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I actually just got an automatic payment taken out and it’s the same price that they had jacked it up too. They didn’t even reduce it to the one I talked to them about. And I’ve spent hours trying to get this done. I hate this company so much.
Loyal Customers Pay More
So… Xfinity jacked up my bill $45 Without any notice. Luckily, I noticed on my Bank statement after a couple of months. I called a whole bunch of times and they keep on trying to sell me a plan saying I’m ‘saving money’ but it’s $30 more than my old plan.So… I had my friend put their address in and
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If we are talking about fair, then let’s see a rebate and reduction in our monthly charges to compensate for the loss of a major broadcaster. ASAP!!!
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
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Billing
Good Morning, @user_5phj0b You are most welcome! We do appreciate your feedback!
Complaint against Windsor Spring Augusta Ga Store - Bad Customer Service
Hello, I recently returned equipment to the Xfinity store located at Windsor Spring: 2115 Windsor Spring Road, Augusta, GA 30906 (Branded Partner). After leaving the store, I realized I was not provided with a receipt documenting my return. I returned to the store the following day and spoke with an
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@XfinityRichard thank you for ensuring this feedback is shared with the store.
Complaint against Windsor Spring Augusta Ga Store - Bad Customer Service
Hello, I recently returned equipment to the Xfinity store located at Windsor Spring: 2115 Windsor Spring Road, Augusta, GA 30906 (Branded Partner). After leaving the store, I realized I was not provided with a receipt documenting my return. I returned to the store the following day and spoke with an
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Good Morning, @user_5qpd18 Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry for the frustration you are feeling. Please be assured you reached the right person to
Do. Not. Use. This. Company.
I couldn’t express a worse opinion about this company and service. They give zero insight into costs and fees, horrible access to customer service, and overall horrendous internet. Get your internet from a different company, I can’t emphasize this enough.
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@user_sjws0o, Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entert
I can't watch multiple channels, including channel 7 news!
I turned on channel 7 to watch a show, only to find out I can't watch it due to contract issues between snips and xfinity. This is a local news station! I pay for it! What [Edited: "Language"] is going on?!?!
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Truedat when I look at my account on Xfinity's website it shows Disney Plus Hulu included. When I look at manage subscriptions under Xfinity on my TV it shows two subscriptions one for Disney and one Disney Plus Hulu. I was assured that I will not b
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Do. Not. Use. This. Company.
I couldn’t express a worse opinion about this company and service. They give zero insight into costs and fees, horrible access to customer service, and overall horrendous internet. Get your internet from a different company, I can’t emphasize this enough.
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Customer Service
user_7jjv4k Hi, I’m sorry you’re having trouble finding your IMAP information — I know that can be frustrating. Here are a few quick things to check. First, make sure you’re signed in with the Primary Xfinity ID. IMAP setting
unable to view email account imap information
Why can't I look at my email account Imap information?
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@BruceW Thanks. Looks like no modem is relatively more immune to noise ingress or related issues.
Stable, robust and low-latency user-owned modem for 300/40 Mbps service ?
Hello, I'm looking to get a new low-latency and stable modem for my 300/40 Mbps service - and the key property of the modem I'm looking for is rock-solid stability with Xfinity's service, where I don't have to periodically reboot it or otherwise deal with it. Especially with my plan having no data c
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user_0ojlte Thank you for the additional information. Can you clarify what happens when you attempt to log into our webmail site with the link my colleague provided previously?
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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Ridiculous nbc is a major channel
When are we getting NBC back??
How long is Xfinity and Scripps going to hold our NBC station hostage? Xfinity claims they want to keep our service affordable, but $300 a month for poor choices of stations and frequent price increases for no reason is NOT affordable in any way! I'm looking at alternatives NOW
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user_j41e9b that's awesome! We appreciate the update.
check the balance on digital prepaid card
My card keeps being declined so I want to check the balance. It is a digital card so apparently I can't check it at this website https://xfinity.myprepaidcenter.com/my-cards even after logging in. The error states that if it was a digital card I need to use the link in the original email. I do not h
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Fox 13 news covers the news and what is going on in the salt valley better than any of the other channels. The loss of this daily report is a huge impact. We no longer have any idea what is going on around the valley. The weather and traffic r
When will we get Fox 13 back on Xfinity?
Our local Fox 13 has been off Xfinity for too long now. It’s the channel I watch the most. I have cable so I don’t have to bother with an antenna or 20 different ways of getting the channels I want. I hav cable so I can record. This is ridiculous and frustrating.
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unable to view email account imap information
Why can't I look at my email account Imap information?
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It keeps taking me here.
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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ESPN Unlimited
Why can’t I access ESPN Unlimited? Just as others have complained it was supposed to be free, as part of our plan. Missed Wrestlemania also, I suppose have to miss again tonight. I have signed in correctly and I activated. What is the problem?
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X1
Some things that are probably worth mentioning: How are you getting email on the two systems? Do you use an email client? If so, same email client(s) on both systems? What does the email client on each system claim the attached file to b
strega7
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emailed redlined word attachments appear as clean pdf documents
When I open up an email received on my PC computer that has an attached redlined "Word" document, the attachment opens up as a clean PDF. When I open up the same email on my IMAC, the attachment is the correct redlined "Word' document. The problem would therefore appear to be with the settings on my
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