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So bottom line I am done unless I move to Yahoo and then re-configure Outlook with Yahoo IMAP settings if I want to keep my comcast.net email. At this point in my life I am in no position to change my email address and I just lost my husband and not
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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You can review the steps to perform a X1 System refresh through our online article. To get that accomplished you'll need to: Press the A button on your remote control, or visit the Help section in Settings. (Saying “S
30 second skip on remote
The page up/page down buttons were programmed for 30 second skip/15 second rewind on my remote when watching live TV. In the last week, those buttons are operating differently. The page up now jumps around 10 - 15 seconds forward and the page down rewinds about 30 seconds. Why the change? This featu
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Ineligible for rewards as Primary
I’m unable to use rewards as the primary user because clicking on the option shows an error message. I also cannot access my inbox for my email. It goes to a faq page.
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Sign-In and Account Management
Missed Peacock Activation
Hello, I have 1 Gig speed wifi which comes bundled with Peacock, but it does not show up to let me activate it at https://www.xfinity.com/yoursubscriptions . Then when I go to https://www.xfinity.com/digital/entertainment-management/internet to add a subscription it says I have Peacock included. If
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Customer Service
Thank you for reaching out here. Our internet service is not required in order to have TV service with us. The only effect without the internet is some of the features on the X1 cable box.
Cancel internet but keep tv
Is internet required for xfinity tv service? I don’t need internet but would like to keep tv
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https://bp.fortumo.eu/error/ Sorry, there was an error. Please, try again later. I've tried everything, I've tried several browsers in incognito mode and it still doesn't work
Activation peacock
I've been trying to activate the Peacock membership that Xfinity gave me for months, and I keep getting an error! Xfinity sends me to talk to Peacock, and Peacock sends me back to Xfinity.
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Adding second name to bill
Hi, how would I go about adding a second person (spouse) to my bill, for proof of residency purposes? Thanks.
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Customer Service
question not answered and the problem has not been fixed, it is actually worse. severe distortion and pixellation on live channels 702, 703, 705 and 707 live tv day and night. unwatchable for days. i have contacted xfinity support directly and the pr
TV Pixelation is VERY BAD now
After Xfinity upgrades in my neighborhood Cable TV is VERY Pixelated. Please resolve this!!!
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Cancel internet but keep tv
Is internet required for xfinity tv service? I don’t need internet but would like to keep tv
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Customer Service
Good afternoon Going_to_cancel. I can assure you that is not the experience we want for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat ico
Terrible Store Experience – False "Ready" Notification and 45-Minute Wait
I am writing to express my strong dissatisfaction with the service at your Seattle Northgate store (401 NE Northgate Way). I received an official notification stating that my equipment was ready for pickup. Based on this alert, I came to the store expecting a quick transaction. Instead, I was forced
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Streaming error: connect to home WiFi
Having issues since connecting to a new gateway box. None of our devices for streaming will allow us to watch certain channels including our LG TV. I have signed out of the streaming app and reconnected to our home WiFi but nothing works. Timing is terrible as we are trying to watch World Cup on Fox
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Xfinity Stream Website
Having trouble responding/sending emails out but no problem receiving emails.
I am having issues responding/sending emails out using xfinity email on my web browser and I am getting this message: "Error: this is the message The connection to remote server imap-int-west.email.comcast.net was refused or timed out while attempting to connect. Please try again later." I have trie
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@user_iat6jp, thanks for taking the time to post on our Xfinity Community Forums page. I'd like to do everything I can to help with their remote control issues you are experiencing. If you haven't done already, I'd recommend swapping the batteries. A
Make appointment with an agent to come to house
For the past two weeks I haven’t been able to use my tv or remote I’ve tried making appointments on line but it kept only giving me on line appointments and I keep asking for someone to come to my house please help
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@GAT1 @XfinityAirelle Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored. Please see this post about direct messaging the support team; https://forums.xfinity.
TV connecting failure
Anyone else having a problem with their cable TV connecting? This is the second day our TV is not connecting. Yesterday there was a problem with Xfinity. I'm checking to see if anyone else is having a reoccurring issue .
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user_ibsjzb We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. What error are you getting when you go to activate your Peacock Premium offer?
Activation peacock
I've been trying to activate the Peacock membership that Xfinity gave me for months, and I keep getting an error! Xfinity sends me to talk to Peacock, and Peacock sends me back to Xfinity.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Make appointment with an agent to come to house
For the past two weeks I haven’t been able to use my tv or remote I’ve tried making appointments on line but it kept only giving me on line appointments and I keep asking for someone to come to my house please help
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Out of curiosity, is there a way to "block" a sender on the Xfinity Connect web site? I want to prevent Spam senders from creeping into my "Collected Addresses" folder, as that's only for Safe Senders and Safe Recipients, right?
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Non Delivery Report
I've been getting several "Non Delivery" emails in the past few days, at least four every few minutes, regarding a phishing email I forwarded to Comcast's "Abuse" email address on 5/28/2026 at 6:15 AM. When I forwarded this email I got from some hotmail address claiming to be someone from Xfinity, w
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