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My husband has the premium plan and his Xfinity is not working in hong kong
Global Pass not working
I added my global pass way month aheadi so I don’t have to call to get it added. Arrived in South Korea, no service. Date roaming on, rebooted so many times, removed and added the global pass myself online, still no service at all. Only with Xfinity that this happened to me. Now i regretted switchin
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I just checked. It is not happening now.
Request Network/Line Maintenance or Tier 2 for node/CMTS investigation for
Please escalate this to Network/Line Maintenance or Tier 2 for node/CMTS investigation due to latency at be-34-ar01.mckeesport.pa.pitt.comcast.net. IP Address 69.139.168.141 Name be-34-ar01.mckeesport.pa.pitt.comcast.net Period (12 seconds, 505 milliseconds) 4:16p - 4:16p Latency (milliseconds) 26.4
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I just checked. It is not happening now.
Request Network/Line Maintenance or Tier 2 for node/CMTS investigation for
Please escalate this to Network/Line Maintenance or Tier 2 for node/CMTS investigation due to latency at be-34-ar01.mckeesport.pa.pitt.comcast.net. IP Address 69.139.168.141 Name be-34-ar01.mckeesport.pa.pitt.comcast.net Period (12 seconds, 505 milliseconds) 4:16p - 4:16p Latency (milliseconds) 26.4
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So frustrating after spending two hours with tech support yesterday trying to activate my Disney plus Hulu subscription. Jumped through all there hoops only to be told it’s a known issue and should be fixed within a few hours. Needless to say same is
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Local Channel removed
This is ridiculous!!! 🤬 really xfinity, removing local channels! Of allllll the other channels to negotiate it had to be a channel that FREEEE with the purchase of an antenna! “WE” as loyal customers pay you all wayyyyyy too much monthly to have a local channel removed! I will be terminating my ser
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Xfinity Stream Website
@BruceW uh, the working configuration I have for the first account?
thunderbird email issue
this has been an issue for years. see https://forums.xfinity.com/conversations/email/thunderbird-localhost-error/66e9a0adde8d1e3b5f415872 but unfortunately the information there is false. comcast.net emails do use oath2, have sent up one account in thunderbird with no issue, but it's a secondary on
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Comparison
Why do I have an Xfinity bill and a Comcast bill?
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Sign-In and Account Management
Total runaround from them for days!!
Lost Channels
So Xfinity has continually lied about what is happening with Scripps and will not offer any kind of credit, be honest about what’s happening, and actually tried to charge me more today!!!! SO PATHETIC!! I’m done with there hideous monopoly over people!!
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Thank you for letting us know! Have you had Peacock Premium previously, or redeemed Peacock under another offer such as Gig+ eligibility? If so, then the Xfinity Membership tier would not show as available. Activate Peacock Premium from an Xf
No Peacock Rewards offer showing on Rewards page
I am a Platinum Xfinity member, and am eligible to receive the Peacock Premium for free. When I go to the Rewards page, there is no offer for me to redeem. How do I redeem and activate this offer as a Platinum Xfinity member? Thank you.
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Good afternoon @slparry24, and thanks for reaching out to us today. I'd be happy to help with upgrading your plan. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Pri
Trying to upgrade plan and equipment
We've been trying to upgrade our internet plan and equipment online both via web and the app for a few days. every attempt fails with wildly different error codes or message each time. 404 header to large or time out or just oops something went wrong. all we want to do is upgrade to the 1.2 g speed
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it's really disgusting & I am on the phone right now trying to find out what, if any, penalties they will assess if I plug this overly expensive plug!!
Lost Channels
So Xfinity has continually lied about what is happening with Scripps and will not offer any kind of credit, be honest about what’s happening, and actually tried to charge me more today!!!! SO PATHETIC!! I’m done with there hideous monopoly over people!!
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Trying to upgrade plan and equipment
We've been trying to upgrade our internet plan and equipment online both via web and the app for a few days. every attempt fails with wildly different error codes or message each time. 404 header to large or time out or just oops something went wrong. all we want to do is upgrade to the 1.2 g speed
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Customer Service
user_fwkyzi Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
Double payment
I accidentally did a double payment on my bill. Apparently I had already set up an arrangement but when I got the disconnect notification, I paid the past due. I'd appreciate if I could get one of the payments refunded. Thank you.
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Double payment
I accidentally did a double payment on my bill. Apparently I had already set up an arrangement but when I got the disconnect notification, I paid the past due. I'd appreciate if I could get one of the payments refunded. Thank you.
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Billing
Yes I am signed into my primary account.
No Peacock Rewards offer showing on Rewards page
I am a Platinum Xfinity member, and am eligible to receive the Peacock Premium for free. When I go to the Rewards page, there is no offer for me to redeem. How do I redeem and activate this offer as a Platinum Xfinity member? Thank you.
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Lost Channels
So Xfinity has continually lied about what is happening with Scripps and will not offer any kind of credit, be honest about what’s happening, and actually tried to charge me more today!!!! SO PATHETIC!! I’m done with there hideous monopoly over people!!
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Xfinity Stream Website

Guess it’s time to switch to Verizon.
user_o6x1wm
commented
16 hours ago
to the conversation:
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Why am I not getting abc
I am not getting abc anymore. Why
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