Xfinity Community Forum

Hi there, @jgracetv123 Thank you so much for reaching out regarding wanting to subscribe to Mariners TV. For the 2026 season, you can watch Seattle Mariners games on Xfinity channel 1261 in the Seattle/Tacoma area. This channel is included in Premium

XfinityRichard

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16 hours ago

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Change subscription

Want the Mariners TV

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Did you check your email to see if you ever received a Wi-Fi assessment email, perhaps in your spam folder, user_taq5f8?

XfinityNatalie

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16 hours ago

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Dead Spots

I have Xfinity Complete. the gateway is in the basement and I am experiencing bad reception and dead spots in the bedrooms upstairs. Can I get a couple of Xfi pods to help with this?

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J

Change subscription

Want the Mariners TV

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Sign-In and Account Management

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

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16 hours ago

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Cancel internet

How do I cancel internet services!? Every time I ask in the chat the bot says call back but never receive a call back. I can’t afford 160 a month on internet!

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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

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16 hours ago

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Dispute A Charge

Earlier this month, my WiFi stopped working after I received notice from xfinity that an “act of vandalism” damaged the network. I was told my WiFi was restored, but I spent 4 days working with the Xfinity chat bot to try to reboot the router because it wasn’t working. All I did was follow the instr

Question

Are you using an Xfinity rented gayeway device or your own router ?

EG

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16 hours ago

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I have had an xfinity service person set up my router and it works fine. How do I remove the old name from visible networks??

I tried to log into my router by entering 192.168.1.1 but it doesn't allow me "in". It autofills the admin and password but I have a new password. How can I do this removal of the old names that are now visible when anyone looks at available networks?

Question

user_nficj8, hello there and thanks for reaching out. Programming availability and pricing are determined by broadcast agreements that are outside of our direct control, but we recognize how important affordable access is for our customers and t

XfinityQue

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16 hours ago

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

Question

Thanks for taking the time to post on our Xfinity Communities Forums page, @user_00va8i. I'd like to do everything I can to help with not being able to receive MMS text messages. Is this affecting sending and receiving MMS test messages or just recei

XfinityAbel

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16 hours ago

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Network Problem

I'm unable to receive MMS text messages from iPhones on my Samsung Galaxy 24+ as of about 5 days ago. There is a problem on the network, not with the phones themselves.

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I was looking for a place to lodge my complaint regarding the loss of ABC in my area. This is a basic channel, and this is unacceptable! My entire life I hace watched prograsms on ABC religiously. So, if I can not watch what I like, I wi

sadames1

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16 hours ago

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

Question

Thank you for reaching out here. The quickest way to view and/or change your WiFi network name and password is to use the WiFi Details feature in the Xfinity app. Select the WiFi tab, then WiFi details. Select Edit WiFi set

XfinityJohnG

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16 hours ago

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I have had an xfinity service person set up my router and it works fine. How do I remove the old name from visible networks??

I tried to log into my router by entering 192.168.1.1 but it doesn't allow me "in". It autofills the admin and password but I have a new password. How can I do this removal of the old names that are now visible when anyone looks at available networks?

Question

U

Dispute A Charge

Earlier this month, my WiFi stopped working after I received notice from xfinity that an “act of vandalism” damaged the network. I was told my WiFi was restored, but I spent 4 days working with the Xfinity chat bot to try to reboot the router because it wasn’t working. All I did was follow the instr

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Billing

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I am disgusted by all of this as well and was in the Comcast store twice on the phone with Apple support and this is all [Edited: "Language"]. I’m not getting emails anymore when prompted to enter a code that is sent to me. This is the final st

user_l9hlgo

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17 hours ago

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Email migration to Yahoo

Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin

Question

@user_xoylpz wrote: "... Xfinity membership perks ... “Save $300 on a new phone” ... Your message may have touched a nerve. I don't see a “Save $300 on a new phone” offer, but there is a "Save $300 on a new smartwatch" offer. Thank you for pu

BruceW

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17 hours ago

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Misleading Promotion

I was browsing my Xfinity membership perks and came across what looked like a great deal: “Save $300 on a new phone” from Xfinity Mobile. I redeemed the offer and got a promo code with cAt first I assumed I’d made a mistake, but I checked the screenshot I saved—and it clearly says “Save $300 on a ne

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we have had the XFi Complete package since we moved to this house in 2022

user_taq5f8

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17 hours ago

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Dead Spots

I have Xfinity Complete. the gateway is in the basement and I am experiencing bad reception and dead spots in the bedrooms upstairs. Can I get a couple of Xfi pods to help with this?

Question

/hello there @dellbe0, we are working hard and fast to have all of your favorite stations brought back to your TC guide. We do thank you deeply for your patience.

XfinityDuron

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17 hours ago

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

Question

@user_p1izil Sorry about the trouble with the second email. If you've attempted the recommendations above without success, I'd recommend you connect with our Customer Security Assurance Department by calling 1-800-266-2278. They can assist wit

XfinityLinda

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17 hours ago

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Solved! Comcast/Yahoo email migration

It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y

Question

Hi there @user_3pu5vd Thank you so much for reaching out on our Xfinity Community Forum about cancelling your NOW TV. I'll be happy to assist. To get started, please follow the steps below to send a direct message. Please send us a d

XfinityDemetrise

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17 hours ago

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Need to cancel NOW TV

I need to take NOW TV off my account. I do not have a streaming box. I tried removing it myself and received the message “ We're sorry, it looks like you'll need some help completing your order. Contact us at 1-855-254-8687 or live chat with an agent.“ I have tried the chat and it absolutely will no

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We've not had CBS for 3 weeks, if we don't get it within the week I'll likely be cancelling Xfinity tv service

user_acgsb0

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17 hours ago

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CBS Dispute

We have not had access to CBS for 2 weeks. I realize you are saying that the dispute is for the customers benefit but this is absurd. Considering how much we pay each month this lack of service is unfair. I fully expect that customers will receive a partial refund. If I didn’t live in a neighborhood

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Where is all the other media on this problem? If this was a teacher strike or a car automobile strike or any other strike the media would be all over it putting pressure on people to end it but all I get from the other channels is crickets. There was

user_c97grp

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17 hours ago

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

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Need to cancel NOW TV

I need to take NOW TV off my account. I do not have a streaming box. I tried removing it myself and received the message “ We're sorry, it looks like you'll need some help completing your order. Contact us at 1-855-254-8687 or live chat with an agent.“ I have tried the chat and it absolutely will no

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Customer Service

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