested
Hi, I’m writing after countless hours being unable to navigate customer service. I got a new modem sent to me, which started causing my network to drop. I contacted customer service repeatedly, the AI would gaslight me that the network was fine, I connected with live agents many times, and they woul
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Customer Service
Hello @CornfedMTdads and thank you for reaching out on our Xfinity Community Forums! We can definitely assist you with your concern. 😀 To do so we would need for you to send us a direct message that includes your full name and service address.
Cancel my service
I need to cancel my service and the fact that you are trying to require me to speak to a member is absolutely unacceptable. Please respond and cancel my service.
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Cancel my service
I need to cancel my service and the fact that you are trying to require me to speak to a member is absolutely unacceptable. Please respond and cancel my service.
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Sign-In and Account Management
I know it can be frustrating when dealing with programing changes. Most of the channels that we offer are owned by media companies other than Comcast, which means we need to pay those companies in order to bring their channels to our customers. We ne
Scripps
I'd like to file a complaint regarding Scripps not renewing their contract with Comcast/Xfinity. It's not right that I have to subscribe to another streaming program to be able to watch ABC -Tampa, FL. I pay a total of $76.50 a month just for the Choice TV with Broadcast fees and additional fee for
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user_ejrsio Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Misrepresented promotion and Unprofessional service
To Customer Support Management, I am writing to formally express my extreme frustration regarding a billing error on my account and the unacceptable level of service I received at your Daly City location. In December, prior to traveling outside the country, I upgraded my phone based on a promotional
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This is the reply: Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for
TBS is down on Xfinity
TBS is down on my TV. Recycled system as suggested from Xfinity Help Page. No good. No Picture or Sound. All Pixelated. Missing Michigan/Alabama Basketball Game. Can't find any7 way on the support page to report outage.
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Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but onl
Having a problem with sports stations
I have been having multiple issues accessing NECN, NBC sports Boston and NESN. also stations buffering. I have spoken to multiple people who Say that is the signal, some have said that there’s a problem with Xfinity and licensure. Some tell me that the problem is fixed permanently and it’s not can s
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Chip_h Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service
So called Manager at Jessup, MD [Edited]
On March 16, I visited the store to complete account changes previously outlined by a phone representative. Instead, my account was altered without my authorization, and the issue remained unresolved. Consequently, I scheduled an appointment with [Edited: "Personal Information"] for March 17. Despit
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@XfinityAirelle Thank you for your reply and apologies Airelle. I'm not sure where you fall on the Xfinity corporate ladder, but I would like to make two requests and that both be escalated to the highest level you can reach. First, because it is s
So called Manager at Jessup, MD [Edited]
On March 16, I visited the store to complete account changes previously outlined by a phone representative. Instead, my account was altered without my authorization, and the issue remained unresolved. Consequently, I scheduled an appointment with [Edited: "Personal Information"] for March 17. Despit
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user_e4blxh Thank you for reaching out with your billing concerns! Once rental equipment is returned the monthly rental charge is removed from the account. If the equipment was returned when the account was closed then the monthly charges for the equ
Monthly charges for unreturned equipment
My bills have included an extra $30 (2 different $15 charges) monthly for unreturned equipment. This has been going on for close to a year or more. I just canceled my service at my local store and returned all my equipment (4 items total). I would like to be reimbursed for those charges on my previo
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Technical issue bad managed
I’m writing after countless hours being unable to navigate customer service. I got a new modem sent to me, which started causing my network to drop. I contacted customer service repeatedly, the AI would gaslight me that the network was fine, I connected with live agents many times, and they would al
Question