Ethernet Ports on XB6 Modem (TG3482G) Limited to 100 Mbps?
I ordered the Gigabit Ethernet Internet Package and the XB6 (Model Number TG3482G) Advanced Gateway from Xfinity, when looking in Gateway>Hardware>LAN Ethernet I see that Ethernet Port 1 shows a connection speed of 100 Mbps. The spec sheet for this modem shows gigabit ethernet ports.
LAN Ethernet Port 1
- Restarting Modem
- Restarting Computer
- Trying Second Port
- Trying Different Cable
- Updating Ethernet driver on my computer
My computer is an AMD Ryzen 5 2600 on an MSI B450 Tomahawk Motherboard running all of the latest drivers. My Ethernet Cable is 20m of Cat5e, so in theory, the cable shouldn't be a problem.
I would appreciate any insight or assistance with my problem.