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My remote quit working
My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!
Question
I think it unpaired, but how fo i reconnect now?
My remote quit working
My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!
Question
Yes you can. You just need to go to xfinity.com and login and click on move service, enter your info and you are set. Hopefully you are moving to an area that has Xfinity as some cities own their own fiber network etc. and that varies form the cities
Can I take a rented Xfinity Gateway to a new address and continue service?
Moving from MI to MN and wondering if I can take my Gateway with me. If not, can I transfer it to a new user?
Question
user_i190fp What happens when you tried to unpair/pair method?
My remote quit working
My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!
Question
My remote quit working
My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!
Question
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Customer Service
Thank you for letting us know the steps you took that helped, which may help other readers, user_qnvefo!
Sound Cutting In & Out When Running Xfinity Stream on ANY Apple Products
Over the last week, the Xfinity stream app will play audio for the first 30 seconds and then start cutting in and out, intermittently, until you close out the app. After doing some research, and walking through EVERY troubleshooting step known to man, here's what I've come up with: - This o
Question
When connecting with our customers via these Forums, we do ask that you message us first, and our assistance is available whenever you can do so.
No resolution/ awful customer service
Honestly the worst customer service EVER! I’ve waited a year now with over 30 appointments scheduled for a tech to come out and redo the line they installed when I signed up with them. I’ve got recorded calls with them, emails and the fire marshall has came and documented the fire hazard because of
Question
user_26by1q We appreciate you providing that update about the Apple Home app.
Sound Cutting In & Out When Running Xfinity Stream on ANY Apple Products
Over the last week, the Xfinity stream app will play audio for the first 30 seconds and then start cutting in and out, intermittently, until you close out the app. After doing some research, and walking through EVERY troubleshooting step known to man, here's what I've come up with: - This o
Question
Peacock Service
I have a zpea ock subscription. Why can’t i watch Peacock programming without taking out a new subscription?
Question
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Channels and Programming
Good afternoon Solara! Appreciate you taking the time to reach out on our Xfinity Community Forum. If you are not able to access FETV, you may need to upgrade your Xfinity cable box. The channel is still available it just changed to High Definition.
Comcast cancels FETV
I pay too much for not getting what I want…..essentially when Comcast gets it free. I’ll be dropping Comcast.
Question
@XfinityAlfonso once again, having to jump through hoops to connect with someone who will more than likely make broken promises again. If Xfinity truly values their customers you can contact me, since I have to log in to post in the forum my info sh
No resolution/ awful customer service
Honestly the worst customer service EVER! I’ve waited a year now with over 30 appointments scheduled for a tech to come out and redo the line they installed when I signed up with them. I’ve got recorded calls with them, emails and the fire marshall has came and documented the fire hazard because of
Question
I'm having this same issue. I'm seeing the web portal to view my email on my laptop. Only my phone works.Also, my wife needs to retrieve her login and password but the system is not even recognizing her email address. Help please.
Log Into Comcast.net Email
I have two email comcast.net email accounts and I would go to comcast.net to login. Since Saturday, 2/1/25 I am unable to get logged in. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts. I tested sending to the email addresses and i
Question
So is an ATA (Analog Telephone Adapter) is out of the question?
Xfinity Comcast - Adding landline without telephone jack
Hello, I'm looking to add landline service. I already have an analog telephone handset that I'd like to use but my modem doesn't have a telephone jack to hook it into, and my level of the apartment does not appear to have house wiring. Is it still possible to connect to Xfinity voice without
Question
We can take a look at what is going on. Please send us a direct message with your full name and the address. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://for
Underground line not connected
A new line was placed underground at my townhome. The dig crew said that a tech needed to come back out to determine where to connect the new line in the cable box. They said that they would make this request. But my support ticket is closed and no one has communicated about any further work. Please
Question
Hello? What do i do next to reconnect?
user_i190fp
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My remote quit working
My xfinity remote quit working. I tried the unpair instructions. Totally lost. Help!
Question