user_2wjm4k thank you for using the Community Forum to reach out. Can you elaborate on what you are referring to exactly? I want to ensure we are on the same page regarding your concern.

@user_f5411v Hey there! I’m really sorry for how frustrating this has been, especially right after getting service set up. I can see how not being able to even open the app would make this feel like a rough start. Since you do have internet, t

Hi there, @user_ip3e4p! I am sorry that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your TV service back up and running?

Hi @user_ohx07a, thanks for reaching out here on the Xfinity Community Forums! There was a national issue with the TV service earlier today, but we're receiving word from many customers that their service has been restored. Are you still experiencing

user_gp6azl, thank you for reaching out. We did have some trouble earlier, which affected customers nationally. Since it was reported, we worked as quickly as possible. We have now gotten confirmation from customers that their TV service is performin

Hey there, @user_gtnvrw, thanks for reaching out through Xfinity Forums regarding issues with your services. We would be happy to help you with troubleshooting. Have you tried any troubleshooting steps already?

@user_l1uvvf , hello! There was a concern with the TV service that we were working on but most customers are reporting this is fixed now. Are the TV an internet service working better now or do you still have concerns? The Xfinity app can be very h

@user_1n3haz Thanks for reaching out to us about your service. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Here is a link to pay your bill: How to pay your Xfinity bill online. Pl

Hi there, @user_ng4urx! Thanks for reaching out about not having internet or streaming. Our team is happy to further assist you. Is the light on your modem on, off, or flashing? What color is the light on your modem such as white, amber, or blue? T

Thanks for meeting us here in our Xfinity Forums community, @user_vuyrs6. You've reached the right place for guidance with your request.   To request an installment plan for a past-due balance with Xfinity, sign in to your account at xfinity.co

Hello, @user_iqbr6p! I am sorry that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your TV service back up and running?

Hey @user_5360sa, Thank you for visiting our official Xfinity Forums Community support page. Could you please provide more detail pertaining to the concern at hand? Are you receiving any error codes/messaging? You can determine if there is a service