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user_lqdjqm Thank you for sending us a DM. I'm happy that we were able to assist you with getting those movies transferred to your new account. Have a wonderful rest of your dayand thank you for being the best part of Xfinity.   

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Movies in Purchases not available in Xfinity Stream App after new account creation, but still show in Rewards

Movies from Diamond Rewards not available in Xfinity Stream App. There is an old account and a new account - not sure how long the old account will be available, but the new account is about a week into its existence. I've been told by numerous agents that they see the movies and it will take an hou

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Weak signal from router

Weak signal from router will not allow wireless printer to work MAC address filtering check

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xfinity support

I need to cancel my service and have no intention of transferring it as I will be bundling with another provider who I use for my phone. I don't need to hear about any deals or bundling packages as I am content with my current provider.

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natman1 That is definitely an odd error to run into. Our team would be happy to see if we are able to assist you with setting up the seasonal hold and save you a trip or a call. :) Just send us a DM to Xfinity Support with your full name and address

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Comcastseasonal.com

Anyone else have issues getting response from this website. Xfinity refers to this on their seasonal or vacation hold page. Not easy to report this to Xfinity thru online and chat. Surprised Xfinity not aware this site not responding. https://comcastseasonal.com

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I have comcast.net email. Will I be changed to a different email address? How do I let people know of any changes or will email be sent automatically

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Xfinity's email transition date???

I heard that Xfinity is transitioning to Yahoo for email, but haven't gotten any email for this. I've gotten scammers who say they're from Xfinity, but there's no way to verify anything. How can I verify that the email is TRULY from Xfinity????

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Late update: When I got home from work and errands, it was still blinking yellow. I’ve unplugged it and its now sitting in my room.

 commented 

7 hours ago

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New install, blinking yellow light on modem

Background Info: There is an existing Xfinity modem within my household under a different account I chose this plan for easy install, especially given there is already a connection to our house I received and attempted to set up the modem the same day, 12/15/2025Things I tried (in order) Normal acti

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The initial seasonal site is not the problem. It is after login that it redirects once you click on "Enroll", it says "comcastseasonal.com" is refusing connection.

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Comcastseasonal.com

Anyone else have issues getting response from this website. Xfinity refers to this on their seasonal or vacation hold page. Not easy to report this to Xfinity thru online and chat. Surprised Xfinity not aware this site not responding. https://comcastseasonal.com

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Sorry I'm not sure what you mean ,,, When you open https://login.yahoo.com/ after your Comcast/Xfinity email address is converted, the page prompts you to enter your "Username, email, or mobile". That is where you enter your complete Comcast/Xfinity

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8 hours ago

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

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user_84le6k Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click the "Direct Message" i

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Xfinity [Edited] for real i need help setting up service

Im tired of typing my issue over and over [Edited: "Inflammatory"]. The only reason im dealing with you is my 79 yo mother has your [Edited: "Inflammatory"] and i cant seem to get the cable box to work with the tv the box says cast and the tv asks to reboot. I call in to speak to a person and your l

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user_bg1221 when you have a chance send us a direct message so we can review your appointment details and follow up with you after the visit. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfini

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Arris SB 8200 switching from 3.0 to 3.1

Hi, I have had my own Arris SB 8200 3.1 modem for a few years now. It's hooked up to my Synology router. I have had this set up for a few years now. About 6 months or more ago, Comcast added, what I think, is a signal booster (ac powered) that sits near where my cable comes in from the street. This

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Poor Service

Return phone calls from supervisor when promised, waiting on credit call for [Edited: "Personal Information"], this is my 4th attempt to get resolution or a phone call back. Ongoing outage problems for 3.5 months, NO way to treat a 32 year customer

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Hello and welcome to the Xfinity Community Forum, @user_js4zpd! Thank you for creating a post about your Xfinity Mobile refund concerns to get started. You have come to a great place for help :) Our Digital Care Team can definitely take a closer look

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Refund processing taking time

I returned 4 mobile devices but the refund is processed only for 2 devices. For the remaining 2 devices it’s staying in the processing status for very long. Whenever I chat or speak with an agent, they update me the devices are reviewed and refund will be processed in 24 hours. But it’s not changing

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user_exqnnl The transition to Yahoo is happening in stages. We are bridging over the accounts over time, and when your account is migrated, that is when the email would go out on the process.

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direct message

I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email?

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Xfinity support

My services were disconnected after I made a payment arrangement. This has never happened all the other times I make arrangements

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I currently have a DVR and three other tv boxes, but I only want two. Looks like I’m being charged $12 per box now.

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8 hours ago

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I want to change my plan to reduce my bill and I’m not able to do it online.

Comcast customer for over 20 years on an old Triple Play plan. I want to lower my outrageously high bill, including removing home voice, but the Xfinity site will not let me do that online. I am looking to keep my 2GB internet service with storm ready backup, cloud DVR, and channel package.

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