I agree with you! I have a vacation home in another state, and the electricity and therefore wifi went out due to a storm.  The electricity was restored 2 days ago, but the wifi is still out, and I can't tell if my heat is working there because

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

This just seems wrong to me that loyal customers are not given any special promotions other than yearly price increases. Xfinity would rather approach new potential customers than extend offers to loyal customers that have gotten them to where they a

user_e7525a, Hi there! Thanks for taking the time out of your Wednesday to reach out. I’m sorry to hear you’re thinking about canceling your service. You've reached the right team of experts who can help with this over social media. Befor

Thank you for your feedback @user_f4e228. Membership benefits are updated frequently. New membership perks drop every Thursday. Xfinity members can view available perks, rewards, and exclusive experiences on the Xfinity app or by visiting Xfinity mem

@user_52ohg9 Good morning! We appreciate you reaching out to our Xfinity Forums for assistance with your internet connection. As someone that works from home, I can see how this would be frustrating. I'm here to help you get this figured out today. I

@Danvtei23 Thank you for bringing this to our attention. I would be more than happy to help you out with this. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter &

@XfinityAbby @user_o4gldh  If known. Would you please share with the community what the outcome for this issue was so that all readers here may benefit from it ? Thank you.