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Same issue here. Thought it was something with my Android phone but clearly there's a bug with the latest update and it has nerf'd notifications.
Xfinity home app not pushing phone notifications
The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5
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Good morning user_sxj78k. I wanted to check in to see if you are still having issues with the messaging. Thank you very much for getting us in the loop on this situation.
RCS messaging
I need RCS messaging activated on my iPhone. The system has been trying to activate for three days now. Ready to cancel Xfinity if this issue can not be corrected ASAP.
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If you are enabling hotspot on your phone to connect to the internet, the password is setup on your phone. Go into your phone settings for Hotspot to see or change it.
Hot Spot connectivity
I work 3 days a week onsite at my company. Their WiFi doesn’t allow me to connect. When I go to hot spot and teetering I can see my phone but it will no let me connect because I have no password. Can you help me get on
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I had the exact same problem. Xfinity says they are working on the issue some kind of conflict between the xfinity box and the Disney app. Disney didn't have a solution either. With me I noticed it happened after disney plus did an update. First time
Disney plus Error Code 83
Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c
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This support article explains the Yahoo email update; https://www.xfinity.com/support/articles/yahoo-email-migration-overview
do I have to update my xfinity email to yahoo?
Why do I keep getting email to update to Yahoo? Is this really needed?
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@mrmac40 Awesome! I'm happy to hear that you were able to get a new modem. How are your speeds now? Did you have any other questions or concerns that I can help you with today?
Extremely frustrating experience at xfinity store!
My modem was not working because of a power spike in my local area. I drove 20 minutes to my closest Xfinity store arriving at exactly 1 minute before closing. By the time I got out of my car the doors were locked and the clerks, who could see me, proceeded to ignore me. Now I just needed a modem ex
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I took care of it, thank you
Extremely frustrating experience at xfinity store!
My modem was not working because of a power spike in my local area. I drove 20 minutes to my closest Xfinity store arriving at exactly 1 minute before closing. By the time I got out of my car the doors were locked and the clerks, who could see me, proceeded to ignore me. Now I just needed a modem ex
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Hi user_5q5fef! Thanks for reaching out on our Xfinity Forum regarding this billing concern. Please know my team is always here to support you with your service needs. Depending on when you made the payment, the correct balance due may not have updat
Being charged twice
My payment for last month was reversed. So I made a one time payment of $115 to cover my bill amount. It came out of my bank account and is posted right now to my Xfinity account. And now Xfinity is saying I owe double my bill amount for next month. If I get charged twice I will be terminating my se
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I would love to leave. Most definitely would be the simplest solution. However, I just signed on the dotted line for a 36 month payment plan on a phone that I can't afford to pay off. A phone that I specifically purchased for the duel sims. That is w
Dual eSIM with two xfinity mobile numbers on Phone
Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not
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Hello, @user_v7rw16 thank you for reaching out over Xfinity Forums. This isn't the experience we want you to have, and completely understand where you're coming from with looking to get the Xfinity Mobile device promotion honored. I appreciate all th
Free iPhone 17 Offer When Adding a New Line with Xfinity Mobile
I entered Xfinity chat on Sunday afternoon, 24 May, to avail myself to add a (free) line on Xfinity Mobile, and to take advantage of their office of a iPne 17. It was noted that the new eSIM could be added to the existing phone during the Chat sessions but were advised that the free iPhone 17 would
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Being charged twice
My payment for last month was reversed. So I made a one time payment of $115 to cover my bill amount. It came out of my bank account and is posted right now to my Xfinity account. And now Xfinity is saying I owe double my bill amount for next month. If I get charged twice I will be terminating my se
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Billing
Yup, it's a newer Sony Bravia 9 TV lol. Must use an ASUS phone chip. My older Sony KD shows up as a Sony TV ... go figure.
A unknown device is connected to my Wi-Fi
A ASUS Zenfone live is connected to my Wi-Fi and i don't know how. I've reset my password and Wi-Fi name and it connected back again. I can only pause it but i want it off my network because i don't know who's phone or device it is. Any help on how to get it off or figure out who it is ?
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The same thing happened to me in November. I was sent a "free" watch that I didn't want. I immediately returned it, they received it and yet they continue to charge me $12.49 fee every month. I too have spent many hours on the phone, every month tryi
Apple Watch [Edited]
I have been a customer for 9 years and got scammed by an agent telling me I got a free Apple Watch. Of course, there was no mention of a fee or 3 years contract. What a scam. i called customer service within an hour of agreeing to the watch and told them I don’t want it and to cancel everything and
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Internet
It was crew in my subdivision dropping orange wires yesterday and ever since then my router has no internet, Xfinity is telling me they can't get a Tech for 3 days
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Customer Service
Good morning, @user_yc063i We appreciate how much time and effort you've already put into trying to get this resolved on your own. We'd like to take a closer look from our side. Please send us a DM with your full name and address to Xfinity Support.
Packet loss
This is an ongoing issue for more than a year now. Xfinity support keeps telling that everything works perfectly fine. I had to buy a new modem, ethernet cables. I even had to take my PC to my friend’s place to test and make sure everything on my end works perfectly fine. I have spent so much time t
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Yes pls. I need assistance filing the complaint
Report to make
This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.
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See this support article for instructions transferring from NOW Mobile to Xfinity Mobile. https://www.xfinity.com/support/articles/upgrade-now-mobile-xfinity-mobile
DreamSayerZ
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Unable to switch to NOW mobile to Xfinity mobile for weeks !
Hi All, I have been trying to move from NOW mobile to Xfinity mobile ( postpaid ) for almost last 1 month I been struggling between showroom , virtual assistance and chat assistance but no luck so far. Every time they are saying different reasons and close the ticket. Is there any way out to move my
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