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@XfinityEricB Nope!
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
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moving wires from behind commercial center
I own a shopping center with multiple tenants using Comcast. However, coming down from the utility poles in the back there are many lines that are no longer in use. My electrician said he cannot touch the lines coming from the poles to the building. Who do I talk to at Comcast to have them come out
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Customer Service
I have been lied to multiple times.
I went in t o a Xfinity store January 11th to upgrade my internet service. I seen the promotion for the free line for a year with 300mbps. I told the guy I wanted that and my fiancé could use the new phone and transfer his number. I have good credit. I told him my credit was locked he ran it anyways
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Customer Service
wifi settings
Hi, I am looking to update my wifi settings. I am being redirected to xfinity mobile app and the app is useless. I cannot find my active router. I need help with this.
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Your Home Network
Hello @user_4m992t when you said you made the correct changes I assume you mean these settings on the box? How to Enable Caller ID on X1 TV Box:Press the Xfinity Button: on your remote.Navigate to the Settings (gear icon) and press OK.Select Prefer
Caller ID for TV
Trying get caller ID to show on TV. I have already made all the correct changes on my end. I used to have it but stopped working when I started new contract
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user_fmegi7 Hello and thank you for reaching out via our Xfinity Community Forums. I am truly sorry for the loop you’ve been caught in and for the deeply frustrating experience you had on the phone. After 30 years as a loyal Diamond member, you
Cancelling Peacock Premium provided as an award from Xfinity
As per discussions on the forum from 2 years ago, it is seemingly impossible to cancel the free Peacock Premium plan. I don't want ads and cannot get either Peacock or Xfinity to delete this service. I only have Xfinity for Wifi so I can't cancel Peacock on an Xfinity box. Both Xfinity and Peacock t
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I vave beeen able to access Prime Video without problems 2 times in the last 40 days
Permanent fix for Amazon Prime Video connectivity?
I cannot launch Amazon Prime Video from within Comcast's X1 service. I can watch it just fine outside of Xfinity. I can launch Hulu, Netflix, Disney+ directly from the X1 service. I did a lot of research and did all of the troubleshooting steps suggested. Do registered the device with Amazon, unplug
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Cancelling Peacock Premium provided as an award from Xfinity
As per discussions on the forum from 2 years ago, it is seemingly impossible to cancel the free Peacock Premium plan. I don't want ads and cannot get either Peacock or Xfinity to delete this service. I only have Xfinity for Wifi so I can't cancel Peacock on an Xfinity box. Both Xfinity and Peacock t
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Customer Service
credit for Verizon loss of service
would like to speak to an agent regarding credit for losing service- had to spend 4 hours over 2 days to get service back as my esim card was removed and therefore I could not get service back
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Network
Annabelle2 Do you have any issues when you try to access the email through our website?
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
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account missing
hi i have another plan on my other house can you help me find my account cause i know i used the same accoubt but i couldnt access it and pay for it pls help thank you
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Plan
It keeps sending me to the retention department. I don't want to speak with an agent, just cancel my account
Need help cancelling my account today
I am trying to cancel my account today and need help. Xfinity not making it easy. Please advise
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user_hq0p7r Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you are looking to leave us, and we'll do our best to help you. Please send a Direct Message with your full name and address. Here are instruct
Need help cancelling my account today
I am trying to cancel my account today and need help. Xfinity not making it easy. Please advise
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I'm trying to cancel my Xfinity services today but I am having a hard time doing it
Need help cancelling my account today
I am trying to cancel my account today and need help. Xfinity not making it easy. Please advise
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Need help cancelling my account today
I am trying to cancel my account today and need help. Xfinity not making it easy. Please advise
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Thank you again @gdubbc for posting to the Xfinity forums. I am glad we were able to resolve the issue with the account via direct message. Our Xfinity forums community is a great place to discover helpful insights and answers to you Xfinity related
Account review
Hello - I just received a billing statement that is higher than what I had been paying. Can you please review my account to see what I can do to return to the previous rate? Thank you!
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Need help cancelling my account today
I am trying to cancel my account today and need help. Xfinity not making it easy. Please advise
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Customer Service
Thanks again for working with our team to find a new plan that works better for your home use and wallet! I'm glad that we could assist, and if you ever have questions or issues in the future, please feel free to create a new post. Our team and commu
XfinityThomasD
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Offers for existing customers
I've been an Xfinity customer for over 20 years. I currently have a plan that includes Internet and TV, and am considering downgrading to an internet only plan. I chatted with an agent today who said that I'd have to call the Loyalty department to unbundle my services and get internet only. He also
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