Xfinity Community Forum

Are you saying that there aren't any physical coax cable connections / coax wall outlets ?

EG

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8 hours ago

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No internet

No internet connection at my new house

Question

Good afternoon ballgeier. I can certainly understand wanting to take a look at your options if your price has changed. You have reached the right team, and I will be happy to assist you. Please send us a direct chat message with your full name

XfinityJon

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8 hours ago

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My last year with xfinity

I have a summer camp that we use only on weekends. I have had xfinity since 2022. This year my plan went up to $60/month, from $43/month. My primary home service(through another provider)is only $67/month, which I use everyday, so $60/ month for something I only use 2 days a week is outrageous. Seve

Question

Hello, user_8br1r5 and thank you for joining us here on the Xfinity Forums! I know managing equipment can sometimes feel overwhelming, so I wanted to share a few easy options to help make things smoother for you.As a quick reminder, you can exchange

XfinityThomasA

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8 hours ago

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replace our crestron system

I want to remove our Crestron system over our standard cable tv.

Question

@user_jbbirv To continue here on Forums we would need you to direct message us. Can you sign out and back in and try the instructions above.

XfinityKam

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8 hours ago

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I am being blackmailed.

Every day, I face threats from the company, and they cut off my internet service—despite the fact that I have available credit. Since 2025, they have failed to resolve the issue, which involves transferring a payment I made from my old account to my new one.

Question

U

Internet modem needs to return

user_ufg9gz

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8 hours ago

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Help

Hi I have to send xfinity device to the office so I need a copy from the office

Question

@user_0l4xv9 Thanks for taking the time to post here on Forums, I am glad you're wanting to continue use of our email service. If you signed in to your Xfinity Email account within 90 days before canceling your service, you can continue to access you

XfinityKam

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8 hours ago

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Email

My condo is changing internet services away from comcast internet. I still want to use my comcast email and want to make sure none of my emails get deleted or that my email account doesn't gets deleted. Will the service switch effect my ability to use my @comcast.net email address?

Question

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

commented

9 hours ago

to the conversation:

0

My last year with xfinity

I have a summer camp that we use only on weekends. I have had xfinity since 2022. This year my plan went up to $60/month, from $43/month. My primary home service(through another provider)is only $67/month, which I use everyday, so $60/ month for something I only use 2 days a week is outrageous. Seve

Question

U

Constant dropping at random intervals

For the past 10 days now, my home internet will drop at random. It is mostly fine during the day, I notice it get worse around 8 or after I start gaming. My PC has ethernet, and it's not the only device that disconnects. I have contacted live agents and we have troubleshooted and even had a tech com

Question

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Your Home Network

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

commented

9 hours ago

to the conversation:

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How to cancel my xfinity account

How do I cancel my xfinity account? I just paid the next billing cycle for April 2026. Thanks

Question

@user_l0zty7 Have you had a chance to see if any of those troubleshooting tips apply ?

EG

commented

9 hours ago

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Having issues witht the internet.

I'm in the Tacoma area, the internet won't stop dropping every day, I mean, like 2 to 3 times a day, it is so frustrating not being able to enjoy what you are paying for. Why would I be worried while on a Zoom call with my Professor? Anyway, I'm thinking of changing providers; at this point, I don't

Question

Hello @LFMOLINA54, you have come to the right place for information on the XB10. The XB10 is currently only available to customers that are receiving our FDX services formerly known as x-class. This service provides symmetrical speeds using Docsis 4.

XfinityJustinM

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9 hours ago

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I want programing to resume for WXYZ TV in Detroit. This station has always been my favorite and they have excellent programs .

Question

U

And I have to pay not to get bombarded with ads. I want to go back to Xfinity. I do not like this app.

user_4e67a0

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9 hours ago

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Move to Yahoo not working

I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.

Question

@user_4e67a0 I'm glad to hear you were able to figure out how to find those missing emails. I will definitely forward this to my leadership team so we can streamline this process. Please let me know if there's anything else I can help you with today.

XfinityRaul

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9 hours ago

to the conversation:

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Move to Yahoo not working

I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.

Question

Hello @user_quec8a and thank you for posting your concern on our Xfinity Community forums regarding your email account. 😀All active comcast.net email accounts will eventually be able to upgrade to Yahoo Mail. Invitations are being sent in phas

XfinityCliff

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9 hours ago

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yahoo mail

am i eligible for the yahoo upgrade?

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