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Internet drops repeatedly for many weeks
for over 4 weeks now my internet has been dropping several times a day. I have replaced the modem but that did not fix the problem. I have no option to speak with an agent and the xfinity assistant is quite useless since it just keeps asking me to restart the modem
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Your Home Network
Hello @user_6m7ayk, thank you for taking the time to leave a post. Sorry this happened, and I completely understand why you’re upset. Having crews enter your private property without prior notice, drive heavy vehicles across your land, and then
Get comcast equipment off my private property
I own a trailer park in GA. Comcast is a pain. Today, 8 guys showed up to " bury 15 feet of cable. I was not contacted beforehand! They drove two big trucks over yards creating ruts. They were rude. I called police . I do not want Comcast or their equipment on my property. I want it removed! judy [E
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What ended up happening with this? I'm going through this exact same thing right now and its extremely frustrating. Seems to be solely a comcast issue and i'm wondering what legal steps we can take about this because now all of my online accounts are
Landline ported by hacker
My landline phone line was ported out by a hacker and now comcast says they cannot port it back. This is a phone number which I've had with Comcast since they started phone service. Now they say, even though I did not order the port out, they cannot get it back. All my business and personal contacts
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I agree. I recently made the required Comcast migration to Yahoo's free email and was surprised to see all those Ads as well. I think Comcast should have made it clear beforehand, to it's customers, the switch to Yahoo's free email service has Ads an
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why
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We need to rule out all possibilities, so we you need to try and log in through that link I gave you or the Xfinity app. If you gain access that will show you what your password is and then you just need to go into your iPhone settings and u
Cannot sign onto email on Ipad or Iphone
Since returning from Mexico, my phone and Ipad says my I need an IMAP password address in order to see email. I tried using my password for my Xfinity account and it says it is incorrect. I have NOT changed my password, so it is NOT incorrect.
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Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
Refund?
So now that you’ve eliminated the NFL Network AND Redzone…… will I be refunded a portion of the ridiculous $306 you charge me every month? Or do you just keep it?
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I should not have to go through all these extra steps to access my email suddenly. What is the reason?
Cannot sign onto email on Ipad or Iphone
Since returning from Mexico, my phone and Ipad says my I need an IMAP password address in order to see email. I tried using my password for my Xfinity account and it says it is incorrect. I have NOT changed my password, so it is NOT incorrect.
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Hey @jp4599 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the collection agency letter. Since the debt was placed with a 3rd party agency you would need t
Wrongful Collection Notices from Credence Resource Management
I was never notified of my final xfinity cancellation bill and now just received a text that my account has been placed for collection. I just paid off my bill today and would like xfinity to open a ticket to remove it from my credit report.
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Good morning I have now gone without service for six weeks you have sent three technicians. I have been on the phone multiple days hours upon hours being told that service is going to be connected today. You guys have worked me up. You keep telling m
Serviceability team
I’m wondering how long it will take and if there’s anytime of communication I can get about my house getting WiFi. It’s a new build and only Xfinity in the area. I was told I needed to upload documents, done now I need a survey? Still need the wire add to the utility pole the. Trenched tk the house.
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@user_h8wix6 Thanks for reaching out to us, we do apologize for any inconvenience you're having accessing your Comcast e-mail, Have you tried going to https://www.xfinity.com/email and signing in or jumping on the awesome Xfinity app an
Cannot sign onto email on Ipad or Iphone
Since returning from Mexico, my phone and Ipad says my I need an IMAP password address in order to see email. I tried using my password for my Xfinity account and it says it is incorrect. I have NOT changed my password, so it is NOT incorrect.
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Thanks found a way to go around and play the epsiode.
On Demand Access to Scripts Blackout of US Marshalls
How do I get access to a series of a show I recorded? The episodes during the scripts black-out just show the banner about the dispute.
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Cannot sign onto email on Ipad or Iphone
Since returning from Mexico, my phone and Ipad says my I need an IMAP password address in order to see email. I tried using my password for my Xfinity account and it says it is incorrect. I have NOT changed my password, so it is NOT incorrect.
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Sign-In and Account Management
Wow… yall gotta work on getting this fixed. Unbelievable that people are going MONTHS with no solution. I’ve only gone days and am getting super frustrated. If Xfinity doesn’t figure out this Disney+ and Hulu activation problem, I
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Hello @user_vaygnh, thank you for taking the time to leave a post. Sorry to hear that you’re running into issues activating your Disney+ bundle. I can definitely understand how frustrating that is, especially when it’s supposed to be a qu
Disney+ Activation Problems
I’m trying to activate my Disney+ subscription that supposedly comes with my 2gig internet subscription. I even opted to buy the $7/month ad-free version. I’ve tried several times and with several different emails but each time I go to activate using the activation link found on the manage my subscr
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Hi there, @saa7, the information @Again provided is accurate. Did you need assistance with your account?
XfinityFrank
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Termination Fee
what is the termination fee for my account if I move to another carrier for the internet service?
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