We are new Comcast customers as of today, had our 120+ HD package installed today however before we switched yesterday I made sure to confirm with our agent who also confirmed with his supervisor that we would have the Smithsonian Channel.... then when the tech was at our house installing the cable

​​​My name is Jesse [Edited: "Personal Information"] and I am the GIS Manager for Clark County, Washington. Clark County is working with the State of Washington on a statewide grant application for the U.S. Dept of Commerce’s Broadband Equity, Access, and Deployment (BEAD) program (​​​​​​http

I usually don't give compliments or reviews but the customer service I had with the live chat agent today he was so helpful very reassuring and told me I had the right person dealing with my situation. Told me he was sorry about the rude lady's I've experienced today and I told him it's not his fau

I ordered a Getting Started Kit for internet on 4/22 and it hasn't shipped yet. I was wondering if there was any information on when it would be shipped out. Thank you.

Dealing with an email hack. I’ve changed my password, but despite the password change the hacker is still there. I know this because I see changes they’re making inside my email. In trying to get to the bottom of this and figure out how this is possible, I had a family member assist me in testing

I spent hours on the phone yesterday (mostly trying to get a human being on the phone) and spoke with 8 different people because they kept hanging up on me. Is that because Xfinity technical support does ot know what to do?    My outlook appls (four of them) as well as two apple mail a

Hi - I need to open a ticket for new construction service; I'm not sure how to do this. I'm a current customer, and will also need to transfer my service to this new location.​

all of my channels are working fine except the OFDM channel.  Can someone shine some light as to what the problem maybe?.   When the Xfinity Technician came he ran a new line from the pedestal  up to the modem .  However he put a splitter in between so don't know if this co

After downloading a show onto the Xfinity app on my iPhone the playback freezes about halfway through the show. This has happened multiple times. I’ve downloaded the shows more than once which does not correct the problem. I’ve experienced correctly working downloads on this app and iPhone so it doe

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..

How can I connect an ethernet printer to an xFi Pod to get it useable on my Xfinity network?

​To start, I am not being billed for these boxes and they are all returned. My account only shows the boxes I have. ​ ​However, when I go to my DVR Recordings all the returned devices still show in my device list. See the attached screenshot. I only have two boxes. ​ ​Will these ever disa

I get this message for almost everything on all platforms. Nothing new will load; my main inbox appears empty. Never seen this before.

Email on outlook on my laptop suddenly stopped working a few days ago. When I bring up outlook, I get a send/receive error and nothing happens.  No email has been picked up on outlook since then.  Although the same thing happened on my iphone., somehow resetting a password returned functi

​Hi,​ ​I would like to open a Serviceability request for a new construction home in a neighborhood with service. Can you contact me and help me submit the request please.​

I'm trying to apply for ACP but am getting this error..."Something went wrong. Check your application and try again. You have 1 attempt(s) left."I don't want to find out what implodes if I use up all 3 tries 🫥If I could get some assistance, it would be greatly appreciated. Thanks!

I have a wifi capable printer that was connected through my own router, but I just replaced it with the Xfinity XB8-T. I need the following to configure the printer: • Authentication Method Open System, Shared Key, WPA/WPA2-PSK* • Encryption Mode None, WEP, TKIP, AES • Network Security Ke

I was talking to an employee through the live chat to help me fix a moving order I had placed.After they helped me, they asked me if I'd be interested in a new deal, which I said I was. However when I clicked the link they sent me, it took me to a page that didn't look like the rest of the Xfinity

Is it possible to get internet data usage metrics broken down daily? I can see the monthly view, but this is not helpful to me.

Were all charges waived from the first instance of overage through the rest of the monthly billing cycle? https://www.xfinity.com/support/articles/data-usage-exceed-usage