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Good morning @p00204138, and thanks for posting to the Xfinity forums with your issue. I am sorry to hear about the issues you are having with your email, but you have come to the right place for assistance. You mentioned Yahoo in your post, do you k

XfinityJeff

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8 hours ago

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comcast.net

why can i not access my comcast.net email

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Error 7 with XB8 Gateway and Xi6 TV Box + Coax Cable TV Box - Propoer Setup

Hello, I have been reading conflicting reports online that the best way to setup a erro 7 mesh network is to place the XB8 Gateway in Bridge Mode. Then I read how by doing that it will not allow the Xi6 wifi cable tv box to work properly or tie to the DVR properly. I do have a hardwired coax cable T

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Your Home Network

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Phone number is [Edited: "Personal Information"]

user_o20exo

 commented 

9 hours ago

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Appointment today Sunday September 22 4 to 6

WiFi no fully working

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Please call me to confirm appointment

user_o20exo

 replied 

9 hours ago

 to the conversation: 

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Appointment today Sunday September 22 4 to 6

WiFi no fully working

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I’m trying to confirm appointment

user_o20exo

 commented 

9 hours ago

 to the conversation: 

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Appointment today Sunday September 22 4 to 6

WiFi no fully working

Question

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Appointment today Sunday September 22 4 to 6

WiFi no fully working

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Devices and Equipment

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smart watch

If I don't use my smart watch will I still be charged?

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Devices

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@user_3ohi2s We are glad to know everything was resolved for you. Thank you so much for updating our team. As a friendly reminder we have an awesome website that has helpful articles for support and our services. Here's a link for the future if this

XfinityKei

 replied 

9 hours ago

 to the conversation: 

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new iPhone 17 pro ordered, Fedex package tampered with, phone stolen upon arrival

How do I contact the executive resolutions team? I have been sent everywhere and told to contact, fedex, file a police report, blacklisted the iPhone that was stolen---nobody seems to be able to get back to me in regards to replacing my stolen phone. when fedex delivered the package, the package had

Question

The CW channels (1166, 805, and 13) have issues during the programs. The sound has spike fluctuations between really low to normal to really loud. I’ve already worked to resolve the issue via chat. They refreshed the signal, which only resolved the i

Ekohsc

 commented 

9 hours ago

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CW channel audio problems

The CW channel has issues during the programs. Sounds over compressed then there’s an annoying short spike in volume. This only happens on the CW channel during the programs. Commercials seem fine. Audio Description is off and I’m only using the Samsung TV speaker..

Question

Looks like you posted the information publically. Please follow the steps provided above to send the info in a private direct message.

XfinityMatthew

 replied 

9 hours ago

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Appointment

Need cable in a room

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Please let me know when appointment is scheduled for.

user_eknbd4

 commented 

9 hours ago

 to the conversation: 

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Appointment

Need cable in a room

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[REMOVED]: Personal info

user_eknbd4

 replied 

9 hours ago

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Appointment

Need cable in a room

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Sorry to hear that you are having issues with the website @user_yjktud. Does this error come up when you go to the 'your subscriptions' section of the website?

XfinityJeff

 replied 

9 hours ago

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Hulu/disney bundle activation problem

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

Question

If you would like to move forward to with scheduling we can check availability for your area. Please send us a direct message with your full name and the service address to get started. To send a "Direct Message" to Xfinity Support: Click "Sign

XfinityMatthew

 replied 

9 hours ago

 to the conversation: 

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Appointment

Need cable in a room

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I need someone asap when can someone come

user_eknbd4

 commented 

9 hours ago

 to the conversation: 

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Appointment

Need cable in a room

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Exactly! When can someone come to my home?

user_eknbd4

 replied 

9 hours ago

 to the conversation: 

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Appointment

Need cable in a room

Question

Hello @user_eknbd4 I assume you are saying you need an outlet to plug into in another room? We can do a relocate job which is a $100 non-refundable charge for the visit. But depending on the setup of the location we cannot 100% guarantee an outlet ca

XfinityMatthew

 commented 

9 hours ago

 to the conversation: 

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Appointment

Need cable in a room

Question

user_7qj067 You can put your questions here at anytime, but leave out anything that would be personal to you. Should we need to review the account to answer it we will request you to send us a direct message, but if we can answer it without needing a

XfinityEricB

 commented 

9 hours ago

 to the conversation: 

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Need information can I dm you

Need a question answered how do I do the question

Question

@user_MM21s I'm sorry to hear of the issues you're having with your folders not migrating correctly with yahoo. Our team can help. Yahoo Mail experience is different than Xfinity Email, your email settings, including filters and forwarding, will not

XfinityKei

 commented 

10 hours ago

 to the conversation: 

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Conversion to yahoo - emails now in both inbox and folders

I had 2 Comcast emails. Using an IMAP backup program, I did a test where I backed up one of the email accounts to my computer and then migrated it to the other account that I hadn’t used. then I did the conversion to yahoo on the account I never used but now was identical to the account I did use. I

Question

@user_m2fp67 I’m sorry to hear you're having an issue with activating Peacock. You're in the right place for a resolution. Can you tell us more about what's going on?  Are you seeing any error messages? If so, what does it say? Are you fo

XfinityKei

 commented 

10 hours ago

 to the conversation: 

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Free peacock

Can't activate it on my tv?

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