Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (474.6K)
Open and View Email [Edited]
I want to open and view my email [Title Edited: "Personal Information"]
Question
•
@user_8f15ui see message from @XfinityDemetrise above. You will need to request that a ticket be opened for the corporate executive resolutions team to handle this issue. This is the ONLY way to get this resolved. Trust me, I went through all of th
Xfinity Stream app not showing LiveTV channels, only TV GO channels
**UPDATE** I had a ticket created by a support agent here to put me in touch with someone from the corporate executive resolutions team. Joe was the agent who contacted me, and he, along with Xfinity's engineering teams, was able to fix my LiveTV issue! It took a week, but all 125+ LiveTV channels a
Question
I am really upset that I do not have the NFL Network and the Redzone. Can this issue please be resolved
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
Sounds like I may need to take a closer look at your account. Please follow the steps below to send a direct message. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do
Xfinity Stream app not showing LiveTV channels, only TV GO channels
**UPDATE** I had a ticket created by a support agent here to put me in touch with someone from the corporate executive resolutions team. Joe was the agent who contacted me, and he, along with Xfinity's engineering teams, was able to fix my LiveTV issue! It took a week, but all 125+ LiveTV channels a
Question
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Service restoration
I just set up a payment arrangement with a live agent and was wondering when my service would be restored or if there is a way to check and make sure it got done.
Question
user_oyury1 Gotcha! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click the "Direct Me
Xfinity Support
Resolution to an issue Please help me resolve this issue. I have been trying to get the movies that were in my purchases folder in Xfinity Stream back. The folder no longer has any titles listed. I have spent no less than 40 hours on the phone with Xfinity representatives and supervisors. I have bee
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No support.
Since April 20, they have been working on XFINITY in my area. I guess it was burying cables each day. They sent me a text that says they’re working and then send me a text that they have stopped working and everything should be fine. However it’s not fine my modem doesn’t work it blinks and I am run
Question
Accepted Solution
A Possible Hack
On 16 May 2026 I received a Comcast email. I was just about to apply what it says about my email account. However, yesterday I began to question its validity. This sender used a non-monitored address. It mentions updated terms and services. The current version of the email service you are using, acc
Question
•
I’d like to cancel my service
Hi there can you please help me cancel my subscription? Thanks
Question
•
Billing
@BruceW I knew that you don't get it from AT&T. When AT&T migrated to Yahoo they issued the "App Password" AKA a "Secure Mail Key". Thanks for providing the link https://help.yahoo.com/kb/new-yahoo-mail/generate-manage-rd-party
I want to add comcast(yahoo) email to gmail account
POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&T Secure Mail Key Because AT&T requires extra security, you cannot use your regu
Question
Yes. But first, would you like me to take a look at your account to confirm that the equipment has been removed as stated? If so, please follow the steps below to send a direct message.Please send us a direct chat message with your full name a
equipment return
I changed to xfinity streaming several months ago and returned the equipment. I keep getting messages to return the equipment. I have been to the xfinity store, they have confirmed that the equipment has been returned
Question
@XfinityDemetrise Yes, I have ~ 8 GB of available memory on both devices.
Xfinity Stream app not showing LiveTV channels, only TV GO channels
**UPDATE** I had a ticket created by a support agent here to put me in touch with someone from the corporate executive resolutions team. Joe was the agent who contacted me, and he, along with Xfinity's engineering teams, was able to fix my LiveTV issue! It took a week, but all 125+ LiveTV channels a
Question
All devices. The Stream app shows the folder 'Purchases' as empty.
Xfinity Support
Resolution to an issue Please help me resolve this issue. I have been trying to get the movies that were in my purchases folder in Xfinity Stream back. The folder no longer has any titles listed. I have spent no less than 40 hours on the phone with Xfinity representatives and supervisors. I have bee
Question
should I go in and get a receipt?
equipment return
I changed to xfinity streaming several months ago and returned the equipment. I keep getting messages to return the equipment. I have been to the xfinity store, they have confirmed that the equipment has been returned
Question
They did not give me a receipt, they just confirmed it was returned and told me it was a glitch in the Xfinity system
equipment return
I changed to xfinity streaming several months ago and returned the equipment. I keep getting messages to return the equipment. I have been to the xfinity store, they have confirmed that the equipment has been returned
Question
All devicecs. The Purchases folder within the stream app had over 80 movies that we purchased over the years. I went in one day to view a movie and it was empty.
Xfinity Support
Resolution to an issue Please help me resolve this issue. I have been trying to get the movies that were in my purchases folder in Xfinity Stream back. The folder no longer has any titles listed. I have spent no less than 40 hours on the phone with Xfinity representatives and supervisors. I have bee
Question
@user_8f15ui Can you confirm if you have more than 2 GB of available memory on both devices since the update?
Xfinity Stream app not showing LiveTV channels, only TV GO channels
**UPDATE** I had a ticket created by a support agent here to put me in touch with someone from the corporate executive resolutions team. Joe was the agent who contacted me, and he, along with Xfinity's engineering teams, was able to fix my LiveTV issue! It took a week, but all 125+ LiveTV channels a
Question
What is the model number of the Samsung phones you purchased?
DreamSayerZ
commented
6 hours ago
to the conversation:
0
0
Issues with compatibility
Has anybody else had issues with getting a phone that is compatible with Xfinity I've bought two brand new phones off of Amazon which both said they were unlocked for all carriers including Xfinity and I get them and I put in the MEI number they're not compatible. I live on disability so I am on a v
Question