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WOW ! The Peacock for me works on other streaming devices, except But Not allowed on my X1 Box! Because they want to extort me for Internet fees to use the PAID RENTAL fee on the X1 box. FCC should go after them for THAT!

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Customer Service is really AWFUL anymore

I called last year about not being able to access Peacock or Disney+. The rep talked me into updating my service, which I’d just updated a couple months prior to be locked into a 5 year price…this time to only a two year price, but I’d get a “free” iPad and it would be $20 cheaper. Doing this would

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Make a Payment

I would like to make a payment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Yes I want to have his name listed oh the billing statements

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Add another person

Hello I wanted to add my boyfriend as a hold for proof of address

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Closing solved topic....

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8 hours ago

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Signed up for 2 gig but only get 1.2 gig

I don't understand why I signed up for the 2 gig Internet but now it shows I'm on the 1.2 gig plan and I haven't been able to get 2 gig speed except on the day it was installed. Now it's maxing out at 1.2 gig speed. And my plan is showing as 1.2 gig. Feels like a bait and switch.

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Hey there, @damon1975, thanks for reaching out through Xfinity Forums regarding your account and billing concerns. We want to ensure that you have the correct information. Can you please send me a Direct Message with your full name and your full addr

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New service started on my old account, but not from me!

Hello, I want to follow up on a problem ticket (# [Edited: "Personal Information"]) which I thought was resolved with Xfinity and the collections agency. However, a new collections agency has contacted me recently regarding this. Moved out of my old apartment and transferred services to my new house

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I want NHK back. Never should have been removed.

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NHK World on channel 265in Philly is gone????

Where is NHK World on channel 265 in Philly market?

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Unplug from the AC power outlet for about a minute 

 commented 

8 hours ago

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Lost my wifi

How can I reboot my router

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user_kkr1je I am glad to hear that! If you need anything else, don't hesitate to create a new public submission. Have a great rest of your day.

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Signed up for 2 gig but only get 1.2 gig

I don't understand why I signed up for the 2 gig Internet but now it shows I'm on the 1.2 gig plan and I haven't been able to get 2 gig speed except on the day it was installed. Now it's maxing out at 1.2 gig speed. And my plan is showing as 1.2 gig. Feels like a bait and switch.

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Hi @XfinityRay Thank you! And yes we are getting settled in nicely and I am sad too as I loved xfinity! And oops! I am sorry! I apologize for that. But, please do continue the discussion there. Thank you so much!

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Cancel subscription

Hi! We just moved in a new house and sadly xfinity is not available. How do I cancel my service ASAP so it doesnt affect my billing? I cant seem to find the new message bubble anywhere

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Email issue

WHY don't my computer emails get deleted automatically when I delete them on my cell, like they've done for years!

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Hi there, @maurisyo! Congratulations on your new home! I hope your move went well and that you are getting settled in. We are also sad that you will not be able to continue your service with us. Thank you for the time you have had our service! We can

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Cancel subscription

Hi! We just moved in a new house and sadly xfinity is not available. How do I cancel my service ASAP so it doesnt affect my billing? I cant seem to find the new message bubble anywhere

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@user_rbv2va My question ?

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8 hours ago

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Router plug ins

Which portal do we plug into

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user_kdbfhd Hello, I am very sorry for the current change regarding the Scripps network. Here is a link that provides detailed information about the recent changes https://www.xfinity.com/support/articles/ew-scripps-agreement-expired.   

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Scripps channels

I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my

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Assume much ?

 commented 

8 hours ago

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Router plug ins

Which portal do we plug into

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