Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

user_dqio22 I'm terribly sorry to hear that you're having trouble with your TV boxes and the replacements. Have you tried the Xfinity app/website to activate the box there, or run the troubleshooting steps there as well to auto-detect the error codes

@user_lv8c5g i cannot log into email You'll need to give us more information in order to help you.  How are you trying to log in?  Are you going to webmail or using a third party email app like Outlook, Thunderbird, Apple/MacMail? 

user_bid7uy Thank you for stopping in for help with your email password. Could you tell me a little more about the issue so we can better help? Where are you accessing your email? @Again asked as well, but when was the last time you were able to

@tavo I am trying to get into this email to get a code[Title Edited: "Personal Information"] https://connect.xfinity.com/appsuite  <----- try here

Maybe if the FCC paid attention to this issue instead of Kimmell this could be resolved. Everyone on this support chain should send a complaint to the FCC!

There is no way to cancel services aside from speaking to customer service agents who only try to upsell you on more items and, in the end, the services are still not cancelled.