I sent my phone in July 21st 2025 as a trade in and was supposed to receive a $700 credit for it. It is now December 12th 2025. It has been almost five months. I have heard nothing from Assurant about the trade in. I have spoken to xfinity live chat at least 30 times in the last 5 months. The last t

If they gave me a coax that has 2 female ends. And my house has only female ends. How am I supposed to hook it up

Starting around 2 months ago I have been experiencing intermittent packet loss for around 5 seconds at a time, every few hours. It's been incredibly annoying for video calls when working and when gaming*. I assume something must have changed since I've been using xfinity for almost a year and a half

Yesterday afternoon (Dec 22nd, 5:19 pm EST) I received an Xfinity email that my plan's cost increased from $63/month to $103/month! I contacted Xfinity billing after and a representative told me that I had changed my plan. I have NO record of changing my plan. The only conversation I have had with X

In early December the utility marking service marked my yard with dozens of flags. They told me the work was for Comcast. On 12/13/25, I was notified by Xfinity Assistant that Network Enhancement work would begin on 12/16. The work began as planned but was not completed. The work continued through a

I am trying to set up my email on a laptop. When I go to my xfinity account it only will allow one log in user in the email. How do I set up a second. We both use the same xfinity household account and have two separate emails.

Close accounts , I want to close my account effective immediately

I called to cancel my Internet service on 12/10 and received confirmation emails stating "We received your cancellation request, and we're on it" on both 12/10 and 12/11. However as of 12/23 my account status still shows active when logging in and doesn't reflect the cancellation and I still see upc

Just curious for anyone's opinion on this. I've signed up for Xfinity on November 24 and have yet to have service connected. This was 24 days ago. I hired an electrician to install equipment to facilitate physical connection to the service. This cost extra money. How long would you be willing to wai

I am writing to request a review and adjustment of my Xfinity account billing. I have been a loyal Comcast Xfinity customer since 2014, and over the past year my monthly bill has consistently been significantly higher than expected, ranging from: August: $142.16 September: $152.16 October: $161.38 N