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@user_tgrre5 I can now see my email on the website but still have the connecting through outlook Have you checked the third party access security in webmail to allow your Outlook to get your email? In webmail, click on the gear icon then on Emai
Outlook Connection issue
I am not able to connect my computer to my account....In addition, I can't see my email account when logged into xfinity website...Can you help
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To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.co
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
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@user_p4d99w I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that? Unfortunately, one you've moved to Yahoo! Mail there is no going back to Xfinity. You can always ditch your @comcast.net email
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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We appreciate you taking the time to post on our community forums, user_3gg4jl! In order to log in to your Peacock account on any device, you would need to enter the email address and password associated with the account when prompted. If you do not
Accessing peacock on someone else’s tv
Hi how do I login to peacock on someone else’s tv? I did have a peacock account before but did not renew it.
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Thanks for keeping us posted and providing details about your experience, user_7o58yh! We definitely appreciate the feedback! I'm happy to hear that your service seems to be working properly, but I apologize for the experience you've had in the meant
Excited for the brand new fiber Xfinity connections! What could go wrong? EVERYTHING!
As a new Xfinity customer, I was excited to see that brand new service was being installed in my area! The 1.5 days my service worked it worked great. However when it is not working, it is impossible to get any service or any truthful information from support. I find it very concerning when all the
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Hello, user_2g9t21! I hope Friday is treating you well aside from the Netflix hiccup on your cell phone. Let's see here. To begin I wanted to ask what device you're using that is having this issue, and if others devices are impacted. To be sure, is i
Netflix isn't loading
Netflix was working and now it's not. I have the service through my cellphone plan
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Sorry to hear about the error you've been experiencing @user_394d70. Since you've already tried rebooting your X1 box, let's try clearing your Locally Stored Data. This is usually more effective than a reboot for app-specific "Something Went Wrong" e
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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Please let me know what channels I have and what my monthly chgs will be. I’ve been your customer for 35 years but Direct Tv offered me a good price that included Marquee channel. Please let me know ASAP because I have to make a decision by 2-22.
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
Question
Please let me know what channels I have and what my monthly chgs will be. I need to know ASAP. Direct Tv offered a good deal that included Marquee channel. I have to make a decision before 2-22
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
Question
You referred me to whomever is in the dm but they gave me incorrect information and then stopped responding.
Formal Dispute of Mobile Charges – Account Tenure: Platinum – [Edited] and [Edited]
I am writing to formally dispute a recent sales transaction and report misleading conduct by an Xfinity representative on February 5, 2026. As a Platinum Tier member, I was explicitly told that I qualified for a free mobile line for one year and an "on us" smartwatch. The representative stated mult
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Welcome back, @Tkkotiah! Over the years I have seen some pretty interesting things when it comes to peacock logins. Is it possible that you may have used a different email in the past for your peacock subscription when it was linked to Xfinity?
Peacock Activation Error
Hello. I just switched back to Xfinity and am having issues reactivating my Peacock Subscription. I am logged out of all devices and confirmed I do not have any active subscriptions but am still getting the error message: You Xfinity Account is already linked to another Peacock Account. Can you plea
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@user_c1e3f4 @user_qpc535 Please give as much detail as possible regarding the issue you're having getting into your email. Using webmail? Using a third party email app? Getting any error messages? Have you been migrated to Yahoo! Mail?
Can’t login to email
I’m having the same problem as all of you. I NEED my email today. Is this being looked into?!
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You can absolutely make any adjustments you would like to for your account. I will be more than happy to help with your issues. To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Mes
Can i cancel and Restart service
I'm trying to remove tv from my plan and keep my internet, but it doesn't allow me to. Can I cancel my current plan and sign up again without returning my current modem?
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Hello @user_tvja9j, thank you for taking the time to reach out on our community forum. I know how important it is to get billing corrected. I do see that you already sent us a direct message. I just want to let you know for the future please keep in
Xfinity refuses to refund me
First of all, I will be complaining about the terrible phone service as many of you have as well. It is nearly impossible to speak to a live agent, and the over six hours that I have spoke with a live agent has still gotten me nowhere. back on May 24 of 2025, I changed my address. I had already done
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I do understand how this could become frustrating @user_cw7fsd. I do want to get your account pulled up, so I can have a look at the adjustments made to your account. How does that sound?
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
Question
Hello @user_md971q, thank you for taking the time to leave a post. Sorry to hear how frustrating this experience has been for you. We would love to turn your experience around. If you could send our team a direct message with your full name, the name
XfinityMarshante
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Security customer service is trash.
Every year we got to call in to their customers retention program. Becuae their automatic price raise. Each year we got a headache from dealing with customers service. And all their nonsense. We are 11 years customers of xfinity ans we had enough. We going to tmobile home internet. Much better custo
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