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Questions about xfinity doorbell

1. Does it record 24/7 if I have that enabled for my other cameras? 2. Can I see it displayed live on camera view on the touchscreen? 3. Does it show up on the Home app or only the Xfinity app? Many customers have the doorbells now but it seems that there is still confusion. Just not sure whether to

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NOW Internet: cannot log into web admin interface at http://10.0.0.1, times out

I was able to log into the web admin interface for my XB3 NOW Internet gateway once. That one time, I changed the mode to "bridged" so that I can use my own router. Well, that's nice to be able to use my own router, and that does work. However, I can no longer log into the XB3 via 10.0.0.1, it times

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Delete series recording from the web interface

On the X1 box, if you want to delete a series recording when there aren't any current saved or scheduled programs, you can do it using the "Series Priority" list in the Scheduled screen. Is there any way to do this from the web interface? The "Scheduled" page doesn't appear to have the "Series Prio

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VPN Over XFINITYWIFI Hotspots - OpenVPN, WireGuard, Others

Ran into this problem at an xfinitywifi hotspot recently. These are the public hotspots Xfinity runs in many locations, typically off of Xfinity wireless routers (if you're here though, you probably already know that). My OpenVPN client would connect, and access to non-https websites worked, acces

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441

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Non-existent DVR recordings

My DVR has four real recordings on it, but claims to have 99 total recordings, and to be 70% full. I have tried all of the options I can find, including resetting the TV box, with no effect on these non-existent recordings. Obviously I cannot select any of them in order to delete them. Xfiniity c

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APPS 04036 dune 2 only

HBO DUNE 2 gers this error trying to start. NO other HBO movie has this issue.  Comcast cable box.

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185

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Help escalating a Xfinity Mobile billing error

How can I escalate a Xfinity Mobile billing error? In February I obtained a new iPhone 12 and then immediately swapped it for an iPhone 13.  The iPhone 12 was never used or activated, and Xfinity acknowledged receipt of the returned iPhone 12 via e-mail.  Seven months later, with no expla

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How to get 200 Mbps upload speed?

I was checking my account today and noticed that my upload speed changed to "up to 200 Mbps" and was wondering how I can actually get these speeds.

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Payment agreement

Hello, I was talking with someone yesterday about trying to get an extension to pay my past due bill. I had an arrangement set up for today may 22 and she said I could change it to the 23rd without having my service interrupted so I updated the payment arrangement to the 23rd yesterday. Now of cours

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How long does it take for equipment to be taken off your account?

I contacted xfinity chat a few days ago about an old TV box that I noticed was still on my account despite returning a few years ago. The chat agent gave me a support ticket number and told me to expect an email within 24hrs. I never got one so I contacted again and the second agent said that my tic

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Internet

I have had power since Monday night. I had a message that I would get internet and cable by Thursday 9:40pm. And here we are and nothing. I call and the automated service gives a message and hangs up. When can we expect services to be working again?

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Samsung Frame TV

Xfinity stream app does not work properly. It freezes and when it works the picture is degraded.  I have very fast Wi-Fi and the xfinity app works fine on my iPad.  But it doesn’t work on the Samsung tv.  I’ve installed the latest software on the tv and reinstalled xfinity stream.

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Add unlimited data to account

I've tried previously to add unlimited data to my account via this URL: http://xfinity.com/buy/plan/checkout/XFINUDAT When I do that, I receive an error that tells me unlimited data is temporarily unavailable. I have tried this several times and each time it fails. Is there another route to g

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Xfinity Stream Error: TVAPP-00192

My Xumo Stream Box will not display anything from Xfinity Stream. Everything, LIVE TV/ON DEMAND/RECORDED, will not show. Error code displays: This video cannot be played We've run into a problem while streaming (Error: TVAPP-00192)

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Condemned equipment pole

The pole in our yard, that holds your equipment, has been condemned. In order for Entergy to remove it, all equipment must be removed. We have tried calling Comcast/Xfinity twice, with no help in getting a ticket made for your equipment to be removed. What number or who should we call?

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Not getting upload speeds

I switched plan and modem to get 100mb/s upload speed but only getting 20mb/s.

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Big increase in bill

My bill went from $55.17 to $108.88 monthly with no explanation. Why did it increase by $53.71? Do I need to go into my local office so they can break the details down for me?

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Switching between data options on Gen5 plans

When I was on the Gen4 plan, I could switch between any data option at any time, and the new option would take effect immediately and that's what I would be billed for at the end of the month (the only exception being I could not switch to a by-the-gig option that was fewer GB than I had already use

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2 accounts created and can't delete one

I tried signing up for service and due to a website error, I ended up with two different account IDs. I contacted customer service to tell them I need one canceled and was assured that the "extra" account would be invalid. However, dig safe (811) was scheduled twice, I had two appointments scheduled

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Slow speeds being measured to XB8 Gateway compared to data plan

Hello - I started seeing slow speeds (~300Mb/s) as measured on the Xfi app to the gateway a couple of weeks ago. My gateway at the time was an XB7.  Prior to the issues I was seeing close to 1Gb/s on a consistent basis.  After a few days of seeing the slow speed measurements, I called tec

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