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We upgraded our equipment that was outdated. When redone some channels were not on. One was the Military Channel. We would like to have all original channels we had before.

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It's our pleasure to follow up with you, @nightwriter2000 I'll reach back out to you on Wednesday to see if your service improved.-Richard

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Bufferbloat C grade - is AQM enabled? And dropped network frames when Twitch streaming

A little bit of background: I've been streaming on Twitch for many years, with no issues with dropped network frames, but for some reason have started seeing quite a bit during Twitch streaming in the past few months. I ran several Bufferbloat tests and they call come back with a grade of C. I did s

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user_982vtm Can you try clearing your cookies/cache and possibly another browser and try logging in again? Please let us know if the issue remains.  

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MILITARY DISCOUNT

I signed up for the military discount over a month ago and a new promotion that promised to lower my bill it increased it! plus they won’t give me the free mobile line for 2 years and the steam discounts that the military promotion includes. this is very frustrating

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I got a new router - the ASUS - ROG Rapture GT-BE98 Pro BE30000, and the bufferbloat grade is now B, but it hasn't resolved the problems with the dropped frames in Twitch. I then wiped my OS drive and did a clean install of Windows, which didn't hel

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Bufferbloat C grade - is AQM enabled? And dropped network frames when Twitch streaming

A little bit of background: I've been streaming on Twitch for many years, with no issues with dropped network frames, but for some reason have started seeing quite a bit during Twitch streaming in the past few months. I ran several Bufferbloat tests and they call come back with a grade of C. I did s

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Im having the same issue i get this whenever i try and login to the military verification website

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MILITARY DISCOUNT

I signed up for the military discount over a month ago and a new promotion that promised to lower my bill it increased it! plus they won’t give me the free mobile line for 2 years and the steam discounts that the military promotion includes. this is very frustrating

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Im in NE Fl too.   System issue

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My scheduled recordings are missing

Is there another scheduled recordings outage? All of mine are missing.

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Dvr stopped recording

Dvr won't record. The DVR also will not schedule any recordings

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@user_twxd5g​ If you are already an Xfinity Mobile customer, you cannot claim the free line for a year promotion.

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Free Year of xfinity mobile? yeah right…

i have been struggling for the past week with this “free year ” promotion they are taking the longest time and always transferring me why can’t you just honor the deal you put out instead of making me jump through all these hoops.

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My technician

What time is my appointment set for today

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user_9bkj1l Hello! Thank you for reaching out to us here on our Community Forum. Can you clarify, when you make your payment, is that leaving it a zero balance, or do you have a remaining balance?  

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Double charging for over 1 year

I originally had xfinity $50 per month service. My apartment then offered community internet for $60 a few months later, so I kept my original account. Then, they changed the price from $50 to $111, so I enrolled in my apartments community. My apartment has been charging me, and I just found out, so

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Mail

I can not sign in to get my mail. ATT is blocking my sign in. Help.

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Hi, I have had billing issues forever and everytime I pay my bill there is still a past due balance. I have contacted you Xfinity plenty of times but no help and run around. I even was credited at one time for over charge and now it’s happening again

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Double charging for over 1 year

I originally had xfinity $50 per month service. My apartment then offered community internet for $60 a few months later, so I kept my original account. Then, they changed the price from $50 to $111, so I enrolled in my apartments community. My apartment has been charging me, and I just found out, so

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email

I can get email on my computer but not on my cell phone!

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My router

My router is really slow

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