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@XfinityTommy pretty awesome new internet options ??? Most of these new options according to support only seem to apply to new customers, seems we need to drop service for 3-4 months to get treated fairly. The webpage seems to offer some deal
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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I've lived at my current property (Tallahassee Fl) for 20 yrs and all this time I have experienced Comcast running cable lines through my back yard (which is not an easement) so that they can access my neighbors' properties of which there are 3. I ha
Property easement issue -- Orange Cable running across 80ft of private property for years -- Bury the cable now
Good morning - For several YEARS now I have been reaching out to Comcast Xfinity to deal with an issue on our property. There is an orange internet/cable wire (electrified I am told) than runs over our yard for nearly 80 feet. Eighty feet. This was meant to be temporary, but alas, it is still here.
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@XfinityShawn it happens any time and any show I watch. No error codes.
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
please cancel my internet, tv xumo box and mobile accounts today
Please cancel internet, tv and mobile accounts today. I am moved to a senior retirement home and no longer need these. Thank you, Nancy
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No Coax Outlet
Hello I live in an apartment complex, and need a coax outlet as my current apartment doesn't support or have one. My property manager gave me an improvement form for the contractor to fill out for approval. Does xfinity do the contract work themselves to install outlet or do i need to find a 3rd par
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@user_8277a3 I'm having the same problem
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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@XfinityJeffB I contacted Peacock support and they confirmed that my Premium subscription through Xfinity is already active. But on my Xfinity account the Peacock Premium subscription status shows that activation is required. When I click activate I
Trouble activating Peacock Premium subscription.
I am trying to activate Peacock Premium subscription that was included in my plan. However when I tried activating it from my plan but I got a message - "Your Xfinity account is already linked to another Peacock account". Searching this forum I found others with the same problem but they have been r
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Pickup location
I recently moved to DC and I chose a pickup location by accident not realizing it was the one farther away from. The order has been placed but I was wondering if it's possible to change my pickup location to a closer one.
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@user_pdq1gg Thank you for taking time out of your day to leave some feedback for us. Our team can jump in to assist if you're stilling needing assistance.
Worst customer experience
It has been the worst experience the last nine months. -consistent account actions promised and not followed through. -pulling money out of my account after one thing was quoted and another amount pulled out of my account -customer service language barrier or understanding is a nightmare -outsource
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Hi there! Please send us a DM and we are here to work together on this to make it right. We will be waiting to hear from you there so we can start taking care of you.
DO NOT GET XFINITY – A Total Nightmare from Tech to Billing
I strongly advise anyone considering Xfinity to look elsewhere. No matter how competitive their promotional pricing may seem, the cost to your time, finances, and sanity is far higher. My experience has been a masterclass in corporate incompetence and predatory billing practices. The Technical "Serv
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Hello, @gokul1. I appreciate you making us aware you're being charge for this line that was supposed to be free via Forums. I would be more than happy to review your account to see how we can sort this out. Please send a direct message by cli
Being charged for a free line for 4 months, unhelpful customer support agents
I'm being charged for a line that was supposed to be free. I signed up for it along with my 1 Gig internet plan, and it was advertised as free for the first year. However, I've been incorrectly charged for the past 4 months, including activation, taxes, and fees, while my neighbor on the exact same
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This is happening to us as well
Web remote not working
For the past two days, I've tried using http://remote.xfinity.com/ but I get this message: An unrecoverable error occurred No compatible TV box found The easy pair does not work either. I've tried to login from two different web browsers and my phone.
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user_nl3y8y Great question! However, each one of those promotions listed are introductory offers, and not available to existing customers. If you're looking for a lower priced option, and not concerned with speed you may want to consider NOW Internet
Renew my contract
My contract will be expired on May 8th. I want to check there is any promotion to renew my contract
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tavo, Hi there! Thanks for reaching out. I can certainly understand the importance of getting into your email for a code. You've come to the right spot. Our team of experts can help with this over social media. One option you can try is resetting you
How to get into my email?[Edited]
I am trying to get into this email to get a code [Title Edited: "Personal Information"]
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The employees at 5 Bel Air parkway
I would like to compliment all the employees at the Bel Air, MD store. They are always very friendly and helpful.
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Xfinity Compliments
We would like xfinity to finalize the negotiations with WMAR and Scripps and return them to the xfinity lineup.
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Lost wmar local abc channel in carroll county Maryland.
Because comcast didn't make a deal with the owner of our local abc wmar channel we now have no abc channel. However we have the Washington dc abc channel wjla in sd only. I pay for hd service. Why can't we get that channel in hd also? All of my abc dvr recordings didn't record because of this snd i
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