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Can’t get paramount plus even though I paid for it. Paramount plus contact says it’s Xfinity fault
Can’t get on Dutton Ranch
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Customer Service
Hello @user_1f508j thank you for reaching out! Are you trying to use Apple TV to stream on the Xfinity stream app?
Stream using Apple TV
Why can’t I use my Apple TV to stream when I am on my in home network? I get the message that I can only stream on my iPad or iPhone.
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cancell forum
how do I cancell forum. Somehow another user name has my email address. The above user is not my username. Not sure how this happened.
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Rules and Automations
Thanks for posting on our community forums, user_tv68ff. We're aware of some issues affecting the TV services in your area. Our engineering team is working to resolve it as soon as possible. To stay updated, you can visit us HERE or through our Xfini
TV service out
i suddenly have no TV service Tried re booting the box, then the modem still no TV
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I would be happy to review your billing @yuzuha Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are t
im being charged a late fee when i cannot even access my billing.
on the mobile app ill get an error saying i cannot process a payment right now. when i tried paying over phone. i got disconnected saying there was an error, and when i tried to go online and pay i get this error message. my bill is being charged 75$ for a late fee when im not even allowed to pay? w
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Good evening, and thank you for reaching out on our forums to let us know about your service issues @user_jg54jt, we truly appreciate it. To better assist with troubleshooting, are you experiencing any error codes or messages on your TV or within y
Website cable ourage
I have WiFi but no access to any Xfinity websites, apps or cable. The chat bit assistance claims there are no outages in my area but even your 800 Xfinity number hangs up immediately or fails before ringing. Please update your customers about [Edited: "Profanity"] is going on!
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user_bihz1r We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a broader summary of your setup issue, so the Community can have an understanding o
Comcast bulk
I am trying to set up my Comcast account at my new apartment. However, I am unable to get in contact with someone from xfinity. The phone numbers I call are hanging up on me.
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Hey @user_i9qzqw, Thank you for visiting our official Xfinity Forums Community support page. Are you experiencing a neighborhood wide interruption or something limited to just your home? We highly recommend using our awesome Xfinity App to perform te
Xfinity outage!!
I’m kinda getting annoyed by all these outages by Xfinity but I think what really is annoying me is that I don’t get any notification that’s it’s out until I specifically request a text. The outage was reported at 3:50am that’s around the time my mom woke up and realized it was out. Not once did I g
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i can access that to make payments. but can we do something about my payment being 186$ instead of 113$? im not happy that im being hit with a fee when i was trying to make payments?
im being charged a late fee when i cannot even access my billing.
on the mobile app ill get an error saying i cannot process a payment right now. when i tried paying over phone. i got disconnected saying there was an error, and when i tried to go online and pay i get this error message. my bill is being charged 75$ for a late fee when im not even allowed to pay? w
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@user_be8c81 Did you try the 1-800-XFINITY ?
Customer service phone number
What is the customer service phone number for Xfinity customers
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Hello @user_agy1k9 and thank you for posting your concerns on our Xfinity Community forums. That’s an incredibly frustrating situation to be dealing with, especially after doing everything asked on your end and still not seeing progress. Being
Phone stolen during shipping
In march I ordered a new phone, signed for the phone with the fedex driver but when I opened the package there was only an iPhone package that was torn open and no phone inside. I have spent countless hours on the phone and messaging with associates and they just keep lying and lying! They won’t eve
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@user_sr93ja thank you for using the Xfinity Community Forums page to reach out regarding your concerns with not receiving the level of service you are paying for. With all the technician visits have you already had someone look into a potential main
I am not getting what I paid for, months of calls, techs, and run arounds.
I have contacted xfinity probably to the tune of a dozen times over the last couple of months. Have had tech after tech come out to my house and am still getting extremely bad internet service in the middle of a city, not out in the boonies. I pay for 1.2 GBPS and get 700 and honestly I could not ca
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No internet service
I have troubleshooted my modem several times and still have no service
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Customer Service
@user_vh0q82 Thanks for reaching out to us about your TV service interruption. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Could you check your TV service? It shows the outage is
Xfinity phone 1800-934-6489
The number for customer service rings answer and then hands up. What is happening. I need someone to call me immediately. My Xfinity stopped.
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Thank you for reaching out to our team. I will be happy to assist you from here with any service issue. Was that problem with the Voice service, or is that a Mobile issue?
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Phone service
Paid my bill and can’t do anything. Fix it
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