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@user_rcjqha I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Hisense Google Tv
How do I get the Xfinity stream app on my Hisense Google Tv? I am using a fire stick but would prefer to use the app directly through the TV. Thank you.
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Xfinity Stream Website
@user_6e46a9 When I go to comcast.com [should be comcast.net] then I put in my email address, and then my password, it sends me to a page for Comcast, and when I try to check email it takes me back to the same page and I can’t get to the Yaho
Can’t get emails
Tried to get yahoo [Edited: "Profanity"], not working well at all. Why change something that was working fine. Not happy
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Not just bad customer service. NO customer service. Period.
Is there any customer service at all?
I CANNOT get to a human being through the app or phone! My internet has dropped AT LEAST NINE TIMES in the last not quite 72 hours. How do I actually get help or should I just cancel?
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Hey there user_6ti27g, thanks for taking the time to reach out here on our community forums! We'd be more than happy to see if we can have your husband added. Please send us a direct message with your full name, name on the account (if different), an
Billing names
Hello I seen you helped some one add there spouse the bill I really need to add my husband to where it shows his name on the bill
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Hello @user_xa1lt8 thank you foer reaching out on our community forum, are you using a third party mail app to send emails?
An error occurred inside the server which prevented it from fulfilling the request.
when trying to send an email I get the error - An error occurred inside the server which prevented it from fulfilling the request.
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Billing names
Hello I seen you helped some one add there spouse the bill I really need to add my husband to where it shows his name on the bill
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Customer Service
Peacock Premium Plus ad free
So, I just learned that Xfinity will not let you pay for the upgrade from their free Peacock Premium to Premium Plus ad free as of March 2026. I was told by customer support that I had to go to the Peacock site and pay for the upgrade there. When I go to the Peacock site, it will not let me upgrade
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Xfinity Stream App
Will someone come out and correct this issue, immediately!!
Help with outages at my home every week
I have sent this 3 times already. Every week my Tv and Wifi goes out. Even when there is no outage in the area. I am paying for service that I can't enjoy!! Something needs to be done immediately.
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Cannot activate Peacock Premium Subscription
Changed to a higher tier service recently which granted me access to Peacock Premium. However, in the yoursubscriptions page of the Xfinity site, I could not click the Activate button. Chat support has also provided a link to xfinity.com/activate-peacock but that page tells me "We’re sorry, your acc
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Getting Started
Help with outages at my home every week
I have sent this 3 times already. Every week my Tv and Wifi goes out. Even when there is no outage in the area. I am paying for service that I can't enjoy!! Something needs to be done immediately.
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X1
Hi @user_ppz6yr , thank you for posting in our Xfinity Forum community! We hate to hear there is an issue of watching Peacock+. And at this time, we don't know of any known issues. Have you tried any of the troubleshooting steps suggested in the pare
Error message something went wrong
Whenever I try to watch anything on Paramount + the program (any and all programs) stop after a few minutes with this error message : Error Something went wrong. Please try again later. I click the OK button and try again. I continue the program and a few minutes later the same message pops up. This
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@user_ewy3ey They did all day repairs 2 doors down from our home and that fixed our problem No one at Xfinity new there was scheduled repairs in our area.
TBS is down on Xfinity
TBS is down on my TV. Recycled system as suggested from Xfinity Help Page. No good. No Picture or Sound. All Pixelated. Missing Michigan/Alabama Basketball Game. Can't find any7 way on the support page to report outage.
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Hey there, @user_0aohfx, thanks for reaching out through Xfinity Forums. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, but they haven’t been accepted. Comcast is workin
Scripps
I am missing my Fox Programming. Most of the tv shows we watch are on Fox. We've been customers for many years and pay way to much. Time to change TV provider. We are very disappointed in this loss.
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user_tperk Thank you for stopping in for help with this speed drop with your hardwired connection. Since the Xi6 TV box normally has a wifi connection, turning off the Wifi connection on the TV box would not be in the settings. You can use the Xfinit
XfinityAmandaB
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Xi6-A Ethernet connection
I cannot get the Ethernet port to connect at 1 G speed. It switches back to 100 Mb speed. I have done all the default checks like cables, routers, loose plugs etc. When I connect my laptop to the same router port It works fine at 1 G speed. I am wondering if the WiFi is interfering with the Ethernet
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