Visitor
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2 Messages
Best online assistant experience
I want to give a shout out to [Edited: Personal Information] ( live agent), she chat with for 1 hour plus to make sure I get the right plan and right service with the most discounts I can have. She is super patient, professional, understanding and an absolute sweetheart. She always makes sure I know all the details for my plans. Xfinity!! Please give her a promotion and raise cuz she deserves it!!! Her customer services are amazing!!! 1000/10
Accepted Solution
XfinityJustinM
Official Employee
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90 Messages
1 day ago
Hi @user_cp8cz5, I am so happy to hear that your experience with one of our agents was so great that you did everything in your power to make sure everyone knew about it! Recognizing our teammates is one of our favorite things to do, and I would love to make sure that they receive these kind words. In order to do so, I will need to gather some additional information from you. I will follow up with you in our direct message thread.😀
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