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Hi @user_4cp5v4, thank you for posting on our Xfinity Forums Community platform! Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast i
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Motorola MT8733 issues with Upstream and downstream speeds on 2000Mbps plan
I just recently upgraded my plan and in turn replaced my Netgear C7000 to a Motorola MT8733 in order to support the increased speeds. After a couple interactions with both chat support and phone support, all they have done is send reset signals to my modem. There seems to be a 2 year old post from a
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Your Home Network
Hello user_iacv69, we are here to assist if you need. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into
Xfinity agents scam the customers with free Apple Watch!
On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs
Question
Thanks for visiting us here in the Xfinity Community Forum user_0948df! To get a better idea of what's happening, does an error pop up when you apply the settings, or does the device just seem to ignore the block entirely?
XB8 Gateway URL blocking not working
URL blocking not working when setup in XB8 Admin Console / Parental Controls. Seeking any assistance.
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Overdue drop bury work order
I need the overdue drop bury work order escalated to construction/field ops. It is a major safety risk / huge hazard to have cable lines exposed and running all throughout our property. And I have little kids. It has been almost a full month since the request first went in. I have called customer se
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Customer Service
Samething just happened to me today
Xfinity agents scam the customers with free Apple Watch!
On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs
Question
help with tv problem
tv confirms we have recorded a problem but no red dot shows on the program guide and it does not record
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Channels and Programming
I am not able to get my Amazon bookshelf reward
In the application the button for redemption of the Amazon bookshelf doesn't work. Can someone please help me. Thank you
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Xfinity App
Checking my new service address
I want to confirm that I am stopping service at 8080 Juliet Lane #103, Manassas, VA and starting service at 10340 Launch Circle #102, Manassas, VA both on June 25.
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Non-X1 Service
user_ym4a5g Thank you so much for reaching out for help with activating your Disney + and Hulu subscriptions. We are more than happy to help with your activation. Could you tell me if you are running into the issue when hitting the activation bu
Unable to activate Disney/ hilu bundle
I have been trying for three weeks to activate Disney and Hulu which should be included in my subscription. I am stuck in a loop where Disney tells me I need to manage my account before I can subscribe. I no longer have an active account with them.
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NBC
NBC picture freezing & audio goinobin Walterg in/out every few seconds. For what I pay every month this should not be happening! Also not happy that you dropped FOX! Robin Walter
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Channels and Programming
I do understand your frustration @Koolbear. We cannot confirm if you were the first person in line for the tickets. These are very limited, and it is possible that they were gone by the time you had tried to claim them.
Rewards
I am a diamond status but I wasn't able to claim the ticket. It came and it disappeared.
Question
Unable to activate Disney/ hilu bundle
I have been trying for three weeks to activate Disney and Hulu which should be included in my subscription. I am stuck in a loop where Disney tells me I need to manage my account before I can subscribe. I no longer have an active account with them.
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Customer Service
I was the first person in line but it won't let me claim it. It was grayed put. Please check my date timestamp of login.
Rewards
I am a diamond status but I wasn't able to claim the ticket. It came and it disappeared.
Question
This is ridiculous that we get no real relief for the loss of ABC.. what will be done for customers? Why haven't you found an alternative or worked hard to come to a solution to this problem. Note: This comment was created from a merged conversation
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E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles