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@XfinityJeff I tried to access cnn.com and it would not let me. I rebooted the router last week but today 4/13 it is dropping again.
Cisco VPN Anyconnect and new Xfinity Router V8
Ever since I received this new router my laptop computer that is provided by my work drops the VPN Connection. Our company uses Cisco VPN Anyconnect. It drops every few minutes and often cannot connect via the VPN. Steps I have taken to troubleshoot. 1. I am able to connect via the Personal Hotspot
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Scripps Programming
Scripps programming no longer available. Unhappy with this loss. Please return this programming!
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Channels and Programming
user_dgzq52 Thank you for taking the time to reach out to us here on our Xfinity Forums! I can definitely understand wanting to make sure that you are getting the best value for your dollar. There are a lot of benefits to having mobile service with u
Why should I switch
I have 2 lines with tmobile, my total bill is $60 a month. What is my incentive to switch to xfinity? They offer 1 line free for a year and a temporary discount on my internet then I would be paying the same or more then tmobile.
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I've signed up for YouTubeTv so I could watch wptv. Comcast/Xfinity is horrible and we are very limited in our area for alternative services. My bill is close to $300 monthly. They DO NOT care fore their customers, just try and use the customer servi
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
bigv8jeep Thank you again for reaching out and giving us the opportunity to look into this for you. We are hopeful that our X-Class internet will be available in your area soon, so that the XB10 can be provided to you. Have a great week, and thank yo
X2 xb10
X2 customer here in a new edge out market (Lehigh Pa) I’ve been trying to get an xb10 for several months. I’ve had my time wasted by several store associates, and chat associates. It seems like customers have more luck here. is there anyone that can help me get an xb10??? my equipment behind the mod
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This is not acceptable. We will be changing our carrier due to this. what a shame...we have been with Comcast for years but it's obvious you don't care.
When are we getting NBC back??
How long is Xfinity and Scripps going to hold our NBC station hostage? Xfinity claims they want to keep our service affordable, but $300 a month for poor choices of stations and frequent price increases for no reason is NOT affordable in any way! I'm looking at alternatives NOW
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Greetings, @user_zxk1gl! Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these recent billing issues. You have definitely come to the right place for assistance. If you could send our team a dire
Xfinity Support
Greetings, I have been a faithful customer for 7 years and always made payments as I could. This year have been rough for me financially and health wise. So March, I heard my payments didn’t go through so last week Friday I spoke to a chat agent and asked can I make a payment arrangement so I can at
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How can I get wptv back Note: This comment was created from a merged conversation originally titled Return programming
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Xfinity Support
Greetings, I have been a faithful customer for 7 years and always made payments as I could. This year have been rough for me financially and health wise. So March, I heard my payments didn’t go through so last week Friday I spoke to a chat agent and asked can I make a payment arrangement so I can at
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Billing
Hello, @user_dbb69i Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcas
Loss of Scripps channels
I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available
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Troubleshoot
The service to fix the issue on line has been done over a week I keep going to correct different issues and I get a blank screen no response.
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Xfinity Compliments
That is a very good question. I would like to know the answer as well, some kind of credit or compensation I would expect from Xfinity I’ve been a customer for decades literally.
Scripps dispute
Since we are no longer receiving CBS, I would consider this a good reason to leave Comcast. The 3 basic networks should be guaranteed above all else! We are long time customers and pay way too much for this kind of disruption. This seems to have little to do with tue price we pay and everything to d
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I am having the same issue and have never gotten an answer to my issue. Back in September 2025 I purchased a new iPhone 17 from Xfinity which was ordered via an Xfinty calling me with a discount of $400 paid as a monthly bill credit over 24 months.
user_e10374
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Device credits not showing up on bill
We are not seeing the promised device credits listed on our bill. Can someone look into this? It appears we are being overcharged. We were promised that if we switched from another mobile company and signed up for 24 month payments we would receive monthly device credits for both phones. Currently b
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