I'm on a legacy Connect More plan with the 1.2 TB data cap and have paid overage charges two months in a row ($40 and $30). My $34/mo promotional discount also expires Oct 9, at which point my rate jumps to $84. I understand current Xfinity plans include unlimited data. I'd like to (1) move to a cur

I'm not an Xfinity customer currently, but the house we purchased recently has an old Comcast/Xfinity drop box attached to the exterior of the house (it's on overhead service). We are planning on replacing the siding and would like the drop box removed. Could you please advise how to request the rem

I recently June 8th. Received a phone call from Alex, account supervisor, offering me $70 month for 5 years internet, with 2 months no charge. This is for a 2gig service. Yes sounds great! Notes were in the system, I also have the phone call recorded. No one wants to own it. Make sure you get everyt

For reasons I won't get into, we cannot be available to sign for a package at home. We get no-signature-required packages delivered several times a month (sometimes a week) without any issue. I need to upgrade my phone and am being told that someone would need to sign for it at our house. Is there a

Having problems with the streaming app. I downloaded it and it's not opening.

My partner and I built a new construction home. It took 4 phone calls with repeated "escalations" to supervisors and inactive Comcast email addresses to get Comcast to provide a link to upload documentation of the newly created address. Once that saga concluded, a new one began: scheduling service f

The xfinity steam app won't open. Is this something I have to pay for? I wanted to get the Minions rental for $1.

I had ordered a new connection online on June 26, however my wifi device was delivered to a wrong address on June 29. I raised a complaint with UPS but they never responded. I then reached out to Xfinity and they arranged for a device pick on June 30, which I picked up and activated my connection. O