Bury cable

I have had an exposed cable In my condo complex common area for weeks. Have tried multiple ways to get it taken care of. How can I get assistance? I am beyond frustrated with customer service at this point.

Responses

Accepted Solution

XfinityJorge

Official Employee

•

2.3K Messages

1 month ago

user_knpigw Hey there! Thanks for using our Forums and for taking the time to contact our Xfinity Support Team. We see that you have some concerns about the exposed cable at your home and we are here happy to help secure that. To get started can you send us a DM with your full name and service address?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

(edited)

0

Customer Service

user_knpigw

Bury cable

XfinityJorge

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