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I need to find a less expensive monthly plan. Can you help me?
lower my monthly bill
please provide any specials for a plan that will lower my monthly payment
Question
Error trying to watch 4K channels
TV vendor (Hisense 65R6G) claims to be HDR compatible but when trying to watch channels 1354 or 1355 get message "device Not HDR compatible" 2 other TVs have no issue. TV in question can view 4K content from other sources such as Netflix or Apple TV. Tried switching cable boxes but no change. Checki
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Channels and Programming
RCS 3000 Error
Like many others I am receiving the RCS Connecting/Setting up hang-up on Google. I've tried absolutely everything I could from these forums as well as Google Support. This was working until about 7 days ago, and now I am unable to receive group messages that had RCS originally enabled. I have a Pixe
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Network
I agree! It is very hard to use and fills up my (email haha) with garbage. It is hard to do anything on this mess, and it reverted back to emails from the 1900 hundreds!!!!! The ads the forced me to say okay to is overwhelming. I mean when they offer
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Hi there @user_5cmmrm. Thank you so much for reaching out to us regrading your concerns of canceling your account. You are in the right place and we are happy to assist you today. Please send us a direct chat message with your full name and complete
Cancelling without a call or trip to store
You would think in 2026 this would be done through my regular account like all other companies. The answer to all the pleas is no regardless of whether I'm clicking no or saying it.
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Hi there, @user_1g4lmv Thank you for taking the time to reach out to us on Xfinity forums. I’m really sorry you’re dealing with that, especially after just refilling your service, I know how frustrating it is to still be without in
Disconnected
I refilled my service earlier today and I still don't have any internet connection
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@user_ha4329 Thank you for reaching out to us here on Forums,home layouts can absolutely impact Wi-Fi. Where do you have your Wi-Fi extender located? They are meant to help with dead spots, so in a location this is happening is best for better covera
Bad WiFi connectivity in my home
The layout of my walls creates difficulties with the WiFi signal. The extender I have is unreliable
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Disconnected
I refilled my service earlier today and I still don't have any internet connection
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user_vl9nb2 Hi there. We can certainly understand why you're upset. Based on what you've described, it sounds like your expectations regarding the iPad promotion and the resulting charges do not match what was ultimately added to the account, and tha
Tricked into signing up for a IPAD and service
I have tried tirelessly to resolve this issue after being tricked by a Xfinity sales employee over the phone into a iPad and line. I called in March to adjust my plan and the agent offered me a free iPad with a new package - I asked him numerous times confirming this was free ? ( please pull the rec
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Tricked into signing up for a IPAD and service
I have tried tirelessly to resolve this issue after being tricked by a Xfinity sales employee over the phone into a iPad and line. I called in March to adjust my plan and the agent offered me a free iPad with a new package - I asked him numerous times confirming this was free ? ( please pull the rec
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Plan
user_vl9nb2 Hi there! Thanks for taking the time to share your experience. Our team would be happy to assist you with this. Can you please send us a direct message with your full name and service address so we can take a closer look?
Free iPad scam
I wish I would’ve thought to do a simple google search for “free iPad Xfinity” while I was chatting with an Xfinity agent last August who persuaded me to accept this offer. I would’ve seen the countless reports of other people getting duped in the same way, but didn’t think to do that because up unt
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity outage
Hello, can someone please assist with my internet? Our internet has been out for days with no resolution timeline provided.
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I am trying to pay my mother's bill. she is ill. I obviously don't have all the info. I need to speak with a human to resolve this issue.
user_ngbx07
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15 hours ago
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Need actual assistance paying bill
You have no access or contact when you failed to align my multiple accounts. Trying to PAY MY BILL for months...no assistance. You guys ate the worst. I have no idea how you breath let alone survive. What a joke. You don't deserve to exist as a company.
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