Hi I talked to an agent earlier about restoring my service within 24 hours. I can’t get another live agent which is ridiculous. I just wanted to make sure they put the note on the account and see if I could get a time estimate. thank you audrey

Hello, I'm needing someone to come to a home and terminate/trace two CAT5/6 cable runs. It has proven difficult to find someone who wants to work on a residence. Orlando area. Ideas?

Hi I talked to an agent earlier about restoring my service within 24 hours. I can’t get another live agent which is ridiculous. I just wanted to make sure they put the note on the account and see if I could get a time estimate. thank you audrey

Hi! I need to cancel my Xfinity Home internet service as soon as possible! I am moving within a day, and tomorrow is the only day I have left with access to a postal service to be able to ship my modem and the rest of my equipment back to Xfinity. I have tried to call the customer service number and

Hello, I recently moved abroad and closed my Xfinity account at a local store on May 21, 2026. On the same day, I returned my TV box and received receipts for both the service cancellation and the equipment return. However, I discovered that I was charged recently instead of receiving a prorated ref

Hi! I need to cancel my Xfinity Home internet service as soon as possible! I am moving within a day, and tomorrow is the only day I have left with access to a postal service to be able to ship my modem and the rest of my equipment back to Xfinity. I have tried to call the customer service number and

Hi Xfinity team, This is [Edited: "Personal Information"], coming from a recent experience transferring my service from [Edited: "Personal Information"] . I would like to kindly request a waiving of the $100 service fee charge applied to my account from this service. I will provide all context, and

I can’t get internet

I need to cancel my internet service (I am moving). I just need to know the process for cancelling on the date that I move out (expected to be on June 15). How do I coordinate the cancellation to occur on that date? And can I drop off my equipment at a local xfinity store once this is done?

Hello, I also have gotten an error when I tried redeeming my Amazon bookshelf reward, normally it has worked just fine. This time, I entered the code and it was accepted, but after the login screen where I put in my Amazon password, it then gives me an error saying "There was an error accepting the

I need to cancel my internet service (I am moving). I just need to know the process for cancelling on the date that I move out (expected to be on June 15). How do I coordinate the cancellation to occur on that date? And can I drop off my equipment at a local xfinity store once this is done?

Recently I had my wallet stolen and my bank account compromised. Without any notice XFINITY shut my service off and didn’t even contact me regarding my bill. I have documentation stating that the returned payment was due to theft issue. I am asking for reinstatement of service due to unfortunate the

On 6/3 I placed an order for full install of WiFi in the store. The rep tried a iPad 2x & the PC. Wouldn’t go through. Finally a manager placed it manually but couldn’t get an appointment. He called customer service. After a long wait, the rep put us on hold & reprocessed a whole new order. The rate

Can i reach a live agent please? Our internet has been down now OVER 24 hours and no eta nothing. No one to talk to at XFINITY, no real updates. At first said 5pm, then 10pm, then as soon as possible, then nothing. This is ridiculous.

Can i reach a live agent please? Our internet has been down now OVER 24 hours and no eta nothing. No one to talk to at XFINITY, no real updates. At first said 5pm, then 10pm, then as soon as possible, then nothing. This is ridiculous.