My equipment was stolen from my Atlanta home. I called to disconnect services effectively today. i am in California. I was told to go to a store and report the missing equipment Please advise where to go in California to speak with someone?

I've spent far too much time on the phone and chat with assistants who promise to reverse the charges, but they don't. I see a lot of complaints about this. Why is Xfinity doing this to their customers?

After 15 or 20 minutes the person I'm talking to you can no longer hear me. I can hear them but they can't hear me it happens regardless which phone I'm on or where I'm at I could be in another town and Xfinity service still gets [Edited: "Language"] after 15 or 20 minutes the other caller can never

I attempted to "upgrade" to 4k cable box during first week of November 2025. The 4k box would not connect to TV. Multiple efforts by technicians, reached via chat and phone conversation, were unable to provide a resolution. Three technicians visits failed to get the 4k box to function properly. Duri

I have a number of devices that require the 2.4 GHz signal. Lately at least once per week the Xfinity XB7 router stops broadcasting the 2.4 GHz network. This is true whether I split the bands or use band sharing. Restarting the gateway does not fix the issue. Typically, the 2.4 GHz signal is down fo

Same error on my Xfinity stream only on 1 of my 4 TVs. Stream used to work on this tv. I bought new fire stick and stream app still comes up with same error. Been going on for 3 months 6 calls and now a tech at my house. Tech support on phone does not have a clue. Wasted hours trying to fix

I cancelled my services months ago and I'm still being billed. It's not over $200 for services that I did not want. I was VERY CLEAR that I wanted to CANCEL my services. I had to contact Xfinity 3 times to get someone to "say" they were going to cancel my services. Apparently they never did. If thes

It is actually ridiculous how hard it is to schedule a tech appointment. I've spent the better part of 2 hours trying to figure out how to do it from my online account, and that apparently, stupidly, doesn't exist. I don't need to troubleshoot anything, it all comes back fine and says I don't need a

My internet upload has been capped at around 40mbs even though my plan has around 250mbs. What is the best way to resolve this? My modem is a Netgear Nighthawk CM2000 so there isn't an issue with hardware.

I want to know why I am the only house without service. Outage update says as soon as possible. It was supposed to be fixed 3 hours ago. Therd is no storm or power outageI want to lodge a complaint and can't get a person.