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@Mr-DJ I was not given an option. Yahoo [Edited: "Language"], I am not paying to have ads removed
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Ads overwhelming in email move to Yahoo
Since the move to Yahoo mail was Xfinity's idea, then why am I inundated with Yahoo ads and being asked if I want to "upgrade" to an ad-free account? Shouldn't this have been part of the move in order for Xfinity to continue provide customer service to its users? Especially the ones who have been wi
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It's the Yahoo features I don't like as well as the spam ads.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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@XfinityThomasC I have the Xumo Box. Just the one.
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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So you are saying that we were given an option that if we migrated to Yahoo we lost our right to go back to Xfinity? Where was that stated because clearly I missed it.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Service outage in our area -- We might know the reason
Hello, We have service outage. Xfinity status is they are investigating. But we are confident it is caused by a new optic fiber provider company laying cable in our area. Signal disappeared right when they started digging in our neighbors' backyards. How can we rout this information to real Xfinity
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Customer Service
Cannot Sign Into my Outlook [Edited]
I just got off a cruise ship and cannot sign into my Outlook account. I've tried everything I've read on the internet including deleting my cache and data. Deleting my email on my phone. And re-entered my email account. I keep getting unable to sign in.
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I did the same even pulled the plug ! No fix from CC yet
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
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Are you on a mobile device or a desktop/laptop?
Report damage left by xfinity or xfinity contractor
Repairmen came to my neighborhood yesterday. I saw them working on cables around 9:45 am. They left cables exposed in my backyard in addition to breaking the gate on my fence. It is hanging by one hinge. I do have photos. How do I report this damage to get this fixed?
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Hello @user_blnakh we’re really sorry to hear about your experience, especially after 20+ years with us. That’s certainly not the impression we want to leave. We understand your concerns around the mobile device and the expectations that
Disappoined with Xfinity
After over 20 years of being a loyal customer to Xfinity, i decided to try a streaming approach to my internet/entertainment needs. Xfinity thanked me by charging me for a mobile phone that i never used. I only accepted the mobile device in November '2025 in order to get a better price with a packag
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Retrac76 Thanks for reaching out! Unfortunately, when new accounts are created to take advantage of new member promotions, it causes havoc with Xfinity Membership tiers, Xfinity Mobile account alignment, equipment issues, and of course duplicate bill
Second account created without my knowledge
I tried to upgrade my service through the app a few months prior and, instead of my service being upgrade, an entire new account was created without my knowledge or acceptance. After realizing I had been paying for both of them, I had called and asked that the situation be fixed. Now Comcast is tryi
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The clear last channel history clear D does not work
When do you expect to fix this glitch? “The Last Watched banner won’t remove individual channels. ‘Clear this channel’ shows the confirmation but the channel stays in the list. Clear All still works. This is happening on multiple boxes.”
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Channels and Programming
user_1rr43w That's what I love to hear! How's the new box working? Were you able to activate it: https://www.xfinity.com/support/articles/x1-stb-activation successfully?
Why doesn’t 2nd cable box have all the channels of box 1?
Tried to watch the baseball game upstairs and this channel didn’t seem to exist. Other channels are missing as well…
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Hello, @user_9z3w95! Thanks for reaching out after plugging in a new Xfinity Wireless Gateway and being unable to connect to the internet. You've come to the right place for support! We're more than happy to help in any way we can :) Have you already
Can't connect to internet
I just plugged in the new router I received from xfinity. When I try to connect my android phone to the internet, I see XFSETUP-8DBA, but it says no internet available
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TracyG1 Welcome to our community forum! Thank you for reaching out about your recent experience trying to get your Apple watch activated. My team will stick with you here every step of the way until you confirm the watch is up and running. Since you'
Apple Watch Cellular Activation Errors and Customer Service Complaints
I have reached out 5 times now to support regarding the issues with activating my Apple Watch to the cellular network. Today I asked to be connected to a supervisor and after I connected they had asked about the IMEI for the device so I grabbed it and sent it. Within a minute I got a message saying
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Second account created without my knowledge
I tried to upgrade my service through the app a few months prior and, instead of my service being upgrade, an entire new account was created without my knowledge or acceptance. After realizing I had been paying for both of them, I had called and asked that the situation be fixed. Now Comcast is tryi
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Customer Service
Please post their response
Last Watched won't clear
When I go to the Last Watched, I click on a channel and hit the D button and Just this channel and then it says, this channel was deleted from your history but when I go back to Last Watched, the channel is still showing on the line up. If I go to All Channels, it clears them out. This is happening
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Where is the sign in button?
Report damage left by xfinity or xfinity contractor
Repairmen came to my neighborhood yesterday. I saw them working on cables around 9:45 am. They left cables exposed in my backyard in addition to breaking the gate on my fence. It is hanging by one hinge. I do have photos. How do I report this damage to get this fixed?
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@user_yrshmn It's not just you. From my reading of comments, it seems to be everyone who uses the Last Watched feature. Xfinity, please fix this!
Last Watched won't clear
When I go to the Last Watched, I click on a channel and hit the D button and Just this channel and then it says, this channel was deleted from your history but when I go back to Last Watched, the channel is still showing on the line up. If I go to All Channels, it clears them out. This is happening
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Same here. Tried all the solutions. Nothing.
user_xacr19
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Last Watched won't clear
When I go to the Last Watched, I click on a channel and hit the D button and Just this channel and then it says, this channel was deleted from your history but when I go back to Last Watched, the channel is still showing on the line up. If I go to All Channels, it clears them out. This is happening
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