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i'm having the same pixellating issue with live network channels. curious if the problem persists for you at all hours of the day. here the pixellating distortion shows up at night on those channels but signal is OK in daytime.
Pixaling alot on all tv's on cbs and ion
I have tried all suggestions and I'm thinking the signal is the issue
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Membership tier is wrong
I have been a customer since 2007 and am a diamond member. In May I added two new mobile lines and now my membership is showing Silver. Two tickets have been opened and closed without any explanation.
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Customer Service
user_i9ai3t Thank you so much for reaching out for help with your movie purchases at your old address, not moving over. Since your purchases are connected to your location, they are not stored on your equipment after you move. If you access the Xfini
cannot transfer purchased videos and my list from my old account to my new one. please help!
I moved and opened a new account at my new address, but my purchased movies and 'my list' did not transfer. Accoding to my account rep said ths could be done, but so far I have had no luck. I can't figure out how to do a direct message even though I am signed in. I have tried multiple times to get t
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity gateway inside
My new apartment came wit preinstalled gateway. I've not been able to get Internet for 2 months since i moved in. I've spent hours with support and they cannot get it activated. Now i have a $63.50 charge and still no Internet and another bill due on the 11 th. For what? I need Internet. Someone ple
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Hi, I am getting the same thing. This is beyond frustrating. Is there any solution?
An error occurred inside the server which prevented it from fulfilling the request.
when trying to send an email I get the error - An error occurred inside the server which prevented it from fulfilling the request.
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No coax outlet
Hello I just got the internet and streaming box today! I do not have the right outlet we just moved to this rental house temporarily and they did not include a hdmi cord
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
You sent equipment I did not order
I want the equipment picked up! I didn’t order it and do want it. I can’t drive anywhere and can’t get ups to pick it up. I want it picked up.
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tv
my services was stopped because i moved and they had to reconnect the wifi services.I still can not get my tv to work as it should.Infinity dose not seem to working.
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Your Home Network
xfinity comcast should know about their neighborhood upgrades better than i can ascertain. check your records and my location in san francisco about that. no new equipment or wiring in the house, all connections are out of the way, undisturbed or jig
TV Pixelation is VERY BAD now
After Xfinity upgrades in my neighborhood Cable TV is VERY Pixelated. Please resolve this!!!
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Hey there, @user_n1q7v6! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We certainly would hate to see you leave the Xfinity Family, but we totally understand. I would be more than happy to help with getting the
cancel service
I would like to cancel my service and return my equipment. I spent several minutes on the phone with customer server and was unable to get my account closed and my service canceled. Can someone please assist me with this?
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Hello user_n8tbwn thanks so much for taking the time to reach out and inquiring how to best leave a compliment! It’s easy to submit kudos or a thank you about one of our products and features or one of our employees. Email us at t
Feedback that never came.
Hello, I was using the Xfinity app and a live representative helped me sort out an issue I had. However, after the chat ended the feedback survey never appeared and I wanted to make sure the feedback gets to the person. How do I go about doing that? I don;t want them to think I didn't appreciate the
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cancel service
I would like to cancel my service and return my equipment. I spent several minutes on the phone with customer server and was unable to get my account closed and my service canceled. Can someone please assist me with this?
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Customer Service
cannot transfer purchased videos and my list from my old account to my new one. please help!
I moved and opened a new account at my new address, but my purchased movies and 'my list' did not transfer. Accoding to my account rep said ths could be done, but so far I have had no luck. I can't figure out how to do a direct message even though I am signed in. I have tried multiple times to get t
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Customer Service
user_g8m3x0 Thanks for submitting a post. You should definitely be able to swap your equipment out. I'd recommend bringing the existing box(es) to a local Xfinity Store to swap them out right away, and the reps can help make sure that the equipment w
XfinityThomasD
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Wireless box
Can I trade in a box for a wireless box?
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