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How do I get Netflix on the cell phone?
How do I download my Netflix to a cell phone?
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Xfinity Stream App
Xfinity Mobile Supervisor
I have been a very long time customer of Xfinity and Comcast and I’m very displeased by how I’ve been treated this year. We discovered that for a year and a half I was overcharged on my bill for a Phone trading credit that I never received. The total came out to almost $800 plus taxes. I think she s
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Customer Service
How to Prevent 400 Bad Gateway Error Messages
I cannot navigate this website for more than 5 minutes without having to flush my cookies each and every time I use it before Xfinity decides it wants to verify login credentials so many times, it cannot fit all the reverifications inside the URL anymore and crashes the page load attempt (400 Bad Ga
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Sign-In and Account Management
iwatch Credit Promised
Placed order for new iwatch September 6, 2025, promised $300 credit towards the new watch. Never received promised credit, many notes, many phone calls, no help. Frustrating. Have actual transcript of representative promising credit never received. Please help!
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Devices
The service is poor hung up on during conversations several times credits are not applied bills aren’t explained. Was told not guaranteed refunds or credits on bills after being promised by customer service rep. Transferred by supervisor Don to cance
Customer service horrible
Customer service is horrBile, hard to get a human, all foreign countries hard accent, can’t understand, don’t want apply credits for service interruptions missaplied fees, surprise price increases, billing errors or corrections are not made constantly. Can not access or read bill to see charges, dec
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Thanks for posting on our Xfinity Community Forums, @user_3l5xp2. To activate your Disney+ Hulu bundle you can reference our article: Disney+, Hulu Bundle overview. Let us know how that works out.
My Disney plus and Hulu isn't working
Was told we have Hulu and Disney plus... how do you get it
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Video is corrupt
My video is intermittently corrupted for anywhere from a 2-3 seconds to upwards of 15 seconds. It eventually recovers. I thought at first it was wireless connection so I switched out to ethernet and disabled wireless but the problem still exists. I'm thinking now that my rented X1 box may be the iss
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X1
The "Activate" button on the "Your Subscriptions" page should take you to the right link; however, it takes you to some "partner" login screen for Walt Disney Company access that does not have a way to A) Sign-Up if you have no account and 2) Does NO
My Disney plus and Hulu isn't working
Was told we have Hulu and Disney plus... how do you get it
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Send Comments on CS rep who helped me today
I didn’t copy the name of the rep who helped me greatly today. can you allow me the opportunity to provide a feedback for them? [Edited: "Personal Information"]
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Xfinity Compliments
Hello user_weifyt, we still have your case open with our team. We will not leave you behind until your issue has been fully resolved. I would love to help look into the last update here for you. Please send us a direct message so that we may proceed
Cannot get internet service for OVER 1 YEAR
This is getting ridiculous. On Jan 16th 2025, I had a "regional sales manager" come to my door to sell me on an internet and mobile package. The pricing was great so I agreed. I setup an appointment to get all set up as I was assured that xfinity fiber was available in my area. Tech comes, says its
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PS5 Connection Issues when using both Wifi/LAN
Connection Issues: - connecting to game servers or ps online - losing connection from game server mid game - other ps online features spotty - latency All the above issues are occurs regardless if I'm connected via wifi or LAN. All the above issues occur randomly. But not simultaneously, which is su
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Your Home Network
Greetings, user_83lh05! We appreciate you taking the time out of your Monday to bring this important damaged Comcast box concern to our XFINITY Community forum. You have reached the right team to help ensure we have this repaired immediately. To proc
Cover damaged and large crack done side of junction box roadside
Large green cover covering Comcast equipment damaged. Large crack down side allowing rain and water in. Located at [Edit: "Personal Information"]
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@user_cgwhi5 This is very important to us, any concern you have we find important. I want to look into this further and work on things getting scheduled. Please send us a direct chat message with your full name and complete service address to “
New member with a service problem
Having trouble getting a service appointment for the outside service drop. Was directed to go here for help, so here I am. This is my first posting to get started.
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@user_fadpmm, thanks for reaching out on our Xfinity Community Forums. I'd love to do everything I can to assist! What can we help out with today?
XfinityAbel
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11 hours ago
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Live agent
I need to speak to a live agent
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