My old modem Arris TG1682G lost connection, Xfinity send me a new one. I use Xfinity app to activate it. still no connection.

Is there a way to add the b mode to the 2.4 GHz connection? Do I need to disable the 2.4 GHz to be able to change this setting? Right now it is set to 802.11 g/n.

80ms ping times during evening/night hours. The issue is affecting a large number of customers. ‎CR088164313: High ping time on Seattle area node 24.124.128.162 during evening/night hours. | Xfinity Community Forum https://www.reddit.com/r/Comcast_Xfinity/comments/1365tgz/still_having_latency_i

I ordered the Gigabit Ethernet Internet Package and the XB6 (Model Number TG3482G) Advanced Gateway from Xfinity, when looking in Gateway>Hardware>LAN Ethernet I see that Ethernet Port 1 shows a connection speed of 100 Mbps. The spec sheet for this modem shows gigabit ethernet ports. LAN Ethernet Po

Going thru the channel guide one will see channel 802 which is CBS-HD and then channel 1002 which is also CBS - HD. Is there a difference between the 2? Is one in 4K and the other just standard HD?  I have a 4K TV and want to be sure I am getting the best signal for my money.  Thanks.

Dear Group, every so often I check my computer with the Shields Up (www.grc.com), and it always showed "True Stealth". Recently my firmware was upgraded and I tried it just now with the upgraded ARRIS TG1682G and it says "A PING REPLY (ICMP Echo) WAS RECEIVED" On the website it states: "Ping Rep

I have tried all the troubleshooting steps with XFINITY assistant and chat. Reset my devices, all levels of the gateway...the 2.4 band is not functional and all the devices that connect to it are offline.  5 G band seems to be working ok at the moment. Event logs pulled from the router/mode

I’m trying to set up exterior cameras attached to my house but the WiFi signal is too weak. The WiFi signal in my garage is also too weak to update my car’s software. I have an older Gateway Arris Model TG1682G dual band 802.11ac Any suggestions would be most appreciated! Thx!

A few weeks ago our modem started buzzing and running hotter and hotter. This modem is about 4-5 years old. Xfinity Assistant said our modem was the latest model. How can I order a replacement modem? No upgrades, only a replacement.

Bought a Xfi pod for an expansion built on our home and the pod will not come online. I've tried it in different rooms and different outlets and even in the same room as the gateway.  Please help.

For the past month now I been having trouble with my Xfinity internet service. My latest issue is I cannot connect to the internet. When I go to the Xfintiy Status Center it say's the "Modem is not connect" everything connected as usual but I do believe the modem is defected cause I had this same mo

I need to Disable "SIP ALG" in my Comcast provided Arris TG1682G Router/Modem. I do not see an option to disable this when attaching to the admin/web console of the modem using 10.0.0.1. Does anyone know if this can be done? Or do I need to put the unit into "Bridge" modem and purchase another Wirel

I have an xfinity supplied and branded Arris TG862G/CT modem/router, whose admin page is accessed via 10.0.0.1. The support page on both Xfinity & Arris' website says the default username and password is "admin" and "password" yet when I try that it says I have the wrong password. I have used th

I need to disable all Wi-Fi signals on my TG1682G including the hidden networks.  They're causing massive problems, making the gateway unusable to me.  I have WiFi analyzer and I've done my homework.  I've turned off the public WiFi networks, xfinitywifi, and enabled bridge mode but the gateway cont

I have both a TP-LINK RE210 and TP-LINK RE300 and despite repeated attempts to connect them to the Xfinity TG02DCW3482P2CT - they will not connect. I've tried everything, from resetting both TP-LINK devices to factory defaults and re-setting them up - nothing. I tried the TP-LINK devices connecti