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Update- still no resolution
cannot access ESPN Unlimited content
I followed instructions to click the Activate Now in the email offer for free ESPN unlimited. I went to the ESPN app and created and logged into MyDisney and then to the Xfinity login, both of which said Successful, but it doesn't allow access to content and continues to send me back to a window to
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Has it been resolved?
Dvr not recording. Shows nothing scheduled and on grid has half circle
Dvr not recording and on grid shows red circle
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@user_2aibbx, here is a link that has helped the past. https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d6303…
PS4 Disconnects Randomly
Been dealing with this for over 2 years since I've moved here, Xfinity's live agent chat is 0 help as always I have no interest in speaking with a robot for help on something and when I finally give in it just infinite loads (awesome). Even tried calling, and the robot wanted to text me a link on a
Question
I am not seeing where "Direct Messaging" is, what website?
PS4 Disconnects Randomly
Been dealing with this for over 2 years since I've moved here, Xfinity's live agent chat is 0 help as always I have no interest in speaking with a robot for help on something and when I finally give in it just infinite loads (awesome). Even tried calling, and the robot wanted to text me a link on a
Question
Did u do a refresh or just started working?
DVR NOT Recording - Red Circle with /
DVR NOT Recording - Red Circle with X, 7% full, Network works fine, I have dual WAN 2.4 GB/s Xfinity and AT&T, Been working fine for years, all of a sudden 3/14/2026 no recording is allowed.
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Military Status
Hello military.xfinity.com, the Get Started button, has been down for a week. Is there a way to verify my status without using the website? I've tried using my phones browser, the desktop browser with chrome and edge, both with and without incognito mode. The website the Get Started button leads to
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Billing
Moving into a newly constructed home, the address is showing as unserviceable, need a site survey
Moving into a newly constructed home, the address is showing as unserviceable, and I need a site survey. My neighbor across the street has service so I know the main line is in place.
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Customer Service
Drop Line on Neighbor’s Garage
My xfinity data line is running on top of my neighbor’s garage. Is there a way I can get a new drop line from the utility pole?
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Customer Service
@user_646skx From our website Xfinity.Com ALL bills throughout the full duration of service should be displayed, what happens when you try to go past March 2024? Please check out https://www.xfinity.com/support/articles/view-xfinity-billing-history L
Billing
Hello, I need help retrieving archived PDF billing statements from September 2019 to present for my internet account. These statements are required for internet reimbursement through PA Cyber Charter School. The billing portal only shows statements back to March 2024, and customer service and my loc
Question
Im getting an error too. Incognito, Phone browser, desktop browser, chrome, and using Edge. Here is the error when clicking on Get Started: Requested host does not match any Subject Alternative Names (SANs) on TLS certificate [2a2c285a10339020a9559d0
MILITARY DISCOUNT
I signed up for the military discount over a month ago and a new promotion that promised to lower my bill it increased it! plus they won’t give me the free mobile line for 2 years and the steam discounts that the military promotion includes. this is very frustrating
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Thank you for posting on our community forums, Noemibora. I am sincerely sorry to hear about your billing concerns. We'd be happy to review the account and charges with you. Could you please send our team a Direct Message with your name and service a
Wrong charge 4 months in a row !
the issue is on 12/16 i signed up for a new plan and 2 days after the price changed so from $215.98 that i was supposed to be paying it went to $236 or so. i called customer service and they said that it went up because the entire package price went up. i was told that my internet price was $75 and
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Switching from Xfinity to Yahoo
My husband and I are no longer Xfinity customers but still have our email addresses that end with @comcast.net. When signing on to check our email after a reboot, Xfinity is alerting us to switch to Yahoo but we can keep our the same email. Is this mandatory or can we keep things as they are without
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PS4 Disconnects Randomly
Been dealing with this for over 2 years since I've moved here, Xfinity's live agent chat is 0 help as always I have no interest in speaking with a robot for help on something and when I finally give in it just infinite loads (awesome). Even tried calling, and the robot wanted to text me a link on a
Question
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Customer Service
Hello @user_zyxu7d Thank you for reaching out on our community forum. It sounds like you did not have a great experience and we do not want that to continue to be the case. I would love to check over your account for you. Please send us a direct mes
Still waiting for service
Bought a new house the only internet available today is xfinity so I set it up for install on Feb 28 today is March 15th and still no service a dozen phone calls and hours talking to so called account managers and today they say another week because someone put an error on the order that was told to
Question
@Again what on earth does "to keep our email systems streamlined." mean???? I haven't seen any posting by a Comcast employee stating anything beyond saying that it is an option.
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
Question
Wrong charge 4 months in a row !
the issue is on 12/16 i signed up for a new plan and 2 days after the price changed so from $215.98 that i was supposed to be paying it went to $236 or so. i called customer service and they said that it went up because the entire package price went up. i was told that my internet price was $75 and
Question
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Billing
Still waiting for service
Bought a new house the only internet available today is xfinity so I set it up for install on Feb 28 today is March 15th and still no service a dozen phone calls and hours talking to so called account managers and today they say another week because someone put an error on the order that was told to
Question
•
Customer Service
Billing
Hello, I need help retrieving archived PDF billing statements from September 2019 to present for my internet account. These statements are required for internet reimbursement through PA Cyber Charter School. The billing portal only shows statements back to March 2024, and customer service and my loc
Question
•
Billing
Thanks for posting on our Xfinity Community Forums page, @user_2aibbx. I'd like to do everything I can to assist in troubleshooting your internet connectivity issues. Please send a direct message including your full name and service address, and we c
XfinityAbel
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PS4 Disconnects Randomly
Been dealing with this for over 2 years since I've moved here, Xfinity's live agent chat is 0 help as always I have no interest in speaking with a robot for help on something and when I finally give in it just infinite loads (awesome). Even tried calling, and the robot wanted to text me a link on a
Question